190 Dmaic Jobs - Page 7

About The Role Associate Process Manager Roles and responsibilities: Create effective Powerpoint presentations Be able to lead / present in client discussions on Projects Drive process excellence across assigned projects Lead and mentor projects from ideation to implementation, leveraging solutions ranging from Excel to machine learning. Champion continuous improvement through Kaizen events. Communicate effectively with senior stakeholders, providing regular project updates. Conduct process audits and implement risk management strategies. Technical and Functional Skills: Bachelor’s Degree with 3+ years of experience in understanding & implementation of LEAN Six Sigma methodologies like DMAIC, DMADV (Six sigma green belt certified) Excellent Communication & Presentation Skills (written & verbal) Excellent with creating Powerpoint presentations Understanding of risk management and quality tools (FMEA, Fishbone, 7 QC Tools, MP tools) Strong interpersonal skills and a collaborative mindset Proficiency in Microsoft Excel About the Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

DESCRIPTION Key Responsibilities: Fixture PM Compliance Execution as per schedule Setting Fixture runout PM and Process Check sheet Monitoring / Revising based on history / Lesson learned from failure Maintaining all machines Process parameter back ups Attending Daily ME related breakdown& Communication to team Identify the Critical spares Provide support in the installation and commissioning activities May be responsible for the Re layout & VPI /VPCR Ensure safe working and maintaining the safe work environment Following MOC / MCR / TCR for all and any process change Working towards RFT improvements & reduction rejection, retry Project support for M/C Inspection , Installation Support, Closer of open points Good Knowledge on PFD, PFMEA,SWI, Control plan & Process parameter and updating With CFT inputs Day to day line support to resolve the Tool issue , process issue ,rejection ,RFT ,OEE, Process capability , fixture maintenance Preparing RCA / WHY -WHY Analysis / FTA 7 Step Problem solving 6S- DMAIC Handling IATF Internal and external audits carryout Cycle time study Carryout Process validation Handling HSEMS Audit and machine guarding support on set up changer over Capacity and utilization calculations Preparing MRM monthly pack RESPONSIBILITIES Competencies: Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Decision quality - Making good and timely decisions that keep the organization moving forward. Demonstrates self-awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Drives results - Consistently achieving results, even under tough circumstances. Ensures accountability - Holding self and others accountable to meet commitments. Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace. Controls Safety - Recognizes controls related hazards in a manufacturing environment (Electrical, Hydraulic, Pneumatic) to incorporate safe practices and procedures as part of the daily work plan to reduce injuries and create a safe machine environment. Manufacturing Knowledge - Demonstrates the knowledge of manufacturing by correctly implementing changes in current processes, equipment, and applications to meet the function's needs and contribute towards continuous improvement. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications: Diploma in Mechanical Engineering Experience: Minimum 7 to 9 years of experience QUALIFICATIONS Required Skills Proficiency in Machining mechanical maintenance is added advantage. Hands on experience in Pneumatic & Hydraulic system Trouble shooting and maintaining Knowledge of Basic mechanical setting, alignments, R&R , MSA Short term & Long term capability calculations (Minitab) Laser Welding knowledge Good communication skills to interact with suppliers & engineering team Good communication & presentation skill. Good analytical skill for any technical issues Computer proficiency (Word, PowerPoint, Excel). Multitasking along with follow-up with vendors to get the work done on priority. Capable to ready the prints and drawings & Making markup drawings Think different - Kaizen / 6s / continues improvements Handling of Cobots & Robot teaching , Welding process Fixture Runout setting Working on Tooling down time & process related improvements Job Manufacturing Organization Cummins Inc. Role Category On-site Job Type Shop ReqID 2413319 Relocation Package Yes

Responsibilities - Asset Maintenance & Reliability: Develop and implement preventive and predictive maintenance plans for packaging equipment. Monitor asset performance to identify areas for improvement and minimize downtime. Manage root cause analysis for equipment failures and ensure corrective actions are executed.Team Leadership & Collaboration: Lead multilocation team of packaging and maintenance managers/AM. Collaborate with production, quality, and engineering teams to address equipment-related issues and enhance productivity. Ensure effective communication between departments to support continuous improvement initiatives.Performance Monitoring & Reporting: Analyze key performance indicators (KPIs) for packaging equipment, such as uptime, efficiency, and cost-effectiveness. Prepare and present regular reports on asset performance and maintenance activities.Safety, Compliance & Quality: Ensure all packaging equipment complies with health, safety, and environmental regulations. Enforce adherence to quality standards for packaging processes to prevent product defects. Conduct risk assessments and implement safety measures to protect personnel and equipment.Budget & Cost Management: Develop and manage the maintenance budget for packaging assets. Optimize costs by sourcing spare parts, managing inventories, and reducing waste.Continuous Improvement & Innovation: Drive initiatives to improve the reliability and efficiency of packaging assets. Stay updated with industry trends and technologies to enhance operational capabilities. Ensuring Carlsberg Safety standards are met for all employees like LOTO, permit to work, Machine guarding etc. Ensuring adherence to Carlsberg Operating Manual (COM)/ IMS procedures Qualifications - Full time B.E./B.Tech Mechanical engineering and PGDBM from a reputed institute with 15+ years industrial experience. Strong Experience in Beer Packaging Asset care and/or working experience with KHS/Krones will be an added advantage. Required Skills Strong technical knowledge of Beer packaging machinery (Glass, CAN and KEG) and expertise in critical Troubleshooting.Proficiency in maintenance planning tools, Consequence driven maintenance, CIL, MTTR & MTBF.Drive Predictive and proactive maintenance using tools like vibration analysis, ultrasonic, thermography/thermal imaging.Exposure to SAP PM module and hands on in Work order planning, closure, BD tracking in ERPLeadership and people management skills and have mindset on skill development of team.Exposure to Zero based Budgeting, Capex plan and TCO.Experience in GF/BF Packaging line is added advantage.Proven Analytical and problem-solving abilities with strong exposure to Basic QC tools, DMAIC, PDCA etc Daily/weekly/monthly report and integrity of data.Periodic review with brewery and tracking of action log.Knowledge of lean manufacturing, Six Sigma, or similar methodologies is a plus.Automation and digitization/ MES exposure of packaging line Preferred Skills Experience in Beer Packaging Asset care and/or working experience with KHS/Krones will be an added advantage.

