7 Digital Collections Jobs

About Us Skit.ai is the pioneer Conversational AI company transforming collections with omnichannel GenAI-powered assistants. Skit.ai's Collection Orchestration Platform, the world's first solution, streamlines collection conversations by syncing channels and accounts. Skit.ai's Large Collection Model (LCM), a collection LLM, powers the strategy engine to optimize interactions, enhance customer experiences, and boost bottom lines for enterprises. Skit.ai has received several awards and recognitions, including the BIG AI Excellence Award 2024, Stevie Gold Winner 2023 for Most Innovative Company by The International Business Awards, and Disruptive Technology of the Year 2022 by CCW. Skit.ai is...

As a Digital Collections Team Leader, your role involves managing and motivating a team of digital collections specialists to achieve performance targets. You will be responsible for developing and executing digital collections strategies, analyzing campaign performance, and ensuring a positive customer experience. Your strong understanding of digital marketing channels, excellent analytical skills, and proven ability to lead a team are essential for success in this role. Candidates with a background in digital campaign management and client handling are also encouraged to apply. **Key Responsibilities:** - **Team Leadership & Management:** - Lead, mentor, and coach a team of digital collect...

The Digital Collections Team Leader is responsible for managing and motivating a team of digital collections specialists to achieve performance targets. This role involves developing and executing digital collections strategies, analyzing campaign performance, and ensuring a positive customer experience. The ideal candidate will have a strong understanding of digital marketing channels, excellent analytical skills, and a proven ability to lead a team. While direct collections experience is a plus, candidates with a strong background in digital campaign management and client handling are highly encouraged to apply. Key Responsibilities: Team Leadership & Management: Lead, mentor, and coach a ...

Job Title: Manager/Senior Manager - Digital Collections Location: Chennai Mode of work : Work from office only Role Overview: We are looking for a seasoned Digital Collections professional to drive end-to-end recovery strategies for Shriram Finances digital lending portfolio. The ideal candidate will have strong experience in Personal Loan, Two-Wheeler Loan, Commercial Vehicle Loan and Gold Loan with proven expertise in digital recovery processes, team leadership, and operational excellence. Key Responsibilities : 1. Strategy & Digital Process Management Develop and implement digital collection strategies for Shriram Finance products Personal Loan, Two-Wheeler Loan, Commercial Vehicle Loan, ...

The ideal candidate will have 58 years of experience in managing collections strategy and performance for unsecured loan portfolios. You will be responsible for building field and digital collections infrastructure, tracking delinquency metrics, and coordinating with recovery partners. To excel in this role, you must possess hands-on experience in collections (tele and field) for fintech/NBFCs. Strong data orientation and crisis handling skills are essential for success. Key skills required for this position include expertise in collections strategy, loans, data analysis, digital collections, unsecured loan portfolios, performance management, crisis handling, and field collections. If you ar...

Job Description * Role & Responsibilities: Drive adoption and usage of a digital collections platform among lenders, agencies, and recovery teams. Conduct regular on-site visits for client onboarding, training, and performance reviews. Troubleshoot operational issues and collaborate with product and tech teams to ensure smooth user experience. Ensure high client satisfaction through continuous engagement and metrics-based performance tracking. Support clients in meeting collection targets using platform features like automated workflows, dashboards, and digital communication tools. Monitor agent performance and ensure adherence to DRA compliance, data privacy standards, and audit protocols. ...

Job Description * Role & Responsibilities: Drive adoption and usage of a digital collections platform among lenders, agencies, and recovery teams. Conduct regular on-site visits for client onboarding, training, and performance reviews. Troubleshoot operational issues and collaborate with product and tech teams to ensure smooth user experience. Ensure high client satisfaction through continuous engagement and metrics-based performance tracking. Support clients in meeting collection targets using platform features like automated workflows, dashboards, and digital communication tools. Monitor agent performance and ensure adherence to DRA compliance, data privacy standards, and audit protocols. ...