Company Description Since 1947, Jetking Infotrain Limited has trained 700,000 students, transforming them into professionals working at influential organizations globally. Jetking Gwalior is dedicated to preparing students for the significant changes expected by 2025 due to global digitization. As a pioneer in the Smartlab Plus training methodology, Jetking Gwalior offers courses that provide practical training, soft skills development, spoken English fluency, personality development, and yoga. The institution is renowned for offering the best Hardware and Networking Course in Gwalior. Learn more about our digital courses at www.jetking.com. Role Description This is a full-time, on-site role for a Career Counselor located in Gwalior. The Career Counselor will be responsible for providing career guidance and support to students, overseeing their career development and management, and offering personal counseling. Daily tasks include conducting one-on-one counseling sessions, assisting students in setting realistic career goals, and helping them devise actionable plans. The role also involves maintaining counseling documentation and staying updated with educational and career trends. Qualifications Skills in Career Counseling, Career Development, and Career Management Experience in Student Counseling Strong Communication skills Empathetic and patient demeanor Ability to motivate and inspire students Experience in educational environments is a plus Bachelor's degree in Counseling, Education, Psychology, or related field Show more Show less

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: A career within Enterprise Architecture services, will provide you with the opportunity to bring our clients a competitive advantage through defining their technology objectives, assessing solution options, and devising architectural solutions that help them achieve both strategic goals and meet operational requirements. We help build software and design data platforms, manage large volumes of client data, develop compliance procedures for data management, and continually researching new technologies to drive innovation and sustainable change. Job Position Title Senior Associate_ SmartFactory SME _Application Technology_Advisory_ Mumbai / Pune / Bangalore /NCR /Hyderabad (immediate joiners) Responsibilities Formulate strategic initiatives and preparing a comprehensive roadmap for implementation based on the technology assessment for manufacturing companies. Lead technology due diligence, gap analysis, benchmarking in discrete and process manufacturing across sectors. Lead medium and large-scale Industry 4.0 implementation projects. Manage vendor relationships and coordinate with internal teams to ensure seamless implementation of strategies. Lead projects from conception to delivery, ensuring timely completion, budget adherence, and meeting client expectations. Drive business growth through effective client communication, relationship building, and identifying new opportunities by collaborating with x-LOS teams. Develop and manage project economics, ensuring profitability and ROI for clients and the organization. Mandatory Skill Sets 3 to 7 years of experience in implementing Industry 4.0 projects & shop floor digitization. Hands-on experience in leading industry 4.0 projects including shopfloor data capture, architecture design, IT/OT Integrations & designing cloud infrastructure. 5+ years of experience in implementation of at least 3 solutions mentioned below Industrial IoT Energy management System Digital Logbook Digital Twin (Equipment and Plant Twin) Warehouse Management System Workforce management system Golden Batch implementation Image and Video Analytics Product Lifecycle Management Manufacturing execution system Asset Performance Management / Predictive Maintenance Robotics Experience in leading the team of analysts, developers & automation engineers. Consistently demonstrate agility in grasping new trends and aligning with evolving industry dynamics, ensuring strategies and recommendations remain relevant and impactful to the client’s business context. Proficient in analyzing key manufacturing KPIs to develop data driven business cases that align with the client objectives and drive measurable value. Excellent client communication and relationship-building skills, with the ability to drive business and manage client expectations. Proven project management expertise, with the ability to manage complex projects and teams. Preferred Skill Sets Relevant Certifications are good to have. JBR relationship management, and PMO Years Of Experience Required 3 to 7+ yrs Education Qualification B.E. / B.Tech / MCA/ M.E/ M.TECH/ MBA/ PGDM. All qualifications should be in regular full-time mode with no extension of course duration due to backlogs Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering, Bachelor of Technology, Master Degree - Computer Applications, Master of Business Administration Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills Smart Factory Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Show more Show less

Job Title: Business Analyst with Trade Finance Job Description We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents. Our game-changers: Challenge Conventions Deliver outcomes unimagined Create experiences that go beyond WOW If this is you, we would love to discuss career opportunities with you. In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region. We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career. 4-6 years of experience in Indian and International trade finance domain Experience in Indian Operations shall be an added advantage Digital Trade Finance – Corporate Channel Product Knowledge Knowledge in EDPMS, IDPMS , TRRACS Experience in LC, BG, Remittances, Bills and Discounting Good understanding of Core Banking System Participate in client discussions and workshops. Co-ordinate with offshore team for any clarifications Hands on experience in requirement gathering and preparation of Functional Specification Documents Excellent communication skills Task prioritization, WSR and client management SPOC for testing and development team Secondary skills shall be a. Functional Manual Testing b. Agile Methodology c. Prototyping and Digitization Location: IND Bangalore - 55, Divyasree Towers, Bannerghatta Main Road Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1573307 Show more Show less

Position Purpose & Key Accountabilities: Drive and support sales to close key new business in existing pipeline. Drive processes in acquiring new customers; retain old business, proposals, negotiation, major deals, in order to win major new/upsell / digital business. Leads major proposals and negotiations that maximize customer value. Hospital/ Healthcare/Manufacturing solution sales background preferred and hands-on with SFDC preferred Seeks out, finds and wins new business focusing on recurring and sustainable revenue for customers Negotiates and secures favorable terms for Iron Mountain in the deals Develops and maintains strong customer relationships with target Accounts utilizing multi-level representation by Iron Mountain and high involvement in customer liaison Maintain consistent, timely and high quality reporting meeting requirements of the business As a member of the Sales Team, contribute to team effectiveness and overall business strategies and directions. Ensure all local SSHE requirements, Iron Mountain policies and procedures are being met and adhered to Positions and illustrates alternative ways of creating the real value of the Iron Mountain Solution offerings for customers through assessing their problems or opportunities and highlighting Iron Mountain’s areas of strength, competitive pricing, customer satisfaction and competitive advantages within each existing and net new accounts. Achievement of assigned Sales quota as well as contribution towards overall team booking target. This position will proactively collaborate with the regional RIM (Records Information Management) Sales and Account teams to identify and support digital opportunities from existing customer base Must build, grow and deliver revenue for the Iron Mountain Digital solution meeting and exceed individual quota assignments across the existing and new Iron Mountain customer base along with digital transformation project experiences. As a team member, he/she will deliver success through a consultative, value-based selling approach and work with the Pre-Sales Solution Engineer to understand the customers use case and benefits to be delivered within the Iron Mountain Digital Solutions portfolio. Responsible for pipeline development and bookings within your respective territory and/or assigned account portfolio. Experience & Key Skills: A track record of high performance in sales roles with around 8 to 10+ years solution selling experience. Experience in consultative selling processes is desirable Experience in activity based sales processes is desirable Deal Maker and Shaper Must have experience in digital solutions sales , Data center sales, technology sales experience and positioning BPM across large, complex accounts, with a proven record of accomplishment Bachelor's Degree in Business or Equivalent Experience 7 to 10+ years sales management experience Strong impact and Influence skills Analytical and financial fluency Presentations and verbal communications to diverse groups Word, Power Point, Excel & Outlook proficiency Candidates with experience in selling digital solutions and relationships in Verticals of healthcare, banking, insurance, NBFCs, PSU, hospitals Candidates with experience in handling large outsourcing of processes, migrations, moving into digitization’s Experience selling into Fortune 1000 companies in highly regulated industries. Preferred Industry: o Hospitals & Healthcare Show more Show less

Job Description Job Title: PM Location: Mumbai / Pune Skill- End to end KYC Shift Timings: APAC , EMEA , NAM Key Responsibilities Include Performing the due diligence on new Clients, requesting the KYC information, documentation, review and verification of received documentation and making an analytical risk assessment for new Clients Thoroughly and succinctly document the research and analysis related to the financial activity and related entities of Clients Escalate issues to client and internal managers to bring issues to their attention promptly Independently handle clients and client calls– establish self as a valued partner Help knowledge management endeavor by sharing process knowledge and best practices within the teams Communicate effectively and efficiently with relevant internal and external parties to obtain KYC documents Have a thorough understanding of the client’s business and related parties to monitor client’s activities for unusual transactions Perform further investigation on identified suspicious client and client’s transactions and report to KYC/AML compliance officer Qualification and Skills Bachelor’s Degree (B.Com, BBA, BBM, BCA) / Master’s Degree (M.Com, MBA, PGDM). 6 to 8 years of experience and knowledge of KYC, AML, and Due Diligence along with team lead exp Should be able to understand, manage and calculate risks Should be good with logical and quantitative abilities About Us eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

