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6 - 11 years
25 - 30 Lacs
Pune, Delhi, Bengaluru
Work from Office
The purpose of this role is to develop best in class strategies and management of all Insights and Analysis activity on assigned clients, to manage and develop the team and serve as a point of escalation as needed. Job Description: Key responsibilities: Applies data science methods to provide insights and recommendations to clients Manages multiple analytics engagements Communicates findings and insights Maintains knowledge of new trends in the data science industry Integrates disparate datasets, conducts data preparation for analyses Sets team development and training objectives Location: Bengaluru Brand: Merkle Time Type: Full time Contract Type: Permanent
Posted 3 months ago
4 - 8 years
8 - 12 Lacs
Chennai
Work from Office
The purpose of this role is to lead and manage the implementation and execution of Paid Search campaigns and strategies and the day-to-day communication with clients to help achieve their goals. Job Description: Key responsibilities: Develops account strategy in partnership with client and PPC Director and is accountable for the execution of strategy and achievement of KPIs Responsible for the operational success of accounts, ensures deliverables are met on time and on budget Owns and manages the client strategy and plans key campaign efficiencies Manages all day-to-day efforts and is the primary day-to-day SME voice to the client Plans accounts and growth opportunities, working closely with the Account Directors Builds strong relationships across Client Services and other channel teams Location: Chennai Brand: Paragon Time Type: Full time Contract Type: Permanent
Posted 3 months ago
5 - 9 years
9 - 13 Lacs
Bengaluru
Work from Office
The purpose of this roles is to support the Client Director in delivery on the account, managing the capabilities and team to ensure on-time delivery and excellence in execution. This is a key role in driving collaboration internally and externally with the client and partners. Job Description: Key responsibilities: Supports Client Director to deliver innovative and creative solutions to client briefs Works collaboratively across Dentsu and across network as needed - uses good knowledge of products and services to drive business value for clients and Dentsu Project manages clients communications plans including timelines and budget Reviews plans to drive greater margin and value through innovation and better and different ways of working Effectively lead and motivate internal team to produce best in class work Provides accurate plan details and updates to clients Location: Bangalore Brand: Dentsu Creative Time Type: Full time Contract Type: Permanent
Posted 3 months ago
8 - 13 years
25 - 30 Lacs
Gurgaon
Work from Office
The purpose of this roles is to support the Client Director in delivery on the account, managing the capabilities and team to ensure on-time delivery and excellence in execution. This is a key role in driving collaboration internally and externally with the client and partners Job Description: Key Responsibility: Supports Business Lead to deliver innovative and creative solutions to client briefs. Works collaboratively across Dentsu and across network as needed - uses good knowledge of products and services to drive business value for clients and Dentsu Project manages clients communications plans including timelines and budget Effectively lead and motivate internal team to produce best in class work Create opportunities beyond SOW to drive business growth for dentsu Location: Gurugram Brand: Dentsu X Time Type: Full time Contract Type: Permanent
Posted 3 months ago
10 - 20 years
10 - 20 Lacs
Durg, Raipur, Bilaspur
Work from Office
If interested email us your CV on Careers@itm.edu or careers@itmuniversity.org Working Days: 6 days working(Last Saturday of month is off) General Shift: Shift of 7 hours Organization: ITM University (https://www.itmuniversity.org/) Job Location: Uparwara Gaon, Atal Nagar, Raipur, Chhattisgarh. Qualifications & Experience: Educational Qualifications: Ph.D. in Management or a related field; post-doctoral experience preferred. Experience: At least 7-10 years of post-Ph.D. teaching and leadership experience, with a strong research record. Skills: Strong leadership, communication, and strategic planning skills. Expertise in curriculum development, research, and accreditation processes. Key Responsibilities: Academic Leadership & Strategy: Lead the departments academic direction and strategy. Oversee curriculum design and ensure alignment with industry needs. Research & Development: Promote a strong research culture and support faculty in research initiatives. Drive interdisciplinary research and secure funding. Faculty & Staff Management: Mentor faculty and manage recruitment, performance, and professional development. Ensure a collaborative and inclusive environment. Curriculum & Program Oversight: Ensure academic programs are innovative, rigorous, and relevant. Regularly evaluate course delivery and teaching methods. Accreditation & Quality Assurance: Lead accreditation efforts and maintain high academic standards. Oversee quality assurance for teaching and student outcomes. Resource & Budget Management: Manage departments budget and resource allocation. Ensure efficient use of departmental resources. Student Engagement & Support: Foster student success, engagement, and employability. Provide academic and career guidance to students. External Relations: Build partnerships with industry, alumni, and other institutions. Represent the department at academic and professional forums.
