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1.0 - 3.0 years
4 - 8 Lacs
guwahati, assam, india
On-site
Key Responsibilities: Digital Strategy Execution Implement and localize digital adoption strategies to meet area-specific objectives in alignment with national goals. Identify key focus areas to enhance digital penetration across customer segments. Team Leadership Lead and manage a team of Digital Banking Champions, Team Leaders, and support staff within the assigned area. Promote a high-performance culture and ensure the team is aligned with digital growth objectives. Customer Onboarding & Engagement Drive initiatives for onboarding customers onto digital platforms such as mobile banking, internet banking, and UPI. Monitor onboarding performance and identify opportunities to enhance customer engagement and retention. Training & Capability Building Organize training sessions for field teams and branch staff to improve knowledge and promotion of digital banking products. Ensure teams are equipped with tools and knowledge to support customer onboarding and digital service usage. Performance Management Track KPIs related to digital product usage, customer onboarding, and adoption success rates. Generate reports and insights to support data-driven decisions and continuous improvement. Stakeholder Coordination Work closely with branch heads, area officers, and internal stakeholders to ensure seamless implementation of initiatives. Act as a bridge between regional leadership and ground-level teams. Customer Experience Enhancement Champion a customer-centric approach to digital adoption efforts. Gather and analyze customer feedback to implement improvements in digital user experience. Compliance & Risk Management Ensure adherence to regulatory requirements and internal digital banking policies. Promote secure onboarding practices and digital transaction safety across all touchpoints. Educational Qualification: Graduate degree in any discipline (mandatory) Postgraduate degree in Management or related field is an advantage Experience Requirements: Minimum 5 years of experience in banking, with at least 2 years in a digital banking or leadership role Proven track record of managing teams and executing regional initiatives
Posted 4 days ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
As the Product Owner for Digital Banking in Bangalore, KA, with over 10 years of experience, you will be instrumental in driving the development and enhancement of digital banking products and services tailored for businesses. Your role will involve close collaboration with various cross-functional teams, including product management, engineering, design, marketing, and customer support, to deliver innovative solutions that cater to the evolving needs of business customers. Your responsibilities will include defining and communicating the product vision, strategy, and roadmap based on market research, customer feedback, and business objectives. You will work with stakeholders to gather and prioritize requirements, user stories, and features to ensure alignment with customer needs and business goals. Additionally, you will create, maintain, and prioritize the product backlog, refining features based on feedback and market trends. Collaboration with engineering and design teams will be essential to translate requirements into actionable user stories and product specifications. You will also be responsible for fostering communication across teams to ensure alignment throughout the product development lifecycle. Driving successful product launches and adoption, monitoring key product metrics, and staying informed about regulatory requirements will be key aspects of your role. The ideal candidate will have product owner experience in the banking domain, particularly in Business Banking and Commercial Banking. A strong understanding of digital banking technologies, exceptional analytical skills, and proficiency in agile methodologies are required. Excellent communication and interpersonal skills, along with the ability to adapt quickly to changing priorities, will be essential for success in this role. Moreover, experience with Jira and Confluence, as well as industry certifications like SAFe, CSPO, or PSPO, are preferred. Your proactive thought process, ability to collaborate effectively, and passion for delivering exceptional user experiences will be crucial in driving the success of digital banking products.,
Posted 1 week ago
9.0 - 14.0 years
9 - 18 Lacs
pune, ahmedabad, surat
Work from Office
Driving entire Wealth Management/ Affluent Banking Channel Focusing on cross sell of Life Insurance products to Ultra HNI Bank Customers Training/ Motivating entire Regional Sales Team & Bank employees Responsible for Sales RnR & Business Achievement Required Candidate profile Minimum Graduate from any stream with minimum 10+ year of Insurance experience with Banca & Alliances background is must. High dependency on Bank relationships in Open Architecture scenario alignment. Perks and benefits Salary mentioned is fixed and other than Salary.
