285 Digital Banking Jobs - Page 9

Leading team of Branch Banking Relationship Managers & promoting Life Insurance to existing Bank Customers Training Branch RM's & motivating teams Dealing with Bank Branch Managers & RM's Meeting HNI clients of Banks Achieving assigned sales targets Required Candidate profile Minimum Graduate from any stream with minimum 10+ year of Insurance experience with Banca & Alliances background is must. High dependency on Bank relationships in Open Architecture scenario alignment. Perks and benefits Salary mentioned is fixed and other than Salary.

We are looking for a highly skilled and experienced Digital Banking Officer to join our team at Equitas Small Finance Bank. Roles and Responsibility Manage and maintain the bank's digital banking platform, including online and mobile channels. Develop and implement new digital banking products and services to enhance customer engagement. Collaborate with cross-functional teams to ensure seamless integration of digital banking solutions. Analyze market trends and competitor activity to identify opportunities for growth. Provide exceptional customer service and support through various digital communication channels. Monitor and report on key performance indicators (KPIs) to measure the success of digital banking initiatives. Job Requirements Strong understanding of digital banking principles, technologies, and best practices. Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders. Proficiency in using digital banking platforms, such as Neo, is highly desirable. Ability to analyze data and make informed decisions to drive business outcomes. Experience in managing multiple projects simultaneously, with strong organizational and time management skills. Knowledge of regulatory requirements and industry standards governing digital banking operations.

Position -811-CEC Officer-Outbound-Digital Banking Kotak 811-Contact Centre Outbound Graduate Atleast 1-2 years experience with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flair for Sales Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.

Job Role- Have good awareness of Corporates with entry point links in those corporates. Good Communication & Presentation Skills required since he will be focusing on core corporates for Digital Banking. Cross sells bank products to existing set of Corp Sal customers which are mapped. Handle Investment and Insurance requirements of clients Informs customers of new products or product enhancements to further expand the banking relationship. Coordinates with other group companies to provide awareness to our group company employees for our KOTAKJIFI products. Goes beyond the professional need of the customer by providing other products - enhancement of customer value Maintains complete relationship record for assigned customer accounts. Penetration of group/family account of the existing mapped base. Tracks customer complaints/ queries and turnaround times for customer satisfaction Job Requirement- Good communication and presentation skills. Willing to travel extensively within the city limits. Two- wheeler and an android phone is must. Liability Sales experience or KYC knowledge is an added advantage. Graduate with Minimum 0-2 Yrs. of experience.