Posted 3 months ago
10 - 15 years
50 - 55 Lacs
Mumbai
Work from Office
As a Director of Software Engineering at JPMorgan Chase within the Equity PFS Data and Analytics team you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery. Job responsibilities Leads technology and process implementations to achieve functional technology objectives Makes decisions that influence teams resources, budget, tactical operations, and the execution and implementation of processes and procedures Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations Delivers technical solutions that can be leveraged across multiple businesses and domains Influences peer leaders and senior stakeholders across the business, product, and technology teams Champions the firm s culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on Software Engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical it Technical strengths across core areas including Python, AWS, Data Platforms at scale, Redshift, AWS Athena Experience developing or leading cross-functional teams of technologists Experience with hiring, developing, and recognizing talent Experience leading a product as a Product Owner or Product Manager Practical cloud native experience Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field Preferred qualifications, capabilities, and skills Strong technical ability, ability to be in the code and designs of multiple projects. Experience of Financial Analytics and Instruments
Posted 3 months ago
6 - 10 years
25 - 30 Lacs
Bengaluru
Work from Office
Hands on expert level understanding and knowledge of Financial Planning/ Sale & Operational planning/ Territory Quota Planning process of an organization. Translate business requirements to technical language and model/program them in Anaplan applications Act as techno-functional consultant with the ability to translate Excel based Models to Multi-Dimensional Technologies Perform Anaplan system setup & configuration while independently providing solutions to Anaplan issues and enhancements Integration of Anaplan with third party tools Implement optimizer functionality of Anaplan Meeting key business users aimed to analyse existent business processes inefficiency, models optimization and improvements according to latest Anaplan platform capabilities Pre-requisites Anaplan certification is a good to have. Level 3 & SA certification will be plus point. Strong analytical skills as well as excellent problem solving skills Effective influencing & facilitation skills collaborative partnership Confident & professional communication style Proficiency in English (oral and written) Problem solving and root cause identification skills Ability to clearly articulate messages to a variety of audiences Flexible and adaptable; able to work in ambiguous situations Able to work effectively at all levels in an organization Capability to influence others and move toward a common vision or goal Ability to lead and manage team of consultants Must be a team player and able to work collaboratively with and through others Manage and build client relationships
Posted 3 months ago
3 - 5 years
6 - 7 Lacs
Hyderabad
Work from Office
Relevant Experience - Minimum 3 to 5 years of experience in managing client relations preferably in Facility Industry or any B2B services. Customer handling - Be the face to the client, make frequent site visit (within the city). Manages critical relationships with client, team, and key vendors. Leadership Skills - Supervise and coordinate activities with multiple team, identify process improvements by understanding end to end operations. Strong Communication - Excellent writing and verbal communication skills, the ability to interact credibly with all levels in an organization. Strong Presentation Skills: Prepare detailed monthly operations review metrics for all projects and present to Director/CEO. Presents accomplishments at client meetings. People management - Mentoring, Training Grooming people. Ability to handle manpower in an effective way and specify tasks and effective utilisation of the available resource Team Handling : Ability to attract talents, hires, coach and appraise employees ","
Posted 3 months ago
8 - 12 years
20 - 24 Lacs
Bengaluru
Work from Office
Job Type: Full-Time / Part-Time (Flexible for the Right Candidate) Key Responsibilities: Manage the Director s daily schedule, ensuring meetings, calls, and tasks are well-organized. Book and coordinate meetings in the Director s diary. Follow up with clients, customers, and stakeholders to ensure timely responses. Provide daily updates on tasks, priorities, and follow-ups. Respond to emails professionally, demonstrating excellent email etiquette. Assist in drafting and formatting documents, emails, and reports. Use ChatGPT and other AI tools effectively for drafting, scheduling, and automation. Maintain confidentiality and handle sensitive information with discretion. Skills Requirements: Excellent written and spoken English strong communication is key! Professional email etiquette and ability to draft clear, concise emails. 100% computer literacy proficient in Microsoft Office, Google Suite, and CRM tools. Ability to prioritize tasks, multitask, and work under minimal supervision . A smartphone and access to a stable internet connection. Proactive, detail-oriented, and highly organized. Previous experience as a PA, Executive Assistant, or Admin Manager is a plus. Working Hours: UK Business Hours (with some flexibility for India hours as required). If you are efficient, tech-savvy, and a great communicator , we d love to hear from you!
Posted 3 months ago
10 - 15 years
20 - 23 Lacs
Mumbai
Work from Office
Leads Projects in matters of internal investigation, fraud, anti-bribery and corruption issues, and other relevant matters including proactive compliance. Employ advanced investigative techniques to collect, analyze, and preserve evidence relevant to each case, ensuring a thorough and unbiased examination. Contribute to the growth of Forensic practice, including the development and implementation of strategic and tactical plans to exceed the growth and revenue goals of the organization. Influence and collaborate with practitioners across all PWC on cross-functional practices, and business collaboration efforts. Development and management of projects, throughout the life and the engagement: meeting with client to discuss needs, preparation of commercial and technical proposal, agreement of engagement, development of working plan and budget, allocation of resources, direction of project team members, delivery and quality assurance and project invoicing. Skills Bachelor s Degree holder with strong academic background, preferably in the fields of Finance, Law, Audit or Risk. Qualifications include but not limited to CA, CIMA, ACCA, CFA, CFE 10+ years of professional service leadership including expertise in the areas of investigation, forensic accounting, and other forensic services. Proven experience in business development, managing partnerships with large and/or industry-leading organizations. Experience working with diverse teams. Experienced in contract preparation, review and execution. Working experience in leading high impact, cross functional projects with senior stakeholder engagement Relevant professional qualification such as the Certified Fraud Examination (CFE) will be advantageous. Good understanding of the regulatory and control environment in the financial sector
Posted 3 months ago
7 - 10 years
22 - 27 Lacs
Bengaluru
Work from Office
Job Title: Director - Customer Success Location: Bangalore (On-site; full-time) About Locus : At Locus , we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastog i and Geet Garg , Locus has evolved from a women s safety geo-tracking app into a globally recognized logistics optimization platform . Our technology has empowered enterprises such as Unilever and Nestl to execute over a billion deliveries across 30+ countries. Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enablers . Join us at Locus and be part of a team shaping the future of global logistics. Job Overview: About the Role As a Director - Customer Success you will be the main interface for the clients with Locus. You will work closely with the client to build relationships with all relevant stakeholders as a trusted partner. You must have a strong understanding of our Customer s business objectives and the ability to identify and articulate how our solution supports the achievement of the Customers strategic business goals. You will be responsible for driving value at every juncture of the client s journey- from onboarding to expansion to renewal to prevention of churn. Key Responsibilities: Work closely with the customer to ensure effective and efficient onboarding and drive greater usage/adoption over time Retain and grow customers revenue for Locus, defined by the NRR metric (Net Revenue Retention) Maintain a deep understanding of our solutions and content and educate clients about the most relevant features/functionality for their specific business needs Effective, timely, and accurate client communications (oral and written), establishing and reviewing key performance indicators, and active positive engagement Developing efficient and effective management plans for clients including QBRs, renewals, and up-sells Engage across client s organization and work cross-functionally Serve as the voice of the client and provide internal feedback to Product, Engineering, and other teams on how we can better serve our clients Support the resolution of delivery, implementation or technical issues Perform other duties as assigned Monitor clients usage throughout their lifecycle to not only identify and prioritize at-risk accounts but also ways to mitigate churn Qualifications: 7- 10 years of working in high-growth organizations, with Team leading experience. Enterprise experience in B2B Management Consulting, Customer Success, Account Management, Selling, Business Development, or another client-facing role Education Qualification: Bachelor s degree required Supply Chain or Logistics background is a must and some exposure to tech Experience working with decision-makers, product champions, and end users at both growing startups and large enterprises Experience into Team handling as will be responsible to handle 5-6 CSMs and also accountable for revenue for the regions. Build a rapport with all key stakeholders across multiple business verticals within an account. Experience in Selling- Background of having closed upsells/cross-sells; driven revenue expansions Experience in working with complex, multi-divisional, multi-geographical customers Strong leadership skills and impressive executive presence Ability to create structure in ambiguous situations and design effective processes Passion for technology and for being a part of a fast-growing SaaS company Ability to multitask and experience working with cross-functional teams (e.g. Sales, Products, Marketing, Services) Ability to understand the problem statement in detail and drive value-based selling which will be a key KPI for the role. Consistent performer who handles stressful situations and deadline pressures well Empathy with a knack for understanding what a customer really needs and why they need it Bachelors degree required What We Offer Join Locus and become part of a visionary team that is redefining logistics through innovation and smart distribution. We provide competitive compensation, comprehensive benefits, and a collaborative environment where your expertise will drive both your growth and that of the organization. Locus is an equal opportunity employer dedicated to creating a diverse and inclusive workplace.
