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2.0 - 3.0 years

15 - 19 Lacs

vadodara

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Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Responsible for end to end ARU activities Responsible for Campaign management Required Qualifications and Experience Candidate should be management graduate with 2-3 years of work experience Excellent communication s. Proficient in computer knowledge

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2.0 - 3.0 years

15 - 19 Lacs

kharagpur

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Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Responsible for end to end ARU activities Responsible for Campaign management Required Qualifications and Experience Candidate should be management graduate with 2-3 years of work experience Excellent communication s. Proficient in computer knowledge

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2.0 - 3.0 years

15 - 19 Lacs

murshidabad

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Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Responsible for end to end ARU activities Responsible for Campaign management Required Qualifications and Experience Candidate should be management graduate with 2-3 years of work experience Excellent communication s. Proficient in computer knowledge

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2.0 - 3.0 years

15 - 19 Lacs

pune

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Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Responsible for end to end ARU activities Responsible for Campaign management Required Qualifications and Experience Candidate should be management graduate with 2-3 years of work experience Excellent communication s. Proficient in computer knowledge

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2.0 - 3.0 years

15 - 19 Lacs

angara, ranchi

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Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Responsible for end to end ARU activities Responsible for Campaign management Required Qualifications and Experience Candidate should be management graduate with 2-3 years of work experience Excellent communication s. Proficient in computer knowledge

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2.0 - 3.0 years

15 - 19 Lacs

ahmedabad

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Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Responsible for end to end ARU activities Responsible for Campaign management Required Qualifications and Experience Candidate should be management graduate with 2-3 years of work experience Excellent communication s. Proficient in computer knowledge

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2.0 - 3.0 years

15 - 19 Lacs

patna

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Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Responsible for end to end ARU activities Responsible for Campaign management Required Qualifications and Experience Candidate should be management graduate with 2-3 years of work experience Excellent communication s. Proficient in computer knowledge

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2.0 - 3.0 years

15 - 19 Lacs

faridabad

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Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Responsible for end to end ARU activities Responsible for Campaign management Required Qualifications and Experience Candidate should be management graduate with 2-3 years of work experience Excellent communication s. Proficient in computer knowledge

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2.0 - 3.0 years

15 - 19 Lacs

mumbai, goregaon

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Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Responsible for end to end ARU activities Responsible for Campaign management Required Qualifications and Experience Candidate should be management graduate with 2-3 years of work experience Excellent communication s. Proficient in computer knowledge

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2.0 - 3.0 years

15 - 19 Lacs

ghatal

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Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Responsible for end to end ARU activities Responsible for Campaign management Required Qualifications and Experience Candidate should be management graduate with 2-3 years of work experience Excellent communication s. Proficient in computer knowledge

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2.0 - 3.0 years

15 - 19 Lacs

bhiwadi

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Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Responsible for end to end ARU activities Responsible for Campaign management Required Qualifications and Experience Candidate should be management graduate with 2-3 years of work experience Excellent communication s. Proficient in computer knowledge

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2.0 - 3.0 years

15 - 19 Lacs

kolkata

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Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Responsible for end to end ARU activities Responsible for Campaign management Required Qualifications and Experience Candidate should be management graduate with 2-3 years of work experience Excellent communication s. Proficient in computer knowledge

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2.0 - 3.0 years

15 - 19 Lacs

benipatti, madhubani

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Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Responsible for end to end ARU activities Responsible for Campaign management Required Qualifications and Experience Candidate should be management graduate with 2-3 years of work experience Excellent communication s. Proficient in computer knowledge

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2.0 - 3.0 years

15 - 19 Lacs

surajgarha, lakhisarai

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Job Purpose This position is open with Bajaj Finance ltd.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Responsible for end to end ARU activities Responsible for Campaign management Required Qualifications and Experience Candidate should be management graduate with 2-3 years of work experience Excellent communication s. Proficient in computer knowledge

