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3.0 - 5.0 years
20 - 25 Lacs
Hyderabad
Work from Office
Develops and implements online strategies to promote a company or brand, managing various channels like social media, website content, and email marketing. They focus on building brand awareness, driving website traffic, and generating sales leads through digital channels. This role requires expertise in analytics, strategy, and digital marketing techniques.
Posted 6 days ago
3.0 - 7.0 years
8 - 15 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Position Name Digital Business Analysts / Digital Business Consultant Purpose - Why does this role exist? The position plays a crucial role in translating key business requirements and enabling the business with best in class Digital Solutions. They are responsible for analysing business processes, gathering requirements, and identifying opportunities for improvement or optimization using digital technologies such as data science, IoT etc Evaluate and identify the right solution, platforms, technologies etc in solving the business problems Identify the size of the opportunity through necessary process data analysis and establish a strong business case for Digital Intervention. Responsible for Standard architecture and ensure digital programs align with standard architecture making it suitable for faster scale up and horizontal roll-out. Build & nurture a suitable partner ecosystem. Key Result Areas (Key Performance Indicators) Establish a business case for Digital Projects/ Use- cases and translating projects from Ideation to Execution to benefit realization Ensure delivery of projects inline with the business case and realization of value through good project design, timely execution, user adoption, change management & benefit realization. Infuse the right mix of innovation and technology in identifying the right use cases with the aim of improving productivity, sales, safety, cost, and process improvements Prepare the project scope and plan by interacting with various stakeholders and monitor project to meet the required timelines and budget Maintain the eco-system of partners (large consulting companies, technology consultants, start-ups and universities) to leverage their capabilities for the benefits of JSW Group agenda Constantly upskill and learn latest technologies and trends for the benefit of the business Take part in Digital Showcases, blogs, videos, training/reskilling, Demos, workouts etc. Critical Tasks KRAs and Key Activities Requirements Gathering: Collaborate with stakeholders, including business managers, and end-users, to elicit and document business requirements related to digital projects and initiatives. This involves conducting interviews, workshops. Data Analysis: Analyse and interpret data to identify trends, patterns, and opportunities for process optimization. Utilize data-driven insights to support decision-making and create actionable recommendations. Give inputs & insights in preparing the business case / ROI calculation for any solution. Solution Design: Work with cross-functional teams, to design and propose digital solutions that align with business requirements. Translate business needs into clear and comprehensive functional specifications. Digital Transformation: Support and drive digital transformation initiatives by identifying opportunities for process automation, digital innovation, and technology adoption to enhance business efficiency and competitiveness. Business Process Mapping: Develop detailed process maps and workflow diagrams to illustrate current and future-state processes, identifying areas for improvement and optimization. Project Management: Responsible for project planning, including defining project scope, objectives, and deliverables. Collaborate with development teams to ensure timely and successful project execution. User Experience (UX) Analysis: Analyse and evaluate user experiences, interactions, and feedback to enhance digital products and services. Advocate for user-centric design and usability best practices. Stakeholder Communication: Effectively communicate project progress, requirements, and recommendations to various stakeholders, including non-technical business users and technical development teams. Quality Assurance: Support testing efforts by defining test cases and validating that developed solutions meet business requirements and are free from defects. Market and Industry Research: Stay up to date with digital trends, emerging technologies, and industry best practices to provide insights and recommendations for enhancing the organization's digital capabilities. Decision making authority (Decisions expected) Technological guidance Proposed Solution and its architecture Proposed solution is in line with standards architecture Educational Background and Work Experience Masters/Bachelor's degree in Computer Science, Metallurgy, Mechanical, Information Technology, Mathematics, Statistics, Engineering or similar degree At least 3+ years of experience in manufacturing industry Strong problem-solving skills with an emphasis on Digital Platforms/ Data Science Strong experience in business/operations process mapping and improvements Strong oral & written communication skills with an ability to express complex technical concepts in business terms and business needs in technical specifications. Competencies Strong engineering knowledge of the related discipline is basic pre-requisite Good Communication Skills, able to generate feasible ideas for improvement Strong knowledge of statistical modelling, AI/ML, Image processing, Video analytics etc Good skills at converting business problems to Scope of work Good understanding of Data Science, cloud technologies Working relationships – Stakeholders Internal: Plant Digital Leads, Corporate Digital Team, Group Digital CoE, Operations team etc External: Vendor and Partners Ecosystem Key Success Factors – Challenges Successful deployment and adoption of digital solution impacting bottom-line, topline, safety and/or great place to work.
Posted 6 days ago
20.0 - 25.0 years
85 - 125 Lacs
Ahmedabad
Work from Office
Job Purpose : The Chief Digital & Information Officer (CDIO) is accountable for shaping and executing the organizations technology and digital strategy in alignment with business priorities. This role oversees enterprise systems (ERP and non-ERP), IT infrastructure and security, digital innovation, and retail technology. The CDIO ensures delivery of scalable, secure, and business-aligned IT solutions, and drives cross-functional transformation, innovation, and resilience across the enterprise. CDIO works closely with CXOs, functional heads, and technology partners to deliver superior stakeholder experiences and sustained competitive advantage through digital enablement. Principal Accountabilities: Strategic Leadership Define and lead the enterprise-wide digital strategy to support short and long-term business goals Drive innovation through emerging technologies and digital platforms Partner with CXOs to identify business needs and digital opportunities Orchestrate the technology roadmap across ERP, infrastructure, and business applications through respective vertical heads (including for retail vertical) Ensure all IT and digital programs are prioritized, sequenced, and aligned to business growth objectives ERP & Business Application Oversight Ensure successful planning, implementation, and adoption of SAP and its integration with business processes Track effective development, implementation, and governance of platforms like CRM, HRMS, and other business-critical applications Harmonize application governance, architecture, and life-cycle management across ERP and non-ERP portfolios Infrastructure, Operations & Cybersecurity Governance Monitor enterprise IT operations to ensure system uptime, performance, and support Govern cybersecurity frameworks, threat mitigation protocols, incident response, and IT policy enforcement Ensure infrastructure scalability and resiliency to support ongoing and future business needs Retail IT & Tech-Enabled Scale Lead retail expansion, implement LS Retail/POS systems, CRM, loyalty programs, and operational analytics Ensure seamless integration between store systems and enterprise infrastructure Facilitate business continuity, user satisfaction, and cost-effective operations across retail tech landscapes Digital Transformation & Innovation Identify digitalization opportunities across functions, lead implementation of initiatives like automation, data lakes, customer engagement platforms, and analytics Create a structured digital innovation pipeline and leverage external ecosystems (startups, SaaS, partners) Data Governance & Analytics Establish data governance frameworks, policies, and standards for quality, access, and retention Oversee enterprise-wide adoption of data platforms and analytics to improve decision-making and reporting Technology Portfolio & Investment Management Govern the overall technology portfolio, balancing growth and risk Track overall health of all projects, resource utilization, and ROI for IT investments Monitor performance of external vendors and ensure contractual and SLA adherence People & Culture Build and mentor a high-performing IT leadership team Drive talent development, succession planning, and a culture of innovation within IT Promote cross-functional collaboration and knowledge sharing SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent). 