989 Digitization Jobs - Page 24

Job Requirements Job Requirements Role/Job Title: Associate Customer Service Manager Function/Department: Rural Banking Job Purpose The role entails managing and scaling up the retail banking business for the branch managing operations and resources in the most cost efficient and technology effective manner. The role bearer would lead customer service and branch operations for a designated branch and be responsible for the daily branch upkeep. This role is the central custodian of all Rural Banking documents for the branch and provides operational support for Rural and semi urban Retail products. The role bearer is primarily accountable for ensuring seamless maintaining of customer life cycle, fulfilling customer requests and providing best-in class service. Responsibilities Roles & Responsibilities: Responsible for day-to-day operations and administration of the Branch, ensuring strict compliance with Bank's policies and procedures. Responsible for branch operations and service delivery to the customers of a designated branch in our rural network. Data entry of application forms, creation of customer IDs, accounts, etc. File / document checking including KYC checking, application forms and loan document verification. Handling cash and clearing transactions. Maintaining good audit rating for the branch. Work towards ensuring best in class service delivery at the branch for external and internal customers. Work as an effective business partner in strategizing and driving the implementation of critical operational and regulatory practices for the branch such as compliance, Lending operations and operational risk. Oversee quality initiatives across operations team for optimization of processes in order to improve TAT and upgradation of SLAs. Employ tools such as automation and digitization to increase process efficiency. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate Experience: 2 to 5 years of relevant experience in Banking or allied Business. Show more Show less

Job Purpose The Treasury Operations Head will be responsible for managing the company's liquidity, funding strategies, risk management, and regulatory compliance within the treasury function. This role requires deep expertise in NBFC operations, regulatory frameworks, and financial markets to optimize capital efficiency and ensure sustainable growth. Principal Liquidity & Fund Management Design and implement comprehensive liquidity management strategies aligned with multi-vertical business objectives including digital lending, housing finance, MSME loans, and payment services operations. Monitor daily cash flows, liquidity positions, and funding requirements across diverse business verticals (personal loans, consumption finance, real estate lending, PPI operations). Optimize funding mix through diverse sources including bank borrowings, NCDs, CPs, bonds, and specialized financing instruments for different asset classes. Develop segment-specific funding strategies considering varying maturity profiles of digital lending vs. housing finance portfolios. Maintain optimal liquidity buffers considering seasonal variations in MSME lending and real estate financing cycles. Develop and maintain relationships with banks, financial institutions, rating agencies, and specialized lenders for different business verticals. (b) Risk Management Establish and monitor comprehensive Asset-Liability Management (ALM) framework covering diverse portfolios including digital lending, housing finance, MSME loans, and real estate financing. Implement portfolio-specific hedging strategies considering different risk profiles of secured vs. unsecured lending. Conduct stress testing and scenario analysis across various business verticals and market conditions. Monitor concentration risks across geographies, segments (personal/MSME/housing), and digital vs. traditional lending channels. Manage liquidity risks specific to PPI operations and payment services business. Ensure compliance with segment-specific regulatory guidelines and internal risk limits. (c) Regulatory Compliance Ensure adherence to RBI guidelines, FEMA regulations, and other applicable laws. Maintain regulatory ratios including Capital Adequacy, Leverage Ratio, and Liquidity Coverage Ratio. Prepare and submit regulatory returns (ALM returns, Liquidity returns, etc.) accurately and timely. Coordinate with internal and external auditors for treasury-related audits. Stay updated with regulatory changes and implement necessary policy modifications. (d) Strategic Planning & Analytics Develop annual funding plans and capital allocation strategies. Conduct cost of funds analysis and optimize funding costs. Provide insights on market trends, interest rate movements, and their impact on business. Support business units with pricing strategies and profitability analysis. Lead treasury digitization initiatives and process improvements. (e) Team Leadership & Stakeholder Management Lead and mentor a team of treasury professionals. Collaborate with senior management on strategic financial decisions. Interface with Board committees including ALCO and Risk Management Committee. Coordinate with finance, credit, operations, and compliance teams. Manage relationships with external stakeholders including bankers, investors, and rating agencies. Education, Work Experience & Skills Education CA/CFA or MBA (Finance) from premier institution Professional certifications in treasury management (FRM, PRM) preferred Experience 12-15 years of progressive experience in treasury operations with multi-vertical NBFC exposure. Minimum 8 years of experience in NBFCs with diversified lending portfolios. Experience in managing treasury for organizations with AUM of - 5,000+ crores across multiple asset classes. Proven track record in fund raising for different business verticals and debt market operations. Technical Skills Deep understanding of RBI regulations applicable to NBFCs across multiple verticals (NBFC-MFI, HFC, PPI guidelines). Expertise in ALM for diversified portfolios including secured and unsecured lending. Knowledge of regulatory frameworks for digital lending, housing finance, and payment services. Experience with segment-specific funding instruments and capital requirements. Proficiency in treasury management systems and financial modeling for multi-vertical operations. Strong knowledge of debt capital markets and various funding instruments across different asset classes. Experience with rating processes covering diversified business portfolios. Understanding of fintech operations and digital payment ecosystems. Key Performance Indicators Cost of funds optimization across different business verticals and funding diversification. Maintenance of regulatory ratios within prescribed limits for all applicable licenses. Liquidity management efficiency considering seasonal variations across lending segments. Portfolio-specific risk mitigation and ALM effectiveness. Cross-vertical funding cost optimization and capital allocation efficiency. Team development and succession planning. Multi-regulatory compliance track record (NBFC, HFC, PPI regulations). Stakeholder relationship management across diverse funding sources and business partners. (ref:iimjobs.com) Show more Show less

Are you passionate about Angular development and looking to gain hands-on experience in a dynamic tech company? Join Caleedo - Digitizing Possibilities as an Angular Development intern! As part of our team, you will have the opportunity to work on exciting projects and collaborate with experienced developers in a fast-paced environment. Selected Intern's Day-to-day Responsibilities Include Develop and implement frontend features using Angular, HTML, CSS, and JavaScript. Collaborate with the UI/UX design team to create user-friendly interfaces. Assist in the optimization of web applications for maximum speed and scalability. Troubleshoot and debug issues to ensure smooth functionality of applications. Be a tech explorer—stay ahead of the curve by following the latest frontend trends, tools, and design innovations. Bring your creativity to the table during team sessions—your fresh ideas could shape the next big feature. Participate in team meetings and contribute innovative ideas to enhance projects. Support the development team in various tasks and projects to gain valuable experience. Don't miss this opportunity to kickstart your career in Angular.js development with Caleedo - Digitizing Possibilities! Apply now and unleash your potential! About Company: Caleedo is a young B2B mobile-first SaaS solutions company that is disrupting the workplace tech, well-being, and sustainability objectives for the built environment. Our larger purpose is to make the built environment engaging, employee-friendly, sustainable, and healthy, which would align organizations with their ESG goals. We strongly believe that by integrating technology with business processes, Caleedo can deliver unique value for the environment, people, investors, and the community at large. We have several first-of-its-kind innovative solutions in the realm of indoor environment quality, ESG, workplace automation, and digitization. Our solutions enable businesses with data-led insights, helping them to monitor their SDG goals, ESG agendas, and workplace wellness index. Show more Show less

