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8.0 - 12.0 years
10 - 15 Lacs
Noida
Work from Office
HR will play a pivotal role in driving HR strategy, enhancing organizational effectiveness, leading HR operations, and nurturing a high-performance culture. This role is responsible for end-to-end HR functions including talent acquisition, employee relations, compliance, performance management, and leadership development. Key Responsibilities: Lead and manage the full spectrum of HR functions across the organization, ensuring alignment with business objectives. Partner with senior leadership to design and implement strategic HR initiatives and policies. Oversee talent acquisition strategies to ensure timely and quality hiring across functions. Strengthen employee engagement initiatives to build a motivated and inclusive work culture. Ensure smooth implementation and compliance of HR policies and procedures as per statutory requirements. Drive performance management processes, including goal setting, appraisals, and feedback mechanisms. Develop and execute training and development strategies for upskilling and career progression. Handle employee grievances and disciplinary matters with sensitivity and adherence to legal norms. Analyze HR metrics to guide decision-making and improve organizational outcomes. Lead HR automation/digital initiatives to improve efficiency and employee experience. Key Requirements: MBA/PGDM in Human Resources or equivalent from a reputed institute. 10-15 years of progressive experience in HR, with at least 3-4 years in a senior management role. Strong exposure to HR functions in BPO/ITES industry preferred. Excellent knowledge of labor laws, compliance frameworks, and HR best practices. Proven leadership, interpersonal, and decision-making skills. Strategic thinker with ability to manage multiple stakeholders and drive change. Strong analytical mindset with ability to use HR data for insights and improvements.
Posted 1 month ago
1.0 - 2.0 years
3 - 6 Lacs
Mumbai
Work from Office
POSITION SUMMARY: The staff in this position will report to a Team leader. The Payoff Team Agent plays a crucial role in ensuring accurate and timely processing of payoff requests, reinstatements, and modification quotes. This position requires a strong understanding of the MsOffice suite, particularly MsExcel. The ideal candidate should be detail-oriented, organized, and able to work effectively under pressure and tight deadlines. JOB FUNCTIONS AND RESPONSIBILITIES: Prepare payoff quotes for loans and mortgages. Handle reinstatement requests, ensuring accurate calculations and timely responses. Generate modification quotes based on customer requirements. Collaborate with other team members to meet departmental goals. Maintain accurate records and documentation. Communicate professionally with internal and external stakeholders. Follow Regulatory and State Guidelines. Various other duties as assigned EDUCATION / EXPERIENCE: Bachelor s degree preferred. 1-2 years of processing experience preferred. Prior experience in loan servicing or financial/Mortgage industry is a plus. Proficiency in MsOffice suite, especially MsExcel. Strong analytical and problem-solving skills. Attention to detail and accuracy. Ability to work efficiently under pressure. Excellent communication and teamwork abilities. No documented disciplinary action in the past 6 months. Should have an Appraisal rating of Effective Performance or above in the last completed performance cycle. Should have completed 12 months in the organization and 09 months in the current role. WORK SCHEDULE OR TRAVEL REQUIREMENTS: Night shift / No travel requirement
Posted 1 month ago
1.0 - 2.0 years
5 Lacs
Mumbai
Work from Office
POSITION SUMMARY: The staff in this position will report to a Team leader. The Payoff Team Agent plays a crucial role in ensuring accurate and timely processing of payoff requests, reinstatements, and modification quotes. This position requires a strong understanding of the MsOffice suite, particularly MsExcel. The ideal candidate should be detail-oriented, organized, and able to work effectively under pressure and tight deadlines. JOB FUNCTIONS AND RESPONSIBILITIES: Prepare payoff quotes for loans and mortgages. Handle reinstatement requests, ensuring accurate calculations and timely responses. Generate modification quotes based on customer requirements. Collaborate with other team members to meet departmental goals. Maintain accurate records and documentation. Communicate professionally with internal and external stakeholders. Follow Regulatory and State Guidelines. Various other duties as assigned EDUCATION / EXPERIENCE: Bachelor s degree preferred. 1-2 years of processing experience preferred. Prior experience in loan servicing or financial/Mortgage industry is a plus. Proficiency in MsOffice suite, especially MsExcel. Strong analytical and problem-solving skills. Attention to detail and accuracy. Ability to work efficiently under pressure. Excellent communication and teamwork abilities. No documented disciplinary action in the past 6 months. Should have an Appraisal rating of Effective Performance or above in the last completed performance cycle. Should have completed 12 months in the organization and 09 months in the current role. WORK SCHEDULE OR TRAVEL REQUIREMENTS: Night shift / No travel requirement
