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0.0 - 170.0 years

0 Lacs

Delhi, Delhi

On-site

Job ID: 36098 Location: New Delhi, IN Area of interest: Operations Job type: Regular Employee Work style: Office Working Opening date: 31 Jul 2025 Job Summary Job holder is responsible to ensure end to end processing of assigned following activities/products in line with agreed SLA &TAT. Activities: - Inward Clearing, Outward clearing under CTS, FINOPS, Credit Card Returned/Undelivered, transfer transactions(Including CMS cheques etc), ECS, Recon GL/Internal Suspense Accounts, Queries Job holder is accountable to ensure error free processing for all financial transactions (ebbs, e-branch, PSGL, FINOPS (Credit Cards Cheque Processing) & other related applications) within self allotted authorities and after obtaining the necessary approvals along with appropriate vouchers signed off to avoid any operational loss thereafter and averse comments in audit review. Job holder is responsible to ensure Zero Pendency in record/documents archival as per laid down process/timelines Key Responsibilities Business: Ensure timely and effective resolution of complex customer queries and complaints. Maintain a client-centric approach, understanding customer requirements, and guiding team members to deliver exceptional service. Develop and implement strategies to enhance customer satisfaction and loyalty Processes: Oversee daily banking operations, ensuring productivity, accuracy, and timeliness norms are consistently met. Identify, share, and implement best practices within the team to standardize, simplify, and automate processes. Minimize non-value-added activities, reduce turnaround time (TAT), maximize paperless processing, and deskill activities. Lead process improvement initiatives through automation, Straight Through Processing (STP), digitization, or cost reduction solutions. Ensure cross-skilling of team members across various process elements and product areas to ensure flexibility and coverage. Utilize all training opportunities available to enhance team skills and knowledge. Maintain smooth interaction and effective TATs for all activities. Ensure the updating of all registers, trackers, and Management Information Systems (MIS) on a daily basis. Take ownership and drive end-to-end resolution of issues encountered. Ensure team members have sufficient process knowledge to independently perform operations and demonstrate proficiency. Data Analytics: Utilize data analytics to identify trends, patterns, and opportunities for process optimization and customer service improvement. Develop and maintain dashboards and reports to track key performance indicators (KPIs) and operational metrics. Provide data-driven insights and recommendations to senior management for strategic decision-making Project Management: Lead and manage projects aimed at improving operational efficiency, customer experience, and compliance. Develop project plans, timelines, and budgets, ensuring projects are delivered on time and within scope. Coordinate with cross-functional teams, stakeholders, and vendors to ensure successful project execution. Monitor and report on project progress, addressing any issues or risks promptly. Compliance and Risk Management: Ensure all activities comply with regulatory and compliance requirements, bank policies, and procedures. Identify and escalate potential risks or issues to the appropriate channels. Participate in regular audits and compliance checks, ensuring all documentation and processes are up to date and accurate Team Leadership and Development: Lead, mentor, and develop a team of banking operations staff, fostering a positive and productive work environment. Conduct regular performance reviews, providing feedback and setting development goals. Promote a culture of continuous improvement and innovation within the team Reporting and Documentation: Prepare and maintain accurate and timely reports for senior management. Document all processes and procedures, ensuring they are accessible and up to date. Maintain confidentiality and security of all banking operations and customer information. Skills and Experience Bachelor's degree in Finance, Business Administration, Data Analytics, or a related field. A Master's degree is preferred. Proven experience in banking operations, data analytics, and project management. Strong understanding of banking products, services, and processes. Excellent customer service and communication skills. High level of accuracy and attention to detail. Ability to work under pressure and meet deadlines. Proficiency in data analytics tools (e.g., SQL, Python, R) and banking software. Strong project management skills, with experience using project management tools (e.g., MS Project, JIRA). Strong problem-solving skills and a proactive approach to identifying and resolving issues Core Competencies: Customer Focus Operational Excellence Data-Driven Decision Making Project Leadership Compliance and Risk Management Continuous Improvement Risk Management Adhere to laid out processes and procedures while completing process actions Ensure no surprise culture : no failed Audit and to achieve at least satisfactory rating in all groups / external / internal audit / service quality audits. Comply with Group Money Laundering Prevention Policy and CDD Policies/Procedures to the extent applicable and reporting all suspicious Transactions to the Line Manager. Ensure adherence of BCSBI, Compensation Policy, Cheque Collection Policy guidelines and any other Group company policy. Inculcate the practice of doing Right the First Time ( FTR) Ensure appropriate and adequate documentation is in place for process action Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association Key stakeholders Branches Contact Center Business Teams Regulators BRM Role Specific Technical Competencies Expertise in MS office Typing skills Time Management Adaptability Problem solving Client Centricity Data Analytics About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers

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0 years

0 Lacs

Delhi, India

On-site

AFI Digital Services LLP is one of the fastest-growing content digitization and digital solutions companies in India. We specialize in animation, e-learning, app & web development, and creative marketing solutions. We help brands tell their stories in a visually engaging way. We are seeking a highly creative Social Media Marketing Intern who can craft compelling content, possesses excellent English skills, and has a strong sense of graphic design to help our brand stand out online. Key Responsibilities Develop and write creative, engaging, and grammatically correct content for social media posts, blogs, and campaigns Conceptualize and design eye-catching graphics, reels, and short videos for multiple platforms (Instagram, Facebook, LinkedIn, X, YouTube, etc.) Brainstorm innovative campaign ideas to grow brand awareness and engagement Schedule and post content across platforms using social media tools Monitor social media trends and suggest creative improvements Engage with followers, respond to comment/messages, and build an active online community Assist in running ad campaigns and analyzing performance Requirements Excellent English writing and communication skills (must-have) Creative thinker with a good understanding of storytelling and brand tone Basic to intermediate graphic design skills (Canva, Photoshop, Illustrator, etc.) Familiarity with video/reel editing tools is a plus Understanding of trending content formats and social media algorithms Currently pursuing or recently completed a degree/diploma in Marketing, Mass Communication, Digital Media, or related field Willingness to learn, experiment, and think outside the box Perks Work on live creative projects and build a strong portfolio Guidance and mentorship from experienced marketing professionals Internship certificate upon completion Stipend based on performance Opportunity for full-time placement based on internship performance How To Apply Send your resume + portfolio of writing/design work to radhika@afidigitalservices.com About Company: AFI Digital Services is one of the fastest leading content digitization companies in India, offering all digital services like App development, web development, e-learning videos, and content digitization services. We build and support the technology and workflows that move your content across your entire organization and promote it quickly and effectively.

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0.0 - 4.0 years

0 Lacs

karnataka

On-site

Job Description: As a valuable member of our team at Schneider Electric, you will be responsible for a range of impactful responsibilities that contribute to the success of our organization. Your day-to-day tasks will include (fill in - the job responsibilities, day to day of the job - "Your Impactful Responsibilities or "Take the Lead with These Responsibilities). To excel in this role, you will need a specific set of skills, capabilities, and experiences. Successful candidates will possess (fill in - what skills, capabilities, and experiences will the Candidate need to be successful ). Joining Schneider Electric offers a multitude of benefits, learning opportunities, career growth prospects, and valuable experiences that will be selling points for you. You will have the chance to (fill in - what benefits, learning, career opportunities, experiences will be selling points for the Candidate ). In this role, you will report to (fill in - what is the Managers title that the role reports to Also give context of stakeholders, team environment, and if it is a leadership or single contributor role). You will work closely with a team of stakeholders to achieve common goals and objectives. Qualifications: To thrive in this position, candidates must possess specific qualifications that will support their success in the role. Key qualifications for this role include (fill in - what are the qualifications that are required for this role Also consider adjacent qualifications and experience. Emphasize how qualifications will support success: "Qualifications for Your Success or "Key Qualifications for Thriving"). If you are ready to make an impact and contribute to a more sustainable world, then Schneider Electric is the place for you. Apply today and become an IMPACT Maker with us. Please note that all applications must be submitted online to be considered for any position with us. This position will remain open until filled. About Our Company: Schneider Electric is a global leader in sustainability, automation, electrification, and digitization. We are committed to creating a culture that values Inclusion, Mastery, Purpose, Action, Curiosity, and Teamwork. Our IMPACT values guide our actions and decisions, encouraging everyone to contribute to a more resilient and sustainable world. With a $36 billion global revenue and +13% organic growth, we are a dynamic and diverse organization with over 150,000 employees in 100+ countries. Ranked #1 on the Global 100 Worlds most sustainable corporations, we are dedicated to making a positive impact on the world. At Schneider Electric, we strive to be the most inclusive and caring company globally. We believe in providing equitable opportunities and ensuring that all employees feel valued and safe to contribute their best. Our commitment to diversity and inclusion is at the core of everything we do. Ethics and compliance are paramount at Schneider Electric. Our Trust Charter serves as our Code of Conduct, reflecting our dedication to ethics, safety, sustainability, quality, and cybersecurity. We uphold the highest standards of behavior and aim to engage respectfully with all our stakeholders. Join us at Schneider Electric and be part of a team that is shaping a more sustainable future for all. Apply now and become an IMPACT Maker with us.,

