As a Call Center Agent, you will be responsible for handling inbound and outbound customer calls, responding to customer inquiries, and providing excellent customer service. You will work on a USA-based process, and must be willing to work on US timings. Responsibilities: - Handle inbound and outbound customer calls in a professional and courteous manner - Respond to customer inquiries and provide excellent customer service - Resolve customer complaints and concerns in a timely and effective manner - Meet or exceed sales and customer satisfaction targets - Work collaboratively with other team members to achieve team goals - Stay up-to-date with product knowledge and industry developments
Job Summary: We're looking for a skilled SEO Specialist to join our team! As an SEO Specialist, you'll develop and implement strategies to improve our website's search engine rankings, drive organic traffic, and boost online visibility. You'll work closely with our content and marketing teams to create high-quality, SEO-optimized content that resonates with our target audience. Responsibilities: - Conduct keyword research and analysis to inform content strategy - Optimize website content, meta tags, and internal linking structure - Develop and implement link building strategies - Analyze website performance using tools like Google Analytics and SEMrush - Stay up-to-date with search engine algorithm updates and industry trends - Collaborate with content creators to develop SEO-optimized content - Conduct technical SEO audits and recommend improvements Requirements: - 2+ years of experience in SEO - Strong understanding of SEO principles, including keyword research and link building - Experience with SEO tools like Ahrefs, SEMrush, or Moz - Excellent analytical and problem-solving skills - Strong communication and project management skills - Bachelor's degree in Marketing, Communications, or related field Preferred Qualifications: - SEO certifications (e.g. Google Analytics, HubSpot) - Experience with technical SEO (e.g. website migration, schema markup) - Knowledge of HTML, CSS, and JavaScript - Experience with content creation and marketing
We are seeking a highly skilled and experienced Google and Meta Ads Specialist to join our team. As a Google and Meta Ads Specialist, you will be responsible for managing and optimizing our paid advertising campaigns across Google Ads and Meta Ads platforms. You will work closely with our marketing team to develop and implement effective advertising strategies that drive conversions, increase brand awareness, and maximize ROI. Responsibilities: - Manage and optimize Google Ads and Meta Ads campaigns, including campaign setup, ad copy, bidding strategies, and targeting. - Conduct keyword research and ad group optimization to improve ad relevance and ROI. - Develop and implement A/B testing strategies to improve ad performance. - Monitor and analyze campaign performance, providing regular reports and insights to stakeholders. - Collaborate with the marketing team to develop and execute advertising strategies that align with business objectives. - Stay up-to-date with industry trends, best practices, and platform updates. Requirements: - 2+ years of experience in managing Google Ads and Meta Ads campaigns. - Proven track record of success in driving conversions and maximizing ROI. - Strong understanding of paid advertising principles, including keyword research, ad copywriting, and bidding strategies. - Experience with Google Ads and Meta Ads platforms, including Google Analytics and Facebook Ads Manager. - Strong analytical and problem-solving skills, with ability to interpret data and make data-driven decisions. - Excellent communication and project management skills. - Bachelor's degree in Marketing, Advertising, or related field. Preferred Qualifications: - Google Ads and Meta Ads certifications. - Experience with other advertising platforms, such as LinkedIn Ads or Twitter Ads. - Strong understanding of digital marketing principles, including SEO, email marketing, and social media marketing.