933 Digital Jobs - Page 17

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Kokan Ngo is looking for Social Media Manager to join our dynamic team and embark on a rewarding career journey Must be able to work with designers to get the creatives produced Execution and delivery of digital content across all social media channels Plans and execute a content strategy that is not only engaging but also in line with the brands' image and objective Develop social media strategy Provide data analysis and metric reporting for clients Proficiency in many social media platforms Fluency in Microsoft Office suite

We are looking for a candidate will oversee the execution of display and signage projects from initiation to handover and manage after-sales support including service coordination, AMC follow-ups, and performance tracking. Key Responsibilities: Project Execution ? Signage & LED Installations ? Coordinate end-to-end execution of LED/digital signage projects (indoor/outdoor). ? Collaborate with design, fabrication, logistics, and installation teams to ensure timely project delivery. ? Prepare site readiness checklists, power/network requirements, and mounting guidelines. ? Ensure adherence to installation SOPs, safety standards, and quality benchmarks. ? Handle pre-dispatch inspections, equipment testing, and site-wise deployment plans. ? Maintain project trackers including BOQs, GRNs, timelines, material consumption, and snag reports. ? Support field teams with drawings, configurations, content scheduling, and troubleshooting. After-Sales Support & Maintenance ? Serve as a liaison between the client and service teams for post-installation support. ? Coordinate AMC visits, LED module replacements, remote diagnostics, and firmware updates. ? Track performance SLAs including uptime, resolution TAT, and customer escalations. ? Maintain service logs, issue reports, and preventive maintenance schedules. ? Monitor ticketing systems, assign tasks to local technicians, and ensure closure. ? Follow up on warranty claims, spare part logistics, and service documentation. Documentation & Reporting ? Maintain site handover kits, completion reports, and installation photos. ? Update project dashboards and generate client-facing weekly/monthly status reports. ? Ensure all documentation (SLA agreements, AMCs, payment milestones) is aligned and updated. ? Support the finance team with billing triggers based on completion milestones. ? Maintain escalation logs and service history. ? Support MIS and compliance reporting as required. Required Skills & Competencies: ? Strong domain knowledge of LED signage, digital displays, controllers (e.g., Novastar/colorlight). ? Excellent coordination, communication, and stakeholder management skills. ? Familiarity with project management tools, installation SOPs, and basic electrical/networking knowledge.

Kokan Ngo is looking for Digital Marketing Officer to join our dynamic team and embark on a rewarding career journey Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns. Designs, builds, and maintains our social media presence. Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs). Identifies trends and insights and optimizes spend and performance based on the insights. Brainstorms new and creative growth strategies through digital marketing. Plans, executes, and measures experiments and conversion tests. Collaborates with internal teams to create landing pages and optimize user experience. Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points. Identifies critical conversion points and drop off points and optimizes user funnels. Collaborates with agencies and other vendor partners. Evaluates emerging technologies. Provides thought leadership and perspective for adoption where appropriate.

Job Title: Assistant Manager Digital Marketing (FMCG) Location: Ahmedabad Experience Required: 510 Years Industry: FMCG Functional Area: Digital Marketing / Branding / Advertising Employment Type: Full-Time, Permanent Job Description We are looking for a passionate and driven Assistant Manager Digital Marketing to join our marketing team. This role is ideal for someone with a creative mindset and hands-on experience in managing digital marketing campaigns for FMCG brands . If you're skilled in performance marketing, social media strategy, influencer marketing, and agency coordination we want to meet you! Key Responsibilities Plan, manage, and execute end-to-end digital marketing campaigns for FMCG brands across platforms (Meta, Google, YouTube, etc.). Drive brand visibility, awareness, and engagement through paid, owned, and earned media channels. Coordinate with creative and media agencies for campaign planning, execution, and performance tracking. Monitor and analyze campaign performance using tools like Google Analytics, Meta Ads Manager, etc., and create actionable reports. Manage influencer marketing programs and social media calendars in line with brand objectives. Collaborate with internal teams for product launches, e-commerce promotions , and digital brand storytelling. Support in monthly reporting and yearly digital planning activities. Candidate Profile 36 years of experience in digital marketing for FMCG brands or with a digital agency handling FMCG clients. Hands-on knowledge of social media platforms, Google Ads, SEO/SEM, influencer platforms , and campaign analytics. Proven track record of executing successful digital campaigns . Strong understanding of brand communication, content trends, and audience targeting . Excellent coordination skills for managing multiple stakeholders and agency partners . Experience in monthly performance reporting and digital media planning . Interested candidates can share CVs and References at apexamanek@vadilalgroup.com

We currently have a career opportunity for a Lead Technical Consultant to join our team located PERFICIENT - Nagpur/Pune/Chennai/Hyderabad/Bangalore. #LI-Onsite Job Overview: As a Lead Technical Consultant you will participate in all aspects of the software development lifecycle which includes estimating, technical design, implementation, documentation, testing, deployment and support of application developed for our clients. As a member working in a team environment you will work with solution architects and developers on interpretation/translation of wireframes and creative designs into functional requirements, and subsequently into technical design. Perficient is always looking for the best and brightest talent and we need you! We’re a quickly-growing, global digital consulting leader, and we’re transforming the world’s largest enterprises and biggest brands. You’ll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues.