Posted 1 month ago
2.0 - 5.0 years
3 - 7 Lacs
Ahmedabad
Work from Office
Recruitment Ensure manpower availability as per budget and plan. Close lateral hiring positions by rolling out offers, salary negotiations, notice period buyout deals etc. Keep tracking attrition data for On-roll and Casuals and prepare report for countermeasures and action plan. Lead campus drives for fresher hiring/bulk hiring. Compliances & Payroll Management Ensure up-gradation of internal system and rules in purview of amendments released for any rule under any act applicable. Ensure employee attendance; leave records and ODs to be maintained as per rules. Ensure timely preparation and disbursement of Salary/Wages. Ensure timely fulfillment of statutory compliances related to Factory act, PF Return, Principal Employer, Performance Management RA & KPI setting processes. Raising appraisal forms to concerned department heads for annual performance review. Providing inputs to HOD's for Appraisals. Collection and Compilation of data related to PMS. Making calculation for increments to be disbursed. Prepare and Issue Promotion & Increment letters to all employees. Post annual appraisals report generation. Employee Exit Management Ensure smooth exit of employee on the day of relieving. One to One exit interview Ensure timely settlement and payment of full & final. HR/IR Budgeting Prepares HR-Budget on the basis of past year trends and future forecasts. Monitoring and controlling expenses as per approved budget. Industrial Relation Maintaining and creating harmonious and healthy industrial relation. Wages negotiation with workers union. Meeting with union members, correspondence and giving feedback to Management. Grievances handing and redress of complaints. Disciplinary Action Issuing of show cause notice, charge sheet and conducting domestic enquiries, punishment and looking at employee s previous service record. Contract related work - Contract Labor Management: Managing CLM. document verification, returns and compliances. Contractor License Audit compliance Internal & External Audit
Posted 1 month ago
2.0 - 7.0 years
13 - 14 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Develops and implements marketing strategies designed to achieve RevPar/share-of-wallet (non-room revenue) goals for departments including, but not limited to, spa, food and beverage, retail, concierge, and front office. Manages all in-hotel messaging to guests. Updates hotel web page content as needed to insure up-to-date accuracy. Liaises with key departmental leaders and teams to assist with developing and implementing marketing plans and goals. Develops, plans, and executes programs as necessary to achieve stated revenue goals. Manages workflow with on-property graphic designer to verify all in-house marketing messages/materials are on-strategy and within budget. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Sales, or related major; 3 years experience in Marketing or a comparable professional area. OR 4-year bachelors degree in Business Administration, Marketing, Sales, or related major; 1 year experience in Marketing or a comparable professional area. CORE WORK ACTIVITIES Conducting Marketing Activities to Achieve Departmental Goals Implements regular tracking of initiatives to determine results. Updates hotel web page content as needed to insure up-to-date accuracy. Manages all in-hotel messaging to guests including, but not limited to: AstroVision, Janus, plasma screens, front desk electronic signage, in-room and in-hotel collateral, iConnect, entertainment guides, duratrans, pole banners, on-hold messages, in-room videos, transportation videos, wayfinding, fast maps, key cards, etc.). Developing and Implementing Marketing Strategies Liaises with key operators of each department to determine goals and marketing needs. Liaises with hotel Director of Public Relations to provide communications tools as needed for the implementation of local/regional publicity and promotions initiatives. Works with brand Vice Presidents and Brand Marketing Managers to assist with implementation of brand leisure transient and group market strategies at hotel level as needed. Coordinates and implements Strategic Alliance partner marketing program elements. Maximizing Revenue Develops, plans, and executes programs as necessary to achieve stated revenue goals. Manages workflow with on-property graphic designer to verify all in-house marketing messages/materials are on-strategy and within budget. Liaises with brand VPs for all local/regional media needs related to non-rooms revenue initiatives. Managing and Conducting Human Resources Activities Interviews, selects and trains employees. Directs the work of employees. Sets and adjusts employees rates of pay and hours of work. Handles employee complaints and executes disciplinary action as needed. Evaluates employees productivity and efficiency for the purpose of recommending promotions or other changes in status. Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. .