Graduate Atleast 1-2 years experience with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flair for Sales Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Department Retail Liabilities | Digital Banking Position Grade M1 Assisting in resolving customer queries. Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to understand customer requirements and close sales Providing information to customers. Monitoring sales performance. Closing sales deals. Keeping a record of calls and relevant details. Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Make sales or recommendations for products or services that may better suit customer needs Adhere to all company policies and procedures. Graduate with decent English communication. Candidate should have a pleasing personality and should be presentable. Should be dedicated and display integrity. Willingness to learn with an attitude of continuous improvement. Willing to work in rotating shifts EXPERIENCE - Kotak Mahindra Bank, Noida - Sr. Manager-Talent Acquisition - Nov 2022 - PRESENT Handling the hiring for pan India on contact center for Front level and mid-level. Spoc for multiple Business Vertical which includes Premium Process. Handling End to End Recruitment of Contact Centre bulk hiring for Premium process through diverse channels and closing 80-100 numbers ever month. Also taking care of support level of hiring for Mumbai Centre. Developing customized sourcing strategies keeping in mind cost of hire, delivery TAT, candidate profile and resources thereby ensuring 100% fill rate as per requirements and compliance standards. Reviewing pre-Joining pre joining checks and documentation as per the compliance requirements of the organization and maintaining 100% adherence. Maintain MIS to analyze the quality of the hiring done in the zone. Managing active base of vendor/Consultancies which includes frequent interaction to understand the challenges been faced at their end, If any & smoother processing of their payments without delay. Ensuring smoother on boarding & exit processes been followed without fail & analyse the candidates self-experience through questionnaire filled by him/her at both stages. HDB financial Services, Noida Centre HRJan 2019 - Oct 2022 Handling end-to-end mid to senior recruitment through Job Portals, Referrals, Consultants and Internal Company Database. Identifying future staffing needs. Responsible for effective manpower planning for Non-IT positions like Marketing, Legal, Customer Experience, and Sales & HR Professionals. Sourcing via diverse channels like Job portals, LinkedIn and referencing to maintain a healthy sourcing mix. Preliminary screening and conducting first stage interview. Pre & post offer documentation, Negotiating with candidates Formulating the salary structure of new hires. Preparing and issuing offer letters, appointment letters & confirmation letters. Background verification, Joining formalities, induction for all the new hires. Ensuring smooth on-boarding process and making new hires familiar with the organizational goals and objective Building effective and trustworthy relationships with employees. Interacting and meeting employees to understand challenges and grievances to resolve the same. Currently acting as a first level of escalation for all employee-related queries. Maintaining healthy internal communications and ensuring proper channels for the escalations. Organized many employee communication forums like One on One Interviews, Skip level meeting, project team meeting etc. Organized fun activities at the location level. Planning & execution of monthly engagement events. Taking new initiatives to boost employee morale and engagement level. Conducting exit interviews. Sharing all the Full and Final inputs with the payroll team to process. Ensuring healthy separation and issuing relieving letters. Indiamart Intermesh Ltd., Noida Executive- Talent Acquisition - Sept 2017 -Jan 2019 Work with the Talent Acquisition team along with hiring managers/stakeholders to assist in ongoing recruitment efforts. Identify future talent needs and proactively recruiting and sourcing; develop talent pool or social engagement. Manage the recruitment process and life cycle, including initial assessments, interviews, documentation and offers. Searching candidates according to the requirement through various recruitment methods such as Portals, Head hunting and referencing. Pre & Post offer documentation, Issuing offer letter & appointment letter. KAZO Fashion Private Limited, Noida Management Trainee Talent Acquisition & Talent Management - Nov 2016- Sep 2017 Handled role of HR leader where I have to foster people centric approach which enable to deliver organization goals in a healthy work culture, single point of contact for sales team for any of their business needs or grievance redressal. Acting as a bridge between Business Head and Sales Managers via effective communication of the message vice versa . Worked in close cohesiveness with the Sales Team, looking after their business needs including manpower. Annual Manpower Planning budgeting and adherence to the same Responsible for entire life cycle management for pan India Sales and HO employees - Recruitment, On boarding, Compensation, Performance Management, Exit Management. SKILLS HR Policy Execution Recruitment/ Talent Acquisition Induction/orientation Training & Development Employee Relations / Welfare Employee Engagement Payroll Management Grievance Handling AWARDS Go-Getter Award at HDB Financial Services(2021) Employee of the Month at HDB Financial Services(2019) EDUCATION MSW(HR), Kurukshetra University(2014-2016) B.Com, Delhi University(2012-2014) 12th from CBSE Board(2012) 10th from CBSE Board(2010)

