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2 - 5 years
5 - 8 Lacs
Surat
Work from Office
Social 101 is looking for digital-marketing-expert to join our dynamic team and embark on a rewarding career journey. We are looking for a talented and experienced Digital Marketing Expert to join our team As a Digital Marketing Expert, you will be responsible for developing and executing digital marketing strategies to drive brand awareness, increase online visibility, and generate leads You will work closely with the marketing team to plan and implement effective digital campaigns across various channels Responsibilities:Develop and implement digital marketing strategies that align with the overall marketing goals and objectives of the company Conduct market research to identify target audiences, industry trends, and competitive landscape to optimize digital marketing efforts Manage and optimize digital advertising campaigns, including pay-per-click (PPC), display ads, social media ads, and other online advertising platforms Monitor and analyze key performance indicators (KPIs) to measure the effectiveness of digital marketing campaigns and make data-driven recommendations for improvement Conduct keyword research and optimize website content for search engine optimization (SEO) to improve organic search rankings and increase website traffic Create and curate engaging and high-quality content for digital channels, including websites, blogs, social media platforms, email marketing, and other digital platforms Manage and grow social media presence across relevant platforms, including content creation, community engagement, and performance tracking Utilize marketing automation tools and customer relationship management (CRM) systems to nurture leads, automate campaigns, and track customer interactions Collaborate with cross-functional teams, including designers, developers, and copywriters, to ensure the alignment and consistency of digital marketing campaigns Stay up-to-date with the latest digital marketing trends, technologies, and best practices, and provide recommendations for innovation and improvement
Posted 2 months ago
2 - 4 years
5 - 8 Lacs
Ghaziabad
Work from Office
We are seeking a skilled and experienced Digital Marketing Expert to join our team and drive our online presence to new heights. The ideal candidate should have a strong grasp of current marketing tools and strategies, as well as a proven track record in executing successful digital campaigns. As a Digital Marketing Expert, you will play a pivotal role in developing, implementing, and managing our online marketing efforts to achieve business goals and enhance brand visibility. Responsibilities: Strategy Development: Collaborate with cross-functional teams to create comprehensive digital marketing strategies aligned with business objectives, target audiences, and market trends. Campaign Execution: Plan, create, and manage end-to-end digital marketing campaigns across various platforms such as social media, search engines, email, and content marketing. Content Creation: Develop engaging and relevant content for various digital channels, including social media posts, blog articles, infographics, videos, and more. SEO and SEM: Optimize website content for search engines to improve organic visibility. Manage pay-per-click (PPC) campaigns, monitor keyword performance, and implement strategies to enhance search engine marketing (SEM) results. Social Media Management: Create and curate compelling social media content, schedule posts, engage with followers, and analyze social media insights to drive audience growth and engagement. Email Marketing: Design and execute effective email marketing campaigns, segmenting audiences, crafting persuasive copy, and analyzing campaign performance to optimize results. Analytics and Reporting: Monitor, analyze, and report on the performance of digital marketing initiatives using relevant tools and platforms. Use data-driven insights to refine strategies and improve ROI. Conversion Rate Optimization (CRO): Continuously improve website user experience and conversion rates by implementing A/B testing, analyzing user behavior, and optimizing landing pages. Online Advertising: Manage online advertising campaigns, including display ads, retargeting, and social media ads, while closely monitoring budget allocation and performance metrics. Stay Updated: Keep abreast of industry trends, emerging technologies, and best practices in digital marketing. Propose and implement innovative ideas to stay ahead of the competition. Qualifications and Skills: Bachelors degree in Marketing, Communications, Business, or a related field. Masters degree is a plus. Proven work experience as a Digital Marketing Specialist, Digital Marketing Manager, or similar role. In-depth knowledge of various digital marketing channels, tools, and techniques. Proficiency in digital marketing software and analytics platforms (e.g., Google Analytics, SEO tools, social media management tools). Strong understanding of SEO, SEM, social media, email marketing, and content marketing best practices. Creative thinking with a passion for staying updated with the latest industry trends. Excellent written and verbal communication skills. Analytical mindset with the ability to interpret data and provide actionable insights. Strong project management skills and ability to meet deadlines in a fast-paced environment. Certifications in relevant digital marketing disciplines (e.g., Google Ads, Facebook Blueprint) are a plus.