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1.0 - 3.0 years

1 - 4 Lacs

ahmedabad

Work from Office

We are seeking a versatile and proactive Intermediate SEO Executive & Digital Marketer with strong knowledge of Generative AI, Video AI, and content generation tools . The candidate must be able to combine SEO expertise, digital marketing strategies, and AI-driven approaches to deliver measurable results within defined timelines. Key Responsibilities AI-Driven Marketing & Content Leverage Generative AI, Video AI, and automation tools for content creation, keyword research, and marketing assets. Stay updated with AI-powered marketing trends and apply them to improve campaigns. Execute AI-led content strategies that align with market demand and user intent. SEO & Google Business Profile (GBP) Management Perform on-page and off-page SEO, keyword research, technical SEO audits, and link-building activities. Optimize and manage Google Business Profile for better visibility in local search. Monitor, report, and improve organic rankings and traffic with measurable KPIs. Strategic Digital Marketing Execution Analyze market demand and design clear, actionable strategies across SEO, social media, and content marketing. Create and manage campaigns on platforms like LinkedIn, Instagram, Twitter (X), and Facebook. Track performance, justify weightage of marketing efforts , and align activities with specific business goals. Content Strategy & Planning Develop and execute content calendars for blogs, social posts, newsletters, and videos. Ensure content is SEO-friendly, engaging, and tailored to target audiences. Collaborate with design, video, and copywriting teams to deliver high-quality assets. Continuous Learning & Adaptation Be a self-learner , adaptable to new AI and digital marketing tools. Continuously expand skill sets in SEO, PPC, SMM, Generative AI, and content marketing . Bring innovative ideas to improve results and stay competitive in the fast-changing AI-driven digital landscape. Required Skills & Qualifications 24 years of hands-on experience in SEO and digital marketing . Proficiency with AI tools (e.g., ChatGPT, Jasper, Copy.ai, Synthesia, Pictory, Runway ML, etc.). Strong understanding of Google Analytics, Search Console, SEMrush/Ahrefs, and GBP optimisation . Knowledge of social media marketing strategies and content execution . Excellent analytical, reporting, and communication skills. Ability to justify ROI of marketing activities and align efforts with time-bound results. What We Expect from You A growth mindset and passion for AI-driven marketing. Ability to work independently with accountability. Clear understanding of the role and acknowledgment of responsibilities. Proactive contribution to scaling brand visibility, traffic, and lead generation.

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7.0 - 12.0 years

3 - 5 Lacs

chennai, tamil nadu, india

On-site

Key Responsibilities: CFO Collaboration and Advisory Partner with CFOs to understand their strategic objectives, challenges, and operational priorities. Provide actionable insights and recommendations on leveraging automation and AI to improve financial reporting, forecasting, and compliance. Support CFOs in achieving financial transformation through technology and process innovation. Automation and AI Implementation Identify key finance processes suitable for automation and AI adoption (e.g., procure-to-pay, order-to-cash, record-to-report, treasury). Lead implementation of AI-driven tools and automation technologies to optimize finance operations. Ensure integration of new tools with existing ERP systems and workflows. Managing Outsourced Accounting & Finance Services Oversee outsourced finance operations including bookkeeping, payroll, management reporting, and tax compliance. Align outsourced services with clients automation and digital transformation strategies. Ensure timely, high-quality service delivery that adds measurable value to client organizations. Project Management Plan and execute client engagements involving automation, AI, and outsourcing initiatives. Manage timelines, budgets, and deliverables to ensure project success. Serve as the main client liaison to ensure transparent communication and proactive risk management. Business Development Support Collaborate with business development teams to understand client needs and craft tailored solutions. Create impactful proposals, presentations, and case studies demonstrating success in finance transformation. Build long-term relationships to drive client retention and new business opportunities. Team Coordination and Collaboration Work collaboratively with internal teams to ensure alignment on project goals and deliverables. Mentor junior staff on best practices in automation, AI technologies, and finance operations. Foster a team culture focused on continuous learning, innovation, and collaboration.

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5.0 - 9.0 years

12 - 16 Lacs

bengaluru

Work from Office

Educational Requirements Bachelor of Engineering Service Line Data & Analytics Unit Responsibilities We are looking for smart, self-driven, high energy people with top notch communication skills, intellectual curiosity and passion for technology in Machine Learning Space. Our analysts have a blend of in-depth domain expertise in one or more areas (Financial Services), strong business acumen and excellent soft skills & Exposure to Technology. Preferred Skills: Technology->KBE->Optimization->CPLEX Technology->Analytics - Packages->Gurobi Technology->Machine Learning->Generative AI