Posted 3 months ago
8 - 12 years
40 - 45 Lacs
Pune
Work from Office
Identifies customer pain points and astutely reads the triggers and underlying needs of each unique client. Furthermore, clarifies understanding by asking for examples, illustrations and anecdotes. Clarifies the financial and strategic benefits provided by Icertis solutions. Expertly coordinates and leverages internal relationships and resources including but not limited to inside sales, technical presales, partner sales, executives and delivery teams. Develops a network of deal stakeholders to assist in identifying and persuading economic, technical or user buying influencers. Demonstrates a deep understanding of the customers needs during conversations with economic influencers. Directs the customer interfacing relationship with C-level contacts, crafting the proposal, pricing and negotiating the deal to completion. Regularly updates Salesforce with pertinent deal information. Pursue and cultivates leads to generate new opportunities. Delivers insightful and persuasive presentations that articulate the value of the Icertis platform and mobilizes audience to act. Appropriately challenges and reframes customer business problems to align with our CLM solutions, keeping us as the top preferred vendor solution. Regularly assesses assigned territory and effectively develop and manage a strategy to maximize selling results. 8-12 years of successful experience in enterprise software sales. Ability to understand customer and industry business drivers and how that applies to the management of sales opportunities. Experience in closing large enterprise software sales opportunities. Ability to deliver clear, accurate and concise written and oral communications. Experience selling into enterprise accounts and managing business pipeline and revenue forecasts. Track record of exceeding quota year over year for large enterprise software solutions. Excellent strategic thinking and negotiation skills. Works cooperatively and interdependently with others in pursuit of shared goals. Takes a long-term perspective when approaching problems and opportunities. Is passionate and delights the customer with a thousand actions. Seeks to understand before sharing own knowledge and perspective. Responds effectively to surprises and challenges with poise and confidence while learning from the experience. Maintains focus on solutions and finds alternative approaches as needed. Competitive and focuses on results; works relentlessly to achieve personal and organizational goals and objectives. Bachelor s degree in business or equivalent experience.
Posted 3 months ago
10 - 12 years
37 - 45 Lacs
Chennai, Pune, Delhi
Work from Office
Company Overview: NetCom Learning is a premier provider of IT and business skills training, serving individuals and organizations worldwide. We offer a comprehensive range of training solutions tailored to meet the evolving needs of professionals and businesses in todays rapidly changing technology landscape. About the Role: NetCom Learning is a trusted learning solutions provider with a global presence, serving Fortune 500 companies, government agencies, and enterprises. As we continue to scale, we are seeking a Director of Learning & Development (L&D) to lead internal training management, onboarding, and employee upskilling initiatives. Role Overview: The Director of Learning & Development will be responsible for designing, executing, and optimizing training programs that enhance employee performance, accelerate onboarding, and drive continuous learning. This leader will integrate AI-driven learning solutions, leverage AI CERTs certifications, and ensure training aligns with NetCom Learning s growth objectives. Key Responsibilities: 1. Learning Strategy & Leadership Develop and implement a company-wide L&D strategy aligned with business goals. Foster a learning culture that enhances employee engagement and career growth. Collaborate with leadership to identify skills gaps and create strategic training programs. 2. Onboarding & Employee Development Design and oversee a structured onboarding program to accelerate new hire productivity. Create role-based learning paths for different departments and functions. Ensure seamless integration of NetCom 365 and AI CERTs certifications into internal learning initiatives. 3. Training Program Development & Innovation Develop and implement AI-driven, blended learning programs (online, instructor-led, and hybrid). Partner with SMEs, HR, and leadership to design targeted upskilling and reskilling programs. Integrate AI CERTs and vendor-based certifications into internal training offerings. 4. Learning Technology & Platforms Oversee the implementation and management of LMS platforms and digital learning tools. Drive AI-based personalization in learning and development initiatives. Ensure training materials are accessible, scalable, and optimized for remote/hybrid teams. 5. Performance & Leadership Development Develop leadership training programs to cultivate future managers and executives. Align L&D efforts with performance management to drive business impact. Implement coaching and mentorship programs to develop high-potential employees. 6. Training Metrics & ROI Measurement Define and track KPIs to measure the effectiveness of training programs. Use data analytics and employee feedback to continuously improve learning solutions. Provide quarterly L&D reports to leadership on training outcomes and ROI. 7. Compliance & Regulatory Training Ensure all employees complete required compliance training (e.g., cybersecurity, DEI, industry regulations). Maintain training records and ensure compliance with corporate and legal requirements. Requirements: 10+ years in Learning & Development, Talent Development, or HR leadership. Proven track record of designing and scaling L&D programs in a fast-growing organization. Experience with LMS platforms, AI-driven learning, and eLearning content development. Strong background in onboarding, leadership development, and skills training. Ability to measure training impact and align learning with business goals. Knowledge of AI, Blockchain, Cloud, and emerging technology training trends (preferred) Why Join NetCom Learning: Opportunity to work with industry-leading experts and cutting-edge technologies. Collaborative and inclusive work culture. Ongoing professional development and growth opportunities. If you are passionate about designing innovative learning experiences and making a positive impact in the lives of learners, we want to hear from you! Apply now to join our team at NetCom Learning.