Posted 2 months ago
8 - 13 years
10 - 15 Lacs
Bengaluru
Work from Office
The Strategy & Consulting Global Network Song Practice | Salesforce Marketing Manager Join our team of Strategy & Consulting Global Network Song who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Strategy & Consulting Global Network Song I Areas of Work: Salesforce Marketing Cloud, Marketing Cloud Account Engagement (Pardot) | Level: Manager | Location: Gurugram / Mumbai / Bengaluru / Hyderabad / Chennai / Pune | Years of Exp: 10+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build, and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice- A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales, and services functions. As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of the team, you will drive the following Developing Account based marketing programs (ABM) Designing interventions to drive customer acquisition / customer engagement. Developing Account based marketing programs (ABM) Designing interventions to drive customer acquisition / customer engagement. Managing full spectrum of Marketing program execution from strategy definition to technical delivery in Salesforce Marketing Cloud Extensive experience and hands-on role in conducting requirement gathering and design workshops, preparing solution and functional blueprint, leading, and coordinating solution design and deployment across multi-dimensional team. Monitoring trends, analyzing data, to optimize marketing campaigns. Identifying marketing process improvement opportunities Developing business case for campaign strategies, technology solutions Developing / supporting development of MarTech/AdTech platform technology Strong project management skills:ability to mobilize and organize across multiple stakeholders (client and internal) and projects. Qualifications Bring your best skills forward to excel at the role: Hands-on experience of SFMC/ Pardot Good Consulting experience is preferred. Experience in working with middle to senior management levels within existing organization / client organizations. Excellent oral and written communication skills Strong analytical skills and the ability to drive results-oriented decisions. Data-driven mindset within proven utilization of information to drive decisions, calibrate and results. Highly organized, proven ability to develop efficient processes that elevate team performance and drive results. Proven success in navigating global matrixed environments and / or experience in client facing roles. Ability to work effectively in a remote, virtual, global environment. Ability to work in a fast paced and unstructured environment. Exposure to the process of developing capability. Read about us. Blogs Your experience counts! Overall experience of 8+ years in designing / managing marketing campaigns with at least 6+ years of hands-on/functional consultant experience in Salesforce Marketing Cloud/ Pardot implementation with deep functional, industry and client facing experience Should be certified in Salesforce Marketing Cloud/Pardot Experience with CRM, Marketing software, Channel integration, Real Time Decisioning is desirable. Strong understanding of how digital channels work together to create a cohesive, personalized marketing program for the customer, not just knowledge of one channel. Experience managing digital campaigns for large, complex clients with proficiency in measurement and operations. Ability to use insights for campaign and strategy optimization. Experience with organizing 1st, 2nd, 3rd party data, segments, and campaign setup. Ability to drive the engagement with minimal supervisor involvement and should be able to work independently from onshore/offshore. Ability to establish and build on working relationships effectively. Experience in managing small / mid-sized teams. Experience in working with middle to senior management levels within existing organization / client organizations. Strong experience in shaping and driving engagements and ability to lead project teams. What’s in it for you? An opportunity to work on transformative projects with key G2000 clients. Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers, and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Global Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Global Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.
Posted 2 months ago
0 - 5 years
2 - 3 Lacs
Bolpur, Kolkata
Work from Office
Dear Candidate, We are hiring Sales Officer for Demat Account dept of Sbicap securities. All candidates will be posted at various branch of SBI. Interested candidates may go through the following Job Description and other details. Job Description: 1. Enquire about a requirement for Demat & Trading Accounts while the customer is waiting to be serviced/ when customer has been serviced. 2. Activating the Demat & Trading account by providing product demonstration. 3. Greet and Re-direct customers to the appropriate counters based on their service needs. 4. Build an understanding of the available products/services to answer general customer quires and share the product brochures/forms with the customers. 5. Maintain a list of FAQ by customers and proactively seek clarification 6. Promote Demat & Trading account on the digital platforms (YONO, INB) and handhold the customers. Share information on new products available on digital channels with customers. 7. Engage the premier customers walking into the branch and assist them, in case RM PM/ Branch Managers are not present in a branch. Reporting to: Sales Manager Qualification: Minimum Graduation Age: Upto 29 Years Remuneration: best in the industry For Kolkata,candidates may come for walk In interview.Details given below. For Galsi ,Bolpur and Murshidabad ,Kontai candidates may share resume at sakina.chowdhury@sbicapsec.com Regards Sakina Chowdhury 9831186780
Posted 2 months ago
2 - 7 years
4 - 9 Lacs
Bengaluru
Work from Office
The Strategy & Consulting Global Network Song Practice | Salesforce Marketing Senior Manager Join our team of Strategy & Consulting Global Network Song who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Strategy & Consulting Global Network Song I Areas of Work: Salesforce Marketing Cloud, Marketing Cloud Account Engagement (Pardot) | Level: Senior Manager | Location: Gurugram / Mumbai / Bengaluru /Hyderabad/ Chennai / Pune | Years of Exp: 12+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build, and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice- A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales, and services functions. As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of the team, you will drive the following Developing Account based marketing programs (ABM) Designing interventions to drive customer acquisition / customer engagement. Managing full spectrum of Marketing program execution from strategy definition to delivery in Salesforce Marketing capabilities like SFMC/Pardot, personalization, CDP etc. Lead and managed at least 2 large transformation programs spanning across multiple geographies. Extensive experience and hands-on role in conducting requirement gathering and design workshops, preparing solution and functional blueprint, leading, and coordinating solution design and deployment across multi-dimensional team. Monitoring trends, analyzing data, to optimize marketing campaigns. Identifying marketing process improvement opportunities and re-define the processes. Developing business case for campaign strategies, technology solutions. Solution for large Marketing transformation programs with salesforce marketing solutions. Developing / supporting development of MarTech/AdTech platform technology. Strong project management skills:ability to mobilize and organize across multiple stakeholders (client and internal) and projects. Bring your best skills forward to excel at the role: Hands-on experience of SFMC/ Pardot / Personalization/ CDP / Loyalty etc. Good Consulting experience is preferred. Experience in working with middle to senior management levels within existing organization / client organizations. Excellent oral and written communication skills Strong analytical skills and the ability to drive results-oriented decisions. Data-driven mindset within proven utilization of information to drive decisions, calibrate and results. Highly organized, proven ability to develop efficient processes that elevate team performance and drive results. Proven success in navigating global matrixed environments and / or experience in client facing roles. Ability to work effectively in a remote, virtual, global environment. Ability to work in a fast paced and unstructured environment. Exposure to the process of developing capability. Read about us. Blogs Qualifications Your experience counts! Overall experience of 12+ years in designing / managing marketing campaigns with at least 10+ years of hands-on/functional consultant experience in Salesforce Marketing Cloud/ Pardot implementation with deep functional, industry and client facing experience Should be certified in Salesforce Marketing Cloud/Pardot Experience with CRM, Marketing software, Channel integration, Real Time Decisioning is desirable. Strong understanding of how digital channels work together to create a cohesive, personalized marketing program for the customer, not just knowledge of one channel. Experience managing digital campaigns for large, complex clients with proficiency in measurement and operations. Ability to use insights for campaign and strategy optimization. Experience with organizing 1st, 2nd, 3rd party data, segments, and campaign setup. Ability to drive the engagement with minimal supervisor involvement and should be able to work independently from onshore/offshore. Ability to establish and build on working relationships effectively. Experience in managing small / mid-sized teams. Experience in working with middle to senior management levels within existing organization / client organizations. Strong experience in shaping and driving engagements and ability to lead project teams. What’s in it for you? An opportunity to work on transformative projects with key G2000 clients. Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers, and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Global Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Global Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.
