Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Junior Associate - Chargeback & Disputes Cashfree Payments

0.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

What You Will Do: Mitigate risks associated with chargebacks and customer disputes by implementing robust and standardized processes across business units to reduce occurrences Continuously improve and update the chargeback and dispute service system according to card scheme rules and requirements, focusing on process optimization Provide support to the team handling day-to-day operations, assisting in issue escalations and ensuring efficient resolution Collaborate with relevant business heads and senior stakeholders to conduct regular reviews, sharing insights on trends and strategies related to chargeback management Increase awareness of effective chargeback and dispute handling mechanisms among both internal and external stakeholders through education and communication initiatives What You Will Need: 0-2 years of hands-on experience in managing chargeback and dispute processes, demonstrating a deep understanding of industry best practices and compliance standards Proficiency in managing multiple projects and programs simultaneously, ensuring their timely execution and meeting set objectives Analytical mindset with excellent problem-solving skills Ability to work independently and collaboratively in a fast-paced environment Strong attention to detail and ability to handle sensitive information with discretion Excellent communication skills, both verbal and written Note: The ideal candidate should be flexible and comfortable working in rotational shifts, including night shifts, as per business requirements. Show more Show less

Posted 1 month ago

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