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0 years

0 Lacs

Ghaziabad, Uttar Pradesh, India

On-site

AFI Digital Services LLP is one of the fastest-growing content digitization and digital solutions companies in India. We specialize in animation, e-learning, app & web development, and creative marketing solutions. We help brands tell their stories in a visually engaging way. We are seeking a highly creative Social Media Marketing Intern who can craft compelling content, possesses excellent English skills, and has a strong sense of graphic design to help our brand stand out online. Key Responsibilities Develop and write creative, engaging, and grammatically correct content for social media posts, blogs, and campaigns Conceptualize and design eye-catching graphics, reels, and short videos for multiple platforms (Instagram, Facebook, LinkedIn, X, YouTube, etc.) Brainstorm innovative campaign ideas to grow brand awareness and engagement Schedule and post content across platforms using social media tools Monitor social media trends and suggest creative improvements Engage with followers, respond to comment/messages, and build an active online community Assist in running ad campaigns and analyzing performance Requirements Excellent English writing and communication skills (must-have) Creative thinker with a good understanding of storytelling and brand tone Basic to intermediate graphic design skills (Canva, Photoshop, Illustrator, etc.) Familiarity with video/reel editing tools is a plus Understanding of trending content formats and social media algorithms Currently pursuing or recently completed a degree/diploma in Marketing, Mass Communication, Digital Media, or related field Willingness to learn, experiment, and think outside the box Perks Work on live creative projects and build a strong portfolio Guidance and mentorship from experienced marketing professionals Internship certificate upon completion Stipend based on performance Opportunity for full-time placement based on internship performance How To Apply Send your resume + portfolio of writing/design work to radhika@afidigitalservices.com About Company: AFI Digital Services is one of the fastest leading content digitization companies in India, offering all digital services like App development, web development, e-learning videos, and content digitization services. We build and support the technology and workflows that move your content across your entire organization and promote it quickly and effectively.

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0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

AFI Digital Services LLP is one of the fastest-growing content digitization and digital solutions companies in India. We specialize in animation, e-learning, app & web development, and creative marketing solutions. We help brands tell their stories in a visually engaging way. We are seeking a highly creative Social Media Marketing Intern who can craft compelling content, possesses excellent English skills, and has a strong sense of graphic design to help our brand stand out online. Key Responsibilities Develop and write creative, engaging, and grammatically correct content for social media posts, blogs, and campaigns Conceptualize and design eye-catching graphics, reels, and short videos for multiple platforms (Instagram, Facebook, LinkedIn, X, YouTube, etc.) Brainstorm innovative campaign ideas to grow brand awareness and engagement Schedule and post content across platforms using social media tools Monitor social media trends and suggest creative improvements Engage with followers, respond to comment/messages, and build an active online community Assist in running ad campaigns and analyzing performance Requirements Excellent English writing and communication skills (must-have) Creative thinker with a good understanding of storytelling and brand tone Basic to intermediate graphic design skills (Canva, Photoshop, Illustrator, etc.) Familiarity with video/reel editing tools is a plus Understanding of trending content formats and social media algorithms Currently pursuing or recently completed a degree/diploma in Marketing, Mass Communication, Digital Media, or related field Willingness to learn, experiment, and think outside the box Perks Work on live creative projects and build a strong portfolio Guidance and mentorship from experienced marketing professionals Internship certificate upon completion Stipend based on performance Opportunity for full-time placement based on internship performance How To Apply Send your resume + portfolio of writing/design work to radhika@afidigitalservices.com About Company: AFI Digital Services is one of the fastest leading content digitization companies in India, offering all digital services like App development, web development, e-learning videos, and content digitization services. We build and support the technology and workflows that move your content across your entire organization and promote it quickly and effectively.

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0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Program Management with virtual teams (60%): Supervise technology/business initiatives and track deliverables, focusing on: Discussing requirements with stakeholders and product owners to ensure everyone understands key deliverables and plans. Reviewing the technology roadmap with team members and stakeholders to resolve open items on time. Monitoring and sharing key insights, milestones, and next steps with stakeholders and product owners. Facilitate discussions and build relationships through excellent delivery. Maintain master drafts of artifacts, proposals, and presentations, ensuring accurate information capture. Help develop templates for best practices, improved systems, and processes to measure success. Collaborate closely with global teams for knowledge-sharing and tracking technology and business metrics. Saving Framework & Process Digitization (40%) - Extract, build, and maintain useful KPIs and benchmarks for technology enhancement, collaborating with finance, MIS, technology reporting teams, and using internal platforms and databases. Perform business and data analysis, both quantitative and qualitative. Use digital tools (data, technology, cloud, NLP, etc.) to continuously improve processes Skill Written and verbal communication in English Strong problem solving and analytical skills Strong understanding in business optimization framework and techniques Highly proficient in Microsoft Word, PowerPoint and Excel Experience on project management tools Good to have knowledge of AWS/Azure, SaaS, product (functional and technical) design, digital frameworks, HL7, FHIR, EMR and EHR Good to have knowledge of US Healthcare value chain of Payers and Providers

