107 Discoverer Jobs - Page 4

About the Role: Grade Level (for internal use): 09 The TeamTranslations department is part of the Financial Data Intelligence domain within the Market Intelligence division at S&P Global. The team is responsible for delivering accurate and timely translated content to internal financial and non-financial data collection teams within the division. It also supports translation requirements for other divisions as well as Corporate, Technology, Legal and News groups within the company.The ImpactAs a translator/linguist, you are responsible for producing quality translation in the target language. You will also be responsible for relevant and market specific research; data collection and analysis of the financial industry and other-related activities in the covered region through key processes established. Additionally, you will also maintain the most up-to-date market knowledge document through collaboration with relevant stakeholders and participate in projects to ensure the data integrity. This is reflected directly on the product that our clients use and support the company’s strategy in making S&P products available in target regions and industries. What is in it for you Have the opportunity to be a part of a large and growing Translations operation with over 300 employees across over 5 operating sites, that uses state-of-the-art translation processes and tools to deliver on the needs of internal customers not just within the division but the entire company. Be widely exposed to multiple data collection processes with a dependency on translation services within S&P Global. Be able to work with diverse and multicultural teams working out of Ahmedabad, Hyderabad, Manila, Penang, and Buenos Aires offices to achieve a common set of goals; andHave insight into our clients and/or C-level executives at companies whose data we cover, collect and present. Responsibilities Convert (translate/localize) high-level documents in the source language to the target language (Spanish to English and vice-versa) by relaying the style and tone of the original language. Collect relevant financial information through primary research and secondary research. Ensure that queries from both internal and external clients are addressed accurately, comprehensively, and timely. Provide quality assurance of translated and localized materials. Create and maintain language glossaries, dictionaries, and translation memories utilized for translation, and draft language-specific style guides based on project requirements. Deliver on predefined individual and team targets including delivering outcomes with quality and excellence. Stay abreast of updated translation and research guidelines and policies. Daily reporting of work performed during the day in the reporting tools, including fixing of errors as per quality feedback within specified time and report back after completion. Participate in developing and executing projects as assigned from time to time as per company requirements. This encompasses expanding the market information and additional data coverage. Participate in testing new tools and application that would enhance individual and team productivity and efficiency. Ideate and execute Process Improvement and Automation projects. Escalate concerns on time and with correct line of communication and appropriate response to mails from co-workers & management team. Collaborate with other data sets and stakeholders in support of the team’s expansion and transformation goals. What We are Looking For: Basic Qualifications: Proficiency or native competency in specified language (Spanish) and English. Other languages are a plus. At least 2 years of relevant experience as translator Excellent verbal and written communication skills in English and specified language (Spanish and familiarity with Spanish financial markets). Knowledge of Accounting and Financial subject matter, concepts, and terms. Preferred knowledge of financial statements (IS, BS, CF etc.), Key Ratios and other market-related data. Should have good analytical skills to conduct thorough objective research, and with good attention to detail. Well-versed with information research on the internet and desktop applications such as Microsoft Office 365 (MS Word, Excel, Teams, Outlook). Ability to interact with various levels and deal with issues in a mature and professional manner (excellent interpersonal skills to facilitate effective communication across teams) Must have the ability to work in a team as well as independently. Strong time management skills – must be able to prioritize, multi-task, and deliver regarding work deadlines, service level agreements, and targets set. Must have an inquisitive and investigative nature, and be proactive, highly motivated and have a positive attitude. Must be comfortable with learning modern technologies, processes, and tools.Preferred Qualifications Language proficiency certification is desirable. Proven experience of active participation on translation and localization projects particularly related to financial industry/markets. Experience with Lean principles, automation, and machine translation. Knowledge in SQL, Python and VBA Macro is a plus. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.For more information, visit www.spglobal.com/marketintelligence . What’s In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Were more than 35,000 strong worldwide—so were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Flexible DowntimeGenerous time off helps keep you energized for your time on. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIt’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email toEEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), DTMGOP202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)

About the Role: Grade Level (for internal use): 11 The Team: Join the S&P Global Enterprise Data Organization (EDO) Strategic Programs team, where we drive vision and strategy with a critical, thoughtful, and intuitive approach. Our team is dedicated to fostering collaboration across the enterprise, enhancing S&P Global’s capabilities, and ensuring the success of strategic initiatives. As an Analyst, you will play a crucial role in supporting project and program management efforts, contributing to the development and execution of strategic programs. The Impact: As an Analyst, you will support the successful execution of project and program management activities, helping to drive significant and measurable change across the enterprise. Your contributions will enhance enterprise capabilities, facilitate cross-divisional collaboration, and support the development of business cases, financial tracking, and resource management. What’s in it for you: Develop your skills in project and program management within a dynamic global organization. Gain experience in business case development, financial tracking, and resource management. Collaborate with senior leaders and stakeholders across the enterprise. Enhance your analytical and problem-solving skills in a fast-paced environment. Opportunity for professional growth and development within a supportive team. Primary Responsibilities: Assist in the development and management of business cases for strategic projects and programs. Support financial tracking and analysis, ensuring alignment with project and program budgets. Contribute to resource management efforts, helping to optimize resource allocation and utilization. Collaborate with project and program managers to gather requirements and monitor key success factors. Prepare presentation materials and reports for stakeholders and senior management. Facilitate communication and coordination across project teams and stakeholders. Proactively seek and incorporate feedback to enhance project and program outcomes. We’re Looking For: An analytical and detail-oriented individual with a strong desire to learn and grow within the field of project and program management. The ideal candidate will demonstrate excellent communication skills, critical thinking, and a commitment to collaboration and teamwork. Basic Qualifications: 3-4 years of experience in project or program management support, business analysis, or a related field. Strong analytical skills and attention to detail. Experience with financial tracking and analysis. Excellent written and verbal English communication skills. Ability to work collaboratively in a team environment and interact with stakeholders at all levels. Proactive, self-directed, and capable of thriving in a dynamic working environment. Preferred Qualifications: Experience with project management tools and methodologies. Knowledge of business case development and resource management. Strong problem-solving skills and the ability to adapt to changing priorities. Familiarity with financial analysis tools and techniques. What’s In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Were more than 35,000 strong worldwide—so were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Flexible DowntimeGenerous time off helps keep you energized for your time on. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIt’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email toEEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 10 - Officials or Managers (EEO-2 Job Categories-United States of America), DTMGOP103.2 - Middle Management Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)