FCC Advisory & Delivery Support Group Designation : Senior Process Manager Location: Pune/ Mumbai Travel (Domestic or International) : 10–15% (client meetings, workshops, or internal coordination) Job Description As a Financial Crime Compliance (FCC) Specialist you will play a dual-role in our Delivery ecosystem. You will spend approximately 70% of the time on Quality review deliverables for onboarding, periodic reviews, EDD, Screening and risk assessments. The remaining 30% will be dedicated to advisory support, process enhancement, and innovation initiatives that elevate the FCC function. This role is suited for professionals who thrive in detail-oriented work while also contributing to the broader compliance strategy, quality culture, and continuous improvement. You are a subject matter expert in KYC or AML investigation or Fraud domain. You will be instrumental in safeguarding our organization and clients against financial crime risks, leveraging your deep expertise in Anti-Money Laundering (AML), Sanctions, Screening, and Fraud. Your areas of focus will be to ensure compliance with regulatory requirement and conduct regular reviews and audits of KYC records to identify areas of improvement. This is an individual contributor role that balances complex production delivery , checker-level quality control , proactive problem solver and advisory support. We are seeking individuals with a high level of client orientation and customer focus, demonstrates flexibility with positive attitude, experience in consulting, advisory, Quality review, delivery support with strong financial crime compliance expertise and ability to proactively solve problem. Key Responsibility Up to 70% of production Delivery that include Support & Enhance KYC delivery (Production / Quality Reviews / Surge Support / Any Other Delivery Support for Existing & New Programs Up to 30% involvement in advisory and consulting area that include Perform RCAs / Error Analysis / Client Interaction / Stakeholders' Alignment / Training support / Identifying Policy or Procedural Gap, Sharing best practice, Initiative Innovative ideas Detailed Responsibility A specialist member of the team responsible for providing high-value technical KYC support to the KYC team and ensuring due diligence has been completed in accordance with the guidelines and regulation Document findings in accordance with policy, ensuring completeness, consistency, and auditability. Provide KYC/Client Due Diligence (CDD) Subject Matter Expertise and guidance to the team, in view of establishing the highest levels of quality Seek to perform an independent quality check of client profile updates during the Lifecycle Management process, including Client Corporate Structure, Source-of-Wealth/Funds, Sanctions, PEP, and Client Risk Score, to ensure adherence to regulatory requirements and Bank policies Provide expert advice and guidance to clients on a wide range of KYC-related matters, including regulatory compliance, risk assessment, identifying procedural or policy gaps Willingness to contribute across multiple functional areas—production, advisory, process improvement, and innovation—as business needs evolve Contribute to the review, update, and development of policies, procedures, and guidelines to ensure they remain current, comprehensive, and effective. Demonstrates flexibility and a positive attitude toward taking on varied assignments, including case work, quality reviews, investigations, and internal projects. Thrives in a dynamic, high-accountability setup where priorities may shift and diverse workstreams are part of daily responsibilities Serve as a trusted and strategic advisor to internal stakeholders, including other consulting teams, providing KYC expertise and support on cross-functional projects/programs Conduct in-depth data analysis to identify trends, patterns, and insights related to KYC compliance AML investigation or Fraud, and develop data-driven solutions to enhance efficiency and effectiveness Lead and manage KYC projects or client book of work with full ownership of delivery quality, timelines, and regulatory compliance Build and maintain strong relationships with key client stakeholders, understanding their needs and expectations, and ensuring project deliverables meet their requirements Analyze complex KYC issues, identify root causes, and develop practical and sustainable solutions to address client needs Provide expert-level guidance on regulatory requirements, policy interpretation, and risk mitigation strategies Identify inefficiencies and propose innovative solutions (e.g., automation, technology upgrades) Identify discrepancies, inconsistencies, and potential risks, providing detailed feedback to the KYC operations team Assist in preparing training material or delivering workshops to build domain knowledge across teams Required Qualification Bachelor's degree in Finance, Business Administration, Law, or related field. Advanced degree or professional certification (e.g., CAMS, CFE or equivalent) preferred. Minimum of 10 -12 years of experience in Financial Crime compliance (KYC/AML investigation or fraud operation), with a focus on consulting, advisory, or internal audit roles within the financial services industry Proven ability to lead and manage complex KYC projects independently, with a track record of delivering successful outcomes Excellent communication and presentation skills, with the ability to convey complex information clearly and effectively to both technical and non-technical audiences Deep understanding of global and Local AML, CTF, sanctions regimes, including the Bank Secrecy Act (BSA), USA PATRIOT Act, OFAC sanctions, EU AMLD, UK FCA and FATF recommendations Ability to think strategically and lead initiatives that improve processes and reduce risks while ensuring compliance. Proficient in MS Office Suite and Strong analytical skills with the ability to assess complex compliance issues and develop pragmatic solutions to mitigate risks effectively. Strong project management skills, with the ability to prioritize and manage multiple initiatives in a fast-paced and dynamic environment Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment Adaptable to fast-changing environments and ready to step into different roles, including reviewer, advisor, maker, or innovator depending on team goals Ability to identify root causes, assess risk impact, and propose practical solutions in real-time FCC/KYC scenario Brings a consultative approach to stakeholder engagement—listens first, diagnoses gaps, and offers actionable recommendations Experience in client-facing or internal consulting roles within the financial crime domain is a strong advantage Demonstrated ability to drive process enhancements, policy alignment, and cross-functional collaboration as an advisor—not just an executor Thrives in a dynamic, high-accountability setup where priorities may shift and diverse workstreams are part of daily responsibilities Willingness to contribute across multiple functional areas—production, advisory, process improvement, and innovation—as business needs evolve Demonstrates flexibility and a positive attitude toward taking on varied assignments, including case work, quality reviews, investigations, and internal projects. Willingness and ability to travel 10-15% of the time, as required by project and client needs US, UK or Canada Visa would preferably be an added advantage Join our team and leverage your expertise to help us deliver top-notch solutions in the ever-evolving landscape of Financial Crime Compliance. eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,500-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. For financial organizations across the world, eClerx Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges. With nearly two decades of industry experience complemented by the application of smart automation and robotics, our team of experts deliver holistic solutions across the trade life cycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

We are seeking a highly motivated and detail-oriented backend developer intern to join our development team. You will work on real-world projects using Java, Spring Boot, Hibernate, and PostgreSQL, contributing to the design, development, and maintenance of scalable backend services and APIs. Selected Intern's Day-to-day Responsibilities Include Assist in developing RESTful APIs using Java and Spring Boot. Implement business logic and database operations using Hibernate and JPA. Design and optimize PostgreSQL database schemas and queries. Participate in debugging, testing, and performance tuning. Collaborate with frontend developers and QA teams to deliver integrated features. Write clean, maintainable, and well-documented code. Participate in code reviews and Agile team meetings. About Company: Caleedo is a young B2B mobile-first SaaS solutions company that is disrupting the workplace tech, well-being, and sustainability objectives for the built environment. Our larger purpose is to make the built environment engaging, employee-friendly, sustainable, and healthy, which would align organizations with their ESG goals. We strongly believe that by integrating technology with business processes, Caleedo can deliver unique value for the environment, people, investors, and the community at large. We have several first-of-its-kind innovative solutions in the realm of indoor environment quality, ESG, workplace automation, and digitization. Our solutions enable businesses with data-led insights, helping them to monitor their SDG goals, ESG agendas, and workplace wellness index. Show more Show less

FCC Advisory & Delivery Support Group Designation : Senior Process Manager Location: Pune/ Mumbai Travel (Domestic or International) : 10–15% (client meetings, workshops, or internal coordination) Job Description As a Financial Crime Compliance (FCC) Specialist you will play a dual-role in our Delivery ecosystem. You will spend approximately 70% of the time on Quality review deliverables for onboarding, periodic reviews, EDD, Screening and risk assessments. The remaining 30% will be dedicated to advisory support, process enhancement, and innovation initiatives that elevate the FCC function. This role is suited for professionals who thrive in detail-oriented work while also contributing to the broader compliance strategy, quality culture, and continuous improvement. You are a subject matter expert in KYC or AML investigation or Fraud domain. You will be instrumental in safeguarding our organization and clients against financial crime risks, leveraging your deep expertise in Anti-Money Laundering (AML), Sanctions, Screening, and Fraud. Your areas of focus will be to ensure compliance with regulatory requirement and conduct regular reviews and audits of KYC records to identify areas of improvement. This is an individual contributor role that balances complex production delivery , checker-level quality control , proactive problem solver and advisory support. We are seeking individuals with a high level of client orientation and customer focus, demonstrates flexibility with positive attitude, experience in consulting, advisory, Quality review, delivery support with strong financial crime compliance expertise and ability to proactively solve problem. Key Responsibility Up to 70% of production Delivery that include Support & Enhance KYC delivery (Production / Quality Reviews / Surge Support / Any Other Delivery Support for Existing & New Programs Up to 30% involvement in advisory and consulting area that include Perform RCAs / Error Analysis / Client Interaction / Stakeholders' Alignment / Training support / Identifying Policy or Procedural Gap, Sharing best practice, Initiative Innovative ideas Detailed Responsibility A specialist member of the team responsible for providing high-value technical KYC support to the KYC team and ensuring due diligence has been completed in accordance with the guidelines and regulation Document findings in accordance with policy, ensuring completeness, consistency, and auditability. Provide KYC/Client Due Diligence (CDD) Subject Matter Expertise and guidance to the team, in view of establishing the highest levels of quality Seek to perform an independent quality check of client profile updates during the Lifecycle Management process, including Client Corporate Structure, Source-of-Wealth/Funds, Sanctions, PEP, and Client Risk Score, to ensure adherence to regulatory requirements and Bank policies Provide expert advice and guidance to clients on a wide range of KYC-related matters, including regulatory compliance, risk assessment, identifying procedural or policy gaps Willingness to contribute across multiple functional areas—production, advisory, process improvement, and innovation—as business needs evolve Contribute to the review, update, and development of policies, procedures, and guidelines to ensure they remain current, comprehensive, and effective. Demonstrates flexibility and a positive attitude toward taking on varied assignments, including case work, quality reviews, investigations, and internal projects. Thrives in a dynamic, high-accountability setup where priorities may shift and diverse workstreams are part of daily responsibilities Serve as a trusted and strategic advisor to internal stakeholders, including other consulting teams, providing KYC expertise and support on cross-functional projects/programs Conduct in-depth data analysis to identify trends, patterns, and insights related to KYC compliance AML investigation or Fraud, and develop data-driven solutions to enhance efficiency and effectiveness Lead and manage KYC projects or client book of work with full ownership of delivery quality, timelines, and regulatory compliance Build and maintain strong relationships with key client stakeholders, understanding their needs and expectations, and ensuring project deliverables meet their requirements Analyze complex KYC issues, identify root causes, and develop practical and sustainable solutions to address client needs Provide expert-level guidance on regulatory requirements, policy interpretation, and risk mitigation strategies Identify inefficiencies and propose innovative solutions (e.g., automation, technology upgrades) Identify discrepancies, inconsistencies, and potential risks, providing detailed feedback to the KYC operations team Assist in preparing training material or delivering workshops to build domain knowledge across teams Required Qualification Bachelor's degree in Finance, Business Administration, Law, or related field. Advanced degree or professional certification (e.g., CAMS, CFE or equivalent) preferred. Minimum of 10 -12 years of experience in Financial Crime compliance (KYC/AML investigation or fraud operation), with a focus on consulting, advisory, or internal audit roles within the financial services industry Proven ability to lead and manage complex KYC projects independently, with a track record of delivering successful outcomes Excellent communication and presentation skills, with the ability to convey complex information clearly and effectively to both technical and non-technical audiences Deep understanding of global and Local AML, CTF, sanctions regimes, including the Bank Secrecy Act (BSA), USA PATRIOT Act, OFAC sanctions, EU AMLD, UK FCA and FATF recommendations Ability to think strategically and lead initiatives that improve processes and reduce risks while ensuring compliance. Proficient in MS Office Suite and Strong analytical skills with the ability to assess complex compliance issues and develop pragmatic solutions to mitigate risks effectively. Strong project management skills, with the ability to prioritize and manage multiple initiatives in a fast-paced and dynamic environment Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment Adaptable to fast-changing environments and ready to step into different roles, including reviewer, advisor, maker, or innovator depending on team goals Ability to identify root causes, assess risk impact, and propose practical solutions in real-time FCC/KYC scenario Brings a consultative approach to stakeholder engagement—listens first, diagnoses gaps, and offers actionable recommendations Experience in client-facing or internal consulting roles within the financial crime domain is a strong advantage Demonstrated ability to drive process enhancements, policy alignment, and cross-functional collaboration as an advisor—not just an executor Thrives in a dynamic, high-accountability setup where priorities may shift and diverse workstreams are part of daily responsibilities Willingness to contribute across multiple functional areas—production, advisory, process improvement, and innovation—as business needs evolve Demonstrates flexibility and a positive attitude toward taking on varied assignments, including case work, quality reviews, investigations, and internal projects. Willingness and ability to travel 10-15% of the time, as required by project and client needs US, UK or Canada Visa would preferably be an added advantage Join our team and leverage your expertise to help us deliver top-notch solutions in the ever-evolving landscape of Financial Crime Compliance. eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,500-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. For financial organizations across the world, eClerx Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges. With nearly two decades of industry experience complemented by the application of smart automation and robotics, our team of experts deliver holistic solutions across the trade life cycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