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3.0 years

0 Lacs

Mumbai, Maharashtra, India

Remote

About Angel One: Angel One is one of India’s fastest growing fin-techs, on a bold mission to make investing simple, smart, and inclusive for every Indian. With over 3+ crore clients, we’re building at scale – and building for impact. Our Super App helps clients manage their investments, trade seamlessly, and access financial tools tailored to their goals. We are working to build personalized financial journeys for our clients, powered by new-age tech, AI, Machine Learning and Data Science. We're a builder's company at heart. You’ll have the space to experiment, the freedom to move with velocity, and the mandate to make bold, user-first decisions – every single day. The vibe? Think less hierarchy, more momentum. Everyone’s got a seat at the table and a shot to build something that lasts. Be part of a team that’s moving fast, thinking big, and building for the next billion. Why You'll Love Working at Angel One! Ranked Top 20 Companies to Work in India: We're proud to be recognized as one of the best workplaces, certified for 9 consecutive years. Innovation Runs Deep: From AI to real-time data infra, you’ll work on tech that’s ahead of the curve and solve problems that truly matter. Build India’s #1 Fintech Platform: We’re not just disrupting finance – we’re shaping how the next billion Indians access wealth. Own It. Drive It. Scale It: You’ll have the freedom to lead, the resources to build, and the opportunity to leave your mark. Role : Legal Counsel – Group + B2B (Stock broking & distribution business) + Wealth management + Mutual Fund Location: Mumbai, India Department: Group Legal & Policy Reports To : Head, Disputes Litigation or to another senior member of Disputes team Work type: Hybrid (2 to 3 days from office every week;(occasional work-based travel to other cities may be required) What you will do: Professional Experience : 3-6 years’ extensive original and appellate litigation experience (both civil and criminal) acquired in reputed set of Chambers/ Law Firms Responsibilities: - Independently managing and strategizing litigation such as cheque bouncing matters, criminal cases relating to cheating, fraud, forgery etc. - Handling Criminal litigation with the objective of achieving maximum closure / resolution with successful outcomes for the organization. -Corresponding and dealing with various regulatory and law enforcement authorities and agencies with the objective of successful closure of complaints and ensuring maximum compliance. -Provide timely legal advice to management and internal stakeholders on litigation matters and relevant legal developments. -Drafting notices; replies, depositions, pleadings, etc. -Build a strong network of pan-India external lawyers and stakeholders for litigation, notice and complaint management. -Working proactively with the team to create a strong litigation prevention and dispute resolution function; work with the team in training the organization and developing preventive strategies in order to prevent disputes converting into FIRs or litigation. Who you are: - LL.B. from an accredited law school - 2 to 5 years of experience practicing in litigation - Strong analytical and problem-solving skills - Excellent written and verbal communication skills - Ability to work independently and manage multiple priorities - Attention to detail and strong organizational skills - Ability to build and maintain strong client relationships - Strong functional knowledge in criminal laws (especially procedure). - Excellent legal research and drafting skills. - Ability to take on challenges independently aligning with the team’s objectives; comfortable working under pressure and with a sense of urgency. - Business and resolution focused with cost and time consciousness. - Comfortable in environments such as subordinate judiciary, police stations, etc. and ability to provide prompt and timely on ground legal support and advisory. - Digitization and legal tech user and enthusiast; comfortable working with online workspace collaboration tools. - Proactive problem solver with demonstrated ability to create defensive strategies. - Practices and promotes a law and compliance first attitude. What's in it for You? Flexible work model: Whether you're remote, hybrid, or in-office, we trust you to work where you thrive and deliver with impact. Empowered Growth: We invest in your growth and empower you to explore your full potential. Exceptional Benefits: Our comprehensive benefits package includes health insurance, wellness programs, learning & development opportunities, and more. For a deeper dive into our company culture and vision, explore our Company Deck. At Angel One, our thriving culture is rooted in Diversity, Equity, and Inclusion (DEI). As an Equal opportunity employer, we wholeheartedly welcome people from all backgrounds irrespective of caste, religion, gender, marital status, sexuality, disability, class or age to be part of our team. We believe that everyone's unique experiences and viewpoints make us stronger together. Come and be a part of #OneSpace*, where your individuality is celebrated and embraced.

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0 years

0 Lacs

Delhi, India

On-site

Job Description Position : Senior Strategic Sourcing Specialist Responsibilities Lead procurement activities globally for UOP Projects. Driving all supplier development and procurement metrics Drive alignment with commodity leaders and others in the administration, implementation, compliance, and enforcement of global commodity and contracting strategies. SAP knowledge for Procurement Model required. Right and Fast execution of strategies to align with business Growth and New Product Introductions Manage the sourcing and contracting of fabricated process modules and skids detailed design services, and components. Ensure Relationship development and management with key Supplier Leaderships. Develop & qualify alternate suppliers for Key commodities in UOP Projects. Align with Sales, Marketing, Technology, Business, Operations, Finance and Quality and Other Honeywell Businesses. Support Presales pursuits aggressively for 3rd party buyouts products / services to achieve competitiveness and increase win rate. Deliver metrics meeting/exceeding Annual Operating Plan (AOP) and Strategy Deployment targets Drive Functional excellence and Key metric include- early engagement, win rate, productivity, working capital, e-Auction, Digitization & on-time delivery. Apply effective Sourcing supplier risk assessment methodologies and to ensure supplier continuity by way of deploying risk mitigation plan. Actively drive and participate in Vendor performance evaluation and share feedback with suppliers. Drive Process compliance and Excellence, initiate & support HOS (Honeywell Operating Systems) / improvement programs. Collaborate with global category management to identify and develop suppliers, establish contracts, cost models and price agreements. Develop alternate sourcing strategies. Align with Global teams for developing competitive suppliers from emerging market Drive and Ensure compliance to PMT and Global Sourcing procedures and policies; and leverage global tools. Candidate should be able to priorities the Project load based on the timeline and criticality. Qualifications Experience & Qualifications: Educated to bachelor’s degree standard. Engineering from Mechanical or Electrical or Instrumentation field will be preferred. Post graduation / MBA / PMP / CPSM would be added advantage Six Sigma Black Green/Belt certification - Plus d supplier development About Us Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

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12.0 - 18.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Key Responsibilities Operational Management Lead and manage daily BPO operations across both Voice and Non-Voice processes, ensuring compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Develop, implement, and refine operational strategies that ensure high levels of efficiency, quality, and customer satisfaction. Oversee execution of production plans and monitor team performance metrics to drive continuous improvement. Handle high-level client escalations effectively and ensure issues are resolved promptly and professionally. Team Leadership Lead, mentor, and develop a large workforce including managers and frontline employees (minimum 250 FTEs). Conduct performance reviews, drive individual development plans, and implement team training programs to elevate skills and capabilities. Promote a culture of accountability, collaboration, and continuous learning within the team. Monitor workforce productivity and implement workforce management practices including shrinkage and attrition control. Client Relationship Management Act as the key point of contact for client accounts, ensuring strong, trust-based relationships. Conduct regular client engagements including Quarterly Business Reviews (QBRs) and Monthly Business Reviews (MBRs). Identify and recommend operational improvements, value-add opportunities, and cross-sell/upsell solutions aligned with client goals. Ensure customer satisfaction and long-term retention by proactively managing expectations and service delivery. Process Improvement & Automation Lead process excellence initiatives with a focus on reducing inefficiencies, improving turnaround time, and enhancing service quality. Identify and implement process automation and digitization solutions in collaboration with technology and transformation teams. Standardize best practices across operations to ensure consistent performance and scalable delivery models. Drive compliance with internal controls, client requirements, and relevant industry standards. Financial Management Prepare, manage, and track operational budgets, ensuring optimal resource allocation and cost-effectiveness. Monitor financial metrics such as gross margin (GM), cost per transaction, and overall profitability. Use financial insights to make informed decisions that align operational strategies with company goals. Support strategic planning through accurate financial forecasting and capacity planning. Reporting & Data Analytics Generate and present detailed reports on operational, financial, and client satisfaction metrics to senior leadership. Leverage advanced Excel and BI tools to analyze performance trends, operational bottlenecks, and improvement areas. Utilize data-driven insights to support key business decisions and strategic initiatives. Ensure accurate and timely reporting to internal stakeholders and clients Location: Thane, Maharashtra, India Work Type: Full-time | Flexible for 24/7 Shifts Travel Requirement: US Travel (as required) Experience Required: 12-18 years Reporting To: Site Leader Requirements 12-18 years of experience in BPO operations, with a strong focus on both Voice and Non-Voice services. Minimum 3-5 years in a managerial role overseeing large-scale operations. Extensive experience in international BPO data entry processes. Strong background in capacity planning, budget control, and resource forecasting. Expertise in attrition calculation, shrinkage management, and workforce analytics. Proven experience in client-facing roles, particularly in QBR and MBR presentations. Demonstrated ability in calculating and managing Gross Margin. Experience in implementing process automation and operational excellence frameworks. Proficient in MS Excel and other data management/reporting tools. Valid Passport required; prior US business travel experience is a plus. Excellent communication, leadership, and stakeholder management skills To Apply: Kindly apply through this job post or share your cv directly on rahat.shaikh@datamark.net Benefits Provident Fund (PF) - Statutory savings and retirement benefit. Gratuity - Provided as per applicable laws to reward long-term tenure. Mediclaim Insurance - Comprehensive health insurance coverage for employees and dependents. International Travel Opportunities - Especially to the US; candidates must hold a valid Passport

