10 Dispute Process Jobs

Must have worked as a Quality Analyst in the International Banking Process. Dispute/ Chargeback/ AML/ Fraud process. US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

As an Operations Support Specialist at Citi, you will play a crucial role in providing operations support services, maintaining records, handling customer inquiries, and supervising escalated issues. Your responsibilities will include resolving customer inquiries efficiently, identifying opportunities for value-added services, communicating daily with management, facilitating training, supporting various products and services, and assisting in Lean and process improvement projects. You will be expected to resolve complex problems, assess risks, and ensure compliance with laws and regulations. **Key Responsibilities:** - Resolve customer inquiries and supervise escalated issues - Identify opp...

As an Operations Support Specialist at Citi based in Chennai, India, you will be responsible for providing operations support services, including record/documentation maintenance, account maintenance, and serving as a liaison between operations staff and clients. Your role will involve resolving customer inquiries, supervising escalated issues, and ensuring efficient customer service while adhering to laws and regulations. **Key Responsibilities:** - Resolve customer inquiries and supervise escalated issues - Identify opportunities to offer value-added products and services - Communicate daily with management on productivity and quality indicators - Facilitate training and assist with answer...

As an Ops Support Specialist 5 at Citi, your role involves providing operations support services such as record/documentation maintenance, account maintenance, and acting as a liaison between operations staff, relationship managers, and clients. Your objective is to offer day-to-day operations support aligned with Citi's infrastructure and processes. Responsibilities: - Resolve customer inquiries and handle escalated issues with efficient customer service - Identify opportunities for value-added products/services while complying with strict laws and regulations - Communicate with management on productivity, quality, and MIS indicators - Facilitate training and assist with staff questions wit...

Role Overview: The Ops Support Specialist 5 position involves providing operations support services such as record/documentation maintenance, account maintenance, and serving as a liaison between various stakeholders. The main objective is to offer day-to-day operations support in alignment with Citi's operations support infrastructure and processes. Key Responsibilities: - Resolve customer inquiries and supervise escalated issues, ensuring efficient and effective customer service to Citis clients - Identify opportunities to offer value-added products and services while complying with laws and regulations governing Telesales - Communicate with management on productivity, quality, and Managem...

The Ops Support Specialist 5 role involves providing operations support services such as record/documentation maintenance, account maintenance, imaging, and opening accounts. You will act as a liaison between operations staff, relationship managers, project managers, custodians, and clients, ensuring day-to-day operations support in line with Citi's operations support infrastructure and processes. Your responsibilities will include resolving customer inquiries, supervising escalated issues, and delivering efficient customer service. You will identify opportunities for value-added products and services while adhering to relevant laws and regulations. Communication with management on productiv...

The Ops Support Specialist 5 position entails providing operations support services such as record/documentation maintenance, account maintenance, and serving as a liaison between operations staff, relationship managers, and clients. The primary objective is to offer day-to-day operations support aligned with Citi's operations infrastructure and processes. Responsibilities include resolving customer inquiries, identifying opportunities for value-added products and services, communicating with management on productivity and quality, facilitating training for staff, supporting various products and services, participating in Lean and process improvement projects, and assessing risks in business...

The Ops Support Specialist 5 role entails providing operations support services, such as record/documentation maintenance, account maintenance, and imaging. You will also serve as a liaison between operations staff, relationship managers, project managers, custodians, and clients. Your primary objective is to offer day-to-day operations support in alignment with Citi's operations support infrastructure and processes. Your responsibilities will include resolving customer inquiries, supervising escalated issues, and delivering efficient customer service to Citi's clients. You will identify opportunities to provide value-added products and services while complying with laws and regulations gove...

The Ops Support Specialist 5 position is a mid-entry-level role focused on providing operations support services. Responsibilities include record/documentation maintenance, account maintenance, imaging, and account opening in coordination with the Core Team. The specialist acts as a liaison between operations staff, relationship managers, project managers, custodians, and clients, ensuring day-to-day operations support aligned with Citi's infrastructure and processes. You will be responsible for resolving customer inquiries, managing escalated issues, and delivering efficient customer service. Identifying opportunities for value-added products and services while complying with laws and regul...

The Ops Support Specialist 5 position involves providing operations support services such as record/documentation maintenance, account maintenance, and serving as a liaison between various teams. The primary responsibility is to offer day-to-day operations support in accordance with Citi's operations support infrastructure and processes. Responsibilities: - Resolve customer inquiries and handle escalated issues to ensure efficient and effective customer service - Identify opportunities to provide value-added products and services while complying with relevant laws and regulations - Communicate with management on productivity, quality, and Management Information System (MIS) indicators - Faci...