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10.0 - 12.0 years

12 - 16 Lacs

Hyderabad

Work from Office

What is a Senior Engineer-Active Directory responsible for? We seek a Senior Engineer to lead the design, implementation, and support of Microsoft Active Directory (AD), AD backup and recovery, Entra (Azure AD), DNS, and Azure application registration services. The candidate will ensure secure, scalable identity and access management (IAM) and network services, collaborating with cross-functional teams to enhance efficiency and security. Infrastructure Engineers analyze, design, install, configure, and modify IT infrastructure solutions. They plan capacity improvements, work on complex problems requiring evaluation of multiple factors, and exercise independent judgment within defined policies. They lead or provide expertise to project teams, participate in process improvements, and collaborate with other engineers, operations, development staff, and vendors. They also develop and maintain documentation for infrastructure planning, operational use, and support. What are the ongoing responsibilities of Senior Engineer-Infrastructure? As part of the Platform engineering team, we are looking for a highly skilled and experienced Senior Engineer to lead the design, implementation, and maintenance of enterprise-level Microsoft Active Directory, Microsoft Entra (Azure AD), and DNS solutions. The ideal candidate will have extensive expertise in managing identity, access in complex IT environments. This role involves collaborating with cross-functional teams to ensure secure, scalable, and highly available directory and DNS services, driving innovation, and adhering to industry best practices. The Infrastructure Engineer provides broad technical expertise and solutions focused on delivering high-quality services. Our services scale globally, are highly available, and resilient with a focus on business continuity. The role works closely with application development, DevOps, and CloudOps to design, engineer, and operate systems while establishing guidelines that align infrastructure with enterprise architecture standards and advance towards a self-serviceable environment. Collaboration with application development groups to understand their information and data needs is essential, along with partnering with DevOps, Architecture, Application Development, Testing, and Operations, as well as Cloud Architecture and Engineering teams, to enable solutions while promoting reliability engineering principles through self-service and automation. Key Responsibilities: Strong ownership, and collaboration demonstrated through communication Experience in designing, managing, and scaling systems in public, private, or hybrid cloud environment Ability to design, author, and release code, provide coding guidance/review and create documentation Acute drive to automate manual operations and to improve through iteration Architect, deploy, and maintain Microsoft Active Directory environments, including multi-domain and multi-forest configurations. Manage and troubleshoot Active Directory replication, OU structures, trusts, schema extensions, and Group Policies. Perform upgrades, patch management, and health checks for AD infrastructure. Implement and maintain AD replication and disaster recovery strategies. Perform routine AD backup validation and testing for disaster scenarios. Ensure swift recovery and business continuity in case of AD failures or data corruption. Design and manage hybrid identity environments, integrating on-premises AD with Azure AD. Configure and manage identity services, including Conditional Access, Single Sign-On (SSO), and Multi-Factor Authentication (MFA). Ensure seamless integration of Microsoft Entra ID with SaaS, IaaS, and PaaS services. Develop policies for identity lifecycle management and role-based access control (RBAC). Manage and configure Azure AD application registrations and enterprise applications. Define API permissions, certificates, and secrets for app integrations. Troubleshoot application registration issues and optimize integration processes. Administer and troubleshoot enterprise DNS environments, including internal and external DNS configurations. Optimize DNS zones, records, and replication strategies to ensure high availability and performance. Design and implement backup and disaster recovery strategies for Active Directory. Perform root cause analysis and remediation of AD and DNS-related issues. Excellent troubleshooting and problem-solving skills with desire to fix things, lead by example Experience with scale testing, disaster recovery, and capacity planning What ideal qualifications, skills & experience would help someone to be successful? Bachelors and/or masters degree in computer science, Computer Engineering, or related technical discipline Minimum 10 years of experience in IT, with at least 5 years specializing in Active Directory and DNS. Deep knowledge of Microsoft Active Directory, including, replication, authentication protocols (Kerberos, LDAP and NTLM), and trust relationships. Experience in securing and optimizing large-scale directory environments. Hands-on experience with Microsoft Entra (Azure AD) and hybrid identity solutions. Expertise in DNS administration and troubleshooting, including BIND and Microsoft DNS. Hands-on experience with Azure AD application registrations, OAuth, OpenID Connect, and API integrations. Proficiency in scripting languages (e.g., PowerShell) for automation and configuration management. Familiarity with related technologies such as DHCP, PKI, and NTP. Excellent written and verbal communication skills with users, management, technical and non-technical teams Demonstrated experience and expertise influencing to business decision-makers by reinforcing the value of solutions Ability to quickly learn new and existing technologies with strong problem-solving skills Work Shift Timings - 2:00 PM - 11:00 PM IST Experience our welcoming culture and reach your professional and personal potential!

