4 Distribution Services Jobs

Career Area: Product Support : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary The Technical Information Solutions(TIS) team within Americas Distribution Services Division (ADSD) creates and deliverstechnical parts and service informationaccessible via SIS and SIS2GO critical for the repair andserviceofCaterpillar products. Over 300,000 dealer and customer users depend on the information created, managed, and delivered by this team to identify and order Cat parts. In TIS, the Service Information Specialist creates and maintains Service information for Caterpillar products. What You Will Do: Develop Service information (Disassembly and Assembly) for delivery via the Service Information System (SIS) to dealers and customers worldwide for servicing Machines, Engines, and Work tools Utilize the ACM (Advanced content management) system to develop Service Information supporting New Product Introduction s (NPI) and regular Product changes. Involve complex research of engineering information using 3D Models in Vismockup/Creo/ICIDO, PRWB, SIS2.0, and Service Tooling integration and Simulation using VR (Virtual Reality) Collaborate with Authors, Wrenchers, Project leaders, Product design and Service Support Engineers globally, and the use of a variety of corporate systems and resources. Photograph equipment and or create graphics using 3D models for service information. Ensure all service information is created accurately, manages, and acts on dealer feedback Participate in process improvement efforts and follows authoring standards. Additional Information : This position is located in Chennai, India Must be able to travel up to 10% (includes some international travel) What You Have: Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and the ability to leverage that information in creating customized customer solutions. Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. . Problem Solving: Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges. Top Candidates Will Also Have: Preferably BE/BTech - Mechanical/Automobile Engineering Experience repairing/servicing Caterpillar products. Good knowledge of reading and interpreting Engineering drawings, experience in 3D modelling tools, and Knowledge of Service Tools and applications. Caterpillar authoring (ACM) experience Self-driven, able to complete the task given with less supervision. Good mechanical/electrical aptitude, Personnel & Product Safety mindset Teamcenter Visualization / Creo /ICIDO VR experience Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of India which can be found through our employment website at www.caterpillar.com/careers. What You Will Get: Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance (prorated based upon hire date). Final Details: Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application please use the candidate log-in on our career website as it will reflect any updates to your status. If you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you! This is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of essential job functions as that term is defined by the Americans with Disabilities Act. About Caterpillar Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, weve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

The ability to be a team player The ability and skill to train other people in procedural and technical topics Strong communication and collaboration skills Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5-8 Yrs. Hands on Experience in SAP support projects as SAP SALES AND DISTRIBUTION Consultant in at least 3 support projects Good communication, verbal and written skills Should have deep knowledge of SAP SALES AND DISTRIBUTION Module and business domain knowledge. Preferred technical and professional experience Able to do regression testing and System integration testing. Understand integration requirement with other SAP modules and Non SAP systems. Configure SAP System with SALES AND DISTRIBUTION module as per the requirements specified

The ability to be a team player The ability and skill to train other people in procedural and technical topics Strong communication and collaboration skills Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5-8 Yrs. Hands on Experience in SAP support projects as SAP SALES AND DISTRIBUTION Consultant in at least 3 support projects Good communication, verbal and written skills Should have deep knowledge of SAP SALES AND DISTRIBUTION Module and business domain knowledge Preferred technical and professional experience Able to do regression testing and System integration testing. Understand integration requirement with other SAP modules and Non SAP systems. Configure SAP System with SALES AND DISTRIBUTION module as per the requirements specified

locationsChennai, Tamil Naduposted onPosted 6 Days Ago job requisition idR0000303851 Career Area: Product Support About The Role : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you'rejoining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. The Technical Information Solutions?(TIS) team within Americas Distribution Services Division (ADSD) creates and delivers?technical parts and service information?accessible via SIS and SIS2GO critical for the repair and?service?of?Caterpillar products. Over 300,000 dealer and customer users depend on the information created, managed, and delivered by this team to identify and order Cat parts. Job Summary In TIS, the Parts Information Specialist Creates, validates, and revises technical parts information in support of New Product Introduction (NPI), Continuous Process Improvement, and Revision project timelines, managing projects to ensure parts manuals are completed on-time and accurately. What You Will Do: Review day-to-day work completed by parts information staff for accuracy. Provide appropriate coaching to improve performance. Train and mentor new staff on how to create, validate, and revise technical parts information. Develop and maintain parts information standards. Participate in and lead process improvement efforts. Communicate the importance of customer needs/expectations to parts information creation team consistently. What You Have: Technical Excellence Demonstrated knowledge of Caterpillar product structure, engineering, and parts information databases, including EDS, NPR, PRWB and Windchill (ACM) authoring system. Meets or exceeds performance expectations for parts information production and quality. Develops and provides solutions to significant technical challenges. Helps others solve technical or procedural problems or issues. Service Excellence Provides effective responses to parts information requests and interactions with a sense of urgency and positive action. Acts on parts information improvement opportunities and supports the delivery of high-quality parts information to customers. Effective Communications Delivers helpful feedback that focuses on behaviors without offending the recipient. Listens to feedback without defensiveness and uses it for own performance effectiveness. Independently makes oral presentations and written reports needed for own work. Leads meetings and teams effectively. Data Gathering & Analysis Participates in gathering and analyzing parts information business data. Utilizes data to identify problems and reach a conclusion, goal, or judgment. Identifies and reports problems that arise in the data collection process. Collaboration & Engagement Ability to establish and maintain healthy working relationships with peers and other relevant stakeholders. Problem Solving Identifies and documents specific problems and resolution alternatives. Examines a specific problem and understands the perspective of everyone involved. Works with all stakeholders to address critical issues and resolve major problems. Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of India which can be found through our employment website at . What You Will Get: Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance (prorated based upon hire date). Final Details: Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application please use the candidate log-in on our career website as it will reflect any updates to your status. If you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you! This About The Role is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of essential job functions as that term is defined by the Americans with Disabilities Act. About Caterpillar Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, weve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Posting Dates: May 8, 2025 - May 15, 2025 Caterpillar is an Equal Opportunity Employer (EEO). Not ready to apply? Join our .