Job Description Job Title: APM-IC Location: Pune Skill- End to end KYC, Periodic Review, AML, and Due Diligence Shift Timings: NAM Roles & Responsibilities We’re looking to add `Associate Process Manager – IC’, with 3-plus years of experience, to our pool of experts, who will understand and manage end-to-end KYC process with basics, review, periodic update and remediation. This role will include the understanding and implementation of the KYC lifecycle. He/she would be responsible for opening, amending, reviewing and exiting clients according to established policies and procedures, and also review client’s transactions to detect and report either proposed or completed unusual transactions. Key Responsibilities Include Performing the due diligence on new Clients, requesting the KYC information, documentation, review and verification of received documentation and making an analytical risk assessment for new Clients Thoroughly and succinctly document the research and analysis related to the financial activity and related entities of Clients Escalate issues to client and internal managers to bring issues to their attention promptly Independently handle clients and client calls– establish self as a valued partner Help knowledge management endeavor by sharing process knowledge and best practices within the teams Communicate effectively and efficiently with relevant internal and external parties to obtain KYC documents Have a thorough understanding of the client’s business and related parties to monitor client’s activities for unusual transactions Perform further investigation on identified suspicious client and client’s transactions and report to KYC/AML compliance officer Qualification and Skills Bachelor’s Degree (B.Com, BBA, BBM, BCA) / Master’s Degree (M.Com, MBA, PGDM). 3 to 5 years of experience and knowledge of KYC, AML, and Due Diligence Should be able to understand, manage and calculate risks Should be good with logical and quantitative abilities eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video. We reach every phone on earth. From the lifechanging to the time-saving, we're helping our customers to interact with people like never before. For you, that means working in an environment that offers an incredible variety of exciting challenges, and the chance to impact how billions of people engage with their favourite brands. The dream of personalizing content to all 15 billion phones on the planet is no fairy tale! More than 150,000 businesses, including many of the world's largest companies and mobile operators, use Sinch's advanced technology platform to engage with their customers. Moreover, Sinch has been profitable and fast-growing since its foundation. Sinch's core values are Make it Happen, Dream Big, Keep it Simple and Win Together. These values describe how our global organization works and inspire every one of our more than 5,000 employees across 55 different countries. The Essence Of The Role Process Improvement Specialist We are seeking a Process Improvement Specialist to support the Revenue & COGS (RnC) team in its efficiency and transformation initiatives. As a key member, you will drive end-to-end process improvement projects, focusing on identifying inefficiencies, designing solutions, and ensuring seamless transition and adoption of new ways of working (WoW). The role will collaborate closely with BI teams, use documentation tools (like Confluence), and lead sprints to implement process changes that yield tangible business results. Your Responsibilities Develop and execute Agile project plans (with monthly sprints) for transformation initiatives. Coordinate end-to-end documentation of current ("as-is") recurring tasks using Atlassian tools such as Confluence. Identify "time thieves" in existing processes—tasks that waste time or are inefficient. Design and propose solutions to eliminate inefficiencies, including Excel templates and BI automation opportunities. Collaborate with internal teams to implement improvements and ensure solutions are adopted. Monitor and follow up on efficiency outcomes to ensure the transformation yields the expected results. Contribute to the broader PMO strategy to build long-term in-house transformation capability in Bengaluru. Analyze and measure the effectiveness of existing business processes to develop sustainable, repeatable, and quantifiable improvements. Research internal and external best practices to establish benchmarks and drive continuous improvement. Collect and analyze process data to recommend business practices that enhance safety, increase productivity, and reduce cost. Determine how emerging technologies can support the reengineering and digitization of business processes. Manage, direct, and coordinate one or more segments of day-to-day operations within a non-manufacturing environment. Drive the development, implementation, and enhancement of operating policies and procedures aligned with organizational goals. Plan and lead cross-functional operations and strategic projects including long and short-term planning, joint ventures, business development, and internal communication initiatives. Skills & Experience 5-7 years of experience in process improvement, business analysis, or financial transformation. Proven track record in implementing process improvement and efficiency projects. Expertise with documentation tools—preferably Atlassian Confluence and Jira. Strong proficiency in Microsoft Excel and experience in template building & optimization. Familiarity with business intelligence tools and report generation processes. Solid analytical and problem-solving skills with a structured and methodical approach. Excellent communication and collaboration skills across cross-functional teams. Experience working with finance and accounting operations, preferably within a shared service or GCC environment. Proven ability to operate as a functional generalist across finance disciplines or in combination with other domains. Experience in establishing accounting and fiscal control frameworks, preparing financial reports, and safeguarding organizational assets. Personality You are detail-oriented, structured, and hands-on with a strategic mindset. You can translate complexity into simple, actionable processes. You have high integrity, ownership, and accountability for results. You thrive in environments of change and ambiguity. You are a strong collaborator and communicator who enjoys solving operational challenges. You are fluent in English - both written and spoken. Being You At Sinch We're a worldwide group of people, committed to diversity. We're working to offer an increasingly inclusive workplace wherever you are. No matter who you are, you'll be able to explore new career and growth options — sharing your voice, building your path and making it happen with us. We're proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, colour, religion, gender identity or expression, sexual orientation, pregnancy, disability, age, veteran status, and more. Your Life At Sinch Being a Sincher is all about learning and being in pursuit of new challenges. Working in the offices, at home, or in a hybrid model, that means celebrating change and the unknown, rolling up your sleeves and seeing what impact you can have on the world. The only way is up, and you'll be reaching for the opportunities that match where you want to take your career. It's closer than you think. Are you ready? Join us on our journey! Know more about us: www.sinch.com Benefits Private Health Insurance Paid Time Off Learning & Development Hybrid working model Show more Show less

Job Reference # 320860BR Job Type Full Time Your role Are you passionate about building robust and scalable cloud native solutions in an Agile environment? Do you have a curious nature with an engineering mindset and always looking for new challenges? Do you like to be challenged and encouraged to learn and grow professionally? We're looking for Java/Cloud Developer to: be part of the development POD working on F2B application development and maintenance Develop high-quality software solutions by adopting best-in-class design and development practices and standards Conceive, design and implement cloud-based solutions for legacy on-prem applications Implement DevOps through CI/CD as well as automated test design and implementation Work with L2 Support team to triage, troubleshoot and resolve production incidents Contribute widely in establishing and promoting best practices and pro-actively investigate and propose new technologies for use within the department Your team You will be part of the CDIO Wealth Management Japan crew. As part of the Agile Delivery Organization (ADO), the JP Crew is aligned to the Japan location WM business and manages the technology platform and solutions through multiple autonomous pods. Your team will be based in Pune, India and will work closely with the wider team across other locations in APAC (Singapore, Japan, China). We power the world’s leading wealth manager with technology that makes a difference for our clients and our business in Japan. As a trusted partner of Wealth Management APAC, we connect the dots between banking, digitization and innovation to deliver exceptional results. Client centricity and modern technology as well as stability and scalability are at the core of our strategy Your expertise  have an engineering Degree (Bachelor/Master) with a minimum of 10 years of relevant experience in software product design & development  certified Java Developer with hands-on development expertise on Core Java backend, React, SpringBoot MicroServices, RESTful APIs, Tomcat  excellent understanding of RDBMS Concepts, PL/SQL, Data Modelling and Data design. Working knowledge of PostgresSQL is a plus  good knowledge of Azure environment, containerization concepts, cloud native development practices, Azure Wizard etc.  excellent understanding of DevOps and CI/CD concepts (GitLab, TeamCity, Automated Testing, Pipelines, Ansible, Rex, Maven, IntelliJ, SONAR)  excellent understanding of Agile methodologies and hands-on delivery experience in a pod setup  good understanding of architectural and design standards, clean code and such practices  exposure to Banking Domain will be a plus About Us UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors. We have a presence in all major financial centers in more than 50 countries. How We Hire We may request you to complete one or more assessments during the application process. Learn more Join us At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves. We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us. Disclaimer / Policy Statements UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. Your Career Comeback We are open to applications from career returners. Find out more about our program on ubs.com/careercomeback. Show more Show less