Posted 1 month ago
1.0 - 6.0 years
2 - 4 Lacs
Mumbai
Work from Office
POSITION TITLE: Associate Position Summary: Loan Verification process is a post boarding activity that compares specific data fields on MSP (servicing system) against the borrower s loan documents using Optical Character Recognition technology ( OCR ) on a User Interface ( UI ). The staff verify these details present on the fields in the UI in line with these documents and make necessary changes on the UI itself. These changes are then uploaded on the servicing system (MSP) via Mass Upload. This position will report to the Team leader, Loan Verification, Primary Servicing. Job Functions and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Ability to deliver high priority projects and handle assignments efficiently and accurately Adhere to the appropriate audit requirements/policy guidelines Achieve defined departmental benchmarks on efficiency and quality Escalate process related issues/concerns so that they are immediately addressed Ability to multi-task on sub-processes of the Loan Verification process Indepth understanding of the overall process with an eye for detail Qualifications: Graduate in any stream / 1 year mortgage service background desirable No documented disciplinary action in the past 12 months Should have an Appraisal rating of Fully Meets Expectation or above in the last completed performance cycle Should have completed 12 months in the current role Work Schedule: (Only add if needed) Day Shift (IST)
Posted 1 month ago
1.0 - 4.0 years
1 - 3 Lacs
Mumbai
Work from Office
Loan Verification process is a post boarding activity that compares specific data fields on MSP (servicing system) against the borrower s loan documents using Optical Character Recognition technology ( OCR ) on a User Interface ( UI ). The staff verify these details present on the fields in the UI in line with these documents and make necessary changes on the UI itself. These changes are then uploaded on the servicing system (MSP) via Mass Upload. This position will report to the Team leader, Loan Verification, Primary Servicing. Job Functions and Responsibilities: Ability to deliver high priority projects and handle assignments efficiently and accurately Adhere to the appropriate audit requirements/policy guidelines Achieve defined departmental benchmarks on efficiency and quality Escalate process related issues/concerns so that they are immediately addressed Ability to multi-task on sub-processes of the Loan Verification process Indepth understanding of the overall process with an eye for detail Qualifications: Graduate in any stream / 1 year mortgage service background desirable No documented disciplinary action in the past 12 months Should have an Appraisal rating of Fully Meets Expectation or above in the last completed performance cycle Should have completed 12 months in the current role Work Schedule: (Only add if needed) Day Shift (IST)
Posted 1 month ago
1.0 - 7.0 years
10 - 14 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
We are the world learning company with more than 24,000 employees operating in 70 countries We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale We believe that wherever learning flourishes so do people The Program Coordinator is responsible for providing excellent customer service and promoting client programs by answering incoming calls from clients, candidates, and test site administrators They are also responsible for assisting with the operational aspects of client testing programs and handling escalated service-related issues Primary ResponsibilitiesLevel 3 Escalation callsDirectly liaising with the US (United States), EMEA (Europe, Middle East and Africa) and APAC (Asia Pacific) lines of businessEnsure candidate results are sent to clients on timePrepare client reportsPromote client programs and productsDetermine additional opportunities and possible operational trouble areasInput accurate customer information into the databaseAssist in training and monitoring call center agents to ensure quality of serviceMaintaining the SLA for different LOBsReportsClient ManagementEvent handling- People management and team handling-Team playerQualifications/Education and Experience:Required Education- Bachelor