Department Retail Liabilities | Digital Banking Number of Positions Multiple Position Grade M1 Assisting in resolving customer queries. Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to understand customer requirements and close sales Providing information to customers. Monitoring sales performance. Closing sales deals. Keeping a record of calls and relevant details. Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Make sales or recommendations for products or services that may better suit customer needs Adhere to all company policies and procedures Graduate with decent English communication. Candidate should have a pleasing personality and should be presentable. Should be dedicated and display integrity. Willingness to learn with an attitude of continuous improvement. Willing to work in rotating shifts EXPERIENCE - Kotak Mahindra Bank, Noida Sr. Manager-Talent Acquisition - Nov 2022 - PRESENT Handling the hiring for pan India on contact center for Front level and mid-level. Spoc for multiple Business Vertical which includes Premium Process. Handling End to End Recruitment of Contact Centre bulk hiring for Premium process through diverse channels and closing 80-100 numbers ever month. Also taking care of support level of hiring for Mumbai Centre. Developing customized sourcing strategies keeping in mind cost of hire, delivery TAT, candidate profile and resources thereby ensuring 100% fill rate as per requirements and compliance standards. Reviewing pre-Joining pre joining checks and documentation as per the compliance requirements of the organization and maintaining 100% adherence. Maintain MIS to analyze the quality of the hiring done in the zone. Managing active base of vendor/Consultancies which includes frequent interaction to understand the challenges been faced at their end, If any & smoother processing of their payments without delay. Ensuring smoother on boarding & exit processes been followed without fail & analyse the candidates self-experience through questionnaire filled by him/her at both stages. HDB financial Services, Noida Centre HRJan 2019 - Oct 2022 Handling end-to-end mid to senior recruitment through Job Portals, Referrals, Consultants and Internal Company Database. Identifying future staffing needs. Responsible for effective manpower planning for Non-IT positions like Marketing, Legal, Customer Experience, and Sales & HR Professionals. Sourcing via diverse channels like Job portals, LinkedIn and referencing to maintain a healthy sourcing mix. Preliminary screening and conducting first stage interview. Pre & post offer documentation, Negotiating with candidates Formulating the salary structure of new hires. Preparing and issuing offer letters, appointment letters & confirmation letters. Background verification, Joining formalities, induction for all the new hires. Ensuring smooth on-boarding process and making new hires familiar with the organizational goals and objective Building effective and trustworthy relationships with employees. Interacting and meeting employees to understand challenges and grievances to resolve the same. Currently acting as a first level of escalation for all employee-related queries. Maintaining healthy internal communications and ensuring proper channels for the escalations. Organized many employee communication forums like One on One Interviews, Skip level meeting, project team meeting etc. Organized fun activities at the location level. Planning & execution of monthly engagement events. Taking new initiatives to boost employee morale and engagement level. Conducting exit interviews. Sharing all the Full and Final inputs with the payroll team to process. Ensuring healthy separation and issuing relieving letters. Indiamart Intermesh Ltd., Noida Executive- Talent AcquisitionSept 2017 -Jan 2019 Work with the Talent Acquisition team along with hiring managers/stakeholders to assist in ongoing recruitment efforts. Identify future talent needs and proactively recruiting and sourcing; develop talent pool or social engagement. Manage the recruitment process and life cycle, including initial assessments, interviews, documentation and offers. Searching candidates according to the requirement through various recruitment methods such as Portals, Head hunting and referencing. Pre & Post offer documentation, Issuing offer letter & appointment letter. KAZO Fashion Private Limited, Noida Management Trainee Talent Acquisition & Talent Management - Nov 2016- Sep 2017 Handled role of HR leader where I have to foster people centric approach which enable to deliver organization goals in a healthy work culture, single point of contact for sales team for any of their business needs or grievance redressal. Acting as a bridge between Business Head and Sales Managers via effective communication of the message vice versa . Worked in close cohesiveness with the Sales Team, looking after their business needs including manpower. Annual Manpower Planning budgeting and adherence to the same Responsible for entire life cycle management for pan India Sales and HO employees - Recruitment, On boarding, Compensation, Performance Management, Exit Management. SKILLS HR Policy Execution Recruitment/Talent Acquisition Induction/orientation Training & Development Employee Relations / Welfare Employee Engagement Payroll Management Grievance Handling AWARDS Go-Getter Award at HDB Financial Services(2021) Employee of the Month at HDB Financial Services(2019) EDUCATION MSW(HR), Kurukshetra University(2014-2016) B.Com, Delhi University(2012-2014) 12th from CBSE Board(2012) 10th from CBSE Board(2010)