Posted 4 days ago

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1.0 - 5.0 years

4 - 6 Lacs

Bengaluru

Work from Office

Job Description of Service Desk Analyst Role: TECHNICAL SUPPORT ASSOCIATE Accountability Ability to work in 24*7 environment, this is a must First Point of Contact for users to report Technical issues Record all interactions through call, email or chat in the Ticketing System. Resolve issues under support boundaries and route issues beyond scope to the respective Support Groups. First Line Troubleshooting to be done completely using the available resources and documented before assigning/routing the tickets to the L2 Groups. Ensure reported issues are responded and addressed as per the defined SLA timelines To work towards effective and timely resolution of issues. Document the Learnings and contribute Knowledge Articles Timely Communication of Priority Issues to the respective stakeholders and coordinate until resolution. Document detailed and accurate notes, record them on ITSM tool Technical Skill set Voice Call Handling: excellent knowledge of handing voice calls and multitasking. Email Communication: professional email writing skills. Chat Communication: professional chat writing skills and multitasking. Infrastructure Monitoring: Good understanding of Infrastructure components and respective alerts. Exchange: Knowledge on functioning and configuration of Microsoft Exchange client. AD: Knowledge on - Active directory, Proxy, DNS, Group Policy. Network: Knowledge on LAN setup, basic routing and switching, passive networking. Desktop Security: Knowledge on Antivirus deployment and update, patch management, monitoring and reporting. Desktop, Laptop, Handheld devices: Knowledge on build management, OS deployment, common application installation and troubleshooting, Hardware knowledge. Troubleshooting: Remote troubleshooting experience : Desktop, Laptops, Notebook, iPhone, Network printers, etc Printers: Hands on experience on managing printers (Local & Network printers) - Lex Tools: Hand on experience on ITSM tools like HPSM, BMC Remedy, Service Now, CA Service Desk, Monitoring Tools. ITIL: Knowledge of ITIL processes and procedures. A+: knowledge of A+ processes and procedures. KM: Knowledge management understanding, review & create new knowledge articles. MS Office: Good / excellent knowledge for support of MS Office and standard software Job Description of Service Desk Analyst Windows & Smartphones: Windows operating system knowledge (e.g. Windows 7, 8.1, 10), Windows smartphone and telecommunication knowledge. COTS (standard SW, standard HW) O365: Understanding of Microsoft Office (e.g. Office 365) Key Performance Indicators (KPIs): Ensure all the User contacts are responded within the defined Turn Around Time All the L1 Incidents are resolved as per the defined Resolutions Timelines Follow-up on individual ticket stacks to ensure that tickets are addressed on a timely basis and ageing is kept at minimum. Ensure Quality Ticket Coding and Classification for all tickets being logged and processed. Taking ownership of calls/emails logged by his/her colleagues in his/her absence. Mentoring and providing floor support to the newly joined associates. Should be proactive in assisting the colleagues, during High Volume Time. Competencies: High Level of Communication Skills and ability to comfortably handle International Customers. Experience in Service Desk/Technical Support and in a Call Taking Role and competent to engage in first line interactions with end users. Flexibility to work in a 24*7 environment is mandatory Knowledge about Incident and Service desk management. Understanding of ITIL concepts Documentation Skills to contribute for Knowledge Articles and Knowledge Sharing Ability to initiate and manage Bridge Calls and coordinate in resolving P1/P2 issues. Qualification: High school, Graduate, Diploma, IT education or comparable IT professional experience Fresher (U1) Experience in years (U1) 1 to 2 years Relevant Experience (U2) 2+years Interested candidates please share your Resumes to careers@glympsehr.com Contact Manya @6364808230 / 9606523804 / 6364803282 / 6364863742