FCC Advisory & Delivery Support Group Designation : Senior Process Manager Location: Pune/ Mumbai Travel (Domestic or International) : 10–15% (client meetings, workshops, or internal coordination) Job Description As a Financial Crime Compliance (FCC) Specialist you will play a dual-role in our Delivery ecosystem. You will spend approximately 70% of the time on Quality review deliverables for onboarding, periodic reviews, EDD, Screening and risk assessments. The remaining 30% will be dedicated to advisory support, process enhancement, and innovation initiatives that elevate the FCC function. This role is suited for professionals who thrive in detail-oriented work while also contributing to the broader compliance strategy, quality culture, and continuous improvement. You are a subject matter expert in KYC or AML investigation or Fraud domain. You will be instrumental in safeguarding our organization and clients against financial crime risks, leveraging your deep expertise in Anti-Money Laundering (AML), Sanctions, Screening, and Fraud. Your areas of focus will be to ensure compliance with regulatory requirement and conduct regular reviews and audits of KYC records to identify areas of improvement. This is an individual contributor role that balances complex production delivery , checker-level quality control , proactive problem solver and advisory support. We are seeking individuals with a high level of client orientation and customer focus, demonstrates flexibility with positive attitude, experience in consulting, advisory, Quality review, delivery support with strong financial crime compliance expertise and ability to proactively solve problem. Key Responsibility Up to 70% of production Delivery that include Support & Enhance KYC delivery (Production / Quality Reviews / Surge Support / Any Other Delivery Support for Existing & New Programs Up to 30% involvement in advisory and consulting area that include Perform RCAs / Error Analysis / Client Interaction / Stakeholders' Alignment / Training support / Identifying Policy or Procedural Gap, Sharing best practice, Initiative Innovative ideas Detailed Responsibility A specialist member of the team responsible for providing high-value technical KYC support to the KYC team and ensuring due diligence has been completed in accordance with the guidelines and regulation Document findings in accordance with policy, ensuring completeness, consistency, and auditability. Provide KYC/Client Due Diligence (CDD) Subject Matter Expertise and guidance to the team, in view of establishing the highest levels of quality Seek to perform an independent quality check of client profile updates during the Lifecycle Management process, including Client Corporate Structure, Source-of-Wealth/Funds, Sanctions, PEP, and Client Risk Score, to ensure adherence to regulatory requirements and Bank policies Provide expert advice and guidance to clients on a wide range of KYC-related matters, including regulatory compliance, risk assessment, identifying procedural or policy gaps Willingness to contribute across multiple functional areas—production, advisory, process improvement, and innovation—as business needs evolve Contribute to the review, update, and development of policies, procedures, and guidelines to ensure they remain current, comprehensive, and effective. Demonstrates flexibility and a positive attitude toward taking on varied assignments, including case work, quality reviews, investigations, and internal projects. Thrives in a dynamic, high-accountability setup where priorities may shift and diverse workstreams are part of daily responsibilities Serve as a trusted and strategic advisor to internal stakeholders, including other consulting teams, providing KYC expertise and support on cross-functional projects/programs Conduct in-depth data analysis to identify trends, patterns, and insights related to KYC compliance AML investigation or Fraud, and develop data-driven solutions to enhance efficiency and effectiveness Lead and manage KYC projects or client book of work with full ownership of delivery quality, timelines, and regulatory compliance Build and maintain strong relationships with key client stakeholders, understanding their needs and expectations, and ensuring project deliverables meet their requirements Analyze complex KYC issues, identify root causes, and develop practical and sustainable solutions to address client needs Provide expert-level guidance on regulatory requirements, policy interpretation, and risk mitigation strategies Identify inefficiencies and propose innovative solutions (e.g., automation, technology upgrades) Identify discrepancies, inconsistencies, and potential risks, providing detailed feedback to the KYC operations team Assist in preparing training material or delivering workshops to build domain knowledge across teams Required Qualification Bachelor's degree in Finance, Business Administration, Law, or related field. Advanced degree or professional certification (e.g., CAMS, CFE or equivalent) preferred. Minimum of 10 -12 years of experience in Financial Crime compliance (KYC/AML investigation or fraud operation), with a focus on consulting, advisory, or internal audit roles within the financial services industry Proven ability to lead and manage complex KYC projects independently, with a track record of delivering successful outcomes Excellent communication and presentation skills, with the ability to convey complex information clearly and effectively to both technical and non-technical audiences Deep understanding of global and Local AML, CTF, sanctions regimes, including the Bank Secrecy Act (BSA), USA PATRIOT Act, OFAC sanctions, EU AMLD, UK FCA and FATF recommendations Ability to think strategically and lead initiatives that improve processes and reduce risks while ensuring compliance. Proficient in MS Office Suite and Strong analytical skills with the ability to assess complex compliance issues and develop pragmatic solutions to mitigate risks effectively. Strong project management skills, with the ability to prioritize and manage multiple initiatives in a fast-paced and dynamic environment Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment Adaptable to fast-changing environments and ready to step into different roles, including reviewer, advisor, maker, or innovator depending on team goals Ability to identify root causes, assess risk impact, and propose practical solutions in real-time FCC/KYC scenario Brings a consultative approach to stakeholder engagement—listens first, diagnoses gaps, and offers actionable recommendations Experience in client-facing or internal consulting roles within the financial crime domain is a strong advantage Demonstrated ability to drive process enhancements, policy alignment, and cross-functional collaboration as an advisor—not just an executor Thrives in a dynamic, high-accountability setup where priorities may shift and diverse workstreams are part of daily responsibilities Willingness to contribute across multiple functional areas—production, advisory, process improvement, and innovation—as business needs evolve Demonstrates flexibility and a positive attitude toward taking on varied assignments, including case work, quality reviews, investigations, and internal projects. Willingness and ability to travel 10-15% of the time, as required by project and client needs US, UK or Canada Visa would preferably be an added advantage Join our team and leverage your expertise to help us deliver top-notch solutions in the ever-evolving landscape of Financial Crime Compliance. eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,500-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. For financial organizations across the world, eClerx Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges. With nearly two decades of industry experience complemented by the application of smart automation and robotics, our team of experts deliver holistic solutions across the trade life cycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

FCC Advisory & Delivery Support Group Designation : Senior Process Manager Location: Pune/ Mumbai Travel (Domestic or International) : 10–15% (client meetings, workshops, or internal coordination) Job Description As a Financial Crime Compliance (FCC) Specialist you will play a dual-role in our Delivery ecosystem. You will spend approximately 70% of the time on Quality review deliverables for onboarding, periodic reviews, EDD, Screening and risk assessments. The remaining 30% will be dedicated to advisory support, process enhancement, and innovation initiatives that elevate the FCC function. This role is suited for professionals who thrive in detail-oriented work while also contributing to the broader compliance strategy, quality culture, and continuous improvement. You are a subject matter expert in KYC or AML investigation or Fraud domain. You will be instrumental in safeguarding our organization and clients against financial crime risks, leveraging your deep expertise in Anti-Money Laundering (AML), Sanctions, Screening, and Fraud. Your areas of focus will be to ensure compliance with regulatory requirement and conduct regular reviews and audits of KYC records to identify areas of improvement. This is an individual contributor role that balances complex production delivery , checker-level quality control , proactive problem solver and advisory support. We are seeking individuals with a high level of client orientation and customer focus, demonstrates flexibility with positive attitude, experience in consulting, advisory, Quality review, delivery support with strong financial crime compliance expertise and ability to proactively solve problem. Key Responsibility Up to 70% of production Delivery that include Support & Enhance KYC delivery (Production / Quality Reviews / Surge Support / Any Other Delivery Support for Existing & New Programs Up to 30% involvement in advisory and consulting area that include Perform RCAs / Error Analysis / Client Interaction / Stakeholders' Alignment / Training support / Identifying Policy or Procedural Gap, Sharing best practice, Initiative Innovative ideas Detailed Responsibility A specialist member of the team responsible for providing high-value technical KYC support to the KYC team and ensuring due diligence has been completed in accordance with the guidelines and regulation Document findings in accordance with policy, ensuring completeness, consistency, and auditability. Provide KYC/Client Due Diligence (CDD) Subject Matter Expertise and guidance to the team, in view of establishing the highest levels of quality Seek to perform an independent quality check of client profile updates during the Lifecycle Management process, including Client Corporate Structure, Source-of-Wealth/Funds, Sanctions, PEP, and Client Risk Score, to ensure adherence to regulatory requirements and Bank policies Provide expert advice and guidance to clients on a wide range of KYC-related matters, including regulatory compliance, risk assessment, identifying procedural or policy gaps Willingness to contribute across multiple functional areas—production, advisory, process improvement, and innovation—as business needs evolve Contribute to the review, update, and development of policies, procedures, and guidelines to ensure they remain current, comprehensive, and effective. Demonstrates flexibility and a positive attitude toward taking on varied assignments, including case work, quality reviews, investigations, and internal projects. Thrives in a dynamic, high-accountability setup where priorities may shift and diverse workstreams are part of daily responsibilities Serve as a trusted and strategic advisor to internal stakeholders, including other consulting teams, providing KYC expertise and support on cross-functional projects/programs Conduct in-depth data analysis to identify trends, patterns, and insights related to KYC compliance AML investigation or Fraud, and develop data-driven solutions to enhance efficiency and effectiveness Lead and manage KYC projects or client book of work with full ownership of delivery quality, timelines, and regulatory compliance Build and maintain strong relationships with key client stakeholders, understanding their needs and expectations, and ensuring project deliverables meet their requirements Analyze complex KYC issues, identify root causes, and develop practical and sustainable solutions to address client needs Provide expert-level guidance on regulatory requirements, policy interpretation, and risk mitigation strategies Identify inefficiencies and propose innovative solutions (e.g., automation, technology upgrades) Identify discrepancies, inconsistencies, and potential risks, providing detailed feedback to the KYC operations team Assist in preparing training material or delivering workshops to build domain knowledge across teams Required Qualification Bachelor's degree in Finance, Business Administration, Law, or related field. Advanced degree or professional certification (e.g., CAMS, CFE or equivalent) preferred. Minimum of 10 -12 years of experience in Financial Crime compliance (KYC/AML investigation or fraud operation), with a focus on consulting, advisory, or internal audit roles within the financial services industry Proven ability to lead and manage complex KYC projects independently, with a track record of delivering successful outcomes Excellent communication and presentation skills, with the ability to convey complex information clearly and effectively to both technical and non-technical audiences Deep understanding of global and Local AML, CTF, sanctions regimes, including the Bank Secrecy Act (BSA), USA PATRIOT Act, OFAC sanctions, EU AMLD, UK FCA and FATF recommendations Ability to think strategically and lead initiatives that improve processes and reduce risks while ensuring compliance. Proficient in MS Office Suite and Strong analytical skills with the ability to assess complex compliance issues and develop pragmatic solutions to mitigate risks effectively. Strong project management skills, with the ability to prioritize and manage multiple initiatives in a fast-paced and dynamic environment Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment Adaptable to fast-changing environments and ready to step into different roles, including reviewer, advisor, maker, or innovator depending on team goals Ability to identify root causes, assess risk impact, and propose practical solutions in real-time FCC/KYC scenario Brings a consultative approach to stakeholder engagement—listens first, diagnoses gaps, and offers actionable recommendations Experience in client-facing or internal consulting roles within the financial crime domain is a strong advantage Demonstrated ability to drive process enhancements, policy alignment, and cross-functional collaboration as an advisor—not just an executor Thrives in a dynamic, high-accountability setup where priorities may shift and diverse workstreams are part of daily responsibilities Willingness to contribute across multiple functional areas—production, advisory, process improvement, and innovation—as business needs evolve Demonstrates flexibility and a positive attitude toward taking on varied assignments, including case work, quality reviews, investigations, and internal projects. Willingness and ability to travel 10-15% of the time, as required by project and client needs US, UK or Canada Visa would preferably be an added advantage Join our team and leverage your expertise to help us deliver top-notch solutions in the ever-evolving landscape of Financial Crime Compliance. eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,500-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. For financial organizations across the world, eClerx Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges. With nearly two decades of industry experience complemented by the application of smart automation and robotics, our team of experts deliver holistic solutions across the trade life cycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