1. Education: Bachelors or Masters degree in IT, Computer Science, Engineering, or related field. MBA preferred. 2. Experience: 20+ years of overall IT and digital leadership experience, with at least 5 years in a senior leadership role Proven experience in leading large-scale ERP implementations (preferably SAP), infrastructure modernization, cybersecurity, and digital transformation Experience managing cross-functional IT teams and vendor ecosystems 3. Key Capabilities Strategic Thinking and Execution Business Acumen and Stakeholder Management Innovation and Change Leadership Risk and Governance Orientation Strong Communication and People Leadership 4. Domain Knowledge Experience in good FMCG/Food industry. Good understanding of: Exposure of Distribution networks in Consumer industry Forward integration with distributors/retailers Consumer facing initiative. Consumers at different levels like distributors as well as end customers. Various trade chains GT/MT/Inst etc Understanding of integration with E-commerce / Quick Commerce Employee facing initiatives Budgeting / Forecasting methods Experience in Retail / QSR Industry will be added advantage : QSR Billing systems Suggestive billing – cross sale/up sale Use of AI for suggestive billing as well as stocking. Integration with third party like Swiggy / Zomato /Urban piper Loyalty programs End consumer facing initiatives
Posted 6 days ago
5.0 - 10.0 years
14 - 18 Lacs
Bengaluru
Work from Office
Novo Nordisk Global Business Services ( GBS) India Department – Commercial, GBS Does your motivation come from challenges and working in a dynamic environmentDo you thrive in a working environment where close collaboration with key stakeholders and strategic alignment is essentialDo you have a can-do attitude with continuous improvement as one of your career objectivesThen we might have the right position for you. Apply now and join a growing team, working in a global environment. The Position The position will act as an expert within paid, owned and earned digital media strategy and activation to deliver best in class recommendations, insights and performance that will drive business impact. The position is a part of the Digital Media Excellence in Customer Engagement Execution team. To co-develop targets and KPIs that reflects business goals for our brands and commercial teams in global and affiliates to establish the success criteria of the campaigns and measure impact across the organization. Additionally, this role will be collaborating with external partners and vendors across HQ, regions and affiliates. Some of the important tasks are listed below Be the go-to expert for consulting as well as creating and implementing digital strategies. Be hands-on person for media planning across channels ensuring optimal orchestration and performance. Build recommendation that supports brand and business objectives, and campaigns setup across global commercial teams and local affiliates. Project manage new initiatives in Digital Media Hub including media planning, new tech platforms, process improvement, branding of services etc. Be a subject matter expert within at least one of the following channelsGoogle, social media or 3rd Party Media and Collect and analyse data, identify trends and insights to achieve maximum ROI. Understand multi- and omnichannel approach to earned, owned and paid media and provide a holistic view on performance based on the insights and Monitor website performance and track user engagements across platforms. Qualification Master’s degree or above in marketing/projects/media/business management. Has +5 years of relevant work experience. Proven work and hands-on experience as a Digital Account Manager or Digital Strategist. Profound experience in translating business objective to digital strategies. Candidate must be an expert within their field and have their digital tool box in order in particular within Paid Media. Hands on experience of either Google, Social Media or 3rd Party Media. Great stakeholder management, interpersonal and communication skills. Strong data understanding and interest. Ability to analyze data and provide evidence-based recommendations. Critical thinker and problem-solving skills. Good time-management skills. About the department The Commercial GBS unit is responsible for driving deliverables for multiple Corporate Vice President (CVP) areas including Insulin, GLP-1 and Obesity Marketing, Market Access, Customer Engagement, Commercial Planning and Commercial Operations. In Global Customer Engagement team we are passionate about driving quality engagement with internal and external customers across digital and hybrid channels.
Posted 6 days ago
2.0 - 7.0 years
9 - 13 Lacs
Mumbai
Work from Office
About The Role Role Product Manager - Growth Below are the key responsibilities for the person : 1. As a Product Manager Manager, the candidate handles entire Mobile Active Book of 811 Mobile App and is responsible for the following: a. Responsible for digital driving activation b. Responsible for driving in-app transactions. c. Responsible for retention and churn 2. Drive Key digital matrices such as web visitors to final conversion, app logins, drop offs etc. DAUs , MAUs and Engagement Index. 3. To drive in-app spends, in-app transactions & activation on stock customer segment of app platform through continuous Customer Engagement & various Portfolio initiatives executed through customer communication & sales visibility, by effective use of multiple channels of the bank. 4. Attrition ManagementTo Drive Focused Attrition management on de growers & sporadic users & ensure retention of existing spends & generate incremental spends. Drive Increase in 30 day Activation & monthly retention 5. Consistency ManagementTo Drive consistent monthly usage of App through focused program on active users leading to increased repeat usage and stickiness. Drive increase in high active users thus building in consistent usage behaviour. 6. GamificationTo design & implement a strong gamified customer engagement program to drive higher user engagement with the app assisting in higher usage per customer. 7. InnovationGenerate & Implement innovative ideas in sync with development in the industry to drive incremental business 8. Visibility, Awareness & Cross functional initiatives Drive traffic on App platform by creating awareness & visibility of product features & offers through targeted marketing initiative via various touchpoints such as: "¢ Visibility across bank platforms. "¢ Drive promotion of ATL/ BTL programs to drive in-app spends, in-app transactions & activation. "¢ Drive joint initiatives with cross functional teams such as CC DC Payments etc. "¢ Manage multiple stakeholders such as BIU, Data, BSG, Vendor etc. Minimum Requirements Education / Relevant Experience "¢ Post-Graduation from a Premier Institute. "¢ Minimum experience in years 4+ yr of Experience "¢ Exposure to payment, wallet , App industry preferred and someone who has handled digital portfolio in past Specific Knowledge 1. Knowledge of Portfolio & Product Management, Channel Management & Business Profitability
Posted 1 week ago
3.0 - 5.0 years
7 - 9 Lacs
Mumbai Suburban
Work from Office