We currently have a career opportunity for a Senior Technical Consultant to join our team located PERFICIENT - Nagpur/Pune/Chennai/Hyderabad/Bangalore. #LI-Onsite As a Senior Technical Consultant you will participate in all aspects of the software development lifecycle which includes estimating, technical design, implementation, documentation, testing, deployment and support of application developed for our clients. As a member working in a team environment you will take direction from solution architects and Leads on development activities. Perficient is always looking for the best and brightest talent and we need you! We’re a quickly-growing, global digital consulting leader, and we’re transforming the world’s largest enterprises and biggest brands. You’ll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues.

Create engaging Video & Graphic Content for Social Media platforms & drive brand awareness/audience engagement Edit short-form video/reels & long-form content Design/Develop creative concept| social media posts| stories| carousels| promotional flyer Required Candidate profile 1–2 years content creation exp Portfolio demonstrating video editing & graphic design Knowledge of social media analytics Adobe Premiere Pro, After Effects Adobe Photoshop, Canva Video optimization Perks and benefits Based on exp in Video & Graphic Content Creation

KEY RESPONSIBITILES: To manage P&L of the station To ensure that the topline and the bottomline targets of the station are achieved. To generate revenue through Radio and Solutions business To ensure smooth & effective operations To ensure implementation of systems and procedures To build listenership/ audience through programming, digital initiatives and PR To manage team – recruit, training, guidance, attrition management To build synergy across functions – Revenue, Programming, Finance, Marketing To ensure that the technical equipment and infrastructure of each station is maintained and managed. TEAM SIZE 8-10 direct reportees INTERNAL STAKEHOLDER MANAGEMENT: Functional teams Regional teams Corporate office TECHNICAL SKILLS & QUALIFICATION REQUIRED : Post-Graduate with 10-14 years of experience in Sales & Marketing from any Industry MS Excel and MS Word for preparing reports and proposals PERSONAL ATTRIBUTES: Collaboration Ability to work under pressure Adaptability Leadership Risk Taker Fun Loving Roles and Responsibilities KEY RESPONSIBITILES: To manage P&L of the station To ensure that the topline and the bottomline targets of the station are achieved. To generate revenue through Radio and Solutions business To ensure smooth & effective operations To ensure implementation of systems and procedures To build listenership/ audience through programming, digital initiatives and PR To manage team – recruit, training, guidance, attrition management To build synergy across functions – Revenue, Programming, Finance, Marketing To ensure that the technical equipment and infrastructure of each station is maintained and managed. TEAM SIZE 8-10 direct reportees INTERNAL STAKEHOLDER MANAGEMENT: Functional teams Regional teams Corporate office TECHNICAL SKILLS & QUALIFICATION REQUIRED : Post-Graduate with 10-14 years of experience in Sales & Marketing from any Industry MS Excel and MS Word for preparing reports and proposals PERSONAL ATTRIBUTES: Collaboration Ability to work under pressure Adaptability Leadership Risk Taker Fun Loving

Overview Lead/Specialist - Investment Support This exciting role of a Lead/Specialist - Investment Support requires you to creatively manage digital media campaigns for our global brands. Your expertise of ad tech and knowledge of the Digital Market Cycle would make you a great fit for this position. This is a great opportunity to work closely with the Top Global brands and own large and reputed accounts. About us We are an integral part of Annalect Global and Omnicom Group, one of the largest media and advertising agency holding companies in the world. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services. Our agency brands are consistently recognized as being among the world’s creative best. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Market Research, Business Support Services, Media Services, Consulting & Advisory Services. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together. Responsibilities This is an exciting role and would entail you to Finalize consideration sets, help Analyst/Sr. Analyst to craft RFPs and work with the team to review all proposals from publishers/vendors Lead and oversee Analyst/Sr. Analyst to ensure campaign readiness to launch, campaigns are executed with excellence and plans stay within approved budget Keep abreast of industry trends and assist in knowledge sharing across the team and agency Lead the creation of POVs where necessary of new opportunities and/or vendor updates along with the Manager Assist in reconciliation of discrepant billing issues Serve as an escalation point for Analyst/Senior Analyst to help troubleshoot operational issues Lead by example while developing, motivating, and coaching the Analyst /Senior Analyst. Qualifications This may be the right role for you if you have A full-time graduate degree (Mandatory) 5 to 7 years of experience in digital campaign management and team management. Outstanding verbal and written communication skills Detail-oriented with strong critical thinking and problem-solving capabilities Proficiency in Microsoft Excel, Word, and PowerPoint Familiarity with Prisma and third-party ad servers (e.g., CM 360, Adform, Flashtalking, etc.) Ability to multi-task, collaborate effectively with teams, and perform well under pressure Excellent time management skills Strong leadership qualities.

