Directory Services Engineer

As an Equiniti Global IT - Identity & Directory Services Engineer, you will play a crucial role in managing and overseeing the Active Directory infrastructure in a hybrid environment. Your responsibilities will include supporting the existing infrastructure, troubleshooting issues, resolving alerts, managing incident and service request tickets, and proactive monitoring of risks. Additionally, you will develop and maintain technical documentation, implement system changes, collaborate with operational teams, present architectural solutions, support audits, deploy software solutions, and contribute to project delivery from an End User Compute perspective. Your expertise in Advanced Group Policy Management will be essential to the role. Qualifications: - Solid understanding of client/server, networking, and internet technology fundamentals - Strong background in the design, implementation, management, and support of Microsoft Windows domains using Active Directory - 5+ years hands-on experience with Active Directory Services - 5+ years hands-on experience with Microsoft Azure/ Entra - At least 3 years experience in Desktop Operations or Server Operations - Working knowledge of Group Policy Management - Clear verbal and written communication skills - Good troubleshooting skills in a busy service environment Additional Skills & Qualifications: - Excellent communication and interpersonal skills to interact with team members, support personnel, and customers - Ability to work effectively in a team environment and flexibility to work in different shifts on an ad-hoc basis Benefits: As a permanent member of the EQ team, you will enjoy various company benefits, including: - 3 days of additional leaves above the statutory requirement and 2 days of voluntary leaves for CSR initiatives - Reimbursement of business-related certification expenses - Comprehensive Medical Assurance coverage for dependents and parents - Cab transport for staff working in UK & US shifts - Accidental & Life cover 3 times the concerned CTC Join EQ today and be part of our dynamic transformation plan to consolidate IT systems while supporting business as usual activities and contributing to the company's growth story worldwide.,