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Senior Customer Success Engineer Freshworks

5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

Role Overview: As a Customer Success Engineer at Device42, you will play a crucial role in enabling the largest and most strategic customers to quickly realize business value through the implementation of the software. Your expertise in technology, process discipline, and dedication to customer success will drive fast time to value for our customers. Key Responsibilities: - Assist key customers with the Installation & Configuration (I&C) of their Device42 software to ensure fast time to value - Collaborate with Customer Success Managers to drive customer success, recognize business value, and identify potential upsell and expansion opportunities - Advocate for the customer by escalating issu...

Posted 1 week ago

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