Posted 2 months ago
5 - 10 years
7 - 12 Lacs
Bengaluru
Work from Office
The Strategy & Consulting Global Network Song Practice | Salesforce Marketing C onsultant Join our team of Strategy & Consulting Global Network Song who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: Strategy & Consulting Global Network Song I Areas of Work: Salesforce Marketing Cloud, Marketing Cloud Account Engagement (Pardot) | Level: Consultant | Location: Gurugram / Mumbai / Bengaluru / Hyderabad / Chennai / Pune | Years of Exp: 5+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build, and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice- A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales, and services functions. As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of the team, you will drive the following Developing Account based marketing programs (ABM) Designing interventions to drive customer acquisition / customer engagement. Managing full spectrum of Marketing program execution from strategy definition to technical delivery in Salesforce Marketing Cloud Extensive experience and hands-on role in conducting requirement gathering and design workshops, preparing solution and functional blueprint, leading, and coordinating solution design and deployment across multi-dimensional team. Monitoring trends, analyzing data, to optimize marketing campaigns. Identifying marketing process improvement opportunities Developing business case for campaign strategies, technology solutions Developing / supporting development of MarTech/AdTech platform technology. Qualifications Bring your best skills forward to excel at the role: Hands-on experience of SFMC/Pardot Good Consulting experience is preferred. Experience in working with middle to senior management levels within existing organization / client organizations. Excellent oral and written communication skills Strong analytical skills and the ability to drive results-oriented decisions. Data-driven mindset within proven utilization of information to drive decisions, calibrate and results. Highly organized, proven ability to develop efficient processes that elevate team performance and drive results. Proven success in navigating global matrixed environments and / or experience in client facing roles. Ability to work effectively in a remote, virtual, global environment. Ability to work in a fast paced and unstructured environment. Read about us. Blogs Your experience counts! Overall experience of 3-5+ years in designing / managing marketing campaigns with at least 4+ years of hands-on/functional consultant experience in Salesforce Marketing Cloud/Pardot implementation with deep functional, industry and client facing experience Should be certified in Salesforce Marketing Cloud/Pardot Experience with CRM, Marketing software, Channel integration, Real Time Decisioning is desirable. Strong understanding of how digital channels work together to create a cohesive, personalized marketing program for the customer, not just knowledge of one channel. Experience managing digital campaigns for large, complex clients with proficiency in measurement and operations. Ability to use insights for campaign and strategy optimization. Experience with organizing 1st, 2nd, 3rd party data, segments, and campaign setup. Ability to drive the engagement with minimal supervisor involvement and should be able to work independently from onshore/offshore. Ability to establish and build on working relationships effectively. Experience in working with middle to senior management levels within existing organization / client organizations. What’s in it for you? An opportunity to work on transformative projects with key G2000 clients. Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities. Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers, and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Global Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Global Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.
Posted 2 months ago
5 - 10 years
12 - 19 Lacs
Mumbai
Work from Office
Responsible for end-to-end support for all digital journeys. Responsible for resolution of all QRC tickets logged in CRM for digital journeys within the defined TATs. Driving adoption of journeys along with the journey teams by institutionalizing engagement with branches/channels. Role Expectation - Supporting Users on Digital Journey Issues Supporting and resolving Complaints, Requests & Queries (CQR) logged by branches/channels on Digital Journeys. Proactively dealing with customer QRCs logged in CRM and ensuring end to end management. Dealing with complex complaints and multi-functional and tech issues to prevent escalations. Supporting and advising teams to deal with complex and multi-service complaints and co-ordinate responses. To own the CQR raised by Internal and External Customers and ensure resolution within defined TATs. Categorization of Tickets in Technical and Functional and engage with BSG/IM/IT for resolution for tech Issues. For Tech issues Service Now is to be logged. Build and maintain collaborative working with all stakeholders responsible for Customer Experience. Tracking the assigned tickets & bring it to logical closure adequately adhering with Complaint Management Note guidelines of Bank. Gather Feedbacks from Teams on ground and report in order to improvise journeys. Digital Adoption and Engagement Drive adoption at Branch and channel level along with the leadership teams in respective Geographies. Tracking the downstream processing of cases to understand the challenges on ground. Conducting Branch visits to have real-time & Live feedback on digital Journeys and Issues faced. Guiding users for better mutual understanding. Identifying the low performing Units and their respective regions and engage via Knowledge Transfer activities. Periodic reviews with low performing Units in agreement with Business Seniors. Identifying knowledge gaps and plugging with the help of Trainings, knowledge Snippets & Global Mailers. Journey & Channel Support To Carryout sanity testing for all live journeys post deployment activities in production along with the BTG & IT team. To do CUG testing across product journeys by coordinating with branches and digital teams To conduct on demand digital trainings with a group of units. Driving new products and initiatives on Digital Journeys. To drive launch of new products and enhancement on Digital Journeys. Provide support to channels in terms of trainings, user manuals, workshops etc. Create awareness by sending mailers and visiting branches and channel locations. Ensuring frictionless customer experience and seamless lead application journey to downstream applications for all new products Enhancements Experience Required 5+ years of experience in Banking across various functions like Finance, Vendor handling, Project Management, Production Support, Existing process automation, Digital Implementation etc.