degree5-7 years of experience in a similar/related positionConfident and fluid communicatorHigh levels of customer service skillsPreviously operated in a Level 2 support rolePrevious subject matter expert knowledgeFamiliar and comfortable working in a busy corporate environment/shifts (24\\*7)Experience in providing application supportFamiliar with MS OfficeExperienced in collating reportsDesired Candidate Profile:Excellent oral and written communication skillsGreat attention to detailProblem-solving skillsStrong organizing and time management skillsCustomer service skillsEffective teamwork skillsClient and People Management skillsNote - No disciplinary action or PIP in the last one year (Internal applicants)1145110Job: Customer SuccessJob Family: GO\\_TO\\_MARKET
Posted 1 month ago
15.0 - 18.0 years
10 - 15 Lacs
Sriperumbudur, Chennai
Work from Office
Lead PLANT ER/IR handling EMPLOYEE GRIEVANCES, COMPLAINTS, GRIEVANCE PROCEDURES, FACILITATE COUNSELING, LONG TERM WAGE SETTLEMENTS, IMPLEMENT BASIC & BEST IR PRACTICES, LTS, CONTRACT LABOUR MGMT, HR & IR STATUTORY COMPLIANCES etc., Required Candidate profile MSW/MLM/MBA 15+yrs exp into IR & HR with labour intensive manufacturing unit Done atleast 18(1) Settlement / LTS Strong in handling SHOPFLOOR EMPLOYEES Exp in NAPS, BOAT, APPRENTICE etc
Posted 1 month ago
5.0 - 6.0 years
3 - 4 Lacs
Aurangabad
Work from Office
Payroll, Man Power Handling, PF, ESIC, Bonus,PT, Legal Compliance, MPCB, Attendance Mgt, HR-MIS, Cost Mgt,Salary & Wages Mgt,Leave Mgt,Contractor bill, SHE, TPM, Security Mgt, Daily Absenteeism, T&D,IR,ISO- IATF audit work,Administration,PMS,F&F, CB
Posted 1 month ago
1.0 - 5.0 years
5 - 8 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
We are the world learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.The Program Coordinator is responsible for providing excellent customer service and promoting client programs by answering incoming calls from clients, candidates, and test site administrators. They are also responsible for assisting with the operational aspects of client testing programs and handling escalated service-related issues.Primary Responsibilities* Level 2 Escalation calls* Directly liaising with the US (United States), EMEA (Europe, Middle East, and Africa,) and APAC (Asia Pacific) lines of business* Act as an escalation point for service-related problems* Promote client programs and products* Input accurate customer information into the database* Assist in training and monitoring call center agents to ensure quality of service* Maintaining the SLA for different LOBsQualifications/Education and Experience:* Required Education- Bachelor degree* 3-5 years of experience in a similar/related position* Confident and fluid communicator* High levels of customer service skills* Previously operated in a Level 2 support role* Previous subject matter expert knowledge* Familiar and comfortable working in a busy corporate environment/shifts (24\\*7)* Experience in providing application support* Familiar with MS OfficeDesired Candidate Profile:* Excellent oral and written communication skills* Great attention to detail* Problem-solving skills* Strong organizing and time management skills* Customer service skills* Effective teamwork skillsNote - No disciplinary action in the last one year.1142924Job: Customer SuccessJob Family: GO\\_TO\\_MARKET
Posted 1 month ago
6.0 - 9.0 years
9 - 15 Lacs
Gurugram, Bengaluru
Work from Office
Key Responsibilities : Manage employee relations cases, ensuring timely and effective resolution. Collaborate with Service Line HR BPs on ER initiatives and projects. Conduct thorough investigations into employee grievances and complaints. Prepare detailed reports and documentation related to investigations and case management. Facilitate conflict resolution between employees and management. Assist in the development and implementation of ER policies and procedures. Maintain accurate records of all ER cases and initiatives Preferred candidate profile Strong investigation and analytical skills. Excellent report writing and documentation abilities. In-depth knowledge of labor laws and regulations. Effective conflict resolution and negotiation skills. Strong communication and interpersonal skills.