Posted 1 week ago

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3.0 - 7.0 years

5 - 9 Lacs

Hyderabad

Work from Office

Profile Background We are looking for a detail-oriented Active Directory/Authentication Engineer with expertise in DNS management and Azure Active Directory to join our team This role will focus on, maintain and manage our Active Directory and DNS infrastructure, ensuring seamless integration with Azure AD to support both on-premises and cloud environments The ideal candidate will have hands-on experience with DNS management, hybrid identity solutions, and a solid understanding of authentication protocols What will you be responsible for Manage and optimize the Active Directory environment, including forests, domains, sites, organizational units (OUs), and Group Policy Objects (GPOs) Perform Domain Controller promotions and decommissions, ensuring seamless transitions and data integrity Implement and manage GPOs to enforce IT security policies, compliance standards, and organizational requirements Manage AD groups, users, and OUs ensuring appropriate permissions and efficient AD administration Manage, maintain and troubleshoot DNS infrastructure for both on-premises and Azure environments Configure and manage DNS zones, records, and conditional forwarders to support Active Directory and application needs Troubleshoot DNS-related issues, ensuring high availability and reliability of the DNS infrastructure Help managing PKI / SSL certificates Troubleshoot certificate issues Who are we looking for 3-5 years of experience in Active Directory, Windows 2022 Core, and DNS administration in an enterprise environment Hands-on experience with Azure Active Directory Proven experience with DNS management, including DNS zone configurations and troubleshooting Proficient in Active Directory, DNS management, and Azure AD Strong PowerShell scripting skills for automation and administration Familiarity with RESTful API implementation and troubleshooting Understanding of DNS security measures, such as DNSSEC, and best practices for Active Directory and DNS integration

Posted 1 week ago

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1.0 - 5.0 years

4 - 6 Lacs

Bengaluru

Work from Office

Job Description of Service Desk Analyst Role: TECHNICAL SUPPORT ASSOCIATE Accountability Ability to work in 24*7 environment, this is a must First Point of Contact for users to report Technical issues Record all interactions through call, email or chat in the Ticketing System. Resolve issues under support boundaries and route issues beyond scope to the respective Support Groups. First Line Troubleshooting to be done completely using the available resources and documented before assigning/routing the tickets to the L2 Groups. Ensure reported issues are responded and addressed as per the defined SLA timelines To work towards effective and timely resolution of issues. Document the Learnings and contribute Knowledge Articles Timely Communication of Priority Issues to the respective stakeholders and coordinate until resolution. Document detailed and accurate notes, record them on ITSM tool Technical Skill set Voice Call Handling: excellent knowledge of handing voice calls and multitasking. Email Communication: professional email writing skills. Chat Communication: professional chat writing skills and multitasking. Infrastructure Monitoring: Good understanding of Infrastructure components and respective alerts. Exchange: Knowledge on functioning and configuration of Microsoft Exchange client. AD: Knowledge on - Active directory, Proxy, DNS, Group Policy. Network: Knowledge on LAN setup, basic routing and switching, passive networking. Desktop Security: Knowledge on Antivirus deployment and update, patch management, monitoring and reporting. Desktop, Laptop, Handheld devices: Knowledge on build management, OS deployment, common application installation and troubleshooting, Hardware knowledge. Troubleshooting: Remote troubleshooting experience : Desktop, Laptops, Notebook, iPhone, Network printers, etc Printers: Hands on experience on managing printers (Local & Network printers) - Lex Tools: Hand on experience on ITSM tools like HPSM, BMC Remedy, Service Now, CA Service Desk, Monitoring Tools. ITIL: Knowledge of ITIL processes and procedures. A+: knowledge of A+ processes and procedures. KM: Knowledge management understanding, review & create new knowledge articles. MS Office: Good / excellent knowledge for support of MS Office and standard software Job Description of Service Desk Analyst Windows & Smartphones: Windows operating system knowledge (e.g. Windows 7, 8.1, 10), Windows smartphone and telecommunication knowledge. COTS (standard SW, standard HW) O365: Understanding of Microsoft Office (e.g. Office 365) Key Performance Indicators (KPIs): Ensure all the User contacts are responded within the defined Turn Around Time All the L1 Incidents are resolved as per the defined Resolutions Timelines Follow-up on individual ticket stacks to ensure that tickets are addressed on a timely basis and ageing is kept at minimum. Ensure Quality Ticket Coding and Classification for all tickets being logged and processed. Taking ownership of calls/emails logged by his/her colleagues in his/her absence. Mentoring and providing floor support to the newly joined associates. Should be proactive in assisting the colleagues, during High Volume Time. Competencies: High Level of Communication Skills and ability to comfortably handle International Customers. Experience in Service Desk/Technical Support and in a Call Taking Role and competent to engage in first line interactions with end users. Flexibility to work in a 24*7 environment is mandatory Knowledge about Incident and Service desk management. Understanding of ITIL concepts Documentation Skills to contribute for Knowledge Articles and Knowledge Sharing Ability to initiate and manage Bridge Calls and coordinate in resolving P1/P2 issues. Qualification: High school, Graduate, Diploma, IT education or comparable IT professional experience Fresher (U1) Experience in years (U1) 1 to 2 years Relevant Experience (U2) 2+years Interested candidates please share your Resumes to careers@glympsehr.com Contact Manya @6364808230 / 9606523804 / 9901777673 / 6364803282