equirements Elicitation, Understanding, Analysis, & Management Understand the project's Vision and requirements, and contribute to the creation of the supplemental requirements, building the low-level technical specifications for a particular platform and/or service solution. Project Planning, Tracking, & Reporting Estimate the tasks and resources required to design, create (build), and test the code for assigned module(s). Provide inputs in creating the detailed schedule for the project. Support the team in project planning activities, in evaluating risks, and shuffle priorities based on unresolved issues. During development and testing, ensure that assigned parts of the project/modules are on track with respect to schedules and quality. Note scope changes within the assigned modules and work with the team to shuffle priorities accordingly. Communicate regularly with the team about development changes, scheduling, and status. Participate in project review meetings. Tracking and reporting progress for assigned modules Design: Create a detailed (LLD) design for the assigned piece(s) with possible alternate solutions. Ensure that LLD design meets business requirements. Submit the LLD design for review. Fix the detailed (LLD) design for the assigned piece(s) for the comments received from team. Development & Support Build the code of high-priority and complex systems according to the functional specifications, detailed design, maintainability, and coding and efficiency standards. Use code management processes and tools to avoid versioning problems. Ensure that the code does not affect the functioning of any external or internal systems. Perform peer reviews of code to ensure it meets coding and efficiency standards. Act as the primary reviewer to review the application code created by software engineers to ensure compliance to defined standards. Recommend changes to the code as required. Testing & Debugging Attend the Test Design walkthroughs to help verify that the plans and conditions will test all functions and features effectively. Perform impact analysis for issues assigned to self and software engineers. Actively assist with project- and code-level problem solving, such as suggesting paths to explore when testing engineers or software engineers encounter a debugging problem, and escalate urgent issues. Documentation Review technical documentation for the code for accuracy, completeness, and usability. Document and maintain the reviews conducted and the unit test results. Process Management Adhere to the project and support processes. Adhere to best practices and comply with approved policies, procedures, and methodologies, such as the SDLC cycle for different project sizes. Shows responsibility for corporate funds, materials and resources. Ensure adherence to SDLC and audits requirements. Adhere to best practices and comply with approved policies, procedures, and methodologies. POSITION OVERVIEW: Product Owner, Group Benefits Technology About Guardian Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a Guardian. Learn more about Guardian at guardianlife.com. About the Opportunity You will be a key contributor to the product vision, capturing and prioritizing requirements, creating a roadmap, and facilitating successful product implementation in EBTS (Enterprise Business & Technology Services) Applied Innovation Team. You will work closely with our user experience, development, quality assurance teams in addition to other internal stakeholders to deliver new capabilities to both internal and external customers. You will: Serve as product and project owner on several high impact deliverables. Collaborate with internal stakeholders, including cross-functional teams and business units, to understand their needs, translate them into technical solutions / user stories, and set expectations. Partner with technology teams to meet the overall release plan at the project and team level, understand blockers/limitations and their impact on the product and relevance to end users. Set priorities, create a roadmap, and establish clear objectives for the technology team responsible for building and enhancing the product. Create release and launch plans in coordination with the Business and Engineering teams. Grooming and prioritization of the backlog. Monitor and analyze key performance indicators (KPIs) and user feedback to identify opportunities for improvement and drive continuous enhancements (feedback loops). Stay up to date with industry trends, emerging technologies, and best practices related to insurance and user experience. Filter requests—pushing back when necessary—and prioritize requests in order to keep the team focused on delivering impactful solutions. You Are: Output oriented: Biased toward action and delivering quantifiable results. Passion for driving continuous improvement and delivering value to the organization. You are proactive/ self-driven and can operate with minimal supervision Data Driven and Customer Focused: Detail-oriented with strong analytical and problem-solving abilities that balances quantitative and qualitative inputs to optimize the user experience and/or business objectives. Team Player: You enjoy working with diverse people and driving the team toward a common goal. You value establishing long-lasting relationships. Intellectually curious: You have an appetite to learn new things and are comfortable speaking up and challenging the status quo. You are comfortable with ambiguity and can easily adapt to changing priorities, manage multiple tasks, and meet deadlines in a fast-paced environment. You Have: Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience. At least 8 years of digital or technical experience, as a Product Owner, Product Manager, or in a similar role, a plus if in a technical or regulated environment. At least 3 years of Agile experience or a demonstrable understanding of Agile methodologies (Scrum, Kanban, SAFE, etc.) Familiarity with Jira or similar backlog management tools and software development lifecycle methodologies Experience working on both customer facing products as well as backend products (DBs and APIs) Knowledge of data privacy regulations, and security best practices is a plus. Ability to break down technical issues into easily digestible data points for stakeholder consumption. Excellent communication skills and a high level of emotional intelligence to effectively collaborate with cross-functional teams and stakeholders. Demonstrated ability to initiate, define and deliver on strategic initiatives. History of working well in a group setting and proven ability to deliver results. Location: This position can be based in any of the following locations: Gurgaon For internal use only: R000107138