Posted 1 month ago
3.0 - 8.0 years
6 - 9 Lacs
Gurugram
Work from Office
Job Title: AM/DM/Manager- Sales Compliance HR Spoc profile details: - https://www.linkedin.com/in/aryan-raj-76247175/ Role objective:- The successful candidate should have extensive experience in conducting, reviewing, providing expert advice and managing Sales Compliance including Investigation of mis-selling cases, branch audits & Process Review, Data Analytics to identify fraud. The candidate needs to have an eye for detail, exercise independence and a meticulous approach to review and an ability to work in a deadline-based environment to adhere to the TAT for closure of cases. Education/ Qualification Graduate, Degree in law, CFE and other relevant certifications preferred Experience - 5 - 10 yrs in Insurance BFSI and minimum 3 yrs experience in large, reputed corporate set up. Work location - Aviva India (HO) 4th Floor , A Block, DLF Cyber Park Sector 20, Phase II, Gurgaon Haryana- 122002 Miscellaneous Skills. Adept at logical thinking and written skills. Well versed with methodology of investigations. Reasonable understanding of Branch Audits & Process reviews Intelligence gathering, collation and dissemination skills Analysis, compilation and preparation of investigation/recommendation reports. Job Responsibilities: Conduct, review and manage investigations relating to fraud detection, potential data losses/breaches, mis-selling & policy violations. Effectively collaborate with investigation team members, business unit managers, control functions and audit teams as relevant to successfully Initiate and complete investigations and related projects in a timely manner while maintaining quality to meet customer and stakeholder expectations, maintain independence and conduct investigations in a manner that mitigates risk to the enterprise. Conduct, review and manage Quarterly Branch audits, Central Monitoring activity to identify fraud & Process review. Prepare proper in-depth Investigation reports summarizing the findings and recommendations for the management. Prepare dashboard and periodic (quarterly) reports/ decks for management and Board. Develop and implement pertinent fraud detection projects, investigation protocols, procedures, metrices. Act as gatekeepers for overall enterprise investigations where delegated or conducted by other control functions. Where relevant, obtain and properly report disciplinary actions taken in response to investigative findings. Assist to proactively advance the fraud intelligence program, strengthen the governance on internal investigations, maintain necessary systems and other MIS, initiate and promote efficiency in conducting investigations to complete it within strict timelines while maintaining integrity and mitigating risks. Properly document and track all information provided to internal, external stakeholders, regulators. Contribute to continuous improvement initiatives by developing and implementing relevant, cost saving, control and process improvements to meet the organization's financial goals. Present investigation and fraud detection findings and recommendations and discuss implications with senior management. Ensure that all necessary and key stakeholders, are engaged or informed at the appropriate stage of investigative, fraud detection, fraud awareness and/or allegation response activities. Stay abreast and informed of emerging investigative and fraud detection data analytics methodologies and information technology. Collaborate with Internal Audit, IT/Cyber-security and other stakeholders to identify and implement new technology to improve Capabilities of internal investigations and fraud detection programs. Promote and support division initiatives and strategic projects through participation and encouragement, mentoring of other team members. About Company: - Aviva plc is a British multinational insurance company headquartered in London, England. It has about 18 million customers across its core markets of the United Kingdom, Ireland and Canada. And Aviva India, a subsidiary of the global Aviva group, is a dynamic and growing player in the Indian insurance market. We offer diverse insurance and financial solutions, emphasize innovation, and prioritize sustainability. What working at Aviva offers We offer a competitive compensation package where youll be rewarded based on your performance and recognized for the value you bring to our business. We also offer you: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way thats right for you Why Aviva Dynamic and collaborative team in a supportive and innovative work environment. Opportunities for professional growth and development. Competitive compensation and benefits package. Be a part of shaping the future of insurance in India. Wikipedia link: - https://en.wikipedia.org/wiki/Aviva Aviva Fortune 500 Company:- https://fortune.com/company/aviva/global500/ Website: - https://www.avivaindia.com/ HR Spoc LinkedIn: - https://www.linkedin.com/in/aryan-raj-76247175/ Head office: - Aviva India (HO) 401A, 4th Floor, Dlf Cyber Park, Phase II, Block A, Sector 20, Gurugram, Haryana 122002
Posted 1 month ago
2.0 - 4.0 years
2 - 4 Lacs
Gurugram
Work from Office
Responsibilities: * Lead policy formulation, recruitment & induction processes * Manage employee grievances, retention & life cycle activities * Oversee HR ops, leave mgmt & disciplinary actions
Posted 1 month ago
4.0 - 9.0 years
4 - 8 Lacs
Ahmedabad
Work from Office
HR Compliance Ensure adherence to all local, state, and federal employment laws and regulations, including Professional Tax, EPFO, ESI, Shops & Establishments Act, wage and labor laws, etc. Monitor legislative changes and update HR policies and procedures accordingly. Conduct regular internal audits to ensure legal and policy compliance. Policy Development & Implementation Draft, implement, and regularly review HR policies related to code of conduct, ethics, grievance redressal, equal opportunity, anti-harassment, and more. Risk Management Identify and assess compliance-related risks within HR functions. Lead investigations into employee complaints and manage disciplinary actions in line with legal and company guidelines. Reporting & Documentation Maintain accurate documentation of compliance activities, audits, training sessions, and investigations. Prepare reports for internal stakeholders and regulatory authorities as needed. Insurance Policy Administration Manage the renewal process and vendor coordination for GMC (Group Medical Coverage), GPA (Group Personal Accident), WC (Workmen Compensation), and GTLI (Group Term Life Insurance). Support employees and relevant teams in the claims process. Vendor Coordination Oversee vendor management for Equifax, including coordination and payout processing. Maintain agreements and manage payouts with external hiring consultancies. Employee Separation & Benefits Handle the gratuity process for exiting employees, ensuring timely processing and legal compliance. Apprenticeship Program Coordinate with apprenticeship program vendors. Ensure accurate and timely monthly payroll processing for apprentices. Disciplinary Actions Investigate employee misconduct, especially in cases involving fraudulent activity, and drive disciplinary procedures in accordance with legal and company frameworks.
