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5.0 years
0 Lacs
Delhi, India
Remote
A technology driven cloud platform, to essentially: Learn, Work & Earn”; Through hosted learning products, self- development services, employment and remote work options along-with integrated marketing & promotion opportunities. The Role We are seeking a highly skilled Senior Email Infrastructure & Deliverability Engineer to architect, optimize, and maintain enterprise-grade email delivery systems. The ideal candidate will possess deep expertise in large-scale email infrastructure, deliverability best practices, and performance analytics to ensure maximum inbox placement and compliance with industry standards. Key Responsibilities Email Infrastructure Design: Deploy, configure, and optimize high-volume email servers (Postfix, PowerMTA, MailWizz, Postal, etc.) for scalability and reliability. IP & Domain Strategy: Implement multi-domain/IP configurations with structured warm-up plans to maintain strong sender reputation. Deliverability Compliance: Ensure strict adherence to SPF, DKIM, DMARC, and rDNS standards to maximize inbox placement and mitigate spam filtering. Performance Monitoring & Reporting: Develop custom analytics dashboards for real-time tracking of sending limits, throttling, and key performance indicators. Volume Optimization: Fine-tune sending algorithms, pacing, and throttling to balance deliverability and throughput. Bounce & Complaint Management: Implement best practices to monitor, reduce, and report bounce rates, spam complaints, and engagement metrics. Reputation & Compliance Oversight: Proactively monitor IP/domain health, blacklist status, and industry compliance, executing remediation strategies as needed. Cloud Infrastructure Management: Deploy and manage high-performance email stacks on AWS, Contabo, DigitalOcean, and other cloud/VPS platforms. Ideal Profile 5+ years in enterprise email infrastructure (Postfix, PowerMTA, MailWizz, Postal, etc.). Mastery of email authentication (SPF, DKIM, DMARC, rDNS) and deliverability optimization. Proven ability to design IP warm-up strategies, volume controls, and throttling mechanisms. Experience with real-time analytics, logging, and custom reporting dashboards. What's on Offer? Work within a company with a solid track record of success Work alongside & learn from best in class talent Leadership Role Show more Show less
Posted 3 days ago
0 years
0 Lacs
Kerala, India
On-site
Eqvista is an integrated Saas system that helps companies to manage private company equity by minimizing costs by automation, accounting, sharing and compliance tools built into the system. We also provide an array of valuation services for helping founders find their valuation for fundraising and ESOP issuance (409a) Please visit: https://eqvista.com/ to learn more about our company. For more open position, please visit: https://eqvista.com/careers/ We are seeking a Marketing Tech Specialist with deep expertise in email deliverability, domain management, and advanced usage of Apollo.io. The ideal candidate is data-driven, tech-savvy, and can optimize outbound campaigns to support revenue growth. Familiarity with CRM platforms and a bonus interest in revenue operations will make you an ideal fit. Key Responsibilities Email Deliverability & Domain Management Manage and optimize mailbox/domain health to ensure maximum email deliverability. Monitor blacklists, SPF/DKIM/DMARC settings, and warming tools. Apollo.io Power User Design and deploy AI-enhanced email sequences tailored to target segments. Execute safe, high-volume outbound email strategies daily. Facilitate A/B testing for messaging optimization; analyze and iterate based on performance. Build and maintain actionable dashboards within Apollo.io. Use custom scoring models to identify ideal customer profiles (ICPs) and buying signals. CRM & Data Integration Assist in integrating Apollo.io with major CRM platforms (e.g., HubSpot, Salesforce, Zoho). Maintain data integrity and sync accuracy across systems. Collaborate with sales/revops to ensure clean and usable data for GTM efforts. Required Skills & Experience Proven expertise in mailbox deliverability and domain management . Advanced proficiency in Apollo.io , including campaign setup, scoring, A/B testing, and dashboarding. Experience running high-volume outbound email programs with safety and compliance in mind. Strong grasp of CRM systems and integrations (HubSpot, Salesforce, etc.). Analytical mindset with ability to measure, report, and improve performance using data. Ability to work independently and collaboratively across time zones. Proficient in English Bonus Points For Experience in Revenue Operations or alignment between marketing and sales. Familiarity with lead enrichment, intent data tools, and automation platforms. Prior experience working in a startup or fast-paced environment. Show more Show less
Posted 4 days ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
What you’ll do: Author Knowledgebase content, utilizing KCS methodologies, to just-in-time publish or edit existing Knowledgebase solutions. Participate in the after-hours rotation for your product, depending on product, region, or team size. Work a frontline schedule to resolve incoming tickets through Chat, Phone, and Web channels. Quickly resolve or triage incoming questions and software incidents. Ensure accuracy and timeliness of case notes, regular customer follow-up on open incidents, and quick resolution of reported incidents within customer expectations. Capture case trend data through the use of incident categorization fields to help inform the root cause of customer contacts. Report service incidents or service requests to internal groups, acting as the customer-facing liaison for all service-related needs. Respond to new tickets with an initial response and attempt to resolve on the first contact. Accurately capture case notes and effectively manage cases by documenting all customer and internal resource interactions. Ensure that all notes are professional, concise, and actionable by others if needed. Set mutually agreed upon follow-up expectations and follow through on those commitments. Stay informed on product changes and rapidly learn information about product functionality changes. Recognize the bigger picture and adapt to change easily. Provide clear, concise, and relevant information, whether verbal or written, and choose the appropriate communication channel based on the level of urgency and detail that needs to be shared. Maintain composure and refuse to be paralyzed by uncertainty or ambiguity. Look for ways to make changes work rather than focusing on why change will not work, including making suggestions for increasing the effectiveness of changes. What you’ll bring: Previous experience in a technical troubleshooting or contact center role. Demonstrated ability to rapidly learn new concepts and ideas. Demonstrated ability to work effectively in situations characterized by continual change. A commitment to delighting our customers by showing empathy, listening actively, paying close attention to what is being said, and demonstrating comprehension of the question or issue. Ownership and responsibility for customer issues and the ability to collaborate across multiple teams to ensure customers receive flawless service on integrating software services. Ability to independently and confidently resolve more issues, relying less heavily on more tenured team resources. Professionalism with both customers and members of Blackbaud, showing respect for others, and welcoming ideas that are different from your own. Ability to anticipate obstacles or problems and take timely steps to minimize impact on intended results. Demonstrated ability to achieve positive, concrete results with a commitment to goals and independent motivation to achieve goals and objectives. Continual building of both Blackbaud and product knowledge, not only through direct experience but also by reviewing documentation and training materials. Responds constructively to feedback about individual strengths and weaknesses. Application of critical thinking and ingenuity to problem-solving; collecting information, asking thoughtful questions, analyzing, and testing various solutions to provide the best possible result to our customers. Ability to work US hours (8am – 6pm ET) Eligible for shift differential compensation. Some On call required after hours & weekends. Advanced level of English. It’s a bonus if you have one or more of the following: Experience with merchant processing, payment facilitator, or payment platforms, payment services providers, payment processing, and/or credit card processing. An understanding or experience with payment methods such as PayPal, Venmo, and Apple Pay. The ability to troubleshoot email deliverability concerns, including an understanding of SPF, DKIM, and DMARC. A general understanding of authentication processes such as SSO and MFA. Experience working in bookkeeping. Educational or professional experience troubleshooting web applications, cloud applications, infrastructure or web sites and single-page applications. An understanding of APIs (Application Programing Interface). You have experience troubleshooting email deliverability. Previous experience working in a technical support environment supporting educational software, parents or K-12 schools. Familiarity with the North American Education system. Show more Show less
Posted 5 days ago