About the Role: Grade Level (for internal use): 07 The TeamTranslations department is part of the Financial Data Intelligence domain within the Market Intelligence division at S&P Global. The team is responsible for delivering accurate and timely translated content to internal financial and non-financial data collection teams within the division. It also supports translation requirements for other divisions as well as Corporate, Technology, Legal and News groups within the company.The ImpactAs a translator/linguist, you are responsible for producing quality translation in the target language. You will also be responsible for relevant and market specific research; data collection and analysis of the financial industry and other-related activities in the covered region through key processes established. Additionally, you will also maintain the most up-to-date market knowledge document through collaboration with relevant stakeholders and participate in projects to ensure the data integrity. This is reflected directly on the product that our clients use and support the company’s strategy in making S&P products available in target regions and industries. What is in it for you Have the opportunity to be a part of a large and growing Translations operation with over 300 employees across over 5 operating sites, that uses state-of-the-art translation processes and tools to deliver on the needs of internal customers not just within the division but the entire company. Be widely exposed to multiple data collection processes with a dependency on translation services within S&P Global. Be able to work with diverse and multicultural teams working out of Ahmedabad, Hyderabad, Manila, Penang, and Buenos Aires offices to achieve a common set of goals; andHave insight into our clients and/or C-level executives at companies whose data we cover, collect and present. Responsibilities Convert (translate/localize) high-level documents in the source language to the target language (Turkish to English and vice-versa) by relaying the style and tone of the original language. Collect relevant financial information through primary research and secondary research. Ensure that queries from both internal and external clients are addressed accurately, comprehensively, and timely. Provide quality assurance of translated and localized materials. Create and maintain language glossaries, dictionaries, and translation memories utilized for translation, and draft language-specific style guides based on project requirements. Deliver on predefined individual and team targets including delivering outcomes with quality and excellence. Stay abreast of updated translation and research guidelines and policies. Daily reporting of work performed during the day in the reporting tools, including fixing of errors as per quality feedback within specified time and report back after completion. Participate in developing and executing projects as assigned from time to time as per company requirements. This encompasses expanding the market information and additional data coverage. Participate in testing new tools and application that would enhance individual and team productivity and efficiency. Ideate and execute Process Improvement and Automation projects. Escalate concerns on time and with correct line of communication and appropriate response to mails from co-workers & management team. Collaborate with other data sets and stakeholders in support of the team’s expansion and transformation goals. What We are Looking For: Basic Qualifications: Proficiency or native competency in specified language (Turkish) and English. Other languages are a plus. At least 2 years of relevant experience as translator Excellent verbal and written communication skills in English and specified language (Turkish and familiarity with Turkish financial markets). Knowledge of Accounting and Financial subject matter, concepts, and terms. Preferred knowledge of financial statements (IS, BS, CF etc.), Key Ratios and other market-related data. Should have good analytical skills to conduct thorough objective research, and with good attention to detail. Well-versed with information research on the internet and desktop applications such as Microsoft Office 365 (MS Word, Excel, Teams, Outlook). Ability to interact with various levels and deal with issues in a mature and professional manner (excellent interpersonal skills to facilitate effective communication across teams) Must have the ability to work in a team as well as independently. Strong time management skills – must be able to prioritize, multi-task, and deliver regarding work deadlines, service level agreements, and targets set. Must have an inquisitive and investigative nature, and be proactive, highly motivated and have a positive attitude. Must be comfortable with learning modern technologies, processes, and tools.Preferred Qualifications Language proficiency certification is desirable. Proven experience of active participation on translation and localization projects particularly related to financial industry/markets. Experience with Lean principles, automation, and machine translation. Knowledge in SQL, Python and VBA Macro is a plus. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.For more information, visit www.spglobal.com/marketintelligence . What’s In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Were more than 35,000 strong worldwide—so were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Flexible DowntimeGenerous time off helps keep you energized for your time on. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIt’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email toEEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), DTMGOP203 - Entry Professional (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)

> Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: ServiceNow ITOM Service Mapping. Experience: 3-5 Years.

As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end to end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 3+ years and 2+ years in ServiceNow Experience in ServiceNow ITSM, CMDB module with experience in implementation, configuration, updates & troubleshooting. Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Working knowledge to develop on Service CatLog Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and CIS-ITSM Certifications

Relevant Years of Experience Required: 3 to 9 years Work Location: Kolkata Minimum Education Criteria: Fulltime three or four years Degree. (B. Design or M. Design will be an added advantage) Mode of Work: Work from Office (3-5 days a week) Job Description: • Understands the overall UX design process, Business stakeholder vision and general software development / platform specific principles in both CX and EX contexts • Mature in problem framing and requirements gathering methodologies and assists in contributing to those activities (may conduct and delegate subtasks to others) • Proficient in Discovery and data synthesis to identify critical user insights and develop hypotheses to design effective experiences • Performs experience audits / usability analysis e.g. Immersive studies, heuristic assessments • Designs low fidelity to high fidelity UI designs and prototypes (Sketches, wireframes, fully interactive mocks) for web applications, mobile devices (web, native, hybrid etc.), or any other form factors for best-in-class digital experience • Crafts proof of concepts in mixed-fidelity in collaboration with visual designers • Creates research artifacts e.g. Analysis summaries and ideation strategies needed for workshops as directed and can participate when needed • Contributes to experience strategy as needed • Assists in conducting usability testing or other exploratory / evaluative user research methods as directed • Ability to design for modern emerging experiences based on Generative AI and immersive design is a plus

