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1.0 - 2.0 years

3 - 8 Lacs

guntur, andhra pradesh, india

On-site

Graduate with minimum 1- 2 years of experience in Banking/Insurance Must have experience in CA Sales or sales of any financial product Look for Installation of POS Machine and Sound Box Depth Knoweledge of Merchant Acquisiton Business The relationship officer will be responsible for ensuring engagement and visitation of all retail and Digital portfolio merchants assigned. Relationship Officer will be responsible for portfolio enhancement entailing activation, win-back of volume share from competition. Maintaining complete volume share for both POS & UPI, upselling Soundbox/POS etc & cross-sell. To achieve Merchant Acquiring product and cross-sell targets as Defined by management month on month. To source Merchant Acquiring products (POS, Soundboxes.) from the portfolio basis expansions by the existing merchants. (New outlet/New business line), self-employed segments, existing customer leads To create an additional income line & eventually make the merchants more profitable to business, the Relationship Officer must ensure increased cross-sell penetration in portfolio merchants basis benchmark. The Relationship Officer will be responsible for ensuring 100% leads & databases. Relationship Officer must ensure all documents are checked in Originals, including KYC. Sign OSV after checking the originals only. Visit the customers premises to pick up documents as per policy requirement and Login the file. The relationship officer will ensure quality business sourcing as per defined norms & ensure all sales processes are adhered.

Posted 17 hours ago

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3.0 - 7.0 years

0 Lacs

gandhinagar, gujarat

On-site

The Solutions Development Consultant position at Telus Digital located in Gandhinagar, Gujarat, involves providing expertise in building solutions from the customer experience (CXM), trust and safety (TnS), and digital (DX) portfolio offerings. In this role, you will collaborate with cross-functional teams to gather inputs for new logos, growth to existing customers, renewals, and change orders. It is your responsibility to ensure that the agreed-upon solution requirements are documented following defined solutioning protocols and processes. Additionally, you will be tasked with translating these requirements into the applicable contractual format, such as a statement of work (SOW). Key responsibilities of this role include coordinating inputs from cross-functional teams to develop solutions that meet customer requirements, offering solutions expertise throughout the sales lifecycle, documenting agreed-upon solutions requirements, overseeing the translation of solutions requirements into the applicable contractual format (e.g., statement of work), and supporting continuous improvement initiatives aimed at increasing automation and reducing the time to deliver solutions. The core competencies expected for this position include providing support, focusing on customers, embracing technology, and managing self-development. Functional competencies required for success in this role include possessing broad knowledge of customer experience and trust and safety business, familiarity with solutions coordination and development, solid stakeholder management skills, and a general understanding of project management principles.,

Posted 1 month ago

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