- 2+ years of program or project management experience Job Summary We're seeking a results-driven, customer-obsessed leader to join our Operations team. In this role, you'll own and drive operational excellence across our 3P seller fulfillment centers, ensuring they maintain Amazon's high standards of performance and customer experience. Basic Responsibilities Own end-to-end 3P FC operations, including performance metrics, process improvements, and change management Drive operational excellence through data-driven decision making and continuous improvement initiatives Build and maintain strong partnerships with 3P sellers, internal stakeholders, and cross-functional teams Develop and track key performance indicators to ensure alignment with Amazon FC standards Lead problem-solving initiatives using root cause analysis and Lean methodologies Basic Qualifications Bachelor's degree or equivalent experience 2+ years of program or project management experience Experience with data analysis and performance metrics Strong analytical and problem-solving skills Preferred Qualifications Experience in e-commerce, logistics, or supply chain operations Knowledge of Lean principles and DMAIC methodology Proficiency in SQL, Excel, and data visualization tools Experience in process improvement and change management Strong verbal and written communication skills A Day in the Life Partner with 3P seller teams to optimize FC operations Monitor and analyze operational metrics to identify improvement opportunities Develop and implement standard operating procedures Lead daily operations meetings and stakeholder communications Drive continuous improvement projects and track their impact About the Team We are a fast-paced, dynamic team focused on scaling our 3P operations while maintaining Amazon's high bar for operational excellence. We work backwards from customer needs and use data to drive decisions. Location Seller FC - Hyderabad, HYD, IND Amazon is an Equal Opportunity Employer. We are committed to creating an inclusive work environment and welcome candidates from diverse backgrounds. A day in the life 1.Work very closely with Seller partner teams in their FC. 2.Look at Ops metrics regularly and flag breaches and abnormalities. 3.Work with stakeholders in creating relevant dashboards/reporting and alarms to ensure smooth FC operations 4. Ensure the team is taking stretched goals and set up mechanisms to meet the targets About the team Pharmacy is one of the fastest growing businesses within A.in. We are a small,highly motivated and fun team to work for. Knowledge of Lean principles and DMAIC methodology Experience in MS Access and SQL Experience in requirement gathering and ability to write clear and detailed requirement document Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 2+ years of program or project management experience - Bachelor's degree or equivalent The Australian Fulfilment by Amazon (FBA) team is seeking a highly motivated, data-driven Program Manager to drive improvements for Seller Experience. A successful Program Manager must have strong analytical abilities, relationship building and communication skills, an ability to work under tight deadlines, a track record of delivering results and be an independent self-starter. This role will be instrumental in improving operational efficiency, reducing costs, and enhancing seller satisfaction across the FBA network. The role is located in Bengaluru, India (together with other teammates that support the Australia marketplace) and reports into the head of FBA Seller Experience in Australia. Strong SQL skills at a Business Analyst level are a prerequisite for the role. Key job responsibilities • Drive end-to-end program management of FBA Seller Experience • Partner with cross-functional teams including Seller Support, Operations, Tech, Product, and Account Management to drive process improvements • Audit and hold other internal teams accountable through metrics, meetings, processes (e.g. SOPs or automation) and effectively communicate with key stakeholders. • Analyze large datasets to identify trends, bottlenecks, and opportunities for process improvement • Develop and track key metrics for Seller Experience • Create and maintain dashboards for real-time monitoring of operational metrics • Provide regular reporting and insights to leadership team in Australia • Join meetings with AU stakeholders that could start as early as 5:30am IST Knowledge of Lean principles and DMAIC methodology Experience in MS Access and SQL Experience in requirement gathering and ability to write clear and detailed requirement document Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company Overview: Chargeback Gurus helps businesses protect and recover revenue by providing innovative chargeback management solutions, AI analytics, and insights powered by our proprietary FPRONE platform. By understanding our clients’ needs and fully aligning with their goals, we help clients reduce chargebacks and increase recovery rates to maximize revenue. Our technology solutions use powerful AI insights, data science and advanced analytics —combined with deep industry expertise—to deliver hundreds of millions of dollars in recovered revenue to our clients. For more information, visit www.chargebackgurus.com. Role Brief: We are seeking a results-driven and forward-thinking Associate Director – Business Process Improvement (BPI) to lead transformation initiatives focused on process reengineering, automation, and operational excellence. This role demands a dynamic individual with strong problem-solving skills, analytical rigor, and the ability to drive process improvement initiatives across diverse teams. The ideal candidate will have a track record in business process improvement, operational strategy, project execution, solution design, and product/process alignment. The role requires someone who can think independently, identify improvement opportunities, and translate complex challenges into scalable, data-backed solutions. Key Responsibilities:1. Process Reengineering & ExcellenceLead and deliver large-scale process transformation initiatives using Lean Six Sigma, DMAIC, and Kaizen methodologies.Perform detailed as-is/to-be process mapping using BPM tools to model, simulate, and optimize process flows.Conduct time-motion studies, activity-based costing (ABC), FMEA (Failure Mode and Effects Analysis), value stream mapping, and root cause analysis (RCA) to identify inefficiencies.Develop business cases for change initiatives, including cost-benefit analysis, effort estimates, and implementation roadmaps.Design standard operating procedures (SOPs), RACI matrices, and governance models to ensure accountability and consistency across teams.Drive initiatives to reduce Average Handling Time (AHT), improve process accuracy, and optimize resource utilization.Standardize and document processes across global teams with a focus on compliance, scalability, and automation.Promote a culture of continuous improvement and operational excellence through regular audits, benchmarking, and feedback loops.2. Automation & Efficiency EnablementIdentify automation opportunities across workflows using different tools, low-code platforms (e.g., Power Automate, Appian), and custom APIs.Understand and work with product, engineering, and IT teams on automation architecture and integration strategies.Oversee the development of BRDs and FRDs, ensuring alignment with automation best practices and operational needs.Deploy automation solutions with robust exception handling, real-time monitoring, and audit trail maintenance.Track and report on automation KPIs, including cycle time reduction, cost savings, efficiency gains, and error rate improvements.Explore and recommend intelligent automation opportunities leveraging AI/ML, OCR, NLP, and predictive analytics.3. Program & Project LeadershipManage complex, cross-functional projects end-to-end, from ideation through implementation.Define scope, develop project plans, allocate resources, mitigate risks, and track success against KPIs.Drive high-quality, on-time, and within-budget project delivery.Own transition frameworks for new client onboarding and project offboarding.4. Data Analytics & InsightsPerform advanced analysis on operational metrics, win rates, bottlenecks, and cost structures.Design and manage real-time reporting dashboards (Power BI) to support leadership decision-making.Translate analytical insights into actionable strategies that drive process enhancements and efficiency gains.5. Research & Industry IntelligenceConduct competitive benchmarking, market trend analysis, and best practices research.Participate in industry forums, webinars, and advisory groups to stay current on emerging practices and technologies.Provide thought leadership and strategic recommendations based on research insights.6. Stakeholder & Change ManagementAct as a strategic advisor and partner to leadership, presenting data-driven recommendations.Lead change management efforts including stakeholder engagement, training initiatives, and communications.Visualize and articulate complex ideas and process designs effectively to diverse audiences.7. Compliance, Risk & Audit SupportEnsure all BPI initiatives align with regulatory frameworks (GDPR, SOC, PCI) and organizational policies.Identify and proactively mitigate operational risks through control validation and process safeguards.8. Performance Reporting & MIS OversightWork with MIS and analytics teams to deliver accurate, insightful, and action-oriented reporting.Develop operational KPIs, dashboards, and trackers that measure and drive performance improvements.Ensure consistent P&V (Performance & Vulnerability) reporting for critical client engagements.Required QualificationsBachelor’s degree in Business, Operations, Engineering, Computer Science, or Analytics (MBA preferred).15–18 years of experience in process improvement, operational strategy, or analytics roles.Six Sigma (Black Belt), PMP, Agile, or RPA certifications preferred.Expertise in process modeling, automation enablement, and efficiency improvement.Proficient with Jira, Confluence, Power BI, Tableau, UiPath, and related platforms.Advanced problem-solving skills with the ability to independently lead initiatives with minimal supervision.Excellent analytical, documentation, and communication skills.Preferred AttributesExperience in fast-paced fintech, SaaS, or B2B product-led organizations.Proven experience in building scalable processes that drive operational excellence.Strong leadership presence with the ability to influence cross-functional and executive stakeholders.Familiarity with product lifecycle, agile delivery best practices Strong leadership presence with ability to influence across organizational levels.Familiarity with agile delivery, continuous improvement programs, and digital transformation initiatives.Ability to lead multiple large-scale initiatives with limited supervisionThis is a high-impact leadership role offering significant influence on enterprise operations. If you're passionate about building systems that scale, driving transformation through data and design, and elevating operational standards, this opportunity is for you.