Posted 3 months ago
5 - 7 years
7 - 9 Lacs
Ahmedabad
Work from Office
Profile/Designation - Sr Business Development Executive/ Consultant Preference - Females Handling Inbound Inquiries - Market research, Cold Calling, presenting CC , collecting requirements, mature the lead for closures Market Research Cold Calling Requirement Gathering In-person meetings with the clients and drafting MOMs Understanding client requirements related to project Logging all activities in CRM Taking regular follow ups via emails/calls/ messages Email Drafting Ownership and Teamwork Overall role will be target oriented sales (Currently there will be no discussion on incentives or targets, it will be discussed post joining) Cheque and 1 Year bond compulsory 2 years commitment Non negotiables - Not looking for excellent but need at least good communication in terms of Language (Language - English, Hindi/Gujarati) since the candidate is going to speak to the Director/HOD level person Flexible - he will be trained for the entire process hence should have good attitude to be able to adapt new processes, has to be patient enough to learn Presentable ( Personality) since he is going to make F2F meetings, Confident enough to face the clients questions over the call
Posted 3 months ago
7 - 13 years
9 - 15 Lacs
Pune
Work from Office
What Youll Do You will be reporting to the VP, Customer Support. You will work from the Pune office. Avalara is seeking a Director, Global Support to lead, shape, and scale our worldwide customer support operations. As the Director, you will oversee the global strategy and delivery of our support services, ensuring that customers receive high-quality service and resolution of their issues. You will foster a and accountability while driving operational and manage the GSO( Global Support Operations) team through efficiency, customer satisfaction, and employee engagement. What Your Responsibilities Will Be You will lead and evolve the global customer support strategy, ensuring alignment with Avalaras team goals and customer needs. You will partner with senior leadership teams across product, engineering, sales, and marketing to ensure an integrated approach to customer success and support. You will develop and implement best practices, metrics, and tools that enable the global support teams to meet service-level expectations and customer satisfaction goals. You will oversee daily operations of the global support teams, including incident management, issue resolution, and proactive support initiatives. You will establish key performance indicators (KPIs) to ensure support outcomes, focusing on first-contact resolution, customer satisfaction (CSAT), and Net Promoter Scores (NPS). You will lead continuous improvement initiatives to enhance support tools, ensuring the team is equipped to resolve customer issues. You will manage the escalation process, providing support for high-priority issues and ensuring and satisfactory resolutions. You will foster a culture of learning and development, providing ongoing coaching, and career progression opportunities for team members. You will be an important advocate for the voice of the customer (VOC), providing insights to product and engineering teams to inform product improvements and prevent recurring issues. You will partner with product, engineering, and other teams to ensure agreement on product enhancements, updates, and resolution of customer issues. You will contribute to the development of customer support documentation, knowledge base articles, and self-service options that improve customer experience and reduce support volume. You will develop and deliver regular reports on global support performance, including important metrics, trends, and customer insights, to executive leadership. You will use analytics to drive decision-making, identify opportunities for improvement, and track progress toward customer support goals. What Youll Need to be Successful 15+ years of experience in customer support, with at least 8 years in a leadership role managing global or multi-region teams. Experience scaling support operations. Experience with customer support platforms (e.g., Zendesk, Salesforce Service Cloud) and knowledge of support automation, AI-driven solutions, and self-service strategies. Expertise in managing teams and collaborating with product, engineering, and sales teams. Experience with customer support KPIs, with the ability to interpret data and drive action to improve performance. Bachelors degree in business, technology, or a related field; an MBA or equivalent advanced degree. ITIL Certification or equivalent in IT service management. Lean certifications. #LI-Onsite How Well Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversit y Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Learn more about our benefits by region here: Avalara North America What You Need To Know About Avalara We re Avalara. We re defining the relationship between tax and tech. We ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year, and this year we became a billion-dollar business . Our growth is real, and we re not slowing down until we ve achieved our mission - to be part of every transaction in the world. We re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We ve been different from day one. Join us, and your career will be too. We re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company we don t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know. 15+ years of experience in customer support, with at least 8 years in a leadership role managing global or multi-region teams. Experience scaling support operations. Experience with customer support platforms (e.g., Zendesk, Salesforce Service Cloud) and knowledge of support automation, AI-driven solutions, and self-service strategies. Expertise in managing teams and collaborating with product, engineering, and sales teams. Experience with customer support KPIs, with the ability to interpret data and drive action to improve performance. Bachelors degree in business, technology, or a related field; an MBA or equivalent advanced degree. ITIL Certification or equivalent in IT service management. Lean certifications. #LI-Onsite You will lead and evolve the global customer support strategy, ensuring alignment with Avalaras team goals and customer needs. You will partner with senior leadership teams across product, engineering, sales, and marketing to ensure an integrated approach to customer success and support. You will develop and implement best practices, metrics, and tools that enable the global support teams to meet service-level expectations and customer satisfaction goals. You will oversee daily operations of the global support teams, including incident management, issue resolution, and proactive support initiatives. You will establish key performance indicators (KPIs) to ensure support outcomes, focusing on first-contact resolution, customer satisfaction (CSAT), and Net Promoter Scores (NPS). You will lead continuous improvement initiatives to enhance support tools, ensuring the team is equipped to resolve customer issues. You will manage the escalation process, providing support for high-priority issues and ensuring and satisfactory resolutions. You will foster a culture of learning and development, providing ongoing coaching, and career progression opportunities for team members. You will be an important advocate for the voice of the customer (VOC), providing insights to product and engineering teams to inform product improvements and prevent recurring issues. You will partner with product, engineering, and other teams to ensure agreement on product enhancements, updates, and resolution of customer issues. You will contribute to the development of customer support documentation, knowledge base articles, and self-service options that improve customer experience and reduce support volume. You will develop and deliver regular reports on global support performance, including important metrics, trends, and customer insights, to executive leadership. You will use analytics to drive decision-making, identify opportunities for improvement, and track progress toward customer support goals.
