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2.0 - 5.0 years
2 - 3 Lacs
chennai
Work from Office
Desired Candidate Profile Experience Should be into Credit card dispute management and should be focused on Non-Fraud Disputes. Exposure should be into Investigate and resolve Credit Card Disputes related to non-fraudulent transactions. Should be having Hands on experience of VISA cards. Proficiency in using applications like PEGA / QUAVO. This is for Chennai Location and person should be Flexible with shift Interview will be in Virtual.
Posted 1 month ago
7.0 - 11.0 years
7 - 15 Lacs
bengaluru
Work from Office
Warm Greetings!!! Available for Face to Face Interview on 10th September Below Opportunity is with top MNC (Acc****re) Skill required: Banking Services - Core Banking Designation: Business Advisory Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? The Customer Advocacy Team Lead is a key role within Client s Customer Operations organization this role will help ensure that we are effectively identifying, tracking, and communicating the customer experience and friction points to the senior management team, in order to make the process better. Develop and deliver core banking solutions for the applications that process the essential functions of ban...
Posted 1 month ago
3.0 - 7.0 years
3 - 9 Lacs
mumbai, maharashtra, india
On-site
The Associate Manager for CCMD Hub Operations will manage operations related to customer care, management, and disputes. The role includes overseeing day-to-day operations, handling customer queries and complaints, managing disputes efficiently, and ensuring the overall effectiveness of customer service channels. The associate manager will also improve operational processes and ensure service standards.
Posted 1 month ago
4.0 - 9.0 years
5 - 11 Lacs
gurugram
Work from Office
BPO International Tech Support Voice process,1.5year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team If Tech Support exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!
Posted 1 month ago
0.0 - 5.0 years
4 - 8 Lacs
noida, gurugram
Work from Office
Bulk Hiring Immediate Joiners,YASH 9650805915 UG/Grad with experience and freshers eligible Require people with excellent verabal and wriiten communication skills. OPENINGS IN BANKING, TRAVEL & TECH GET upto 8LPA + Lucrative incentives 5days working
Posted 1 month ago
1.0 - 4.0 years
3 - 6 Lacs
gurugram
Work from Office
Position Overview: The Customer Service Investigator (CSI) serves as a crucial link between customers and various functional areas within the NTT. The CSI's primary role is to manage ongoing escalations by creating actionable items and Service Level Agreements (SLAs) to ensure timely and effective resolution of customer issues. This involves working offline with different departments, adhering to standard operating procedures, and applying subject matter expertise to make creative, customer-friendly decisions. Ideal candidates should have extensive experience with the brand and possess strong program knowledge. Responsibilities: • Manage Escalations: Handle ongoing escalation cases to ensure...
Posted 1 month ago
2.0 - 7.0 years
3 - 8 Lacs
chennai
Work from Office
**Walk-in Interview Opportunity in Chennai** Are you an experienced professional in International KYC, Sanction Screening, or Disputes Credit Card Non-Fraud Analysis? Here's your chance to showcase your expertise at Tata Consultancy Services Ltd in Chennai on Saturday, 6th September 2025. **Job Role**: Process Associate/Senior Process Associate **Domain**: International KYC, Sanction Screening, Disputes Credit Card Non-Fraud Analyst **Timing**: 09:00 AM 12:00 PM **Location**: Tata Consultancy Services Ltd, Kumaran Nagar, 415/21-24, TNHB Main Rd, Sholinganallur, Chennai - 600119 **Candidate Requirements**: - Minimum 2 years of experience in the mentioned domains - Familiarity with money laund...
Posted 2 months ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
The Fraud Ops Analyst position involves assisting in efforts to ensure fraud risk policy and controls are applied effectively to minimize the impact of fraud incidence and prevent loss in coordination with the Fraud Operations team. Your main objective will be to manage fraud losses by ensuring analysts make appropriate decisions using a risk/reward balance methodology. Responsibilities: - Perform short and long-term forecasting analysis and standardized fraud analysis. - Make judgments based on practice and precedence, and work within guidelines under general supervision. - Develop and maintain a working knowledge of business/industry standards and practices. - Demonstrate a fundamental und...