- 2+ years of program or project management experience Job Summary We're seeking a results-driven, customer-obsessed leader to join our Operations team. In this role, you'll own and drive operational excellence across our 3P seller fulfillment centers, ensuring they maintain Amazon's high standards of performance and customer experience. Basic Responsibilities Own end-to-end 3P FC operations, including performance metrics, process improvements, and change management Drive operational excellence through data-driven decision making and continuous improvement initiatives Build and maintain strong partnerships with 3P sellers, internal stakeholders, and cross-functional teams Develop and track key performance indicators to ensure alignment with Amazon FC standards Lead problem-solving initiatives using root cause analysis and Lean methodologies Basic Qualifications Bachelor's degree or equivalent experience 2+ years of program or project management experience Experience with data analysis and performance metrics Strong analytical and problem-solving skills Preferred Qualifications Experience in e-commerce, logistics, or supply chain operations Knowledge of Lean principles and DMAIC methodology Proficiency in SQL, Excel, and data visualization tools Experience in process improvement and change management Strong verbal and written communication skills A Day in the Life Partner with 3P seller teams to optimize FC operations Monitor and analyze operational metrics to identify improvement opportunities Develop and implement standard operating procedures Lead daily operations meetings and stakeholder communications Drive continuous improvement projects and track their impact About the Team We are a fast-paced, dynamic team focused on scaling our 3P operations while maintaining Amazon's high bar for operational excellence. We work backwards from customer needs and use data to drive decisions. Location Seller FC -Kolkata, MH, IND Amazon is an Equal Opportunity Employer. We are committed to creating an inclusive work environment and welcome candidates from diverse backgrounds. A day in the life 1.Work very closely with Seller partner teams in their FC. 2.Look at Ops metrics regularly and flag breaches and abnormalities. 3.Work with stakeholders in creating relevant dashboards/reporting and alarms to ensure smooth FC operations 4. Ensure the team is taking stretched goals and set up mechanisms to meet the targets About the team Pharmacy is one of the fastest growing businesses within A.in. We are a small,highly motivated and fun team to work for. Knowledge of Lean principles and DMAIC methodology Experience in MS Access and SQL Experience in requirement gathering and ability to write clear and detailed requirement document Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Description Amazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Amazon offers everything from books and electronics to tennis rackets and diamond jewelry. We operate sites in Canada, China, France, Germany, Italy, Japan, Spain and United Kingdom and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet. Amazon’s Last Mile Analytics & Quality team is looking for an enthusiastic, customer obsessed Program Manager to manage projects, implement and improve metrics, work in collaboration with Amazon’s technology, product, business and operations teams to create solutions for our internal and external customers. To be successful in this role, you need a passion for making data driven decisions which will have direct impact on the customer experience. Some keys to your success are the ability to be an effective communicator to various audiences. The ability to remain flexible and adept to learning new tools and systems is instrumental your role on the team. Our environment is deadline driven, fast paced and requires you to be detail-oriented and comfortable interacting or working with multiple teams (business and technical). The ideal candidate has a background of running large, cross-functional projects. The candidate is as comfortable working on high-level strategy and design, as they are rolling-up their sleeves and working on implementation. They have demonstrated the ability to build customized logistics solutions, drive process improvement, standardize procedures and eliminate the root cause of defects within current systems. This job will require strong communication skills while having the ability to work independently in a high pressure, and often ambiguous, work environment. Passion and drive for customer service is a must. The candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done. Key job responsibilities Program manage the solution for last mile related problems from identification, scoping and sizing to creating long term solutions in partnership with tech, product, business and operations Define success criteria for programs and audits processes and create/ drive right metrics to track and influence program health Collaborate with multiple teams as a subject matter expert in last mile delivery domain and develop solutions that utilize the highest standards of analytical rigor, data integrity and solves problem for the long term Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations Analyze and solve business problems at their root Basic Qualifications 2+ years of program or project management experience Preferred Qualifications Knowledge of Lean principles and DMAIC methodology Experience in MS Access and SQL Experience in requirement gathering and ability to write clear and detailed requirement document Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ - H84 Job ID: A2977354