Job Title: Digital Marketing Manager Company: Acquest Property and Hospitality Services Pvt. Ltd. Location: Goregaon East, Mumbai (Candidates from Western Suburbs preferred) Experience: 3 to 5 Years Salary: 7,50,000 9,00,000 P.A. Industry Type: Immigration / Overseas Education / Consulting Department: Marketing & Communication Employment Type: Full Time, Permanent Role Category: Digital Marketing Job Description We are looking for a result-driven and experienced Assistant Digital Marketing Manager to lead and optimize our digital campaigns and manage our online presence across all channels. The ideal candidate should have strong analytical skills, hands-on experience across platforms, and the ability to manage digital strategies aligned with business goals. Key Responsibilities: Plan, implement, and optimize digital marketing campaigns (Google Ads, Facebook, Instagram, LinkedIn) Drive SEO & SEM strategies to increase organic traffic and rankings Lead paid media campaigns to drive targeted leads and conversions Execute performance marketing strategies across social media platforms Manage and optimize email and WhatsApp marketing automation workflows Oversee website updates and content management (WordPress) Use tools like Google Analytics, Google Tag Manager, etc., to track performance Prepare monthly performance reports and suggest data-driven improvements Coordinate with design, content, and sales teams to deliver results Manage and allocate digital marketing budgets effectively Desired Candidate Profile Minimum 35 years of experience in digital marketing Strong knowledge of Google Ads, Meta Ads, SEO/SEM, and automation tools Hands-on experience in WordPress, Canva, basic video/photo editing Proficient in analytics and reporting tools (Google Analytics, Tag Manager) Excellent communication, planning, and team coordination skills Must have completed a Digital Marketing Certification Course Candidates residing in Western Suburbs of Mumbai will be preferred
Posted 1 week ago
4.0 - 9.0 years
12 - 22 Lacs
Pune, Bengaluru
Work from Office
Digital Transformation Profile Skill-Digital Transformation,SNP,Digital Solution,Digital Procurement,Ariba,Coupa,Business Transformation Exp-4+Yrs,PKG Upto-16LPA Exp-8+Yrs,PKG Upto-27LPA Bangalore.Pune Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile Skill-Digital Transformation,S&P, SNP, Digital Solution, Crafting Solution, Digital Procurement, Ariba,Coupa,SAS,Python,Business Transformation, Implement,Procurement,knowledge services NP-Imm-30Days
Posted 1 week ago
5.0 - 10.0 years
2 - 5 Lacs
Gurugram
Work from Office
Apply Now JOB DESCRIPTION The Marcom Avenue is a dynamic and innovative integrated marketing agency that helps brands tell their stories, build customer relationships, and drive engagement. We offer a comprehensive suite of marketing solutions from digital strategy and content creation to media planning and execution empowering our clients to thrive in a fast-evolving marketplace. Role Overview We are looking for a talented and driven Content Writer Research Specialist with 5+ years of experience, a strong flair for writing, and a passion for research. The ideal candidate should possess a solid reading habit (including newspapers, news portals, and magazines) and a curiosity to dive deep into industry trends and customer insights. Key Responsibilities Content Development: Create high-quality, SEO-optimized content for editorial copy, websites, blogs, microsites, and landing pages. Marketing Collateral: Develop brand and marketing materials, including product descriptions, social media posts, email campaigns, and digital ads that drive engagement and conversions. Research Insights: Conduct comprehensive research to identify industry trends, customer needs, and competitive landscapes. Translate findings into compelling and informative content. Brand Consistency: Ensure consistency in voice, tone, and messaging across all content, aligned with the brand style and guidelines of clients or internal projects. SEO Implementation: Apply SEO best practices keyword usage, meta descriptions, internal linking to enhance search engine rankings and visibility. Cross-functional Collaboration: Work closely with marketing, design, and development teams to produce content that supports user experience and business goals. Editing Proofreading: Review and refine all content for grammatical accuracy, clarity, and brand alignment, ensuring professional-quality deliverables. Content Calendar Management: Develop and manage content calendars to plan, create, and publish content on schedule across various platforms. Qualifications Experience: 4 6 years of content writing, research, and editorial experience. Skills: Exceptional writing and editing skills, strong research capabilities, attention to detail, SEO knowledge, and familiarity with digital marketing principles. Reading Habit: A voracious reader with a strong grasp of current affairs, industry news, and market trends. Collaboration: Strong interpersonal and communication skills to work cross-functionally in a fast-paced environment. Location: Gurgaon Apply Now
Posted 1 week ago
6.0 - 8.0 years
17 - 18 Lacs
Pune
Work from Office
Company Overview: At Codvo, software and people transformations go hand-in-hand. We are a global empathy-led technology services company. Product innovation and mature software engineering are part of our core DNA. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day. We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise, outside-the-box thinking, and measurable results. Technical or Functional Responsibilities: Successfully gather and analyze technical requirements for projects through client interactions requirement gather process such as, workshops, questionnaire, survey etc. Create detailed business requirement documents, functional specifications documents, user journey, process flows and wireframes. Create presentations, documents collaterals such as client pitch decks, governance meeting deck, demo outline document, UAT sign-off document, go-live presentation etc. Collaborate with development teams to ensure clear understanding and implementation plan of all functional non-functional requirements. Translate business requirements into technical specifications - maintain azure DevOps board, define features and user stories with detailed descriptions acceptance criteria. Ensure alignment with project goals and objectives being met within defined timeline. Domain/ Practice Ownership: Conduct regular research and analysis of industry trends and best practices for one or more dedicated practice areas assigned and report to team/ management on the evolving practices in market in form of practice area specific Solution Catalogue, Market research deck. Propose innovative ideas, plans thought leaderships for growth of the practice areas. Gather in-depth domain know-how techno-functional skills to be champion of the assigned practice areas. Stay updated on emerging trends, and best practices. Create various product solution related collaterals such as, whitepaper, blog, Solution/ Practice pitch deck, case studies etc. Knowledge transfer to other team members on domain know-how, to enhance overall team competency. Planning, Estimation, and Execution: Develop project plans and timelines for all pre-sales product-solutioning related activities, ensuring alignment with overall project goals. Ensure accurate effort estimations along with development team, contributing to project planning and resource allocation. Active participation in project scrum meetings provide necessary inputs or coordinate with other stakeholders for seamless execution without any roadblocks. Monitor and report progress on project deliverables, identifying/ addressing potential roadblocks proactively. Proactive Communication Ownership Responsibilities: Communicate effectively with stakeholders to gather requirements and provide updates throughout the project lifecycle. Take ownership of presales solutioning deliverables, ensuring quality, accuracy, and adherence to timeline. Proactively identify and communicate risks, issues, and dependencies, proposing mitigation strategies. Experience: 6-8 Years Location: Remote
Posted 1 week ago
4.0 - 6.0 years
13 - 15 Lacs
Pune
Work from Office
Company Overview: At Codvo, software and people transformations go hand-in-hand. We are a global empathy-led technology services company. Product innovation and mature software engineering are part of our core DNA. Respect, Fairness, Growth, Agility, and Inclusiveness are the core values that we aspire to live by each day. We continue to expand our digital strategy, design, architecture, and product management capabilities to offer expertise, outside-the-box thinking, and measurable results. Technical or Functional Responsibilities: Successfully gather and analyze technical requirements for projects through client interactions requirement gather process such as, workshops, questionnaire, survey etc. Create detailed business requirement documents, functional specifications documents, user journey, process flows and wireframes. Create presentations, documents collaterals such as client pitch decks, governance meeting deck, demo outline document, UAT sign-off document, go-live presentation etc. Collaborate with development teams to ensure clear understanding and implementation plan of all functional non-functional requirements. Translate business requirements into technical specifications - maintain azure DevOps board, define features and user stories with detailed descriptions acceptance criteria. Ensure alignment with project goals and objectives being met within defined timeline. Domain/ Practice Ownership: Conduct regular research and analysis of industry trends