Reporting to: Chief Digital Officer (CDO) Reporting in: MD & CEO Job Profile: • Design enterprise level architecture with guiding principles of design elasticity, modularity, scalability • Design and develop solutions for corporate business groups e.g. Finance, HR, Central Purchasing, including hardware, software, and communication protocols • Design and develop horizontal solutions for the enterprise, which are based on Artificial Intelligence (AI)/Generative-AI and can be implemented across the business units. • Implementation experience of technologies like Virtual Reality (VR)/MetaVerse for Training, RFID for tracking • Automation experience with technologies like RPA, LowCodeNoCode • Experience of building Data Strategy, Governance and Insights for better decision making • Work with stakeholders to identify, understand & document business requirements and constraints • Work on feasibility of solution, features, new requirements & change management • Ensure that solutions are scalable, secure, and maintainable over long period • Develop technical specifications and design documents including components like infrastructure, cyber security • Work with development teams from implementation partner to ensure that solutions are implemented according to the design • Conduct reviews of solutions to ensure that they meet business requirements and comply with industry standards (ISA-95, OPC-UA, MESA etc) • Work with project managers to ensure that projects are delivered on time and within budget • Evaluate emerging technologies and industry trends to ensure that solutions are up-to-date and innovative on continuous basis • Define plan for upgrading solution on regular basis considering upgrades in software, hardware & security requirements • Provide technical guidance and mentorship to other team members from BU • Collaborate with other solution architects and stakeholders to ensure that solutions are aligned with overall enterprise architecture • Finalize Infra & IT security requirements along with different stakeholders and experts on the submit matter • Coordinate with BU IT teams for deployment, testing & enhancements of solutions • Define support structure and ensure SLA from service providers Qualification: • BE/B.Tech/ME/M.Tech (CompScience/AI-GenAI/Production Engg) • MBA in Manufacturing operations (desirable) Experience: • Minimum 12-20 yrs of experience • Should have handled IT projects of new age digital technologies e.g. Cloud, Interface with MES/Plant Solutions • Experience in working with manufacturing setup - preferable • Experience of executing project using co-pilot tools • Working experience of new age Industry 4.0 digital technologies Responsibilities: • Define solution architecture for enterprise Digital Solutions (non-Manufacturing) • To deliver digital projects across various BUs and Group Office (GO) with new age technologies • To drive adoption of Digital Technologies within BUs and leadership • Develop solutions with help of implementation partner(s) • Manage implementation projects with help of local IT teams Competencies: • Should have worked in industry 4.0 technologies • Excellent solution design skills, with end to end Value Chain Visualization • Communication skills to persuade project teams to ensure timely delivery • Engage with project stakeholders effectively • Ability to understand details of project and help team resolve the issues

About Us: As a pioneer in Healthcare, Manipal Hospitals is among the top healthcare providers in India serving over 5 million patients annually. Today we stand as an integrated network with a pan-India footprint of 37 hospitals across 19 cities with 10,500 beds, and a talented pool of over 5,600 doctors and an employee strength of over 20,000. Job Description Provides clinical and administrative direction for the clinical operation of medical departments and services. Responsible for the co-ordination and oversight of all medical care and support clinical related quality monitoring /accreditation/quality assurance. Roles & Responsibilities Responsible for overall co-ordination and oversight of all medical care provided at the unit and quality of clinical services rendered Ensure statutory compliances with regards to MTP, PCPNDT, AERB, Radiation Safety etc Analyze department mix and need for consultants Participate in tariff revision and clinical compensation patterns Analyze performance of retainers Monitor & Rationalize Doctor cost Rationalization of surgical & Medical Charges Responsible for the clinician / clinical related quality monitoring/accreditation /quality assurance services Co-ordinate and conduct medical Advisory Board, Clinical HOD Committee, departmental meetings. Participate and key contributor to Infection Control Committee, Pharmacy and Therapeutic Committee, Ethics Committee, Blood transfusion Committee, CPR analysis Committee. To Oversee reporting and communication of quality improvement initiatives, quality and patient safety awareness, safety culture survey administration, and recognition programs Addressing requirement of consultants and recruitment of consultants Induction, On boarding, Credentialing and privileging, formulating Contracts with inputs from Hospital Director for the new Consultants. Training and re privileging and monitoring performance and appraisal of the Consultants and maintaining personnel file with all the documents. Addressing any clinical governance related issues and initiating appropriate action when necessary Addressing of clinical Patient concerns/ complaints / potential medico legal complaints in coordination with treating Doctor. To review, peer review and formulate the draft reply for the medico legal cases with inputs from the treating team. Submit all documents and the draft version to the legal team. To maintain medicolegal tracker and follow up on active cases Conducting morality Mortality meetings periodically and review cases Audit-Clinical billing codes To provide clinical input to Unit Head whenever required for medico legal cases received Any new projects for MHEPL as per the Medical Admin with regard to clinical assessment To engage with the team through various initiatives like training, performance management, continual feedback, coaching and reward and recognize people to motivate them to deliver desired results Recommend junior clinical manpower for effective functioning of clinical departments Evaluate and initiate academic activities and programs like DNB/FNB/ Fellowship/ Training and certification Courses Ensure training of doctors on patient safety, service excellence initiatives and healthcare communication Prepare the biomedical equipment capital expenditure budget based on inputs from clinicians and biomedical department. Planning, rationalizing and optimizing the utilization of the equipment and providing inputs for procurement Oversight of medical records department and initiate digitization, Electronic records where feasible Conduct awareness programs, campaigns and drives for dissemination of service excellence initiatives, patient experience videos, effective communication strategies Medical Audits and facilitator of JCI/NABH Accreditation What We Are Looking For: Qualification : MBBS + MHA Minimum 2 years of experience in Medical Superintendent role. Proven team leadership skills with the ability to work effectively in a highly collaborative team environment. What We Offer: Competitive salary and benefits package Opportunities for professional development and career growth A collaborative and inclusive work environment How to Apply: Ready to make your mark with us? Apply now by sending your resume to rudra.chintapalli@manipalhospitals.com Show more Show less

Company Description Super Overseas Pvt Ltd is a globally renowned exporter of high-quality men's and women's knit and woven garments, operating across 4 internationally compliant facilities. We specialize in garment dyes, prints, washes, and embroideries, with a focus on delivering trend-driven, high-quality products while maintaining a deep commitment to sustainability and innovation. Role Description This is a full-time on-site Senior Manager - IT and BlueKaktus ERP role located in Noida at Super Overseas Pvt Ltd. The Senior Manager will be responsible for overseeing information technology, providing technical support, troubleshooting, team leadership, and team management on a daily basis. Responsibilities 1. IT Strategy & Planning Develop and implement IT strategy aligned with business goals. Recommend and plan IT infrastructure upgrades and improvements. Budgeting for IT expenses and managing cost-effective solutions. 2. ERP System Management Oversee implementation, customization, and maintenance of ERP system - BlueKaktus Provide support and training to users across departments. Ensure data accuracy and integrity within the system. 3. Network & Infrastructure Management Maintain and monitor local area network (LAN), wide area network (WAN), and internet systems. Ensure high availability of IT infrastructure and resolve any system downtime issues. Manage servers, databases, and backup systems. 4. Data Security & Compliance Implement and monitor cybersecurity protocols and firewalls. Ensure data privacy and protection, including export documentation and customer information. Ensure IT practices comply with government regulations and international trade requirements. 5. User Support & Training Provide technical support and training to internal users. Troubleshoot hardware/software issues and coordinate repairs/replacements. Maintain documentation and IT manuals. 6. Software & Application Management Evaluate and deploy industry-relevant software. Manage updates and integrations between various applications. 7. Vendor & Outsourcing Coordination Manage relationships with IT service providers, software vendors, and hardware suppliers. Evaluate third-party tools and ensure service level agreements (SLAs) are met. 8. Production & Supply Chain Digitization Support automation and digital tracking in production and logistics. Enable barcode/RFID systems for inventory and warehouse management. Help integrate shipping, documentation, and compliance systems. 9. Reporting & Analytics Develop and manage business intelligence tools to support decision-making. Generate MIS reports for management related to production, inventory, and order tracking. 10. Project Management Lead IT-related projects such as system migrations, digitization initiatives, and IT audits. Ensure timely delivery of projects within scope and budget. Requirements 15+ Years of IT and ERP experience in garment manufacturing and export industry. Extensive familiarity with BlueKaktus and APPS ERP along with BlueKaktus MES software. Information Technology and Technical Support skills Experience in Troubleshooting and Team Leadership Team Management skills Strong problem-solving and analytical abilities Excellent communication and interpersonal skills Bachelor's degree in Computer Science, Information Technology, or related field Show more Show less