Description Amazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Amazon offers everything from books and electronics to tennis rackets and diamond jewelry. We operate sites in Canada, China, France, Germany, Italy, Japan, Spain and United Kingdom and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet. Amazon’s Last Mile Analytics & Quality team is looking for an enthusiastic, customer obsessed Program Manager to manage projects, implement and improve metrics, work in collaboration with Amazon’s technology, product, business and operations teams to create solutions for our internal and external customers. To be successful in this role, you need a passion for making data driven decisions which will have direct impact on the customer experience. Some keys to your success are the ability to be an effective communicator to various audiences. The ability to remain flexible and adept to learning new tools and systems is instrumental your role on the team. Our environment is deadline driven, fast paced and requires you to be detail-oriented and comfortable interacting or working with multiple teams (business and technical). The ideal candidate has a background of running large, cross-functional projects. The candidate is as comfortable working on high-level strategy and design, as they are rolling-up their sleeves and working on implementation. They have demonstrated the ability to build customized logistics solutions, drive process improvement, standardize procedures and eliminate the root cause of defects within current systems. This job will require strong communication skills while having the ability to work independently in a high pressure, and often ambiguous, work environment. Passion and drive for customer service is a must. The candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done. Key job responsibilities Program manage the solution for last mile related problems from identification, scoping and sizing to creating long term solutions in partnership with tech, product, business and operations Define success criteria for programs and audits processes and create/ drive right metrics to track and influence program health Collaborate with multiple teams as a subject matter expert in last mile delivery domain and develop solutions that utilize the highest standards of analytical rigor, data integrity and solves problem for the long term Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations Analyze and solve business problems at their root Basic Qualifications 2+ years of program or project management experience Preferred Qualifications Knowledge of Lean principles and DMAIC methodology Experience in MS Access and SQL Experience in requirement gathering and ability to write clear and detailed requirement document Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ - H84 Job ID: A2977374

We are seeking a results driven and exceptionally structured leader who will spearhead efforts to provide support to our Merchants. The leader will build processes to ensure that the Merchants have the right experience in receiving reimbursements owed to them/invoicing experience, while ensuring that the processes setup avoid errors. It involves re-engineering the workflow, build self service solutions and internal processes that prevent errors. The Program Manager will also put in place mechanisms that eliminate defects that create scenarios where the Merchants need to be reimbursed, and prevent loss. Key job responsibilities Key job responsibilities . Create the right mechanisms to deliver the rebate and reimbursements to Merchants. . Create Automation and proactive process opportunities . Identify and design Self Service Workflows . Define processes to derive the right amount to be reimbursed. . Work with the product team to build the right features - 2+ years of program or project management experience - Knowledge of Lean principles and DMAIC methodology - Experience in MS Access and SQL - Experience in requirement gathering and ability to write clear and detailed requirement document

Role & responsibilities : Lead and execute the development and customer builds as per the project plan.[DD1] Hands on experience with PPR/SS Plumbing assembly , sheet metal parts assembly , electro mechanical components assembly is recommended. Welding assembly process of PPR Fusion welding, SS Butt / Fillet welding Pressure vessel assembly is recommended. Should have hands on experience on engineering change management process. Should be able to review the engineering changes and coordinate / report out validation of those changes. Familiar with DFM/DFA . Should understand the P&ID and GAD for executing the builds and lead with production team Tolerance stack up analysis and Root cause analysis to overcome build issues and provides solutions VAVE / Process improvement to reduce cycle time for assembly and executing cost reduction projects. Should be able to evaluate Supplier and qualify them for project needs. Create or Revise product documentation such as Installation Manual, Operation Manual, Work Instructions & Technical Guides. Work closely with product owners, engineering teams & stakeholders to gather the information and write clear and concise documentation. Review and update existing documentation as per the QMS to reflect the changes to meet the organisation needs. Should be able to understand the engineering drawings and manufacturing / assembly fits and tolerances. Preferred candidate profile B.E/M.E in Mechanical Engineering with 7+ years of experience in the New product development. Hands on experiences with PDPLS, Change Management, DVP&R and DMAIC. Mechanical Engineering with Engineering change management and documentation skills is required Strong Communication Skills. Should be well versed in TC,PowerPoint, MS Word, and Solid Works. Strong team player and should be able to lead a small team as per project needs Provides ongoing training and education to the team to ensure its ability to execute on the Company and team goals and objectives. Builds a strong development team by ensuring effective coaching and counseling employees; planning, monitoring, and appraising job results. Interested candidates can share your resume to areesh.a@ohmium.com

About The Role Role Overview: As part of our Investment Banking - Quality transformation team, you will be working with our key operation stakeholders to transform processes and controls that build capacity and scale. The leader must demonstrate an ability to anticipate, understand, and act on evolving stakeholder & business needs, both stated and unstated. Through this, he/she must create a customer-centric organisation and use innovative thinking frameworks to identify high impact improvement opportunities & value-added solutions. With the right balance of Innovative initiatives, continuous improvement and governance, the leader must help in overachieve delivery standards set by the client and eClerx by leveraging the knowledge of market drivers and competition to effectively anticipate trends and opportunities. Associate Program Manager Roles and responsibilities: Working with senior business/Client stakeholders in structured way to identify business/process transformation opportunities & build project book of work Working closely with business processes & stakeholders to understand improvement opportunities, create business case, convert to projects & implement with quantified business outcomes Identification, Initiating & implementing high impact business transformation projects leveraging domain + Quality + technology knowledge Strong stakeholder management skills to identify stakeholder need, align improvement projects/initiatives in line with stakeholder need along with strong execution & governance till project closure Regular governance with key stakeholders on project progress via daily/weekly/monthly meetings Understanding & implementation experience of LEAN Six Sigma methodologies like DMAIC, DMADV (Six sigma black belt certified), Lean / Six sigma project management, TQM In depth Process & Risk Audits with working knowledge of risk frameworks Execute and lead key projects delivering tangible results for the business RPA/ AI/ML & Business Analytics background to identify & support improvement opportunities. Working knowledge of same would be added advantage knowledge of Statistics, Data Analysis & Hypothesis testing He/She should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise within team and lead from the front with the ability to work under pressure & handle multiple priorities. Technical Skills: Graduation (Bcom, BBA, BBM, BCA) / Post Graduation (Mcom, MBA, PGDM) with 12+ years of work experience. Conceptualize, design and deliver high-quality solutions and insightful analysis on a variety of projects ranging in both complexity and scope Delivery of productivity gains, Risk elimination and identify and implement process improvements. Possess strategic perspective, business acumen, action orientation and drive for results. Ability to present and lead senior stakeholders meetings Willingness to continuously learn, upgrade skills and stay relevant to business demands