Growth & Development Driving Top Line: Achieving expected sales target on consistent basis. Cascading the channel's strategy and key focus areas for the achievement of set goals. Renewal Ratio: Ensuring budgeted renewal ratio to be achieved by continuous follow up. Stakeholder Management Engage with IMDs in the city / region on a regular basis; share business insights, growth plans and new products / schemes in order to showcase organization credentials as well expand IMD network Inform superior on critical issues / concerns involving other verticals; seek support on resolution Sales Planning Devise month wise strategy and weekly breakdown with the team; identify possible risks and derailers in achievement of the same; drive implementation of steps to tackle the challenges in the best possible way Market Study & Intelligence Gathering To develop adequate market intelligence to acquire business by establishing, positioning the BAGIC brand and growing the brand Excellent inter-personal skills and person expected to have high degree of credibility in the local market. Digitization: Online policy issuance should be promoted by way of training to IMDs and driving them for doing so. Identification and onboarding new channel partner Show more Show less

Job Description Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. Pay And Benefits Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact You Will Have In This Role Enterprise Services comprises of multiple business platforms including Client Services, Global Business Operations, Business Architecture, Data Strategy and Analytics, and Digital Services, which report into the Chief of Enterprise Services. These grouped platforms enable the business to optimize delivery for clients, generate efficiencies and resilience, and enable consistency in the business digitization strategy, processes and end-to-end best practices. The skilled Automation Tester is experienced in testing applications developed in Appian, able to validate ETL workflows by querying and comparing result sets and has hands-on knowledge on testing applications developed using RPA tools like BluePrism. The Automation Tester is a self-starter with a strong ability to prioritize, own testing deliverables/timelines, understand various solution components, and clearly and effectively communicate results with the team. What You'll Do Develop and execute test cases for applications developed in Appian, ensuring comprehensive coverage of both positive and negative scenarios. Test workflows designed on Talend, focusing on data extraction, transformation, and loading processes. Validate and verify automation (RPA) solutions developed using BluePrism, ensuring they meet business requirements and function as expected. Gather and set up required test data for testing, ensuring data integrity and consistency. Track test results and defects throughout the testing lifecycle, using tools like JIRA for defect management. Coordinate with the user base for a successful roll-out during the user acceptance test phase, providing clear and concise feedback. Independently manage multiple projects based on provided priorities to complete testing and provide feedback within given timelines. Collaborate with other team members and analysts through the delivery cycle, ensuring seamless integration and communication. Participate in an Agile delivery team that builds high-quality and scalable work products, contributing to sprint planning, reviews, and retrospectives. Assist in the evaluation of upcoming technologies and contribute to the overall solution design, providing insights and recommendations. Support production releases and maintenance windows, working closely with the Operations team to ensure smooth deployments. Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately. Qualifications Bachelor's degree preferred or equivalent experience Talents Needed For Success Minimum of 6 years of related experience in testing automation solutions using tools like BluePrism, UiPath, and Power Automate. Ability to create Scripts using Python. Hands-on experience with test automation tools like Selenium, TestComplete, and UFT One. Strong understanding of SDLC and legacy technologies like MS Access and mainframe systems. Ability to write and execute SQL queries to validate test results in SQL Server databases. Experience in testing solutions built on Appian, with a focus on process automation and workflow management. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Show more Show less

Job Description FCC Advisory & Delivery Support Group Designation : Senior Process Manager Location: Pune/ Mumbai Travel (Domestic or International) : 10–15% (client meetings, workshops, or internal coordination) Job Description As a Financial Crime Compliance (FCC) Specialist you will play a dual-role in our Delivery ecosystem. You will spend approximately 70% of the time on Quality review deliverables for onboarding, periodic reviews, EDD, Screening and risk assessments. The remaining 30% will be dedicated to advisory support, process enhancement, and innovation initiatives that elevate the FCC function. This role is suited for professionals who thrive in detail-oriented work while also contributing to the broader compliance strategy, quality culture, and continuous improvement. You are a subject matter expert in KYC or AML investigation or Fraud domain. You will be instrumental in safeguarding our organization and clients against financial crime risks, leveraging your deep expertise in Anti-Money Laundering (AML), Sanctions, Screening, and Fraud. Your areas of focus will be to ensure compliance with regulatory requirement and conduct regular reviews and audits of KYC records to identify areas of improvement. This is an individual contributor role that balances complex production delivery , checker-level quality control , proactive problem solver and advisory support. We are seeking individuals with a high level of client orientation and customer focus, demonstrates flexibility with positive attitude, experience in consulting, advisory, Quality review, delivery support with strong financial crime compliance expertise and ability to proactively solve problem. Key Responsibility Up to 70% of production Delivery that include Support & Enhance KYC delivery (Production / Quality Reviews / Surge Support / Any Other Delivery Support for Existing & New Programs Up to 30% involvement in advisory and consulting area that include Perform RCAs / Error Analysis / Client Interaction / Stakeholders' Alignment / Training support / Identifying Policy or Procedural Gap, Sharing best practice, Initiative Innovative ideas Detailed Responsibility A specialist member of the team responsible for providing high-value technical KYC support to the KYC team and ensuring due diligence has been completed in accordance with the guidelines and regulation Document findings in accordance with policy, ensuring completeness, consistency, and auditability. Provide KYC/Client Due Diligence (CDD) Subject Matter Expertise and guidance to the team, in view of establishing the highest levels of quality Seek to perform an independent quality check of client profile updates during the Lifecycle Management process, including Client Corporate Structure, Source-of-Wealth/Funds, Sanctions, PEP, and Client Risk Score, to ensure adherence to regulatory requirements and Bank policies Provide expert advice and guidance to clients on a wide range of KYC-related matters, including regulatory compliance, risk assessment, identifying procedural or policy gaps Willingness to contribute across multiple functional areas—production, advisory, process improvement, and innovation—as business needs evolve Contribute to the review, update, and development of policies, procedures, and guidelines to ensure they remain current, comprehensive, and effective. Demonstrates flexibility and a positive attitude toward taking on varied assignments, including case work, quality reviews, investigations, and internal projects. Thrives in a dynamic, high-accountability setup where priorities may shift and diverse workstreams are part of daily responsibilities Serve as a trusted and strategic advisor to internal stakeholders, including other consulting teams, providing KYC expertise and support on cross-functional projects/programs Conduct in-depth data analysis to identify trends, patterns, and insights related to KYC compliance AML investigation or Fraud, and develop data-driven solutions to enhance efficiency and effectiveness Lead and manage KYC projects or client book of work with full ownership of delivery quality, timelines, and regulatory compliance Build and maintain strong relationships with key client stakeholders, understanding their needs and expectations, and ensuring project deliverables meet their requirements Analyze complex KYC issues, identify root causes, and develop practical and sustainable solutions to address client needs Provide expert-level guidance on regulatory requirements, policy interpretation, and risk mitigation strategies Identify inefficiencies and propose innovative solutions (e.g., automation, technology upgrades) Identify discrepancies, inconsistencies, and potential risks, providing detailed feedback to the KYC operations team Assist in preparing training material or delivering workshops to build domain knowledge across teams Required Qualification Bachelor's degree in Finance, Business Administration, Law, or related field. Advanced degree or professional certification (e.g., CAMS, CFE or equivalent) preferred. Minimum of 10 -12 years of experience in Financial Crime compliance (KYC/AML investigation or fraud operation), with a focus on consulting, advisory, or internal audit roles within the financial services industry Proven ability to lead and manage complex KYC projects independently, with a track record of delivering successful outcomes Excellent communication and presentation skills, with the ability to convey complex information clearly and effectively to both technical and non-technical audiences Deep understanding of global and Local AML, CTF, sanctions regimes, including the Bank Secrecy Act (BSA), USA PATRIOT Act, OFAC sanctions, EU AMLD, UK FCA and FATF recommendations Ability to think strategically and lead initiatives that improve processes and reduce risks while ensuring compliance. Proficient in MS Office Suite and Strong analytical skills with the ability to assess complex compliance issues and develop pragmatic solutions to mitigate risks effectively. Strong project management skills, with the ability to prioritize and manage multiple initiatives in a fast-paced and dynamic environment Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment Adaptable to fast-changing environments and ready to step into different roles, including reviewer, advisor, maker, or innovator depending on team goals Ability to identify root causes, assess risk impact, and propose practical solutions in real-time FCC/KYC scenario Brings a consultative approach to stakeholder engagement—listens first, diagnoses gaps, and offers actionable recommendations Experience in client-facing or internal consulting roles within the financial crime domain is a strong advantage Demonstrated ability to drive process enhancements, policy alignment, and cross-functional collaboration as an advisor—not just an executor Thrives in a dynamic, high-accountability setup where priorities may shift and diverse workstreams are part of daily responsibilities Willingness to contribute across multiple functional areas—production, advisory, process improvement, and innovation—as business needs evolve Demonstrates flexibility and a positive attitude toward taking on varied assignments, including case work, quality reviews, investigations, and internal projects. Willingness and ability to travel 10-15% of the time, as required by project and client needs US, UK or Canada Visa would preferably be an added advantage Join our team and leverage your expertise to help us deliver top-notch solutions in the ever-evolving landscape of Financial Crime Compliance. eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,500-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. For financial organizations across the world, eClerx Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges. With nearly two decades of industry experience complemented by the application of smart automation and robotics, our team of experts deliver holistic solutions across the trade life cycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