We're building something audacious, something global, in next tech at Mai Labs: a new digital infrastructure layer, an internet architectural rail that puts users, builders, creators and developers first. Our mission? To distribute participatory power to billions of people in the digital economy. What this means: We are building a secure digital ecosystem through our blockchain and Web 3.0 tools—from tokenization to real-world asset digitization. Our photorealistic platform empowers creators to design immersive environments while protecting digital IP rights in the AI era. Our team develops cutting-edge distributed technology solving tangible problems—challenging conventions and reshaping the digital landscape. In our agile startup, you'll work across products, balance strategy and execution, and stay at technology's leading edge. If creating the future of digital ownership excites you, let's connect. Role: Presentation Specialist Location: Noida (WFO) What will you get to do? • Design and develop executive-level presentations for investor pitches, internal reviews, and strategic meetings • Translate abstract or technical ideas into crisp visual narratives using data visualization and storytelling • Enhance slides using animation, infographics, iconography, and layout design for maximum engagement • Maintain and evolve our master deck templates, visual asset libraries, and style guides • Collaborate with marketing, sales, product, and leadership teams to tailor decks for specific objectives • Uphold brand consistency and design standards across all presentation materials • Stay updated with design trends, storytelling techniques, and emerging presentation technologies Profile Expectations: • 3–6 years of experience in presentation design, corporate storytelling, or visual communication • Advanced proficiency in PowerPoint, Google Slides, Keynote, and tools like Adobe Creative Suite, Figma, or Canva • Strong sense of visual hierarchy, typography, layout, and color theory • Experience working on corporate decks, investor presentations, or strategic reports • Familiarity with data storytelling and visualization best practices • Ability to manage multiple projects and deliver under tight deadlines Cultural Expectations: • Thrive in decision making in an ambiguous, fast-paced environment • Exhibit exceptional integrity and reliability on promise delivery • Collaborative and inclusive attitude • Value outcome driven thinking with resource optimization • Understand our reality Hiring Process- 3-4 rounds of interviews with Function, HR & senior leader Show more Show less

"Company Description Valeo was founded on the core purpose to enable users to take full control of their own health and help them in their journey towards feeling their best from the comfortof their homes. We strongly believe, given the right tools, access to certified experts,and analysis based on personalized data, we can enable users to feel their best. To deliver on the mission, we launched the Valeo app. We are highly motivated, ambitious and driven, and are currently looking for team players who believe in our mission. We are in the business of helping people feel their best from the comfort of their home. We are based out of Dubai but are looking to build a global team. This role will based out in India and would be 6 days working on rotational shift and weekoff. Job Description * Minimum 4 years of experience into operations * Experience into Stakeholder and partnership management - This roles requires taking leadership in managing our key partners like Homecares, Laboratories, other B2B Partners etc. * Handling daily operations and esnuring smooth function *Problem solving skills, aiding Customer Service in driving Client Satisfatction. * Monitor a team handling Order management and Data entry * Driving Tech adoptions and Digitization as our organization is rapidly development new technical features and its utilization is crucial for the growth of company. * Tracking accounts progress and payments of partners *Must be Familiar with Google sheets and Excel * Previous experience in laboratories, clinics or hospitals is preferable but not required Qualifications • Knowledge of office management systems and procedures * Working knowledge of office equipment * Proficiency in MS Office (MS Excel and MS PowerPoint, in particular) * Excellent time management skills and the ability to prioritize work • Excellent written and verbal communication skills * Strong organizational skills with the ability to multi-task What’s In It For You: * Be part of a fast-growing startup where you can make an impact from day 1 * Working with a diverse & international team, surrounded by extremely passionate and driven individuals * Learning from top industry leaders including our CEO, who is a serial entrepreneur with a $3 Billion exit * Rapid growing opportunities, with autonomy and chance to create an impact inthe industry ""If you don't make time for WELLBEING, you'll be forced to make time for SICKNESS""" Show more Show less

Job Title: eCom Content Executive Function: Customer Development, COE Location: Mumbai HO About Unilever Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future. At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes; use your energy to make the world a better place. As you work to make a real impact on the business and the world, we’ll work to help you become a better you! Description – We are looking for a Content Specialist to work with the E-commerce team [Mumbai HO] at HUL. We are looking for people who are eager to go beyond conventional thinking and apply their knowledge & skills to telling impactful brand stories, someone with exceptional communications skills who is results-driven. The individual will liaise directly with Marketing teams, Shopper Marketing, and Account teams to ensure high-quality execution on-platform. Responsibilities Raising the Ceiling on Content Working with HUL brand teams to devise and develop their e-commerce content strategies Give inputs to fine-tune intent-based content that drives bottom-of-the-funnel tasks while ensuring on-time delivery of the same Identify on various platforms and properties the elements that enable conversion and clicks on content. Hence, pre-test, post-test existing content across categories. Improve platform discoverability by ensuring necessary content interventions across product listings Evaluate the feasibility and scope for new content formats & digital platform innovations across key customer portals and liaison with the category to develop and deploy the same Building capabilities that enable superior content delivery: Lead the Digitization of the Product Listings – right from content creation to deployment using Unilever-designed automated systems. Build Best in Class Creatives Work with the creative agency to build customer-specific lower funnel display ads across eCommerce platforms, ensuring monthly OTIF delivery Study and identify new creative and display formats and experiment them with on different platforms Lead the governance on the internal intelligence platforms to continuously improve creative quality and build a robust eCom creative playbook. Requirements Prior Experience in a creative/ content strategist profile Proficiency in MS Excel, MS PowerPoint Strong sense of design and aesthetics Collaboration and strong stakeholder management skills are a must Show more Show less

🚀 We’re Hiring: Team Lead – IT Operations | Drive Digital Transformation 📍 Location: Asangaon | 🕔 Experience: 5–7 Years | 🎓 Education: Bachelor’s in CS/IT Are you passionate about leveraging technology to simplify business and drive transformation? We’re looking for a Team Lead – IT Operations to not only manage IT infrastructure but also lead digital transformation initiatives that will shape the future of our operations. 🌟 What this role is about: You’ll be the go-to leader ensuring seamless daily IT operations while also taking charge of strategic automation projects— ERP rollouts, process digitization, cloud initiatives, and more . This role is ideal for someone who is a self-starter , highly driven , and exceptional at scoping and executing cross-functional IT projects . 💼 What you’ll do: Lead the day-to-day management of IT infrastructure—servers, networks, cloud, and enterprise applications Work closely with business teams to understand needs and identify the right automation tools and solutions Scope, plan, and execute IT projects from the ground up, ensuring timely and high-impact delivery Ensure compliance with IT policies, industry standards, and cybersecurity protocols Manage and mentor a team of IT professionals, fostering a culture of accountability and innovation Monitor system health and performance proactively to avoid downtime Provide hands-on support to resolve technical issues quickly and efficiently ✅ You’re a great fit if you: Have 5–7 years of IT experience , especially in ERP implementation, process automation , or similar transformation projects Possess strong technical skills and a sharp understanding of business processes Are proactive, organized, and thrive when driving initiatives independently Have experience with cloud technologies, cybersecurity , and IT compliance frameworks Excel at managing teams and leading high-stakes IT deployments 🎯 Bonus if you: Have rolled out ERP, CRM, or internal automation tools in a manufacturing or process-driven environment Are excited about building scalable IT systems in a fast-paced, growth-oriented company Have previously worked in the Automobile/Manufacturing Sector Show more Show less

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: What would you like the power to do? At Bank of America, we ask this question every day of all those we serve. It is at the core of how we live our values, deliver our purpose, and achieve responsible growth. This is an opportunity to join a fast paced team with a huge focus on world class client experience. You can look forward to service, advice, support and manage portfolio of Global Treasury Services MNC, FI and Middle Market clients by providing professional, courteous and high quality customer service in all aspects of domestic, international, trade and cash management services. We make a continuous effort to improve the client experience by leveraging our people and new technologies to deliver the power to make business easier. We’re also delivering an industry-leading employee experience by investing in operational excellence driven tech that simplifies your workflows, offering exceptional learning experiences, implementing local and global ESAT initiatives, etc So, What would you like the power to do? Responsibilities: Work with Team, Business Partners and Clients to provide and promote quality service resolutions: Handhold complex and critical Trade transactions for key clients and day to day servicing queries of clients. Investigate and resolve Trade enquiries in a timely/ accurate manner in accordance with service levels. Single point of contact for compliance / regulatory follow-ups, enable resolution of client queries in line with regulatory requirements. Work with team, business partners and clients to provide and promote quality service solutions. Provide consistent service and keep clients informed on status of all outstanding enquiries. Minimize queries flow to trade operations team and provide proactive training / advisory services to clients to minimize input defects and enable faster turn-around. Periodic analysis of client enquiry statistics to identify trends and recurring issues. Routine dialogue with client to understand key requirements, pro-active engagement for outstanding enquiries / deliverables. Market Trade Service initiatives, successes and strengths to new/existing clients. Provide back up support to the Trade Services team and be a team player. Drive Digitization, self serve, Opex, etc Deliver a world class client experience. Skills: Work experience of 8-10 years in a similar profile in a bank Strong persuasion/ client management skills. Track record gained through operational experience within the trade environment. Good interpersonal and problem solving skills Good verbal and written communication skills are essential for this role. Ability to thrive on challenges, work in high pressured environment and meet tight deadlines Good time management skills, Strong team player with good work ethics Ability to work independently as part of an elite team Attention to detail, Highly organized, Adapts easily to change Takes personal ownership and accountability of the work assigned Ability to build strong client relationships Friendly outgoing personality to deal with clients / business partners It will help to have an Operational Excellence mindset. Show more Show less