and best practices for one or more dedicated practice areas assigned and report to team/ management on the evolving practices in market in form of practice area specific Solution Catalogue, Market research deck. Propose innovative ideas, plans thought leaderships for growth of the practice areas. Gather in-depth domain know-how techno-functional skills to be champion of the assigned practice areas. Stay updated on emerging trends, and best practices. Create various product solution related collaterals such as, whitepaper, blog, Solution/ Practice pitch deck, case studies etc. Knowledge transfer to other team members on domain know-how, to enhance overall team competency. Planning, Estimation, and Execution: Develop project plans and timelines for all pre-sales product-solutioning related activities, ensuring alignment with overall project goals. Ensure accurate effort estimations along with development team, contributing to project planning and resource allocation. Active participation in project scrum meetings provide necessary inputs or coordinate with other stakeholders for seamless execution without any roadblocks. Monitor and report progress on project deliverables, identifying/ addressing potential roadblocks proactively. Proactive Communication Ownership Responsibilities: Communicate effectively with stakeholders to gather requirements and provide updates throughout the project lifecycle. Take ownership of presales solutioning deliverables, ensuring quality, accuracy, and adherence to timeline. Proactively identify and communicate risks, issues, and dependencies, proposing mitigation strategies. Experience: 4-6 Years Location: Remote
Posted 1 week ago
6.0 - 9.0 years
8 - 12 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Orion Innovation is seeking a skilled T24 Environment Specialist with strong experience in deployment, environment support, and troubleshooting across cloud and on-premise infrastructures. The role involves managing COB processes, JBoss configurations, deployment of packages, and resolving technical issues through effective log analysis. Key Responsibilities: Error log analysis and provided solutions/feedback to clients. Should create and modify jboss configurations. Responsible for handling COB and errors in COB Supporting in restarts of the environments. Responsible for building images, helm updates and Docker builds. Should run services in DEBUG, Phantom and autoscale. Responsible for jar deployment and module.xml configuration. Should be responsible for all Cloud and non-cloud deployment activities. Should Troubleshoot environment related issues by analyzing logs. Should raise PACS tickets and follow-up on the resolutions from the PACS Key Skills: Good knowledge in T24 environment. Expertise in Cloud and non-cloud deployment activities. Understanding the logs and knowledge to resolve the errors if any. Expertise in Jboss setup and configurations. Experience in handling the deployment of DL, BCON, DSF Packages. Expertise in running COB in DEBUG, Phantom and autoscale. Good understanding on jar deployment and module.xml configuration. Strong knowledge war file configuration and deployment. Expertise in Troubleshooting environment related issues. Experience in TAFJEE configuration, beans and queue setups. Good experience in T24 upgrades, updates and product installations. Workbench setup and configuration knowledge. Candidate Privacy Policy Orion Systems Integrators, LLC and its subsidiaries and its affiliates (collectively, Orion, we or us ) are committed to protecting your privacy. This (orioninc.com) ( Notice ) explains: What information we collect during our application and recruitment process and why we collect it; How we handle that information; and How to access and update that information.
Posted 1 week ago
3.0 - 7.0 years
20 - 25 Lacs
Noida
Work from Office
Management Level Senior Manager & Summary At PwC, our people in strategy consulting focus on providing strategic guidance and insights to organisations. They analyse market trends, assess business performance, and develop recommendations to help clients achieve their goals. These individuals work closely with clients to identify opportunities for growth, optimise operations, and enhance overall business performance. In technology strategy at PwC, you will specialise in developing and implementing strategic plans to leverage technology for business growth and innovation. You will analyse market trends, assess organisational needs, and provide guidance on technology investments and initiatives. Working in this area, you will collaborate with stakeholders to align technology strategies with overall business objectives to increase utilisation of technology resources, driving competitive advantage. & Summary A career within Consulting services, will provide you with the opportunity to help our clients leverage technology to enhance their customer experiences. Responsibilities You are the daytoday point of contact for clients and Associate Director and Directors on projects. You structure and engage teams to deliver high quality outputs; Along with senior management, you take the lead in identifying client issues and proposing the most appropriate approach for challenges that enterprise clients face; You help develop the business and acquire new clients and engagements, including the identification and pursuit of business opportunities by forging strong client relationships; You are involved in defining and delivering digital strategy projects to our clients; You drive strategic discussions regarding business objectives and strategy KPIs. You represent the voice of business strategy, leading the synthesis of quantitative and qualitative data to ensure project address their needs. You drive ideation, evaluation, definition, and prioritization of features and use cases. You help lead a crossfunctional team of strategists and technology experts to deliver clientvalue Mandatory skill sets You have 10+ years of experience in digital strategy, digital concept definition, digital realization; You have delivered advice to clients on how to go from strategy to impactful consumerfacing digital solutions; You have experience with several of the following digital interactions (B2C or B2B) digital service concepts, ecommerce platforms, selfservice platforms, smartphone applications, chatbots etc.; You have experience in project management and know how to ensure to deliver qualitative work in collaboration with client teams. You have a strong business sense and know how to translate business objectives into digital solutions; You partner effectively with business stakeholders & solve problems. You re comfortable and effective at framing decisions with clear and logical arguments; You have extensive experience with design sprints and concept creation with the use of design thinking as a philosophy; You are up to date on digital trends, mobile development, online marketing; You have good product intuition and reinforce decisions through a deep understanding of customer insights and analytical data and are wellversed with using tools like MS Excel and PowerBI for visualisation and analysis; You understand agile development processes and have worked collaboratively with crossfunctional teams; You re comfortable operating in a fastmoving, fluid and dynamic environment. You know how to push things forward and constantly push toward clarity and successful delivery; You have strong written and oral communication skills, with experience facilitating group discussions and building high quality presentations in PowerPoint; Strong team spirit, balanced by a healthy sense of autonomy; Excellent communication skills; A global mindset, eagerness to learn, and the ability to function in global teams; People management and project management experience Experience in ERP IMplementation Preferred skill sets Digital strategy Years of experience required You have 10+years of experience in digital strategy, digital concept definition, digital realization Education Qualification Master s degree in business or engineering Bachelor s degree in engineering Education Degrees/Field of Study required Bachelor of Engineering, Master of Business Administration Degrees/Field of Study preferred Required Skills Digital Strategy Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Analytics Strategy, Architecture Development, Business Architecture, Business Model Innovation, Business Transformation, Cloud Computing, Coaching and Feedback, Commercial Strategies, Communication, Creativity, Digital Customer Experience, Digital Strategies, ECommerce, Embracing Change, Emotional Regulation, Empathy, Implementing Technology, Inclusion, Influence, Information Technology Applications, Intellectual Curiosity {+ 19 more} Travel Requirements Government Clearance Required?
