78 Disk Management Jobs - Page 4

Required Skills Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Education Qualification : Diploma Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 1. Handle incoming calls, emails and chat from the user may require working on rotational shift 2. Ability to comprehend end users from International locations over the phone 3. Recording, classifying and prioritizing tickets 4. Providing initial support and troubleshooting based on Knowledge Base articles 5. Taking a remote of an end users machine if required while troubleshooting 6. Routing requests to the appropriate support groups\ third party suppliers when tickets are not resolved during initial support 7. Monitoring the status and documenting the progress towards resolution of all open tickets 8. Keeping affected users informed about the progress. 9. Resolution confirmation and closure of tickets within the SLA Technical Skills: 1. Basic troubleshooting on different versions of Windows OS. E.g., Windows XP. Windows 7, Windows 10 and Windows 11 2. Understanding of desktop applications, installation and uninstallation 3. Ability to support users in business applications based on SOP s 5. Troubleshooting Desktop/Application remotely 6. Ability to carry out Disk management, Disk Encryption, Wireless configuration 7. Ability to check utilization and availability, ability to perform start up and shut down services by following SOP 8. Ability to Install and configure email client, troubleshoot connectivity issue Backup and Recovery: 1. Technical understanding of native backup management tools and different types of backups. 2. Ability to provide SOP based support for configuring and troubleshooting backup related issues 3. Basic Networking Desired Skills:- Basic understanding of virtual infrastructure and Cloud (AWS, Azure and Google cloud)

Shift: Rotational Shift (Primarily - 7PM-4AM IST) - US Hours Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 6 years of relevant experience. Position Description: 6+ Strong hands on experience (relevant) in Azure environment PaaS, IaaS. Knowledge in Azure Power Shell scripting for deploying the Resources Good hands on experience in IAM, PIM, Azure Cost, EntraID management Azure integration aspects for hybrid solutions such as WAN networking, ExpressRoute, VPN, B2B, B2C, Active Directory, etc. Knowledge of cloud-native and 3rd party tools for management, monitoring security and automation Define required Cloud Services (such as Azure VMs, Azure Storage, VNet, Firewalls, load-balancers, WAF, ExpressRoute, Resource Manager, Azure SQL, Azure Backup, Traffic Manager, Cloud & App Services, Azure Active Directory etc Good knowledge in SQL DB, CosmosDB, PostgreSQL Good working experience in IaC (Bicep, ARM and Terraform) Azure Backup, Azure Monitor, Azure Site Recovery, Recovery services, Azure update manager,Azure NetApp Files,Kubernetes ,ARC Collaborate with application architects and DevOps to modernize infrastructure as a service (IaaS) applications to Platform as a Service (PaaS) Create solutions that support a DevOps approach for delivery and operations of services Ensure that all cloud solutions follow security and compliance controls, including data sovereignty. Plan, organize, and control multiple responsibilities to achieve project objectives; technically guide projects through to completion. Ensure deliverables are completed within target timeframes and are consistently of high-quality. Interact with and advise business representatives of the application regarding functional and non-functional requirements Create proof-of-concepts to demonstrate viability of solutions under consideration Identify and implement best practices, tools and standards Provide consultative support to the clients for production incidents Drive and support system reliability, availability, scale, and performance activities Must have skills : Azure Platform (IAM, PIM, Azure Cost, EntraID) Network (VNet, Firewalls, load-balancers, WAF, ExpressRoute) Storage (Storage Accounts, Managed Disk, Azure Files) Data (SQL DB, CosmosDB, PostgreSQL) Compute (Virtual machines, WebApp) IaC (Bicep, ARM and Terraform) Azure DevOps, CI/CD Azure Backup, Azure Monitor, Azure Site Recovery, Recovery services, Azure update manager Azure NetApp Files Azure Kubernetes Services Azure ARC Skills: Cloud Computing DevOps English

About the Role We’re hiring a Cloud Operations Engineer to join our growing infrastructure team. In this role, you’ll be responsible for monitoring, maintaining, and responding to incidents in our production cloud environment. You will play a key role in ensuring uptime, performance, and reliability of cloud-based systems across compute, networking, and storage. This is an ideal opportunity for candidates interested in the operational side of cloud infrastructure, incident response, and systems reliability, especially those with a passion for Linux, monitoring tools, and automation. Job Responsibilities ? Monitor health and performance of cloud infrastructure using tools like Prometheus, Grafana, ELK, and Zabbix. ? Perform L1–L2 troubleshooting of compute, network, and storage issues. ? Respond to infrastructure alerts and incidents with a sense of urgency and ownership. ? Execute standard operating procedures (SOPs) for issue mitigation and escalation. ? Contribute to writing and improving incident response playbooks and runbooks. ? Participate in root cause analysis (RCA) and post-incident reviews. ? Automate routine operations using scripting and Infrastructure - as - Code (IaC) tools. Technical Skills Nice to Have (Not All Required) We don’t expect you to have experience in every area. If you’re eager to learn and have a solid foundation in Linux or cloud, you're encouraged to apply — even if you're still gaining experience in some areas below: ? Operating Systems: Linux (Debian / Ubuntu / CentOS / Rockylinux) ? Monitoring & Logging: Prometheus, Grafana, ELK, Zabbix, Nagios ? Infrastructure Troubleshooting Tools: top, htop, netstat, iostat, tcpdump ? Networking: DNS, NAT, VPN, Load Balancers ? Cloud Services: VM provisioning, disk management, firewall rules ? Automation & Scripting: Bash, Python, Git ? IaC Tools: Ansible, Terraform (good to have) ? Incident Response & RCA: Familiarity with escalation procedures and documentation best practices You Should Be Someone Who: ? Pays strong attention to detail and can respond under pressure ? Has solid analytical and troubleshooting skills ? Is comfortable working in shifts and taking ownership of incidents ? Communicates clearly and collaborates well with cross-functional teams ? Is eager to learn cloud automation, reliability, and monitoring practices What You’ll Gain ? Hands-on experience in live cloud infrastructure operations ? Expertise in monitoring tools, alert handling, and system troubleshooting ? Real-world experience with DevOps practices, SOPs, and RCA processes ? Exposure to automation and Infrastructure-as-Code workflows