Posted 3 months ago
8 - 14 years
45 - 50 Lacs
Gurgaon
Work from Office
Director / AVP - Healthcare Consulting Job Description: Manage technology and business consulting projects for healthcare and consumer healthcare clients. Understand requirements from clients or the Business Development (BD) team and translate them into actionable project plans. Delegate tasks effectively within the team, ensuring clear objectives and timelines. Work closely with the team to oversee project execution, monitor progress, and maintain project quality standards. Support BD or sales teams by providing capability decks, trend analyses, quick samples, and other relevant materials. Ensure seamless communication and collaboration across stakeholders to achieve project objectives. Drive continuous improvement initiatives to enhance project delivery and client satisfaction. Requirements: Proven 8+ years of experience in managing technology or business consulting projects, preferably within the healthcare or pharmaceutical industry or Consumer Healthcare Industry. Strong understanding of technology landscapes, competitive intelligence, and market dynamics. Excellent project management skills with the ability to prioritize tasks, manage resources, and meet deadlines. Effective leadership and communication skills to lead a team and collaborate with stakeholders. Ability to work independently and in a team-oriented environment. Proficiency in MS Office Suite (Word, Excel, PowerPoint) and project management tools/software. Strong analytical skills with the ability to interpret data and trends effectively. Education Background: Bachelor s or master s degree in a relevant scientific field (e.g., Life Sciences, Health Sciences, Biomedical Engineering). Additional certifications in project management (e.g., PMP, Agile) are a plus. Other Information: Working Days: 5 days a week (Monday to Friday) Location: Office-based Perks Benefits: As per company policy
Posted 3 months ago
2 - 9 years
27 - 33 Lacs
Bengaluru
Work from Office
Job Title: India Business Development Executive ( Leadership Role) Career Level: Senior Director/ Director Skill Track: Sales Specialty: Sales for Tech/ Services/ Consulting Location: Bangalore/ NCR/ Hyderabad/ Pune Job Summary This role seeks proactive, strategic thinkers who exhibit optimism and boldness to reimagine the future of business, and the role of technology in helping achieve that. You will focus on identifying and fostering new business relationships within the financial services, health, retail, and automotive GCC markets in India. This position is ideal for those who thrive on challenging boundaries, collaborating in multidisciplinary and agile teams, and leveraging the power of new technologies and platforms. Qualifications Knowledge Skill requirements Extensive network of contacts within the GCC market in India Excellent communication, negotiation, presentation and relationship building skills Proven strategic thinking with the capability to develop and execute sales plans effectively Ability to work independently and collaboratively in a dynamic environment Qualification Education: University degree or equivalent. Master s qualification preferred. Work Experience: 15+ years in Tech Sales and allied target driven roles Additional Information Gender-Neutral Policy 18 paid holidays throughout the year Generous parental leave and new parent transition program Flexible work arrangements Employee Assistance Programs to help you in wellness and well being Company Description Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients businesses through designing the products and services their customers truly value.
Posted 3 months ago
6 - 8 years
20 - 27 Lacs
Mumbai
Work from Office
Develop Partnerships with Industry Leaders: Build and maintain relationships with key industry stakeholders to promote internships and collaborative projects at national as well as international levels. Foster alliances for funding and sponsorship opportunities. Enhance Curriculum Relevance: Work with faculty to align course content with evolving industry requirements. Introduce new skill-based courses or certifications that are in demand in the industry. Organize Industry-Oriented Events: Plan and host seminars, workshops, and guest lectures by industry experts to enrich the learning environment for students. Facilitate industry-based competitions, hackathons, and innovation challenges. Strengthen Research and Development: Create a platform for industry-sponsored research projects that allows students and faculty to work on real-world challenges. Coordinate with companies for consulting assignments, applied research, and innovation partnerships. 15+ years experience in business development and/or industrial Associations. It is desirable that five years experience is related to Education sector, excellent written and verbal communication skills, Entrepreneurial skills and ability to work independently, ability to upsell and cross-sell market knowledge, Presentation skills, Proficiency in MS Office skills, Passion for Education. Qualification - C andidate with Bachelor s Degree in Engineering Technology in the relevant branch with First class will be preferred. Post Graduation or Master s degree is desirable.
Posted 3 months ago
8 - 13 years
50 - 100 Lacs
Mumbai
Work from Office
Description Position at Wavemaker Job title: Associate Director Reporting to: Business Director Location, Country: ( Mumbai,India ) Brief role description : Wavemaker is an agency of GroupM, the world s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Associate Director to join us. In this role, you will be responsible for running a portfolio of high-profile brands with services scope focused on client delivery (client delight, trusted advisor, engaging with the senior clients strong health of the relationship), communications strategy and media campaign implementation management, by harnessing your amazing insight, analytics and strategy skills. At GroupM APAC, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us. 3 best things about the job: You would be working in one of the most exiting agencies Client that supports and encourages innovative and exciting work Scope to work on various target segments About Wavemaker We always believe there is a better way to grow our client and our people. We do this by positively provoking growth for our clients and people. We work with clients to help them grow and shape their consumers brand decisions and experiences through media, content, and technology. We have one single attitude - Positive Provocation. Our name is our mission and our method. To make waves, you need to be provocative, even fearless. We always make sure we have each other s backs through our inclusive culture. We do our best work for brave brands and people who want to be challenged to go further and faster. We know it s not easy, but if it s in you, we will get it out of you. Our attitude of Positive Provocation is enabled by: The deep Knowledge we have of our clients business The confidence to Challenge what s gone before The Support to go further than we thought possible Core responsibilities: You would have complete knowledge of relevant categories. Total understanding of the various agency functions You would have been able to understand the client working style and deliver on their day-to-day requirements and start building relationships with the key decision makers within the current pipeline Demonstrate good understanding of clients business and challenges and ability to apply the knowledge in the formulation of campaign strategy and recommendation. Build a good relationship with clients, internal and external