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170.0 years

0 Lacs

Delhi, India

On-site

Job Summary Job holder is responsible to ensure end to end processing of assigned following activities/products in line with agreed SLA &TAT. Activities: - Inward Clearing, Outward clearing under CTS, FINOPS, Credit Card Returned/Undelivered, transfer transactions(Including CMS cheques etc), ECS, Recon GL/Internal Suspense Accounts, Queries Job holder is accountable to ensure error free processing for all financial transactions (ebbs, e-branch, PSGL, FINOPS (Credit Cards Cheque Processing) & other related applications) within self allotted authorities and after obtaining the necessary approvals along with appropriate vouchers signed off to avoid any operational loss thereafter and averse comments in audit review. Job holder is responsible to ensure Zero Pendency in record/documents archival as per laid down process/timelines Business Key Responsibilities Ensure timely resolution of customer queries and complaints. Demonstrate a client-centric approach, understanding customer requirements, and guiding other team members accordingly. Maintain a high level of customer service, ensuring customer satisfaction and loyalty Processes Consistently exceed productivity, accuracy, and timeliness norms. Identify and share best practices within your scope of work with the Line Manager/Unit Manager to implement standardized, simplified, and automated processes. Minimize non-value-added and duplicated activities, reduce turnaround time (TAT), maximize paperless processing, and deskill activities. Identify and suggest process improvements through automation, Straight Through Processing (STP), digitization, or cost reduction solutions. Cross-skill self across at least two different process elements and product areas to ensure flexibility and coverage. Utilize all training opportunities available to enhance skills and knowledge. Maintain smooth interaction and effective TATs for all activities. Ensure the updating of all registers, trackers, and Management Information Systems (MIS) on a daily basis. Take ownership and look for end-to-end resolution of issues encountered. Ensure sufficient process knowledge to independently perform operations and demonstrate proficiency by successfully performing these activities. Compliance And Risk Management Adhere to all regulatory and compliance requirements, ensuring all activities are conducted in accordance with bank policies and procedures. Identify and escalate any potential risks or issues to the appropriate channels. Participate in regular audits and compliance checks, ensuring all documentation and processes are up to date and accurate Team Collaboration Work collaboratively with team members to achieve common goals and objectives. Provide support and guidance to junior staff, fostering a positive and productive work environment. Participate in team meetings and contribute to discussions on process improvements and best practices Reporting And Documentation Prepare and maintain accurate and timely reports as required by management. Document all processes and procedures, ensuring they are accessible and up to date. Maintain confidentiality and security of all banking operations and customer information. Risk Management Adhere to laid out processes and procedures while completing process actions Ensure no surprise culture : no failed Audit and to achieve at least satisfactory rating in all groups / external / internal audit / service quality audits. Comply with Group Money Laundering Prevention Policy and CDD Policies/Procedures to the extent applicable and reporting all suspicious Transactions to the Line Manager. Ensure adherence of BCSBI, Compensation Policy, Cheque Collection Policy guidelines and any other Group company policy. Inculcate the practice of doing Right the First Time ( FTR) Ensure appropriate and adequate documentation is in place for process actions Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Associatio Key stakeholders Branches Contact Center Business Teams Regulators BRM Skills And Experience Bachelor's degree in Finance, Business Administration, or a related field. Proven experience in banking operations or a similar role. Strong understanding of banking products, services, and processes. Excellent customer service and communication skills. High level of accuracy and attention to detail. Ability to work under pressure and meet deadlines. Proficiency in banking software and Microsoft Office Suite. Strong problem-solving skills and a proactive approach to identifying and resolving issues Core Competencies Customer Focus Operational Excellence Team Collaboration Compliance and Risk Management Continuous Improvement Role Specific Technical Competencies Expertise in MS office Typing skills Time Management Adaptability Problem solving Client Centricity Data Analytics About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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10.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

About Us Successive Digital is a global leader in full-service software development, serving clients worldwide. With a commitment to excellence and technical proficiency, Successive delivers exceptional digital solutions that empower businesses to thrive in the digital age. We hold expertise in the realm of web and mobile applications powered by Cloud, Data & AI, helping every business meet its unique needs and objectives. Our Expertise Includes Consulting: We create competitive business and operations transformation strategies to help companies stay ahead of the digital curve. Cloud: We help businesses harness the advantage of digital and innovation with cohesive cloud services, including enterprise modernization and cloud-native solutions. CMS: We empower enterprise transformation with advanced technologies and methodologies, including headless solutions. Creative: We create brand stories by focusing on customer-centric design and best practices, allowing intuitive navigation and higher conversion rates. Commerce: We help with digitization, transformation, and supply chain reconfiguration to change the retail landscape by developing winning retail strategies that help businesses set and execute their strategy with processes and technology that scale as their eCommerce scale. Product Engineering: We help you deliver better customer experience and business outcomes by helping them customize their applications. Our team blends deep industry and technical expertise in product engineering that creates impact and increases operational efficiency. Industries We Serve Consumer Goods Media & Entertainment Government & Public Sector Retail & Commerce Agriculture Manufacturing Travel & Hospitality Healthcare & Lifesciences Chemical, Oil & Gas Transportation & Logistics Aerospace & Defence Automotive & Mobility Banking & Finance Who Are We Looking For Job Title: Senior Manager Marketing/Marketing Head Experience: 10 + Years Location: Noida Responsibilities Lead the overall marketing strategy focusing on demand generation inbound and outbound marketing for B2B IT services Own SEO content marketing website management and organic lead generation Plan and execute outbound initiatives including ABM LinkedIn campaigns email marketing and paid media Manage program delivery across multiple client-facing marketing services projects ensuring deadlines and quality standards are met Drive employer branding initiatives to strengthen the company’s position as an employer of choice Collaborate with sales delivery and leadership teams to ensure marketing supports revenue and growth objectives Oversee social media thought leadership PR and events to increase market presence Track analyze and report on marketing KPIs providing actionable insights to leadership Manage marketing budgets vendor relationships and ensure ROI on all marketing spend Mentor and guide the internal marketing team ensuring skill development and high performance Technical SEO demand generation activities. Requirements Minimum 10 years of experience in B2B IT services marketing Strong expertise in inbound and outbound marketing strategy and execution Proven experience in managing client marketing services projects Solid background in employer branding initiatives and talent marketing Hands-on experience with tools like HubSpot Salesforce Google Analytics LinkedIn Ads and content management systems Excellent program management and cross-functional collaboration skills Strong leadership capabilities with experience managing teams and external partners Analytical mindset with a focus on data-driven decision making Life At Successive Successive has a culture of diverse, global teams who have a passion for collaboration and client service. We challenge, inspire, and develop each other, which empowers us to own our destinies and our careers. We extend our support in mentoring, and on-the-job development which helps you to achieve career success. We provide onsite opportunities as well (Our Global offices). We provide comprehensive benefits including Maternity and Paternity Leaves benefits and other paid leaves. We allow our talent to work on multiple technologies. We provide a “Professional Development Program” which helps you to develop your technical and behavioral skills and competencies. We ensure On-Time salaries which are above or at par with market standards. We have a well-defined Reward & Recognition process. We love fun and have team outings, parties, sports, and cultural events around the year. Follow Us On Website: https://successive.tech/ Facebook: https://www.facebook.com/Successivetech/ LinkedIn: https://www.linkedin.com/company/successivedigital/ You may write us or share your applications at: careers@successive.tech