0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Customer Support helps customers use Blackbaud's software, including troubleshooting reported incidents and answering questions about software functionality. Associates support multiple solutions that power the social good sector. What You’ll Do Author Knowledgebase content, utilizing KCS methodologies, to just-in-time publish or edit existing Knowledgebase solutions. Participate in the after-hours rotation for your product, depending on product, region, or team size. Work a frontline schedule to resolve incoming tickets through Chat, Phone, and Web channels. Quickly resolve or triage incoming questions and software incidents. Ensure accuracy and timeliness of case notes, regular customer follow-up on open incidents, and quick resolution of reported incidents within customer expectations. Capture case trend data through the use of incident categorization fields to help inform the root cause of customer contacts. Report service incidents or service requests to internal groups, acting as the customer-facing liaison for all service-related needs. Respond to new tickets with an initial response and attempt to resolve on the first contact. Accurately capture case notes and effectively manage cases by documenting all customer and internal resource interactions. Ensure that all notes are professional, concise, and actionable by others if needed. Set mutually agreed upon follow-up expectations and follow through on those commitments. Stay informed on product changes and rapidly learn information about product functionality changes. Recognize the bigger picture and adapt to change easily. Provide clear, concise, and relevant information, whether verbal or written, and choose the appropriate communication channel based on the level of urgency and detail that needs to be shared. Maintain composure and refuse to be paralyzed by uncertainty or ambiguity. Look for ways to make changes work rather than focusing on why change will not work, including making suggestions for increasing the effectiveness of changes. What You’ll Bring Previous experience in a technical troubleshooting or contact center role. Demonstrated ability to rapidly learn new concepts and ideas. Demonstrated ability to work effectively in situations characterized by continual change. A commitment to delighting our customers by showing empathy, listening actively, paying close attention to what is being said, and demonstrating comprehension of the question or issue. Ownership and responsibility for customer issues and the ability to collaborate across multiple teams to ensure customers receive flawless service on integrating software services. Ability to independently and confidently resolve more issues, relying less heavily on more tenured team resources. Professionalism with both customers and members of Blackbaud, showing respect for others, and welcoming ideas that are different from your own. Ability to anticipate obstacles or problems and take timely steps to minimize impact on intended results. Demonstrated ability to achieve positive, concrete results with a commitment to goals and independent motivation to achieve goals and objectives. Continual building of both Blackbaud and product knowledge, not only through direct experience but also by reviewing documentation and training materials. Responds constructively to feedback about individual strengths and weaknesses. Application of critical thinking and ingenuity to problem-solving; collecting information, asking thoughtful questions, analyzing, and testing various solutions to provide the best possible result to our customers. Ability to work US hours (8am – 6pm ET) Eligible for shift differential compensation. Some On call required after hours & weekends. Advanced level of English. It’s a bonus if you have one or more of the following: Experience with merchant processing, payment facilitator, or payment platforms, payment services providers, payment processing, and/or credit card processing. An understanding or experience with payment methods such as PayPal, Venmo, and Apple Pay. The ability to troubleshoot email deliverability concerns, including an understanding of SPF, DKIM, and DMARC. A general understanding of authentication processes such as SSO and MFA. Experience working in bookkeeping. Educational or professional experience troubleshooting web applications, cloud applications, infrastructure or web sites and single-page applications. An understanding of APIs (Application Programing Interface). You have experience troubleshooting email deliverability. Previous experience working in a technical support environment supporting educational software, parents or K-12 schools. Familiarity with the North American Education system. Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. R0012471 Show more Show less
Posted 5 days ago
3.0 - 4.0 years
0 Lacs
Delhi, India
On-site
Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. Meet Our Team: We are the Global SOC team, part of Global Information Security at Hitachi Digital. Our mission is to protect the company's and its customers' vital information systems and data while responding to attacks, intrusions, and other security incidents. As passionate advocates of information security, we are a team of out-of-the-box thinkers, innovators, and collaborative problem-solvers. We continuously seek new and better ways to enhance our practices and strive for nothing less than excellence in our cybersecurity operations. We are looking for highly motivated individuals with a positive attitude who want to be part of something exceptional. What You’ll Be Doing: As an Email Security Engineer, you will be working as an individual contributor to work with a dynamic team of Threat hunters working 24x7. You should have 3-4 years of experience in cyber security. Your role will include: Act as a Primary contact for Mimecast implementation and operation support work. Strong problem-solving and troubleshooting skills include performing root cause analysis for preventative investigation. Working experience of understanding of email protocols like SMTP, SPF, DKIM and DMARC. Proficient in Header analysis. Administration of Mimecast, creation and modification of email policies, spam rules as per service tickets for specific security requirements Investigation, Triage, remediate and find RCA of Compromised accounts, e-mail threats, and abuse reports from various sources. Ensure Email Security gateway are configured with advanced cyber security features and rules. Investigate, document, and report on information security issues and emerging trends. Experience with GSUITE and O365. What You Bring to the Team: At least 4 years of experience in working in a 24x7 Security Operation Center (SOC) environment. Strong knowledge of Email Security protocols, including safe listing, block listing, domain on/off boarding, URL/attachment’s defense and phishing analysis Provide design and configuration support for implementation of Mimecast email security gateway. Provide operational support for tickets related to Email Security. Knowledge of Cloud Infrastructure, and Cloud Security (GCP, AWS, Azure) Knowledge of MITRE ATT&Ck, Cyber Kill Chain, Threat Hunting & Attack Forensics. Knowledge of Security Fundamentals, Security Frameworks and implementation of Security controls. Knowledge of DLP and CASB is a plus Knowledge of various operating system flavors including but not limited to Windows, MacOS, Linux. Certifications: Security certifications such as GSEC, CEH, CySA, are advantageous. Communication and Teamwork: Strong ability to articulate complex concepts clearly, be a collaborative team player, admit mistakes, support your statements with data and analysis, and continuously seek growth opportunities. If you are passionate about cybersecurity and ready to work with a top-tier SOC team, we invite you to join us at Hitachi Digital. About Us We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 6 days ago
3.0 years
0 Lacs
Greater Bengaluru Area
On-site
As a Business Development Manager , you will be responsible for driving revenue growth by converting qualified leads into clients for Kratikal’s VAPT and Compliance services . Key Responsibilities: Develop/execute sales strategies, conduct market/competitive analysis, and forecast sales. Optimize sales process by managing leads/pipeline/CRM, and ensure accurate reporting. Identify opportunities to drive renewals, upsells, and cross-sells to reduce churn and increase recurring revenue by ensuring client satisfaction. Achieve sales targets, manage key accounts, analyze performance, and implement corrective actions. Collaborate with technical teams for strategy discussions related to the client’s feedback to improve overall project delivery. Requirements: Bachelor’s or Master’s degree. 3+ years of experience in B2B SaaS sales OR IT Services, with VAPT or cybersecurity, is a MUST have. Strong communication, negotiation, and consultative selling skills Why You'll Enjoy Working at Kratikal: Get the fast learning and exciting environment of a startup, combined with the stable work and strong performance of a bigger company. There's lots of room to learn, grow, and share your ideas. We also provide good benefits like health insurance, a gratuity payment, and Employees' Provident Fund (a savings plan for your future). We are an equal opportunity employer, where everyone has a fair chance. About Us: Kratikal Tech Private Limited is a leading B2B cybersecurity firm offering cutting-edge cybersecurity solutions and services such as Network Security Audits, Compliance Implementation, IoT Security, and VAPT. Serving over 150+ enterprise customers and 1825+ SMEs across industries, including E-commerce, Fintech, BFSI, NBFC, Telecom, Consumer Internet, Cloud Service Platforms, Manufacturing, and Healthcare, Kratikal is dedicated to helping organizations combat cybercriminals using advanced, technology-driven cybersecurity solutions. The company also develops in-house cybersecurity products, including AutoSecT , competing with industry giants, alongside TSAT (Threatcop Security Awareness Training), TDMARC (Threatcop DMARC), TLMS (Threatcop Learning Management System), and TPIR (Threatcop Phishing Incident Response). These products have received numerous awards and recognitions for their innovation and effectiveness. Kratikal has been honored as the Top Cyber Security Startup at the 12th Top 100 CISO Awards. With a global reach, Kratikal collaborates with renowned organizations to secure their digital landscapes. For more information, visit our websites at www.kratikal.com and www.threatcop.com. Show more Show less
Posted 6 days ago
8.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Senior System Administrator Location: Pune, Maharashtra, India Onit, Inc. is seeking a Senior Systems Administrator to manage and optimize a diverse global IT cloud infrastructure. The role focuses on Microsoft 365, Entra ID, SSO, Exchange administration, Email Security (Mimecast), and IT governance while contributing to cross-functional initiatives. Key Responsibilities: Microsoft 365 & Exchange Administration: Manage user accounts, licensing, permissions, and roles across multiple M365 tenants. Manage Exchange Online mail flow, retention policies, and security measures (Mimecast). Implement security protocols like MFA, Conditional Access, and threat management. Migrate and Manage One Drive, SharePoint and MS Teams. Ensure compliance with regulations (e.g., GDPR) and manage eDiscovery and audit logs. Platform Optimization: Monitor platform performance and usage, recommend cost-saving optimizations. Develop governance policies and stay updated on the Microsoft roadmap. Backup, Recovery, and Security: Configure backup solutions and update disaster recovery plans. Utilize Mimecast for filtering, encryption, archiving, and continuity. IT Infrastructure Support: Manage hosting, domain, and Cloudflare. Collaborate on AWS infrastructure projects. Required Skills: 8+ years as Global Admin for M365, Entra ID & Exchange administration, including automation and migrations. Proficiency in PowerShell for scripting and administration. Expertise in email security (Mimecast), protocols (SMTP, POP3, IMAP) & Security Standards (SPF, DKIM, DMARC) Experience with Azure AD, IAM, and compliance frameworks (NIST, GDPR, ISO 27001). Knowledge of CrowdStrike, Cloudflare, and Zero-Trust principles. Preferred Certifications: MS-102: Microsoft 365 Administrator Microsoft 365 Certified : Messaging Administrator Associate SC-300: Microsoft Identity and Access Administrator About Onit: Onit is a global leader in enterprise workflow solutions, transforming business processes in Legal, IT, HR, and Finance with cutting-edge platforms and smarter workflows. Show more Show less
