Officer - Digital Support Tata AIA Life Insurance

1.0 - 3.0 years

1 - 3 Lacs

thane, maharashtra, india

On-site

Position Title: Officer- Digital Support Team Department: Digital Support Team Level / Band: 101 Role Summary: Role involves verifying and managing quality and compliance guidelines as per the agreed process. Looking for end-to-end solution and managing the queries from cross-functional teams. B Organizational Relationships Reports to: Manager Supervises: Team / Vendor C Job Dimensions Geographic Area Covered: National Stakeholders Internal: Audit & Compliance, NB Team, Customer Service, Business Conservation, Internal Sales, U/W, Compliance External: Outsource Vendors D Key Result Areas Quality Check Monitoring QC and generating new ideas for improving the scores. Engagement with Vendor tea...

Posted 1 week ago

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Executive Assistant Welspun World

2.0 - 4.0 years

3 - 5 Lacs

mumbai

Work from Office

Role & responsibilities Calendar & Schedule Management: Coordinate and manage the CDOs calendar, including meetings, appointments, travel, and key events. Prioritize and reschedule meetings as needed to reflect shifting priorities. Communication & Correspondence: Act as the point of contact between the CDO and internal/external stakeholders. Draft, review, and send communications on behalf of the CDO. Maintain confidentiality of sensitive information at all times. Meeting & Event Coordination: Organize and prepare materials for meetings, including agendas, presentations, and reports. Take minutes and follow up on action items from meetings. Support the planning and execution of digital strat...

Posted 2 weeks ago

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Chat Support Executives Mortgage/Processing/Servicing, Global Clients White Horse Manpower Consultancy

1.0 - 6.0 years

4 - 5 Lacs

Mangaluru

Work from Office

Respond to customer inquiries via live chat platforms professionally Process digital service requests related to mortgage a/c, servicing, documentation Coordinate with internal departments for a/c updates issue resolution Adhere policies Required Candidate profile Assist peers and improve knowledge sharing. Maintain accurate documentation of customer interactions and actions taken. Exp in Mortgage Chat Support, Loan Servicing, or Banking BPO processes. Perks and benefits Perks and Benefits

Posted 3 months ago

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Digital Support Officer Net Gains Solution

0.0 - 2.0 years

2 - 3 Lacs

Mohali

Work from Office

Responsibilities: Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and customer support Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the companys reputation Go the extra mile to facilitate future customer support Keep records of calls and customer support and note useful information Follow the quality matrix diligently Requirements: Proven experience as customer support representative or other customer support/customer service roles Proven track record of successfull...

Posted 3 months ago

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