Dispatch Incharge - Manufacturing Company

Job Description

Role Overview: We are seeking a responsible, proactive, and customer-oriented Dispatch Incharge to independently manage the complete dispatch function of our organization. This role requires end-to-end responsibility—from planning monthly dispatches based on customer schedules to coordination with internal teams and direct communication with customers as a single point of contact.| Department: Logistics & Dispatch Experience Required: 3-5 years in dispatch/logistics/customer coordination (manufacturing industry preferred) Key Responsibilities: Receive and analyze monthly dispatch schedules from customers Plan daily/weekly/monthly dispatches accordingly in coordination with PPC and stores Ensure on-time and accurate dispatches as per customer requirements Act as Single Point of Contact (SPOC) for all customer communication related to dispatch. Coordinate with production, quality, and logistics teams to align dispatch readiness Supervise dispatch documentation—invoice, e-way bill, packing list, delivery challan, etc. Track dispatched goods until they are delivered and acknowledged by customer Handle urgent requirements, delays, and complaints smartly and professionally Maintain dispatch logs and reports for internal review and audits Present dispatch performance, issues, and plan to management periodically Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Yearly bonus Work Location: In person