Digital Content Management Associate

Job Description

Skill required: Marketing Operations - Content management Designation: Digital Content Management Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Collaborate with client stakeholders and peers to create world-class customer experiences Work in a cross-channel environment publishing content for desktop/laptop and mobile devices Co-ordinate with the Intake team to assess content authoring needs of a given project Manage the website on AEM - updating content, links, and files from DAM Work alongside with the QA team to close any identified defects and variances in time Ensure accurate and timely delivery of change request as per committed timelines. Provide backup support to Senior Authors by assisting in completion of the daily ticket queue.Attention to detail, especially as it relates to complex customer interactions and compliance-mandated content. Agility in working with multiple stakeholders in a fast-paced, deadline-driven environment, with proven ability to respond flexibly to changing prioritiesThis role requires you to work closely with both internal & multiple client stakeholders for managing end-to-end web content authoring & publishing task. Therefore, clarity of thought & good communication skills is of utmost importance. You will be required to liaise with client to assess the requirement on daily basis, analyze and understand the change requests submitted and communicates with intake team to obtain supplementary information. Keep track of the change requests in your queue to avoid any delay in delivery Graduate with 2-3 years of experience in Web development and web publishing General knowledge of CMS tools like WordPress, Adobe Experience Manager (AEM) Knowledge on components, templates, and workflows and able to validate web pages Experience of working in ticketing platforms like JIRA, Asana, Trello Highly proficient in Microsoft Office applications including MS Excel Experience in HTML, CSS is a plus but not mandatory Prior experience of working with UX, product & SEO teams What are we looking for? Adobe Experience Manager (AEM) Web Content Management Ability to work well in a team Ability to meet deadlines Ability to handle disputes Ability to establish strong client relationship Atlassian Jira Hyper Text Markup Language (HTML) HTML5 Roles and Responsibilities: Graduate with 2-3 years of experience in Web development and web publishing General knowledge of CMS tools like WordPress, Adobe Experience Manager (AEM) Knowledge on components, templates, and workflows and able to validate web pages Experience of working in ticketing platforms like JIRA, Asana, Trello Highly proficient in Microsoft Office applications including MS Excel Experience in HTML, CSS is a plus but not mandatory Prior experience of working with UX, product & SEO teams Qualifications Any Graduation