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0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job Description Job Title - Senior Analyst, Investment Banking Full-time (FT) | Financial Markets | Mumbai /Pune / Chandigarh Shift Timings: APAC (6 A.M to 3 P.M) / EMEA (1 P.M to 10 P.M.) / NIGHT (6:30 A.M to 3:30 P.M)| The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. Candidate must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Senior Analyst Roles & Responsibilities Responsible for managing multiple Middle Office and Regulatory support processes Independently handle multiple clients – establish self as a valued partner Build domain expertise across processes supported, assist in speedy remediation of issues, implement process improvements and build / enhance controls to prevent future escalations Participate in Middle Office / group level initiatives Responsible for ensuring Process documentation is maintained in an updated fashion at all times Functional & Technical Skills MBA / PGDM (Finance) Post Graduate Fresher , Only for full time MBA Basic knowledge of finance, trade life cycle and derivatives. Should be good with logical and quantitative abilities to derive information from data. Shift Timings – APAC/EMEA/NAM About Us eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. We uphold the principles of equality and inclusivity. As part of our Diversity, Equity, and Inclusion (DEI) hiring initiative, we are committed to providing equal opportunities to all individuals. About The Team eClerx or its affiliate partners do not solicit fees or payments and does not ask for confidential financial information from applicants for job offers. Safety of personal assets is every individual’s responsibility. All candidates are requested to stay alert and be aware of fraudulent/unethical hiring practices, and take effective measures to safeguard their personal information. eClerx is not liable for any payments made by applicants in response to fraudulent job offers. If you are suspicious of any unethical job-related activity or communication related to eClerx, please report it on this link. https://careers.eclerx.com/Static/RecruitmentFraudAlert

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7.0 - 10.0 years

4 - 10 Lacs

Hyderābād

On-site

Description The U.S. Pharmacopeial Convention (USP) USP is an independent scientific organization that collaborates with the world's top experts in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP's fundamental belief that Equity = Excellence manifests in our core value of Passion for Quality through our more than 1,100 talented professionals across five global locations to deliver the mission to strengthen the supply of safe, quality medicines and supplements worldwide. Brief Job Overview The Digital & Innovation group at USP is seeking a Full Stack Developers with programming skills in Cloud technologies to be able to build innovative digital products. We are seeking someone who understands the power of Digitization and help drive an amazing digital experience to our customers. How will YOU create impact here at USP? The position's purpose should provide a high-level overview of why the position exists and briefly identify the most critical priorities of the position. This is an opportunity to highlight any features or duties of the role related explicitly to the Diversity, Equity, Inclusion & Belonging work of the Department. Build scalable applications/ platforms using cutting edge cloud technologies. Constantly review and upgrade the systems based on governance principles and security policies. Participate in code reviews, architecture discussions, and agile development processes to ensure high-quality, maintainable, and scalable code. Provide technical guidance and mentorship to junior developers and team members Document and communicate technical designs, processes, and solutions to both technical and non-technical stakeholders Who USP is Looking For? The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience: Education Bachelor's or Master's degree in Computer Science, Engineering, or a related field Experience 7-10 years of experience in leading successful, full-stack new product software development teams (e.g., software engineering, software architecture, data management, UI/UX) in a dynamic environment focused on agile methodologies, continuous customer feedback and fast iteration.Must have hands-on experience in building enterprise level Sasa applications/ products using cloud technologies. Extensive knowledge on Java Spring Boot applications and design principles. Strong programming skills in languages such as Java/ .NET, React JS/Node.js Good experience with AWS / Azure services, such as EC2, S3, IAM, Lambda, RDS, DynamoDB, API Gateway, and Cloud Formation Knowledge of cloud architecture patterns, best practices, and security principles Experience with containerization technologies, such as Docker and Kubernetes Strong experience in microservices architecture, automated testing practices. Able to mentor junior software developers/engineers Experience leading initiatives related to continuous improvement or implementation of new technologies. Works independently on most deliverables Strong analytical and problem-solving skills, with the ability to develop creative solutions to complex problems Ability to manage multiple projects and priorities in a fast-paced, dynamic environment Additional Desired Preferences Experience with scientific chemistry nomenclature or prior work experience in life sciences, chemistry, or hard sciences or degree in sciences Experience with pharmaceutical datasets and nomenclature Experience working with knowledge graphs Ability to explain complex technical issues to a non-technical audience Self-directed and able to handle multiple concurrent projects and prioritize tasks independently Able to make tough decisions when trade-offs are required to deliver results Strong communication skills required: Verbal, written, and interpersonal Supervisory Responsibilities: 1-2 direct reports Benefits USP provides you with the benefits you need to protect yourself and your family today and tomorrow. From company-paid time off, comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial wellbeing is protected. USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. We are committed to creating an inclusive environment in all aspects of our work—from the standards we make to the partnerships and conversations we cultivate. An environment where every employee feels fully empowered and valued irrespective of, but not limited to, personality, race, ethnicity, physical and mental abilities, education, religion, gender identity and expression, life experience, sexual orientation, country of origin, regional differences, work experience, and family status. We are committed to working with and providing reasonable accommodation to individuals with disabilities. Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP. Who is USP? The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's top authorities in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP's fundamental belief that Equity = Excellence manifests in our core value of Passion for Quality through our more than 1,300 hard-working professionals across twenty global locations to deliver the mission to strengthen the supply of safe, quality medicines and supplements worldwide. At USP, we value inclusivity for all. We recognize the importance of building an organizational culture with meaningful opportunities for mentorship and professional growth. From the standards we create, the partnerships we build, and the conversations we foster, we affirm the value of Diversity, Equity, Inclusion, and Belonging in building a world where everyone can be confident of quality in health and healthcare. USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. We are committed to creating an inclusive environment in all aspects of our work—an environment where every employee feels fully empowered and valued irrespective of, but not limited to, race, ethnicity, physical and mental abilities, education, religion, gender identity, and expression, life experience, sexual orientation, country of origin, regional differences, work experience, and family status. We are committed to working with and providing reasonable accommodation to individuals with disabilities.

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4.0 years

0 Lacs

Kolkata, West Bengal, India

On-site

Be a Part of the Future of Corporate Dining with GoKhana About Manager - Sales: GoKhana is at the forefront of transforming corporate cafeterias, offering a full-stack B2B technology solution and comprehensive Cafeteria Managed Services that enhance convenience, efficiency and safety. We are seeking a dynamic and results-driven Sales Manager to help us expand our reach and bring the benefits of our integrated offerings to more corporate clients. In this role, you will have the opportunity to shape the future of workplace dining and contribute to a company that’s dedicated to innovation and customer satisfaction. GoKhana’s platform is built around the principle of simplicity and is used by over 1 million signed users. What You'll Do: Drive Sales Growth: Identify and pursue new business opportunities within the corporate sector for both digitization solutions and managed services. Present GoKhana's Value: Effectively communicate the benefits of our cafe Digitization Platform and Managed Services to potential clients. Develop and Execute Sales Plans: Create and implement strategic sales plans to achieve revenue targets. Manage Client Relationships: Build and maintain strong, lasting relationships with corporate clients. Collaborate with Internal Teams: Work closely with marketing, product development and operations teams to align sales efforts. What You'll Bring: Proven Sales Track Record: 4+ years of experience in B2B/corporate sales, with a successful track record. Relationship Building Skills: Excellent interpersonal and relationship-building skills. Strategic Thinking: Ability to develop and implement effective sales strategies. Negotiation Skills: Strong negotiation and closing skills. Self-Motivation: A self-starter with a strong work ethic and a drive to succeed. Excellent Communication Skills: Exceptional presentation, negotiation and closing skills. Bonus Points: Experience working in a startup environment. Understanding of both SaaS and managed services business models. Why You'll Love Working Here: At GoKhana, you'll be part of a collaborative and innovative team that's passionate about transforming the way people experience food at work. GoKhana is built on the principle of simplicity, whether it is the simplicity of solving problems or ease of using the app. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