ServiceNow Developer – Asset Management What you will do As a ServiceNow Administrator - Asset Management, you will be responsible for the day-to-day administration, maintenance, and support of the ServiceNow platform, focusing on IT Operations Management (ITOM) and IT Asset Management (ITAM) modules, including Cloud Discovery, Optimization, and Governance. Your primary responsibilities will include request fulfillment, incident response, platform maintenance, and general system administration. Additionally, you will assist with junior developer tasks such as creating workflows, troubleshooting technical issues, and performing application configurations. You will work closely with internal stakeholders to ensure the platform operates smoothly and that IT asset data is properly managed, governed, and optimized. Roles & Responsibilities: Provide daily administrative support for ServiceNow ITOM and ITAM modules, focusing on Cloud Discovery, Optimization, and Governance Fulfill service requests related to IT asset management, platform configuration, and user access, ensuring timely and accurate delivery Respond to incidents and resolve platform issues related to ITOM and ITAM, minimizing downtime and service disruption Perform regular platform maintenance tasks, including patching, upgrades, and health checks to ensure optimal performance Assist with the configuration and management of workflows, asset tracking, and governance processes within the ITAM and ITOM modules Conduct customizations such as form creation, field configuration, and notification setup to meet evolving business needs Support the discovery and optimization of cloud resources, ensuring that IT assets are efficiently tracked and managed Collaborate with senior developers or platform owners to troubleshoot and resolve more complex technical issues Manage role-based access control (RBAC) for ITOM and ITAM modules, ensuring that security and compliance standards are maintained Assist in monitoring IT asset lifecycle management, ensuring assets are properly recorded, utilized, and decommissioned Provide end-user support for IT asset-related inquiries and troubleshooting, guiding users in asset management processes Participate in platform-related projects, assisting with testing and implementation of new features or upgrades for IT asset management Create and maintain detailed documentation for system changes, updates, administrative processes, and asset management procedures for future reference and knowledge sharing Stay informed about new ServiceNow features and best practices related to ITOM and ITAM, applying updates to improve platform performance, asset governance, and user satisfaction Basic Qualifications: Master’s degree and 1 to 3 years of Computer Science, IT or related field experience OR Bachelor’s degree and 3 to 5 years of Computer Science, IT or related field experience OR Diploma and 7 to 9 years of Computer Science, IT or related field experience Must-Have Skills: ServiceNow ITOM & ITAM Module Configuration: Experience configuring and supporting ITOM and ITAM modules, including CMDB (Configuration Management Database), Discovery, and Asset Management to track assets and configuration items (CIs). Basic CMDB Management: Knowledge of configuring and maintaining the CMDB, ensuring accurate data collection, relationships between CIs, and supporting the configuration management process. Automation & Workflow Configuration: Proficiency in using Flow Designer or Workflow Editor to automate processes such as asset lifecycle management and discovery scheduling, streamlining IT operations. User Experience & Interface Enhancements: Ability to improve user interfaces for ITOM/ITAM modules, focusing on simplifying asset management and configuration management tasks for end users. Preferred Qualifications: Scripting Fundamentals: Knowledge of JavaScript and Glide API to support minor customizations, client scripts, and business rules within ITOM and ITAM modules. Report & Dashboard Creation: Ability to create custom reports and dashboards that track key ITAM and ITOM metrics such as asset lifecycle status, CI health, and service availability. Configuration Management Process Knowledge: Understanding of best practices for configuration management and asset tracking to support and improve the accuracy and efficiency of IT operations. Cross-Module Support: Willingness to support and integrate other ServiceNow capabilities (e.g., ITSM, SecOps) with ITOM and ITAM for enhanced IT service and operations efficiency. Professional Certifications: ServiceNow Certified System Administrator (Preferred) ServiceNow Certified Application Developer (Preferred) ServiceNow Certified Implementation Specialist (CIS) micro-certifications in ITOM or ITAM (preferred) Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills Work Hours: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required. Potential Shifts (subject to change based on business requirements):Second Shift:2:00pm – 10:00pm IST; Third Shift:10:00 pm – 7:00 am IST. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Equal opportunity statement Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com

Design, develop, and configure ServiceNow applications and workflows. Implement ITSM, ITOM, and automation solutions. Customize ServiceNow modules to optimize IT service management and enhance user experience. Integrate with third-party systems to streamline business operations.

The Developer - ITOM - CMDB and Discovery role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Developer - ITOM - CMDB and Discovery domain.

The Developer - ITOM - CMDB and Discovery role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Developer - ITOM - CMDB and Discovery domain.

Eurofins Advinus is a premier preclinical and early development CRO offering drug discovery, preclinical and development stage contract research services in the areas of discovery services, regulatory Toxicology (Safety Assessment), DMPK, Analytical R&D Services and API CDMO. Eurofins Advinus manufactures drug substances to support Toxicology and early clinical studies. With over 30 years of GLP compliance and certification, Eurofins Advinus serves diverse industries such as Biotech, Pharmaceutical, Biological, Agrochemical, Nutraceutical and Cosmetic. Eurofins Advinus is the only contract research organization (CRO) in India to have developed data in support of 90+ end-to-end IND enabling packages to be submitted to global regulators such as USFDA, EMA, MHRA, Health Canada and others. Role to manage team size of 1 to 3 scientists (M.Sc.) Good team player, should be able to lead the team of 1-3 scientist (M.Sc.) and monitor their day-to-day activities along with his own to complete the time bound tasks Strong interpersonal skill and managing cross functional teams Sound knowledge in synthetic/Medicinal chemistry Niche area chemistry experience is preferred Performing fundamental literature & patent searches related to project activities and develop alternative strategies Sound knowledge of scientific search engine such as SciFinder, Reaxys etc. Sound knowledge of structural elucidation and interpretation using analytical techniques such as NMR, IR, HPLC, GC, LC-MS etc. Good knowledge of laboratory safety and be a strong promoter of SHE activities in the lab Qualifications For M.Sc, 7-10 years of Discovery/Medicinal Chemistry R&D experience and for PhD, 2-4 years of experience in discovery/medicinal Chemistry CRO. Additional Information Excellent technical, problem-solving, writing, influencing and communication skills Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude. Demonstrative communication skills and confident in conveying information to internal customer