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5.0 - 10.0 years

15 - 17 Lacs

bengaluru

Work from Office

Role & responsibilities 1.Process Monitoring & Improvement Continuously monitor Order Management and Logistics Control Tower processes to identify inefficiencies, risks, and improvement opportunities. Define, prioritize, and execute process improvement initiatives to optimize service, cost, and compliance. Develop and track KPIs to ensure process efficiency, quality, and customer satisfaction. Partner with business and operations teams to standardize processes and drive operational excellence. 2. Digital Transformation & Automation Lead identification and implementation of digital tools and automation solutions (Python, Excel-based automation, RPA, dashboards, AI/ML solutions) for process efficiency. Collaborate with IT, data analytics, and automation delivery teams to ensure seamless deployment of solutions. Build and maintain dashboards and control tower visualizations for real-time monitoring and decision support. Act as a change agent, ensuring adoption and training of digital solutions across stakeholder groups. 3. Stakeholder Engagement & Project Leadership Partner with supply chain, logistics, order management, and IT teams to drive end-to-end project execution. Serve as the single point of contact for digitization initiatives within control tower functions. Manage project timelines, budgets, and resources effectively. Communicate project progress, risks, and outcomes to leadership and stakeholders. Qualifications & Skills Bachelors/Masters degree in Engineering, Supply Chain, Operations, or related field. 5–10 years of experience in supply chain, logistics, or order management with strong exposure to process improvement and digital transformation. Proven expertise in Lean Six Sigma, process re-engineering, and project management. Strong knowledge of Order Management and Logistics processes in a control tower environment. Hands-on experience with automation tools (Python, Excel VBA, RPA, AI/ML-based solutions, Power BI/Tableau dashboards). Excellent stakeholder management, communication, and change management skills. Strong analytical and problem-solving mindset with ability to translate business needs into digital solutions. Key Success Metrics Reduction in process inefficiencies and manual interventions. Increased automation adoption across Order & Logistics Control Tower processes. Improved process cycle times, accuracy, and compliance. Enhanced stakeholder satisfaction and decision-making speed. Delivery of measurable cost savings and productivity improvements.

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5.0 - 10.0 years

15 - 17 Lacs

bengaluru

Work from Office

Role & responsibilities 1.Process Monitoring & Improvement Continuously monitor Order Management and Logistics Control Tower processes to identify inefficiencies, risks, and improvement opportunities. Define, prioritize, and execute process improvement initiatives to optimize service, cost, and compliance. Develop and track KPIs to ensure process efficiency, quality, and customer satisfaction. Partner with business and operations teams to standardize processes and drive operational excellence. 2. Digital Transformation & Automation Lead identification and implementation of digital tools and automation solutions (Python, Excel-based automation, RPA, dashboards, AI/ML solutions) for process efficiency. Collaborate with IT, data analytics, and automation delivery teams to ensure seamless deployment of solutions. Build and maintain dashboards and control tower visualizations for real-time monitoring and decision support. Act as a change agent, ensuring adoption and training of digital solutions across stakeholder groups. 3. Stakeholder Engagement & Project Leadership Partner with supply chain, logistics, order management, and IT teams to drive end-to-end project execution. Serve as the single point of contact for digitization initiatives within control tower functions. Manage project timelines, budgets, and resources effectively. Communicate project progress, risks, and outcomes to leadership and stakeholders. Qualifications & Skills Bachelors/Masters degree in Engineering, Supply Chain, Operations, or related field. 5–10 years of experience in supply chain, logistics, or order management with strong exposure to process improvement and digital transformation. Proven expertise in Lean Six Sigma, process re-engineering, and project management. Strong knowledge of Order Management and Logistics processes in a control tower environment. Hands-on experience with automation tools (Python, Excel VBA, RPA, AI/ML-based solutions, Power BI/Tableau dashboards). Excellent stakeholder management, communication, and change management skills. Strong analytical and problem-solving mindset with ability to translate business needs into digital solutions. Key Success Metrics Reduction in process inefficiencies and manual interventions. Increased automation adoption across Order & Logistics Control Tower processes. Improved process cycle times, accuracy, and compliance. Enhanced stakeholder satisfaction and decision-making speed. Delivery of measurable cost savings and productivity improvements.

