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Voyager Partners Consultancy Inc. logo
CRM/DMS Consultant Voyager Partners Consultancy Inc.

5.0 - 7.0 years

0 Lacs

chennai, tamil nadu, india

On-site

Description Key Responsibilities : Manage end-to-end Sales, Service, Warranty, and Spares workflows in CRM. Configure and support CRM modules related to customer lifecycle, dealer interactions, and business operations. Maintain and enhance CRM processes, ensuring alignment with organizational business rules. Support and optimize processes related to Billing, Invoicing, Retail B2C, and order management. Work closely with Finance and Sales teams to ensure seamless O2C workflows. Troubleshoot O2C issues and recommend system/process improvements. Implement and support integrations with Tally and other dealer systems. Manage real-time or batch data synchronization between CRM and DMS platforms. C...

Posted 3 weeks ago

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