Posted 2 months ago
12 - 22 years
18 - 30 Lacs
Mumbai
Work from Office
Role - Digital Banking - Digital Journey Lead - Cards Location - Mumbai AVP and above Level Position Job Description - 1) To Lead Journey Development for Digital Acquisition for payment products on various platforms such as DAP, Adobe, EVA, Whatsapp etc. 2) Deliver effective solution to simplify customer acquisition by improving UI/UX, integrating various API/solutions available in the market with the platform to provide smooth onboarding. Co ordinate with various stakeholders for approval on the development journey 3) Benchmark journey with other competition and continuous review of fields/flow. 4) Take up Development related to Production issues 5) Incorporate AA and other new relevant functionalities to enhance CC journeys Role Expectation - Review the Product Development plan for the Products managed Prepare a Product Development enhancement plan for various existing products on Digital Application Platform (DAP), EVA, Whatsapp, Adobe Discuss the requirement jointly with respective product teams, BSG-IT and other stakeholders and undertake development of the requirements for the products managed Overlook progress of development throughout the life-cycle for on-time and bug-free delivery Testing of the new developments for bug-testing process gaps and take corrective action Undertake enhancements for the various products to keep it relevant at all times Process Review for products managed & Business Support Regular interaction with Digital adoption team, channels and stakeholders seeking feedback on product, process. From all channels using digital platforms managed Basis feedback received take up enhancements on all products across platforms, related to process, TAT, approval rates. Review feedback from external touch points to enhance the experience on platforms Process Review Periodically review the CX on all platform current and planned such as Adobe etc. jointly with relevant stakeholders and suggest enhancements to improve customer experience Review platform performance with Product & Digital marketing teams, and take up appropriate changes to improve the digital onboarding journey. Drive relevant internal stakeholders to ensure the requested change on the screens are timely done by the UI/UX team and intervene wherever required to expedite the process Master Maintenance for the products managed Carry out periodic Master Maintenance for the platform and all products managed Streamline the Master Maintenance process jointly with various stakeholders Review the Master Maintenance platform (BusinessNext) and take up development work to improve the master maintenance process Competition Benchmarking for the products managed Review competition offerings for capabilities, features, process, UI/UX and benchmark it to the banks offering Drive development efforts to make our offering better than competition Query and Troubleshooting for the products managed Help resolve queries bugs reported by users in case of delay in resolution Carry out Root Cause Analysis (RCA) for reported bugs and take corrective action in a time-bound manner Qualifications MBA Post Grad Experience Required At least 7-9 years of financial industry domain experience Payment industry knowledge preferred. Either one of payment industry or digital domain experience a must ROLE SUITED CANDIDATES APPLY NOW FOR THE POSITION
Posted 2 months ago
0 - 1 years
2 - 3 Lacs
Thane
Work from Office
Selected Intern's Day-to-day Responsibilities Include. Master social media game plans:Create and rock out epic social media strategies that vibe with our marketing goals. Craft killer content:Whip up captivating text, images, and videos that your audience can't get enough of!. Supercharge social channels:Boost and perfect our presence on every major platform, from Instagram to LinkedIn!. Crush performance analysis:Dive into metrics and tweak campaigns to turn data into dynamite results!. Build epic community vibes:Chat, connect, and grow relationships with our audience to build serious brand loyalty!. Ride the trend wave:Stay on top of the latest social media crazes, algorithms, and pro-tips!. About Company:AdEngage is a leading Mar-Tech company dedicated to empowering businesses with innovative tools and solutions that enhance brand engagement across various digital channels. With a passion for innovation accompanied by a strong belief in value creation, we are a company driven by performance. Our focus is to solve business challenges, meet objectives, and drive growth by utilizing breakthrough strategies and a performance-oriented approach. We provide great brand experiences across platforms to our clients that impact sales and deliver positive ROI
Posted 2 months ago
1 - 5 years
2 - 4 Lacs
Navi Mumbai, Mumbai, Thane
Work from Office
Role & responsibilities:- Digital client acquisition of Demat accounts using LMS on provided leads. Ensure the clients downloads our mobile application and complete the KYC process Preferred candidate profile:- Sales driven approach Knowledge of Stock Market-Demat Account, Nifty etc. Good to Average English Speaking and Conversational skills. Should be smart, confident, and presentable. HSC or Graduate qualification required. Any Outbound experience preferred or any BPO Sales experience required. Age Criteria: -20 till 30 Years. Week Off:- 6 days working. Shift Time:- 9am to 6pm (Fixed Shift any 9 hours). Salary:- 17K Up to 29K Net depending on last drawn and interview.(Plus, Incentives:-3K till 70K). Training Period:- 3 Days Rounds of Interviews:- HR Round Trainer Round Business Round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Yash:9156902218
Posted 3 months ago
4 - 9 years
10 - 20 Lacs
Gurgaon
Work from Office