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2.0 - 4.0 years

4 - 8 Lacs

chennai, tamil nadu, india

On-site

Key Responsibilities: Regional Leadership Develop and implement regional strategies to drive digital adoption in alignment with national digital banking goals. Set and monitor performance targets that support the bank's broader digital objectives. Lead, mentor, and support Area Heads and their teams in achieving digital adoption targets and organizational goals. Program Management Oversee the planning and execution of digital adoption campaigns and initiatives. Ensure optimal resource allocation to support customer onboarding and increase digital product usage. Monitor program outcomes and make data-driven adjustments to improve effectiveness. Team Management Manage a regional workforce, including Area Heads, Digital Banking Champions, and Team Leaders. Build a high-performance, collaborative culture focused on results, innovation, and customer success. Organize training and development programs to upgrade digital competencies across the team. Stakeholder Engagement Collaborate with branches, area offices, internal departments, and external partners for successful program implementation. Maintain strong working relationships with key stakeholders, including corporate headquarters. Represent the region in leadership forums, reviews, and strategic discussions. Performance Monitoring Track, analyze, and report KPIs related to digital adoption within the region. Identify trends, challenges, and success stories to continuously refine strategy. Ensure compliance with internal policies and regulatory standards. Customer Focus Promote a customer-first approach in all digital initiatives. Address customer feedback promptly and proactively resolve issues. Design and implement digital solutions that enhance the overall customer experience. Innovation and Continuous Improvement Identify and implement cutting-edge technologies and process improvements to boost digital adoption. Stay informed about digital banking trends, competitor practices, and new tools. Drive a culture of innovation and continuous improvement within the regional team. Financial Management Prepare and manage the regional budget for Digital Banking Adoption Services. Monitor expenses and ensure alignment with financial plans and cost-efficiency goals. Identify and implement cost-saving measures without compromising service quality. Risk Management Proactively identify risks associated with digital adoption and establish mitigation plans. Ensure all initiatives comply with applicable data privacy, security, and regulatory requirements. Enforce robust policies to safeguard customer data and banking infrastructure.

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0.0 - 2.0 years

4 - 8 Lacs

siliguri, west bengal, india

On-site

Digital Strategy Development Develop and execute digital strategies aimed at enhancing the digital banking experience. Work closely with cross-functional teams to ensure alignment of digital initiatives with overall business goals and customer expectations. Digital Channel Management Manage and optimize digital channels such as online banking, mobile applications, and other digital touchpoints. Ensure high usability, seamless functionality, and robust security across platforms, resolving technical or performance issues as needed. Customer Experience Enhancement Identify and act on opportunities to elevate the digital customer journey. Collaborate with UI/UX teams to improve interface design and overall customer engagement. Product Development Work alongside product development teams to design, develop, and improve digital banking products. Perform market analysis to incorporate trends and customer needs into digital offerings. Regulatory Compliance Stay up to date with regulatory and legal frameworks related to digital banking. Ensure all digital initiatives adhere to compliance standards and industry regulations. Data Analysis and Reporting Leverage data analytics tools to monitor digital banking usage and performance. Generate actionable insights and reports to guide strategic planning and improve customer engagement. Technology Integration Partner with IT teams to integrate cutting-edge technologies into the digital banking ecosystem. Evaluate new tools and systems for potential implementation. Security and Risk Management Develop and maintain security protocols to safeguard digital banking operations. Address cybersecurity risks and enforce data protection standards. Training and Development Conduct training programs for internal teams and stakeholders on new digital tools, platforms, and processes. Foster a culture of continuous learning and innovation in digital banking.

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0.0 - 2.0 years

4 - 8 Lacs

jaipur, rajasthan, india

On-site

Digital Strategy Development Develop and execute digital strategies aimed at enhancing the digital banking experience. Work closely with cross-functional teams to ensure alignment of digital initiatives with overall business goals and customer expectations. Digital Channel Management Manage and optimize digital channels such as online banking, mobile applications, and other digital touchpoints. Ensure high usability, seamless functionality, and robust security across platforms, resolving technical or performance issues as needed. Customer Experience Enhancement Identify and act on opportunities to elevate the digital customer journey. Collaborate with UI/UX teams to improve interface design and overall customer engagement. Product Development Work alongside product development teams to design, develop, and improve digital banking products. Perform market analysis to incorporate trends and customer needs into digital offerings. Regulatory Compliance Stay up to date with regulatory and legal frameworks related to digital banking. Ensure all digital initiatives adhere to compliance standards and industry regulations. Data Analysis and Reporting Leverage data analytics tools to monitor digital banking usage and performance. Generate actionable insights and reports to guide strategic planning and improve customer engagement. Technology Integration Partner with IT teams to integrate cutting-edge technologies into the digital banking ecosystem. Evaluate new tools and systems for potential implementation. Security and Risk Management Develop and maintain security protocols to safeguard digital banking operations. Address cybersecurity risks and enforce data protection standards. Training and Development Conduct training programs for internal teams and stakeholders on new digital tools, platforms, and processes. Foster a culture of continuous learning and innovation in digital banking.