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
The job available is in the field of US Banking Chat. To be considered for this position, you should have experience in Banking, AML, Dispute, Fraud, and Charge. It is essential to have strong fluency in English to effectively communicate with customers. This role requires you to work during US shift timings at the Malad location. Immediate joining is required for this position. Perks & Benefits: - Salary: 5Lpa - Incentives: Up to 8k - Transport: One-way For further information or to apply for this opportunity, you can contact HR Neyha at 7887851177.,
Posted 2 months ago
4.0 - 9.0 years
5 - 11 Lacs
gurugram
Work from Office
BPO International Tech Support Voice process,1.5year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team If Tech Support exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!
Posted 2 months ago
3.0 - 7.0 years
6 - 15 Lacs
hyderabad, bengaluru
Hybrid
Location - Bengaluru, Hyderabad What You'll do: Handling margin calls and monitoring short-term liquidity of funds; gaining a strong understanding of the portfolio, its financing structure and dynamics to efficiently analyze causes for change in liquidity Understanding the various margining methodologies of the several agreements in a portfolio and tracking the internal view of margin Handling end-to-end implementation of margin/financing, broker revenue, and counterparty exposure information Handling end-to-end on boarding of new clients; gathering requirements and showcasing our capabilities clearly Managing stakeholders expectations; being proactive in identifying their needs, articulatin...
Posted 2 months ago
2.0 - 7.0 years
4 - 7 Lacs
chennai
Work from Office
Here we are looking for professionals who is having the exp in credit card fraud investigation and raising the red flags in any suspicious activities. A card fraud / dispute claims analyst investigates customer disputes and resolves disputed transactions to raise a chargeback request with the merchant. Location- Chennai Shift- have to be flexible
Posted 2 months ago
4.0 - 9.0 years
5 - 11 Lacs
gurugram
Work from Office
BPO International Tech Support Voice process,1.5year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team If Tech Support exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!
Posted 2 months ago
4.0 - 8.0 years
0 - 3 Lacs
chennai
Work from Office
Excellent Opportunity with HCLTech!!! We are looking for a candidate with Dispute Management experience. Designation: Team Lead Work Location: Chennai Shift: Night Shift Education: Graduation is Mandatory Date:23rd & 24th Aug Contact person: Sobiya Description: Oversee daily operations of the dispute management team. • Set performance targets and monitor KPIs. • Lead root cause elimination projects across departments. • Partner with IT to enhance dispute resolution tools and systems. • Develop training modules and conduct workshops. • Present dispute trends and risk areas to senior leadership. • Ensure compliance with internal controls and external regulations. • Manage stakeholder expectati...
Posted 2 months ago
4.0 - 9.0 years
5 - 11 Lacs
gurugram
Work from Office
BPO International Tech Support Voice process,1.5year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team If Tech Support exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!
Posted 2 months ago
1.0 - 3.0 years
2 - 5 Lacs
gurugram
Work from Office
Key Responsibilities: Fraud, Chargeback and Credit Risk Review: Review new applications for fraud and credit risk. Analyze conversations with applicants in real-time to assess potential fraud risk. Document and approve requirements based on analysis of credit policies. Credit Management: Administer and control credit terms and limits. Perform credit limit reviews, reinstatements, and account maintenance. Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customers requirements and ability. Compliance and Reporting: Maintain/exceed established standards and targets, adhering to all credit policies, procedures, ...
Posted 2 months ago
1.0 - 6.0 years
1 - 6 Lacs
gurugram, delhi / ncr
Work from Office
NTT DATA- Hiring for Credit Analysis in Gurgaon Interested candidates may share your CV on whatsapp @ 8881551615 Apply ONLY if you have experience in all these skills please: 1) International Banking Experience Only 2) Cred Card Operations/ Master Card/ Debit Card 3) Chargeback 4) Dispute 5) Fraud Investigation Status: Full Time Work from Office (5 Days) Hours: Monday Friday, 9:00am - 5:00pm EST- (6:30 PM to 3:30 AM IST)- NIGHT SHIFT As a Credit Analyst, you will be part of a team performing outbound calls and offline work, adjudicating credit, conducting thorough investigations on credit bureaus, and deciding on the customers creditworthiness. Reporting to the Operations, this role offers a...