Job Purpose: EWS Framework Review, Implementation and Back-testing: Implementation and Enhancement of EWS framework across various products in the Bank Workflow management and efficiency improvement of the EWS process Creation/Enhancement of EWS (Early Warning Signal) alerts in co-ordination with key stakeholders like IT, Analytics, Credit, Business etc. Evaluation and ongoing maintenance of EWS systems including data capturing, data completeness, data integrity and data quality Review of EWS alerts generated for classification of account as red flag/weak account Back-testing, validation, and implementation of Early Warning Signals RBI Compliance:& Regulatory : Reporting of EWS to top management – publication of EWS reports, conducting meetings Job Responsibilities(JR) : Actionable Credit Monitoring Process Identify and augment credit processes and systems for enhanced quality and coverage of credit monitoring and credit risk control, at a borrower as well as portfolio / sub-portfolio level. Assess level of adherence of credit managers to the laid down credit processes. Highlight to management any deviation observed Examine root cause for credit delinquencies /deterioration in the portfolio, and use learnings for enhancing / improving credit process Early Warning System Enhance / Improve early warning tools, so that these are comprehensive and effective in providing advance warning of potential credit deterioration / weakening / frauds. Create and manage suitable workflows that provide warning signals to credit managers for their accounts, and close out of the entire loop in terms of review, actionable, timeline, feedback. Ensure that actionables are closed out by the credit team in a timebound manner so that slippages are avoided. Highlight to management any deviation in achievement of early warning actionables Portfolio Risk Review Periodically or event based carry out portfolio / sub portfolio reviews to create awareness of underlying quality, emerging trend, potential risk, and accordingly suggest corrective action Carry out stress tests on portfolio / sub portfolios jointly with the Credit team and the Policy team Periodic reports on portfolio Publish reports for management consumption / action on portfolio quality, delinquency, portfolio behaviour, TAT, housekeeping, etc Publish Monthly / Quarterly review report on Wholesale Portfolio and key indicators, trends and highlights in the month / quarter, about the portfolio, credit environment, regulations, policy changes Digitization Work closely with the credit team and IT in enhancing the usage of technology in credit monitoring, control and reporting; and reducing human effort and time in these areas. Interact with vendors to identify and adopt suitable tech solutions. Educational Qualifications (examples listed below) Key Skills (examples listed below) Chartered Accountant MBA from reputed Institute Credit Products & Process Knowledge Communication Knowledge of systems & IT Analytical Ability Regulatory Framework Experience Required Minimum experience in years – 5 yrs Exposure to banking and credit Show more Show less

About The Role We're seeking an experienced Technical Business Analyst to drive our Talent and Continuous Performance Management initiatives using SuccessFactors HXM and connected solutions like Beqom. You'll play a crucial role in improving customer experience and accelerating digitization in key talent areas including Succession Planning, Career Development, Capability/Skill Assessments, Talent Marketplace, and building a skills-based organization. Key Responsibilities Analyze and specify business requirements for all digital solutions in the Talent space, prioritize with key partners and drive technical implementation Lead and support implementation projects in the Talent Management domain, ensuring successful delivery Monitor and evaluate SuccessFactors and Beqom releases and roadmaps, conducting expert calls and solution demonstrations for stakeholders Design and execute testing processes including definition of test scenarios and support change management in collaboration with HR partners and Product Vendors Troubleshoot and resolve incidents through effective problem management processes, ensuring timely resolution and stakeholder communication Collaborate and mentor team members by deputizing responsibilities and coaching colleagues interested in learning new modules About The Team We are part of Corporate Functions IT team responsible for all global HR systems, including SuccessFactors, Edcast, Beqom, WorkForce Software, and others. Our fully integrated cloud environment with SAP/SuccessFactors covers a wide range of capabilities including Employee Central, Benefits, Recruiting, Compensation Planning, Succession Planning, Talent Management, Learning, and Payroll integration to ADP. We embrace agile methodologies to ensure end-to-end responsibility, quicker time to market, and customer-centric solutions. Our team advises HR on how technology and innovation can best support their strategic priorities, ensuring smooth operations while driving projects that further develop and digitize solutions for line managers, employees, and HR professionals. About You You're a problem-solver who thrives in a collaborative environment and can translate complex HR processes into effective technical solutions. You communicate clearly with stakeholders at all levels and are passionate about using technology to enhance the employee experience. We need you to bring in the following must haves: Minimum 8 years of working experience with SAP/SuccessFactors, with at least 3 years focused on Performance and Talent topics in a technical or business consulting role In-depth knowledge and hands-on experience configuring, implementing, and supporting SAP SuccessFactors Talent Modules (Performance and Goal Management, Succession and Development, Talent Intelligence Hub, Opportunity Marketplace) Experience with Employee Central, Job Profile Builder, Role-based Permissions, and Reporting (Table, Canvas, and Story) Ability to understand data movement to external systems and advise on impacts related to upstream and downstream systems Proficiency in English and a graduate degree or higher qualification These Are Additional Nice To Haves Certification in SuccessFactors Talent modules Experience with Beqom performance management product Experience working in global, multi-cultural environments Agile methodology experience and certification We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. About Swiss Re Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Keywords Reference Code: 134063 Show more Show less

Job Requirements Job Requirements Role/Job Title: Associate Customer Service Manager Function/Department: Rural Banking Job Purpose The role entails managing and scaling up the retail banking business for the branch managing operations and resources in the most cost efficient and technology effective manner. The role bearer would lead customer service and branch operations for a designated branch and be responsible for the daily branch upkeep. This role is the central custodian of all Rural Banking documents for the branch and provides operational support for Rural and semi urban Retail products. The role bearer is primarily accountable for ensuring seamless maintaining of customer life cycle, fulfilling customer requests and providing best-in class service. Responsibilities Roles & Responsibilities: Responsible for day-to-day operations and administration of the Branch, ensuring strict compliance with Bank's policies and procedures. Responsible for branch operations and service delivery to the customers of a designated branch in our rural network. Data entry of application forms, creation of customer IDs, accounts, etc. File / document checking including KYC checking, application forms and loan document verification. Handling cash and clearing transactions. Maintaining good audit rating for the branch. Work towards ensuring best in class service delivery at the branch for external and internal customers. Work as an effective business partner in strategizing and driving the implementation of critical operational and regulatory practices for the branch such as compliance, Lending operations and operational risk. Oversee quality initiatives across operations team for optimization of processes in order to improve TAT and upgradation of SLAs. Employ tools such as automation and digitization to increase process efficiency. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate Experience: 2 to 5 years of relevant experience in Banking or allied Business. Show more Show less

Overview This role shall strategize, ideate, conceptualize, scope and demonstrate the value of innovative digital solutions. Digitization shall be used for both service re-imagination and building operational efficiency. You will see how the current set of services is being delivered and reimagine them by technology and process re-engineering. You will also look at manual processes and advise solutions for automation. The role will require knowledge of solutions and tools available in the market and capability to think how technology could be leveraged in the organization business context. The occupant will take a problem area and run through solution identification process: define problem, identify solution options, develop business case and do solution pilot and scope implementation. The job will require collaboration with various functions, understanding the objectives and selecting digital solutions to accomplish scale, impact, speed and with quality. This role will provide you with an opportunity to showcase your solution building prowess along with opportunity to work across enterprise technology and processes. Roles and Responsibilities Reimagine service delivery a. Identify inefficient processes and process steps b. Quantify value proposition and ideal way of delivery c. Contrast current ways to ideal way and identify improvements d. Do pilot of reimagined value delivery method Digitize operation: a. Work with delivery and support team to identify digitization opportunities b. Analyse processes and identify opportunities to digitize c. Develop business cases and get management sponsorship d. Scoping projects e. Prove desirability through pilots. Prerequisites Strong background of enterprise technology solutions and tools Well versed with new age developments including machine learning, AI including Generative AI Good blend of technology and business skills Ability to collaborate with others Proven ability to work in an unstructured environment. Experience Candidates should have at least 7+ in technology related business analysis and solution evaluation role. Excellent leadership, communication, and collaboration skills with a proven ability to align AI initiatives with business goals and deliver measurable outcomes Strategic thinking, problem-solving, and a strong team player. Education A masters or a bachelors degree from Tier 1 institute. Compensation The compensation structure will be as per industry standards.