stakeholders, and partners Proactively drive the business initiatives and response to the client requirements briefs. Have full understanding of what is happening on client s business work accordingly Ability to start leading long term short-term media planning for the client Established strong team and Client relationships and receive great feedback from co-workers and key client contacts Been the source of what s new and emerging in media technology to deliver new and innovative Client solutions Challenge briefs and constantly evolve our strategies to ensure we hit client KPIs and constantly take campaigns to the next level Planning Strategy: Ensure holistic thinking is carried across channel planning and outcomes that can be clearly measured. Additional responsibilities: Developing and delivering presentations Multimedia Planning Analytical and numerical skills The Candidate: At-least 7 years experience in media strategy / planning / execution / account planning Comfortable making presenting annual, quarterly media strategy plans. With an experience of various responsibilities within the media ecosystem. Should know offline marketing. Knowledge of digital marketing would be a plus. Go getter attitude, data analytics, communication skills, good logical reasoning, attention to detail, integrity, empathy, aptitude dare for innovation. Working knowledge of all tools - TGI, BARC, MAP, IRS. Knowledge of digital tools (COMSCORE, Similarweb , Google trends, etc) would be a plus. We are a part of GroupM, WPP s global media investment management company. Discover more on wavemakerglobal.com , Twitter and LinkedIn We are an equal opportunities employer. All GroupM agencies are equal opportunities employers and welcome applications from all suitably qualified persons regardless of their race, gender identity, disability, culture/religion/belief, sexual orientation, or age. About India : 2020 brought opportunities for brands to innovate because of which we saw an evolving media stack. The growth of digital is set to soar high because of changing consumer habits. With approximately 500 million smartphone users, low-priced data plans, 45 to 50 million e-commerce shoppers, approximately 60 OTT offerings and a young population, India is a mobile-first internet market. It is also one of the top 10 ad spend markets in the world and is set to climb the ranks. Global big tech corporations have made considerable investments in top e-commerce/retail ventures and Indian start-ups, blurring the lines between social media, e-commerce and mobile payments, resulting in disruption on an unimaginable scale. At GroupM India, there s never a dull moment between juggling client requests, managing vendor partners and having fun with your team. We believe in tackling challenges head-on and getting things done. GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity - it s about belonging. We celebrate the fact that everyone is unique and that s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.
Posted 3 months ago
13 - 19 years
35 - 40 Lacs
Gurgaon
Work from Office
Description Position at EssenceMediaCom Senior Director - Digital Planning EssenceMediacom, Gurgaon Overview of job Digital media planning among the brands that are market leaders and have cult like following among its fanbase. Person should have a good understanding on the digital media and sound knowledge of the performance media - search, social, affiliates and all the comes with it. Reporting of the role - General Manager 3 best things about the job: Working on cutting edge first of its kind solutions to answer brand challenges across multiple categories Evangelize Tech innovations to build preference for Airtel Being first to test new concept and then scale In three months: Understand Airtel business and dynamics across various categories. Build a good working relationship with all stakeholders Work with all constituents of digital brand eco-system under one single roof Introduce digital channels across media In six months : Should be able to contribute toward strategic approach on Airtel Understanding Integrated media solutions and strategy for then client Learn about effectively pitching 360 digital products to clients Work with a diverse team of media buyers and planners across 360-degree media and beyond Emerged as a coveted champion and go-to person on digital marketing solutions In twelve months: Lead the annual planning process for the client Device and converse on various measurement techniques / metrics across touchpoints based on client objectives Win awards in both internal and external forums like FOMA, Cannes, Smarties, Emvies, Abbys etc. Ability to drive agency KPIs balanced with client KPIs Responsibilities: Understand client objectives, category/competitive trends for various product categories Develop strategic thinking on the brand and ability to manage large teams from strategizing to delivery and client engagement Supervise and lead annual operating principles and reviews with the client Push planning thinking by utilizing EM research, systems and tools Search and apply/reapply regional and global learnings and best practices Drive tech lead innovations for the brand Knowledge sharing and thought leadership What you will need: Should have a point of view on the evolving digital landscape. Abreast with the latest technology that will affect digital advertising and should be able to translate it for Airtel Abreast with the latest technology that will affect digital advertising Understanding of digital landscape viz. Knowledge of the digital advertising industry, trends, technologies (DMP, DSP, SSP etc.) - Preferred Applied knowledge of 3rd party ad serving, website and tracking and associated technologies - Preferred Worked closely with publisher partners to elevate industry standards in-line with client needs. Exposure to affiliate and programmatic technologies Passion to learn and unlearn and constantly push boundaries to improve Excellent written and oral communication skills combined with outstanding presentation skills Intermediate to advanced analytical skills, specifically relating measurement plan and learning agenda- Preferred Strong interpersonal and communication skills, People managing skills Problem-solving skills 10+ years of relevant experience More about EssenceMediacom : We are a global communications agency leading with breakthrough thinking, building explosive growth for brands, and helping our clients see the bigger picture. Our daring global network of 10,000 influencers help our clients breach traditional boundaries in media, uncover novel ideas, and unleash exponential growth. EssenceMediacom challenges conventional thinking to build, propel, and supercharge our clients businesses at scale and lead our industry in critical areas such as diversity, equity, inclusion, and sustainability. EssenceMediacom understands that our people are tasked with big goals: building breakthrough growth for brands and leading with breakthrough thinking in our industry. Our people are at the heart of this work because their ideas will enable us to decode the intersections of people, content, and technology to bring our aspirations to life. Our success is down to our eclectic, diverse, and talented people. EssenceMediacom is a place for us to grow our careers and expand our horizons. EssenceMediacom is committed to building an agency culture that supports our people, puts diversity at the forefront of our operations, and creates opportunity for all. This collective culture will be our new power where ideas are freely exchanged, and collaboration is actively encouraged in a place where you can innovate in our hyperconnected world.