Join Team Amex and let's lead the way together. Description As product manager at one of the most iconic brands in the world, we play a major role in building authentic relationships with customers who impact life and business around the world. Here, creativity and inspired storytelling combine with powerful data-based marketing and hyper-personalized digital value proposition to create a genuine human connection that drives business results. As a part of our diverse community of product managers, you can have a breadth of different product management experiences and do virtually anything from connecting small businesses to new customers to uncovering insights that inspire the future of payments. Create a dynamic career while doing work that matters for people and businesses everywhere. Find your place in marketing on #TeamAmex. How will you make an impact in this role? Responsible for product management and digital onboarding for corporate card business in India along with managing products and capabilities to drive growth and ensuring overall regulatory compliance. Work on new product features to deliver best in class payment solutions that help our commercial customers thrive. This includes the launch of both new and revitalized products Sustain a strong understanding of the payments industry and regulatory environment whilst building products that will ensure our market readiness and enhance the competitive advantage of our Corporate products Drive and enhance Corporate Onboarding journey to make it seamless to onboard new to bank customers Maintain a critical financial lens on portfolio economics; identify and implement significant margin enhancement opportunities while concurrently balancing customer value Lead and execute project work plans and revise as appropriate to meet changing needs and requirements. Manage day-to-day operational aspects of product management Work closely with teams like Servicing, Technologies, Risk, Acquisition, Finance and Marketing. Key to this role is to be personally accountable for the detail required to effectively implement initiatives and be innovative in their application and proactively identify issues and ensure facilitation to close them. Responsible for all product set up information, providing a clear and consolidated view of current products and for implementing all new product set ups ensuring they are set up to best meet requirements and work flawlessly. Ensure compliant process for all initiatives and due Ops risk governance process is followed. Ensure corporate regulatory initiatives are proactively followed up and closed with respective stakeholders Minimum Qualifications Post Graduate/ MBA with 5+ years’ experience with a confident self-starter attitude. • Preferable work experience in Travel Industry • Strong ability to work independently and drive results. • Strong numerical and analytical ability. • Excellent communication skills. • Good technology systems and application knowledge. • Ability to work in a team environment fostering teamwork and driving collective performance. • In-depth understanding of corporate products and process is a must. • Ability to work across business lines/geographies and manage multiple stakeholders This is not a hybrid role and the colleague is expected to be in office on working days if not out for meetings/events Compliance Language We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Posted 3 months ago
4 - 9 years
12 - 22 Lacs
Thane, Mumbai (All Areas)
Work from Office
About Us: We are a fast-growing Art-tech focused startup, founded by an ISB alum & leading Kathak Artist. We are building the highest quality way of learning Indian Arts, already achieved PMF & healthy unit economics & have a proven business model. Looking for rockstars to scale acquisition effort and lead growth.Job description: Digital Acquisitions & Growth - A strong equity-based compensation package with a decent cash component (CTC: - 12-22L + Equity) to cover essential living expenses, ensuring you can focus on building and growing the startup. - Looking for a consumer obsessed & passionate sales professional who can manage to scale acquisitions in a capital efficient manner - At a point where he/she wants to try out something new or entrepreneurial and can invest time into it- Startup experience or a proven track record of innovative growth strategies will be a significant advantage - Current co-founders are experienced business & Art experts, with top tier education & professional track record. With healthy traction, reputed seed investors and clear growth roadmap, the company is poised for high growth and moving toward a series A investment in the short run. Performance Marketing Expertise: - Develop and execute high-impact campaigns, including ads and sales communication, to drive customer acquisition and revenue growth. Sales Operations Optimization: - Streamline processes to optimize acquisition funnel, improve conversion rates, and scale acquisition efforts. New Digital Channels: - Explore and leverage SEO, affiliate marketing, and emerging platforms to tap into diverse audiences and expand reach. Multi-Geography Management: - Strategically lead acquisition efforts across regions and segments, tailoring approaches to local markets and customer needs. Unit Economics & Growth: - Optimize acquisition costs and profitability while driving sustainable, data-driven growth strategies. Successful Applicant should have: - Experience in managing Digital acquisition, sales process & funnel - Experience in managing performance marketing budgets and sales led campaigns - Experience in early-stage startups or launching products- Any experience in learning Artforms is a bonus but not necessary Why Arts and Art market? It's a large market with no clear winners, so massive opportunity to solve a big problem and win. Indian Arts are the biggest market outside regular academics yet completely unorganized. It grows only bigger as under the New Education policy, performing Arts are becoming curricular subjects ( yes, curricular & not co-curricular). Additionally, even the top 10% of India don't have access to good quality. Given the size of opportunity, technology adoption & government policy focus, this is probably the best time to build & create a massive impact. We have a proven solution, honed over 2 years & with 100000 + users, clear insights and ambition to make a huge impact.
Posted 3 months ago
0 - 5 years
0 - 3 Lacs
Chennai
Work from Office
Role & responsibilities - Have good awareness of clients with entry point. - Good Communication & Presentation Skills required since he will be focusing on core corporates for Digital Banking. - Cross sells bank products to existing set of customers which are mapped. - Handle Investment and Insurance requirements of clients - Informs customers of new products or product enhancements to further expand the banking relationship. - Coordinates with other group companies to provide awareness to our group company employees for our bank products. - Goes beyond the professional need of the customer by providing other products - enhancement of customer value - Maintains complete relationship record for assigned customer accounts. - Penetration of group/family account of the existing mapped base. - Tracks customer complaints/queries and turnaround times for customer satisfaction Preferred candidate profile - 0- 5 Years of experience in Banking Sales. - Freshers can apply - Age max 28 years.