Looking for an Immediate joiner ITSM & Platform Architecture Leadership: Architect and lead the design and implementation of comprehensive ServiceNow ITSM solutions, including Incident, Problem, Change, Service Catalog, Knowledge, and Service Portal. Develop and maintain the overarching ServiceNow platform architecture, ensuring its stability, scalability, performance, and security as the foundation for all modules. Define and enforce technical standards, guidelines, and best practices for both ITSM and the ServiceNow platform. Drive strategic decisions regarding platform upgrades, module adoption, and integration strategies. Cross-Module Solution Design & Integration: Leverage your expertise in other ServiceNow modules (e.g., IT Operations Management (ITOM), Customer Service Management (CSM), Human Resources Service Delivery (HRSD), Governance, Risk, and Compliance (GRC)) to design integrated solutions that extend beyond traditional ITSM. Architect seamless integrations between ITSM and other ServiceNow modules, as well as external enterprise systems. Identify opportunities to optimize business processes by strategically utilizing the interconnectedness of various ServiceNow modules. Platform Governance & Optimization: Establish and enforce robust ServiceNow platform governance policies and procedures to ensure consistency and maintainability across all modules. Proactively manage platform health, performance, and capacity, implementing optimization strategies as needed. Oversee data architecture, integrity, and security within the ServiceNow environment, considering the implications across all modules. Manage user roles, permissions, and access controls, ensuring appropriate segregation of duties and data protection. Technical Leadership & Mentorship: Provide technical leadership and guidance to ServiceNow developers, administrators, and other technical resources working across different modules. Mentor and coach junior team members, fostering their growth and expertise in the ServiceNow platform. Participate in code reviews and ensure adherence to development best practices across all ServiceNow initiatives. Stakeholder Collaboration & Communication: Collaborate effectively with stakeholders from IT, business units, and other departments to understand their requirements and translate them into comprehensive ServiceNow solutions leveraging multiple modules. Communicate complex technical concepts clearly and concisely to both technical and non-technical audiences. Present architectural designs, solution proposals, and strategic recommendations to stakeholders and leadership. Continuous Learning & Innovation: Stay abreast of the latest ServiceNow releases, features, and industry trends across all relevant modules. Proactively identify opportunities to leverage new ServiceNow capabilities to drive innovation and improve business outcomes. Contribute to the development of the ServiceNow roadmap and strategic vision for the organization.

ACL Digital is seeking experienced Database Administrators (DBAs) to perform Oracle DB maintenance activities and support existing Oracle E-Business Suite (EBS) application databases. Responsibilities include managing and expediting the instance cloning process using tools like Actifio, supporting legacy reporting environments, and ensuring the proper functioning of supporting applications/tools. Responsibilities: Perform Oracle DB maintenance activities, including scheduled maintenance, security patching, and monitoring. Manage and expedite the instance cloning process using tools like Actifio. Support legacy reporting environments (e.g., Discoverer, Noetix Views). Ensure the proper functioning of supporting applications/tools (e.g., Excel4Apps, Config Snapshot). Conduct database performance tuning and optimization. Handle backup and recovery operations to ensure data integrity and availability. Provide support for database-related issues and troubleshoot problems as needed. Collaborate with application teams to ensure seamless integration and performance of database systems. Stay updated with the latest Oracle database technologies and best practices. Must-Have: Extensive experience as an Oracle DBA. Strong knowledge of Oracle database maintenance and performance tuning. Experience with tools like Actifio for instance cloning. Familiarity with legacy reporting environments (e.g., Discoverer, Noetix Views). Proficiency with supporting applications/tools (e.g., Excel4Apps, Config Snapshot). Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Good-to-Have: Experience with Oracle EBS databases. Familiarity with automation tools for database management. Knowledge of Oracle database security best practices.

As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end to end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 3+ years and 2+ years in ServiceNow Experience in ServiceNow ITSM, CMDB module with experience in implementation, configuration, updates & troubleshooting. Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Working knowledge to develop on Service CatLog Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and CIS-ITSM Certifications