Requirements Elicitation, Understanding, Analysis, & Management • Understand the project's Vision and requirements, and contribute to the creation of the supplemental requirements, building the low-level technical specifications for a particular platform and/or service solution. Project Planning, Tracking, & Reporting • Estimate the tasks and resources required to design, create (build), and test the code for assigned module(s). • Provide inputs in creating the detailed schedule for the project. • Support the team in project planning activities, in evaluating risks, and shuffle priorities based on unresolved issues. • During development and testing, ensure that assigned parts of the project/modules are on track with respect to schedules and quality. • Note scope changes within the assigned modules and work with the team to shuffle priorities accordingly. • Communicate regularly with the team about development changes, scheduling, and status. • Participate in project review meetings. • Tracking and reporting progress for assigned modules About Guardian Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a Guardian. Learn more about Guardian at guardianlife.com. About the Opportunity You will be a key contributor to the product vision, capturing and prioritizing requirements, creating a roadmap, and facilitating successful product implementation in EBTS (Enterprise Business & Technology Services) Applied Innovation Team. You will work closely with our user experience, development, quality assurance teams in addition to other internal stakeholders to deliver new capabilities to both internal and external customers. You will: Serve as product and project owner on several high impact deliverables. Collaborate with internal stakeholders, including cross-functional teams and business units, to understand their needs, translate them into technical solutions / user stories, and set expectations. Partner with technology teams to meet the overall release plan at the project and team level, understand blockers/limitations and their impact on the product and relevance to end users. Set priorities, create a roadmap, and establish clear objectives for the technology team responsible for building and enhancing the product. Create release and launch plans in coordination with the Business and Engineering teams. Grooming and prioritization of the backlog. Monitor and analyze key performance indicators (KPIs) and user feedback to identify opportunities for improvement and drive continuous enhancements (feedback loops). Stay up to date with industry trends, emerging technologies, and best practices related to insurance and user experience. Filter requests—pushing back when necessary—and prioritize requests in order to keep the team focused on delivering impactful solutions. You Are: Output oriented: Biased toward action and delivering quantifiable results. Passion for driving continuous improvement and delivering value to the organization. You are proactive/ self-driven and can operate with minimal supervision Data Driven and Customer Focused: Detail-oriented with strong analytical and problem-solving abilities that balances quantitative and qualitative inputs to optimize the user experience and/or business objectives. Team Player: You enjoy working with diverse people and driving the team toward a common goal. You value establishing long-lasting relationships. Intellectually curious: You have an appetite to learn new things and are comfortable speaking up and challenging the status quo. You are comfortable with ambiguity and can easily adapt to changing priorities, manage multiple tasks, and meet deadlines in a fast-paced environment. You Have: Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience. At least 12 years of digital or technical experience, as a Product Owner, Product Manager, or in a similar role, a plus if in a technical or regulated environment. At least 3 years of Agile experience or a demonstrable understanding of Agile methodologies (Scrum, Kanban, SAFE, etc.) Familiarity with Jira or similar backlog management tools and software development lifecycle methodologies Experience working on both customer facing products as well as backend products (DBs and APIs) Knowledge of data privacy regulations, and security best practices is a plus. Ability to break down technical issues into easily digestible data points for stakeholder consumption. Excellent communication skills and a high level of emotional intelligence to effectively collaborate with cross-functional teams and stakeholders. Demonstrated ability to initiate, define and deliver on strategic initiatives. History of working well in a group setting and proven ability to deliver results. Location: This position can be based in any of the following locations: Chennai For internal use only: R000107142