Posted 3 months ago
4 - 7 years
5 - 12 Lacs
Pune
Hybrid
So, what’s the role all about? In Nice as a Professional Services Engineer is a customer-facing, billable role responsible for delivering specialized expertise and solutions for NICE products and services. This includes implementing, configuring, and optimizing AI-driven applications, such as chatbots, knowledge assistants, and other CXone digital solutions, for enterprise contact centers. The position combines technical and business responsibilities, requiring engagement with clients to understand their needs, provide consultative support, and deliver cutting-edge solutions. How will you make an impact? Technical Implementation: Configure, program, and develop NICE CXone solutions, including AI, NLU, ACD, IVR, ASR, and CRM integrations. Lead the design and development of multiple AI and bot applications, ensuring alignment with customer requirements and industry best practices. Optimize and maintain multiple AI bots, including both generative and legacy models. Implement and enhance AI-driven services such as knowledge assistant engines and conversational intelligence. Project Management: Collaborate with project managers to design and oversee end-to-end project rollouts. Manage system lifecycle development, change control processes, and risk analysis for enterprise solutions. Ensure seamless project execution through inter-departmental coordination and clear communication. Business Consulting: Provide subject matter expertise on NICE CXone digital products and AI solutions during client consultations. Conduct business analysis to assess user needs, design tailored solutions and provide industry guidance. Promote the use of AI tools to enhance decision-making and operational efficiency across business units. Leadership and Mentorship: Mentor and lead project teams, sharing expertise and fostering a collaborative environment. Develop documentation and processes for emerging digital products from R&D teams. Have you got what it takes? Bachelor’s degree in technical (e.g., Computer Science, Information Systems, Electrical Engineering) or business field (e.g., Marketing, MIS) or equivalent work experience. 5+ years of professional experience, with 1+ years in digital channels or AI/Bot software applications preferred. Proven expertise in: Technical configuration and programming of AI and contact center technologies. CRM integrations, APIs, and other ecosystem technologies. Best practices for contact center operations and KPIs. Familiarity with: Generative AI models, NLU techniques, and automation principles. Industry trends and emerging technologies in AI and digital customer engagement. Desired personal traits: Analytical and inquisitive mindset. Team-oriented with strong interpersonal skills. Early adopter of innovative technologies. Strong sense of accountability and ownership. Professional communication, behavior and demeanor. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 6505 Reporting into: Tech Manager Role Type: Individual Contributor
Posted 3 months ago
3 - 8 years
10 - 14 Lacs
Bengaluru
Work from Office
Job Title - GN - SONG - MT - Salesforce Marketing Cloud - Analyst Management Level: 11/ Analyst Location: Bangalore Must have skills: Salesforce Marketing Cloud Good to have skills: Pardot Job Summary :You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. Roles & Responsibilities: As part of the team, you will drive the following Gather business requirements, design process & define implementation strategy for leading marketing automation platforms preferably Salesforce Experience supporting projects on developing business case for campaign strategies, technology solutions Supported platform assessment, conduct fit gap analysis and map platform capabilities to business requirements Document client requirements, understand their business goals, target audience, and help achieve marketing objectives. Identify opportunities for leveraging marketing platforms to improve efficiency and effectiveness. Well versed with end-to-end marketing processes and campaign life cycle. Monitoring trends, analyzing data, to optimize marketing campaigns. Professional & Technical Skills: Knowledge/Experience of SFMC/ Data Cloud/ Personalization/ Pardot/ Salesforce Loyalty Good consulting and techno-functional experience is preferred. Experience in working with middle to senior management levels within existing organization / client organizations. Excellent oral and written communication skills Strong analytical skills and the ability to drive results-oriented decisions. Data-driven mindset within proven utilization of information to drive decisions, calibrate and results. Highly organized, proven ability to develop efficient processes that elevate team performance and drive results. Proven success in navigating global matrixed environments and / or experience in client facing roles. Ability to work effectively in a remote, virtual, global environment. Ability to work in a fast paced and unstructured environment. Additional Information: Overall experience of 2+ years in understanding marketing campaigns with at least 1+ years of hands-on functional consulting experience in Salesforce Marketing Cloud/ Data Cloud/ Personalization/ Pardot/ Salesforce Loyalty implementation with functional, industry and client facing experience MBA from a tier 1 or 2 college. Preferably be certified in SFMC/ Data Cloud/ Personalization/ Pardot/ Salesforce Loyalty Experience with CRM, marketing software, channel integration, real time decisioning is desirable. Strong understanding of how digital channels work together to create a cohesive, personalized marketing program for the customer, not just knowledge of one channel. Experience managing digital campaigns for large, complex clients with proficiency in measurement and operations. Ability to use insights for campaign and strategy optimization. Ability to establish and build on working relationships effectively. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions " underpinned by the world's largest delivery network " Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at About Accenture Strategy & Consulting : Accenture Strategy shapes our clients' future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers, and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategys services include those provided by our Global Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit | At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, . Qualifications Experience: Minimum 2+ year(s) of experience is required Educational Qualification: MBA/PGDM from a tier 1 or 2
Posted 3 months ago
5 - 10 years
7 - 12 Lacs
Bengaluru
Work from Office
Develop and implement digital marketing strategies to achieve company objectives. Manage and optimize digital advertising campaigns, including social media, search engine marketing (SEM), and display advertising. Create engaging and high-quality content for websites, social media platforms, and email marketing campaigns. Conduct market research and analyze trends to identify target audiences and enhance marketing efforts. Collaborate with creative teams to develop compelling visuals and videos that drive brand engagement. Monitor and analyze key performance metrics, providing actionable insights and recommendations for improvement. Stay updated on industry trends and best practices to ensure innovative and effective digital marketing efforts. Identify growth opportunities and proactively recommend strategies to enhance engagement. Track social media traction and generate regular progress reports. Manage blogs and ensure fresh content is regularly uploaded on social media platforms and websites. Craft and execute a comprehensive brand awareness strategy using digital channels, influencer marketing, strategic events, targeted campaigns, and offline media (ATL & BTL). Manage and maintain paid social campaigns with expertise in audience targeting across platforms. Design and optimize email automation journeys for timely, relevant, and personalized communications. Define strategies to integrate dynamic content into emails and landing pages to boost conversions. Develop and deliver research insights on advertising and media, including audience profiles, engagement metrics, competitor analysis, and market trends. Work independently, manage multiple projects in a fast-paced environment, and collaborate effectively with stakeholders.
