7 Digital Operations Jobs

As a Digital Operations Analyst you will be responsible and accountable for developing subject matter expertise on the process and timely delivery of tasks with highest standards You will be working on a process focused on specific aspects of business operations such as organic, social media and advertising campaigns Specifics of the job profile will largely depend on the process and team you are aligned with and will evolve over time. You will be working in process based teams and your responsibilities may include the following: Keyword Research and ad copywriting for campaigns and posts Creative Design for ad and post banners Campaign Reporting Campaign set up and activation on Google ads, Facebook ads or other advertising platforms What youll need to succeed in the role Good communication (written and spoken) skills in English Excellent analytical skills Eye for precision and attention to details Quick learning and grasping capability Demonstrate integrity, maturity and a constructive approach to challenges Graduate or equivalent degree in any stream Interest/ Experience in digital marketing will be a plus

Key Responsibilities: Strategic Leadership: Drive the strategic direction of the Digital Operations team, aligning all activities with business goals and ensuring that digital operations meet or exceed all defined KPIs and Goals. Define a forward-looking vision for digital operations, focusing on efficiency, automation, and continuous improvement. Develop a customer-centric approach to digital operations, ensuring all platform activities and enhancements align with customer needs and expectations. P&L Responsibility & Financial Performance: Profit & Loss Ownership: Oversee the practices P&L, managing revenue generation, cost control, and overall financial performance to meet or exceed budgetary goals. Revenue Growth: Drive revenue growth through effective pricing strategies, cost management, and maximizing efficiency across digital operations. inancial Forecasting: Develop accurate financial forecasts and manage practice budgets, ensuring alignment with company financial goals and targets. Business Development Support & Client Relationship Management: Client Relationship Management: Support client relationship building and management, working closely with sales teams to foster strong client partnerships and identify growth opportunities. Sales Enablement & Pre-Sales Support: Collaborate with sales and pre-sales teams to support business development, contributing to proposal development, RFP responses, and showcasing digital operations capabilities to clients. Market Intelligence & Competitive Analysis: Provide insights into market trends, customer needs, and competitor offerings to support business development and help tailor digital offerings to market demand. Platform Management: Drive delivery of all the Support and Maintenance programs of CMS platforms and marketing automation tools, ensuring seamless integration, high performance, and security. Managed Services & Tagging: Grow a managed services team responsible for the implementation and maintenance of marketing and analytics tagging, ensuring data integrity and accuracy to support analytics and decision-making. Innovation & Technology Roadmap: Innovation in Digital Platforms: Identify and implement emerging technologies Tools, and innovative solutions to differentiate our digital services, offer scalability, and rich user experience. Technology Roadmap: Develop and manage a technology roadmap for digital operations platforms, ensuring alignment with industry trends and business needs. Performance Optimization: Establish and monitor key performance indicators (KPIs) to measure and enhance operational effectiveness. Identify and drive continuous improvement initiatives, leveraging analytics and team insights to optimize processes and outcomes. Process Standardization & Quality Assurance: Develop, document, and enforce standard operating procedures (SOPs) to maintain high quality and consistency across all digital operations. Change Management & Process Transformation: Change Management: Lead and support change management initiatives, particularly around digital transformation projects, ensuring smooth adoption across teams. Process Improvement Initiatives: Identify inefficiencies and drive process transformation to streamline operations, improve productivity, and enhance quality. Team Development & Collaboration: Mentor and develop team members, fostering a collaborative, innovative, and growth-oriented culture. Promote cross-functional collaboration with stakeholders, including Marketing, IT, and Analytics, to align digital operations with organizational goals. Qualifications: Academic: Bachelors degree in Computer Science, Information Technology, Digital Marketing, or a related field. Experience: Minimum 12+ years of IT experience in services industry with 5+ years in technical operations management, with a proven track record in a digital operations environment. Problem-Solving & Communication: Excellent analytical skills with the ability to troubleshoot and solve complex issues. Strong interpersonal and communication skills, with the ability to influence stakeholders and effectively communicate technical concepts. Additional Skills: Familiarity with ITIL practices and Agile methodologies is essential. Proficiency in creating and managing documentation for operations, processes, and SOPs.

Skills : Relational database/database-driving application, Docker and Kubernetes base implementation , DevOps process , Shell/Perl and python Scripting , Required Candidate profile E2E integration and verification experience, Familiarity with Openstack and cloud principles, Notice Period: 0-30 days, Location: Gurugram

Job description: Significant experience working with at least one content management system, preferably Adobe Experience Maker (AEM), both on the technical and content sideGood understanding of HTML, SEO and #UX.Analytics skills (Adobe and/or Google Analytics).Detail-oriented, with strong analytical and problem-solving skills. Excellent stakeholder engagement skills, with the ability to work across multiple internal and external stakeholders.Being a team player and collaborating effectively with a geographically dispersed teamAnalyzing and presenting data to key stakeholders.Thinking outside the box to come up with innovative points of view on existing or new challenges Experience in persona driven audience targeting and creative identification of devising digital techniques to drive engagement .Adept at using AEM authoring interface, in order to:Create new website structure or updating existing website structure.Managing tag structure and website taxonomy.Migrating content between environments via content packages Setting up website pages.Managing digital assets.Strong experience leading a team of content authors and train them on content management operations (component/template selection, tagging guidelines etc.) Strong experience of working as a product owner in an agile scrum framework with AEM development teams and using tools like Rally, Jira, TFS or similar.Strong experience of working with IT operational support teams and responding to service availability incidents (website downtime) Strong experience of guiding junior team members on BAU website management tasks.Some experience needed (Basic experience is necessary and sufficient).Some experience testing AEM components in hashtag#TouchUI as well as hashtag#Classic UI Some experience of using web accessibility tools like Siteimprove/SilkTide etc. to ensure the content compliance with defined accessibility rules.Some experience in supporting cookie compliance implementation on websites using standard tools like OneTrust or similar Some experience with supporting integration of AEM with other systems