Posted 1 month ago
10.0 - 19.0 years
15 - 17 Lacs
Ahmedabad
Work from Office
Description: Manager QC, is responsible for Managing the activities of the quality control laboratory to ensure timely delivery of materials for use in production and releases of finished products from the laboratory as committed, ensure testing of stability samples within structure of timelines identified in relevant SOP, ensure laboratory activities on par with compliance expectations, and provide top notch inter- and intra-department customer service. Essential Functions: Manage the day-to-day operations of the Quality Control laboratory including setting and communicating priorities based on the production schedule. Maintain knowledge of the potential impact of Quality Control activities on activities in other departments and effectively communicate this information to the appropriate personnel in a timely manner. Manage/Enforce laboratory GMP systems and ensure that they are adequate, sustainable and are being followed. Update Laboratory Procedures (SOPs) and Policies. Interpret SOPs/Methods/Specifications and provide clarity as needed Manage and perform investigation of out-of-specification laboratory results ensuring that all investigations proceed in a logical, orderly and timely manner and that appropriate corrective and preventive actions are identified when necessary, review and approve investigation reports. Review and signoff process validation/cleaning validation protocols/reports, method verification/validation reports, annual product review reports. Review certificate of analysis to ensure compliance with the specifications. Develop and implement systems to improve laboratory GMP compliance and/or productivity. Make decisions and implement solutions where deficiencies are found. Provide formal and informal performance feedback to direct and indirect reports including disciplinary action when necessary. Provide input on yearly departmental headcount and turnover of tested samples. Provide input on employee development including promotion and salary increase recommendations. Research and propose capital projects for the laboratory. Additional Responsibilities:
Posted 1 month ago
3.0 - 4.0 years
20 - 30 Lacs
Bengaluru
Work from Office
Skills Required : Human Resource Management, Compliance Management, Disciplinary Proceedings, Disciplinary Action, Investigation, Resolution, Grievance Handling
Posted 1 month ago
8.0 - 12.0 years
8 - 10 Lacs
Bengaluru
Work from Office
he the garment/textilegarment/textile Job Title: Deputy HR Manager Location: Bommanahalli, Bengaluru Experience: 8-12 Years Industry: Textiles / Garments / Apparels Functional Area: HR, IR, Administration, Factory Operations Employment Type: Full Time, Permanent Job Description: We are seeking a dynamic and experienced Deputy HR Manager for our garment manufacturing facility. The ideal candidate will be responsible for managing HR Operations which include end-to-end blue-collar recruitment, absenteeism, and attrition control, Statutory Compliance & Audits and driving activities like employee engagement, health, hygiene & safety, and training & development initiatives at the factory level. Key Responsibilities: 1. Recruitment & Workforce Planning * Coordinate with production heads to understand manpower requirements * Manage end-to-end blue-collar hiring * Develop local hiring channels & vendor empanelment from out location/ liaise with contractors and manpower suppliers * Conduct onboarding and induction programs for new employees 2. Attrition & Absenteeism Management * Analyze absenteeism and attrition trends * Develop and implement retention strategies * Ensure timely interventions for workforce stability * Conduct regular employee counseling and grievance handling 3. Statutory Compliance & Labor Laws * Ensure compliance with all applicable labor laws, including the Factories Act, ESI, PF, Bonus, Gratuity, etc. * Maintain all statutory registers and records * Coordinate with government authorities during inspections * Timely submission of returns and handling internal, external & buyer audits 4. Employee Relations & Grievance Handling * Foster a positive and productive workplace culture * Act as a liaison between workers and management * Manage worker discipline and conflict resolution * Conduct regular interaction with employee representatives 5. Training & Development * Identify training needs for workers and supervisory staff * Implement skill development and upskilling programs * Organize compliance training (POSH, Health & Safety, Fire Safety, etc.) 6. Health, Safety & Welfare * Ensure workplace safety standards are met * Conduct regular safety audits and mock drills * Implement health and hygiene programs in the factory * Manage factory welfare activities (canteen, transport, housing, etc.) 7. General HR & Factory Management * Support Factory Manager in day-to-day administration * Maintain attendance, leave, and payroll management * Lead HR documentation and HRIS recordkeeping * Drive factory-level HR projects and improvements Desired Candidate Profile: * Bachelor's + MSW in Personnel Management / Industrial Relations * Preferably from garment / textile manufacturing setup * Strong understanding of labour laws, blue-collar workforce dynamics * Excellent people management and problem-solving skills * Proficiency in MS Office and HR MIS systems * Language skills: Local language fluency preferred, along with Hindi & English