Posted 1 week ago
9.0 - 14.0 years
13 - 23 Lacs
pune, ahmedabad, mumbai (all areas)
Work from Office
Driving entire Loyalty Direct Sales Channel Leading team of Cluster & Area Manager's Focusing on cross sell of Life Insurance products to HNI Customers Training/ Motivating entire Regional Sales Teams Responsible for Sales RnR & Business Achievements Required Candidate profile Minimum Graduate from any stream with minimum 5+ year of Insurance experience with Direct Sales & Agency background is must Candidate from Banca & Broking Channel is preferred with team handling exps. Perks and benefits Salary mentioned is fixed and other than Salary.
Posted 1 week ago
5.0 - 9.0 years
5 - 9 Lacs
mumbai, maharashtra, india
On-site
Sales Manager is responsible for on-boarding new TASC clients- trust, associate, societies, clubs Relationship Management of TASC clients. Acquire new TASC clients through market scoping and relationship Grow the liability base of TASC customers (CASA+FD) by deepening relationships of mapped TASC customer base Sell allied products, Online Solution (Collection and Payment) / Digital Products / Salary Proposition with a view to enhance client engagement and relationship. Responsible for managing an Institutional Banking portfolio Service clients covering all their banking needs including bank/3rd party products Actively participate in driving campaigns conducted across liability and other products Conform to processes of the bank and have a high focus on compliance Preferred candidate profile Knowledge of Banking products and processes Strong Relationship Management skills. (Candidates with acquaintance of Senior Government officials would be advantageous)
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
muzaffarpur, bihar
On-site
The Area Head of Digital Banking Adoption Services will be responsible for managing and overseeing digital adoption initiatives within their specific region. You will lead a regional team, implement strategies to onboard customers onto the bank's digital products, increase digital adoption rates, and expand the digital business within the assigned region. Your role will require strong leadership skills, knowledge of digital banking, and the ability to manage a diverse team effectively.,
Posted 1 week ago
0.0 - 5.0 years
2 - 6 Lacs
bengaluru
Work from Office
Greetings from The Job Factory !! Hiring for International Voice Process -Telecom and Banking Process /Sal Upto 6.5 ctc Job Locations: Dairy Circle, Manyata tech park, BTM ,Bellandur - Bengaluru Not Hiring any candidates who stays out of Bangalore ( Face to Face) Interview For More Details HR Smitha@ 9880964847 (call or whats app) *WORK FROM OFFICE* * Should have excellent communication skills - English ** Graduate Freshers and Under Graduate with Experience in bpo voice is fine both can apply ! * Working Days : 5 days working * Cab Facility : Pick up and Drop facilities * Salary:- 3 LPA to 6.5 LPA * Should be open working in a 24*7 Work environment (Rotational shifts) * Comfortable Working from office ROI: 1. HR Round 2 .Versant 3. Operation Round Regards, SMITHA HR TEAM
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
As an Analyst at our company, you will play a crucial role in reviewing and interpreting bank statements to evaluate financial health, detect irregularities, and contribute to credit and risk decision-making. Your responsibilities will include extracting and inputting financial data accurately, collaborating with various teams to enhance automation and accuracy, and identifying financial risks and anomalies. Your attention to detail and analytical skills will be key in this role. Key Responsibilities: - Analyze customer bank statements to extract key financial metrics and identify financial risks and inconsistencies - Collaborate with underwriting teams to assess borrower eligibility and creditworthiness - Utilize bank statement parsing tools and financial data platforms to streamline analysis - Spread financial statements