Posted 3 months ago
4 - 9 years
25 - 32 Lacs
Bengaluru
Work from Office
About Clear The journey of simplicity throughout the last decade, Urged us to make things clear, so that its easier done than said. ClearTax today is Indias leading fi ntech SaaS platform, serving 3K+ enterprises, 6L+ SMEs, and 5M+ individuals, with our ITR, GST, e-Invoicing products, and more. While the journey has not been easy, it has been transforming. Founded in 2011, the decade-long journey of ClearTax defi nes growth. Starting with just 3 tech products related to tax and fi ling, we now build mobile and web-based SaaS products for invoices, taxes, payments, and credit and augment them with strong advanced analytics and artifi cial intelligence. We are also a Series C funded startup with a strong team of 1000+ members, and as we continue to evolve into a world of new-fi nancial solutions, were looking for individuals with perspectives to join our team. About the Role We are looking for a Director Strategic Accounts to lead build a GTM motion of acquiring Strategic Accounts having ARR potential >1Cr over a period of 2-3 years through land and expansion strategy. Roles and Responsibilities Set ARR and Pipeline goals for the team and defi ne individual rep targets on output and input metrics for full year broken down by quarter and month Work with Sales Ops to refi ne the NAL for Strategic Accounts and drive account allocation between reps Partner with SDR Marketing leadership on creating a targeting plan for strategic accounts - involving multi-channel touchpoints Co-build a strategy on leveraging partners to penetrate deep into strategic accounts (co-build it with LT Members) Drive 100% adherence of the discovery solutioning process on all deals in the pipeline Build a right pre-sales coverage model alongside pre-sales leadership - i.e., which accounts to have pre-sales engaged and at what frequency Lead from the front - Do value articulation himself/ herself in large accounts using the discovery solutioning done by the team Support team with negotiation tactics to help in closing deals at the right price, lead negotiations for key deals and manage objections Requirements: Over all 12-15 years of experience in sales, with a focus on strategic accounts or enterprise-level clients in the B2B SaaS space. Proven track record of successfully managing large accounts and achieving sales targets. Experience in sales leadership and team management, with a strong ability to motivate and guide teams to success. Selling to Indian customers is mandatory Understanding of Tax Compliance processes in preferred (not mandatory) - E-invoicing, E-way bill, GST, Direct Taxes, and evolving regulations such as IMS Familiarity with enterprise resource planning (ERP) systems and financial tools.
Posted 3 months ago
5 - 10 years
30 - 35 Lacs
Bengaluru
Work from Office
About Clear The journey of simplicity throughout the last decade urged us to make things clear so that its easier done than said. Clear today is Indias leading FinTech SaaS platform, serving 3K+ enterprises, 6L+ SMEs, and 5M+ individuals, with our ITR, GST, e-Invoicing products, and more. While the journey has not been easy, it has been transforming. Founded in 2011, the decade-long journey of Clear defines growth. Starting with just 3 tech products related to tax and filing, we now build mobile and web-based SaaS products for invoices, taxes, payments, and credit and augment them with strong advanced analytics and artificial intelligence. We are also a Series C-funded startup with a strong team of 1000+ members, and as we continue to evolve into a world of new-financial solutions, were looking for individuals with perspectives to join our team Engineering Management @ Clear We are looking for Engineering Managers, who are strong engineering leaders with the ability to lead a group of highly ambitious and high-performing engineers to amazing outcomes for the product business - both on the B2B and the B2C side. As an engineering manager, you are required to drive strong collaboration between the product managers, engineers, and business leaders helping critical decision-making and delivery with a singular focus of - "Getting things done" - in the best way possible. Your day at Clear would involve: Acting as an entrepreneur - taking ownership of the problem statement end-to-end Delivering direct value to the customer - and not just stop with internal delivery Lead a diverse team of High performing Engineers - who set new standards every day Be a great engineer yourself - to be able to hire, mentor, and grow the engineering team Estimate, plan, divide and conquer customer problem statements - through sturdily developed performant technical solutions Handle multiple competing priorities and ambiguity - all in a fast-paced, high growth environmentQualities which we look for in the ideal candidate: 8+ years of experience as an engineer or a lead - solving real-world customer problems 1-2 years of experience as a manager - having led high value delivering engineering teams BE / B.Tech /M.Tech from a premier institute - preferably in Computer Science Proven track record of building and managing high performing engineering teams The ability to convince, negotiate and work with equally competent and smart stakeholders Experience building complex technical solutions - highly scalable service-oriented architectures, distributed cloud-based systems - which power our Fin-Tech products Proven ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
Posted 3 months ago
6 - 12 years
30 - 34 Lacs
Bengaluru
Work from Office
About Clear The journey of simplicity throughout the last decade urged us to make things clear so that its easier done than said. Clear today is Indias leading FinTech SaaS platform, serving 3K+ enterprises, 6L+ SMEs, and 5M+ individuals, with our ITR, GST, e-Invoicing products, and more. While the journey has not been easy, it has been transforming. Founded in 2011, the decade-long journey of Clear defines growth. Starting with just 3 tech products related to tax and filing, we now build mobile and web-based SaaS products for invoices, taxes, payments, and credit and augment them with strong advanced analytics and artificial intelligence. We are also a Series C-funded startup with a strong team of 1000+ members, and as we continue to evolve into a world of new-financial solutions, were looking for individuals with perspectives to join our team Engineering Management @ Clear We are looking for Engineering Managers, who are strong engineering leaders with the ability to lead a group of highly ambitious and high-performing engineers to amazing outcomes for the product business - both on the B2B and the B2C side. As an engineering manager, you are required to drive strong collaboration between the product managers, engineers, and business leaders helping critical decision-making and delivery with a singular focus of - "Getting things done" - in the best way possible. Your day at Clear would involve: Acting as an entrepreneur - taking ownership of the problem statement end-to-end Delivering direct value to the customer - and not just stop with internal delivery Lead a diverse team of High performing Engineers - who set new standards every day Be a great engineer yourself - to be able to hire, mentor, and grow the engineering team Estimate, plan, divide and conquer customer problem statements - through sturdily developed performant technical solutions Handle multiple competing priorities and ambiguity - all in a fast-paced, high growth environmentQualities which we look for in the ideal candidate: 8+ years of experience as an engineer or a lead - solving real-world customer problems 1-2 years of experience as a manager - having led high value delivering engineering teams BE / B.Tech /M.Tech from a premier institute - preferably in Computer Science Proven track record of building and managing high performing engineering teams The ability to convince, negotiate and work with equally competent and smart stakeholders Experience building complex technical solutions - highly scalable service-oriented architectures, distributed cloud-based systems - which power our Fin-Tech products Proven ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