Posted 1 month ago
4.0 - 8.0 years
4 - 8 Lacs
Mumbai City, Maharashtra, India
On-site
Qualification: Any Graduate, Post Graduate in HR/Admin stream Experience: 4 to 8 yrs in handling Legal compliances Labor unions Should be conversant with the Labour Laws Liasioning with Govt Offices. Statutory Compliance, Legal Compliance, Employee Engagement, Contract Vendor Management, Handling Workers Grievance handling. Negotiation with union on employees related issues, Prepared the procedures for Grievance, Safety. Provide support and advice on employee relations matters, Disciplinary action process
Posted 1 month ago
18.0 - 28.0 years
35 - 55 Lacs
Kota, Bhopal, Indore
Work from Office
Union Management, Long Term Settlement, Contract Labour Management, Statutory Compliance, Industrial Dispute, Disciplinary Action, Employee Relation, Industrial Relation. Handle More then 4000 Person and reporting to President - HR (Unit HR Head)
Posted 1 month ago
4.0 - 5.0 years
5 - 6 Lacs
Gurugram
Work from Office
Looking for Ex-Defence personnel for HR Generalist cum Admin role. Should have experience in HR operations, administration, recruitment, and facility management. Leadership, discipline, and communication skills essential.
Posted 1 month ago
2.0 - 4.0 years
3 - 6 Lacs
Gurugram
Work from Office
Company: Marsh Description: Mercer is hiring for below position for Gurgaon location: Analyst - Survey Administration What can you expect: This role is for the Data Analyst in the compensation consulting team What is in it for you: The position offers good career advancement opportunities, supported by training and professional development as well as access to the firm s global network We will count on you to: Client-related activities - contact clients during the survey cycle, respond to client ad-hoc queries Support to the market consultants - supports participation solicitation, data collection material distribution & follow-up on data submissions, datavalidation and closure of client queries with support from mentor, resolving results acess related issues and respond to ad-hoc queries Internal administrative tasks - update client participation database, ensure that all the documentation and record keeping are complete What do you need to have: Graduate in any discipline Comes with 1 year of experience as a data analyst Good to have HR background Minimum 12 months experience as Analyst(B1)/Senior Analyst(B2) Should have at least On-Track or equivalent rating in last appraisal. Should not be under any Performance Counselling Plan or had any official disciplinary action within the last 3 months. Should not have applied for any other IJP in the last 3 months What makes you stand out: Good understanding of various areas in HR Excellent interpersonal and communication skills Dynamic, motivated, flexible and result-oriented personality with the ability to perform under pressure Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including YOUR NEXT CAREER MOVE? Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person
Posted 1 month ago
4.0 - 7.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Investor Services QC and Risk Management team manage independently and perform testing end to end based on US regulatory requirement and manage open risk items & its maintenance for all departments that falls under Investor Services. The applicant should be capable of understanding processes and related risks, preparing testing plans and work programs, manage internal & external requests (audit/compliance, etc) and preparing reports. JOB FUNCTIONS AND RESPONSIBILITIES: Manage various high-level presentations and decks for Sr Management. Liase with multiple Business Units when handling potential and OPEN risk items, audit request management and escalation matrix. Manage independently and perform testing end to end. Manage Reported Risk items for various groups within Investor Services. Should be capable of understanding processes and related risks, preparing testing plans and work programs and preparing reports. Communicating results verbally and in writing to members of senior management. Review compliance bulletins with regards to all departments that falls under Investor Services. Provide regular updates to senior manager and process owners on status of project. Work with various business unit representatives and process owners to review and test internal systems and processes. Investigate opportunities for cost savings or process improvements. Maintain and update appropriate work papers. Follow up timely on remediation items. EDUCATION / EXPERIENCE: bachelors degree is preferred. No documented disciplinary action in the past 12 months. Should have an Appraisal rating of Fully Meets Expectations or above in the last completed performance cycle. Should have completed 12 months in the organization and 9 months in the current role.