Posted 3 months ago
2 - 5 years
4 - 7 Lacs
Mumbai
Work from Office
Creating and executing a strong performance marketing strategy & execution plan Developing and managing digital prospecting and remarketing campaigns Managing budgets and campaigns across all digital channels to drive strong return on investment and efficient CAC Ensuring successful planning, execution, optimization for key traffic KPIs via paid, organic & own media channels Identifying and testing new channels to continue to meet or exceed established critical metrics Working closely with the management to share funnel conversion improvement ideas, feedback & present results. Analyse campaign results & share learnings with stakeholders. Identify the gaps where results are not as expected and change the strategy as necessary Job Responsibilities - You have a degree in Marketing, Business Administration or a related field. You have prior experience in a similar role as well as experience building effective multi-channel marketing strategies, including affiliate marketing, PPC, SEO, social media and other digital channels. You have solid expertise in campaign and channel analysis and reporting, including Google Analytics experience. You possess excellent analytical skills and leverage data, metrics, analytics and consumer behaviour trends to drive actionable insights & recommendations. To develop, manage and optimise lead generation campaign and deliver leads as per business requirements ( cost, quality and target customers) You are a highly goal-oriented individual and have excellent communication skills. You are open-minded, curious and a strong problem solver
Posted 3 months ago
3 - 8 years
5 - 10 Lacs
Bengaluru
Work from Office
The Strategy & Consulting Global Network Song Practice | Salesforce Marketing Join our team of Strategy & Consulting Global Network Song who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: Strategy & Consulting Global Network Song I Areas of Work: Salesforce Marketing Cloud, Marketing Cloud Account Engagement (Pardot) | Level: Consultant | Location: Gurugram / Mumbai / Bengaluru / Hyderabad / Chennai / Pune | Years of Exp: 5+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build, and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice- A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales, and services functions. As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of the team, you will drive the following Developing Account based marketing programs (ABM) Designing interventions to drive customer acquisition / customer engagement. Managing full spectrum of Marketing program execution from strategy definition to technical delivery in Salesforce Marketing Cloud Extensive experience and hands-on role in conducting requirement gathering and design workshops, preparing solution and functional blueprint, leading, and coordinating solution design and deployment across multi-dimensional team. Monitoring trends, analyzing data, to optimize marketing campaigns. Identifying marketing process improvement opportunities Developing business case for campaign strategies, technology solutions Developing / supporting development of MarTech/AdTech platform technology. Bring your best skills forward to excel at the role: Hands-on experience of SFMC/Pardot Good Consulting experience is preferred. Experience in working with middle to senior management levels within existing organization / client organizations. Excellent oral and written communication skills Strong analytical skills and the ability to drive results-oriented decisions. Data-driven mindset within proven utilization of information to drive decisions, calibrate and results. Highly organized, proven ability to develop efficient processes that elevate team performance and drive results. Proven success in navigating global matrixed environments and / or experience in client facing roles. Ability to work effectively in a remote, virtual, global environment. Ability to work in a fast paced and unstructured environment. Read about us. Blogs Qualifications Professional & Technical Skills: Knowledge/Experience of SFMC/ Data Cloud/ Personalization/ Pardot/ Salesforce Loyalty Good consulting and techno-functional experience is preferred. Experience in working with middle to senior management levels within existing organization / client organizations. Excellent oral and written communication skills Strong analytical skills and the ability to drive results-oriented decisions. Data-driven mindset within proven utilization of information to drive decisions, calibrate and results. Highly organized, proven ability to develop efficient processes that elevate team performance and drive results. Proven success in navigating global matrixed environments and / or experience in client facing roles. Ability to work effectively in a remote, virtual, global environment. Ability to work in a fast paced and unstructured environment. Additional Information: Overall experience of 6+ years in designing / managing marketing campaigns with at least 3+ years of hands-on functional consulting experience in Salesforce Marketing Cloud/ Data Cloud/ Personalization/ Pardot/ Salesforce Loyalty implementation with deep functional, industry and client facing experience MBA from a tier 1 or 2 college. Preferably be certified in SFMC/ Data Cloud/ Personalization/ Pardot/ Salesforce Loyalty Experience with CRM, marketing software, channel integration, real time decisioning is desirable. Strong understanding of how digital channels work together to create a cohesive, personalized marketing program for the customer, not just knowledge of one channel. Experience managing digital campaigns for large, complex clients with proficiency in measurement and operations. Ability to use insights for campaign and strategy optimization. Ability to drive the engagement with minimal supervisor involvement and should be able to work independently from onshore/offshore. Ability to establish and build on working relationships effectively. Experience in working with middle to senior management levels within existing organization / client organizations. About Our Company | Accenture About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers, and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Global Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Global Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.