Job Role: Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products. Cross selling targets progressively Sale of MF and Insurance products Fee Income Branch Administration Regulatory Compliance Manage productivity and overall morale of branch team members Overall responsible for break-even and P&L of branch Job Requirements: Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities Must have had Sales experience and exposure, preferably of Liabilities products Qualifications- MBA / CA/ CAIB Good Leadership skills (though more tactical than strategic) Thinker: Doer 40:60 In-depth understanding of financial instruments, markets and macro micro economic processes Ability to carry along all the units involved in the customer service cycle to ensure customer DELIGHT Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.

100% open market and field job -Target driven. Acquisition of Saving/Current account from open market via Canopy Activity, Umbrella Activity, Cold Calling, References etc. Work for Cross buy of financial product from mapped Book- LI/GI/ SIP/PL/FD from existing customer Portfolio Work on the Geographical area mapped (Pin Code) and achieve Saving/Current account and cross buy Target Relationship building with Existing customer Job Requirements: Education Qualification : Graduation/Post Graduation Bike Mandatory with Valid License 0 to 1 Years of Sales experience /Fresher Age : Upto 25 Years .

Job Role- Have good awareness of Corporates with entry point links in those corporates. Good Communication & Presentation Skills required since he will be focusing on core corporates for Digital Banking. Cross sells bank products to existing set of Corp Sal customers which are mapped. Handle Investment and Insurance requirements of clients Informs customers of new products or product enhancements to further expand the banking relationship. Coordinates with other group companies to provide awareness to our group company employees for our KOTAKJIFI products. Goes beyond the professional need of the customer by providing other products - enhancement of customer value Maintains complete relationship record for assigned customer accounts. Penetration of group/family account of the existing mapped base. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirement- Good communication and presentation skills. Willing to travel extensively within the city limits. Two- wheeler and an android phone is must. Liability Sales experience or KYC knowledge is an added advantage. Graduate with Minimum 0-2 Yrs. of experience.

(i) Awareness of laws, guidelines, rules and regulation issued by RBI, NPCI etc. related to digital products and information technology (ii) Reviewing, drafting, and negotiating contracts for Digital banking products or tie-ups of the bank; (iii) Reviewing, drafting, and negotiating various Information Technology contracts (hardware, software, maintenance services, procurement etc.) (iv) Analyzing legal issues and issues related to legal risks and providing advisory/recommendation to business teams; (v) Legal review and revision of product notes, standard contracts, policies and templates of the bank (vi) Acting as an interface between external legal counsel and business teams for various assignments or Projects; (vii) Tracking and updating laws and regulations that are relevant to the Banks business and policies.

Leading team of Branch Banking Relationship Managers & promoting Life Insurance to existing Bank Customers Training Branch RM's & motivating teams Dealing with Bank Branch Managers & RM's Meeting HNI clients of Banks Achieving assigned sales targets Required Candidate profile Minimum Graduate from any stream with minimum 10+ year of Insurance experience with Banca & Alliances background is must. High dependency on Bank relationships in Open Architecture scenario alignment. Perks and benefits Salary mentioned is fixed and other than Salary.

Driving entire Cluster Branch Banking/ Virtual Banking Channel Sales. Focusing on cross sell of Life Insurance products to Bank Customers Training/ Motivating entire Cluster Sales Team & Bank employees Responsible for Sales RnR & Business Achievement Required Candidate profile Minimum Graduate from any stream with minimum 10+ year of Insurance experience with Banca & Alliances background is must. High dependency on Bank relationships in Open Architecture scenario alignment. Perks and benefits Salary mentioned is fixed and other than Salary.