Posted 2 months ago
10.0 - 16.0 years
20 - 35 Lacs
Hyderabad
Hybrid
We are seeking a detail-oriented and professional Employee Relations Specialist to join our team. In this role, you will report directly to the Director of Employee Relations and will play a key role in supporting investigations, formulating ER policies, managing anti-sexual harassment initiatives, overseeing disciplinary procedures, and addressing employee relations concerns. You will collaborate with the HR leadership team, HR partners and Legal teams to ensure Oracles commitment to compliance, integrity, and maintaining a high ethical standard in both employee and business operations. Your work will focus on resolving ER issues in a fair and consistent manner, while upholding the companys policies and fostering a positive work environment for all employees. Career Level - IC4 The candidate will be responsible for conducting high-quality workplace investigations, collaborating with various parties to assess situations, and determining appropriate actions. The role will involve partnering with others across the organization to ensure timely and effective resolution of employee relations (ER) issues. The successful candidate will have strong knowledge of the companys HR policies and procedures, as well as Indian employment laws and regulations, and will work on projects aimed at evaluating, analyzing, and improving the company’s ER practices and outcomes. Key Responsibilities: Workplace Investigations: Conduct thorough, impartial workplace investigations, evaluating situations carefully, gathering relevant information, and determining the necessary steps to resolve ER issues effectively. Collaboration for Resolution: Partner with HR teams, legal resources, and other stakeholders across the organization to ensure efficient and timely resolution of ER concerns, maintaining fairness and consistency. Policy Knowledge & Application: Apply in-depth knowledge of the company’s HR policies, Indian labor laws, and best practices to resolve complex ER issues, ensuring compliance with regulations and company standards. Project Work & ER Practice Improvement: Contribute to projects focused on evaluating, analyzing, and improving the company’s ER policies and practices, making recommendations for improvements based on findings. Dispute Resolution: Serve as a key resource in resolving sensitive and complex ER issues, utilizing strong problem-solving and negotiation skills. Employee Relations Support: Support the broader HR team and management in creating and maintaining a fair, ethical, and inclusive work environment by fostering positive employee relations and promoting adherence to company policies. Qualification & Skills : Post Graduate, with 10+ years of experience performing duties similar to those outlined above. Honest and ethical with high levels of integrity and confidentiality Excellent verbal and written English communication. Ability to draft high quality investigation reports, employee notices Experience in partnering with legal resources to resolve complex and sensitive ER issues Strong interpersonal skills, especially listening and problem solving.
Posted 2 months ago
3.0 - 5.0 years
4 - 6 Lacs
Ahmedabad
Work from Office
KRA's include assigning responsibilities to workers, guiding/ coaching them, monitoring their productivity, ensuring discipline, and resolving issues/ disputes between them, thereby ensuring quality production within the stipulated timeline Required Candidate profile Degree/ Diploma in mechanical engineering 3+ years' experience in production supervision in any mfg. co. preferably in medical device industry Prior experience working with CNC/ VMC machines is a plus
Posted 2 months ago
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