13 Digital Servicing Jobs

Role Overview: As the AVP, Senior Functional Remediation Coordinator (L11) at Synchrony, you will lead complex consumer remediations that involve multiple levels of customer harm, ambiguity, or regulatory complexity. Your responsibilities will include managing a portfolio of complex remediations, mentoring and coaching FRCs, making decisions on remediation approaches autonomously, and driving process improvement initiatives. You will collaborate with various stakeholders, ensure efficient delivery of remediation efforts, and facilitate seamless communication among teams. Key Responsibilities: - Manage a portfolio of complex and moderately complex remediations, identify impacted customer popu...

Role Overview: As a Solution Architect at Capgemini, you will have the opportunity to lead architectural design within a business area with significant customer and colleague impacts. Your role will involve creating an architectural vision aligned with the business goals, providing technical solutions for customers and colleagues, and ensuring end-to-end assurance of scalable solutions. You will act as a subject matter expert trusted by the business area to drive their aspirations forward and challenge the status quo by providing fresh perspectives. Collaboration with a team of architects will be essential to find the right technology solutions for the business areas. Key Responsibilities: -...

As a Lead of Experience Customer/ Distributor at Prudential Health India (PHI), your role will involve the following key responsibilities: - Building the Customer and Distributor Experience (CX/DX) strategy and seeking leadership sponsorship - Building CX and DX journey maps and ensuring value chain prepositions are in place - Collaborating with Technology, Ops, Claims, and UW function to execute the strategy - Driving initiatives across the organization - Aligning with DX strategy and seeking Distribution leadership sign off - Partnering with technology to create a digital servicing model across all sub-functions of the central operations team - Focusing on cost efficiency with scalability ...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Role Overview: - Leading architectural design within a business area that has true customer and colleague impacts. - Creating an architectural vision in keeping with the business providing a technical solution for customer and colleagues. - Owning the technical solution, providing an end-to-end...

As an AVP, Senior Functional Remediation Coordinator at Synchrony, your role involves leading complex consumer remediations with multiple levels of customer harm, ambiguity, or regulatory complexity. You will manage a portfolio of complex and moderately complex remediation projects, working with process owners, subject matter experts, and Analytics to identify impacted customer populations and assess the nature and extent of harm requiring remediation. Your responsibilities will include handling remediation with ambiguous paths, mentoring and coaching Functional Remediation Coordinators (FRCs), managing escalations, and operating with high levels of autonomy in decision-making. You will also...

Role Overview: As an Avaloq Business Analyst, you will be working on various modules within Avaloq, such as Cash Flow, Corporate Actions, Cost and Fees Processing, Static Data Management, Securities Trading and Transfers, OTC Stock Options, Structured Products, Exchange-Traded Derivatives, and Securities Lending. Your primary focus will be driving digital transformation initiatives in wealth management using Avaloq. You will also be responsible for creating and maintaining essential documentation such as Business Requirement Documents (BRD), Functional Specification Documents (FSD), and Requirements Traceability Matrices (RTM). Additionally, your role will involve conducting UAT planning, te...

Role Overview: As a Solution Architect at Capgemini, you will have the opportunity to lead architectural design within a business area that has true customer and colleague impacts. You will be responsible for creating an architectural vision in alignment with the business, providing technical solutions for customers and colleagues, and owning the end-to-end assurance to meet business needs. Your role will involve acting as a Subject Matter Expert (SME) that the business trusts to realize their aspirations in driving the business forward and challenging the status quo with new thinking. Collaboration with a team of like-minded architects will be essential to find the right technology solution...

You will be working as an AVP, Senior Functional Remediation Coordinator at Synchrony, a leading consumer financial services company known for its digitally enabled product suites. Synchrony has been ranked highly among India's Best Companies to Work for and offers a range of employee benefits and programs to support work-life integration and overall well-being. As an AVP, you will be leading complex consumer remediations involving multiple levels of customer harm, ambiguity, or regulatory complexity. Your responsibilities will include managing a portfolio of complex and moderately complex remediations, collaborating with various stakeholders to drive remediation efforts autonomously, mentor...

As the AVP, Senior Functional Remediation Coordinator (L11) at Synchrony, you will play a crucial role in leading complex consumer remediations involving multiple levels of customer harm, ambiguity, or regulatory complexity. Your responsibilities will include managing a portfolio of complex and moderately complex remediation projects, collaborating with process owners, SMEs, and Analytics to identify impacted customer populations, and assessing the nature and extent of harm requiring remediation. You will be responsible for handling remediations with ambiguous or undefined paths, requiring strong business process knowledge to design unique remediation plans and expert-level understanding of ...

About the Role We're looking for a passionate product contributor to help shape the future of digital servicing in our mobile app. This role focuses on building intuitive service request features that simplify banking for millions of users, making everyday interactions smoother and more empowering. What You'll Do Design and deliver mobile-first features that enable customers to raise and track service requests effortlessly. Work closely with product, design, and engineering teams to bring customer needs to life through thoughtful digital experiences. Ensure service journeys are simple, secure, and aligned with our commitment to customer satisfaction. Continuously improve features based on cu...

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building ...

Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building jo...

Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building jo...