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8.0 years

0 Lacs

Haryana

On-site

This role is part of Enterprise Excellence CitiLean Reengineering Team based out of Gurgaon. The team runs key strategic program based on business priorities. This role will be responsible to support and drive Global EE Lean programs. Some of the key offerings of the Team are Revenue Enhancement, Operating Model and Process Optimization, Data Analytics, Project Management Framework, Digitization / Automation, and Training / Certifications The Senior Process Engineer will be responsible for leading/supporting projects to improve process efficiency, risk and control, client experience and revenue expansion driving measurable results as a part of project delivery. The role requires the person to have passion for problem solving backed with excellent understanding of Banking Domain. The Process Engineer apply CitiLean Methdology to conduct a fact based review of key business process in Citibank and work with cross functional team The scope of work will be across Citi Businesses/Functions/processes and hence continuous learning mindset. Given the global scope of work across geographies and exposure to senior leadership person should be able to work on fast pace environment. The perfect fit for this role will be someone with a strong aptitude towards data and financial analytics, a strategic problem-solving mindset, proven exposure to process re-engineering with experience in financial service and/or consulting. He/She should be able to work effectively in situations where problem/information may be unclear and should be able to probe to drive decision making with senior stakeholders Responsibilities: Responsible for leading/supporting and executing CitiLean projects to solve for critical business problems that delivers financial and non-financial benefits Responsible applying CitiLean Methdology to identify, analyze and resolve complex business problems Ability to Interface with business, key stakeholders, champions & reengineering leadership. Proactively communicates with senior leadership to drive project outcome/success Translate management priorities and strategies into potential project targets/goals Lead/Drive fact based review of current state, identify pain points and conduct data analysis to validate root causes Develop approach and work with cross functional teams to conduct current state assessment and drive future state process decion making with project Owners/sponsors Run project workshops, pilots, and other delivery activities to drive project outcomes. Educate teams in CitiLean tools, techniques, and principles. Work with cross-business teams to ensure communication is effective and achievements are communicated in a streamlined fashion. Conduct training for senior staff in CitiLean tools, techniques and principles via workshops and formal training sessions. Accountable for achieving measurable and sustainable operational efficiency results, and consequently, financial benefits. Use all Lean Levers to develop Target State Operating Model that drive Client Experience, Process Efficiency, Revenue enhancement and/or Optimizes Controls Key Cultural Fit: You are entrepreneurial, and thrive in environments with a blank canvas that will allow you to flex your intellectual muscle to contribute to building a strategy from the ground up You have a passion for solving problems , and are always on the lookout for “what’s new” You are naturally gifted at thinking of ways to “do things better, faster, smarter” You work well in high-pressure situations, and consistently deliver under tight time constraints while delighting your stakeholders You can challenge Status quo and influence leadership to decision making You can work across boundaries to fill the gaps, and drive accountability for yourself and others Job Skills/Qualifications: Minimum of 8+ years total work experience (ideally with deep experience in financial services) Minimum 5+ years of re-engineering/consulting experience including use of project management and analytical tools and delivery of training Proven experience of leading projects end-to-end, from scoping to implementation Experience working with emerging technologies would be ideal Strong data analytics capabilities especially cost analysis and internal/external benchmarking Ability to work effectively with senior managers and with large teams across countries, functions and businesses Understanding of the drivers of value including the ability to size and prioritize large scale initiatives across businesses and functions Strong communication skills and the ability to structure logical analysis in presentations Excel and PowerPoint skills are key An understanding of Citi's businesses, the major strategic issues and the senior management landscape would be beneficial but is not required Highly motivated, organized and methodical Logical, analytical and rational thinker Demonstrated team player Educational Level: Bachelor's degree, MBA (desirable but not required) Process re-engineering / Lean Certification (Desirable) Project Management / PMP Certification (Desirable) Required Travel: Yes, 25% of the time - Job Family Group: Business Strategy, Management & Administration - Job Family: Business Process Re-Engineering - Time Type: Full time - Most Relevant Skills Please see the requirements listed above. - Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. - Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.

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175.0 years

2 - 7 Lacs

Gurgaon

On-site

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? With a focus on digitization, innovation, and analytics, the Enterprise Digital and Data Solutions (EDDS) team creates central, scalable platforms and customer experiences to help markets across all of these priorities. Charter is to drive scale for the business and accelerate innovation for both immediate impact as well as long-term transformation of our business. A unique aspect of EDDS is the integration of diverse skills across all of its remit. EDDS has a very broad range of responsibilities, resulting in a broad range of initiatives around the world. The American Express Enterprise Digital Experimentation & Analytics (EDEA) team in EDDS leads the Enterprise Product Analytics and Experimentation charter for Brand & Performance Marketing and Digital Acquisition & Membership experiences as well as Enterprise Platforms. The focus of this collaborative team is to drive growth by enabling efficiencies in paid performance channels & evolve our digital experiences with actionable insights & analytics. The team specializes in using data around digital product usage to drive improvements in the acquisition customer experience to deliver higher satisfaction and business value. Purpose of the Role : This role will report to the Manager of Performance and Brand Marketing Analytics team within EDEA and will be based in Gurgaon. Translate business initiatives into KPIs and execute KPI measurement via data analysis Lead campaign performance measurement and optimization by designing test-and-learn strategies, leveraging advanced analytics to identify performance drivers, and recommending data-backed optimizations to improve ROI across paid media and brand channels. Drive analytical decision-making through cross-functional partnership with marketing, finance, and data science teams to align on goals, share actionable insights, and enhance campaign impact through collaborative experimentation. Act as a strategic thought partner to media stakeholders, delivering compelling, insight-driven narratives and dashboards that translate complex data into clear business recommendations to maximize campaign performance. Minimum Qualifications: 1-2 years of relevant experience with analytical background. Degree in quantitative field (e.g. Statistics , Finance, Engineering, Mathematics, Computer Science) Strong SQL programming skills and experience in large data processing Experience with data visualization programs such as Tableau Ability to work in a dynamic, cross-functional environment, with strong attention to detail. Excellent communication skills with the ability to engage, influence, and encourage partners to drive collaboration and alignment. Preferred Qualifications: Advanced degree in quantitative field (e.g. Statistics , Finance, Engineering, Mathematics, Computer Science) Experience with web analytics tools such as Adobe Analytics or Google Analytics Basic knowledge of statistical techniques including A/B testing We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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1.0 - 3.0 years

1 - 4 Lacs

Delhi

On-site

Job Description – Senior Academic & Operations Executive Position: Senior Academic & Operations Executive Industry: EdTech / Education Institute Experience: Minimum 1-3 years in the EdTech sector or an educational institute Location: Delhi NCR Employment Type: Full-time Key Responsibilities: Academic Management: Oversee the academic curriculum, scheduling, and faculty coordination. Ensure quality control in teaching methodologies and student engagement. Conduct regular training sessions for faculty and staff to enhance academic delivery. Operational Excellence: Manage daily operations of the institute, ensuring seamless execution of academic and administrative tasks. Implement and monitor SOPs for smooth workflow across departments. Handle logistics, student management, and faculty support. Student & Faculty Coordination: Address student concerns, grievances, and feedback for continuous improvement. Ensure smooth coordination between students, faculty, and administrative teams. Problem-Solving & Decision Making: Identify operational challenges and implement effective solutions. Ensure compliance with regulatory and academic guidelines. EdTech Integration & Process Enhancement: Utilize technology to enhance learning experiences and operational efficiency. Work on digitization of processes and student learning management systems. Required Skills & Qualifications: Bachelor’s/Master’s degree in Education, Business Management, or a related field. Mandatory Experience in EdTech/Education Institutes. Strong problem-solving and analytical skills. Excellent communication and team management abilities. Knowledge of Learning Management Systems (LMS) and student engagement tools is a plus. knowledge and experienced in MIS If you are passionate about education, operations, and driving efficiency, we invite you to join our team. Job Types: Full-time, Permanent Pay: ₹10,212.39 - ₹40,694.88 per month Benefits: Cell phone reimbursement Health insurance Life insurance Provident Fund Supplemental Pay: Performance bonus Yearly bonus Experience: total work: 1 year (Preferred) Work Location: In person