Posted 1 week ago
12.0 - 17.0 years
25 - 30 Lacs
Gurugram, Delhi / NCR
Work from Office
Strong background in IT infrastructure, cloud platforms (AWS/Azure/GCP) & cybersecurity Exp -deploying AI/ML models & data analytics solutions Exp in logistics tech, including WMS, TMS & ERP integrations Logistics, Supply Chain, Tech-driven Solutions Required Candidate profile Proven ability to lead digital transformation projects with measurable business impact Good Exp of logistics technologies TMS, WMS, route optimization, fleet tracking etc Digital Strategy & Roadmap
Posted 1 week ago
8.0 - 13.0 years
8 - 13 Lacs
Pune
Work from Office
Visual Designer UI Marketing Design in Pune, India Visual Designer UI Marketing Design Description Location: Pune (Hybrid) Department: Marketing Reports To: Marketing Manager Experience: 6 8 years Employment Type: Full-time Unleash Your Creativity at Ness Are you a visual storyteller who can turn bold ideas into powerful designsDo you love crafting beautiful, intuitive user experiences and designing high-impact marketing creatives that demand attention At Ness , we re looking for a Visual Designer UI Marketing to join our global marketing team. In this role, you ll bridge the gap between creative marketing design and modern UI/UX , helping us captivate, convert, and connect with audiences across digital touchpoints. From sleek web interfaces to bold ad campaigns you ll be the visual voice of our brand. What You ll Do UI Design Excellence Design clean, intuitive, responsive interfaces for websites, microsites, landing pages, and digital tools. Build wireframes, mock-ups, and clickable prototypes that bring ideas to life. Collaborate with web developers to ensure pixel-perfect implementation. Conduct UI audits and contribute to elevating the overall user experience. Stay on top of trends in UI/UX, pushing our digital presence forward. Marketing Design Impact Create compelling visuals for social media, digital ads, infographics, brochures, whitepapers, eBooks, and more. Conceptualize and design creative campaigns that align with our brand and business goals. Uphold and evolve brand guidelines across global and regional initiatives. What You Bring Bachelor s degree in graphic design, Visual Communication, Interaction Design, or a related field. 6 8 years of experience in visual design, with at least 3 years focused on UI design. Mastery of design tools like Adobe Creative Suite , Figma , and other modern platforms. A strong, diverse portfolio showcasing both UI design and marketing creatives . Deep understanding of typography, grids, color theory, branding, and UX best practices. Experience designing for responsive and interactive web/mobile platforms. Strong creative instincts paired with razor-sharp attention to detail. Excellent collaboration and communication skills in a fast-moving, cross-functional environment. Bonus Points For Experience in creative agencies or technology-focused companies. Motion design skills using After Effects, Canva, or similar tools. Familiarity with agile workflows or sprint-based design cycles. About Ness: Ness Digital Engineering is a full-lifecycle digital engineering firm offering digital advisory through scaled engineering services. Headquartered in New York, Ness serves our customers across 13 innovation hubs in the US, Canada, Mexico, Eastern Europe, Germany, and India. Combining our core competence in engineering with the latest in digital strategy and technology, we seamlessly manage Digital Transformation journeys from strategy through execution to help businesses thrive in the digital economy. In 2022, global investment firm KKR acquired a 100% stake in Ness Digital Engineering. For more information, visit www. ness. com.
Posted 1 week ago
10.0 - 13.0 years
9 - 13 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Accountabilities: Manage implementation, upgrade, and support of Oracle Argus Safety System or other Safety solutions and associated interfaces/integrations. Participate in technical workstreams (Configuration/Data Migration/Reporting/Upgrade) and provide progress reports, proposals, requirements documentation, and presentations. Act as Oracle Argus SME, supporting technical issues associated with Oracle Argus Safety suite and related interfaces. Deliver project and customer success by meeting deadlines, managing expectations, and delivering high-quality solutions. Guide the team on critical issues or enhancements. Participate in design, build, and configure applications, acting as the main point of contact. Essential Skills/Experience: Overall IT experience of at least 10 years, with a minimum of 8 years in implementation/upgrade/support of Oracle Argus Safety. Prior experience in Oracle Argus managed services team and at least a couple of implementation/upgrade projects involving configuration/validation/data migration. Experience in configuring reporting destinations and rules with advanced conditions. Must have implemented continuous improvements. Must have trained and mentored junior members. Experienced in working with people from different geographies (e.g., USA, Europe). Experience in latest PV regulations by EMA, FDA, MHRA, and other regulatory agencies. Experience in PMDA regulations and working with Japan stakeholders. Experience in Regulatory Standards like 21 CFR Part 11, ICH, GxP. Solid experience in SQL, PL/SQL.
Posted 1 week ago
2.0 - 3.0 years
7 - 12 Lacs
Madurai, Tiruppur, Salem
Work from Office
Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose To Investigate the account opening documents, Static changes of the customers. To complete document checking, KYC checks, On-boarding activities. Uploading KYC documents with CERSAI as per TAT. MIS preparation, Audit data submission, Working on large volume of data. To ensure high level governance standards are maintained on the on-boarding exceptions Adherence to SLA and defined TAT. Adoption to digital strategy and drive Design for No Operations. Key Requirements Key Accountabilities KYC checks, Upload records to CKYCR Onboarding checks: AML/PEP/Watchlist checks as per AML policy. Query management. Delivery TAT and Customer satisfaction. Data accuracy & Transaction quality. Job Duties & responsibilities Ensure adherence and execution of customer on-boarding, KYC, Static data update, NRI account guidelines. Ensure adherence of controls, risk and RBI CIP & CAP guidelines along with India KYC guidelines, including de-dup exception handling, PAN & Aadhaar Name mismatch for digi. Ensure all activities related to KYC, CKYC is adhered with respect to guidelines and completed within agreed SLA/TAT. Regulatory guidelines are adhered to as per defined guidelines by L&C and RBI. Ensure upload of documents during Re KYC, Inactive, Dormant and CKYC process. Execution of PIN printing and other BCP activities. Obtain minimum satisfactory audit rating for the team. Ensure and implement BOD & EOD controls on exception activities. Generate ideas for new processes/initiatives. Participate in UAT. Robust checks in customer on-boarding process and drive DFNO. Required Experience A minimum of 2-3 years experience in retail banking with experience of AML/KYC and banking operations. Sound knowledge of KYC, CKYC, Excel skills, AML and Retail account services guidelines. Education / Preferred Qualifications Minimum of graduation from recognized university Core Competencies Processing with eye for detail, data accuracy and good typing skills Good interpersonal and excellent communication skills. Effective control measures and governance standards Good attitude, aptitude towards fast adoption of new technology and digital lifestyle Good interpersonal & analytical skills Technical Competencies KYC and AML controls Customer Relationship Retail Banking Operations Communication skills Digital strategy adoption Excel skills Work Relationship Teamwork Stakeholder management Customer experience & joyful banking
Posted 1 week ago
3.0 - 7.0 years
5 - 9 Lacs
Gurugram
Work from Office