Key Responsibilities: Strategic Leadership: Drive the strategic direction of the Digital Operations team, aligning all activities with business goals and ensuring that digital operations meet or exceed all defined KPIs and Goals. Define a forward-looking vision for digital operations, focusing on efficiency, automation, and continuous improvement. Develop a customer-centric approach to digital operations, ensuring all platform activities and enhancements align with customer needs and expectations. P&L Responsibility & Financial Performance: Profit & Loss Ownership: Oversee the practices P&L, managing revenue generation, cost control, and overall financial performance to meet or exceed budgetary goals. Revenue Growth: Drive revenue growth through effective pricing strategies, cost management, and maximizing efficiency across digital operations. inancial Forecasting: Develop accurate financial forecasts and manage practice budgets, ensuring alignment with company financial goals and targets. Business Development Support & Client Relationship Management: Client Relationship Management: Support client relationship building and management, working closely with sales teams to foster strong client partnerships and identify growth opportunities. Sales Enablement & Pre-Sales Support: Collaborate with sales and pre-sales teams to support business development, contributing to proposal development, RFP responses, and showcasing digital operations capabilities to clients. Market Intelligence & Competitive Analysis: Provide insights into market trends, customer needs, and competitor offerings to support business development and help tailor digital offerings to market demand. Platform Management: Drive delivery of all the Support and Maintenance programs of CMS platforms and marketing automation tools, ensuring seamless integration, high performance, and security. Managed Services & Tagging: Grow a managed services team responsible for the implementation and maintenance of marketing and analytics tagging, ensuring data integrity and accuracy to support analytics and decision-making. Innovation & Technology Roadmap: Innovation in Digital Platforms: Identify and implement emerging technologies Tools, and innovative solutions to differentiate our digital services, offer scalability, and rich user experience. Technology Roadmap: Develop and manage a technology roadmap for digital operations platforms, ensuring alignment with industry trends and business needs. Performance Optimization: Establish and monitor key performance indicators (KPIs) to measure and enhance operational effectiveness. Identify and drive continuous improvement initiatives, leveraging analytics and team insights to optimize processes and outcomes. Process Standardization & Quality Assurance: Develop, document, and enforce standard operating procedures (SOPs) to maintain high quality and consistency across all digital operations. Change Management & Process Transformation: Change Management: Lead and support change management initiatives, particularly around digital transformation projects, ensuring smooth adoption across teams. Process Improvement Initiatives: Identify inefficiencies and drive process transformation to streamline operations, improve productivity, and enhance quality. Team Development & Collaboration: Mentor and develop team members, fostering a collaborative, innovative, and growth-oriented culture. Promote cross-functional collaboration with stakeholders, including Marketing, IT, and Analytics, to align digital operations with organizational goals. Qualifications: Academic: Bachelors degree in Computer Science, Information Technology, Digital Marketing, or a related field. Experience: Minimum 12+ years of IT experience in services industry with 5+ years in technical operations management, with a proven track record in a digital operations environment. Problem-Solving & Communication: Excellent analytical skills with the ability to troubleshoot and solve complex issues. Strong interpersonal and communication skills, with the ability to influence stakeholders and effectively communicate technical concepts. Additional Skills: Familiarity with ITIL practices and Agile methodologies is essential. Proficiency in creating and managing documentation for operations, processes, and SOPs.

Consulting, Manager (Digital Operations - Financial Services) MBA from tier-1 business school Collaborate and contribute as a project team leader and as a team member to deliver complex financial services engagements spanning multiple sectors, including Banking, Capital Markets, Insurance, and Asset Management . Work with leading financial services institutions to deliver significant programs in the areas of: Digital transformation Operational excellence Customer & employee experience Risk & compliance management Payments transformation Organizational transformation Business case development Execution planning & roadmap development Relevant consulting experience with a top-tier consulting firms, or internal consulting divisions of major financial institutions 6-8 years of experience in the financial services sector (e.g. Banking, Capital Markets, Insurance, Asset Management) with expertise in one of the following competency areas: target operating model design, process design, change management, payments, operational risk management, customer experience Proven experience in analyzing and solving complex business challenges that require cross functional expertise Track record of managing large programs involving multiple workstreams and stakeholders Exposure to multiple financial services sectors would be preferred Excellent verbal and written communication skills, including developing PowerPoint presentations with an aptitude for compelling storytelling Sound working knowledge of digital and analytics capabilities & trends within financial services would be an asset Certifications in the areas of Lean, Six-sigma, and Agile would is a plus A demonstrated commitment to valuing differences, developing and coaching diverse teams, and ensuring diverse perspectives are heard If you are interested, please share me your updated cv at pramod@bharatjobs.com

Experience: 4-10 years of experience in digital operations, digital marketing, or campaign management. Technical Proficiency: Experience working with digital platforms such as Google Ads, Facebook Ads, and programmatic advertising platforms. Familiarity with digital analytics tools (e.g., Google Analytics, Adobe Analytics) and data visualization tools (e.g., Tableau, Power BI). Basic understanding of HTML, JavaScript, and ad serving technologies. Analytical Skills: Strong ability to analyze csampaign performance, identify trends, and make data-driven recommendations to improve effectiveness. Process-Oriented: Ability to manage and optimize digital processes to ensure efficiency and consistency. Communication: Excellent written and verbal communication skills, with the ability to explain technical details to non-technical stakeholders. Attention to Detail: High attention to detail, ensuring that all digital campaigns meet quality and performance standards.