2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

The Ops Support Specialist 5 role involves providing operations support services such as record/documentation maintenance, account maintenance, imaging, and opening accounts. You will act as a liaison between operations staff, relationship managers, project managers, custodians, and clients, ensuring day-to-day operations support in line with Citi's operations support infrastructure and processes. Your responsibilities will include resolving customer inquiries, supervising escalated issues, and delivering efficient customer service. You will identify opportunities for value-added products and services while adhering to relevant laws and regulations. Communication with management on productiv...

Posted 2 weeks ago

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Ops Support Specialist C05 Citi

2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

The Ops Support Specialist 5 position entails providing operations support services such as record/documentation maintenance, account maintenance, and serving as a liaison between operations staff, relationship managers, and clients. The primary objective is to offer day-to-day operations support aligned with Citi's operations infrastructure and processes. Responsibilities include resolving customer inquiries, identifying opportunities for value-added products and services, communicating with management on productivity and quality, facilitating training for staff, supporting various products and services, participating in Lean and process improvement projects, and assessing risks in business...

Posted 2 weeks ago

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Ops Support Specialist 5 - NAM Retail Early Career

2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

The Ops Support Specialist 5 role entails providing operations support services, such as record/documentation maintenance, account maintenance, and imaging. You will also serve as a liaison between operations staff, relationship managers, project managers, custodians, and clients. Your primary objective is to offer day-to-day operations support in alignment with Citi's operations support infrastructure and processes. Your responsibilities will include resolving customer inquiries, supervising escalated issues, and delivering efficient customer service to Citi's clients. You will identify opportunities to provide value-added products and services while complying with laws and regulations gove...

Posted 1 month ago

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NAM Chat Ops- Brands- C05 Citi

2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

The Ops Support Specialist 5 position is a mid-entry-level role focused on providing operations support services. Responsibilities include record/documentation maintenance, account maintenance, imaging, and account opening in coordination with the Core Team. The specialist acts as a liaison between operations staff, relationship managers, project managers, custodians, and clients, ensuring day-to-day operations support aligned with Citi's infrastructure and processes. You will be responsible for resolving customer inquiries, managing escalated issues, and delivering efficient customer service. Identifying opportunities for value-added products and services while complying with laws and regul...

Posted 1 month ago

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Chat Operations - Brands - C05 Citi

2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

The Ops Support Specialist 5 position involves providing operations support services such as record/documentation maintenance, account maintenance, and serving as a liaison between various teams. The primary responsibility is to offer day-to-day operations support in accordance with Citi's operations support infrastructure and processes. Responsibilities: - Resolve customer inquiries and handle escalated issues to ensure efficient and effective customer service - Identify opportunities to provide value-added products and services while complying with relevant laws and regulations - Communicate with management on productivity, quality, and Management Information System (MIS) indicators - Faci...

Posted 1 month ago

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