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5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Finance & Collections Manager, you will be responsible for driving credit control, managing in-house collections, and facilitating communication between financing partners and internal teams. Your role will involve taking ownership of sensitive tasks that require a combination of operational efficiency and strategic oversight. Your key responsibilities will include managing the collections lifecycle, handling customer escalations, addressing exceptions, resolving disputes, overseeing the recovery process, managing delinquencies, handling debt recovery, coordinating with third-party collections agencies, monitoring compliance, and tracking customer satisfaction metrics. The ideal candidate for this role would have experience in scaling up operations, leading automation and outsourcing projects, familiarity with digital KYC processes, credit bureau integrations, and reconciliation software. Previous experience in team management would be advantageous. This is a full-time position that offers benefits such as Provident Fund. The work location for this role is in person.,
Posted 1 month ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
As a Financial Crime Operations Manager at CommBank in Bangalore, you play a crucial role in ensuring that all AML/Sanctions/KYC/TM processes are in line with regulatory requirements and the bank's expectations. Your contribution directly impacts the control environment effectiveness to prevent financial crimes and uphold the bank's integrity. Your primary responsibility includes driving a culture of excellence in production management, conducting daily oversight of suspect activities, identifying trends, and providing feedback to the monitoring team. You will review and recommend actions for high-risk customers, especially in terrorism financing cases. Additionally, you will focus on enhancing the team's capabilities through training sessions and maintaining an updated skills matrix. With at least 10 years of experience in business management or operations, you will bring your leadership skills to manage teams and projects effectively. Your industry experience will be valuable in understanding specific challenges and opportunities. Strong stakeholder management skills are essential for collaborating with executives, department heads, and external partners. Your communication skills, both verbal and written, should be exceptional, allowing you to articulate processes clearly through various tools. A deep understanding of digital KYC trends, processes, and regulations is necessary. As a motivated and driven individual, you should possess problem-solving capabilities, analytics skills, and the ability to maintain team morale even in challenging situations. An educational background in Finance, Accounting, or Business is required for this role. Demonstrated experience in implementing operational efficiencies, automation of processes, and being data-driven are key attributes that will contribute to your success in this position. If you are passionate about making a positive impact in the financial industry and are eager to take the next step in your career, join us at CommBank to achieve great things together.,
Posted 1 month ago
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