Location- Ghansoli (Navi Mumbai) Working days- 6days (Sunday off) Experience- 6months minimum into banking process/Bank Scope of Work for Reconciliation: Requirement for the IT-DCR team is to have knowledge in accounting and digital banking reconciliation, as well as hands-on experience in MS Excel. 1.Ensuring availability and downloading of all sources files/ input files in SFG, any other portal/ location etc. advised/ required by Bank and follow up with concern team/ stakeholder for placing requisite files required for reconciliation if not available or if any discrepancy is found. 2.Extraction/ingestion of data from CORE, Switch, NPCI files, Chanel partners, any other source required as input file for processing/checking for any error 3.Track loading of input files in recon application until successful loading of files. If any issue, take up the matter with concerned team, any other stakeholder and follow-up with them until resolution of the issue. 4.Processing/correction of files for timely settlement & reconciliation of all related stakeholders 5.Preparation of posting file in recon application 6.Checking correctness of count/amount for Settlement/ Commission/ Charges/ GST/ TDS etc. of all interchanges for all the beneficiaries. 7.Perform Reconciliation activities using any of the recon application provided for the purpose (whether it is third party application developed by any vendors or in-house application for all channel transactions including Refund, commission/charges, compensation, offline transactions, retail transactions or any other accounting reflected in files.Role & responsibilities 8.After Reconciliation, generate Recon/Exception reports. Prepare posting files in recon application and send it for posting in CBS. Posting files will be for exception, Disputes, compensation, Interchange fee, Commission sharing, Charges etc. or any other reconciliation related posting file generation as required by Bank. 9.Download and examine all reports from Recon App after completion of reconciliation. 10.Sharing Recon Reports to respective stakeholders daily through mail/SFG or by any other means as specified. 11.Exceptions to be handled within the laid down TAT. 12.Co-ordinate with all the stakeholders concerned for exception handling -

Driving entire Circle Telesales/ Virtual Banking Channel Sales teams. Focusing on cross sell of Life Insurance products to Bank Customers. Training/ Motivating entire Telesales & Virtual/ Online Teams. Responsible for Sales RnR & Business Achievement Required Candidate profile Minimum Graduate from any stream with minimum 10+ year of Insurance experience with Banca & Alliances Telesales Experience High dependency on Bank relationships in Open Architecture scenario alignment Perks and benefits Salary mentioned is fixed and other than Salary.

Role & responsibilities Prospect, educate, qualify, and generate interest for sales opportunities, follow up with prospective clients within BFSI / Fintech Industry. Alliancing with various counterparts and strive to become a trusted partner with banks and financial institutions. Lead customers through an end-to-end sales and post sales cycle by working with Sales leadership in bringing in Enterprise and mid-market logos & generating a stable revenue stream. Selling Software Development Solutions in distributed domains for the BFSI sector. Ability to identify buyer personas by crafting a robust sales approach for Enterprise customers larger SI and IT partner for both B2B and B2C prospects to build a solid sales pipeline and converting deals. Lead team and manage sales efforts with outbound campaign planning for the targeted territory. Develop a strategic plan to source and develop business opportunities. Own end to end sales funnel. Be able to map to execute the panned Sales approach to generate Enterprise level businesses from North America/Europe/MENA/ANZ (Any) Region(s). Planning and execution for acquisition of clients, based on targets set to meet organizational requirements. Build and manage a strong sales funnel to meet the set goals. Creating presentations and case studies. Qualifications & Experience Bachelor's/ Masters degree 7+ years of experience in Tech space in solution selling in the BFSI/Fintech Industry with a minimum of 3+ years in IT services/solution sales for the International market. Preferred candidate profile Experience in full sales cycle including deal closing CRM experience and outbound sales tool experience to map a strategic approach. Good understanding and experience of last technology trends. In-depth knowledge of the BFSI/Fintech industry and its current events and the ability to handle pressure and meet deadlines