Posted 6 days ago
5.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
As a Product Manager, you will define, build, and scale the Kratikal & Threatcop product suite —including AutoSecT, TSAT, TLMS, TDMARC, and TPIR . You will collaborate closely with development, customer success, and cross-functional teams to drive the roadmap and execution, ensuring our solutions meet market and customer needs with speed, scale, and quality . This role sits at the intersection of technology, user needs, and business strategy , ideal for someone who thrives in a fast-paced and collaborative environment . Key Responsibilities: Craft clear, detailed, and technically sound product requirements, workflows, and user stories grounded in user needs and business goals Leverage product usage data, feature adoption metrics, and customer journey insights to guide prioritization and development efforts. Own and groom the product backlog, breaking down epics and prioritizing features based on user value, technical feasibility, and strategic alignment. Collaborate with developers to scope solutions and manage sprints to ensure timely, high-quality delivery. Analyze and act on customer feedback to identify pain points, prioritize fixes, and improve the product experience. Conduct regular feature research to enhance existing capabilities and introduce new ones based on user input and competitive benchmarking. Drive the adoption of AI in the product to enable intelligent automation, particularly focusing on agent-based AI capabilities that enhance user experience and reduce manual effort. Contribute to the conceptualization and execution of the auto GRC (Governance, Risk, and Compliance) product —ensuring alignment with regulatory requirements, customer needs, and automation best practices. Translate product vision, customer needs, and technical constraints into a shared understanding across development, QA, DevOps, customer success, and other stakeholders. Coordinate with QA and DevOps to manage releases, uphold performance and reliability standards, and ensure seamless delivery to end users. Support product launch planning, manage post-release reviews, and implement iteration cycles to optimize adoption, engagement, and product-market fit. Qualifications/Skills Required: Bachelor’s degree in Engineering, Computer Science, or a related field. 5+ years of experience in product management within B2B SaaS environments is a must. Project Management: Project Planning, Agile, Scrum, Waterfall, Risk Management, Scope Management. Tools and Software: JIRA, Confluence, SharePoint. Technical Skills: Agile, ITIL (Information Technology Infrastructure Library), Data Analysis. Soft Skills: Communication, Time Management, Problem-Solving, Multitasking, Attention to Detail. Why You'll Enjoy Working at Kratikal: Get the fast learning and exciting environment of a startup, combined with the stable work and strong performance of a bigger company. There's lots of room to learn, grow, and share your ideas. We also provide good benefits like health insurance, a gratuity payment, and Employees' Provident Fund (a savings plan for your future). We are an equal opportunity employer, where everyone has a fair chance. About Us: Kratikal Tech Private Limited is a leading B2B cybersecurity firm offering cutting-edge cybersecurity solutions and services such as Network Security Audits, Compliance Implementation, IoT Security, and VAPT. Serving over 150+ enterprise customers and 1825+ SMEs across industries including E-commerce, Fintech, BFSI, NBFC, Telecom, Consumer Internet, Cloud Service Platforms, Manufacturing, and Healthcare, Kratikal is dedicated to helping organizations combat cybercriminals using advanced, technology-driven cybersecurity solutions. The company also develops in-house cybersecurity products, including AutoSecT , competing with industry giants, alongside TSAT (Threatcop Security Awareness Training), TDMARC (Threatcop DMARC), TLMS (Threatcop Learning Management System), and TPIR (Threatcop Phishing Incident Response). These products have received numerous awards and recognitions for their innovation and effectiveness. Kratikal has been honored as the Top Cyber Security Startup at the 12th Top 100 CISO Awards. With a global reach, Kratikal collaborates with renowned organizations to secure their digital landscapes. For more information, visit our websites at www.kratikal.com and www.threatcop.com Show more Show less
Posted 6 days ago
0.0 years
0 Lacs
Pune, Maharashtra
On-site
Senior System Administrator Location: Pune, Maharashtra, India Onit, Inc. is seeking a Senior Systems Administrator to manage and optimize a diverse global IT cloud infrastructure. The role focuses on Microsoft 365, Entra ID, SSO, Exchange administration, Email Security (Mimecast), and IT governance while contributing to cross-functional initiatives. Key Responsibilities: Microsoft 365 & Exchange Administration: Manage user accounts, licensing, permissions, and roles across multiple M365 tenants. Manage Exchange Online mail flow, retention policies, and security measures (Mimecast). Implement security protocols like MFA, Conditional Access, and threat management. Migrate and Manage One Drive, SharePoint and MS Teams. Ensure compliance with regulations (e.g., GDPR) and manage eDiscovery and audit logs. Platform Optimization: Monitor platform performance and usage, recommend cost-saving optimizations. Develop governance policies and stay updated on the Microsoft roadmap. Backup, Recovery, and Security: Configure backup solutions and update disaster recovery plans. Utilize Mimecast for filtering, encryption, archiving, and continuity. IT Infrastructure Support: Manage hosting, domain, and Cloudflare. Collaborate on AWS infrastructure projects. Required Skills: 8+ years as Global Admin for M365, Entra ID & Exchange administration, including automation and migrations. Proficiency in PowerShell for scripting and administration. Expertise in email security (Mimecast), protocols (SMTP, POP3, IMAP) & Security Standards (SPF, DKIM, DMARC) Experience with Azure AD, IAM, and compliance frameworks (NIST, GDPR, ISO 27001). Knowledge of CrowdStrike, Cloudflare, and Zero-Trust principles. Preferred Certifications: MS-102: Microsoft 365 Administrator Microsoft 365 Certified : Messaging Administrator Associate SC-300: Microsoft Identity and Access Administrator About Onit: Onit is a global leader in enterprise workflow solutions, transforming business processes in Legal, IT, HR, and Finance with cutting-edge platforms and smarter workflows. koH11szTgI
Posted 6 days ago
2.0 - 4.0 years
0 Lacs
India
On-site
Description Description: The Email Deliverability Specialist will support the email deliverability strategy to ensure optimal delivery rates and engagement metrics for clients. This role involves working with senior leadership, marketing, and IT teams to align deliverability strategies with client business goals. Responsibilities include monitoring and analyzing deliverability performance, addressing deliverability challenges such as IP block listings, and managing spam filtering issues. Roles and Responsibilities: Support the email deliverability strategy, ensuring optimal delivery rates and engagement metrics for clients. Collaborate with senior leadership, marketing, and IT teams to align email deliverability strategies with business goals of the client. Monitor and analyze email deliverability performance, driving continuous improvement initiatives. Address deliverability challenges, including IP block listings and spam filtering issues. Assist in creating and presenting in-depth deliverability reports to clients, providing actionable insights, and participating in client meetings to discuss performance and strategy. Enhance email sender reputation through strategic IP and domain management. Implement advanced email authentication protocols (SPF, DKIM, DMARC, BIMI) and security measures. Review content to ensure it uses best deliverability practices. Represent the company at industry events and forums, staying updated on email deliverability trends and participate in the company’s thought leadership initiatives by contributing to discussions on deliverability. Perform other related duties as required. Education and Qualifications: 2-4 years of experience in email deliverability or a related role. Proficient understanding of email protocols, email marketing principles, and analytics tools. Experience with one or more Email Service Providers Strong problem-solving skills and the ability to handle complex deliverability issues. Excellent communication and project management skills. Ability to work collaboratively with cross-functional teams. Show more Show less
Posted 6 days ago