About The Role Associate Process Manager Roles and responsibilities: Create effective Powerpoint presentations Be able to lead / present in client discussions on Projects Drive process excellence across assigned projects Lead and mentor projects from ideation to implementation, leveraging solutions ranging from Excel to machine learning. Champion continuous improvement through Kaizen events. Communicate effectively with senior stakeholders, providing regular project updates. Conduct process audits and implement risk management strategies. Technical and Functional Skills: Bachelors Degree with 3+ years of experience in understanding & implementation of LEAN Six Sigma methodologies like DMAIC, DMADV (Six sigma green belt certified) Excellent Communication & Presentation Skills (written & verbal) Excellent with creating Powerpoint presentations Understanding of risk management and quality tools (FMEA, Fishbone, 7 QC Tools, MP tools) Strong interpersonal skills and a collaborative mindset Proficiency in Microsoft Excel

About The Role Associate Process Manager Roles and responsibilities: Quality Consultant- Black Belt If you have a passion for learning and thrive on working with a diverse range of processes, if you possess a tenacious spirit and are driven to persevere until goals are achieved, and if you embrace engaging with people from all walks of life, then look no further- this opportunity is tailor-made for you. Who are we? eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises, including some of the worlds leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies ".read more about us on https://eclerx.com/ Whom are we looking for? We are seeking Quality consultants to provide support for our Customer Ops business and help them achieve their project goals. Joining our team will provide you with an excellent opportunity to enhance your expertise in Customer support processes A typical day in a Quality consultants role may look like: Collaborating with operations to identify potential project and process improvement opportunities, ranging from simple Excel-based solutions to advanced machine learning applications. Mentoring and leading projects, persistently driving them forward until significant progress is achieved. Providing support for Kaizen activities, fostering a culture of continuous improvement. Keeping senior stakeholders updated on project progress and outcomes. You Have: Planning and organizing skills, Analytical ability, Attention to details, Decision-making, Good communication skills - verbal and written, Good interpersonal skills Strong domain knowledge Basic Understanding of LEAN Six Sigma methodologies like LEAN, DMAIC, DFSS And of course, since you will be presenting to senior management frequently so you should be good with excel & PowerPoint You will get: Training certification on Lean Six Sigma methodologies Opportunity to work outside your current domain area Exposure to cutting-edge technologies like Artificial Intelligence, Machine Learning, and Robotic Process Automation (RPA).

Seeking experienced Transformation Consultants to lead digital transformation projects aimed at enhancing contact center operations and customer experience. This role focuses on process improvement using structured methodologies and modern technologies like GenAI, Agentic AI, and Conversational AI Bots. Key Responsibilities: Lead and execute transformation initiatives in contact center and customer experience domains Conduct Process Discoveries, Customer Journey Mapping, and gap analyses Drive improvements using DMAIC methodology and Lean Six Sigma tools Implement solutions involving RPA, AI-enabled bots, and other emerging technologies Collaborate across delivery, sales, and technology teams Facilitate client interactions and support pre-sales, orals, and due diligence Foster a problem-solving culture through training and mentoring Mandatory Qualifications: Green Belt certified (mandatory), Black Belt preferred 5+ years of total experience, with 3+ years specifically in digital transformation Hands-on with Visio, knowledge of GenAI, Agentic AI, Conversational Bots Strong exposure to contact center / CX transformation

Candidate must have experience of 5-8 years in heavy fabrication industry. Candidate must have knowledge of welding processes. Review & understanding of documents such as design drawings, P& ID, QAP, procedures and applicable code. Preparation of Quality Assurance Plan. Review of material Test certificates as per applicable codes / engineering drawing / specification. Preparation of stage inspection reports, NDT reports. Performing inward inspection for material like plate, pipe, angle, channel, flanges & fittings. Performing stage inspection as per approved QAP/ drawing. Knowledge of ERP software. Inspection of bought out items as per approved GAD & data sheet. Outline the day-to-day responsibilities for this role.

Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description What you will do Coach, train and mentor the Business Analyst team, and quality assure their outputsWork globally across People functions to elicit, document, and prioritise functional and non-functional business requirements and develop user storiesWork with Product Owners to translate business requirements and user stories into system requirements and test scriptsDevelop and document current and future state end-to-end processes utilising process improvement methodologies, tools, and techniques (i.e., VSM, Lean, Six Sigma, DMAIC, PDCA, A3, Kaizen).Conduct thorough analyses of business processes, systems, and dataParticipate in the testing and validation of new systems and features to ensure they meet business needsMonitor key performance indicators and metrics to track the success of implemented solutionsDevelop FAQ's or Knowledge Based Articles with a focus on end user adoption and maintain current library of existing documents. All documents to be written concisely and in alignment with standard operating procedures and brandingProvide support and training to super users or end-users as neededMaintain effective communication with project stakeholdersAssist with any other ad-hoc assignments relevant to your field of expertiseWork autonomously, effectively communicating updates to management or wider People team Qualifications Essential: Experience working as lead business analyst on a large-scale software development or business transformation project and can bridge the gap between the business and technologyCan demonstrate expertise across all areas of business analysis including requirements and process elicitation and analysis, workflow design, and developing user stories and test scriptsAbility to recognise whether a technical solution meets the requirements of the business, and challenge accordinglyExperience leading and coaching other Business AnalystsExperience developing FAQ's, user guides or knowledge articlesClear confident communicator who can tailor messages to audiences of different levels, facilitate meetings and present to medium to large groupsStrong proficiency in both verbal and written English using MS Office 365, (Teams, PowerPoint, Word, Excel, SharePoint) and process mapping toolsetsAbility to work in a fast-paced changing environmentDetail-oriented, highly organised, self-motivated, proactive, and able to plan and execute Advantageous People Function background - experience within People Operations or Service DeliveryLean Six Sigma certification (Yellow or Green Belt)Familiarity with Oracle and ServiceNow HR or similar technologies Experience working in a large, global tech company or other fast-paced environmentsExperience running workshops with a variety of business and HR stakeholders across different time zones and cultures. Agile or Waterfall experienceTraining delivery Additional Information At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in [insert location of role], you can expect to receive great benefits like: Safe home pickup and home dropGroup Mediclaim policyGroup Critical Illness policyCommunication & Relocation allowanceAnnual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.

