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Quality Coach UnboundB2B

2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

Job Description: Join UnboundB2B team, a leading demand generation company, on their journey to global success. As a Quality Coach, your role will involve monitoring calls and coaching Business Development Representatives (BDRs) to enhance performance and call quality. You will analyze dispositions, provide insights for coaching, and conduct need-based trainings to improve call quality. Additionally, you will ensure calibration of process standards, audit call notes, and oversee lead handover for better quality. Your responsibilities will also include providing learning and coaching opportunities to program teams and collaborating with supervisors for corrective actions. Prepare reports, man...

Posted 2 months ago

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