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Inviting applications for the role of [ Business Analyst - Media, Publishing, Communications & Entertainment ] Responsibilities Some preliminary work experience through internships or other project management roles, exposure to graphic design industry, and an eagerness to learn and grow Ability to identify resourcing needs, monitoring designer utilization and bandwidth across markets, making recommendations based on design requirements Developing skills for Workfront, to better understand platform's interface and tools Ability to assist or own report building based on needs of the requestor Leads trafficking and creative resourcing Qualifications we seek in you! Minimum Q ualifications / Skills Bachelor’s degree in any field Excellent communication skills both verbal and written (English) Proficient at clearly and concisely communicating designer and regional bandwidth to the team High level understanding for asset management and organization Preferred Q ualifications / Skills Basic understanding of design tools like Photoshop, Illustrator, InDesign, and After Effects in order to collaborate with designers for project timeline and efficiencies Knowledge of project management tool such as (Monday, Workfront, Wrike, etc.) and utilizing skills to help teach and troubleshoot regional teams Prior experience working in US shift . Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? Purpose of the role As an SEO Executive, you will be responsible for the delivery of SEO tasks aligned with our clients’ marketing strategies in our MENA market. You will service a portfolio of customers that invest in Keyloop’s SEO services based in the MENA region. You will have experience working directly with clients, so effective communication and delivering to a high quality is a must. You will possess a strong understanding of all areas of SEO, and the tenacity to deliver a best-in-class service. Role & Responsibilities Supporting the wider marketing team on the creation of custom SEO strategies for our customers Hands-on implementation of SEO activity Experience presenting SEO strategy and performance data to stakeholders throughout an organisation Using tools such as GA4 and Looker Studio, analysing and reporting on customers’ SEO performance Contributing to ongoing efforts to refine and streamline internal SEO processes, sharing feedback and suggestions for greater efficiency and effectiveness Attending client status calls, monthly business reviews and quarterly business reviews where required Proactively identifying and suggesting new case study material Actively research and keep up to date with SEO and marketing-related trends Skills / Knowledge & Experience Must be fluent in Arabic (Written and spoken) A minimum of two years’ experience in an SEO Executive or similar role Knowledge in all areas of SEO including technical, off-site and on-page Working knowledge of Screaming Frog, Ahrefs and/or Semrush Working knowledge of Google Business Profile and local SEO practices Ability to demonstrate knowledge of a technical subject in an easy-to-understand manner Experience using Google Analytics 4 (GA4) Experience using SEO reporting tools such as Looker Studio Strong digital skills and proficient with Microsoft Office University Degree in the field of Digital Marketing (Preferred) GA4 accredited (Preferred) Why join us? We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way. An inclusive environment to thrive We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day. Be rewarded for your efforts We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration. Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials. We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply .

Overview We have an exciting role of Senior Art Director to drive and translate creative and contemporary ideas to solid design and impact. You will have a key role in design and deployment of creative campaigns with our global clients, including many Fortune 50 companies. About US We are an integral part of Annalect Global and Omnicom Group, one of the largest media and advertising agency holding companies in the world. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services. Our agency brands are consistently recognized as being among the world’s creative best. Annalect India plays a key role for our group companies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Market Research, Business Support Services, Media Services, Consulting & Advisory Services. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together! Responsibilities This is an exciting role and would entail you to Conceptualize smart, innovative and diverse ideas for an array of different client briefs Partner with writers and cross functional team members to creatively solve client challenges Actively participate in brainstorms and concept development Develop innovative design solutions across all mediums and digital/social platforms Maintain awareness of contemporary visual practices and trends Develop visual materials required for effective client presentations Supervise the production of printed materials from final layout to mechanical to proof Actively participate in production of broadcast material development Present the team's ideas and work to clients, stakeholders and decision makers Manage successful completion of all integrated creative projects (print & digital) Establish and communicate schedules to deliver projects on time Incorporate recommended changes and review designs before final design and production Manage all phases of multiple projects working closely with the Creative Director Manage other designers and evaluates individual design deliverables alongside team performance, delivering critical feedback when necessary Assist in the development and training of the design team Establish department goals and objectives that support the strategic plan You will be working closely with Our global creative agency teams. You will also be closely collaborating with our team of talented and designers to deliver high-quality services. Qualifications This may be the right role for you if you have, 5-7 years of experience in Design at an advertising or marketing agency BA/BS in graphic design or related arts degree Experience in InDesign, Illustrator, Photoshop, Microsoft Office, Apple Keynote. A well-curated work portfolio with compelling concept and design work Experience in managing teams that handle high-volume requests Experience presenting work to clients at meetings and receiving feedback The ability to function in a fast-paced environment while managing other team members Great verbal and written communication skills Experience working for a variety of brands/products or services across industries