Posted 2 weeks ago

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5.0 - 9.0 years

4 - 9 Lacs

Mumbai

Work from Office

Active Directory (AD), DNS, and DHCP Administration: Administer, manage, and maintain Active Directory (AD) infrastructure and perform routine maintenance. Ensure proper functioning and configuration of DNS and DHCP servers. Create, update, and manage user accounts and permissions in AD as needed. Infrastructure Management (Nutanix & VMware): Oversee and administer Nutanix and VMware virtualized infrastructure. Monitor and manage virtual machines, ensure high availability, and provide performance tuning. Server Creation & User ID Management: Create and provision new servers per departmental or user requests. Manage user accounts, create and assign user IDs as required by business needs. File Server Management: Manage file servers , configure, and apply access permissions to ensure secure data access for users and teams. MFA (PureID) Solution Management: Administer the PureID MFA solution for user authentication and security. Onboard new users to PureID and resolve any login or authentication-related issues. Backup Solution Management (Commvault): Administer and manage the Commvault backup solution to ensure the integrity and security of data backups. Manage Commvault Airgap for secondary backup copies to protect against ransomware and data corruption. Troubleshooting & Vendor Coordination: Troubleshoot hardware and software issues on Windows server environments . Collaborate with external vendors and OEMs to resolve hardware and software issues promptly. Vulnerability Remediation: Identify and remediate vulnerabilities in the server environment to maintain system security and compliance. Patch Management: Conduct monthly patch updates on laptops, desktops, and servers to ensure systems remain up-to-date and secure. System Performance & Tuning: Continuously monitor system performance and implement necessary adjustments to optimize efficiency and responsiveness. Windows Hardening and Security Best Practices: Apply advanced security hardening practices to both Windows servers and endpoints . Implement security protocols to mitigate threats and safeguard critical data. Privileged Access Management (PAM): Manage CYBERARK PAM service, ensuring server connectivity and maintaining role-based access for privileged accounts. Administer CYBERARK roles and safes , including license management. Endpoint and Server Antivirus Management: Oversee CrowdStrike antivirus solutions for both server and user endpoints. Create antivirus policies and manage exceptions such as USB/device exclusions . AD360 Plus and Reporting: Manage AD360 Plus for Active Directory audits and reports. Perform regular reviews and generate reports for file and server audits as required. SOC Alerts Management: Review, investigate, and take necessary actions based on SOC alerts for potential security incidents or performance issues.

Posted 3 weeks ago

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2.0 - 6.0 years

5 - 9 Lacs

Hyderabad

Work from Office

Profile Background We are looking for a detail-oriented Active Directory/Authentication Engineer with expertise in Microsoft Active Directory, Windows Server 2022 Core, and DNS management to join our team This role will focus on, maintain and manage our Active Directory and DNS infrastructure, ensuring seamless integration with Azure AD to support both on-premises and cloud environments, What will you be responsible for Manage and optimize the Active Directory environment, including forests, domains, sites, organizational units (OUs), and Group Policy Objects (GPOs), Perform Domain Controller promotions and decommissions, ensuring seamless transitions and data integrity, Implement and manage GPOs to enforce IT security policies, compliance standards, and organizational requirements, Manage AD groups, users, and OUs ensuring appropriate permissions and efficient AD administration Manage, maintain and troubleshoot DNS infrastructure for both on-premises and Azure environments, Configure and manage DNS zones, records, and conditional forwarders to support Active Directory and application needs, Troubleshoot DNS-related issues, ensuring high availability and reliability of the DNS infrastructure, Help managing PKI / SSL certificates Troubleshoot certificate issues, Who are we looking for 3-5 years of experience in Active Directory, Windows Server 2022 Core, and DNS administration in an enterprise environment, Hands-on experience with Azure Active Directory Proven experience with DNS management, including DNS zone configurations and troubleshooting, Proficient in Active Directory, DNS management, and Azure AD, Strong PowerShell scripting skills for automation and administration Familiarity with RESTful API implementation and troubleshooting, Understanding of DNS security measures, such as DNSSEC, and best practices for Active Directory and DNS integration,

Posted 1 month ago

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