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. As a ServiceNow - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services. Discovery and Service Mapping - Implement and maintain ServiceNow Discovery across on-prem, hybrid, and cloud environments (AWS, Azure, GCP). Configure/Customise credentials, MID Servers , and probes/sensors to enable complete and accurate infrastructure discovery. Implement best practices for Discovery schedules , data reconciliation , and CMDB data hygiene . Design, develop, and maintain Service Mapping patterns for custom and out-of-the-box applications.. Event Management - Implement and configure ServiceNow Event Management (ITOM) capabilities, including Event Rules, Alert Management, and Correlation Rules. Integrate monitoring tools (e.g., SolarWinds, SCOM, Dynatrace, Zabbix, Nagios, AppDynamics, Splunk, etc. ) with ServiceNow using MID Servers or APIs. Collaborate with CMDB, Discovery, and Service Mapping teams to ensure data integrity and effective alert-to-CI mapping. Integration - Build and optimize integrations with external systems using REST, SOAP, and APIs for tools like Active Directory (AD), MID Servers, and cloud environments and Develop custom discovery patterns, workflows, and solutions tailored to specific business needs. ServiceNow ITOM - CMDB, Event management to allow ServiceNow to receive, correlate, and manage alerts or events from monitoring tools like Grafana, Solve, Control M, OEM. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience 8+ years of experience in ServiceNow development. Candidate should have experience in Discovery and Service Mapping, ServiceNow Discovery, Event Management, Integration. Experience with Configuring Discovery Module for On Prem, Cloud (AWS, GCP). Experience with configuring various authentication mechanism, customizing the OOTB discovery pattern based on the need and good understanding on the OOTB Patterns. Able to analyse discovery related issues (Including MID Server related issues). Good with Shell Scripting and Unix/Linux commands) Experience with Integrating External Sources (Dynatrace, SolarWinds) with Event Management, Configuring Event Rules, Alert Rules, Flow Designer, Incident Management. Good understanding on Event Correlation and Alert Grouping. Experience with Configuring Service Maps based on Top-down approach, Dynamic CI Approach. Good knowledge on Service Operating Workspace and Service Dashboard. Configuration of Impact Rules in Service Maps. Good understanding of MID Server architecture and able to troubleshoot Discovery related issues. Experience in ServiceNow testing, conducts a wide range of quality-control tests and analyses results to ensure that software meets or exceeds specified standards and end-user requirements. Graduation/Post-Graduation in Computer Science, Engineering, or a related field is necessary. Preferred Technical and Professional Experience Certification CIS – Discovery, CIS – Event Management or CIS – Service Mapping, CIS – AiOps Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. As a ServiceNow - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services. Discovery and Service Mapping - Implement and maintain ServiceNow Discovery across on-prem, hybrid, and cloud environments (AWS, Azure, GCP). Configure/Customise credentials, MID Servers , and probes/sensors to enable complete and accurate infrastructure discovery. Implement best practices for Discovery schedules , data reconciliation , and CMDB data hygiene . Design, develop, and maintain Service Mapping patterns for custom and out-of-the-box applications.. Event Management - Implement and configure ServiceNow Event Management (ITOM) capabilities, including Event Rules, Alert Management, and Correlation Rules. Integrate monitoring tools (e.g., SolarWinds, SCOM, Dynatrace, Zabbix, Nagios, AppDynamics, Splunk, etc. ) with ServiceNow using MID Servers or APIs. Collaborate with CMDB, Discovery, and Service Mapping teams to ensure data integrity and effective alert-to-CI mapping. Integration - Build and optimize integrations with external systems using REST, SOAP, and APIs for tools like Active Directory (AD), MID Servers, and cloud environments and Develop custom discovery patterns, workflows, and solutions tailored to specific business needs. ServiceNow ITOM - CMDB, Event management to allow ServiceNow to receive, correlate, and manage alerts or events from monitoring tools like Grafana, Solve, Control M, OEM. Testing - Knowledge of test automation using ATF. Should be able to do Test Case Design, Test Planning and Test Strategies. Understand the requirements, prepare test plans, test cases, execute & report. Ability to write test cases and test scenario, review, run and generate test reports Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience 8+ years of experience in ServiceNow development. Experience in ATF testing. Candidate should have experience in Discovery and Service Mapping, ServiceNow Discovery, Event Management, Integration. Experience with Configuring Discovery Module for On Prem, Cloud (AWS, GCP). Experience with configuring various authentication mechanism, customizing the OOTB discovery pattern based on the need and good understanding on the OOTB Patterns. Able to analyse discovery related issues (Including MID Server related issues). Good with Shell Scripting and Unix/Linux commands) Experience with Integrating External Sources (Dynatrace, SolarWinds) with Event Management, Configuring Event Rules, Alert Rules, Flow Designer, Incident Management. Good understanding on Event Correlation and Alert Grouping. Experience with Configuring Service Maps based on Top-down approach, Dynamic CI Approach. Good knowledge on Service Operating Workspace and Service Dashboard. Configuration of Impact Rules in Service Maps. Good understanding of MID Server architecture and able to troubleshoot Discovery related issues. Experience in ServiceNow testing, conducts a wide range of quality-control tests and analyses results to ensure that software meets or exceeds specified standards and end-user requirements. Graduation/Post-Graduation in Computer Science, Engineering, or a related field is necessary. Preferred Technical and Professional Experience Certification CIS – Discovery, CIS – Event Management or CIS – Service Mapping, CIS – AiOps Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

About the Role: Grade Level (for internal use): 07 Business Relationships team captures information on Customers, Suppliers, Competitors, and Products/Services, as well as the Strategic Alliances of companies to provide a perspective on how companies are connected and what they offer. The job role would be to work for the Supply chain data set that aggregates information on Customers, Suppliers, and Strategic Alliances of companies to provide a perspective on how companies are connected along with the signification information, such as the revenues, start and end dates, and count of customers/suppliers, etc. Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwideso we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Our benefits include: Health & WellnessHealth care coverage designed for the mind and body. Flexible DowntimeGenerous time off helps keep you energized for your time on. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), DTMGOP203 - Entry Professional (EEO Job Group), SWP Priority Ratings - (Strategic Workforce Planning)

Ideally, we are looking for someone with 5+ yrs in Discovery, Service Mapping and ITOM capabilities. Working knowledge of ServiceNow capabilities involving ITSM, SPM, ServiceWatch, Midserver and security architecture for SaaS platforms Required Candidate profile Strong configuration of base capabilities and examples of platform integration models. Strong grasp on team interoperation and collaboration. Call Vikas - 8527840989 vikasimaginators@gmail.com

About Us : TribolaTech Founded in 2009, TribolaTech specializes in providing Information Technology Solutions and Outsourcing Services. Our executive teams have over 5 decades of combined experience in IT Consulting, Data Management and Staff Augmentation. We love technology and are proud to build a world class global company. TribolaTech is committed to delivering quality solutions that provide exceptional value, innovation, assurance, and integrity to our customers. With deep industry and business process expertise, comprehensive resources and a proven track record, TribolaTech can mobilize the right people, process and technologies to help clients improve their business. Looking for Immediate to 30 Joiner ServiceNow Business Analyst ServiceNow Business Analyst CMDB , ITOM, ITSM, Discovery Good to have Green field implementation. Experince : 7 years of relevant experince in ServiceNow Location : Remote Position: ServiceNow Business Analyst CMDB , ITOM, ITSM, Discovery Job Description: We are looking for a highly motivated and hands-on ServiceNow Business Analyst to support a greenfield implementation of the ServiceNow platform. This role will focus on the ITSM suite , ITOM CMDB , and Discovery modules. The ideal candidate will have strong functional knowledge, excellent communication skills, and the ability to demonstrate business value through the platform. Key Responsibilities: Act as the primary BA for the implementation of ITSM, CMDB, and Discovery modules in ServiceNow Collaborate with stakeholders to gather, analyse, and document business and technical requirements Work hands-on with the platform to test, validate, and demonstrate ServiceNow functionality Conduct demos and walkthroughs to showcase capabilities and value to business users Serve as a bridge between technical teams and business stakeholders Support UAT, training, and go-live activities Manage stakeholder expectations and provide regular updates Key Requirements: Proven experience with ServiceNow ITSM , CMDB , and Discovery Hands-on experience testing and validating ServiceNow functionality Strong understanding of service management processes and workflows Excellent communication and stakeholder management skills Ability to articulate value and impact to business stakeholders Experience with greenfield ServiceNow implementations is a plus