Company Description Ivy is a global, cutting-edge software and support services provider, partnering with one of the world’s biggest online gaming and entertainment groups. Founded in 2001, we’ve grown from a small tech company in Hyderabad to one creating innovative software solutions used by millions of consumers around the world, with billions of transactions taking place to head even some of the biggest technology giants. Focused on quality at scale, we deliver excellence to our customers day in and day out, with everyone working together to make what sometimes feels impossible, possible. This means that not only do you get to work for a dynamic organization delivering pioneering technology, gaming and business solutions, you can also have an exciting and entertaining career. At Ivy, Bright Minds Shine Brighter. Job Description What you will do Coach, train and mentor the Business Analyst team, and quality assure their outputsWork globally across People functions to elicit, document, and prioritise functional and non-functional business requirements and develop user storiesWork with Product Owners to translate business requirements and user stories into system requirements and test scriptsDevelop and document current and future state end-to-end processes utilising process improvement methodologies, tools, and techniques (i.e., VSM, Lean, Six Sigma, DMAIC, PDCA, A3, Kaizen).Conduct thorough analyses of business processes, systems, and dataParticipate in the testing and validation of new systems and features to ensure they meet business needsMonitor key performance indicators and metrics to track the success of implemented solutionsDevelop FAQ's or Knowledge Based Articles with a focus on end user adoption and maintain current library of existing documents. All documents to be written concisely and in alignment with standard operating procedures and brandingProvide support and training to super users or end-users as neededMaintain effective communication with project stakeholdersAssist with any other ad-hoc assignments relevant to your field of expertiseWork autonomously, effectively communicating updates to management or wider People team Qualifications Essential: Experience working as lead business analyst on a large-scale software development or business transformation project and can bridge the gap between the business and technologyCan demonstrate expertise across all areas of business analysis including requirements and process elicitation and analysis, workflow design, and developing user stories and test scriptsAbility to recognise whether a technical solution meets the requirements of the business, and challenge accordinglyExperience leading and coaching other Business AnalystsExperience developing FAQ's, user guides or knowledge articlesClear confident communicator who can tailor messages to audiences of different levels, facilitate meetings and present to medium to large groupsStrong proficiency in both verbal and written English using MS Office 365, (Teams, PowerPoint, Word, Excel, SharePoint) and process mapping toolsetsAbility to work in a fast-paced changing environmentDetail-oriented, highly organised, self-motivated, proactive, and able to plan and execute Advantageous People Function background - experience within People Operations or Service DeliveryLean Six Sigma certification (Yellow or Green Belt)Familiarity with Oracle and ServiceNow HR or similar technologies Experience working in a large, global tech company or other fast-paced environmentsExperience running workshops with a variety of business and HR stakeholders across different time zones and cultures. Agile or Waterfall experienceTraining delivery Additional Information At Ivy, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in [insert location of role], you can expect to receive great benefits like: Safe home pickup and home dropGroup Mediclaim policyGroup Critical Illness policyCommunication & Relocation allowanceAnnual Health check And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. At ivy, we do what’s right. It’s one of our core values and that’s why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, across any protected characteristic, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.

Seeking experienced Transformation Consultants to lead digital transformation projects aimed at enhancing contact center operations and customer experience. This role focuses on process improvement using structured methodologies and modern technologies like GenAI, Agentic AI, and Conversational AI Bots. Key Responsibilities: Lead and execute transformation initiatives in contact center and customer experience domains Conduct Process Discoveries, Customer Journey Mapping, and gap analyses Drive improvements using DMAIC methodology and Lean Six Sigma tools Implement solutions involving RPA, AI-enabled bots, and other emerging technologies Collaborate across delivery, sales, and technology teams Facilitate client interactions and support pre-sales, orals, and due diligence Foster a problem-solving culture through training and mentoring Mandatory Qualifications: Green Belt certified (mandatory), Black Belt preferred 5+ years of total experience, with 3+ years specifically in digital transformation Hands-on with Visio, knowledge of GenAI, Agentic AI, Conversational Bots Strong exposure to contact center / CX transformation

Overview The objective of the role is to lead process diagnostics and re-engineering to deliver business impact through process optimization, standardization and automation initiatives across markets including those supported by our Global Capability Centres Responsibilities This role will support End-to-end process transformation roadmaps as well as specific transformation teams to identify continuous improvement opportunities to deliver business value and enhance customer experience Initiatives will include leading Lean Six Sigma projects, process modelling, process mining diagnostics, process automations, statistical analysis, process variation study and benchmarking to enable operations teams and business stakeholders to meet their goals This role will operate as internal consultants, working with cross-functional and global teams on multiple projects The role may be required to conduct Lean Six Sigma Kaizen sessions, facilitate Value Stream Mapping and Design Thinking sessions The role will need to work closely with Hyper Automation teams and be adept in Agile and Scrum methodologies Qualifications 8-9 years of overall experience with 6-7 years of experience in CPG vertical Certified LEAN Six-Sigma Black-Belt from a leading Institute or Organization, having completed 2-3 BB projects using any of the following process Improvement methodologies - DMAIC, LEAN, BPMS, Re-engineering or Design Thinking. Or someone who is trained and tested as Six-Sigma Black Belt and has completed 2-3 BB projects using any of the methodologies mentioned above Must have experience in driving R&D projects Must be adept at problem solving using data and process analysis Must have led Value Stream Mapping workshops Exposure Low-code automations will be an added advantage Must possess strong Stakeholder Management, Program Management and Facilitation skills Exposure to Design Thinking Must be willing to take up new and complex projects / initiatives Must have conducted training sessions on LEAN, Six-Sigma, Problem Solving tools & techniques Must have experience in acting as a coach / mentor to Delivery Leaders and Managers in driving process improvement projects

Purpose of the Role: Responsible for driving continuous improvement initiatives in the organization by driving proactive improvement projects across various business function. Roles & Responsibilities : - - Drive process improvement & transformational projects on key business problems - Generate business impact through Continual Improvement initiatives - Should be able to in due diligence activities to proactively identify improvement ideas - Individual Contributor role - Change Management - Demonstrate advanced understanding of business processes, internal control risk management, controls, and related standards - Exceptional analytical skills, attention to detail and communication skills - DNA development through training & mentoring functional members to foster Process Excellence Culture Experience / Qualification / Skills & Knowledge:- - Post Graduate/ Graduate / PG with min 9+yrs Experience with min. of 5+ year experience in Process Excellence / Black Belt Role. - Certified Black Belt from Reputed Institute like ASQ, ISI etc. - Strong knowledge of Process Improvement Techniques (DMAIC, DMADV, Lean, Kaizen ) - Strong Six Sigma knowledge and hands on experience in handling complex business problems - Process Mapping - Strong knowledge of Minitab analytical software - Ability to identify and implement process re-engineering projects - Good Knowledge & Working Experience on Microsoft Tools - Advanced Excel, Visio, Word & Access - Strong Project Management Skills - Excellent written and verbal communication skills across all levels in in the organization - Capability to conduct workshops on Process Excellence Tools & Techniques - Experience documenting Business Process flows, Creating/Updating Standard Operation Procedures, and documenting business