Senior Data Engineer II, Business Intelligence & Reporting Gurgaon, Haryana, India AXA XL recognizes digital, data, and information assets are critical for the business, both in terms of managing risk and enabling new business opportunities This data should not only be high quality, but also actionable - enabling AXA XL s executive leadership team to maximize benefits and facilitate sustained dynamic advantage Our Data, Intelligence & Analytics function is focused on driving innovation by optimizing how we leverage digital, data, and AI to drive strategy and differentiate ourselves from the competition As we develop an enterprise-wide data and digital strategy that moves us toward a greater focus on the use of data and strengthening our digital, AI capabilities, we are seeking a Deputy Manager, BI and Reporting In this role, you will support/manage BI & reporting What you ll be DOING Your essential responsibilities include: BI & Reporting Management: Oversee and support Business Intelligence (BI) and Reporting products, ensuring their effectiveness and alignment with organizational goals Stakeholder Engagement: Manage Business as Usual (BAU) activities for BI and Reporting, fostering effective communication and relationships with stakeholders to understand their needs and expectations Model Integration: Energize and synergize various Business Intelligence models and reporting systems to enhance data insights and reporting capabilities Strategic Initiative Support: Collaborate with the Data Intelligence and Analytics (DIA) team on various strategic initiatives, enabling the development of BI and Reporting functions and related capabilities Talent Development: Foster the growth of BI and Reporting talent across AXA XL by promoting an inclusive and diverse environment that encourages the utilization and value creation of our strategic digital, data, and analytics assets Customer-Centric Culture: Instill a customer-first mindset within the team, prioritizing exceptional service for business stakeholders and ensuring their needs are met Team Development: Contribute to the enhancement of the Business Intelligence teams tools, skills, and culture, driving positive impacts on team performance and outcomes You will report to Senior Manager, Business Intelligence & Reporting What you will BRING At AXA XL, we view individuals holistically through their People, Business, and Technical Skills We re interested in what you bring, how you think, and your potential for growth We value diverse backgrounds and perspectives, recognizing that each person contributes uniquely to our teams success We value relevant education and experience in a related field Additionally, we encourage candidates with diverse educational backgrounds or equivalent experience to apply Here are some of the key skills important for the role: People Skills Customer Centricity: Brings a collaborative spirit, a can-do attitude, and a Customer First mindset, ensuring that stakeholder needs are prioritized Cross-Functional Collaboration: Ability to communicate effectively with teams, peers, and stakeholders across the globe, fostering collaboration and understanding Able to help and guide team members on technical issues, fostering their development and promoting self-directed problem-solving Growth Mindset: Passion for digital, data, and AI, along with a commitment to personal and team development in a digital and data-driven organization Resilience: Ability to lead a project or team, demonstrating adaptability and leadership under various circumstances Analytical & Strategic Mindset: Ability to analyze data effectively and develop strategic insights that drive decision-making and improve business outcomes Performance Excellence: Commitment to delivering high-quality results and continuously improving processes and performance metrics within the team BUSINESS Skills Business & Insurance Acumen: Ability to showcase relevant industry knowledge supporting multiple specialty areas of Data and Analytics Stakeholder Management: Ability to manage stakeholders effectively, understanding their needs and ensuring clear communication and support Simplifies Complexity: Ability to distill complex data concepts and analyses into clear, actionable insights for stakeholders Ensuring that technical information is accessible, enabling informed decision-making and fostering collaboration between technical and non-technical teams TECHNICAL Skills Data Visualization: Experience with end-user BI tools like Power BI, enabling effective presentation and visualization of data insights Reporting Tools: Proficincy in SQL, Advanced Excel, MS Access, and VBA, allowing for effective data manipulation and reporting Data Analytics: Ability to help and guide team members on technical issues, fostering skill development within the team to self-directedly manage data analytics tasks
Posted 1 week ago
10.0 - 15.0 years
35 - 40 Lacs
Gurugram
Work from Office
Manager, Business Intelligence & Reporting Gurugram/Bangalore, India AXA XL recognizes digital, data and information assets are critical for the business, both in terms of managing risk and enabling new business opportunities This data should not only be high quality, but also actionable - enabling AXA XL s executive leadership team to maximize benefits and facilitate sustained advantage Our Data, Intelligence & Analytics function is focused on driving innovation through optimizing how we leverage digital, data to drive strategy and differentiate ourselves from the competition As we develop an enterprise-wide data and digital strategy that moves us toward greater focus on the use of data and strengthen our digital reporting capabilities we are seeking a Manager, BI and Reporting In this role you will support/manage BI & reporting What you ll be DOING What will your essential responsibilities include? Be an expert and manage BI & Reporting BAU and effective stakeholder management Be and expert and manage BI & Reporting products and Impart training to users for self-service reporting Manage IDA BI & Reporting on various strategic initiatives as they arise and enable the development of the function and related capabilities Oversee the design/production/change for BI reporting Contribute to best practices and standards to ensure a consistent approach to BI reporting Raising data gaps to the IDA Data Quality team so that accurate information flows in our Data Architecture Partner with key areas within IDA, GT, and across business stakeholders for any BI requirement Instill a customer-first culture, prioritizing service for our business stakeholders above all An understanding of AI will be an added advantage You will report to the Senior Delivery Lead, Business Intelligence & Reporting What you will BRING We re looking for someone who has these abilities and skills: Required Skills and Abilities: Ability to communicate well within team, peers, teams across the globe, manage stakeholders effectively Brings in a collaborative spirit, can-do attitude and a Customer First mindset A minimum of a bachelor s or master s degree in a relevant discipline Relevant years of experience in a data role (analytics or engineer) supporting multiple specialty areas of Data and Analytics Passion for digital, data and experience working within a digital and data driven organization Experience on BI tool like Power BI etc Desired Skills and Abilities: Intermediate proficiency in SQL, Advance Excel and Power BI Able to help/guide his team members on any technical issues and develop them so that the team can self-directedly manage the same Ability to lead a project/team Who WE are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks For mid-sized companies, multinationals and even some inspirational individuals we don t just provide re/insurance, we reinvent it How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty With an innovative and flexible approach to risk solutions, we partner with those who move the world forward Learn more at axaxl com What we OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success That s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential It s about helping one another and our business to move forward and succeed Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at axaxl com / about-us / inclusion-and-diversity AXA XL is an Equal Opportunity Employer Total Rewards AXA XL s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security It provides competitive compensation and personalized, inclusive benefits that evolve as you do We re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence Sustainability At AXA XL, Sustainability is integral to our business strategy In an ever-changing world, AXA XL protects what matters most for our clients and communities We know that sustainability is at the root of a more resilient future Our 2023-26 Sustainability strategy, called Roots of resilience , focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations Our Pillars: Valuing nature: How we impact nature affects how nature impacts us Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future We re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans Addressing climate change: The effects of a changing climate are far-reaching and significant Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption Were building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions Integrating ESG: All companies have a role to play in building a more resilient future Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business We re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL s Hearts in Action programs These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving For more information, please see axaxl com/sustainability
Posted 1 week ago
7.0 - 12.0 years
15 - 25 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Target Industry: Digital Marketing Agencies Gender: Female Candidates only Experience: 8+ years in client management, strategy development, team leadership, creative direction, content creation, concept development, analytics and optimization.
