Digital Marketing Manager

Job Description – Digital Marketing Client Servicing Manager

Company: Pixel Studios
Designation: Client Servicing Manager – Digital Marketing
Location: Chennai
Experience: 2–3Years

Job Summary

We are looking for an experienced and proactive Digital Marketing Client Servicing Manager to manage client relationships across multiple industries. The candidate should have a strong understanding of digital marketing, business requirements and client management, with the ability to develop strategic marketing recommendations and drive client growth.

Roles & Responsibilities

• Manage end-to-end client relationships and act as the primary point of contact for assigned accounts.
• Understand client business models, industry trends, target audiences and marketing objectives.
• Develop and recommend digital marketing strategies aligned with client business goals.
• Have a good understanding of SEO, SMO, Social Media Marketing, Branding, Website Development and other digital marketing services.
• Analyse client websites, competitors and digital presence to identify growth opportunities.
• Coordinate with internal teams including SEO, Social Media, Content, Design and Development to ensure timely execution.
• Conduct regular client meetings, monthly performance reviews and strategic discussions.
• Monitor campaign performance, analyse reports and recommend improvements based on data.
• Prepare client presentations, monthly reports, meeting minutes and action plans.
• Identify opportunities for upselling and cross-selling additional digital marketing services.
• Proactively address client concerns, ensure service quality and improve client retention.
• Stay updated with digital marketing trends, AI tools, automation and industry developments.

Required Skills & Competencies

• Strong knowledge of digital marketing concepts and platforms.
• Understanding of SEO, SMO, Google Analytics 4 and Google Search Console.
• Ability to understand and manage clients across different industries.
• Excellent verbal and written communication skills.
• Strong presentation, negotiation and relationship management skills.
• Analytical thinking and problem-solving abilities.
• Ability to translate business requirements into digital marketing strategies.
• Strong team coordination, planning and time management skills.
• Proficiency in MS Excel, PowerPoint and reporting tools.

Candidate Profile

The ideal candidate should be a strategic thinker with a strong digital marketing understanding and the ability to handle multiple clients independently. The candidate must be capable of moving beyond routine coordination to provide business-oriented marketing solutions and build long-term client partnerships.

Pay: ₹40,000.00 per month

Work Location: In person