2.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Roles and Responsibilities: Develop an in-depth understanding of People Security Management, and Threatcop’s products (TSAT, TLMS, DMARC, and TPIR). Provide live product demonstrations to clients, showcasing key features, usage benefits, and security functionalities. Serve as the primary point of contact for customer inquiries, delivering quick and effective solutions to product usage questions and technical issues. Guide clients through product setup, usage, and troubleshooting to ensure smooth and effective adoption. Conduct client onboarding sessions, educating users on leveraging Threatcop’s AI-driven platform for real-world threat simulation, reporting, and incident response. Collect customer feedback on product performance and suggest improvements to the team to enhance usability and functionality. Key Skills and Qualifications: Bachelor’s degree in Computer Science, IT, Cybersecurity, Engineering, or a related field 2+ years in client-facing roles (SaaS/cybersecurity preferred) Project Management: Project Planning, Agile, Scrum, Waterfall, Risk Management, Scope Management. Tools and Software: JIRA & Zoho Technical Skills: SDLC & Data Analysis. Soft Skills: Communication, Time Management, Problem-Solving, Leadership, Multitasking, Attention to Detail. Why You'll Enjoy Working at Threatcop: Get the fast learning and exciting environment of a startup, combined with the stable work and strong performance of a bigger company. There's lots of room to learn, grow, and share your ideas. We also provide good benefits like health insurance, a gratuity payment, and Employees' Provident Fund (a savings plan for your future). We are an equal opportunity employer, where everyone has a fair chance. About Us: Threatcop Inc. is a leading People Security Management(PSM) company and a sister concern of Kratikal. Threatcop helps organizations reduce the impacts of cyber threats by strengthening the cybersecurity posture of employees. With a focus on reducing social engineering and email-based attacks, we transform employees from the weakest link to the strongest line of defense. Serving over 250+ large enterprises and 600+ SMEs across 30+ countries, Threatcop assists clients in sectors such as E-commerce, Finance, BFSI, Healthcare, Manufacturing, and Telecom with clients like Axis Bank, Gail India, ONGC, MaxLife Insurance, Daman Insurance, UNICOIL, NPCI, Tata Consumer Products and many others. We are a USA-based company, headquartered in Noida with offices in Mumbai, Pune, Bangalore, Chennai, Dubai, and Riyadh. We use the A-A-P-E (Assess, Aware, Protect, Empower) framework to deliver effective products such as TSAT, TLMS, TDMARC, and TPIR to tackle evolving cyberthreats. By focusing on preventing human error, our People Security Management (PSM) approach empowers organizations to foster a culture of cybersecurity awareness to tackle modern cyber threats. For more details, visit us at: www.threatcop.com Show more Show less
Posted 1 week ago
2.0 years
0 Lacs
Cochin
On-site
The Security Operation Centre (SOC) Information Security Analyst are the first level responsible for ensuring the protection of digital assets from unauthorized access, identify security incidents and report to customers for both online and on-premises. The position monitors and responds to security events from managed customer security systems as part of a team on a rotating 24 x 7 x 365 basis. They are alert and aggressive to filter out suspicious activity and mitigate risks before any incident occur. Your background should include exposure to security technologies including firewalls, IPS/IDS, logging, monitoring and vulnerability management. You should understand network security practices. Excellent customer service while solving problems should be a top priority for you. Requirements Must-haves: 2-3 Year Experience as SOC Analyst – (Experience in SIEM Tool ELK & Wazuh preferable) Process and Procedure adherence General network knowledge and TCP/IP Troubleshooting Ability to trace down an endpoint on the network, based on ticket information Familiarity with system log information and what it means Understanding of common network services (web, mail, DNS, authentication) Knowledge of host-based firewalls, Anti-Malware, HIDS Knowledge of creating and modifying the dashboards. Understanding of common network device functions (firewall, IPS/IDS, NAC) General Desktop OS and Server OS knowledge TCP/IP, Internet Routing, UNIX / LINUX & Windows Deep Knowledge in SIEM, Ticketing tool, EDR, Vulnerability Management, MimeCast, DMARC tool. Excellent written and verbal communication skills. Good to have: · Good to have industry certifications on any SIEM Platform, CEH, C|SA, CompTIA Security+ & Others Main Responsibilities Tier 1 SOC analysts are incident responders, remediating serious attacks escalated from junior analyst, assessing the scope of the attack, and affected systems, and collecting data for further analysis. Work proactively to seek out weaknesses and stealthy attackers, review vulnerability assessments(CVEs) on monitored assets. Focus more on doing deep dives into datasets to understand what's happening during and after attacks. Leading efforts to counter SLA breaches and anticipating the likelihood of future security alerts,incidents. Monitor security events from the various SOC entry channels (SIEM, Tickets, Email and Phone),based on the security event severity and suspicious activities, escalate to managed service support teams, tier 2 information security specialists, and/or customer as appropriate to perform further investigation and resolution. Works as a Team lead for the SOC Analysts helping them to ensure that corporate data and technology platform components are safeguarded from known threats. Analyse the Events & incidents and identify the root cause. Assist in keeping the SIEM platform up to date and contribute to security strategies as an when newthreats emerge. Staying up to date with emerging security threats including applicable regulatory security requirements. Bring enhancements to SOC security process, procedures, and policies. · Document and maintain customer build documents, security procedures and processes. Document incidents to contribute to incident response and disaster recovery plans. Review critical incident reports and scheduled weekly & monthly reports and make sure they are technically and grammatically accurate. Keep updated with new threats, vulnerabilities, create/contribute to use cases, threat hunting etc. Keep updated with the likes of OWASP Top 10 vulnerabilities, Bleeping Computer articles etc., for acquiring the knowledge over current threats in security perspective. Other responsibilities and additional duties as assigned by the security management team or service delivery manager. Skills: Excellent event or log analytical skills Proven experience as IT Security Monitoring or similar role Exceptional organizing and time-management skills Very good communication abilities ELK, Wazuh, Splunk, ArcSight SIEM management skills Reporting Job Types: Full-time, Permanent Pay: Up to ₹70,000.00 per month Benefits: Internet reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Do you have any experience in SIEM Tools? Experience: minimum: 2 years (Required) Language: English (Required) Location: Kochi, Kerala (Required) Work Location: In person
Posted 1 week ago
2.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Overview We are seeking a motivated and results-driven Lead Generation Specialist to join our dynamic sales team at Threatcop. The Lead Generation Specialist will generate and nurture B2B leads through various outreach methods, including cold calling , cold emailing, and LinkedIn messaging. A key part of the role will involve leveraging advanced email marketing strategies, such as SPF, DKIM, DMARC, email warmup, and crafting B2B personas for targeted email sequences. Key Responsibilities: (PST ZONE) Generate SQL (sales-qualified lead) , a lead that has a high probability of converting into a customer using outbound cold calls , emails, and LinkedIn messaging, specifically targeting cybersecurity products and services. Implement SPF, DKIM, and DMARC for deliverability, conduct email warmup for sender reputation, develop B2B personas for targeted outreach, and create automated email sequences to nurture prospects. Design and execute targeted cold email campaigns, using LinkedIn for lead identification and engagement. Use the BANT (Budget-Authority-Need-Time) framework to qualify leads and schedule meetings or calls for the sales team. Track interactions and maintain accurate lead data in the CRM, ensuring all progress and metrics are recorded for reporting purposes. Consistently meet or exceed monthly and quarterly lead-generation goals and appointment-setting targets. Conduct in-depth research to identify high-growth industries and customer segments in cybersecurity and networking markets. Develop a comprehensive business development strategy to build and maintain a strong sales pipeline. Represent Threatcop at industry events, building relationships with key stakeholders, and driving partnerships. Requirements: Bachelor's or Master’s degree in Technology (B.Tech/BCA/M.Tech/MCA) or a related field. 2+ years of experience in B2B lead generation. Must be comfortable and skilled in conducting high-volume cold calls to potential prospects Hands-on experience with implementing SPF, DKIM, and DMARC for email deliverability, performing email warmups, and creating targeted B2B personas. Must possess full proficiency in both spoken and written English to communicate effectively with prospects and clients. Proficiency with CRM tools, email marketing platforms, and LinkedIn for lead generation and outreach. Why You'll Enjoy Working at Threatcop: Working with us allows you to gain hands-on experience and training on various industry-leading tools for database management and prospecting. Tools such as ZOHO CRM, Lusha, Apollo.io, Notion, LinkedIn Sales Navigator, and more will be at your disposal, empowering you to enhance your skills and streamline your work. Get the fast learning and exciting environment of a startup, combined with the stable work and strong performance of a bigger company. There's lots of room to learn, grow, and share your ideas. We also provide good benefits like health insurance, a gratuity payment, and Employees' Provident Fund (a savings plan for your future). We are an equal opportunity employer, where everyone has a fair chance. About Us: Threatcop Inc. is a leading People Security Management(PSM) company and a sister concern of Kratikal. Threatcop helps organizations reduce the impacts of cyber threats by strengthening the cybersecurity posture of employees. With a focus on reducing social engineering and email-based attacks, we transform employees from the weakest link to the strongest line of defense. Serving over 250+ large enterprises and 600+ SMEs across 30+ countries , Threatcop assists clients in sectors such as E-commerce, Finance, BFSI, Healthcare, Manufacturing, and Telecom with clients like Axis Bank, Gail India, ONGC, MaxLife Insurance, Daman Insurance, UNICOIL, NPCI, Tata Consumer Products and many others. We are a USA-based company, headquartered in Noida with offices in Mumbai, Pune, Bangalore, Chennai, Dubai, and Riyadh. We use the A-A-P-E (Assess, Aware, Protect, Empower) framework to deliver effective products such as TSAT, TLMS, TDMARC and TPIR to tackle evolving cyberthreats. By focusing on preventing human error, our People Security Management (PSM) approach empowers organizations to foster a culture of cybersecurity awareness to tackle modern cyber threats. For more details, visit us at: www.threatcop.com Show more Show less
Posted 1 week ago
0.0 - 2.0 years
0 Lacs
Kochi, Kerala
On-site
