Director, IT Ops Services- Cloud, Infrastructure & Cyber Security

As the Director of IT Ops Services- Cloud, Infrastructure & Cyber Security, you will play a crucial role in leading the Technology Support Group by providing expert guidance, strategic insight, and proactive solutions across various industries. You will be a Seasoned Solution Architect, Innovation Leader, and Strategic thinker with a strong track record in driving transformation across cloud and infrastructure domains. Key Responsibilities: - Provide expert guidance and troubleshooting for complex technical issues across infrastructure domains. - Partner with stakeholders to drive innovation through technology enablement. - Evaluate emerging technologies and recommend solutions aligned with business goals. - Lead root cause analysis and implement long-term solutions to recurring issues. - Respond swiftly and effectively to critical incidents to minimize business impact. - Build and lead virtual communities focused on specific technologies and best practices. - Foster continuous learning and skill development within the team. Qualifications Required: - 15+ years of industry experience, including 10+ years as a Solutions Architect specializing in Cloud, DC, Workplace, and Cybersecurity Infrastructure. - 5+ years in Problem Management and Crisis Management, ensuring business continuity and rapid incident resolution. - Deep understanding of public, private, and hybrid cloud environments. - Experience in designing and managing scalable DC architectures. - Expertise in modern workplace tools and platforms. - Strong grasp of cybersecurity frameworks, tools, and threat mitigation strategies. - Proven track record as a Senior Solutions Architect across Cloud, DC, Workplace, and Cybersecurity systems. - Skilled in automation and optimization of infrastructure operations. - Ability to leverage infrastructure technologies to drive business transformation. - Graduate with a B. Tech degree preferred In this role, you will be instrumental in shaping technology strategy, fostering innovation, and driving operational excellence within the team. Your proactive mindset, hands-on expertise, and strategic insight will be pivotal in leading the Technology Support Group to success.,