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. About The Role As a Supervisor – Business Process Operations (M1) at Iron Mountain, you will be responsible for managing large-scale customer accounts and complex digitization operations across both customer sites and IMI facilities. You will supervise a team, oversee their Key Result Areas (KRAs), and collaborate closely with ground staff to ensure project execution aligns with defined SOPs. This role acts as a critical link between Key Account Managers and the Ground Delivery Team to ensure high-quality deliverables within committed timelines. You will also support vertical leads in achieving monthly, quarterly, and annual targets and budgets. You should have a strong grasp of automation opportunities, emerging technologies, and productivity enhancement through time and motion studies, with a focus on minimizing manual intervention. Key Responsibilities Supervise end-to-end digitization operations for large-scale clients. Lead and manage a team of 50–100 members, ensuring adherence to KRAs. Collaborate with cross-functional teams to ensure project milestones are met. Conduct Proof of Concept (POC) activities and support project planning. Act as a liaison between Key Account Managers and the Delivery Team. Ensure compliance with SOPs and industry best practices. Contribute to the development of Annual Operating Plans (AOP) and cost optimization strategies. Prepare and validate project costing and RFP responses. Identify areas for process automation and technology integration. Qualifications & Experience Graduate (mandatory); MBA in Operations preferred. Minimum 5–7 years of experience in large-scale digitization projects, preferably in judiciary/government sectors. Proven experience managing large teams (50–100 members). Strong knowledge of scanning technologies, metadata management, DMS, and workflow automation. Hands-on experience with production scanners and basic server handling. Proficient in Google Sheets, Docs, Presentations, and MIS reporting; experience with Google Data Studio is a plus. Familiarity with the competitive landscape and market trends in digitization is desirable. Customer-centric mindset with a focus on delivering quality outcomes. Category: Operations Group Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J0088756 Show more Show less

📍 Location: Bengaluru 🏢 Company: Aurigene Pharmaceutical Services Ltd 🕒 Experience: 7–12 years 📦 Industry: Pharmaceuticals 🔑 Key Areas of Responsibility: 📥 Imports: Handle SEZ and Non-SEZ import clearances across all plants. Liaise with Customs, ADC Officers, Plant Quarantine, and other regulatory bodies. Manage high-seas sales, ethanol/alcohol shipments, and sample consignments. 📤 Exports: End-to-end export shipment clearance and timely delivery, including third-party exports. Coordinate with customs and ADC officials for export documentation and clearances. 🚛 Freight & Transportation: Negotiate overseas and domestic freight (air & sea), optimize cost, and manage timely PR/PO processes. Coordinate domestic pick-ups, equipment movements (including insurance), and NRGP documentation. Monitor logistics invoices, service entries, and ensure timely payments. 📊 Reporting & Optimization: Prepare and review monthly MIS. Drive logistics contract sign-offs, rate negotiations, and vendor performance evaluation. Support cost-reduction strategies, logistics digitization, and process reengineering. 💼 Key Responsibilities: Lead SEZ and Non-SEZ import/export delivery with strong stakeholder management. Ensure uninterrupted supply of indirect materials and timely material code extension. Identify non-moving or wastage items for supply planning efficiency. Build strong vendor partnerships, ensure satisfaction, and conduct quarterly feedback surveys. Train plant teams on logistics processes, lead conflict resolution, and build team capabilities. Embrace transparency, empathy, and data-backed decision-making. Lead root cause analysis (RCA) and contribute to knowledge management. ✅ You Should Have: Strong understanding of international and domestic logistics. Experience with customs, SEZ rules, high-seas transactions, and RLD materials. Proficiency in MIS reporting, logistics compliance, and stakeholder collaboration. Hands-on experience with logistics digitization tools and invoice/payment management. Proven track record in cost optimization and vendor negotiations. Show more Show less

digitisation Job Description (JD): Head of Operational Efficiency and Productivity Enhancement Location: Kharagpur, Rashmi Group Budget : Upto Rs 2 Crores per annum Role Objective: To spearhead initiatives to enhance operational efficiency, drive productivity, and implement innovative processes, automation, and digitization across multiple business units, including DI Manufacturing, DI & DF Fitting, Seamless Manufacturing, Biomass, NVR & SBR Manufacturing, and EMS Manufacturing. Key Responsibilities: Strategic Planning: Develop and execute strategies for operational efficiency and productivity enhancement. Process Innovation: Identify opportunities for process optimization, innovation, and lean manufacturing techniques. Automation & Digitization: Implement advanced automation technologies and digital tools to streamline operations and reduce manual interventions. Productivity Metrics: Establish key productivity benchmarks and ensure alignment with business goals. Operational Monitoring: Analyze operational performance and identify bottlenecks, inefficiencies, or waste. Collaboration: Work with cross-functional teams to implement process improvements across all business units. Change Management: Lead organizational change initiatives, ensuring minimal disruption and maximum impact. Compliance: Ensure all process enhancements comply with environmental, safety, and industry standards. Training & Development: Build team capability by training employees on new systems, processes, and technologies. Key Result Areas (KRA): Operational Efficiency: Improve efficiency metrics across all business units by reducing downtime, waste, and resource utilization. Process Innovation: Number of innovative processes successfully implemented. Automation Projects: Number of automation and digitization projects initiated and completed. Productivity Increase: Achieve defined productivity improvements in DI, Seamless, Biomass, NVR & SBR, and EMS units. Cost Savings: Quantify cost reductions achieved through process optimization and operational enhancements. Adherence to Timelines: Ensure all efficiency and productivity projects are completed within defined timelines. Compliance & Sustainability: Adherence to safety, environmental, and quality standards post-implementation. Employee Training: Percentage of workforce trained on new systems and technologies. Quantifiable KPIs: Operational Efficiency Metrics: Reduce resource wastage by 15% within 12 months. Increase machine utilization by 20% across units. Process Innovation: Implement at least 5 major process innovations per year. Automation & Digitization: Increase automation in operations by 30% in 2 years. Achieve 100% digitization of key operational workflows within 18 months. Productivity Improvement: Enhance labor productivity by 10% annually. Increase production output in DI & DF Fittings by 15% within a year. Cost Optimization: Achieve 100 crore in annual cost savings across operations. Training: Train 90% of operational staff on new technologies annually. Sustainability & Compliance: Ensure zero non-compliance cases post-implementation of new processes. Email: srmanagerhr@rashmigroup.com

Designation: Assistant General Manager Updated: May 29, 2025 Location: Orissa, India Organization: Metals Job Description: 1) Job Purpose To plan, organize, track and coordinate various activities of strategic & routine capex procurement in Chemicals Business with a view to ensure completion of ordering process within budget and given timeline. To be based out of unit location and work closely with users and functions to prepare negotiation calendar for the year basis the approved capex plan for the financial year, and ensure packages are made ready for final negotiation at SPF as per the calendar. To handle enquiry management in collaboration with project teams, coordinate with end users for specification rationalization, follow up for technical evaluation reports, plan and organize techno commercial meetings amongst plants / corporate functions, suppliers and SPF, prepare term sheets based on outcome of the meetings, prepare bid tabs etc. To plan and organize on time hedging of forex payment as per payment terms in coordination with Risk Management Team and give periodic feedback to them for all imported orders, for forex rollovers in coordination with unit finance and project team. To coordinate with Treasury for forex payment covering LC, CAD etc. which also includes coordination with vendors for acceptance of LC draft, issue change of order etc. To drive and implement digitization of the various manual processes currently in practice for the import/ forex payment Key result areas/ Principal Accountabilities Accountability Supporting Actions Preparation and adherence to negotiation calendar Identify high-value packages to be sent to Strategic Procurement for finalization. Collaborate with Unit Project Teams to assess their preparedness for sending packages to Strategic Procurement. Prepare a Negotiation Calendar with Strategic Procurement, taking into account occupancy levels and moderating as needed. Ensure all packages are ready according to the agreed plan and send them to Corporate Strategy & Procurement, highlighting any deviations and discussing possible date shifts as necessary. Monitor progress, provide feedback, discuss with Unit management/Business level, and strategic procurement function. Pre- negotiation: Commercial Evaluation To obtain quotation from vendors, on time. Study the vendors’ proposal and prepare a comprehensive Bid Tabulation Summary by taking into consideration latest and valid applicable taxes and duties. Coordinate with unit end users/functions to ensure on time completion of technical evaluation Commercial Negotiation and back up documentation Prepare the draft Commercial terms sheet along with Head Capex Alumina and make bid tabs within specified time targets Collect hedged rates from risk management wherever forex is involved. Plan techno commercial meetings amongst vendors and units and SPF Coordinate with legal and taxation dept for finalization of legal and tax related terms as the case may be Bench marking price with other units/ Novelis/ ABG group companies, previous purchase prices, as the case may be Interaction with unit projects and tech team for rationalization of scope, and freeze techno commercial terms like warranty, LD for non-performance. Prioritize CPs with EOHS requirement Coordinate with risk management for forex hedging rate for a proper CTC calculation. Coordinate with taxation dept for tax related issues especially for overseas vendor’s service payments Bid tab preparation. MOM preparation for all negotiated terms Post- negotiation: Documentation including preparation of Contract / purchase orders Prepare contract / foreign purchase orders as per agreed terms and conditions. Coordinate with vendors for on time order acceptance Coordination with Import function and Treasury for post ordering activities related to forex payments Verify accuracy of incoming invoices against PO terms for supplier compliance. Coordinate with Plants, Treasury, Suppliers to ensure timely receipt of documents at our banks. Collaborate with Plants & Import Department for expeditious clearance, including follow-up on delayed original documents. Assist Units in preparing draft LC applications to support trade transactions. Ensure Treasury terms align with statutory requirements; resolve discrepancies with suppliers as needed. Resolve supplier-dispute issues between units where applicable. Issue change orders when necessary to ensure compliance with LC requirements. Coordinate with Treasury for timely amendment of outstanding Letters of Credit (LCs). Collaborate with Hedging Desk on rollover arrangements in case of delayed payments. Drive digitization efforts by transitioning away from manual procedures towards online processes. Work closely with Import & Treasury teams to review and resolve outstanding cases in IDPMS, as needed. Qualifications: Bachelor Of Technology,Bachelor Of Engineering Minimum Experience Level: 10-12 Years Report to: General Manager