Role & responsibilities This position plays a key role in understanding the requirements from the business perspective. This role will work closely with business product owners and technical teams to lead the analysis of problems faced by business users through collaborative discussions. This role is responsible for managing changes in requirements throughout the project lifecycle, always balancing scope with technical feasibility, and plays a lead role in quality assurance activities. Expectation is that there is a high emphasis on attention to detail and quality of documentation produced using a combination of experience, best practices, standards and an approach that aligns with the PwC SCO guidelines. To succeed in this position, he/she must be adaptable to change, an adept listener, influencer, negotiator and facilitator, competent at relationship building and conflict resolution, possessing superior oral and written communication skills. Key responsibilities include: Working closely with the business to identify and analyze core business processes and workflows (as is and “to be”) Conducting interviews and facilitating workshops with SMEs Development of procedural documentation as it relates to business processes Development of clear and detailed process maps and business requirements Identifying process improvement opportunities Identifying and documenting interim and future state processes and workflows Identifying issues and risks and their recommended resolution or mitigation Development of process test scripts as well as coordination and facilitation of end-to-end process dry run testing Transitioning to business users responsible for ongoing management and operation of business processes at end of project Working closely with the change manager to identify how the business processes and/or tools may impact the people aspect of change and provide support where required to ensure successful adoption and sustainability Working towards defined project deliverables, ensuring they are met within the identified project timeline and regularly reporting progress to the Project Manager and/or key stakeholders The Business Analyst/Process Analysis must be organized, disciplined and focused with the ability to effectively gain trust by understanding, empathizing and eliciting information from business SMEs and/or technical people to produce the applicable project deliverables. Qualifications Education/Experience: Bachelor’s degree or equivalent in Business Analysis related discipline Strong business acumen as well as proven experience working on business-driven initiatives Hands-on experience as a Business Analyst and on Agile projects with excellent business process mapping skills, process analysis, and process reengineering skills are essential Excellent experience in eliciting and developing business requirements. This includes managing changes in requirements throughout the project lifecycle, always balancing scope with technical feasibility, and plays a lead role in User Acceptance Testing (UAT) activities of programs Experience with problem solving methodologies such as Design Thinking, DMAIC, LEAN or equivalent will be considered an asset Strong analytical skills with a demonstrated ability to comprehensively analyze business processes and workflows Experience in mapping and documenting of interfaces between legacy and new systems Experience in facilitating workshops and conducting interviews using a variety of journey mapping tools The ability to lead and facilitate UAT and defect resolution sessions. This includes experience in creating end to end test cases/ scripts, tracking issues to resolution, and facilitating and coordinating UAT with business resources Solid experience in developing procedural documentation and presentations Experience in data and process modeling using modeling techniques and tools (such as Visio, MIRO, ERD tools, Balsamiq, Alteryx etc.), combined with solid experience with O365, Collaboration tools, and Gen AI tools. Nice to have RPA/Power Automate/Power Apps experience CBAP and CSM certification is a plus Ability and confidence to work closely with all staff levels, particularly senior level stakeholders or C level staff Proven experience managing business processes changes on complex projects (IT and business) from initiation through to implementation and hand off to the operations and support organization. This includes leading a team of analysts to accomplish the objectives Experience and/or understanding of organizational change management practices and business processes that address an organization’s change readiness Experience working within a waterfall and/or agile project management framework and related tools PwC Dimensions and Capabilities Stakeholder Partnership Ability to communicate effectively with staff at all levels of the organization Can present a point of view confidently and persuasively. Interacts effectively with the target audience to obtain buy-in on difficult issues or decisions Helps client identify the business value they are expecting and establish ways to monitor this throughout the life of a project/program to achieve benefits realization Is able to work with ambiguity in the initial stages of a project/program and clarify business objectives and scope through discussions with stakeholders. Assists the client in developing vision or concepts Business Knowledge Understands the interaction between business and process and technology and is able to identify opportunities for technology to enable process change Can identify and apply opportunities for using specific technologies to support business objectives Flexible and able to work with a wide range of cultures, understanding social, economic and cultural differences between the countries we work with Judgment Has excellent analytical, problem solving and decision making skills. Can translate complex problems into components and actionable objectives Can effectively identify and remove roadblocks in order to develops sound and creative ideas or solutions to client issues Can make recommendations that consider global convergence and divergence Participates in strategy or other management meetings with clients and recommends approaches and solutions Risk Management Assesses the potential impact of a solution, including process, organizational and technology changes • Ownership and Commitment Holds themselves accountable for exhibiting values of the organization Passionate to succeed. Acts as an advocate for the project Learning Agility Demonstrates a positive and proactive attitude towards change Self aware. Is open to constructive feedback and makes appropriate changes when required Committed to ongoing self learning and development Shift timing : 6pm - 3am Perks: Night shift allowance & cab provided

Description Amazon is seeking a candidate to identify, develop and integrate innovative solutions and programs that lead to improvements that redefine the standards for customer experience in our North American Transportation Network. Amazon transportation encompasses all of the operations that deliver shipments from our fulfillment centers and third party locations to customers worldwide. As a Program Manager on the Transportation Engineering Systems Team, you will own business stakeholder engagement, focus on delivering new, or streamlining existing processes and programs, and shape mid to long term planning and prioritization for supported business groups. You will work cross functionally with a broad range of business stakeholders to define detailed requirements and implement process/system based solutions for the Amazon Fulfillment/Transportation Network. You will also work on creating documentation to support defect reduction, improvements in productivity and identify and mitigate associated risks. Additionally, this role will create operational structure and change control for our quickly evolving landscape and provide strategic direction and subject matter expertise in determining investment prioritization for our business analytics and tech partners. You will work backwards to understand business requirements and use analytical skills to determine process improvements. You will utilize a range of analytical tools and techniques to build business reports, generate dashboards, create metrics to measure success and negotiate required tech features and their priority while driving process automation. Amazon is an equal opportunity employer Basic Qualifications 2+ years of program or project management experience Preferred Qualifications Knowledge of Lean principles and DMAIC methodology Experience in MS Access and SQL Experience in requirement gathering and ability to write clear and detailed requirement document Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI HYD 13 SEZ Job ID: A2935819