Relevant Years of Experience Required: 3 to 9 years Work Location: Kochi, Kerala Minimum Education Criteria: Fulltime three or four years Degree. (B. Design or M. Design will be an added advantage) Mode of Work: Work from Office (3-5 days a week) Job Description: • Understands the overall UX design process, Business stakeholder vision and general software development / platform specific principles in both CX and EX contexts • Mature in problem framing and requirements gathering methodologies and assists in contributing to those activities (may conduct and delegate subtasks to others) • Proficient in Discovery and data synthesis to identify critical user insights and develop hypotheses to design effective experiences • Performs experience audits / usability analysis e.g. Immersive studies, heuristic assessments • Designs low fidelity to high fidelity UI designs and prototypes (Sketches, wireframes, fully interactive mocks) for web applications, mobile devices (web, native, hybrid etc.), or any other form factors for best-in-class digital experience • Crafts proof of concepts in mixed-fidelity in collaboration with visual designers • Creates research artifacts e.g. Analysis summaries and ideation strategies needed for workshops as directed and can participate when needed • Contributes to experience strategy as needed • Assists in conducting usability testing or other exploratory / evaluative user research methods as directed • Ability to design for modern emerging experiences based on Generative AI and immersive design is a plus

Role Purpose The purpose of the role is to create exceptional product architectural design for the existing and new products and enable delivery teams to provide exceptional client engagement and satisfaction. Do Develop architectural designs for the new and existing products Define product requirements and design needs by displaying complete understanding of product vision and business requirements Understand market- driven business needs and objectives; technology trends and requirements to define architecture requirements and strategy Create a product-wide architectural design that ensures systems are scalable, reliable, and compatible with different deployment options Develop theme-based Proof of Concepts (POCs) in order to demonstrate the feasibility of the product idea and realise it as a viable one Analyze, propose and implement the core technology strategy for product development Conduct impact analyses of changes and new requirements on the product development effort Provide solutioning of RFPs received from clients and ensure overall product design assurance as per business needs Collaborate with sales, development, consulting teams to reconcile solutions to architecture Analyse technology environment, enterprise specifics, client requirements to set a product solution design framework/ architecture Provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology Define and understand current state product features and identify improvements, options & tradeoffs to define target state solutions Clearly articulate, document and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps Validate the solution/ prototype from technology, cost structure and customer differentiation point of view Identify problem areas and perform root cause analysis of architectural design and solutions and provide relevant solutions to the problem Tracks industry and application trends and relates these to planning current and future IT needs Provides technical and strategic input during the product deployment at the client site Support Delivery team during the product deployment process and resolve complex issues Collaborate with delivery team to develop a product validation and performance testing plan as per the business requirements and specifications. Identifies implementation risks and potential impacts. Maintain product roadmap and provide timely inputs for product upgrades as per the market needs Enable Delivery Teams by providing optimal delivery solutions/ frameworks Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results Identify technical, process, structural risks and prepare a risk mitigation plan for the product Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams Leads the development and maintenance of enterprise framework and related artefacts Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams Ensure optimal Client Engagement Support pre-sales team while presenting the entire product design and its principles to the client Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor Competency Building and Branding Ensure completion of necessary trainings and certifications Develop Proof of Concepts (POCs),case studies, demos etc. for new growth areas based on market and customer research Develop and present a point of view of Wipro on product design and architect by writing white papers, blogs etc. Attain market referencability and recognition through highest analyst rankings, client testimonials and partner credits Be the voice of Wipro’s Thought Leadership by speaking in forums (internal and external) Mentor developers, designers and Junior architects for their further career development and enhancement Contribute to the architecture practice by conducting selection interviews etc Team Management Resourcing Anticipating new talent requirements as per the market/ industry trends or client requirements Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Deliver No.Performance ParameterMeasure1.Product design and developmentCSAT, quality of design/ architecture, FTR, delivery as per cost, quality and timeline, POC review and standards2.Capability development% trainings and certifications completed, mentor technical teams, Thought leadership content developed (white papers, Wipro PoVs)3.Team ManagementTeam attrition %, Employee satisfaction score Mandatory Skills: App Cloud Assessment & Discovery. Experience8-10 Years.

Job Title ServiceNow ITOM Developer (Event Management) Job Location Bangalore / Mumbai (Onsite) Experience 4+ years Job Type Full-Time About the Role : We are seeking a highly skilled ServiceNow ITOM Developer with a strong background in Event Management. The ideal candidate will have at least 4 years of hands-on experience in ServiceNow ITOM (IT Operations Management) modules, specifically focusing on Event Management and its integration with other ServiceNow modules. You will be responsible for designing, developing, and implementing ServiceNow Event Management solutions that align with our IT infrastructure and support operations. Key Responsibilities : - Design, develop, and implement ServiceNow Event Management solutions to meet business requirements. - Develop and customize Event Management policies, thresholds, and alert rules for automatic event processing. - Work closely with the ServiceNow ITOM team to integrate Event Management with other modules like Incident Management, Problem Management, Change Management, and Discovery. - Troubleshoot and resolve issues related to ServiceNow Event Management, including event rules, alerting, and notification processes. - Perform regular system updates, maintenance, and upgrades of the ServiceNow Event Management platform. - Develop and maintain integrations with monitoring tools to process incoming events into ServiceNow. - Create and maintain technical documentation for all customizations and integrations. - Ensure that the Event Management process is optimized for efficiency, performance, and scalability. - Collaborate with cross-functional teams to ensure effective implementation and alignment with organizational goals. - Participate in on-call support and provide incident resolution related to ITOM and Event Management. Requirements : - Experience Minimum 4 years of experience in ServiceNow ITOM, specifically in Event Management. - ServiceNow Modules Hands-on experience in Event Management, Discovery, Service Mapping, and Orchestration. - Strong knowledge of ServiceNow ITOM and its Event Management processes. - Proficiency in ServiceNow Scripting Client Scripts, Business Rules, UI Actions, UI Pages, Script Includes. - In-depth understanding of event management best practices, including event correlation, suppression, and alert rules. - Integration Experience Knowledge of integrating ServiceNow Event Management with third-party monitoring tools (e.g., Nagios, Zabbix, SolarWinds, etc.). - Strong experience with ServiceNow API, Web Services, and data integration processes. - Familiarity with ITIL processes and CMDB concepts. - Experience in configuring and customizing ServiceNow Event Management in an enterprise environment. - Ability to work effectively in an agile environment and manage multiple tasks. - Strong communication and problem-solving skills. - Bachelor's degree in Computer Science, Information Technology, or related field. Apply Insights Follow-up Save this job for future reference Did you find something suspiciousReport Here! Hide This Job Click here to hide this job for you. You can also choose to hide all the jobs from the recruiter.