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10.0 years

9 - 16 Lacs

Delhi

On-site

Job Summary: The Vice President of Operations is a key member of the executive leadership team, responsible for overseeing daily business operations, driving efficiency, and supporting strategic growth initiatives. This role ensures that all operational functions — including production, logistics, customer service, supply chain, and process optimization — are aligned with the company’s goals and deliver measurable results. Key Responsibilities: Lead and manage cross-functional operations teams to achieve company goals. Develop and implement operational strategies to support the organization’s growth, efficiency, and profitability. Drive continuous improvement initiatives to optimize performance, reduce costs, and enhance customer satisfaction. Collaborate with the executive team on strategic planning and execution. Ensure compliance with industry standards, safety regulations, and internal policies. Monitor KPIs and operational performance metrics; provide regular updates to the CEO/COO. Oversee supply chain, procurement, production, and logistics functions. Identify opportunities for automation, digitization, and process improvements. Manage operational budgets and allocate resources effectively. Foster a high-performance culture through leadership development and employee engagement. Qualifications: Bachelor’s degree in Business Administration, Operations Management, Engineering, or related field (Master’s/MBA preferred). 10+ years of progressively responsible operations leadership experience. Proven track record of managing complex operations and scaling businesses. Strong financial and analytical skills; experience managing P&L responsibility. Excellent leadership, communication, and organizational skills. If interested share your resume on talentacqisition@valeurfabtex.com or +91 9289938423 Job Types: Full-time, Permanent Pay: ₹80,000.00 - ₹138,806.11 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

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4.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Be a Part of the Future of Corporate Dining with GoKhana About Manager - Sales: GoKhana is at the forefront of transforming corporate cafeterias, offering a full-stack B2B technology solution and comprehensive Cafeteria Managed Services that enhance convenience, efficiency and safety. We are seeking a dynamic and results-driven Sales Manager to help us expand our reach and bring the benefits of our integrated offerings to more corporate clients. In this role, you will have the opportunity to shape the future of workplace dining and contribute to a company that’s dedicated to innovation and customer satisfaction. GoKhana’s platform is built around the principle of simplicity and is used by over 1 million signed users. What You'll Do: Drive Sales Growth: Identify and pursue new business opportunities within the corporate sector for both digitization solutions and managed services. Present GoKhana's Value: Effectively communicate the benefits of our cafe Digitization Platform and Managed Services to potential clients. Develop and Execute Sales Plans: Create and implement strategic sales plans to achieve revenue targets. Manage Client Relationships: Build and maintain strong, lasting relationships with corporate clients. Collaborate with Internal Teams: Work closely with marketing, product development and operations teams to align sales efforts. What You'll Bring: Proven Sales Track Record: 4+ years of experience in B2B/corporate sales, with a successful track record. Relationship Building Skills: Excellent interpersonal and relationship-building skills. Strategic Thinking: Ability to develop and implement effective sales strategies. Negotiation Skills: Strong negotiation and closing skills. Self-Motivation: A self-starter with a strong work ethic and a drive to succeed. Excellent Communication Skills: Exceptional presentation, negotiation and closing skills. Bonus Points: Experience working in a startup environment. Understanding of both SaaS and managed services business models. Why You'll Love Working Here: At GoKhana, you'll be part of a collaborative and innovative team that's passionate about transforming the way people experience food at work. GoKhana is built on the principle of simplicity, whether it is the simplicity of solving problems or ease of using the app. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

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4.0 years

0 Lacs

Pune, Maharashtra, India

On-site

What You’ll Do As Audit Supervisor, you will lead financial and operational audits using the risk-based methodology through enterprise risk management, global processes, centralized and site-based audits to evaluate the effectiveness and efficiency of internal controls, business processes, and procedures at Eaton operations. You will ensure compliance with finance policies and internal control standards and act as a business partner. In this role you will be part of a diverse local audit teamintegrated into our global Internal Audit team. You will work closely with SOX and Finance Compliance team, operations, and regional leaders Responsibilities Lead end to end finance and operational audits under the supervision of the audit manager, in accordance with the risk-based audit methodology. Lead the planning for the audits assigned and effectively identify the scope of work while communicating with the site/ process management and setting audit expectations. Evaluate the design and operating effectiveness of internal controls and business processes. Prepare audit reports and recommendations identifying the accurate root cause for the leaders Lead the opening and closing meetings for the audits with the assigned stakeholders. Prepare clear, concise, neat, accurate work papers timely in AuditBoard and critically review planning and fieldwork for the audit team, providing valuable on the job coaching/training and written performance evaluations. Follow up on the progress of the management action plans and review them post-implementation. Actively participate in the initiatives of the department and support all new areas of development. Serve as team member and participates in special projects, on an as needed basis. Assist in development and execution of data analytics to contribute to the digitization initiatives and enhance continuous monitoring capabilities across Eaton. Coordinate the stautory SOX control reviews under the supervision of the Audit Manager. Collaborate with the other Eaton functional teams (eg:- HR, Law, Ethics) to investigation any reported or suspected activities. Travel up to 40%. Qualifications Chartered Accountant or Bachelor’s degree in accounting with additional certifications Extensive working experience in Internal Audits and internal control domain Advanced degree (MBA or Masters in Accountancy) desired. CPA, ACCA, CIA, CMA, CFE CISA or other equivalent certification is a plus. Total 4-7 years’ experience excluding the internship. (Three plus years of progressive audit or process/internal control experience and +/- two years’ experience in a supervisory role preferred Skills Experience in overseeing or supervising Audit engagements, guide team members allocate tasks and review of the work done Experience in using data analytic tools (PowerBI, Power Automate) preferred Knowledge of robotic process/ AI tools and automations is an advantage Knowledge of ERP systems (SAP/Oracle) is an advantage Strong communication skills and proficiency in English is important Critical thinking, solution focused, proactive and quality driven attitude. Cultural awareness and professionalism in multicultural/ multilingual environment Flexibility and ability to travel for Audit engagements is required

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175.0 years

0 Lacs

Gurugram, Haryana, India

On-site

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? With a focus on digitization, innovation, and analytics, the Enterprise Digital and Data Solutions (EDDS) team creates central, scalable platforms and customer experiences to help markets across all of these priorities. Charter is to drive scale for the business and accelerate innovation for both immediate impact as well as long-term transformation of our business. A unique aspect of EDDS is the integration of diverse skills across all of its remit. EDDS has a very broad range of responsibilities, resulting in a broad range of initiatives around the world. The American Express Enterprise Digital Experimentation & Analytics (EDEA) team in EDDS leads the Enterprise Product Analytics and Experimentation charter for Brand & Performance Marketing and Digital Acquisition & Membership experiences as well as Enterprise Platforms. The focus of this collaborative team is to drive growth by enabling efficiencies in paid performance channels & evolve our digital experiences with actionable insights & analytics. The team specializes in using data around digital product usage to drive improvements in the acquisition customer experience to deliver higher satisfaction and business value. Purpose of the Role : This role will report to the Manager of Performance and Brand Marketing Analytics team within EDEA and will be based in Gurgaon. · Translate business initiatives into KPIs and execute KPI measurement via data analysis · Lead campaign performance measurement and optimization by designing test-and-learn strategies, leveraging advanced analytics to identify performance drivers, and recommending data-backed optimizations to improve ROI across paid media and brand channels. · Drive analytical decision-making through cross-functional partnership with marketing, finance, and data science teams to align on goals, share actionable insights, and enhance campaign impact through collaborative experimentation. · Act as a strategic thought partner to media stakeholders, delivering compelling, insight-driven narratives and dashboards that translate complex data into clear business recommendations to maximize campaign performance. Minimum Qualifications: · 1-2 years of relevant experience with analytical background. · Degree in quantitative field (e.g. Statistics , Finance, Engineering, Mathematics, Computer Science) · Strong SQL programming skills and experience in large data processing · Experience with data visualization programs such as Tableau · Ability to work in a dynamic, cross-functional environment, with strong attention to detail. · Excellent communication skills with the ability to engage, influence, and encourage partners to drive collaboration and alignment. Preferred Qualifications: · Advanced degree in quantitative field (e.g. Statistics , Finance, Engineering, Mathematics, Computer Science) · Experience with web analytics tools such as Adobe Analytics or Google Analytics · Basic knowledge of statistical techniques including A/B testing We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Job description: Job Title: Project Engineer Location: Kanjurmarg (West), Mumbai Company Name: VALAD Infotech Solutions Pvt. Ltd. About VALAD Infotech Solutions: Valad Infotech Solutions, a leading marine technology consulting firm, specializes in a spectrum of services including technical asset and data management, on-board inventory management and barcoding, digitization, back-office services, training, and consulting & analytics. Located in Mumbai, we pride ourselves on our diverse client base, both in India and internationally. Our team comprises marine professionals adept in IT, with expertise in areas like Planned Maintenance System (PMS), Inventory Management, Business Process as a Service (BPaaS), and Computer-Based Training (CBT). Key Accountabilities: Work on varied Maritime, Shipping, Oil and Gas PMS projects. Extract maintenance jobs, routines, and spare parts data from ship machinery manuals. Update, amend, and consolidate system databases. Create PMS databases for new fleet vessels, and amend work procedures as needed. Monitor PMS work schedules, make necessary adjustments, and prepare status reports. Liaise with Chief Engineers and Masters, briefing them on PMS during ship visits. Collaborate closely with Valad’s Project Managers, proposing and managing system improvements. Required Skills: Degree/Diploma in Marine Engineering or Mechanical Engineering (Freshers) Minimum 6 months experience as 4th Engineer/Junior Engineer. Proficiency in mentoring and overseeing a data entry team. Excellent communication skills in English. Strong computer literacy, including MS Office. Experience in data extraction from various maritime sources and familiarity with PMS software like AMOS, Sertica, Shipnet, DNV-GL, KAPA, Ship Manager, & NS5. Additional Qualifications: Possession of an Indian CDC is advantageous. Willingness for inventory check visits to ships (2-3 weeks). Additional experience in PMS Systems, Databases, and Maintenance jobs is beneficial. Working Culture: We offer 5 days working with sufficient annual leave which are best in industry for all employees. Performance based increments and incentives. VALAD Infotech Solutions is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