Posted 1 week ago
8.0 - 11.0 years
35 - 37 Lacs
Kolkata, Ahmedabad, Bengaluru
Work from Office
Dear Candidate, We are seeking a Technology Consultant to advise clients on leveraging technology solutions to meet business goals. This role combines technical expertise with strategic planning to design, implement, and optimize IT systems. Key Responsibilities: Analyze client business requirements and develop tailored IT solutions. Evaluate existing infrastructure and recommend improvements. Lead the implementation of enterprise systems, cloud platforms, or applications. Provide technical roadmaps, feasibility studies, and ROI analysis. Stay updated with emerging technologies and industry trends. Required Skills & Qualifications: Broad knowledge of IT systems, cloud platforms, databases, and networks. Strong client-facing and communication skills. Experience with IT strategy, digital transformation, or systems integration. Familiarity with consulting frameworks and tools (e.g., TOGAF, ITIL). Bachelors degree in Computer Science or related field; MBA or certifications (e.g., AWS, Azure, PMP) preferred. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Delivery Manager Integra Technologies
Posted 1 week ago
0.0 - 1.0 years
1 - 2 Lacs
Noida
Work from Office
Responsibilities: * Develop digital strategies for brand growth. * Manage social media presence & online campaigns. * Optimize website performance through SEO techniques. *contact me direct in order to conduct an interview 9910191069 Accessible workspace Assistive technologies Performance bonus
Posted 1 week ago
5.0 - 10.0 years
8 - 18 Lacs
Mumbai
Work from Office
Role - Digital Banking-Digital Journey Manager Location - Mumbai Job Purpose: Prepare a Product Development enhancement plan for various existing products on Digital Application Platform (DAP)/Adobe/Auto Circle/Healthcare/EVA ,Whatsapp or any other platform Deliver effective solution to simplify customer acquisition by improving UI/UX, integrating various API/solutions available in the market with the platform to provide smooth onboarding. Co ordinate with stakeholders for approval on the development journey. Benchmark journey with other competition and continuous review of fields/flow. Job Responsibilities(JR): 1. Prepare the Product Development/enhancement plan for the Products managed Prepare a Product Development enhancement plan for various existing products on Digital Application Platform (DAP)/Adobe/AutoCircle/Healthcare/EVA/Whatsapp Discuss the requirement jointly with respective product teams, BSG-IT and other stakeholders and undertake development of the requirements for the products managed Overlook progress of development throughout the life-cycle for on-time and bug-free delivery Testing of the new developments for bugtesting process gaps and take corrective action Undertake enhancements for the various products to keep it relevant at all times 2. Business Support Regular interaction with implementation team seeking feedback on product, process. From all channels using digital platform Basis feedback received take up enhancements on all products on DAP, Adobe, Auto circle, Healthcare etc. And any other platform related to process, TAT, approval rates. Review feedback from external touch points to enhance the experience on all digital platforms. 3. Process Review for products managed Continuous review the process of existing journeys already deployed on Digital platform. Undertake enhancement for the various products to improve the process, UIUX, Fields, 4. Master Maintenance for the products managed Carry out periodic Master Maintenance for the platform and all products managed Streamline the Master Maintenance process jointly with various stakeholders Review the Master Maintenance platform (BusinessNext) and take up development work to improve the master maintenance process 5. Competition Benchmarking for the products managed Review competition offerings for capabilities, features, process, UI/UX and benchmark it to the banks offering Take development efforts to make our offering better than competition 6. Query and Troubleshooting for the products managed Resolve queries bugs reported by users Carry out Root Cause Analysis (RCA) for reported bugs and take corrective action in a time-bound manner Educational Qualifications Graduation Post-Graduation Certifications: AMFI Certification IRDA Certification NCFM Certification (Optional) CAIIB (Optional) Internal Certification (NR Modules) Skills Sales and Influencing Skills Banking Product & Process Knowledge NRI Product and Regulatory Knowledge Planning and Organizing Skills Communication Knowledge of Competition & Current trends in financial Industry.
Posted 1 week ago
10.0 - 18.0 years
20 - 35 Lacs
Pune
Work from Office
Role Vi Stores Lead Job Level/ Designation General Manager Function / Department Postpaid / Vi Stores Operations Reports to Cluster Postpaid Head Job Purpose Lead and Deliver the Sales and Operational KPIs for the Postaid business through Own stores channel by leveraging the infra and teams for Experience led sales, building and leveraging immersive digital experiences @ select LFSs and pitching MiFi, plan upgrade, Premium nos. etc. in the product portfolio. Key Result Areas/Accountabilities Revenue, Customer experience, Profitability and Digital Facilitate and lead the team on revenue metrics: -Post-paid Gross Adds through experience led selling -Quality of acquisition measured through T4M to T6M. -Base upgrade revenue -VIBS (non-mobility revenue) Lead indicators: MNP, Family IM penetration and participation, non-mobility products distribution mix, Consumer Enterprise contribution, Mifi and Premium nos. Drive a Digital First culture in the Vi Stores function in the cluster App download for new activations Telco ++ Drive Channel Profitability by building store level Productivity, Line item wise revenue visibility, driving additional revenue through alliances Driving new project roll out like monetization initiatives, and digitization for smooth execution Go to Market initiatives on engaging customers with various retail events organised in the geography to grow footfalls Ensuring Zero Service Denials and all non-network resolutions at Stores for customers to walk out smiling. Core Competencies, Knowledge, Experience Experience in Own Retail channel management Customer obsession for driving experience led sales Tech savvy for understanding and leveraging immersive digital experiences High on change management capabilities. Analytical and Insightful to build outside in perspective Has demonstrated capability to lead large teams Years of Experience 10+ years of experience in Retail Operations management Direct reports 3 6 Areal Retail Leads
Posted 1 week ago
2.0 - 7.0 years
1 - 4 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Project Summary: The Google Ads Technical Support Associate/Specialist is the go-to for Google Ads users, providing expert guidance to troubleshoot issues, navigate billing and payments, optimize campaigns, and unlock the full potential of the platform. This role demands a deep understanding of online advertising, exceptional problem-solving skills, and an unwavering commitment to customer satisfaction. Overall Job Purpose: Overall responsibility for the day-to-day management of the Team Leader group, reviewing people/process regularly to ensure that we meet and exceed all SLAs whilst adjusting and recommendations as required. Ensuring operational metrics (daily, weekly, monthly, and quarterly) are clearly communicated, understood and achieved. Prepare and present ongoing KPI performance and action plans to the client in weekly/monthly performance reviews. Ensure a strong professional relationship is always maintained with the client and proactive communication is adhered to in order to exceed expectations. Statement of Purpose for this role: Responsible for facilitating new hire training, performing training needs analysis, coaching, and conducting performance evaluations of trainees. knowledge: Payment methods and processing Billing cycles and invoices Troubleshooting payment issues Refund policies Account suspensions and reactivations Responsible for sending weekly training updates to client stakeholders, monitoring agent transactions to stay updated with product/process changes, and making necessary updates to training material. Reporting and Analytics: Track and report on training activities, participant progress, and training effectiveness, providing insights and recommendations to the leadership. Candidates should be familiar with similar workflows and should have held an entry-level position in the past. Qualifications & Requirements: Desired: Bachelor's degree in a relevant field or equivalent experience 2+ years of experience in Google Ads support or a related field Strong understanding of Google Ads policies, payment processing, and best practices Excellent written and verbal communication