The Security Operation Centre (SOC) Information Security Analyst are the first level responsible for ensuring the protection of digital assets from unauthorized access, identify security incidents and report to customers for both online and on-premises. The position monitors and responds to security events from managed customer security systems as part of a team on a rotating 24 x 7 x 365 basis. They are alert and aggressive to filter out suspicious activity and mitigate risks before any incident occur. Your background should include exposure to security technologies including firewalls, IPS/IDS, logging, monitoring and vulnerability management. You should understand network security practices. Excellent customer service while solving problems should be a top priority for you. Requirements Must-haves: 2-3 Year Experience as SOC Analyst – (Experience in SIEM Tool ELK & Wazuh preferable) Process and Procedure adherence General network knowledge and TCP/IP Troubleshooting Ability to trace down an endpoint on the network, based on ticket information Familiarity with system log information and what it means Understanding of common network services (web, mail, DNS, authentication) Knowledge of host-based firewalls, Anti-Malware, HIDS Knowledge of creating and modifying the dashboards. Understanding of common network device functions (firewall, IPS/IDS, NAC) General Desktop OS and Server OS knowledge TCP/IP, Internet Routing, UNIX / LINUX & Windows Deep Knowledge in SIEM, Ticketing tool, EDR, Vulnerability Management, MimeCast, DMARC tool. Excellent written and verbal communication skills. Good to have: · Good to have industry certifications on any SIEM Platform, CEH, C|SA, CompTIA Security+ & Others Main Responsibilities Tier 1 SOC analysts are incident responders, remediating serious attacks escalated from junior analyst, assessing the scope of the attack, and affected systems, and collecting data for further analysis. Work proactively to seek out weaknesses and stealthy attackers, review vulnerability assessments(CVEs) on monitored assets. Focus more on doing deep dives into datasets to understand what's happening during and after attacks. Leading efforts to counter SLA breaches and anticipating the likelihood of future security alerts,incidents. Monitor security events from the various SOC entry channels (SIEM, Tickets, Email and Phone),based on the security event severity and suspicious activities, escalate to managed service support teams, tier 2 information security specialists, and/or customer as appropriate to perform further investigation and resolution. Works as a Team lead for the SOC Analysts helping them to ensure that corporate data and technology platform components are safeguarded from known threats. Analyse the Events & incidents and identify the root cause. Assist in keeping the SIEM platform up to date and contribute to security strategies as an when newthreats emerge. Staying up to date with emerging security threats including applicable regulatory security requirements. Bring enhancements to SOC security process, procedures, and policies. · Document and maintain customer build documents, security procedures and processes. Document incidents to contribute to incident response and disaster recovery plans. Review critical incident reports and scheduled weekly & monthly reports and make sure they are technically and grammatically accurate. Keep updated with new threats, vulnerabilities, create/contribute to use cases, threat hunting etc. Keep updated with the likes of OWASP Top 10 vulnerabilities, Bleeping Computer articles etc., for acquiring the knowledge over current threats in security perspective. Other responsibilities and additional duties as assigned by the security management team or service delivery manager. Skills: Excellent event or log analytical skills Proven experience as IT Security Monitoring or similar role Exceptional organizing and time-management skills Very good communication abilities ELK, Wazuh, Splunk, ArcSight SIEM management skills Reporting Job Types: Full-time, Permanent Pay: Up to ₹70,000.00 per month Benefits: Internet reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Do you have any experience in SIEM Tools? Experience: minimum: 2 years (Required) Language: English (Required) Location: Kochi, Kerala (Required) Work Location: In person
Posted 1 week ago
0.0 years
0 Lacs
Ahmedabad, Gujarat
On-site
Job Title: GTM Specialist (Outbound Marketing Specialist) Location: Ahmedabad, Gujarat About Us: We specialize in providing scalable, high-performance IT and software development services. Our expertise covers various industries, delivering tailored solutions for mid-market and enterprise clients. With a proven track record in ideating, building, and scaling SaaS products and IT systems, including advanced ERP solutions, we help businesses achieve operational excellence and accelerated growth. Position Overview: We are looking for a highly skilled Outbound Marketing Specialist who can take full ownership of planning, executing, and optimizing outbound email campaigns. The ideal candidate has a deep understanding of email infrastructure, warm-up processes, and managing multiple sending domains/servers to ensure high deliverability and engagement. Key Responsibilities: Strategize, plan, and execute outbound email campaigns to generate qualified leads. Set up and manage cold email outreach tools and platforms (e.g., Instantly, Lemlist, Smartlead, Mailshake, etc.). Warm up email domains and IPs to ensure high deliverability and avoid spam filters. Configure and manage multiple email servers/sending accounts across platforms. Continuously monitor campaign metrics (open rate, bounce rate, spam rate, reply rate) and optimize performance. Collaborate with content and growth teams to personalize outreach and test copy variations. Troubleshoot deliverability issues using tools like GlockApps, Mail-Tester, or Postmark. Stay up to date with best practices in cold outreach, compliance (CAN-SPAM, GDPR), and technical email setup (SPF, DKIM, DMARC). Qualifications: 3+ years of hands-on experience in outbound and GTM. Expertise in setting up and maintaining cold email infrastructure. Strong knowledge of email deliverability best practices. Familiar with lead generation tools and CRMs. Excellent analytical, troubleshooting, and problem-solving skills. Ability to work independently and manage multiple campaigns simultaneously. Benefits: Competitive Salary Fun, inclusive, and vibrant company culture Five-day work week Professional development opportunities Opportunity to be part of a rapidly growing company Job Type: Full-time Pay: ₹650,000.00 - ₹750,000.00 per year Schedule: Day shift Monday to Friday Ability to commute/relocate: Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Relevant Experience Current CTC Expected CTC Notice Peiod Work Location: In person
Posted 1 week ago
3.0 years
0 Lacs
India
Remote
About Jupyter Analytica Jupyter Analytica is a fast-growing performance-marketing agency that blends data, AI and advanced analytics to help e-commerce, SaaS, and technology brands scale profitably. As our client roster and our own internal tech stack grows quickly, we need a hands-on IT professional who can keep our cloud environment, email infrastructure and security posture running efficiently. In addition, we’re looking for a hands-on expert who can build, tune, and protect the infrastructure that keeps our clients’ revenue-critical emails landing in the inbox—not the spam folder. What You’ll Do Infrastructure Setup & Management • Stand up and maintain third-party ESPs (SendGrid, Mailgun, Amazon SES) and on-prem/virtual MTAs (PowerMTA). • Configure dedicated IP pools and warm-up schedules to safeguard sender reputation. • Spin up new domains/sub-domains, provisioning DNS (A, MX, TXT, SPF, DKIM, DMARC, BIMI, rDNS) end-to-end. Deliverability & Authentication • Monitor inbox vs. spam placement, bounce codes, complaint rates, and blocklists; drive swift remediation. • Apply FBLs, feedback loops, and seed-list testing; own deliverability dashboards and alerts. • Partner with marketing teams to optimise templates, HTML/CSS, and sending cadence. Troubleshooting & Optimisation • Analyse SMTP transcripts, PMTA logs, and ESP dashboards to diagnose delivery issues. • Implement ongoing IP/domain warm-up, throttling, and list-hygiene strategies. • Tune PMTA configs and routing rules for large-scale bulk sends. Security & Compliance • Enforce authentication standards (SPF, DKIM, DMARC, BIMI). • Ensure CAN-SPAM / CASL / GDPR compliance in all sends. • Coordinate periodic audits of sender reputation, DNS hygiene, and inbound security. Reporting & Continuous Improvement • Publish weekly deliverability scorecards for internal and client stakeholders. • Stay current on ISP policy changes, new authentication protocols, and industry benchmarks. • Recommend tooling or process changes to push inbox placement toward 99 %+. Microsoft 365 & Exchange Online • User / group / licence lifecycle. • Conditional Access, MFA, and Intune policies. • Shared mailboxes, resource calendars, transport rules. • Retention & e-Discovery configuration. DNS & Domain Management • Maintain DNS zones (A, CNAME, TXT, MX, SPF, DKIM, DMARC). • Coordinate new domain registrations & renewals. • Implement subdomains or aliases for marketing campaigns. Minimum Requirements 3+ years in email deliverability, MTA/ESP administration, or related infrastructure roles. Proven expertise with Microsoft365 , Office , SMTP, SPF, DKIM, DMARC, rDNS, BIMI and large-scale DNS management. Hands-on experience with SendGrid, Mailgun, Amazon SES or PowerMTA configuration and optimisation. Solid grasp of HTML/CSS for email and common rendering pitfalls. Comfortable analysing bounce logs, spam-trap hits, and feedback-loop data. Strong documentation habits and ability to translate complex deliverability issues for non-technical stakeholders. Experience integrating outreach tools (Apollo, Outreach, HubSpot) with custom domains and tracking links. Familiarity with Microsoft 365 or Google Workspace identity/email admin. Nice to Have Scripting ability (PowerShell, Python, or Bash) to automate warm-ups and reporting. Certifications: HubSpot Email Marketing, MTA EE, Mailgun or SendGrid Deliverability accreditation. Why Join Us? Own the Inbox: Your work directly impacts revenue for high-growth brands. Innovative Culture: Work alongside data scientists, growth marketers and AI engineers. Remote First: Flexible hours, distributed team, modern async workflows. Professional Growth: Annual learning stipend and paid certification support. Ready to keep apply? Apply on LinkedIn or send your resume to info @jupyteranalytica.com with the subject “Email Deliverability & Infrastructure Engineer – [Your Name]” Show more Show less
Posted 1 week ago