Job Purpose: The Manager - Customer Experience will drive EV customer experience across touchpoints, designing the entire journey from RE EV buyer's perspective. They'll provide consumer insights, collaborate with various teams, and develop differentiated experiences. The role requires strategizing communication plans, utilizing Customer Data Platforms, and defining key metrics. The goal is to enhance customer experience through brand marketing, sales, service, and engagement programs. Constant improvement is expected through strategic planning and market evaluation. This role will partner with Brand Strategy, Product Strategy, Marketing, Sales, and Service teams. Position Overview: Location: Chennai Position Title: Customer Experience Reports to : Group Manager - EV Commercial Function: EV Commercial What you’ll do: Strategic view: Strategic intent is to build the lead generation funnel at top of the funnel and engage with those customers as well as ensure quality leads follow through the funnel via relevant conversations Key KPIS: Lead Conversions across the Brand and business funnels, CSAT and NPS across touch points process setups. Define the Customer journey for RE EV buyers. Create a journey that is better and differentiated from key competition. Also, it has delightful moments that surpass customer expectations Design, develop and execute customer journeys for various formats Craft strategies to build systems and processes to drive customer experience across all touchpoints - website, app, Customer experience at retail stores (sales and service), call center, online CRM, etc. Create the front-end and backend interface for dealing with Customers Work on ways of making the target interventions as per the cohorts identified through customer data Define the CRM interventions required at relevant junctures. Ensuring key KPIs of CSAT and NPS are met. Devise strategic thought around KPI development. Define the communications and the relevant channels that needs to be delivered to the Customer at each touch point what message ,where, when, at what interval and via which mode. Understand customer requirements and develop and define the value additions required. Conceptualize and develop rollout tools and services enabling digitization of customer experiences (like interactive screens, QR codes, paperless transactions, new technologies, etc.) across touchpoints aimed towards elevating customer experience and managing physical limitations. Key Elements: CRM strategy implementation for both offline (Voice support) and Digital (Non-Voice support) For Offline Call center support, we need to have a thorough understanding of Call center operations and how to get effective and efficient lead validations For Digital CRM: Work on CRM strategy, implementation , deployment, adoption, and execution Should have thorough knowledge of Salesforce or any other Marketing automation and CRM tools. Deploy Salesforce Marketing Automation Cloud with WhatsApp, SMS, Push notification, and email channels Campaign calendar mapping, along with journeys/tables in the campaigns Implement and optimize Marketing Cloud campaigns to reach the target audience Manage CRM systems deployed, including personalization, customization , configuration, and data integrity to optimize communications Execute relevant campaigns - Sales and service (lead validation and nurturing, product roll out, product recall, etc.) ROI measurement and optimization. Analytics and insights on the same Lead IT activities related to customer data management and system integration WhatsApp integration and chatbot Customer and Vehicle Data Analysis at Analytics Centre: Analyze the customer and vehicle data for feedback to identify opportunities for improvement and innovation Understanding customer cohorts as well as individual customer needs. Personalize and customize communication for each customer. Lead Customer Complaints Mystery audits and next best actions NPS and next best actions Gemba KPIs creation and Dashboards Management Maintain dashboards and reports to provide actionable insights for management. Experience in Ein -Dashboards for customers with all the relevant information that they need in real time Dashboard and KPIs creation for internal stakeholders for CX parameters Bring in collective ownership of customers across functions and the channels Benchmark with the best in class within and across industries Process improvement and SOPs Design and develop customer-facing policies, empowerment policies, and create SOPs for the store operations aimed towards standardization of customer experience across stores Create audit parameters with a focus on providing a standardized customer experience and review the non-compliance points. Develop training interventions and training content for retail stores, including customer experience product, and processes, in coordination with retail operations and the training team What you'll bring: Experience: 10+ years experience in a similar role in a Customer/ Strategic consulting domain Should’ve worked on CRM tools(Salesforce, Zoho CRM etc.) Qualification: Master’s degree in Business, Marketing or a related field Ready to Join Us? Apply via our website today. Join our trailblazing team and be a part of our legacy! “So why wait? Join us and experience the freedom of embracing the road, riding with pure motorcycling passion.” Show more Show less

COMPANY INTRODUCTION Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region The Offensive Security Assessments Manager will manage and conduct covert targeted penetration testing for Emirates NBD installations and controls through focused threat based methodologies as a simulated adversary to expose and exploit vulnerabilities to improve Cyber readiness and review security controls and system configurations across IT systems across the group to ensure their security posture and compliance. Key Responsibilities: Manage and maintain the Offensive Security Assessment program as part of the Threat and Compliance (TCM) Charter and associated operating procedures based on the requirements of Emirates NBD policy, audit, compliance and regulatory requirements Maintain and manage Emirates NBD threat modelling framework and operationalize these models into the offensive security assessment program Collect open source intelligence on threats and vulnerabilities applicable to Emirates NBD technology stack Carry out scenario based war gaming activities Ensure threat controls and systems are reviewed for appropriate, effective and optimal configuration across the Group Participate in event planning stages to develop Cyber assessment plans and conduct assessment tests against Emirates NBD group installations & controls Identify and track IT risks and gaps that are remediated through operational activities or treated via risk management process. Responsible for threat activity reporting and insight on the IT technology assets used by the group. Managing planned and ad-hoc review and reporting requests from stakeholders across Emirates NBD Group IT and business functions Develop attack vectors, exploit payloads and backdoors as necessary for the successful execution of the Offensive Security Assessment program Contribute on Offensive Security automation initiatives Conduct periodic Purple/Red Team assessments and other attack simulation goals. Programming language proficiency in one or more languages C, C++, Python, CSharp, ASM etc. Prepare and deliver technical and management reports and presentations Prioritize business requirements and manage backlogs for team deliveries Accountable for stakeholder engagement and relationships to deliver security assessments as per TCM Charter Research new threats vectors / attack methods that are cutting edge in testing control effectiveness Enhance technical security assessment & pen testing capabilities to ensure effective assessment for an evolving technology landscape Build new periodic assessment frameworks and methodologies that help contribute to a more efficient method of executing the charter Improve threat modelling framework to ensure that new relevant threat vectors are identified and are part of the framework Ensure coverage of policy, audit, compliance and regulatory requirements. Ensure that offensive security exercises are carried out cautiously without adverse business impact Key Requirements: Bachelors or Master’s Degree in Computer Science, Mathematics or equivalent discipline Master’s Degree in Business Management or equivalent Certifications such as CISSP, OSCP, OSCE, OSEP, OSWE, CREST, GPEN, SANS GXPN 5-7 years of experience with technical Cyber security 3-4 years of experience with Red Team or penetration testing or offensive Cyber testing Experience with Bash scripting, Perl, Java, Python or R Experience with malware analysis tools Experience with mobile and digitization platforms Experience with platforms like Cloud, DBMS (SQL or NoSQL based), Containerization Technologies & Micro services/API based architecture Experience with MITRE Att&ck Framework Strong technical background covering heterogeneous technologies and multiple security domains (Technical) Deep knowledge of the gaps and weaknesses of a typical heterogeneous banking environment including the toolsets required for security assessments (Technical) Deep experience in depicting proof of concept exploits for vulnerabilities, accurate threat assessment and mitigation recommendation. (Technical) Deep experience in the preparation and facilitation of war gaming. Identify gaps and opportunities by utilizing niche adversarial experience of the team (Technical) Deep experience in evaluating threats as per the latest threat environment affecting the region (EMEA & North Africa) and the world (Technical) Deep knowledge and skills in breaking controls and of polices ,standards and required controls (both technical and compliance based) (Technical) Deep threat modelling experience Collaborative leadership style that involves a mix of resource & project planning along with delegation, decision making & conflict resolution (Management) Superior verbal & written communication skills; should be able to simply and effectively explain security observations to technical personnel and to business personnel (Management) Possesses high emotional intelligence in order to be able to manage self when dealing with discovery of critical threats and what actions to take on them (Self Related) Empathizes with team mates and stakeholders alike and understands on-the-ground reality situations, especially when influencing remediation (Self Related) Creates awareness/development of skills conducive to threat simulations/adapt skills to testing methods such as reverse engineering, password cracking, social engineering, infrastructure and application attacks (People) Show more Show less