Posted 3 months ago
5 - 10 years
30 - 37 Lacs
Bengaluru
Work from Office
About Clear The journey of simplicity throughout the last decade urged us to make things clear so that its easier done than said. Clear today is Indias leading FinTech SaaS platform, serving 3K+ enterprises, 6L+ SMEs, and 5M+ individuals, with our ITR, GST, e-Invoicing products, and more. While the journey has not been easy, it has been transforming. Founded in 2011, the decade-long journey of Clear defines growth. Starting with just 3 tech products related to tax and filing, we now build mobile and web-based SaaS products for invoices, taxes, payments, and credit and augment them with strong advanced analytics and artificial intelligence. We are also a Series C-funded startup with a strong team of 1000+ members, and as we continue to evolve into a world of new-financial solutions, were looking for individuals with perspectives to join our team Engineering Management @ Clear We are looking for Engineering Managers, who are strong engineering leaders with the ability to lead a group of highly ambitious and high-performing engineers to amazing outcomes for the product business - both on the B2B and the B2C side. As an engineering manager, you are required to drive strong collaboration between the product managers, engineers, and business leaders helping critical decision-making and delivery with a singular focus of - "Getting things done" - in the best way possible. Your day at Clear would involve: Acting as an entrepreneur - taking ownership of the problem statement end-to-end Delivering direct value to the customer - and not just stop with internal delivery Lead a diverse team of High performing Engineers - who set new standards every day Be a great engineer yourself - to be able to hire, mentor, and grow the engineering team Estimate, plan, divide and conquer customer problem statements - through sturdily developed performant technical solutions Handle multiple competing priorities and ambiguity - all in a fast-paced, high growth environmentQualities which we look for in the ideal candidate: 8+ years of experience as an engineer or a lead - solving real-world customer problems 1-2 years of experience as a manager - having led high value delivering engineering teams BE / B.Tech /M.Tech from a premier institute - preferably in Computer Science Proven track record of building and managing high performing engineering teams The ability to convince, negotiate and work with equally competent and smart stakeholders Experience building complex technical solutions - highly scalable service-oriented architectures, distributed cloud-based systems - which power our Fin-Tech products Proven ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
Posted 3 months ago
8 - 13 years
50 - 100 Lacs
Mumbai
Work from Office
Description Position at Wavemaker Job title: Associate Director Reporting to: Business Director Location, Country: ( Mumbai,India ) Brief role description : Wavemaker is an agency of GroupM, the world s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Associate Director to join us. In this role, you will be responsible for running a portfolio of high-profile brands with services scope focused on client delivery (client delight, trusted advisor, engaging with the senior clients strong health of the relationship), communications strategy and media campaign implementation management, by harnessing your amazing insight, analytics and strategy skills. At GroupM APAC, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us. 3 best things about the job: You would be working in one of the most exiting agencies Client that supports and encourages innovative and exciting work Scope to work on various target segments About Wavemaker We always believe there is a better way to grow our client and our people. We do this by positively provoking growth for our clients and people. We work with clients to help them grow and shape their consumers brand decisions and experiences through media, content, and technology. We have one single attitude - Positive Provocation. Our name is our mission and our method. To make waves, you need to be provocative, even fearless. We always make sure we have each other s backs through our inclusive culture. We do our best work for brave brands and people who want to be challenged to go further and faster. We know it s not easy, but if it s in you, we will get it out of you. Our attitude of Positive Provocation is enabled by: The deep Knowledge we have of our clients business The confidence to Challenge what s gone before The Support to go further than we thought possible Core responsibilities: You would have complete knowledge of relevant categories. Total understanding of the various agency functions You would have been able to understand the client working style and deliver on their day-to-day requirements and start building relationships with the key decision makers within the current pipeline Demonstrate good understanding of clients business and challenges and ability to apply the knowledge in the formulation of campaign strategy and recommendation. Build a good relationship with clients, internal and external stakeholders, and partners Proactively drive the business initiatives and response to the client requirements briefs. Have full understanding of what is happening on client s business work accordingly Ability to start leading long term short-term media planning for the client Established strong team and Client relationships and receive great feedback from co-workers and key client contacts Been the source of what s new and emerging in media technology to deliver new and innovative Client solutions Challenge briefs and constantly evolve our strategies to ensure we hit client KPIs and constantly take campaigns to the next level Planning Strategy: Ensure holistic thinking is carried across channel planning and outcomes that can be clearly measured. Additional responsibilities: Developing and delivering presentations Multimedia Planning Analytical and numerical skills The Candidate: At-least 7 years experience in media strategy / planning / execution / account planning Comfortable making presenting annual, quarterly media strategy plans. With an experience of various responsibilities within the media ecosystem. Should know offline marketing. Knowledge of digital marketing would be a plus. Go getter attitude, data analytics, communication skills, good logical reasoning, attention to detail, integrity, empathy, aptitude dare for innovation. Working knowledge of all tools - TGI, BARC, MAP, IRS. Knowledge of digital tools (COMSCORE, Similarweb , Google trends, etc) would be a plus. We are a part of GroupM, WPP s global media investment management company. Discover more on wavemakerglobal.com , Twitter and LinkedIn We are an equal opportunities employer. All GroupM agencies are equal opportunities employers and welcome applications from all suitably qualified persons regardless of their race, gender identity, disability, culture/religion/belief, sexual orientation, or age. About India : 2020 brought opportunities for brands to innovate because of which we saw an evolving media stack. The growth of digital is set to soar high because of changing consumer habits. With approximately 500 million smartphone users, low-priced data plans, 45 to 50 million e-commerce shoppers, approximately 60 OTT offerings and a young population, India is a mobile-first internet market. It is also one of the top 10 ad spend markets in the world and is set to climb the ranks. Global big tech corporations have made considerable investments in top e-commerce/retail ventures and Indian start-ups, blurring the lines between social media, e-commerce and mobile payments, resulting in disruption on an unimaginable scale. At GroupM India, there s never a dull moment between juggling client requests, managing vendor partners and having fun with your team. We believe in tackling challenges head-on and getting things done. GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity - it s about belonging. We celebrate the fact that everyone is unique and that s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.
Posted 3 months ago
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