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Service and Support Analyst Xforia Technologies

4.0 - 6.0 years

8 - 15 Lacs

bengaluru, thiruvananthapuram, mumbai (all areas)

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Role & responsibilities Service and Support Analyst Dining Services & Retail Systems Job Summary: The Service and Support Analyst provides technical and operational support for the Dining Services and Gift Shop retail systems, primarily focusing on the Symphony point-of-sale (POS) platform and the GEMpay Badge Payroll Deduct system. This role ensures seamless day-to-day operations, resolves system issues, and collaborates with business stakeholders to enhance user experience and system performance. Key Responsibilities: Provide frontline support for the Symphony POS system used in Dining Services and Gift Shops, including troubleshooting hardware and software issues. Manage and resolve Badge...

Posted 2 months ago

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