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3.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
As a Duck Creek (Billing) Developer at Coforge, you will be responsible for leveraging your expertise in Duck Creek Billing to contribute to the successful implementation of billing solutions. With a strong focus on Duck Creek Billing Center, you will play a key role in understanding the billing life cycle and handling various billing transactions efficiently. Your knowledge of Agency and Direct Bill will be crucial in ensuring seamless billing operations. To excel in this role, you should possess a Bachelor's degree in Engineering, Computer Applications, Science, or relevant field. With 3 to 12 years of experience in Duck Creek Billing, you will be expected to demonstrate proficiency in Agency Billing, Direct Billing, Dot Net, .NET Framework, and Insurance-P&C. Your ability to navigate through Duck Creek Billing Implementation projects with precision and attention to detail will be highly valued. If you are passionate about working with cutting-edge technologies and are eager to make a significant impact in the realm of insurance billing, we encourage you to share your profile with us at amit.35.kumar@coforge.com. Join our team and embark on a rewarding journey where your skills and expertise will be recognized and valued.,
Posted 4 days ago
0.0 - 2.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to improve overall customer experience. Maintain high product knowledge to effectively support customers. Meet or exceed performance metrics such as first call resolution rate and customer satisfaction scores. Job Requirements Excellent communication and interpersonal skills are essential. Ability to work in a fast-paced environment and handle multiple interactions simultaneously. Strong problem-solving and analytical skills are necessary. Proficiency in using computer systems and software applications is required. Ability to adapt to changing situations and priorities. Strong attention to detail and organizational skills are vital. Experience in direct billing is preferred.
Posted 1 month ago
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