12.0 - 15.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Hi, We are having an opening for Senior Domain Lead-AD/IDAM & Email Lead/Architect at our Mumbai location Job Summary : We are seeking an accomplished and strategic Senior Domain Lead to oversee enterprise email and collaboration systems , Active Directory (AD) , Identity & Access Management (IDAM) , and their security and cloud integrations . The role focuses on end-to-end management and security governance across hybrid environments, ensuring scalable, secure, and compliant digital identity and collaboration infrastructure. Areas Of Responsibility : Key Responsibilities: 1. Infrastructure & Operations Management Manage daily operations for Microsoft 365 (Exchange Online, Teams, SharePoint), Active Directory (on-prem and Azure AD), and domain services. Ensure stability and performance of hybrid AD and collaboration systems through proactive monitoring and incident management. Maintain internal and public DNS, DHCP, certificates, and domain name configurations. 2. Identity & Access Management (IDAM) Own the implementation and operation of IDAM platforms supporting user lifecycle management, access provisioning, and deprovisioning. Design and manage SSO, MFA, conditional access , and privileged access controls (PAM) using tools like Azure AD, SailPoint, or Saviynt. Ensure proper RBAC models, access certifications, and policy enforcement across systems. 3. Email & AD Security Strengthen security posture of email systems by configuring and maintaining anti-phishing, DLP, spam filtering, and encryption tools (e.g., Microsoft Defender for Office 365, Mimecast, Proofpoint). Implement and maintain DMARC, DKIM, SPF , and secure mail flow policies. Lead AD security hardening , including Tiered Administration, Kerberos policies, ACL reviews, and delegation best practices. Enforce least privilege , admin account separation , and monitoring of high-privilege actions (via SIEM or native auditing tools). Key Responsibilities: 1. Infrastructure & Operations Management Manage daily operations for Microsoft 365 (Exchange Online, Teams, SharePoint), Active Directory (on-prem and Azure AD), and domain services. Ensure stability and performance of hybrid AD and collaboration systems through proactive monitoring and incident management. Maintain internal and public DNS, DHCP, certificates, and domain name configurations. 2. Identity & Access Management (IDAM) Own the implementation and operation of IDAM platforms supporting user lifecycle management, access provisioning, and deprovisioning. Design and manage SSO, MFA, conditional access , and privileged access controls (PAM) using tools like Azure AD, SailPoint, or Saviynt. Ensure proper RBAC models, access certifications, and policy enforcement across systems. 3. Email & AD Security Strengthen security posture of email systems by configuring and maintaining anti-phishing, DLP, spam filtering, and encryption tools (e.g., Microsoft Defender for Office 365, Mimecast, Proofpoint). Implement and maintain DMARC, DKIM, SPF , and secure mail flow policies. Lead AD security hardening , including Tiered Administration, Kerberos policies, ACL reviews, and delegation best practices. Enforce least privilege , admin account separation , and monitoring of high-privilege actions (via SIEM or native auditing tools). Partner with SOC and Security teams to respond to identity and email-related threats or incidents. 4. Cloud Integration & Identity Governance Administer and secure cloud identity solutions across Azure, Microsoft 365, and third-party SaaS platforms. Align hybrid AD and Azure AD with cloud security frameworks and Zero Trust principles. Manage B2B/B2C identities, OAuth/SAML integrations, and conditional access policies for external partners. 5. Projects & Transformation Lead initiatives such as: Email platform migration or consolidation (e.g., from on-prem to M365), Deployment of IDAM platforms, Secure collaboration tool rollouts, Cloud-first identity transformations. Define project scope, success metrics, resource plans, and stakeholder engagement strategy. 6. Compliance, Governance & Risk Management Define and maintain governance frameworks for collaboration, identity, and directory services. Ensure alignment with compliance standards (e.g., GDPR, ISO 27001, HIPAA, SOX). Conduct periodic access reviews, admin audits, and mailbox permissions checks. Own documentation, runbooks, and policy lifecycle management. 7. Vendor & License Management Manage third-party service providers and tools across email security, cloud identity, and collaboration suites. Oversee licensing, renewals, and performance reviews. Evaluate and onboard new solutions as per evolving enterprise needs. 8. Leadership & People Management Lead a team of email, AD, cloud, and IDAM specialists. Assign responsibilities, set goals, and promote cross-skilling and upskilling. Ensure availability through structured support models, escalation procedures, and documentation. Educational Qualification : Degree or appropriate professional qualification Specific Certification : Certification & Trainings on following technology domains: Microsoft Certified: Enterprise Administrator Expert Microsoft Certified: Identity and Access Administrator Associate Azure Administrator / Security Engineer Associate Certified Information Systems Security Professional (CISSP) optional but a plus ITIL Foundation / Intermediate Project Management Certification (PMP / Prince2) Experience : 12-15 Years of experience Skill (Functional & Behavioural): Technical Skills: Microsoft 365 administration: Exchange, Teams, SharePoint, Defender for O365 Hybrid AD and Azure AD, including AD Connect, GPOs, DNS, DHCP PowerShell scripting for automation and reporting Identity tools: SailPoint, Okta, Saviynt, Azure AD Premium Email security protocols: SPF, DKIM, DMARC Email filtering & security: Defender, Mimecast, Proofpoint AD security best practices and hardening (LAPS, tiering, auditing) Cloud identity and app integration (OAuth, SAML) Soft Skills: Strong leadership, communication, and cross-functional collaboration High attention to detail, especially around security and compliance Problem-solving under pressure and with complex systems Strategic thinking with a proactive mindset toward continuous improvement Pharma industry experience is an advantage. Show more Show less
Posted 1 week ago
2.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Overview We are seeking a motivated and results-driven Lead Generation Specialist to join our dynamic sales team at Threatcop. The Lead Generation Specialist will generate and nurture B2B leads through various outreach methods, including cold calling , cold emailing, and LinkedIn messaging. A key part of the role will involve leveraging advanced email marketing strategies, such as SPF, DKIM, DMARC, email warmup, and crafting B2B personas for targeted email sequences. Initially, the role will focus on hands-on lead generation, with the opportunity to transition into managing the lead generation team post 3-6 months based on performance. Key Responsibilities Lead Generation & Nurturing: Generate SQL (sales-qualified lead) , a lead that has a high probability of converting into a customer using outbound cold calls , emails, and LinkedIn messaging, specifically targeting cybersecurity products and services. Email Marketing Expertise: Implement SPF, DKIM, and DMARC for deliverability, conduct email warmup for sender reputation, develop B2B personas for targeted outreach, and create automated email sequences to nurture prospects. Cold Email Campaigns & LinkedIn: Design and execute targeted cold email campaigns, using LinkedIn for lead identification and engagement. Lead Qualification: Use the BANT (Budget-Authority-Need-Time) framework to qualify leads and schedule meetings or calls for the sales team. CRM Management: Track interactions and maintain accurate lead data in the CRM, ensuring all progress and metrics are recorded for reporting purposes. Target Achievement: Consistently meet or exceed monthly and quarterly lead-generation goals and appointment-setting targets. Market Research: Conduct in-depth research to identify high-growth industries and customer segments in cybersecurity and networking markets. Business Development & Pipeline Management: Develop a comprehensive business development strategy to build and maintain a strong sales pipeline. Industry Representation: Represent Threatcop at industry events, building relationships with key stakeholders and driving partnerships. Team Leadership (Post 3-6 months): Lead and manage the lead generation team post 3-6 months, driving their performance and ensuring KPIs are met. Qualifications Bachelor's or Master’s degree in Technology (B.Tech/BCA/M.Tech/MCA) or a related field 2+ years of experience in B2B lead generation Must be comfortable and skilled in conducting high-volume cold calls to potential prospects Hands-on experience with implementing SPF, DKIM, and DMARC for email deliverability, performing email warmups, and creating targeted B2B personas. Must possess full proficiency in both spoken and written English to communicate effectively with prospects and clients. Proficiency with CRM tools, email marketing platforms, and LinkedIn for lead generation and outreach. Benefits of working with us Working with us allows you to gain hands-on experience and training on various industry-leading tools for database management and prospecting. Tools such as ZOHO CRM, Lusha, Apollo.io, Notion, LinkedIn Sales Navigator, and more will be at your disposal, empowering you to enhance your skills and streamline your work. Benefits of both worlds - Enthusiasm & Learning Curve of a Start-Up, Deliveries & Performance of an Enterprise Service Provider. The sky's the limit when it comes to learning, growth & ideas. We do not follow the typical corporate hierarchy ladder. Medical insurance, gratuity, and provident fund. As part of our dedication to an inclusive and diverse workforce, Threatcop is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. Threatcop is a sister concern for Kratikal. Threatcop Inc. stands as a prominent name in the realm of cybersecurity, delivering robust solutions to over 200 Enterprise clients and 1000+ SMEs across diverse sectors such as E-commerce, Finance, BFSI, Healthcare, Manufacturing, and Telecom. Our foundation was laid with a mission to empower global enterprises with cutting-edge, technology-driven cybersecurity solutions to combat the ever-evolving landscape of cyber threats. Presently, Threatcop proudly boasts the recognition of being a recipient of the prestigious Cybersecurity Excellence Award, underscoring our commitment to excellence in safeguarding digital landscapes. Our suite of innovative products, including TSAT, TDMARC, and TPIR, alongside comprehensive VAPT services, have earned accolades for their efficacy and impact. With strategic partnerships forged with renowned entities across the globe, Threatcop continues to lead the charge in fortifying digital ecosystems. For a deeper understanding of our endeavors, please explore our official website: www.threatcop.com Show more Show less