ServiceNow Architect - ITOM Exp level - 10 years and above Location Coimbatore / Hyderabad / Remote Summary : We are seeking a highly skilled ServiceNow Architect specializing in IT Operations Management (ITOM) with at least 10 years of experience to join our dynamic team. The ideal candidate should have extensive hands-on experience in designing and implementing ServiceNow ITOM solutions, demonstrating deep technical expertise and leadership in ServiceNow platform capabilities. Responsibilities : - Lead the design and architecture of ServiceNow ITOM solutions, including Discovery, Service Mapping, Event Management, and Cloud Management. - Collaborate with stakeholders to gather requirements, understand business needs, and translate them into technical solutions within the ServiceNow platform. - Develop and implement best practices for configuring and customizing ServiceNow ITOM applications to meet organizational requirements. - Provide technical leadership and guidance to development teams, ensuring adherence to architectural standards and best practices. - Conduct workshops, training sessions, and knowledge sharing activities related to ServiceNow ITOM for both technical and non-technical stakeholders. - Act as a subject matter expert (SME) on ServiceNow ITOM capabilities, staying updated with the latest platform enhancements and industry trends. - Drive continuous improvement efforts in ServiceNow ITOM implementations, optimizing processes and enhancing operational efficiency. Requirements : - Bachelor's degree in Computer Science, Information Technology, or related field; advanced degree preferred. - Minimum of 10 years of experience working with ServiceNow platform, with a focus on IT Operations Management (ITOM). - Proven experience in architecting, designing, and implementing ServiceNow ITOM solutions, including Discovery, Service Mapping, and Event Management. - Strong understanding of cloud technologies and experience with ServiceNow Cloud Management would be advantageous. - Excellent communication skills with the ability to effectively interact with technical and non-technical stakeholders at all levels. - ServiceNow certifications such as Certified Implementation Specialist (CIS) in ITSM and ITOM are highly desirable. - Ability to work independently and as part of a team, handling multiple projects simultaneously in a fast-paced environment. - Flexibility to work onsite at Coimbatore or Hyderabad or remotely, as per project requirements. Apply Insights Follow-up Save this job for future reference Did you find something suspiciousReport Here! Hide This Job Click here to hide this job for you. You can also choose to hide all the jobs from the recruiter.

Job Title ServiceNow Architect. Job Summary : We are seeking a highly skilled ServiceNow Architect with expertise in IT Operations Management (ITOM) or IT Asset Management (ITAM) to design, implement, and optimize ServiceNow solutions. The ideal candidate will work closely with stakeholders to define requirements, create scalable architectures, and drive automation for IT services and asset management. Key Responsibilities : Solution Architecture & DesignDesign and implement scalable, secure, and efficient ServiceNow solutions aligned with business needs. ITOM/ITAM ExpertiseDevelop and enhance CMDB, Discovery, Event Management, Orchestration, Asset Management, and Software License Management processes. Integration & AutomationIntegrate ServiceNow with third-party applications, cloud platforms, and enterprise systems using APIs, MID servers, and automation tools. Governance & Best PracticesDefine standards for configuration, development, and deployment to maintain performance, compliance, and security. Stakeholder CollaborationWork with IT teams, business units, and leadership to gather requirements, develop roadmaps, and ensure alignment with organizational goals. Customization & DevelopmentLead scripting, UI policies, workflows, and business rules development to enhance ServiceNow capabilities. Performance OptimizationMonitor and improve system performance, ensuring high availability and efficient data management. Training & DocumentationProvide guidance to developers and administrators, create documentation, and conduct training sessions as needed. Required Skills & Qualifications :- 5+ years of ServiceNow experience, with a focus on ITOM or ITAM.- Strong understanding of ServiceNow CMDB, Discovery, Event Management, Orchestration, Asset Management, and SAM.- Experience integrating ServiceNow with cloud platforms (AWS, Azure, GCP), monitoring tools, and ITSM solutions.- Expertise in JavaScript, REST/SOAP APIs, Web Services, and Flow Designer.- Strong knowledge of ITIL, ITSM, and industry best practices.- ServiceNow Certified System Administrator (CSA) required; CIS-ITOM, CIS-ITAM, or ServiceNow Architect certifications preferred.- Hands-on experience with MID Server deployment and Service Graph Connectors.- Excellent problem-solving, communication, and stakeholder management skills. Preferred Qualifications :- Experience with AIOps, Predictive Intelligence, and Cloud Management within ServiceNow.- Familiarity with hardware/software asset lifecycle management and procurement workflows.- Background in enterprise IT environments with experience in networking, security, and infrastructure. Why Join Us .- Opportunity to work on cutting-edge ServiceNow implementations.- Collaborative and innovative work environment.- Competitive salary, benefits, and career growth opportunities.ApplyInsightsFollow-upSave this job for future referenceDid you find something suspiciousReport Here! Hide This JobClick here to hide this job for you. You can also choose to hide all the jobs from the recruiter.