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2.0 - 5.0 years

0 Lacs

Jharsuguda, Odisha, India

On-site

Job Requirements Job Requirements Role/Job Title: Associate Customer Service Manager Function/Department: Rural Banking Job Purpose The role entails managing and scaling up the retail banking business for the branch managing operations and resources in the most cost efficient and technology effective manner. The role bearer would lead customer service and branch operations for a designated branch and be responsible for the daily branch upkeep. This role is the central custodian of all Rural Banking documents for the branch and provides operational support for Rural and semi urban Retail products. The role bearer is primarily accountable for ensuring seamless maintaining of customer life cycle, fulfilling customer requests and providing best-in class service. Responsibilities Roles & Responsibilities: Responsible for day-to-day operations and administration of the Branch, ensuring strict compliance with Bank's policies and procedures. Responsible for branch operations and service delivery to the customers of a designated branch in our rural network. Data entry of application forms, creation of customer IDs, accounts, etc. File / document checking including KYC checking, application forms and loan document verification. Handling cash and clearing transactions. Maintaining good audit rating for the branch. Work towards ensuring best in class service delivery at the branch for external and internal customers. Work as an effective business partner in strategizing and driving the implementation of critical operational and regulatory practices for the branch such as compliance, Lending operations and operational risk. Oversee quality initiatives across operations team for optimization of processes in order to improve TAT and upgradation of SLAs. Employ tools such as automation and digitization to increase process efficiency. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate Experience: 2 to 5 years of relevant experience in Banking or allied Business.

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5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Role Summary : This role is responsible for designing and executing AI-enabled digitization initiatives within HR. Will work closely with HR leaders and cross-functional tech teams to translate manual and semi-automated processes into efficient, data-driven AI-supported workflows. Person need not have HR background—but a passion for process improvement, product thinking, and technical fluency are key. Key Responsibilities: Understand current HR processes and identify areas for automation, AI adoption, and digitization. Collaborate with HR teams to gather requirements and design AI-first process maps (e.g., onboarding, talent acquisition, performance reviews). Build/Prototype automation tools using low-code/no-code or custom-built solutions (ChatGPT API, workflow bots, etc.). Partner with internal tech teams to deploy and scale digitized HR solutions. Ensure successful implementation, adoption, and performance tracking of digitized processes. Maintain documentation of architecture, workflows, and use cases. Manage end-to-end HR tech projects with strong stakeholder communication and timelines. Benchmark best practices in HR tech and AI and bring relevant innovation ideas to the table. Ideal Candidate Profile: Educational Background: B.Tech / B.E / MCA or equivalent in Computer Science or a related technical field. Experience: 3–5 years in tech or product roles with direct exposure to AI/machine learning/automation projects. Strong grasp of AI tools and frameworks , e.g., OpenAI API, Python scripts, RPA (e.g., UiPath), Zapier, Typeform, etc. Proven experience working with cross-functional stakeholders and managing projects end-to-end. Excellent analytical and problem-solving skills, ability to work with ambiguity. Strong interest in improving people-related processes and employee experience. Preferred: Exposure to HR or People Operations systems like ATS, HRMS, L&D platforms is a bonus. Prior experience in a fast-paced product company/startup environment. Understanding of data privacy, compliance, and security best practices. Few of the Tool exposure required Category Tools/Technologies AI & NLP OpenAI API (ChatGPT), LangChain, Azure OpenAI, Google Vertex AI Automation (Low-code/No-code) Zapier, Make (Integromat), Microsoft Power Automate, Workato Form & Workflow Builders Typeform, Jotform, Google Forms + AppSheet, Airtable RPA & Workflow Engines UiPath, Automation Anywhere, Robocorp Programming & Scripting Python (for automation, API integration), JavaScript (optional) Project Management Jira, Notion, Asana, Trello HR Tech (Optional but good to have) Darwinbox, SAP SuccessFactors, Keka, Zoho People, Freshteam API Integration REST APIs, Webhooks, Postman Data Handling Excel (advanced), Google Sheets, Pandas (Python), SQL basics

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6.0 years

0 Lacs

Bengaluru East, Karnataka, India

On-site

3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter. Overview Job Description: We are seeking a highly motivated and detail-oriented Finance Analyst to join our Finance team in Bengaluru. This role will work cross-functionally with Corporate, Business Groups, and Supply Chain Finance to deliver insightful analytics, actionable reporting, and impactful recommendations to drive improved OPEX performance and financial decision-making at 3M. Key Responsibilities Prepare and deliver Operational Expense (OPEX) reports – covering Direct, Indirect, and Fixed expenses – on a weekly, monthly, and quarterly basis. Develop and maintain Headcount and Compensation analysis, supporting workforce planning and cost modeling. Ensure accuracy, timeliness, and consistency of OPEX reporting, highlighting key insights and actionable recommendations to improve financial results. Collaborate with finance leaders across Business Groups, Corporate, and Supply Chain to create a standardized service catalog of financial reports and KPIs. Conduct robust qualitative and quantitative financial analysis, including variance analysis for key expense line items. Drive process improvements by simplifying workflows, accelerating automation/digitization, and enhancing analytics capabilities. Partner with FP&A, Supply Chain Finance, and Regional teams to support cost-reduction initiatives and financial efficiency projects. Work Timings: 2:00 PM – 11:00 PM IST (to support global stakeholders) Education Qualifications & Skills CA, CMA, or MBA in Finance Experience 4–6 years of relevant experience in FP&A and/or Supply Chain Finance Technical Skills Strong proficiency in Power BI, Microsoft Excel, and PowerPoint Knowledge of financial modeling, data analytics, and reporting tools Key Competencies Strong analytical and critical thinking skills with deep understanding of OPEX cost drivers Excellent verbal and written communication skills to influence stakeholders Proven collaboration skills, with the ability to manage multiple priorities in a matrix environment Proactive and self-driven, with a continuous learning mindset and ability to drive change Why Join 3M? Opportunity to work with global stakeholders and gain exposure to strategic financial decision-making Drive impactful cost efficiency projects and contribute to 3M’s business growth and transformation journey Be part of a dynamic finance team committed to innovation, automation, and process excellence Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M. Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. 3M Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.

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