Job Description: This is a very inspiring role in Networks Digitization team where you will use your knowledge and/or experience in Data Science methodologies and apply them to develop analytics based solutions that produce telecom Networks and customer experience use cases as well as quantitative and qualitative business insights. You will work in a highly collaborative environment where you communicate and plan tasks and ideas. Responsibilities and Duties: 1 . Responsible for developing scientific methods, processes, and systems to extract knowledge or insights to drive the future of applied analytics in Networks. 2. Mine and analyze data from company databases to drive optimization and improvement of product development and business strategies. 3. Assess the effectiveness of new data sources and data gathering techniques. Develop custom data models and algorithms to apply to data sets. 4. Use predictive modeling to enhance Network experience customer experiences, revenue generation and other business outcomes. 5 . Must be able to communicate effectively and have detailed knowledge of data preparation and cleaning, algorithm selection & design, results analysis, industrialization. 6. Work with stakeholders to understand business requirements and processes for projects so implementation can be done without delays. 7. Work with partners as necessary to integrate systems and data quickly and effectively, regardless of technical challenges or business environments Qualifications and Skills: 1. Solid understanding in Statistics, e.g., hypothesis formulation, hypothesis testing, descriptive analysis and data exploration. 2. Expertise in Machine Learning, e.g., linear/logistics regression discriminant analysis, bagging, random forest, Bayesian model, SVM, neural networks, ANN ,RNN ,CNN, GEN AI, etc. 3. Good understanding of RAG implementation , LLMs , Fast APIs 4. Strong programming skills in various languages (Python, Scala, R, Pyspark ) 5. Strong ambition to learn and implement current state of the art machine learning frameworks such as Scikit- Learn, TensorFlow, and Spark. 6. Familiarity with Linux/OS X command line, version control software (git). 7. Familiarity in programming or scripting to enable ETL development 8. Familiarity with relational databases and SQL . Academic Qualifications Masters or equivalent advanced degree in Computer Science, Computer Engineering, Statistics, Mathematics or Related technical discipline. Pyspark , AI , ML , DL , GEN AI , RAG etc Show more Show less

Location Chennai, Tamil Nadu, India Category Others Posted Date 05/28/2025 Job Id P-101004 Job Requirements Job Purpose: The Manager - Customer Experience will drive EV customer experience across touchpoints, designing the entire journey from RE EV buyer's perspective. They'll provide consumer insights, collaborate with various teams, and develop differentiated experiences. The role requires strategizing communication plans, utilizing Customer Data Platforms, and defining key metrics. The goal is to enhance customer experience through brand marketing, sales, service, and engagement programs. Constant improvement is expected through strategic planning and market evaluation. This role will partner with Brand Strategy, Product Strategy, Marketing, Sales, and Service teams. Position Overview: Location: Chennai Position Title: Customer Experience Reports to: Group Manager - EV Commercial Function: EV Commercial What you’ll do: Strategic view: Strategic intent is to build the lead generation funnel at top of the funnel and engage with those customers as well as ensure quality leads follow through the funnel via relevant conversations Key KPIS: Lead Conversions across the Brand and business funnels, CSAT and NPS across touchpoints. Process setups. Define the Customer journey for RE EV buyers. Create a journey that is better and differentiated from key competition. Also, it has delightful moments that surpass customer expectations Design, develop and execute customer journeys for various formats Craft strategies to build systems and processes to drive customer experience across all touchpoints - website, app, Customer experience at retail stores (sales and service), call center, online CRM, etc. Create the front-end and backend interface for dealing with Customers Work on ways of making the target interventions as per the cohorts identified through customer data Define the CRM interventions required at relevant junctures. Ensuring key KPIs of CSAT and NPS are met. Devise strategic thought around KPI development. Define the communications and the relevant channels that needs to be delivered to the Customer at each touchpoint, what message, where, when, at what interval and via which mode. Understand customer requirements and develop and define the value additions required. Conceptualize and develop rollout tools and services enabling digitization of customer experiences (like interactive screens, QR codes, paperless transactions, new technologies, etc.) across touchpoints aimed towards elevating customer experience and managing physical limitations. Key Elements: CRM strategy implementation for both offline (Voice support) and Digital (Non-Voice support) For Offline Call center support, we need to have a thorough understanding of Call center operations and how to get effective and efficient lead validations For Digital CRM: Work on CRM strategy, implementation , deployment,adoption, and execution Should have thorough knowledge of Salesforce or any other Marketing automation and CRM tools. Deploy Salesforce Marketing Automation Cloud with WhatsApp, SMS, Push notification, and email channels Campaign calendar mapping, along with journeys/tables in the campaigns Implement and optimize Marketing Cloud campaigns to reach the target audience Manage CRM systems deployed, including personalization, customization , configuration, and data integrity to optimize communications Execute relevant campaigns - Sales and service (lead validation and nurturing, product roll out, product recall, etc.) ROI measurement and optimization. Analytics and insights on the same Lead IT activities related to customer data management and system integration WhatsApp integration and chatbot Customer and Vehicle Data Analysis at Analytics Centre: Analyze the customer and vehicle data for feedback to identify opportunities for improvement and innovation Understanding customer cohorts as well as individual customer needs. Personalize and customize communication for each customer. Lead Customer Complaints Mystery audits and next best actions NPS and next best actions Gemba KPIs creation and Dashboards Management Maintain dashboards and reports to provide actionable insights for management. Experience in Ein -Dashboards for customers with all the relevant information that they need in real time Dashboard and KPIs creation for internal stakeholders for CX parameters Bring in collective ownership of customers across functions and the channels Benchmark with the best in class within and across industries Process improvement and SOPs Design and develop customer-facing policies, empowerment policies, and create SOPs for the store operations aimed towards standardization of customer experience across stores Create audit parameters with a focus on providing a standardized customer experience and review the non-compliance points. Develop training interventions and training content for retail stores, including customer experience product, and processes, in coordination with retail operations and the training team What you'll bring: Experience: 10+ years experience in a similar role in a Customer/ Strategic consulting domain Should’ve worked on CRM tools(Salesforce, Zoho CRM etc.) Qualification: Master’s degree in Business, Marketing or a related field Ready to Join Us? Apply via our website today. Join our trailblazing team and be a part of our legacy! “So why wait? Join us and experience the freedom of embracing the road, riding with pure motorcycling passion.” Fast Track Career Growth Outstanding launches and riding events Riders' Leave Leadership Development Programs Medical Insurance and Life Cover Career Progression via internal movements Equal Employment Opportunity Amazing Employee Discounts on company products Voluntary Parental Coverage - Medical Insurance Rewards and Recognition Maternity & Paternity leave and benefits

About our Line of Business The Microgrid business is core to Schneider Electric’s strategy and is one of the pillars of its Sustainability, Digitization and Electrification agenda. Microgrids are key to the transformation and reshaping of the global Energy landscape to build more cost effective, sustainable and resilient energy systems supporting the global Energy transition. The Microgrid Line of Business is providing the software, the architectures and the necessary system components to allow Commercial and Industrial customers to design, build, operate and maintain their distributed energy resources in grid or off grid connected mode, enabling them to reach their energy sustainability, Net-zero and resilience objectives in a profitable manner. About the role This role will report to the R&D manager. You will work in collaboration with a global team of stakeholders from Product Owner, Local Team Leader, data scientist, Software program manager. We are looking for a DevOps expert to manage software solutions based on micro services architecture. You will be part of a cross-technical team that’s responsible for the full software development life cycle, from conception to deployment. As a DevOps Expert, you should be comfortable around both front-end and back-end deployment, development frameworks and micro services architecture. You should also be a team player with interest for software quality and improving the reliability. The project follows the Agile methodologies and Scrum of Scrum framework. Qualifications Your Responsibilities Work with development teams and product managers to ideate software solutions, in an Agile@scale environment Design client-side and server-side architecture Build the front-end of applications through appealing visual design Develop and manage well-functioning databases and applications Write effective APIs for integration with other third party cloud solutions CI/CD Test software to ensure responsiveness and efficiency Troubleshoot, debug and upgrade software Create security and data protection settings Review technical documentation Work with architect and product owner to improve software Mentor and guide the development team Provide technical expertise to the team on all software topics Your profile You will possess both technical credibility, with the ability to quickly gain the confidence in people management Proven experience as a Full Stack Developer / Expert / Specialist or similar role Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, ReactJS, NodeJS) Knowledge of multiple back-end languages (Spring, Java, Python) Familiarity with databases (e.g. MySQL, MongoDB, InfluxDB), web API (e.g. REST) and UI/UX design Knowledge of micro services architecture and containerization (e.g. Docker, Kubernetes) Excellent communication and teamwork skills Great attention to detail Organizational skills Degree in Computer Science, Statistics or relevant field Familiarity with Agile process and scrum of scrum framework Primary Location : IN-Karnataka-Bangalore Schedule : Full-time Unposting Date : Ongoing