Job Description: Infosys is seeking an Associate Marketing Manager to join the Banking and Financial Services marketing team The respective individual will take on a leading marketing role within our EMEA portfolio Working closely with the senior leadership team this role will take ownership of Account Based Marketing field marketing and regional demand generation activities Wanted Global Innovators To Help Our Client Navigate their Next In this role you will be responsible for building Infosys local brand to increase awareness engagement and reputation across Banking and Financial Services Your main focus will be to deliver ABM programs to grow revenue build relationships and enhance our reputation within our key accounts You will also be responsible for strategizing and implementing marketing campaigns and events that support the regional and wider BFS vertical objectives including demand generation activities to win new accounts and open new buying centers A strong focus will be given on growing both influenced and generated pipeline Key Responsibilities: Basic Bachelor s degree or foreign equivalent required from an accredited institution 6 8 years of relevant work experience including B2B marketing experience focused on the EMEA geo preferably in IT services technology or financial services sector Experience in planning and executing Account Based Marketing and demand generation strategies Knowledge of the Banking and Financial Services industry Demonstrable experience of leading marketing campaigns events and growing pipeline Budget management experience Role requirements Solid understanding of the IT services market key competitors and influencers Strong events and brand marketing background able to provide leadership and effective management to agencies Solid campaign marketing experience from concept to execution proven lead generation experience Knowledge of various social and digital marketing channels activities metrics and measurement techniques High impact communication across multiple formats including strong written and spoken business English Good understanding of design for print and digital formats Ability to multitask and collaborate with stakeholders Senior stakeholder management and vendor management Ability to travel domestically and occasionally internationally Preferred Skills: Domain->Marketing->Brand Management

Overview About Omnicom Global Solutions Omnicom Global Solutions (OGS) is an agile innovation hub of Omnicom Group, a leading global marketing and corporate communications company. Guided by the principles of Knowledge, Innovation, and Transformation, OGS is designed to deliver scalable, customized, and contextualized solutions that meet the evolving needs of our Practice Areas within Omnicom. OGS India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management. We currently have 4000+ awesome colleagues in OGS India who are committed to solving our clients’ pressing business issues. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together! Omnicom Health Omnicom Health (OH) is the world’s largest and most diverse global healthcare network, pioneering solutions that shape a healthier future for all. At OH – Equal Opportunity Employment (EOA) /Affirmative Action (AA) employer, you’re not just part of a network—you’re part of a movement. Our ambition is to be the case study others aspire to, challenging the status quo and redefining what’s possible. With flagship locations globally, we deliver local expertise and groundbreaking healthcare solutions across consulting, strategy, creative, media, and more. Our 29 specialized companies work seamlessly to drive innovation with precision and impact. About Our Agency Snow Companies The first and largest global patient engagement agency, innovating direct-to-patient marketing since 2001. Our core business focuses on partnering with biotech and pharma brands to connect with real patients and caregivers to design and implement direct-to-patient initiatives. Whether we’re building connections between brands and their patients or crafting compliant, patient-facing communications, we create content that enlightens and empowers. No other agency has made a bigger impact on the lives of patients around the world. Know more at: https://snow-companies.com/ Responsibilities Assess creative briefs and use effective ideation techniques to produce a variety of unique concepts that meet the client’s strategic goals Build layouts and pieces based on knowledge of design principles and articulate the rationale of creative decisions Work efficiently to meet deadlines and deliver on multiple project timelines from kickoff to final delivery Understand and adhere to client brand strategies, marketing goals, and U.S. Food and Drug Administration (FDA) legal and regulatory requirements Demonstrate ability to function well as part of a team, amend designs to account for client comments, and gain full approval Deliver high-quality work that reflects Snow Companies’ professionalism and strengthens our company’s reputation Learn and develop new skills quickly, follow industry trends, and push design techniques and styles to keep designs fresh Effectively meet design deadlines to maintain Snow Companies’ commitment to client requests Be able to take direction from other team members and external departments and implement them to create an effective solution Display an open, positive, optimistic approach to work and feedback Represent the design department in resolving design change requests from internal departments and/or clients in a constructive solution, as well as process internal feedback Work with provided templates to create the requested materials with creative approach based on brand guidelines. Help to determine the best design techniques to be used to meet the client’s expectations Qualifications 4 - 7 yrs of experience in design preferred Strong foundation and knowledge in Figma, Adobe Photoshop, Adobe Illustrator and Adobe InDesign preferred. The ideal hire should possess a portfolio and work samples that can be shared Agency experience is a plus Should have experience working on Healthcare/Pharma brands Excellent Communication Skills Ability to work in a fast-paced environment

