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3.0 - 8.0 years
3 - 4 Lacs
Faridabad, Delhi / NCR
Work from Office
oles & Responsibilities: Customer Satisfaction: Ensure high levels of customer satisfaction through consistent follow-up, timely updates, and resolution of concerns. Track Net Promoter Score (NPS) and implement action plans for improvement. Inventory Promotion: Coordinate with sales team to drive movement of slow-moving inventory and support promotional strategies. Quotation Generation: Assist sales team in preparing and sharing accurate, timely quotations as per client requirements. Dispatch Coordination: Work closely with logistics and supply chain teams to ensure timely and accurate order dispatch; track via Order Tracking System as per SOP. Grievance Coordination: Log and resolve custome...
Posted 3 months ago
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