Key Responsibilities: Lead end-to-end project management for business banking technology initiatives. Define project scope, goals, and deliverables that support business goals in collaboration with stakeholders. Develop detailed project plans, schedules, Project financials, and resource planning. Coordinate internal teams and third parties/vendors for the flawless execution of projects. Manage changes to the project scope, schedule, and costs using appropriate verification techniques. Identify and mitigate project risks and issues proactively. Ensure adherence to project management standards and best practices (Agile, Waterfall, or Hybrid). Prepare effective Project status reports, steerco reports, Communicate project status, risks, and issues to stakeholders and senior management. Facilitate meetings, workshops, and presentations with business and technical teams. Ensure compliance with regulatory and security standards in the banking domain. Required Qualifications: Bachelors degree in computer science, Information Technology, Business, or related field. 8–12 years of experience in project management, in the banking or financial services sector. Strong technical background with the ability to understand and discuss technical concepts. Solid understanding of business banking products and services. Proficiency in project management tools (e.g., MS Project, JIRA) Excellent verbal and written communication skills. Strong leadership, organizational, and problem-solving skills. PMP or Agile certification is a plus. Preferred Skills: Experience working with cross-functional and UAE region distributed teams. Familiarity with Trade services, Digital banking platforms, APIs, and fintech integrations. Knowledge of regulatory compliance in banking (e.g., KYC, AML,etc).

Role & responsibilities Lead the testing efforts for internet banking and mobile banking modules. Act as SME in digital banking, guiding team members and stakeholders on business flows, domain intricacies, and best practices. Define test strategies , plans , and schedules aligned with project timelines. Review and approve test cases , test scenarios , and test scripts prepared by team members. Conduct system, integration, regression, UAT, and production support testing . Validate end-to-end functionalities including login, fund transfers (NEFT, IMPS, RTGS), bill payments, profile management, transaction history, and device authentication. Lead API testing and integration testing with backend systems (e.g., CBS, Payment Gateway). Coordinate with developers, product owners, business analysts, and DevOps teams. Track and manage defects using tools like JIRA , QC/ALM , or equivalent. Support automation initiatives and help implement test automation for web and mobile platforms. Provide leadership in ensuring security, compliance, and regulatory adherence in test scenarios. Prepare and present test reports, metrics, and risk assessments to stakeholders and management. Preferred candidate profile 7+ years of experience in digital banking testing , with at least 23 years in a lead or SME capacity . Deep understanding of internet banking and mobile banking workflows. Proficient in functional , regression , API , and UI/UX testing. Experience with mobile testing tools: Appium , BrowserStack , Android Studio , Xcode . Strong knowledge of API tools (Postman, REST Assured) and SQL . Familiar with Agile /Scrum practices and tools. Excellent communication, stakeholder management, and leadership skills. Good to Have Exposure to core banking platforms like Finacle , Flexcube , or TCS BaNCS . Automation skills using Selenium , Appium , or similar frameworks. ISTQB Advanced Level or domain-specific certifications. Prior experience with UAT coordination , client interactions , or working in a BFSI consulting environment .

Role & responsibilities Analyze business requirements, user stories, and technical specifications related to internet and mobile banking . Design and execute comprehensive test cases covering functional, regression, UI, and usability testing. Perform testing across platforms: web, Android, and iOS . Validate login/authentication mechanisms, fund transfers, bill payments, transaction history, and user settings. Conduct API testing using tools like Postman or SOAP UI. Log and track defects using tools like JIRA , QC/ALM , or Bugzilla . Support UAT and provide production validation post-deployment. Collaborate with business analysts, developers, and cross-functional teams in Agile /Scrum environments. Prepare and maintain test documentation , reports, and defect logs. Preferred candidate profile 3+ years of experience in testing internet banking and mobile banking applications . Experience with mobile app testing tools. Strong understanding of banking functionalities such as fund transfers (NEFT, RTGS, IMPS), transaction history, card management, service requests, etc. Good exposure to API/Web Services testing and basic SQL for database validation. Familiarity with cross-browser and device compatibility testing .