We are looking for a Sr Content Editor to join our Content Digitization team in Chennai, India. As a Senior Content Editor primary focus will be on validation and quality review of imaging, metadata and ingestion for a variety of digitized products. This is an amazing opportunity to work on ProQuest products – a part of Clarivate with focus on historical collections of newspapers and periodicals. Covering many subjects of art, children, education, entertainment, fashion, gender studies, health, news, politics and many more. The team will report to the Digitization Content Manager based in Chennai and will collaborate and be a part of the entire global Digitization team. We have a great skill set specializing in digitization and we would love to speak with you if you have skills in Project management, quality assurance processes related to OCR, Scanned image formats, and XML About You – Experience, Education, Skills, And Accomplishments A bachelor’s degree in arts or science is required at a minimum The Candidate should preferably have 5 + years of experience with librarian concepts, Bibliographic Metadata, XML, and schemas in quality, auditing Skilled in Six Sigma, Advanced Excel, Quality Assurance, Project Management and Process Improvement. It would be great if you also had . . . A postgraduate degree in arts or science Knowledge and understanding of OCR technology and the concepts Experience in image formats and processing. Strong relationship management skills across all organizational levels. Ability to work with senior level stakeholders, vendors and internal auditors. Knowledge of Agile, waterfall, and other methodologies. Experience in feedback and coaching techniques, ensuring improvement of the process through Quality tools What will you be doing in this role? Work with a team of content editors to ensure projects adhere to defined quality standards and meet goals for timeliness and completeness Assist with the team's daily activities, including mentoring and supporting career development. Conduct regular quality checks to ensure content meets established standards. Provide feedback and training to improve content quality. Develop and implement quality assurance processes. Carry out RCA and Initiate CAPA Monitor and analyse performance metrics to identify areas for improvement. Confirming platform functionality expectations as it associates with content. Responsible for Project planning, scheduling, executing, controlling, closure of projects Tracking, Recording & Reporting of project status throughout the project life cycle Publishing project metrics dashboard to internal and external stakeholders. Allocate 50% of your time to production tasks, ensuring that you meet KPI goals for proficiency, utility, and quality Facilitate conflict resolution with strategies like active listening, mediation, compromise, clear communication, and team-building activities About The Team The global content digitization team supports the acquisition of historical content from archives, libraries, publisher’s and personal collectors. The team is also responsible of managing the digitization and transformation with added metadata to ingest into the ProQuest platform. Majority of the content is historical newspapers and magazines and other archives. Hours of Work 40 working hours a week with time between 9:00 AM – 6:00 PM IST and this is permanent role Location: Chennai At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Show more Show less

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Manager, Recruitment & Onboarding Operations! This role will be responsible for leading the delivery of end-to-end recruitment coordination and onboarding support processes. This role involves managing multi-tiered teams, engaging with regional TA/HR stakeholders, driving performance against SLAs, ensuring compliance with global onboarding standards, and continuously optimizing operational workflows for efficiency and scale. Responsibilities 1. Leadership & Team Management o Lead a cross-functional delivery team of 10–20 staff, including recruitment and onboarding coordinators, sourcing analysts, and reporting specialists. o Provide structured coaching, mentoring, and performance feedback through regular 1:1s, team huddles, and development plans. o Manage staffing plans, shift rosters, and training needs to ensure full coverage across multiple time zones. o Own the onboarding and integration of new team members, ensuring readiness to meet client-specific standards. o Drive employee engagement by fostering a high-trust, inclusive, and performance-oriented work environment. 2. Recruitment Operations Management: o Develop and implement recruitment strategies to meet business needs. o Collaborate with hiring managers to define job requirements and priorities. o Demonstrate hands-on proficiency in at least one leading ATS platform such as Workday, Greenhouse, or SuccessFactors for recruitment process tasks. o Oversee execution of high-volume recruitment support tasks including job posting, candidate sourcing coordination, interview scheduling, feedback tracking, and offer generation. o Monitor day-to-day workflow allocation, capacity utilization, and delivery accuracy across team members. o Ensure adherence to defined service level agreements (SLAs), turn-around-times (TATs), and internal quality metrics. o Drive process improvements, SOP development, and adherence to SLAs, quality standards, and compliance. o Conduct random quality checks on candidate records, interview scheduling logs, and offer documentation. o Handle exceptions and escalations 3. Onboarding Process Management: o Ensure smooth execution of pre-joining activities: document collection, BGV initiation and tracking, onboarding system readiness, and Day 1 planning. o Maintain compliance with documentation checklists, background verification protocols, and data privacy standards (e.g., GDPR, EEO). o Collaborate with global onboarding owners to tailor the support model to regional needs while maintaining global consistency. o Supervise exception handling (e.g., delayed BGVs, rehires, leadership onboarding) and ensure stakeholder visibility and resolution. 4. Stakeholder Management: o Act as the primary point of contact between the India support team and regional recruitment leads, hiring managers, and HRBPs. o Participate in governance calls, provide operational insights, and address escalations and process gaps proactively. o Drive transparent communication and proactive risk management for escalations, delays, or resource constraints. o Translate client expectations into structured process changes or capability-building initiatives for the India team. 5. Reporting & Process Excellence o Support weekly and monthly reporting on key recruitment and onboarding metrics such as time-to-fill, candidate pipeline stages, and sourcing performance. o Maintain tracking sheets, dashboards, and audit logs for operational accuracy. o Conduct root cause analysis (RCA) for SLA misses or process errors and implement corrective actions. o Lead quality assurance reviews, RCA reporting, and mitigation planning for service failures or escalations. o Implement lean process improvements and support digitization initiatives (e.g., automation of trackers, form templates, dashboards). o Standardize process documentation and ensure knowledge retention and up-to-date SOPs. Qualifications we seek in you! Minimum Qualifications Bachelor’s degree in HR, Business, or a related field. Relevant years of experience in recruitment or talent acquisition, with minimum years in leadership role. Strong understanding of global recruitment and onboarding workflows, especially in a retail or volume hiring environment. Hands-on knowledge of Applicant Tracking Systems and onboarding platforms Proficient in SLA management, quality control and stakeholder communication Demonstrated ability to manage and scale high-performing teams in an HR shared services setup. Advanced MS Excel and PowerPoint skills; working knowledge of dashboard tools (Power BI, Tableau) is an advantage. Good verbal and written communication skills Willingness to work 5 days from office in client specific shift. Preferred Qualifications/ Skills Proven track record in managing large-scale hiring projects. Certifications in leadership or advanced recruitment or onboarding practices. Strategic thinking and problem-solving capabilities. Exceptional leadership and stakeholder engagement skills. Strong proficiency in recruitment, onboarding analytics and reporting tools. Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Manager Primary Location India-Noida Schedule Full-time Education Level Master's / Equivalent Job Posting May 30, 2025, 3:58:54 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

About the Company: We are a leading B2B platform revolutionizing how businesses discover, connect, and transact. Similar to industry pioneers like IndiaMART , TradeIndia , Udaan , and Alibaba , we empower millions of SMEs, traders, and enterprises with smart technology and seamless digital commerce tools. We are looking for a Product Manager who thrives at the intersection of business and technology, and who is passionate about building scalable, user-centric B2B products. Key Responsibilities: Own the end-to-end product lifecycle: strategy, roadmap, requirements, execution, and iteration. Develop a deep understanding of our B2B buyers and sellers—identify their pain points and craft solutions that scale. Prioritize product features and enhancements using a data-driven and customer-centric approach. Work closely with Engineering, Design, Business, and Operations teams to ensure timely and high-quality delivery. Launch new features that improve supplier onboarding, buyer experience, lead generation, transaction flow, and retention. Monitor product KPIs such as engagement, conversion rates, repeat business, and NPS. Drive automation and digitization initiatives to reduce operational load and improve self-service capabilities. Collaborate with marketing and sales to roll out product launches effectively. Qualifications: Bachelor's degree in Engineering, Computer Science, Business, or related fields. MBA is a plus. 5+ years of product management experience, ideally in a B2B, marketplace, or SaaS environment . Strong understanding of B2B buyer/seller behavior , wholesale trade dynamics, and digital commerce platforms. Demonstrated success in launching and scaling tech products. Experience with analytics tools (e.g., Google Analytics, Mixpanel, Amplitude). Familiarity with Agile development tools like JIRA, Confluence, Trello. Excellent communication and stakeholder management skills. Why Join Us: Be a key part of digitizing India’s B2B economy. Work with passionate teams on meaningful challenges that impact millions of small and medium businesses. Enjoy a fast-paced, learning-rich environment with real ownership. Job Type: Full-time Pay: ₹50,000.00 - ₹70,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Monday to Friday Morning shift Work Location: In person Speak with the employer +91 8160197141