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0.0 - 2.0 years

4 - 8 Lacs

karaikudi, tamil nadu, india

On-site

Digital Strategy Development Develop and execute digital strategies aimed at enhancing the digital banking experience. Work closely with cross-functional teams to ensure alignment of digital initiatives with overall business goals and customer expectations. Digital Channel Management Manage and optimize digital channels such as online banking, mobile applications, and other digital touchpoints. Ensure high usability, seamless functionality, and robust security across platforms, resolving technical or performance issues as needed. Customer Experience Enhancement Identify and act on opportunities to elevate the digital customer journey. Collaborate with UI/UX teams to improve interface design and overall customer engagement. Product Development Work alongside product development teams to design, develop, and improve digital banking products. Perform market analysis to incorporate trends and customer needs into digital offerings. Regulatory Compliance Stay up to date with regulatory and legal frameworks related to digital banking. Ensure all digital initiatives adhere to compliance standards and industry regulations. Data Analysis and Reporting Leverage data analytics tools to monitor digital banking usage and performance. Generate actionable insights and reports to guide strategic planning and improve customer engagement. Technology Integration Partner with IT teams to integrate cutting-edge technologies into the digital banking ecosystem. Evaluate new tools and systems for potential implementation. Security and Risk Management Develop and maintain security protocols to safeguard digital banking operations. Address cybersecurity risks and enforce data protection standards. Training and Development Conduct training programs for internal teams and stakeholders on new digital tools, platforms, and processes. Foster a culture of continuous learning and innovation in digital banking.

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0.0 - 1.0 years

4 - 8 Lacs

karaikudi, tamil nadu, india

On-site

Digital Strategy Development Develop and execute digital strategies aimed at enhancing the digital banking experience. Work closely with cross-functional teams to ensure alignment of digital initiatives with overall business goals and customer expectations. Digital Channel Management Manage and optimize digital channels such as online banking, mobile applications, and other digital touchpoints. Ensure high usability, seamless functionality, and robust security across platforms, resolving technical or performance issues as needed. Customer Experience Enhancement Identify and act on opportunities to elevate the digital customer journey. Collaborate with UI/UX teams to improve interface design and overall customer engagement. Product Development Work alongside product development teams to design, develop, and improve digital banking products. Perform market analysis to incorporate trends and customer needs into digital offerings. Regulatory Compliance Stay up to date with regulatory and legal frameworks related to digital banking. Ensure all digital initiatives adhere to compliance standards and industry regulations. Data Analysis and Reporting Leverage data analytics tools to monitor digital banking usage and performance. Generate actionable insights and reports to guide strategic planning and improve customer engagement. Technology Integration Partner with IT teams to integrate cutting-edge technologies into the digital banking ecosystem. Evaluate new tools and systems for potential implementation. Security and Risk Management Develop and maintain security protocols to safeguard digital banking operations. Address cybersecurity risks and enforce data protection standards. Training and Development Conduct training programs for internal teams and stakeholders on new digital tools, platforms, and processes. Foster a culture of continuous learning and innovation in digital banking.

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0.0 - 3.0 years

4 - 8 Lacs

karaikudi, tamil nadu, india

On-site

Digital Strategy Development Develop and execute digital strategies aimed at enhancing the digital banking experience. Work closely with cross-functional teams to ensure alignment of digital initiatives with overall business goals and customer expectations. Digital Channel Management Manage and optimize digital channels such as online banking, mobile applications, and other digital touchpoints. Ensure high usability, seamless functionality, and robust security across platforms, resolving technical or performance issues as needed. Customer Experience Enhancement Identify and act on opportunities to elevate the digital customer journey. Collaborate with UI/UX teams to improve interface design and overall customer engagement. Product Development Work alongside product development teams to design, develop, and improve digital banking products. Perform market analysis to incorporate trends and customer needs into digital offerings. Regulatory Compliance Stay up to date with regulatory and legal frameworks related to digital banking. Ensure all digital initiatives adhere to compliance standards and industry regulations. Data Analysis and Reporting Leverage data analytics tools to monitor digital banking usage and performance. Generate actionable insights and reports to guide strategic planning and improve customer engagement. Technology Integration Partner with IT teams to integrate cutting-edge technologies into the digital banking ecosystem. Evaluate new tools and systems for potential implementation. Security and Risk Management Develop and maintain security protocols to safeguard digital banking operations. Address cybersecurity risks and enforce data protection standards. Training and Development Conduct training programs for internal teams and stakeholders on new digital tools, platforms, and processes. Foster a culture of continuous learning and innovation in digital banking.

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