EVP & Head - Government Business, GenAI Products | Pune (Hybrid) | Equity + Profit Sharing | Immediate Start Company Overview: Speedtech.ai is a pioneering GenAI technology company based in India with over 11 years of proven innovation and product leadership. Our mission is to build globally scalable GenAI platforms that transform the way businesses operate. We’ve launched three powerful products that are gaining global traction: 1. RAIYA Telephony – A GenAI Voice Assistant that communicates in multiple languages like a human 2. RAIYA Concierge – A ChatGPT-grade conversational AI with voice capabilities tailored for enterprises 3. RAIYA IDP – A GenAI-powered Intelligent Document Processing solution to extract and structure unstructured data With a bold roadmap to reach ₹100 Cr in revenue and expand into 100+ countries by 2027, we’re building towards a potential IPO and global presence. We’re now expanding our footprint in government, PSU, and public sector technology transformation initiatives. --- Role Overview: We are looking for an EVP & Head – Government Business to lead our foray into the Indian and global government/PSU segments. This is a senior entrepreneurial leadership role offering Equity + Profit Sharing in lieu of a conventional salary. The role is ideal for someone passionate about policy-driven impact, public sector digitization, and building trusted government relationships. --- Location: Pune, India (Hybrid Work Model – flexibility offered) --- Commitment Type: Full-Time | Entrepreneurial | Equity + Profit Sharing --- Experience Level: 15+ years in business leadership, with significant experience in government or PSU sales, solutioning, and partnerships --- Key Responsibilities: Build and lead Speedtech.ai’s Government Business vertical from the ground up Forge high-level relationships with central/state government bodies, PSUs, and public sector agencies Lead large-scale GenAI solutioning for government RFPs, tenders, and consulting assignments Collaborate with product, legal, and delivery teams to align offerings with public sector compliance and procurement norms Drive revenue growth through strategic partnerships, consortiums, and public-private initiatives Represent Speedtech.ai at policy and tech forums, government innovation summits, and regulatory committees --- What You Bring: Deep network and experience in Indian government or PSU business development Proven experience in technology sales, consulting, or delivery within the public sector Understanding of AI/GenAI use-cases in governance, smart cities, digital public infrastructure, and citizen services Strong understanding of government procurement cycles, tenders, and bid management Entrepreneurial drive to build from zero and lead with accountability Excellent communication, stakeholder management, and negotiation skills --- Why Join Us: 1. Proven GenAI products and a strong foundation 2. Transparent and inspiring leadership with a decade-long vision 3. True co-ownership: equity and profit-sharing from the beginning 4. Opportunity to shape the engineering future of a Made-in-India GenAI success story --- To Apply: Please visit http://www.speedtech.ai to learn more. Interested candidates can apply via LinkedIn or send a brief note of interest. Show more Show less

Skill required: Procure to Pay - Invoice Processing Designation: Procure to Pay Operations Senior Manager Qualifications: BCom Years of Experience: 15 to 19 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Production Supervision and Support Service Level Agreements and Performance Metrics Performance Management Works closely with the SDL in providing & developing leadership and direction to all staff associated with the implementation of accounting services particularly in general accounting. Working Conditions Moderate to no travel depending on project involvement Cyclical work shift including work hours at night Overtime and On-Call may be required Client holidays are observed instead of Philippine or local holidays Flexibility to work with different countries (time-zones), groups, and business environment What are we looking for? Minimum of Graduate / Postgraduate in Accounts with relevant 8-12 years of experience (Bachelor’s Degree in Accounting) Good communication and presentation skills. Minimum experience – 5 years managerial experience related to PTP or equivalent fields Strong understanding of latest Microsoft Office applications i.e., Word, PowerPoint, Excel. Flexibility to work with different countries (time-zones), groups, and business environment ? Decision making and problem-solving skills. ? Strong communication rigor to ensure increased visibility with the client organization. ? Transformative Mindset, Experience in Automation & Digitization. ? Good working knowledge on Month end closing; inter co process; bank reconciliations, cash management and cash accounting; fixed assets processes. ? Require analytical skills and should be able to perform detailed analysis on aged open items and provide proposal to clear the open items. ? The ability to work under pressure & flexibility to meet demanding deadlines is essential. Roles and Responsibilities: Production Supervision and Support Coordinates individual and team work assignments Monitors workload balancing Supports high quality work through a positive environment Monitors team members performance with the focus on improvement Service Level Agreements and Performance Metrics Ensures individual and team service levels are met or exceeded Assists in reviewing daily, weekly and monthly service levels and provides recommendations for improvements Front line contact for questions or issues surrounding service levels Quality Participates in providing feedback to the Quality team for improvement suggestions Works with auditing resources on individual and team error trends Ensures timely feedback is provided to individuals and teams on quality issues, changes or trends Performance Management Assists in the creation of Performance Improvement Plans (PIPs) for Team Members not meeting expected production or quality targets, monitors program for a defined period Provides suggestions to Management on unit performance, including motivation tactics, incentive programs and performance rewards BCom Show more Show less