from borrower-provided documents into internal systems and models - Review and validate financial ratios, trends, and performance indicators for credit assessments - Maintain financial spreading templates and ensure compliance with internal policies and regulatory standards Requirements: - Bachelor's degree/MBA in a relevant field - Strong understanding of financial statements and transactional data - Proficiency in Microsoft Excel or Google Sheets; experience with SQL or Python is a plus - Excellent analytical, critical thinking, and communication skills - Prior experience in financial analysis, underwriting, or Fintech is preferred Nice to Have: - Experience in small business lending, personal finance platforms, or digital banking - Exposure to machine learning or AI-based financial document analysis tools - Knowledge of US financial regulations and lending standards What We Offer: - Competitive salary and benefits package - Opportunity to work with a talented team of professionals - Collaborative and dynamic work environment with professional growth opportunities If you are a motivated professional with experience in financial analysis and underwriting, we encourage you to apply by submitting your resume and cover letter to nithanth@ecaplabs.com. Join us to be part of a team dedicated to enhancing financial evaluations and risk assessments.,
Posted 1 week ago
10.0 - 15.0 years
12 - 20 Lacs
mohali
Work from Office
Job Title: UI /UX Lead Location: Mohali Experience Required: 10+ years Crescendo Global has partnered with a global, multi-disciplinary organization with over a dozen brands spanning financial services, technology, real estate, and healthcare. Over the last 13 years, weve served millions of clients in 180+ countries and operate with 350+ team members. About the Role We are looking for a Lead UX/UI Designer who will be the creative force behind our digital products designing intuitive, visually stunning, and user-friendly experiences for a global audience. Youll blend strategic thinking with hands-on design, leading UX efforts while collaborating with product managers, developers, and business stakeholders to build exceptional financial experiences. Key Responsibilities Lead user research, persona creation, and journey mapping. Design wireframes, prototypes, and polished UI for fintech products. Build and evolve a scalable design system ensuring consistency. Conduct usability testing and translate feedback into improvements. Ensure accessibility standards and inclusive design practices. Collaborate closely with cross-functional teams in an Agile environment. Required Experience 7+ years of UX/UI experience with a strong portfolio (fintech/trading preferred). Proficiency in Figma, Sketch, Adobe XD, or similar tools. Experience creating and maintaining design systems. Strong understanding of user-centered design, usability, and accessibility. Ability to simplify complex financial concepts into elegant designs. Excellent collaboration and communication skills. Whats in it for You? Global Exposure: Work with teams across 6+ countries. Impact at Scale: Shape the financial experiences of millions worldwide. Cutting-Edge Work: Contribute to a fintech platform redefining digital banking in Europe. Creative Freedom: Lead design vision and innovation. Continuous Learning: Access to top design tools and professional growth programs. Inclusive Culture: Be part of a diverse, supportive, and growth-oriented workplace. Reach US: Share your CV to muskaan.bhardwaj@crescendogroup.in | for a confidential discussion. Disclaimer: Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate based on race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status or disability status. Note: We receive a lot of applications daily, so it becomes a bit difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated. Scammers can misuse Crescendo Globals name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo global.com and report fraud immediately. Stay alert!