Overview Location: Hyderabad, Chennai, Coimbatore, Bangalore Experience: 6-7 years Skills: DV360/TTD/Amazon DSP, Deals, RTB, having end to end campaign knowledge. About Annalect India We are an integral part of Annalect Global and Omnicom Group, the second-largest advertising agency holding company in the world in terms of revenue and is the leading global marketing communications company. Our portfolio includes three global advertising agency networks: BBDO, DDB and TBWA; three of the world’s premium media services under Omnicom Media Group: OMD, PHD and Hearts & Science. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in the areas of Creative Services, Technology, Marketing Science (data & analytics) and Media Services. We currently have 2000+ awesome colleagues (in Annalect India) who are committed to solving our clients’ pressing business issues. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together. Responsibilities Successfully managing day-to-day performance of campaigns across different DSPs and related platforms Coordinate campaign executions across all regions, serving as primary point of contact with agency and platform stakeholders. Manage campaigns on Demand Side Platforms (DSPs) through optimization strategies, campaign insights, monitoring and adjusting pacing, controlling quality of inventory, troubleshooting ads and tracking tags, etc. to ensure all KPIs are met (delivery, performance, revenue goals, etc.) Working with agency team to develop best-in-class solutions based on available tech. Oversee media tracking and analytics set up and implementation. Communicates day-to-day format, screen, inventory performance to clients and agencies as needed. Understand and describe bottom-up planning, how client goals and KPI’s to platform activation strategies/tactics across the funnel. Qualifications A full-time graduate degree (Mandatory) 6 to 7 years of relevant experience in managing programmatic campaigns for large clients. Expert level knowledge of digital programmatic buying with hands-on experience using demand-side platforms. DV360/TTD/Amazon DSP experience is preferred. Working knowledge of the holistic digital landscape: video, display, social, programmatic, and marketing analytics Able to proficiently describe all possible KPIs and how they fit into the customer journey. Comfortable thinking strategically and analysing performance in a continually evolving, dynamic environment. Proficient in MS Excel and PowerPoint, with demonstrated ability to organize and consolidate multiple data sources for analysis.

Requirements Elicitation, Understanding, Analysis, & Management • Understand the project's Vision and requirements, and contribute to the creation of the supplemental requirements, building the low-level technical specifications for a particular platform and/or service solution. Project Planning, Tracking, & Reporting • Estimate the tasks and resources required to design, create (build), and test the code for assigned module(s). • Provide inputs in creating the detailed schedule for the project. • Support the team in project planning activities, in evaluating risks, and shuffle priorities based on unresolved issues. • During development and testing, ensure that assigned parts of the project/modules are on track with respect to schedules and quality. • Note scope changes within the assigned modules and work with the team to shuffle priorities accordingly. • Communicate regularly with the team about development changes, scheduling, and status. • Participate in project review meetings. • Tracking and reporting progress for assigned modules About Guardian Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a Guardian. Learn more about Guardian at guardianlife.com. About the Opportunity You will be a key contributor to the product vision, capturing and prioritizing requirements, creating a roadmap, and facilitating successful product implementation in EBTS (Enterprise Business & Technology Services) Applied Innovation Team. You will work closely with our user experience, development, quality assurance teams in addition to other internal stakeholders to deliver new capabilities to both internal and external customers. You will: Serve as product and project owner on several high impact deliverables. Collaborate with internal stakeholders, including cross-functional teams and business units, to understand their needs, translate them into technical solutions / user stories, and set expectations. Partner with technology teams to meet the overall release plan at the project and team level, understand blockers/limitations and their impact on the product and relevance to end users. Set priorities, create a roadmap, and establish clear objectives for the technology team responsible for building and enhancing the product. Create release and launch plans in coordination with the Business and Engineering teams. Grooming and prioritization of the backlog. Monitor and analyze key performance indicators (KPIs) and user feedback to identify opportunities for improvement and drive continuous enhancements (feedback loops). Stay up to date with industry trends, emerging technologies, and best practices related to insurance and user experience. Filter requests—pushing back when necessary—and prioritize requests in order to keep the team focused on delivering impactful solutions. You Are: Output oriented: Biased toward action and delivering quantifiable results. Passion for driving continuous improvement and delivering value to the organization. You are proactive/ self-driven and can operate with minimal supervision Data Driven and Customer Focused: Detail-oriented with strong analytical and problem-solving abilities that balances quantitative and qualitative inputs to optimize the user experience and/or business objectives. Team Player: You enjoy working with diverse people and driving the team toward a common goal. You value establishing long-lasting relationships. Intellectually curious: You have an appetite to learn new things and are comfortable speaking up and challenging the status quo. You are comfortable with ambiguity and can easily adapt to changing priorities, manage multiple tasks, and meet deadlines in a fast-paced environment. You Have: Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience. At least 12 years of digital or technical experience, as a Product Owner, Product Manager, or in a similar role, a plus if in a technical or regulated environment. At least 3 years of Agile experience or a demonstrable understanding of Agile methodologies (Scrum, Kanban, SAFE, etc.) Familiarity with Jira or similar backlog management tools and software development lifecycle methodologies Experience working on both customer facing products as well as backend products (DBs and APIs) Knowledge of data privacy regulations, and security best practices is a plus. Ability to break down technical issues into easily digestible data points for stakeholder consumption. Excellent communication skills and a high level of emotional intelligence to effectively collaborate with cross-functional teams and stakeholders. Demonstrated ability to initiate, define and deliver on strategic initiatives. History of working well in a group setting and proven ability to deliver results. Location: This position can be based in any of the following locations: Gurgaon For internal use only: R000107139

