5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As a Customer Service Team Lead at Palmonas, your role will involve leading a young and dynamic customer service team to ensure exceptional customer experience and drive performance through coaching and problem-solving. You will play a key role in handling escalations, providing quick and empathetic resolutions, tracking and analyzing customer service KPIs, and collaborating with retail and operations teams for smooth issue resolution. Additionally, you will be instrumental in building a culture of accountability, empathy, and continuous learning within the team. Key Responsibilities: - Lead and mentor a team of customer service executives. - Handle escalations and provide quick, empathetic ...

Posted 1 day ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.