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1.0 - 4.0 years
2 - 3 Lacs
bengaluru
Work from Office
Hiring For Customer Support Executive Minimum - 1 years Of exp into Voice process Mandatory Location - Bangalore Shift - Night Shift ( 5:30 pm to 2:30 Am ) or ( 6:30 pm to 3:30 Am ) Cab - 2 Way cab will be provided within 20kms Notice Period - Immediate Joiner Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to improve overall customer experience. Maintain high product knowledge to effectively support customers. Meet or exceed performance metrics such as first call resolution...
Posted 3 days ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
You will be working under the designated product divisions with a primary focus on promoting the respective products. Your responsibilities will include establishing and developing direct billing clients such as hospitals, medical colleges, research institutes, and laboratories. It will be your duty to build and manage key customer accounts to strengthen the company's direct sales portfolio. You are expected to consistently achieve the assigned monthly sales targets and overall achievements. Furthermore, you will need to maintain product pricing to ensure decent gross margins in adherence to company norms. Collaboration with the Direct Sales Head for regular reporting, strategic planning, an...
Posted 3 weeks ago
3.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
As a Duck Creek (Billing) Developer at Coforge, you will be responsible for leveraging your expertise in Duck Creek Billing to contribute to the successful implementation of billing solutions. With a strong focus on Duck Creek Billing Center, you will play a key role in understanding the billing life cycle and handling various billing transactions efficiently. Your knowledge of Agency and Direct Bill will be crucial in ensuring seamless billing operations. To excel in this role, you should possess a Bachelor's degree in Engineering, Computer Applications, Science, or relevant field. With 3 to 12 years of experience in Duck Creek Billing, you will be expected to demonstrate proficiency in Age...
Posted 1 month ago
0.0 - 2.0 years
2 - 4 Lacs
Bengaluru
Work from Office
Roles and Responsibility Handle customer inquiries and resolve issues professionally and courteously. Provide timely and accurate information about products or services. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to improve overall customer experience. Maintain high product knowledge to effectively support customers. Meet or exceed performance metrics such as first call resolution rate and customer satisfaction scores. Job Requirements Excellent communication and interpersonal skills are essential. Ability to work in a fast-paced environment and handle multiple interactions simultaneously. Strong problem-solving and analytical skills ar...
Posted 3 months ago
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