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Inviting applications for the role of Management Trainee/ D omain Trainee - Underwriting In this role, you will be responsible for leading teams and service level targets role for P&C Insurance Business. Facilitating goal-level creation for the team in line with Business goals and works with managers to ensure the goals are cascade to all associates. Guiding the talent identification and development process for the team. You will be encouraged to be focused on the Business goals/challenges and know how to seek these using analytics and technology. Responsibilities Lead teams and service level targets. Providing mentorship to direct reports, comprised of Domain Experts and Assistant managers Monitor, analyses and report on trends in the key underwriting performance drivers Leading weekly/monthly/quarterly discussions on operations with UK partners Understanding of risks faced by the function and the controls in place to balance and mitigate the risks Ensuring clarity around priorities and goals for the entire functional area Ability to function effectively in a team environment exercising good judgment Working with senior management and other peers for strategy development and execution planning Approving hiring and redeployment requests within his/her group Qualifications we seek in you Minimum qualifications Graduate in any stream except Technical Property and Casualty Insurance Knowledge/ Higher Certification in Underwriting (P&C) Preferred Preferred Skill Set Ability to think long-term strategically and operationally High customer service orientation. Excellent interpersonal skills with full understanding of UK insurance U/W and claims cycle dynamics and Lloyds market Excellent written and verbal English Strong statistical knowledge Highly motivated and achievement oriented Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Overview Location: Chennai, Coimbatore, Bangalore, Hyderabad Experience: 8-10 years Skills: DV360, TTD and other DSP having end to end campaign knowledge. About Annalect India We are an integral part of Annalect Global and Omnicom Group, one of the largest media and advertising agency holding companies in the world. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services. Our agency brands are consistently recognized as being among the world’s creative best. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Market Research, Business Support Services, Media Services, Consulting & Advisory Services. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together. Responsibilities Successfully managing the day-to-day performance of campaigns across different DSPs including but not limited to DV360, Amazon and TTD. Deal Management and troubleshooting expert, who can set up & investigate inventory sources like private, preferred & other deals in different DSPs (DV360, Xandr, Amazon, TTD, Active Agent, and upcoming DSPs) Curation of inventory sources in SSPs like PubMatic, Xandr Curate, Magnite & upcoming ones. He should also be an expert in Monitoring, optimization and troubleshooting of deals,Deal monitoring and reporting in SSP along with Deal Hygiene and Health checks Supply Path Optimization (SPO) regarding clearing price, volume, and technology (DSP/SSP integration) Able to ideate successful audience segmentation aimed at reaching a client goal. Able to execute optimizations aimed at exceeding KPIs; Set campaign "strategies", e.g., targeting, bidding, platforms, data usage, ideas, and downstream client funnel optimization. Able to make compelling arguments based on data and results for more client data access. Working with the agency team to develop best-in-class solutions based on available tech. Communicates day-to-day format, screen, and inventory performance to clients and agencies as needed. Qualifications A full-time graduate degree (Mandatory) 8 to 10 years of relevant experience in managing programmatic campaigns for large clients. Minimum 4 years of working experience on one of the major DSP (DV360/TTD/Amazon DSP) and 4+ years of team management experience Profound expertise in digital programmatic buying, including hands-on utilization of demand-side platforms for large-scale clients. Ability to articulate the value proposition of programmatic media buying and associated technologies. Experience collaborating with agencies to establish client performance objectives and success metrics. Capacity to innovate and devise new ideas and techniques, coupled with meticulous attention to detail and creative thinking. Strong interpersonal, presentation, and communication skills. Proficiency in data analytics and project management.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.