Posted 2 months ago
1.0 - 6.0 years
3 - 4 Lacs
Mumbai, Mumbai Suburban
Work from Office
Hiring for "AML" "International chat " Banking process Graduation required Exp.- Min. 1 year exp. required in International Banking, AML/KYC/Fraud / dispute Salary - 36k in hand HR Sangeeta 7693928266 Immediate joiners only Required Candidate profile Min. 1 year exp. required in International Banking, AML/KYC/Fraud / dispute Excellent communication required immediate joiners required
Posted 3 months ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
As an SAP Finance Business Analyst, you will be responsible for utilizing your expertise in SAP FICO & FSCM (S4 HANA) with a minimum of 10+ years of experience to provide strong functional knowledge. It is essential to have at least two full end-to-end implementation experiences. Your role will involve in-depth knowledge and hands-on experience in various FSCM modules including Credit Management, Collections Management, Dispute Management, Biller Direct, and integration between AR and FSCM modules. Your responsibilities will include managing Credit Management tasks such as Master Data maintenance, Credit Limit Request, Credit Limit Check, DCD, Exposure updates, and handling standing enhancem...
Posted 3 months ago
1.0 - 6.0 years
2 - 5 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
Key Responsibilities Disputes/Difference between Disputes and Fraud Transaction Monitoring: Review and analyze card transactions for potential disputes or fraudulent activity. Dispute Resolution: Investigate and resolve customer disputes related to credit/debit card charges, including chargebacks and refunds. Documentation: Compile evidence and submit response documents based on card network rules and reason codes. Compliance: Ensure adherence to Visa, Mastercard, and other card network regulations. Customer Support: Communicate with customers to understand issues and provide timely resolutions. Reporting: Maintain detailed records of disputes and generate reports on trends and resolution ou...
Posted 3 months ago
10.0 - 20.0 years
10 - 20 Lacs
Chennai
Work from Office
Job Title: Group Recovery Head Department: Finance / Revenue Cycle Management / Credit Control Location: Chennai --- Job Summary: The Recovery Manager will be responsible for managing and improving the recovery of outstanding dues from corporate clients, distributors, retailers, hospitals, and individual patients in the healthcare and trading ecosystem. The role involves proactive collection strategies, resolving disputes, legal coordination, and maintaining healthy cash flow. --- Key Responsibilities: 1. Accounts Receivable & Collections Monitor and manage overdue receivables across B2B and B2C segments (e.g., hospital receivables, pharmacy trade partners, distributors). Ensure timely follo...
Posted 3 months ago
1.0 - 5.0 years
2 - 3 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
Hiring for "Fraud Analyst" Chat process Exp. AML /KYC /Fraud /Dispute experience mandatory Salary - 28K Inhand + incentives 5 days working with any 2 week off Graduation mandatory "Immediate joiners" HR Sangeeta 7693928266 Required Candidate profile Candidate must have experience in KYC/AML /Fraud / Dispute Excellent written and verbal communication AML /KYC/Fraud/Dispute experience required Graduation mandatory Immediate joiners required
Posted 3 months ago
1.0 - 5.0 years
3 - 3 Lacs
Mumbai, Mumbai (All Areas)
Work from Office
Graduate with 6 months experience required Salary - 28k in-hand+ incentives 5 days working with any 2 week off Rotational shift Good communication Perks and benefits Incentives 5000 per month.
Posted 3 months ago
1.0 - 3.0 years
0 - 0 Lacs
noida
On-site
Hiring for Process Expert International Collections (Voice) Role: Process Expert Vertical: International Collections (Voice) Location: Noida Shift: Fixed US Shift Joining Date: 15th July Cab/Meal: One-side drop + One-time meal Salary Details: 30,000 In-hand 3,000 Attendance Bonus 5,000 Travel Allowance 3,600 PF + Gratuity Total CTC: 42,500 Eligibility: Graduate (Mandatory) Minimum 1 Year of International Voice Process Experience Age: 2130 Years Excellent Communication Skills
Posted 3 months ago
1.0 - 3.0 years
0 - 2 Lacs
Bengaluru
Work from Office
Job description Job Details: Job Level: 2A Designation: Senior Process Executive Experience: 1.5 to 2.5 years Location: Bangalore ( 5 Days Work from Office) Shifts: US Shift/ Night shift(6:30PM to 3:30AM) Notice Period : Immediate to 15 days Roles & Responsibilities : 1.Research and investigate disputed credit/Debit card transactions 2.Correspond with customers, merchants, and issuing banks 3.Analyze financial data and documents 4.Monitor and review chargeback disputes 5.Strong understanding of Mastercard regulations including REG E and Non REG E transactions, strong analytical skills, attention to detail and excellent communication abilities. 6. Experience in handling Fraud and dispute repr...
Posted 3 months ago
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