Job Description FCC Advisory & Delivery Support Group Designation : Process Manager Location: Pune/ Mumbai/Chandigarh Travel (Domestic or International) : 10–15% (client meetings, workshops, or internal coordination) Job Description As a Financial Crime Compliance (FCC) Specialist you will play a dual-role in our Delivery ecosystem. You will spend approximately 70% of their time on production deliverables such as KYC onboarding, periodic reviews, EDD, screening and risk assessments. The remaining 30% will be dedicated to QA oversight, advisory support, process enhancement, and innovation initiatives that elevate the FCC function. This role is suited for professionals who thrive in detail-oriented work while also contributing to the broader compliance strategy, quality culture, and continuous improvement. You are a subject matter expert in KYC or AML investigation or Fraud domain. Your areas of focus will be to ensure compliance with regulatory requirement and conduct regular reviews and audits of KYC records to identify areas of improvement. This is an individual contributor role that balances complex production delivery , checker-level quality control , proactive problem solver and advisory support. We are seeking individuals with a high level of client orientation and customer focus, demonstrates flexibility with positive attitude, experience in consulting, advisory, Quality review, delivery support with strong financial crime compliance expertise and ability to proactively solve problem. Key Responsibility Up to 70% of production Delivery that include Support & Enhance KYC delivery (Production / Quality Reviews / Surge Support / Any Other Delivery Support for Existing & New Programs Up to 30% involvement in advisory and consulting area that include Perform RCAs / Error Analysis / Client Interaction / Stakeholders' Alignment / Training support / Identifying Policy or Procedural Gap, Sharing best practice, Innovation Initiative Detailed Responsibility A specialist member of the team responsible for providing high-value technical KYC support to the KYC team and ensuring due diligence has been completed in accordance with the guidelines and regulation Document findings in accordance with policy, ensuring completeness, consistency, and auditability. Provide KYC/Client Due Diligence (CDD) Subject Matter Expertise and guidance to the team, in view of establishing the highest levels of quality Seek to perform an independent quality check of client profile updates during the Lifecycle Management process, including Client Corporate Structure, Source-of-Wealth/Funds, Sanctions, PEP, and Client Risk Score, to ensure adherence to regulatory requirements and Bank policies Willingness to contribute across multiple functional areas—production, advisory, process improvement, and innovation—as business needs evolve Demonstrates flexibility and a positive attitude toward taking on varied assignments, including case work, quality reviews, investigations, and internal projects. Thrives in a dynamic, high-accountability setup where priorities may shift and diverse workstreams are part of daily responsibilities Conduct independent quality assurance reviews of operational processes and case files, identifying control weaknesses, inconsistencies, and areas for improvement. Act as a strategic advisor during solutioning, transitions, or KYC transformation initiatives Conduct in-depth data analysis to identify trends, patterns, and insights related to KYC compliance, AML Investigation or Fraud and develop data-driven solutions to enhance efficiency and effectiveness Ability to guide the team in terms of policies/process queries Adaptable to fast-changing environments and ready to step into different roles, including reviewer, advisor, maker, or innovator depending on team goals Liaising with different stakeholders to manage work pipeline effectively Identify and implement process improvements to optimize efficiency, reduce errors, and enhance team performance. Work closely with stakeholders to address escalated KYC issues and to ensure seamless customer satisfaction Identify inefficiencies and propose innovative solutions (e.g., automation, technology upgrades) Stay updated on industry trends, regulatory changes, and emerging risks, ensuring that the team is equipped with the latest knowledge Provide strategic advice and guidance to senior management and business units on financial crime compliance matters, including anti-money laundering (AML), counter-terrorist financing (CTF), sanctions Design and execute comprehensive quality assurance reviews and testing programs to assess the effectiveness of KYC processes, controls, and documentation Analyze complex KYC issues, identify root causes, and develop practical and sustainable solutions to address client needs Establish and maintain relationships with key stakeholders across departments Assist in preparing training material or delivering workshops to build domain knowledge across teams. Required Qualification Bachelor's degree in Finance, Business Administration, Law, or related field. Advanced degree or professional certification (e.g., CAMS, CFE or equivalent) preferred. Minimum of 6-8 years of hands-on experience in Financial Crime compliance (KYC, AML investigation or fraud operation), with a focus on consulting, advisory, or internal audit roles within the financial services industry Deep understanding of global and Local AML, CTF, sanctions regimes, including the Bank Secrecy Act (BSA), USA PATRIOT Act, OFAC sanctions, EU AMLD, UK FCA and FATF recommendations Ability to think strategically and lead initiatives that improve processes and reduce risks while ensuring compliance. Strong problem-solving skills and a proactive approach to identifying and resolving challenges Proficient in MS Office Suite with Strong analytical and problem-solving skills, with experience in data analysis, and risk assessment Experience in client-facing or internal consulting roles within the financial crime domain is a strong advantage Ability to multi-task, work independently and establish a cooperative and collaborative working relationship Excellent communication and stakeholder management skills, with the ability to influence and engage senior executives and key stakeholders Demonstrated ability to drive process enhancements, policy alignment, and cross-functional collaboration as an advisor—not just an executor Willingness and ability to travel 10-15% of the time, as required by project and client needs US, UK or Canada Visa would preferably be an added advantage Join our team and leverage your expertise to help us deliver top-notch solutions in the ever-evolving landscape of Financial Crime Compliance. eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,500-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. For financial organizations across the world, eClerx Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges. With nearly two decades of industry experience complemented by the application of smart automation and robotics, our team of experts deliver holistic solutions across the trade life cycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

FCC Advisory & Delivery Support Group Designation : Process Manager Location: Pune/ Mumbai/Chandigarh Travel (Domestic or International) : 10–15% (client meetings, workshops, or internal coordination) Job Description As a Financial Crime Compliance (FCC) Specialist you will play a dual-role in our Delivery ecosystem. You will spend approximately 70% of their time on production deliverables such as KYC onboarding, periodic reviews, EDD, screening and risk assessments. The remaining 30% will be dedicated to QA oversight, advisory support, process enhancement, and innovation initiatives that elevate the FCC function. This role is suited for professionals who thrive in detail-oriented work while also contributing to the broader compliance strategy, quality culture, and continuous improvement. You are a subject matter expert in KYC or AML investigation or Fraud domain. Your areas of focus will be to ensure compliance with regulatory requirement and conduct regular reviews and audits of KYC records to identify areas of improvement. This is an individual contributor role that balances complex production delivery , checker-level quality control , proactive problem solver and advisory support. We are seeking individuals with a high level of client orientation and customer focus, demonstrates flexibility with positive attitude, experience in consulting, advisory, Quality review, delivery support with strong financial crime compliance expertise and ability to proactively solve problem. Key Responsibility Up to 70% of production Delivery that include Support & Enhance KYC delivery (Production / Quality Reviews / Surge Support / Any Other Delivery Support for Existing & New Programs Up to 30% involvement in advisory and consulting area that include Perform RCAs / Error Analysis / Client Interaction / Stakeholders' Alignment / Training support / Identifying Policy or Procedural Gap, Sharing best practice, Innovation Initiative Detailed Responsibility A specialist member of the team responsible for providing high-value technical KYC support to the KYC team and ensuring due diligence has been completed in accordance with the guidelines and regulation Document findings in accordance with policy, ensuring completeness, consistency, and auditability. Provide KYC/Client Due Diligence (CDD) Subject Matter Expertise and guidance to the team, in view of establishing the highest levels of quality Seek to perform an independent quality check of client profile updates during the Lifecycle Management process, including Client Corporate Structure, Source-of-Wealth/Funds, Sanctions, PEP, and Client Risk Score, to ensure adherence to regulatory requirements and Bank policies Willingness to contribute across multiple functional areas—production, advisory, process improvement, and innovation—as business needs evolve Demonstrates flexibility and a positive attitude toward taking on varied assignments, including case work, quality reviews, investigations, and internal projects. Thrives in a dynamic, high-accountability setup where priorities may shift and diverse workstreams are part of daily responsibilities Conduct independent quality assurance reviews of operational processes and case files, identifying control weaknesses, inconsistencies, and areas for improvement. Act as a strategic advisor during solutioning, transitions, or KYC transformation initiatives Conduct in-depth data analysis to identify trends, patterns, and insights related to KYC compliance, AML Investigation or Fraud and develop data-driven solutions to enhance efficiency and effectiveness Ability to guide the team in terms of policies/process queries Adaptable to fast-changing environments and ready to step into different roles, including reviewer, advisor, maker, or innovator depending on team goals Liaising with different stakeholders to manage work pipeline effectively Identify and implement process improvements to optimize efficiency, reduce errors, and enhance team performance. Work closely with stakeholders to address escalated KYC issues and to ensure seamless customer satisfaction Identify inefficiencies and propose innovative solutions (e.g., automation, technology upgrades) Stay updated on industry trends, regulatory changes, and emerging risks, ensuring that the team is equipped with the latest knowledge Provide strategic advice and guidance to senior management and business units on financial crime compliance matters, including anti-money laundering (AML), counter-terrorist financing (CTF), sanctions Design and execute comprehensive quality assurance reviews and testing programs to assess the effectiveness of KYC processes, controls, and documentation Analyze complex KYC issues, identify root causes, and develop practical and sustainable solutions to address client needs Establish and maintain relationships with key stakeholders across departments Assist in preparing training material or delivering workshops to build domain knowledge across teams. Required Qualification Bachelor's degree in Finance, Business Administration, Law, or related field. Advanced degree or professional certification (e.g., CAMS, CFE or equivalent) preferred. Minimum of 6-8 years of hands-on experience in Financial Crime compliance (KYC, AML investigation or fraud operation), with a focus on consulting, advisory, or internal audit roles within the financial services industry Deep understanding of global and Local AML, CTF, sanctions regimes, including the Bank Secrecy Act (BSA), USA PATRIOT Act, OFAC sanctions, EU AMLD, UK FCA and FATF recommendations Ability to think strategically and lead initiatives that improve processes and reduce risks while ensuring compliance. Strong problem-solving skills and a proactive approach to identifying and resolving challenges Proficient in MS Office Suite with Strong analytical and problem-solving skills, with experience in data analysis, and risk assessment Experience in client-facing or internal consulting roles within the financial crime domain is a strong advantage Ability to multi-task, work independently and establish a cooperative and collaborative working relationship Excellent communication and stakeholder management skills, with the ability to influence and engage senior executives and key stakeholders Demonstrated ability to drive process enhancements, policy alignment, and cross-functional collaboration as an advisor—not just an executor Willingness and ability to travel 10-15% of the time, as required by project and client needs US, UK or Canada Visa would preferably be an added advantage Join our team and leverage your expertise to help us deliver top-notch solutions in the ever-evolving landscape of Financial Crime Compliance. eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,500-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. For financial organizations across the world, eClerx Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges. With nearly two decades of industry experience complemented by the application of smart automation and robotics, our team of experts deliver holistic solutions across the trade life cycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less