Posted 1 week ago
2.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Overview We are seeking a motivated and results-driven Lead Generation Specialist to join our dynamic sales team at Threatcop. The Lead Generation Specialist will generate and nurture B2B leads through various outreach methods, including cold calling , cold emailing, and LinkedIn messaging. A key part of the role will involve leveraging advanced email marketing strategies, such as SPF, DKIM, DMARC, email warmup, and crafting B2B personas for targeted email sequences. Initially, the role will focus on hands-on lead generation, with the opportunity to transition into managing the lead generation team post 3-6 months based on performance. Key Responsibilities: (PST Zone) Lead Generation & Nurturing: Generate SQL (sales-qualified lead), a lead that has a high probability of converting into a customer using outbound cold calls , emails, and LinkedIn messaging, specifically targeting cybersecurity products and services. Email Marketing Expertise: Implement SPF, DKIM, and DMARC for deliverability, conduct email warmup for sender reputation, develop B2B personas for targeted outreach, and create automated email sequences to nurture prospects. Cold Email Campaigns & LinkedIn: Design and execute targeted cold email campaigns, using LinkedIn for lead identification and engagement. Lead Qualification: Use the BANT (Budget-Authority-Need-Time) framework to qualify leads and schedule meetings or calls for the sales team. CRM Management: Track interactions and maintain accurate lead data in the CRM, ensuring all progress and metrics are recorded for reporting purposes. Target Achievement: Consistently meet or exceed monthly and quarterly lead-generation goals and appointment-setting targets. Market Research: Conduct in-depth research to identify high-growth industries and customer segments in cybersecurity and networking markets. Business Development & Pipeline Management: Develop a comprehensive business development strategy to build and maintain a strong sales pipeline. I ndustry Representation: Represent Threatcop at industry events, building relationships with key stakeholders and driving partnerships. Team Leadership (Post 3-6 months): Lead and manage the lead generation team post 3-6 months, driving their performance and ensuring KPIs are met. Qualifications Bachelor's or Master’s degree in Technology (B.Tech/BCA/M.Tech/MCA) or a related field 2+ years of experience in B2B lead generation Must be comfortable and skilled in conducting high-volume cold calls to potential prospects Hands-on experience with implementing SPF, DKIM, and DMARC for email deliverability, performing email warmups, and creating targeted B2B personas. Must possess full proficiency in both spoken and written English to communicate effectively with prospects and clients. Proficiency with CRM tools, email marketing platforms, and LinkedIn for lead generation and outreach. Why You'll Enjoy Working at Threatcop: Working with us allows you to gain hands-on experience and training on various industry-leading tools for database management and prospecting. Tools such as ZOHO CRM, Lusha, Apollo.io, Notion, LinkedIn Sales Navigator, and more will be at your disposal, empowering you to enhance your skills and streamline your work. Get the fast learning and exciting environment of a startup, combined with the stable work and strong performance of a bigger company. There's lots of room to learn, grow, and share your ideas. We also provide good benefits like health insurance, a gratuity payment, and Employees' Provident Fund (a savings plan for your future). We are an equal opportunity employer, where everyone has a fair chance. About Us: Threatcop Inc. is a leading People Security Management(PSM) company and a sister concern of Kratikal. Threatcop helps organizations reduce the impacts of cyber threats by strengthening the cybersecurity posture of employees. With a focus on reducing social engineering and email-based attacks, we transform employees from the weakest link to the strongest line of defense. Serving over 250+ large enterprises and 600+ SMEs across 30+ countries , Threatcop assists clients in sectors such as E-commerce, Finance, BFSI, Healthcare, Manufacturing, and Telecom with clients like Axis Bank, Gail India, ONGC, MaxLife Insurance, Daman Insurance, UNICOIL, NPCI, Tata Consumer Products and many others. We are a USA-based company , headquartered in Noida with offices in Mumbai, Pune, Bangalore, Chennai, Dubai, and Riyadh. We use the A-A-P-E (Assess, Aware, Protect, Empower) framework to deliver effective products such as TSAT, TLMS, TDMARC and TPIR to tackle evolving cyberthreats. By focusing on preventing human error, our People Security Management (PSM) approach empowers organizations to foster a culture of cybersecurity awareness to tackle modern cyber threats. For more details, visit us at: www.threatcop.com Show more Show less
Posted 1 week ago
8.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Description The Information Security program protects Burns & McDonnell data, systems, and employees from evolving cyber threats with focus on continually reducing cybersecurity risk for the company. The Senior Information Security Analyst functions as a subject matter expert in evaluating the overall security posture. They will assess and identify vulnerabilities, analyze risks, and recommend solutions to mitigate these risks. Responsibilities Risk Assessment: Conduct regular assessments of the organization's cybersecurity measures to identify vulnerabilities and risks. Monitoring and Analysis: Use various tools to monitor networks and systems for security breaches or intrusions. Analyze security breaches to understand their root causes. Incident Response: Play a key role in responding to security incidents and breaches, including assisting with investigations and remediation efforts. Reporting: Prepare detailed reports on security issues, such as breach incidents, current risk status, and improvement recommendations. Policy Development Support: Assist in developing and updating the organization's security policies and procedures based on the findings and evolving threat landscape. Training: Perform security awareness training program related to phishing campaigns. All other duties as assigned. Qualifications Bachelor's degree in Information Security, Computer Science, Computer Engineering, Information Technology, or related field. Minimum 8 years of experience in Information Security. Information Security certification (CISSP, GSEC, Security ) Demonstrated expert knowledge with two or more Information Security technologies such as EDR, IPS, SIEM, SOAR, CASB, CAASM, IAM, PAM, NAC, MFA, and DLP Broad understanding of network and security protocols such as, DNS, SPF/DKIM/DMARC, SSL/TLS, TCP/UDP, IPSec. Experience with CIS Critical Security Controls, OWASP Top 10, and MITRE ATT&CK framework. Demonstrated knowledge and experience of securing cloud environments such as Azure, AWS, and GCP. Broad experience and familiarity with Information Technology such as routers, load balancers, web application gateways, PKI, and Active Directory. Demonstrated knowledge of compliance frameworks (ISO 27001, SOC 2, NIST, FedRAMP, etc.). Demonstrated ability to evaluate cybersecurity risk and propose risk mitigations to technical and non-technical audiences. Highly effective oral and written communication skills with ability to convey security concepts and risks to non-technical personnel. Job Engineering Primary Location India-Maharashtra-Mumbai Schedule: Full-time Travel: No Req ID: 251102 Job Hire Type Experienced Not Applicable #BMI N/A Show more Show less
Posted 1 week ago
3.0 years
0 Lacs
India
Remote
About Us We are a growing digital solutions provider supporting e-commerce, service-based businesses, and marketing teams across platforms. We operate in a fast-paced, multi-platform environment and are looking for a highly capable technical professional to strengthen our operations and lead day-to-day IT development and support functions. Role Summary We are hiring a Full-Time Technical Developer & IT Operations Lead with strong hands-on experience in WordPress, PrestaShop, Shopify, and GoHighLevel CRM. The ideal candidate is technically proficient, solutions-oriented, and confident managing team-wide challenges involving email infrastructure, marketing automations, Microsoft 365 administration, and live event support. This is a key technical role responsible for ensuring all our digital tools, websites, systems, and virtual events run smoothly and securely. Key Responsibilities Manage, maintain, and develop custom solutions on WordPress , PrestaShop , and Shopify platforms Build and troubleshoot GoHighLevel CRM workflows, triggers, and integrations Set up, configure, and resolve issues related to Microsoft Office 365 , including user management, email deliverability, and security protocols Provide technical support for live webinars, virtual town halls, and internal/external Zoom or Google Meet sessions , including screen-sharing, recordings, and troubleshooting during events Attend weekly team calls and be available for on-demand technical calls or troubleshooting sessions as requested Lead development sprints, provide technical support to team members, and resolve system-wide or client-specific IT issues Create and maintain process documentation and knowledge bases for internal systems and external client configurations Monitor system uptime, backups, SSL certificates, and server performance across platforms Collaborate with marketing and operations teams to implement and refine automations Act as the go-to person for IT escalations including DNS, email forwarding, cloud storage, and SaaS integrations Requirements 3+ years of experience in IT development and operations Advanced knowledge of WordPress , Shopify , and PrestaShop Strong experience with GoHighLevel CRM , including funnel building and automation logic Familiarity with cPanel , Cloudflare , and domain/email management Hands-on knowledge of Microsoft 365 administration and troubleshooting Experience supporting virtual events, webinars, and real-time screen-sharing tools (e.g., Zoom, Google Meet, Teams) Availability to attend scheduled weekly calls and respond to ad hoc requests for technical calls or urgent support Excellent problem-solving and debugging skills Strong communication skills and ability to support non-technical teams Preferred Qualifications Experience with Zapier, Make (Integromat), or similar automation tools Knowledge of HTML, CSS, JavaScript, and PHP Familiarity with DNS, SMTP configuration, SPF/DKIM/DMARC Prior experience in a digital agency or managing multiple brands/websites What We Offer Competitive salary based on experience Flexible remote work environment Opportunity to lead IT operations across diverse brands and platforms A collaborative, agile team culture Room to grow into a CTO or senior infrastructure role Show more Show less