Driving entire Cluster Branch Banking/ Virtual Banking Channel Sales. Focusing on cross sell of Life Insurance products to Bank Customers Training/ Motivating entire Cluster Sales Team & Bank employees Responsible for Sales RnR & Business Achievement Required Candidate profile Minimum Graduate from any stream with minimum 10+ year of Insurance experience with Banca & Alliances background is must. High dependency on Bank relationships in Open Architecture scenario alignment. Perks and benefits Salary mentioned is fixed and other than Salary.

Driving entire Wealth Management/ Affluent Banking Channel Focusing on cross sell of Life Insurance products to Ultra HNI Bank Customers Training/ Motivating entire Regional Sales Team & Bank employees Responsible for Sales RnR & Business Achievement Required Candidate profile Minimum Graduate from any stream with minimum 10+ year of Insurance experience with Banca & Alliances background is must. High dependency on Bank relationships in Open Architecture scenario alignment. Perks and benefits Salary mentioned is fixed and other than Salary.

Profile Name: Legal Counsel Digital Banking Qualification: LLB from any reputed Tier-I law college/university in India. Certifications in Digital Banking, Financial Technology etc. from reputed institutions (preferred). Experience in scheduled commercial banks/financial institutions handling legal matters related to digital banking. Proficiency in statutory, regulatory, and network policies/guidelines related to digital banking, payment aggregation, IT outsourcing. Fair understanding of legal, operational, and technology framework for digital banking products and services. Experience: 5-10 years of relevant work experience. Location: Mumbai (Registered office of the Bank, no hybrid working allowed). Responsibilities: Negotiating, drafting, and reviewing various agreements (NDAs, MSAs, SaaS/license/TSP agreements) with service providers, fintech partners, payment aggregators, NPCI, etc. Vetting product/process notes, policies, terms, and conditions related to digital banking products/services. Analyzing legal issues related to statutory and regulatory risks/compliances and advising business teams. Coordinating between external legal counsels and bank's business teams for various assignments. Tracking and updating laws, rules, and regulations relevant to the bank's business and policies

Job Responsibilities: Provide thought leadership for technology/consulting relating to Core banking solutions Digital channel management solutions and lending solutions. Work on presales engagements as part of a cross-cultural team across regions. Do product presentations to qualify leads and opportunities and drive towards closure. Analyse and Qualify RFXs- (RFP, RFQ, and RFI) Requests Participate in conference calls with customers along with the sales team to understand the requirements Act as subject matter expert to map requirements with product features. Understand the scope of work stated in these RFXs, identify potential risk, etc and work closely with technology and solution teams to build the solution Help with customer research, understand the customer challenges, and map the value proposition Present the solution or value proposition to the customer Create Capability presentations/sales pitch for the sales team for sales meetings Work closely with the sales and technology teams to create sales pitches, define entry strategies, door openers etc. Orchestrate and manage client visits- define the value themes and propositions based on the client needs Create and manage content and repository reusable content, case studies, standard sales /capability presentation Create solution documentation alongside of a Statement of Work as part of the transition from Sales/Presales to Delivery