Ecommerce Jaipur i-kartik.singh@vaibhavglobal.com Posted : 20 hours ago Vaibhav Global Ltd (VGL) Company Overview: Listed in 1996-97 on Indian stock exchanges, Vaibhav Global Ltd (VGL) is an end-to-end electronic deep discount retailer of fashion jewelry, gemstones, and lifestyle products, operating in the US, UK, Germany, and Canada. Shopping Experience: Today's customers seek convenience, and VGL meets this demand through its proprietary 24/7 TV shopping channels (Shop LC in the US and Germany, and Shop TJC in the UK), as well as through various digital mediums including websites, mobile apps, OTT platforms, social media, and third-party marketplaces. VGL reaches almost 124 million households across the US, UK, and Germany. As digitization progresses and online retail continues to grow, VGL's portfolio and omni-channel strategy will evolve accordingly. Financials and Workforce: VGL reported a group turnover of approximately Rs. 3,041 Crore (FY 2023-2024) and employs over 3800 people globally. The company’s head office and main manufacturing facility are in Jaipur, India, employing around 3000 people, including contract workers. Acquisitions: Mindful Souls B.V.: In FY23-24, VGL acquired Mindful Souls B.V., a Netherlands-based e-commerce company specializing in subscription-based online sales of fashion jewelry, gemstones, and lifestyle products. This acquisition is expected to leverage VGL's sourcing and manufacturing strengths while enhancing digital business capabilities. Ideal World: VGL, through its subsidiary Shop TJC Ltd (UK), acquired the assets of Ideal World, a well-known teleshopping and digital retail brand in the UK. This acquisition includes IP rights, broadcasting rights, studio equipment, and other intangible assets. Environmental and Social Responsibility: VGL is committed to sustainable business practices and renewable energy initiatives. The company's SEZ unit in India received the ‘Excellence Award’ for ‘IGBC Performance Challenge 2021 for Green Built Environment,’ reflecting its dedication to environmental sustainability. VGL's ‘Your Purchase Feeds...’ initiative has provided 87 million meals to school children in India, the US, and the UK. The company encourages employees to donate at least two hours each month to charitable causes, tracked through its performance system. VGL is also a Great Place to Work (GPTW) certified organization. Shop LC Overview: Shop LC, a VGL subsidiary, was established in Austin, TX in 2007 and now broadcasts live to 75 million homes in the US. The growing e-commerce presence is supported by the website Shop LC. Shop LC ships approximately 25,000 products daily to US customers and employs around 550 people in various operational roles. The US is VGL’s largest market, contributing 68% to consolidated revenue. TJC Overview: TJC, another VGL subsidiary, was established in London, UK in 2006 and broadcasts live to 25 million homes in the UK. The company’s e-commerce presence is supported by the website TJC. TJC ships approximately 12,000 products daily to UK customers and employs around 220 people in London, with extended teams in India. Shop LC Germany Overview: Launched in 2021 from Dusseldorf, Germany, Shop LC Germany TV & e-commerce is a new market with significant growth potential. The business currently reaches 27 million households and is expanding. The e-commerce site can be accessed at Shop LC Germany. Our Purpose: Delivering joy. Our Vision: Be the Value Leader in Electronic Retailing of Jewelry and Lifestyle Products. Our Mission: To deliver one million meals per day to children in need by FY40 through our one-for-one meal program: your purchase feeds... Our Core Values: Teamwork Honesty Commitment Passion Positive Attitude We are looking for a talented and creative Content Writer to produce engaging, clear, and persuasive content for our brand across digital platforms. The ideal candidate should have a strong grasp of writing, editing, research, and SEO best practices to support our marketing goals and enhance brand visibility. Key Responsibilities: Write clear, concise, and engaging content for blogs, articles, website pages, social media, product descriptions, newsletters, and more. Conduct thorough research on industry-related topics to create original and insightful content. Optimize content using SEO best practices (keywords, metadata, headings, etc.). Collaborate with designers, marketers, and subject matter experts to align content with brand messaging. Edit and proofread content to ensure grammatical accuracy and brand consistency. Follow content calendars and meet deadlines for assigned writing tasks. Stay updated on content trends, audience preferences, and competitor content. Required Qualifications: Bachelor’s degree in English, Journalism, Communications, Marketing, or a related field. 1–3 years of experience in content writing or copywriting. Excellent writing, grammar, and proofreading skills. Understanding of SEO principles and content marketing. Experience with CMS tools like WordPress or similar platforms. Preferred Qualifications: Portfolio of published writing samples. Familiarity with tools like Grammarly, SEMrush, or SurferSEO. Basic knowledge of HTML or visual editing tools is a plus. Job Overview Compensation ₹ 500000-600000 Yearly Level Job Level -3 Location Jaipur Experience 2-4 years Years Qualification Bachelor's degree Work Mode: Onsite Job Type: Fulltime

Senior Manager – Corporate Finance Purpose of the role This position will play a pivotal role in overseeing the financial health and supporting drive controllership and governance of the organization. This position involves supporting the review and finalization of quarterly and annual financial statements, ensuring compliance and resolving auditor queries. The position will be responsible for the governance and enhancement of the Anaplan system and driving key corporate initiatives. Additionally, the role encompasses supporting the team in ensuring robust internal controls, collaborating on tax provisioning, and maintaining balance sheet governance. The position will assist in leading the timely closing of books including FAST CLOSE, enhance management reporting and data analytics, and spearhead IT projects for finance, including process automation and digitization. This position is crucial for developing strong account reconciliation processes and driving digital initiatives to transition from manual to automated reporting systems. Job Responsibilities Financial Statements and Compliance: Support in review and finalization of monthly financial. Work closely with the group Controllership team to address and resolve any open points with auditors regarding financial statements and controls, ensuring compliance and accuracy. Financial Closing: Support team in ensuring the timely closing of books. Provide thought leadership in areas such as fast closing and digital transformation, aiming to streamline processes and improve efficiency. Reporting and Analytics Efficiency: Enhance efficiency in management reporting and data analytics by leveraging Anaplan. Focus on standardizing reporting, ensuring data accuracy, and establishing Anaplan as the single management reporting tool for performance reporting, budgeting, and forecasting. Anaplan Governance: Support in managing the FP&A module of Anaplan, acting as the single point of contact for all enhancements. Ensure the system is effectively utilized for financial planning and analysis, and continuously improve its functionality. Account Reconciliation: Develop strong processes and systems to drive the account reconciliation process at GDC and business units. Ensure accuracy and timeliness in reconciliations to maintain financial integrity and ensure zero open items. Project Leadership & process Optimization: Support in leading new IT projects for Finance, including Project FAST CLOSE for SAP book closing, AI/ML and other finance project implementations. Focus on process automation and digitization to enhance efficiency and data accuracy within the finance function. Digital Initiatives: Support in driving all digital initiatives and change management within finance. Transition management reporting from manual, Excel-based processes to automated, system-based solutions to improve efficiency and accuracy. Cost Audit: Supporting Cost Audit and complete the task as per agreed timeline, coordinate with plant finance teams, Spare Parts Division and International Business for timely submission of information and dealing with Cost Auditor for timely completion of statutory and non-statutory cost audit. Stakeholders and Nature of Communications INTERNAL Plant and Business finance teams - Engagement for data validation & analysis Senior leadership teams - Engagement for management reporting and data analytics Business teams - Engagement for data analytics and provide business recommendations IT team - Engagement for system implementation and data exchanges EXTERNAL External consultancy firms - Engagement for project implementation and system solutions Auditors - Engagement for audit and reporting TMLBSL Teams - Engagement for accounting, book-keeping and month-end closing Desired Candidate Profile Education: CA/CMA/MBA (Finance) Relevant Experience: 4-7 years Experience in Account reconciliation and Internal Audit Experience for month end close and MIS Experience in project management Knowledge of SAP and other tools like Anaplan Experience in any system implementation Expert in Microsoft 365 tools and apps People influencing skills Skills SAP knowledge Experience in implementing digital tools Strong in accounting and reporting Detail oriented and good communication Project management Show more Show less

What You’ll Do Primary Function: The Primary Function Or Overall Purpose Of This Position Works as a key member of the GSC COE Logistics function. Manages all supply chain deliverables for sourcing, supplier management, strong relationships with service providers (SRM) for road category for all Global Eaton. Lead Analyst role acts as the primary interface between corporate team, supply chain organization, Service Providers and GSC COE. This role is responsible for the overall management which includes the data Management of cost, quality and delivery for Road, pricing strategies, RFQ baselining support, Analytics support, Adhoc Support, regional & global reports, Logistics Council Meeting, Supplier QBRs, digitization initiatives and acts as a single point of contact from GSC COE for the category. Manages Analytics for EMEA & NA Road Category Manager Essential Functions: List the essential functions (i.e. key responsibilities with expected end results) that must be accomplished in order to fulfill the purpose of your position as described above. Support EMEA & NA road RFQs in terms of identifying correct RFQ tool, prepare RFQ template & baseline, evaluate carrier responses and perform required analytical scenarios. Develop service-based pricing models to improve overall spend, optimize service offerings Analyze Dashboard Tools, ERP and carrier data in order to identify and communicate improvement opportunities that can drive out cost and improve customer experience in procuring services in EMEA & NA road space. Maintaining rate cards, reviewing variances on monthly actuals vs PP/forecast and keeping GPS up to date. Support the Manager - GPO Support in other ad-hoc projects and Logistic activities. Supplier relationship management, hold regular business review and management of improvement tasks with service providers Support digitization projects, represent procurement analytics as subject matter expert and support on transformation programs in the category Organizational Relationships: Place job titles in all appropriate boxes. Where there is more than one incumbent with the same title, list the title only once and put beside it in parenthesis the number of incumbents. Dimensions: Incumbent completes this section: Record any measurable statistics which your position impacts such as production expenses, maintenance expenses, sales volumes, payroll costs, capital expenditures, research budgets, cost of purchases, value of inventories controlled, total revenues and expenses audited. Process owner, coordinator and oversight of the SC Customer Dashboard standard reports, groupings, and distribution. Acting as a go to point for issues and queries in Road procurement services. Building a network of Eaton contacts within Logistic Supply Chain and IT to highlight and/or resolve issues. On time and accuracy of global Logistics reports Process benchmarking and standardization Adherence to project timelines & scope Monthly reports to stakeholders Qualifications Bachelor’s degree in supply chain management. Basic Knowledge (Foundation) Minimum 8-10 years of experience in Logistics Procurement Management in Road category 4-6 years of experience in data analytics will be added advantage Strong knowledge of MS Office tools (Word, Excel, PowerPoint, Power BI Visio & Project) Ability to communicate clearly with internal stakeholders and external customers Able to manage multiple simultaneous projects Should be well versed with Data & Information Management, Reporting & MIS, Ad-hoc reporting, Business Insight & Analysis, Market research Have a good understanding of logistics cost factors, working of carrier rates/surcharges and Global supplier base Able to gather data from multiple systems and assimilate bigger data set Understand linkages of data across different data set/reports Skills Customer centric Excellent communicating skills Analytical skills Problem solving skills Demonstrates a collaborative Style Drives for results Self-directing and self-motivating An individual with a strong sense of urgency and customer focus ]]> Show more Show less