Posted 3 months ago
2 - 7 years
4 - 9 Lacs
Bengaluru
Work from Office
The Strategy & Consulting Global Network Song Practice | Salesforce Marketing Senior Manager Join our team of Strategy & Consulting Global Network Song who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Strategy & Consulting Global Network Song I Areas of Work: Salesforce Marketing Cloud, Marketing Cloud Account Engagement (Pardot) | Level: Senior Manager | Location: Gurugram / Mumbai / Bengaluru /Hyderabad/ Chennai / Pune | Years of Exp: 12+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build, and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice- A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales, and services functions. As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of the team, you will drive the following Developing Account based marketing programs (ABM) Designing interventions to drive customer acquisition / customer engagement. Managing full spectrum of Marketing program execution from strategy definition to delivery in Salesforce Marketing capabilities like SFMC/Pardot, personalization, CDP etc. Lead and managed at least 2 large transformation programs spanning across multiple geographies. Extensive experience and hands-on role in conducting requirement gathering and design workshops, preparing solution and functional blueprint, leading, and coordinating solution design and deployment across multi-dimensional team. Monitoring trends, analyzing data, to optimize marketing campaigns. Identifying marketing process improvement opportunities and re-define the processes. Developing business case for campaign strategies, technology solutions. Solution for large Marketing transformation programs with salesforce marketing solutions. Developing / supporting development of MarTech/AdTech platform technology. Strong project management skills:ability to mobilize and organize across multiple stakeholders (client and internal) and projects. Bring your best skills forward to excel at the role: Hands-on experience of SFMC/ Pardot / Personalization/ CDP / Loyalty etc. Good Consulting experience is preferred. Experience in working with middle to senior management levels within existing organization / client organizations. Excellent oral and written communication skills Strong analytical skills and the ability to drive results-oriented decisions. Data-driven mindset within proven utilization of information to drive decisions, calibrate and results. Highly organized, proven ability to develop efficient processes that elevate team performance and drive results. Proven success in navigating global matrixed environments and / or experience in client facing roles. Ability to work effectively in a remote, virtual, global environment. Ability to work in a fast paced and unstructured environment. Exposure to the process of developing capability. Read about us. Blogs Qualifications Your experience counts! Overall experience of 12+ years in designing / managing marketing campaigns with at least 10+ years of hands-on/functional consultant experience in Salesforce Marketing Cloud/ Pardot implementation with deep functional, industry and client facing experience Should be certified in Salesforce Marketing Cloud/Pardot Experience with CRM, Marketing software, Channel integration, Real Time Decisioning is desirable. Strong understanding of how digital channels work together to create a cohesive, personalized marketing program for the customer, not just knowledge of one channel. Experience managing digital campaigns for large, complex clients with proficiency in measurement and operations. Ability to use insights for campaign and strategy optimization. Experience with organizing 1st, 2nd, 3rd party data, segments, and campaign setup. Ability to drive the engagement with minimal supervisor involvement and should be able to work independently from onshore/offshore. Ability to establish and build on working relationships effectively. Experience in managing small / mid-sized teams. Experience in working with middle to senior management levels within existing organization / client organizations. Strong experience in shaping and driving engagements and ability to lead project teams. What’s in it for you? An opportunity to work on transformative projects with key G2000 clients. Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers, and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Global Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Global Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.
Posted 3 months ago
5 - 10 years
7 - 12 Lacs
Bengaluru
Work from Office
The Strategy & Consulting Global Network Song Practice | Salesforce Marketing C onsultant Join our team of Strategy & Consulting Global Network Song who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: Strategy & Consulting Global Network Song I Areas of Work: Salesforce Marketing Cloud, Marketing Cloud Account Engagement (Pardot) | Level: Consultant | Location: Gurugram / Mumbai / Bengaluru / Hyderabad / Chennai / Pune | Years of Exp: 5+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build, and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice- A Brief Sketch The Strategy & Consulting Global Network Song practice is aligned to the Global Network Practice of Accenture and works with clients across their marketing, sales, and services functions. As part of the team, you will provide transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. As part of the team, you will drive the following Developing Account based marketing programs (ABM) Designing interventions to drive customer acquisition / customer engagement. Managing full spectrum of Marketing program execution from strategy definition to technical delivery in Salesforce Marketing Cloud Extensive experience and hands-on role in conducting requirement gathering and design workshops, preparing solution and functional blueprint, leading, and coordinating solution design and deployment across multi-dimensional team. Monitoring trends, analyzing data, to optimize marketing campaigns. Identifying marketing process improvement opportunities Developing business case for campaign strategies, technology solutions Developing / supporting development of MarTech/AdTech platform technology. Qualifications Bring your best skills forward to excel at the role: Hands-on experience of SFMC/Pardot Good Consulting experience is preferred. Experience in working with middle to senior management levels within existing organization / client organizations. Excellent oral and written communication skills Strong analytical skills and the ability to drive results-oriented decisions. Data-driven mindset within proven utilization of information to drive decisions, calibrate and results. Highly organized, proven ability to develop efficient processes that elevate team performance and drive results. Proven success in navigating global matrixed environments and / or experience in client facing roles. Ability to work effectively in a remote, virtual, global environment. Ability to work in a fast paced and unstructured environment. Read about us. Blogs Your experience counts! Overall experience of 3-5+ years in designing / managing marketing campaigns with at least 4+ years of hands-on/functional consultant experience in Salesforce Marketing Cloud/Pardot implementation with deep functional, industry and client facing experience Should be certified in Salesforce Marketing Cloud/Pardot Experience with CRM, Marketing software, Channel integration, Real Time Decisioning is desirable. Strong understanding of how digital channels work together to create a cohesive, personalized marketing program for the customer, not just knowledge of one channel. Experience managing digital campaigns for large, complex clients with proficiency in measurement and operations. Ability to use insights for campaign and strategy optimization. Experience with organizing 1st, 2nd, 3rd party data, segments, and campaign setup. Ability to drive the engagement with minimal supervisor involvement and should be able to work independently from onshore/offshore. Ability to establish and build on working relationships effectively. Experience in working with middle to senior management levels within existing organization / client organizations. What’s in it for you? An opportunity to work on transformative projects with key G2000 clients. Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities. Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers, and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Global Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world.For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Global Network | Accenture in One Word At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.
Posted 3 months ago
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