Job Summary: We are looking for an experienced Field Failure Quality Sr. Manager to lead the investigation, resolution, and prevention of product failures in the Electric Vehicle (EV) automotive sector. This role will be responsible for analyzing field data, collaborating with engineering and manufacturing teams, and implementing corrective actions to improve product reliability and customer satisfaction. The ideal candidate will have expertise in EV powertrains, battery systems, charging infrastructure, and vehicle diagnostics , along with strong problem-solving and quality management skills. Key Responsibilities: Field Failure Analysis & Resolution Investigate customer-reported failures, warranty claims, and quality issues in EV powertrains, batteries, charging systems, and electronic components . Identify root causes using structured problem-solving tools ( 8D, DMAIC, Ishikawa, 5-Why ). Collaborate with service centers, fleet operators, and charging networks to gather real-world failure data. Develop and implement corrective and preventive actions (CAPA) to eliminate recurring failures. Cross-Functional Collaboration Work closely with engineering, manufacturing, supplier quality, and R&D teams to resolve field failures. Escalate critical quality issues and drive rapid containment actions. Provide technical support and training to customer service, dealership, and warranty teams . Interface with OEMs, Tier 1 suppliers, and regulatory bodies to ensure compliance with quality standards. Data Analysis & Reporting Track and analyze warranty claims, failure rates, battery degradation data, and field return trends . Develop dashboards and reports to monitor key quality metrics. Present findings and recommendations to senior management and key stakeholders. Continuous Improvement & Quality Assurance Drive proactive quality improvements in EV design, materials, and manufacturing processes. Implement robust validation testing for EV components to improve durability and reliability. Lead customer feedback loops to enhance battery life cycle management, charging performance, and thermal management . Qualifications & Experience: Education: Bachelors degree in Engineering ( Electrical, Mechanical, Automotive, or related field ). Experience: 10+ years in automotive quality management, field failure analysis, or warranty management . Expertise in EV systems, battery technology, high-voltage components, and vehicle diagnostics . Strong knowledge of automotive quality standards (IATF 16949, ISO 9001, APQP, PPAP, FMEA) . Hands-on experience with EV diagnostic tools, CAN bus analysis, and predictive failure analytics . Strong analytical skills and experience in data-driven decision-making . Excellent communication, problem-solving, and leadership abilities. Preferred Skills: Experience with EV battery degradation analysis, BMS (Battery Management Systems), and thermal management . Knowledge of charging infrastructure standards Ability to work in a fast-paced, customer-focused environment . Why Join Us? Work on cutting-edge EV technology and next-generation quality initiatives . Opportunity to make a direct impact on EV reliability and customer experience . Competitive salary, benefits, and career growth opportunities in the EV industry . Collaborative work culture with cross-functional innovation.

JOB DESCRIPTION Job Role: Lab Analyst Job Role ID: SECTION I: BASIC INFORMATION ABOUT THE JOB ROLE Job Role Variant: Lab Analyst Manager Job Position: Job Position ID: Value Stream: Asset Operations Job Family: Manufacturing Sub-Job Family: Trainee Grade/Level: Location: SECTION II: PURPOSE OF THE ROLE To assist with various laboratory activities ensuring quality, safety, and compliance of Refinery, Petrochemical, Polymer, Elastomer, Polyester, New Energy products through meticulous testing and management of laboratory operations under the guidance of experienced lab personnel while ensuring accurate analysis, testing, and quality control of various products SECTION III: KEY RESPONSIBILITIES AND ACCOUNTABILITIES OF THE ROLE Responsibilities Laboratory Operations Assist in the collection and preparation of samples from various stages of production process including proper labelling, documentation, and sample handling and ensure integrity of samples for analysis. Perform routine tests and experiments on samples using laboratory instruments and equipments including chromatography, spectroscopy, titration and other analytical methods Record and document test results, observations and experimental data in raw data book, process register and in individual raw data book. Update analysed result in LIMS and inform supervisor to review and validate LIMS results. Detect exceptions or deviations in test results and highlight / report to concern Assist in the calibration, validation and maintenance of laboratory equipment and instruments to ensure validity of test results. Dispose left over samples safely as per laboratory practices and procedures. Conduct inspection of received routine samples and distribution of samples as per type of analysis to the different sections of the laboratory. Proactively communicate to shift in charge for any abnormal samples or non-receipt of routine sample as per schedule. Workplace Safety, Audit & Compliance Adhere to laboratory safety protocols and guidelines at all times and ensure personnel as well the safety of assets Handle hazardous materials / chemical with outmost care and dispose as per the set guidelines/ protocols Keep self familiarized with the industry regulations, standards and protocols and ensure all lab activities comply with these requirements Policies, Processes and Procedures Conduct day to day activities in compliance with all relevant policies, processes, standard operating procedures (SOPs) and instructions so that work is carried out in a controlled and consistent manner. Keep self abreast with leading practices & trends in the industry and contribute in continuous improvement of systems, processes and procedures through LEAN six sigma methodology, DMAIC analysis, 5S adherence, QCC, Kaizen, etc. SECTION IV: SUCCESS METRICS (TOP 3-5 KPI's) Compliance to ISO 17025 Quality Management System Quality audit score Zero Penalty due to Non-Compliance of Health & Safety Regulations Reliability of reported results Awareness of LIMS and SAP-QM Awareness various standards and compliances (e.g. ISO 9001, ISO 18001, ISO 45001, AS9100D) SECTION V: OPERATING NETWORK Internal: Supervisor/ Manager, Lab Team, Quality Control/ Quality Assurance Team, Production Team, Research and Development Team, Health and Safety Team External: NA SECTION VI: KNOWLEDGE AND COMPETENCIES Education Qualifications Bachelors of Science (Chemistry) or Master of Science (Chemistry); M.Sc. Candidates will be preferred. Experience (Must Have & Good to Have) 0-2 years in QA/QC discipline Functional / Behavioral competencies required to execute the role FUNCTIONAL COMPETENCIES SECTION VII: CAREER MOVEMENTS Feeder Roles: Possible Next Role Movement: Lab Analyst