Experience Level : 5+ years as a ServiceNow QA Tester Job Overview: We are seeking an experienced and highly skilled ServiceNow QA to join our team. The ideal candidate will have 5+ years of hands-on experience working with the ServiceNow platform , particularly in ITSM , CMDB , HRSD , Discovery , and other core modules. The candidate should be an expert in manual and automated testing , including functional testing , API testing , and UI testing . A key responsibility of this role is ensuring the quality, performance , and reliability of ServiceNow applications and integrations. This individual will be responsible for developing and executing test plans, performing integration and regression testing, and troubleshooting complex ServiceNow configurations. The role requires proficiency with tools such as ServiceNow Automated Test Framework (ATF) , Postman , Selenium , and other testing tools, working closely with Agile teams to ensure smooth project delivery and high-quality results. Key Responsibilities: ServiceNow Platform Expertise : Demonstrate a deep understanding of ServiceNow modules such as ITSM , CMDB , HRSD , Discovery , and Service Portal . Validate ServiceNow portal customizations, widgets, UI components, and integrations with third-party systems. Test ServiceNow translations and language packs for multi-lingual support. Work on POC testing for new features and modules before deployment. Test Planning & Execution : Lead the creation, execution, and maintenance of comprehensive test plans , test cases , and test scripts . Perform functional , regression , integration , security , and performance testing for various ServiceNow modules. Validate configurations, customizations, and integrations for both standard and third-party solutions. Conduct User Acceptance Testing (UAT) and support business users during test execution. Automation & Technical Testing : Utilize ServiceNow Automated Test Framework (ATF) to automate UI and API tests. Develop automation scripts using Selenium , TestNG , JavaScript , and Jelly Script for efficient regression testing. Perform API testing using REST/SOAP frameworks with tools like Postman and SoapUI . Test workflow automation , business rules , and script includes within ServiceNow. Integration & Customization Testing : Conduct thorough integration testing to ensure seamless interaction between ServiceNow and other business-critical systems (e.g., Active Directory , LDAP , third-party APIs ). Validate custom UI components developed with HTML , CSS , JavaScript , and PowerShell scripts . Test PowerShell scripts, automated workflows , and ServiceNow integration configurations . Defect Management & Reporting : Identify, log, track, and manage defects using tools like Jira or ServiceNow’s Defect Management system. Work closely with developers to troubleshoot issues, validate fixes, and ensure timely defect resolution. Communicate test results and defect status to stakeholders and project teams. Collaboration & Agile Testing : Participate actively in Agile processes including sprint planning , daily stand-ups , retrospectives , and backlog grooming . Collaborate with ServiceNow developers , business analysts , and stakeholders to understand requirements and create detailed test cases. Ensure testing efforts align with sprint goals and deadlines to deliver high-quality results. Continuous Improvement : Continuously assess and refine testing methodologies, tools, and processes to improve efficiency. Provide feedback on process improvements and ServiceNow enhancements based on testing outcomes. Patch & Upgrade Testing : Perform testing during ServiceNow platform upgrades and patch releases to ensure platform stability . Validate that new patches/releases do not introduce regressions and maintain system functionality. Preferred Qualifications: Certifications : ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) – ITSM are preferred. Additional Skills : Familiarity with performance testing , ServiceNow reporting , and Security testing . Experience with ServiceNow Discovery , CMDB , and Event Management testing is a plus. Desired Traits: Ability to work autonomously and take ownership of the entire testing lifecycle . Proactive in identifying risks and issues early, addressing them effectively. Detail-oriented with a focus on comprehensive test coverage and defect management. Collaborative mindset, able to provide constructive feedback to enhance processes. Roles and Responsibilities Experience Level : 5+ years as a ServiceNow QA Tester Job Overview: We are seeking an experienced and highly skilled ServiceNow QA to join our team. The ideal candidate will have 5+ years of hands-on experience working with the ServiceNow platform , particularly in ITSM , CMDB , HRSD , Discovery , and other core modules. The candidate should be an expert in manual and automated testing , including functional testing , API testing , and UI testing . A key responsibility of this role is ensuring the quality, performance , and reliability of ServiceNow applications and integrations. This individual will be responsible for developing and executing test plans, performing integration and regression testing, and troubleshooting complex ServiceNow configurations. The role requires proficiency with tools such as ServiceNow Automated Test Framework (ATF) , Postman , Selenium , and other testing tools, working closely with Agile teams to ensure smooth project delivery and high-quality results. Key Responsibilities: ServiceNow Platform Expertise : Demonstrate a deep understanding of ServiceNow modules such as ITSM , CMDB , HRSD , Discovery , and Service Portal . Validate ServiceNow portal customizations, widgets, UI components, and integrations with third-party systems. Test ServiceNow translations and language packs for multi-lingual support. Work on POC testing for new features and modules before deployment. Test Planning & Execution : Lead the creation, execution, and maintenance of comprehensive test plans , test cases , and test scripts . Perform functional , regression , integration , security , and performance testing for various ServiceNow modules. Validate configurations, customizations, and integrations for both standard and third-party solutions. Conduct User Acceptance Testing (UAT) and support business users during test execution. Automation & Technical Testing : Utilize ServiceNow Automated Test Framework (ATF) to automate UI and API tests. Develop automation scripts using Selenium , TestNG , JavaScript , and Jelly Script for efficient regression testing. Perform API testing using REST/SOAP frameworks with tools like Postman and SoapUI . Test workflow automation , business rules , and script includes within ServiceNow. Integration & Customization Testing : Conduct thorough integration testing to ensure seamless interaction between ServiceNow and other business-critical systems (e.g., Active Directory , LDAP , third-party APIs ). Validate custom UI components developed with HTML , CSS , JavaScript , and PowerShell scripts . Test PowerShell scripts, automated workflows , and ServiceNow integration configurations . Defect Management & Reporting : Identify, log, track, and manage defects using tools like Jira or ServiceNow’s Defect Management system. Work closely with developers to troubleshoot issues, validate fixes, and ensure timely defect resolution. Communicate test results and defect status to stakeholders and project teams. Collaboration & Agile Testing : Participate actively in Agile processes including sprint planning , daily stand-ups , retrospectives , and backlog grooming . Collaborate with ServiceNow developers , business analysts , and stakeholders to understand requirements and create detailed test cases. Ensure testing efforts align with sprint goals and deadlines to deliver high-quality results. Continuous Improvement : Continuously assess and refine testing methodologies, tools, and processes to improve efficiency. Provide feedback on process improvements and ServiceNow enhancements based on testing outcomes. Patch & Upgrade Testing : Perform testing during ServiceNow platform upgrades and patch releases to ensure platform stability . Validate that new patches/releases do not introduce regressions and maintain system functionality. Preferred Qualifications: Certifications : ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) – ITSM are preferred. Additional Skills : Familiarity with performance testing , ServiceNow reporting , and Security testing . Experience with ServiceNow Discovery , CMDB , and Event Management testing is a plus. Desired Traits: Ability to work autonomously and take ownership of the entire testing lifecycle . Proactive in identifying risks and issues early, addressing them effectively. Detail-oriented with a focus on comprehensive test coverage and defect management. Collaborative mindset, able to provide constructive feedback to enhance processes.