Role - Digital Banking-Digital Journey Manager Location - Mumbai Job Purpose: Prepare a Product Development enhancement plan for various existing products on Digital Application Platform (DAP)/Adobe/Auto Circle/Healthcare/EVA ,Whatsapp or any other platform Deliver effective solution to simplify customer acquisition by improving UI/UX, integrating various API/solutions available in the market with the platform to provide smooth onboarding. Co ordinate with stakeholders for approval on the development journey. Benchmark journey with other competition and continuous review of fields/flow. Job Responsibilities(JR): 1. Prepare the Product Development/enhancement plan for the Products managed Prepare a Product Development enhancement plan for various existing products on Digital Application Platform (DAP)/Adobe/AutoCircle/Healthcare/EVA/Whatsapp Discuss the requirement jointly with respective product teams, BSG-IT and other stakeholders and undertake development of the requirements for the products managed Overlook progress of development throughout the life-cycle for on-time and bug-free delivery Testing of the new developments for bugtesting process gaps and take corrective action Undertake enhancements for the various products to keep it relevant at all times 2. Business Support Regular interaction with implementation team seeking feedback on product, process. From all channels using digital platform Basis feedback received take up enhancements on all products on DAP, Adobe, Auto circle, Healthcare etc. And any other platform related to process, TAT, approval rates. Review feedback from external touch points to enhance the experience on all digital platforms. 3. Process Review for products managed Continuous review the process of existing journeys already deployed on Digital platform. Undertake enhancement for the various products to improve the process, UIUX, Fields, 4. Master Maintenance for the products managed Carry out periodic Master Maintenance for the platform and all products managed Streamline the Master Maintenance process jointly with various stakeholders Review the Master Maintenance platform (BusinessNext) and take up development work to improve the master maintenance process 5. Competition Benchmarking for the products managed Review competition offerings for capabilities, features, process, UI/UX and benchmark it to the banks offering Take development efforts to make our offering better than competition 6. Query and Troubleshooting for the products managed Resolve queries bugs reported by users Carry out Root Cause Analysis (RCA) for reported bugs and take corrective action in a time-bound manner Educational Qualifications Graduation Post-Graduation Certifications: AMFI Certification IRDA Certification NCFM Certification (Optional) CAIIB (Optional) Internal Certification (NR Modules) Skills Sales and Influencing Skills Banking Product & Process Knowledge NRI Product and Regulatory Knowledge Planning and Organizing Skills Communication Knowledge of Competition & Current trends in financial Industry.

Key Skills: Project Management, Digital Banking, Retail Banking Operations, Investment Banking, Digital Transformation, Digital Channels Roles and Responsibilities: Lead end-to-end project management of large and complex initiatives, particularly within digital banking, digital channels, and retail/investment banking operations. Define and structure project scopes, timelines, budgets, and resource plans, ensuring alignment with business goals and customer expectations. Engage and influence senior stakeholders such as Project Sponsors, Business Outcome Leads, and Technical Leads to ensure strategic alignment. Identify and manage risks, issues, and dependencies, and develop effective mitigation and resolution strategies within structured governance. Coordinate and manage cross-functional, cross-geographical teams, facilitating seamless collaboration across global time zones. Ensure delivery of projects on time, within scope and budget, while maintaining strict adherence to compliance and risk management standards. Apply critical thinking and structured problem-solving to manage ambiguity and transform complex challenges into practical, actionable solutions. Promote customer empathy and business commerciality throughout project delivery to drive better user experience and business value. Deliver regular high-quality reports, dashboards, and stakeholder presentations on project progress and outcomes. Take accountability and ownership by playing multiple roles to ensure successful project outcomes and fostering team collaboration. Skills Required: 15+ years of total experience, including strong exposure to large-scale, complex global projects. Proven ability to manage high-stake programmes within digital or investment/retail banking environments. Experience influencing senior leadership, including Sponsors and Leads across business and technology functions. Ability to shape, structure, and solve complex problems, and deliver end-to-end visibility with a focus on customer and business impact. Capability to challenge the status quo, suggest alternatives, and make recommendations in ambiguous situations. Experience leading diverse cross-functional and geographically dispersed teams. Strong capabilities in communication, leadership, stakeholder management, decision-making, problem-solving, presentation, and collaboration. Self-starter with a self-driven approach to execution and delivery. Additional valuable skills: Programme Management, Global Mindset, Customer Empathy Hands-on with Scaled Agile (SAFe) frameworks Understanding of Business Commerciality, Team Leadership, Conflict Resolution, Financial oversight, and Risk Management Strong negotiation skills and thought leadership Ability to navigate complex stakeholder matrices Project management certifications like SAFe 2.0, SPC, or Agile PM are a plus. Education: Bachelor's Degree in a relevant field (e.g., Engineering, Business Administration, Finance, or IT-related discipline)