Posted 1 week ago
6.0 - 11.0 years
8 - 16 Lacs
mumbai, mumbai suburban
Work from Office
Role & responsibilities - Define the digital requirements for the Gig vertical across the customers and partners Spearhead the digital lifecycle for the customers in delivering the products Build digital customer journeys for opening various products across savings account, current account, debit/credit cards, payment solutions, etc. Work closely with stakeholders across various product units to develop new journeys or customize the existing journeys towards Gig segment Identify vendor partners to co-create innovative products across financial and non-financial offerings relevant to this segment Design and deploy digital customer service strategy across digital channels Track industry trends and competition in Retail/SME banking space and undertake measures to ensure superior digital experience and delivery Co-ordinate with operations and technology stakeholders to streamline the onboarding and servicing activities for the customers. Collaborate with internal business stakeholders including Customer and partner acquisition teams, to solicit regular feedback, make necessary iterations, develop segment specific initiatives, and provide the necessary support required. Key Skiils- Understanding of Digital Technologies & future trends Knowledge in Banking and Fintech services Planning and Organizing Skills Collaboration with cross-functional teams Keen to learn new things
Posted 1 week ago
5.0 - 10.0 years
30 - 40 Lacs
bengaluru
Work from Office
5+ years of experience as Business Analyst working with BFSI. Functional knowledge and exposure to Retail Banking. Knowledge in Banking preferable Digital Banking. Knowledge in Customer Onboarding Account Opening, Mobile and Internet Retail Banking, Agency Banking. Experience in Requirement Gathering, FSD and Other Documentation. Understanding accounting concepts in banking domain mainly on Retail modules (Onboarding and Retail Servicing of Payments/Loans/Accounts/). Ability to analyze the functional flow and its adaptation to the application. Should have solid experience on defect analysis, identifying the gaps, and reviewing the existing regression test suite with respect to product functionality and customer usage. Identifying the gaps and reviewing the existing regression test suite with respect to product functionality and customer usage. Good team player and work as a team mind-set to deliver the project on time. Mentor junior team members on functional front. Work with the project team and customer to keep track of the project progress.
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
west bengal
On-site
The Area Head of Digital Banking Adoption Services is responsible for managing and overseeing digital adoption initiatives within their specific region. In this role, you will lead a regional team and implement strategies to onboard customers onto the bank's digital products. Your key responsibilities will include increasing digital adoption rates and expanding the digital business within the assigned region. To excel in this position, you must possess strong leadership skills, in-depth knowledge of digital banking, and the ability to manage a diverse team effectively.,
Posted 1 week ago
6.0 - 11.0 years
8 - 13 Lacs
pune
Work from Office
Digital Acquisition Manager-CA-Digital 811-Digital Banking Kotak 811-Sales Job Role: Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products. Cross selling targets progressively Sale of MF and Insurance products Fee Income Branch Administration Regulatory Compliance Manage productivity and overall morale of branch team members Overall responsible for break-even and PL of branch Job Requirements: Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities Must have had Sales experience and exposure, preferably of Liabilities products Qualifications- MBA / CA/ CAIB Good Leadership skills (though more tactical than strategic) Thinker: Doer 40:60 In-depth understanding of financial instruments, markets and macro micro economic processes Ability to carry along all the units involved in the customer service cycle to ensure customer DELIGHT Liaising with product management team, marketing and other centers verticals for new product development, service enhancements and sales initiatives.
Posted 1 week ago
0.0 - 2.0 years
3 - 5 Lacs
mumbai
Work from Office
Job Role- Have good awareness of Corporates with entry point links in those corporates. Good Communication & Presentation Skills required since he will be focusing on core corporates for Digital Banking. Cross sells bank products to existing set of Corp Sal customers which are mapped. Handle Investment and Insurance requirements of clients Informs customers of new products or product enhancements to further expand the banking relationship. Coordinates with other group companies to provide awareness to our group company employees for our KOTAKJIFI products. Goes beyond the professional need of the customer by providing other products - enhancement of customer value Maintains complete relationship record for assigned customer accounts. Penetration of group/family account of the existing mapped base. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirement- Good communication and presentation skills. Willing to travel extensively within the city limits. Two- wheeler and an android phone is must. Liability Sales experience or KYC knowledge is an added advantage. Graduate with Minimum 0-2 Yrs. of experience.