skills, Especially technical and business vocabulary Strong presentation and facilitation skills Excellent customer relationship management skills Strong analytical, problem solving, and conceptual skills Duties and Responsibilities Enable a culture of continuous improvement, including actively championing root cause analysis and deployment of corrective action at source. Work closely with the Operations Manager and HR/Recruitment team to deliver resource requirements in line with contractual requirements, staff attendance & attrition objectives. Promote Innovation Programme and support ideas implementation in order to drive efficiency and improve key SLA/KPI metrics Work closely with the Operations Manager and HR/Recruitment team to deliver resource requirements in line with contractual requirements; and staff attendance & attrition objectives. In conjunction with the Operations Manager and Training Leads, ensure tight implementation of staff training, development and performance programmes and ensure that processes and milestones are adhered to so that performance is optimised and employees are able to reach their full potential. Manage performance of direct reports against agreed goals for both results and behaviours, and review performance regularly. Promote and sustain a supportive learning environment. Ensure employees are thoroughly briefed and trained prior to the introduction of new processes to ensure implementation complies with the exacting requirements of the client, so that customer satisfaction / customer value are delivered to plan. Conduct Team Meetings with direct reports to ensure expedient communication and provide an open forum for input. Drive and implement team activities. Lead by example, be approachable and demonstrate a can do attitude to develop a culture of teamwork to drive the achievement and exceeding of targets. Ensure involvement of employees in decision making regarding issue resolution and future strategy planning. Drive wellness and engagement activities to encourage a culture of positive employee engagement and support. Coach and mentor Team Leaders to ensure goals are developed for their personal and professional growth and development. Identify performance related issues and develop action plans for improvement. Be prepared to take more formal action when goals are not achieved. Responsible for understanding and working with the client's statement of work. Act as an escalation point for employee relations, and customer issues, where the Team Leader assesses the need for additional support. Manage conflict and problem resolution for both types of situations. Prepare and present ongoing KPI performance and action plans to the client in weekly/monthly performance reviews. Ensure a strong professional relationship is always maintained with the client and proactive communication is adhered to in order to exceed expectations. Responsible for implementation and ownership of service improvement plans where required when KPI / SLA performance falls short of agreed target with client. Close cross-site cooperation with Operations Leads and teams based in other locations to ensure smooth execution of client requests and implementation of actions required to achieve common goals. Focus on driving and promoting innovations to improve overall efficiency and quality of work performed Required Qualifications & Experience: Fluency in written and spoken English is essential for this role Minimum of 12 months experience as a Team Lead is essential Excellent written and verbal communication skills with the ability to deliver clear messages Proven ability to develop and maintain effective relationships with others Strong people management skills with the ability to coach, mentor and motivate others Develops and implements strategies that optimise individual performance within the organisation Works collaboratively within a multicultural environment to accomplish team and organisation objectives Client focused with a commitment to delivering highly effective service standards including developing and maintaining professional client relationships Results orientated with a demonstrated ability to manage and exceed performance related targets Ability to plan time effectively in order to increase effectiveness, efficiency, and productivity Strong organisation, planning and prioritisation skills with the ability to manage several tasks at once Flexible in a fast paced, changeable environment and can adapt quickly Strong attention to detail to ensure information is complete and accurate Excellent analytical skills with the ability to identify risks and use data to evaluate root causes and provide solutions Strong decision making skills with the ability to identify key issues and implications to make informed and objective decisions Ability to work on own initiative to identify and solve problems using logic, judgement, and data and recommend solutions to achieve the desired organisational goal or outcome Proven ability to drive innovation and wellness programs within the team Ability to deliver effective presentations internally and externally Ability to manage projects effectively to ensure deliverables are achieved as per plan Displays a high level of professional integrity and promotes conduct and behaviours consistent with company standards
Posted 1 week ago
8.0 - 10.0 years
8 - 10 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
KEY RESPONSIBILITIES: Marketing Strategy: Develop and execute marketing plans and campaigns to promote our design and development services. Content Creation: Content Creation and Social Media Management: Create compelling content to cultivate our social media presence over LI, Facebook, X etc. Monitor and analyse the performance of these marketing campaigns, providing regular reports and recommendations for improvement. Lead Generation: Identify and target potential clients through various marketing channels, including digital marketing, events, and partnerships. Market Research: Conduct market research to identify new opportunities, trends, and competitive analysis. Brand Management: Ensure consistent brand messaging across all marketing materials and platforms. Collaboration: Work closely with the sales and development teams to align marketing efforts with business goals. Events & Webinars: Plan and execute events, webinars, and other promotional activities offline and online to showcase our services and expertise. QUALIFICATIONS: Bachelor's degree in Marketing, Business Administration, or a related field. MBA (Preferred) 2-3 years of experience in marketing, preferably in the software development or IT services industry. Strong understanding of digital marketing, including SEO, SEM, social media, email marketing, and content marketing. Excellent written and verbal communication skills. Exposure or knowledge of marketing software and tools, such as Google Analytics, HubSpot, MailChimp, etc. Creative thinking and problem-solving abilities. Strong analytical skills with the ability to interpret data and make data-driven decisions. Ability to work independently and as part of a team in a fast-paced environment. Preferred Skills: Exposure or Knowledge with graphic design tools such as Adobe Creative Suite (Photoshop, Illustrator). Familiarity with software development processes and terminology LOCATION : Work from office- Hyderabad.
Posted 1 week ago
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The digital strategy job market in India is thriving, with companies across various industries recognizing the importance of having a strong online presence. As a result, there is a high demand for skilled professionals who can develop and execute effective digital strategies to help businesses reach their goals.
The average salary range for digital strategy professionals in India varies based on experience and location. Entry-level positions typically start at around INR 4-6 lakhs per annum, while experienced professionals can earn upwards of INR 15-20 lakhs per annum.
In the digital strategy field, a typical career path may involve starting as a Digital Marketing Executive, then progressing to roles such as Digital Marketing Manager, Digital Strategy Manager, and eventually reaching the position of Chief Digital Officer or Director of Digital Strategy.
In addition to expertise in digital strategy, professionals in this field are often expected to have skills in areas such as data analysis, social media marketing, search engine optimization (SEO), content marketing, and project management.
As you explore opportunities in the digital strategy job market in India, remember to showcase your expertise, stay updated on industry trends, and be prepared to demonstrate your skills and experience in interviews. With the right preparation and confidence, you can land a rewarding career in this exciting field. Good luck!
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