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Our technology services client is seeking multiple M365 Compliance & Security Analyst to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role: Role: M365 Compliance & Security Analyst Mandatory Skills : Exchange online, Mail Flow, Mailbox, Email Authentication, Azure Security Experience : 3-5 Years Location : Hyderabad Notice Period : Immediate to 15 Days Job Description : Experience of Exchange Online Mailflow Knowledge of Exchange Online Protection Knowledge of Microsoft Defender for Office 365. Basic Knowledge for Compliance features like Auditing, Sensitivity Labels, Data Loss Prevention. Knowledge of Mailbox Archiving and Retention policies and holds. Basic Knowledge of Email authentication policies. (SPF, DKIM, DMARC) Basic Knowledge of Content search/eDiscovery search Responsibilities: Provide quick and accurate solutions to the customers’ problems. Meet all follow up commitments made with customers. Aligning with Customer’s business time, represent Microsoft and communicate with customers via telephone, remote assistance, written correspondence, electronic service in a timely manner according to the service level agreement. Analyze problems and develop solutions to meet customer needs; may involve writing custom code Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions Write technical articles and sample programs for Microsoft's knowledge base Manage the healthy progress of service requests. Ensure escalating to senior and escalation resources at the right time with the right information Collaborate on cross-team and cross-product technical issues by working with resources from other groups and product team as needed to resolve customer issues Effectively manage relationships with customers and other stakeholders while ensuring high customer satisfaction of the overall service experience Fluent in English (written and oral) is mandatory Should be comfortable working in shifts If you are interested, share the updated resume to shivani.g@s3staff.com Show more Show less
Posted 1 week ago
7.5 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Exchange Server Good to have skills : Microsoft 365 Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : College B Tech degree preferred Job Summary As a Messaging, Collaboration, and Productivity Technology Strategy & Roadmap Architect, you will define technology transformation strategies and capabilities, design roadmaps to achieve the target state, and cover all relevant aspects such as infrastructure, platform, application, data, and process. Roles & Responsibilities Lead the design and implementation of technology solutions using Microsoft O365, Microsoft Security & Compliance and Microsoft Application Architecture. Define technology transformation strategies and capabilities, including north star and target blueprints. Design roadmaps to achieve the target state, covering all relevant aspects such as infrastructure, platform, application, data, and process. Collaborate with cross-functional teams to ensure successful implementation of technology solutions. Stay updated with the latest advancements in technology and integrate innovative approaches for sustained competitive advantage. Professional & Technical Skills Must-Have Skills Microsoft O365 (Exchange Online, Power BI Administration, Microsoft Groups, Dynamics Administration) SMTP Relay & Application Email, Internet Email, Email Authentication ( DKIM, SPF, DMARC) Proofpoint Email Protection , Proofpoint Targeted Attack Protection (TAP), Proofpoint Threat Response Proofpoint Data Loss Prevention (DLP), Proofpoint Secure Email Relay (SER) Microsoft Security & Compliance (Microsoft defender for Office(ATP), Threat Intelligence, Cloud App Security, Information Protection, Encryption ,Data loss prevention, Compliance Manager, Insider Risk Management) Microsoft Application Integration (should understand process of connecting and integrating various Microsoft applications, services, and systems to enable seamless communication, data exchange, and workflow automation, API Permission Management , Centralized Application Deployment ) Good-to-Have Skills Experience with other Microsoft technologies such as Entra, OneDrive, SharePoint, Power platform etc. Strong understanding of technology transformation strategies and capabilities Experience in designing roadmaps to achieve the target state Solid grasp of infrastructure, platform, application, data, and process aspects Excellent collaboration and communication skills Additional Information Minimum 6 to 12 years of experience in Microsoft 365 Strong educational background in technology, computer science, or a related field Proven track record of delivering impactful technology solutions College B Tech degree preferred Show more Show less
Posted 1 week ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Role Overview: Were looking for a Email Security Researcher to join our Email Security Research Team. In this role, you will focus on identifying and mitigating advanced email-borne threatsspam, Business Email Compromise (BEC), vishing, and targeted impersonation campaigns. Youll leverage open-source and commercial tools, develop detection rules, and collaborate with global SOC teams to continuously improve our email threat-detection capabilities. Key Responsibilities Threat Analysis & Hunting: Review large volumes of email traffic to identify malicious patterns, emerging spam campaigns, BEC tactics, vishing attempts, and impersonation fraud. Perform root-cause analysis on incidents and produce actionable intelligence. Rule Development & Tuning: Author and maintain detection signatures in Snort, YARA, ClamAV, and SpamAssassin. Optimize rule performance to minimize false positives/negatives. Automation & Tooling: Develop Python scripts and serverless functions (AWS Lambda or GCP Cloud Functions) to automate email parsing, feature extraction, and alerting. Integrate detection engines into SIEM and SOAR platforms. Collaboration & Reporting: Work closely with SOC analysts, incident responders, and product teams to triage alerts, refine workflows, and deploy new detection logic. Communicate findings and recommendations through clear technical reports and dashboards. Continuous Improvement: Stay current on attacker tactics (TTPs), new phishing/vishing toolkits, and protocol-level evasion techniques (e.g., sender forging, DMARC bypass). Contribute to threat-intel feeds and internal knowledge bases. Basic Qualifications Experience: 5-8 years total with 35 years in email security research or detection engineering, with a focus on spam, BEC, vishing, and impersonation. Tools & Technologies: Rule engines: Snort, YARA, ClamAV, SpamAssassin Scripting: Python (experience with email librariesimaplib, email, etc.) Cloud platforms: AWS or GCP (Lambda/Functions, serverless compute, storage) Email Protocols & Forensics: Proficient with SMTP, MIME, DKIM, DMARC, SPF, and email header analysis. Analytical Skills: Strong capability to sift through raw logs and MIME bodies to uncover malicious indicators. Communication: Clear written and verbal skills to document findings for technical and non-technical audiences. Preferred Qualifications Machine Learning & Analytics: Hands-on experience applying ML or statistical methods to email threat detection (e.g., feature engineering, anomaly detection, clustering). Global SOC Environment: Prior work in a 247 Security Operations Center supporting multi-region email volumes. Threat Intelligence Integration: Familiarity with integrating open-source or commercial intel feeds into detection pipelines. Scripting & Infrastructure as Code: Experience with Terraform, CloudFormation, or similar for automated deployment of detection infrastructure.
Posted 1 week ago
10.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Our Company: We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. Role: Exchange/O365 Administrator Location: Noida (Hybrid) The role Administer and manage Exchange Online services including mail flow, mailbox policies, hybrid configurations, and compliance features. Perform mailbox provisioning, distribution group management, and user support across Exchange Online. Monitor service health, performance, and availability using Microsoft Admin Center and PowerShell. Maintain and optimize mail routing, transport rules, connectors, and spam filtering (EOP & Microsoft Defender for Office 365). Implement and enforce security measures such as DKIM, DMARC, SPF, and encryption protocols. Support and maintain Exchange Hybrid configurations with on-premises Exchange (if applicable). Perform data retention configuration, archiving, legal holds, and compliance reporting in coordination with the compliance team. Troubleshoot mail delivery issues, mailbox performance, and access problems across devices. Collaborate with security and compliance teams to ensure adherence to policies and regulatory requirements. Provide documentation, reporting, and end-user guidance as needed. What you’ll bring: Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). 6–10 years of experience managing Exchange Online or Exchange Hybrid environments. Strong experience with Microsoft 365 Admin Center and Exchange Online Admin Center. Proficiency in PowerShell scripting for mailbox administration, reporting, and automation. Familiarity with Microsoft Defender for Office 365, EOP, MFA, Conditional Access, and Azure AD. Experience in managing compliance features like retention policies, eDiscovery, and auditing. Knowledge of email routing protocols (SMTP, DNS, TLS), and security configurations (SPF, DKIM, DMARC). Strong problem-solving and troubleshooting skills with a focus on end-user satisfaction. Preferred Certifications (nice to have): Microsoft Certified: Messaging Administrator Associate Microsoft Certified: Microsoft 365 Fundamentals (MS-900) Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) About us: We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less
Posted 1 week ago
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