Posted 1 week ago
6.0 - 11.0 years
8 - 12 Lacs
varanasi
Work from Office
Job Role: Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products. Cross selling targets progressively Sale of MF and Insurance products Fee Income Branch Administration Regulatory Compliance Manage productivity and overall morale of branch team members Overall responsible for break-even and P&L of branch Job Requirements: Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities Must have had Sales experience and exposure, preferably of Liabilities products Qualifications- MBA / CA/ CAIB Good Leadership skills (though more tactical than strategic) Thinker:
Posted 1 week ago
0.0 - 2.0 years
3 - 5 Lacs
pune
Work from Office
Job Role- Have good awareness of Corporates with entry point links in those corporates. Good Communication & Presentation Skills required since he will be focusing on core corporates for Digital Banking. Cross sells bank products to existing set of Corp Sal customers which are mapped. Handle Investment and Insurance requirements of clients Informs customers of new products or product enhancements to further expand the banking relationship. Coordinates with other group companies to provide awareness to our group company employees for our KOTAKJIFI products. Goes beyond the professional need of the customer by providing other products - enhancement of customer value Maintains complete relationship record for assigned customer accounts. Penetration of group/family account of the existing mapped base. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirement- Good communication and presentation skills. Willing to travel extensively within the city limits. Two- wheeler and an android phone is must. Liability Sales experience or KYC knowledge is an added advantage. Graduate with Minimum 0-2 Yrs. of experience.
Posted 1 week ago
1.0 - 2.0 years
5 - 8 Lacs
thane
Work from Office
Graduate Atleast 1-2 yearsexperience with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal Written Flair for Sales Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers customers
Posted 1 week ago
1.0 - 2.0 years
5 - 8 Lacs
thane
Work from Office
Graduate Atleast 1-2 yearsexperience with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal Written Flair for Sales Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers customers
Posted 1 week ago
2.0 - 5.0 years
4 - 7 Lacs
thane
Work from Office
Assisting in resolving customer queries. Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to understand customer requirements and close sales Providing information to customers. Monitoring sales performance. Closing sales deals. Keeping a record of calls and relevant details. Go the extra mile to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information Make sales or recommendations for products or services that may better suit customer needs Adhere to all company policies and procedures Graduate with decent English communication. Candidate should have a pleasing personality and should be presentable. Should be dedicated and display integrity. Willingness to learn with an attitude of continuous improvement. Willing to work in rotating shifts 811 Digital Outbound Officer EXPERIENCE Kotak Mahindra Bank, Noida Sr. Manager-Talent Acquisition Nov 2022 - PRESENT Handling the hiring for pan India on contact center for Front level and mid-level. Spoc for multiple Business Vertical which includes Premium Process. Handling End to End Recruitment of Contact Centre bulk hiring for Premium process through diverse channels and closing 80-100 numbers ever month. Also taking care of support level of hiring for Mumbai Centre. Developing customized sourcing strategies keeping in mind cost of hire, delivery TAT, candidate profile and resources thereby ensuring 100% fill rate as per requirements and compliance standards. Reviewing pre-Joining pre joining checks and documentation as per the compliance requirements of the organization and maintaining 100% adherence. Maintain MIS to analyze the quality of the hiring done in the zone. Managing active base of vendor/Consultancies which includes frequent interaction to understand the challenges been faced at their end, If any & smoother processing of their payments without delay. Ensuring smoother on boarding & exit processes been followed without fail & analyse the candidates self-experience through questionnaire filled by him/her at both stages. HDB financial Services, Noida Centre HRJan 2019 - Oct 2022 Handling end-to-end mid to senior recruitment through Job Portals, Referrals, Consultants and Internal Company Database. Identifying future staffing needs. Responsible for effective manpower planning for Non-IT positions like Marketing, Legal, Customer Experience, and Sales & HR Professionals. Sourcing via diverse channels like Job portals, LinkedIn and referencing to maintain a healthy sourcing mix. Preliminary screening and conducting first stage interview. Pre & post offer documentation, Negotiating with candidates Formulating the salary structure of new hires. Preparing and issuing offer letters, appointment letters & confirmation letters. Background verification, Joining formalities, induction for all the new hires. Ensuring smooth on-boarding process and making new hires familiar with the organizational goals and objective Building effective and trustworthy relationships with employees. Interacting and meeting employees to understand challenges and grievances to resolve the same. Currently acting as a first level of escalation for all employee-related queries. Maintaining healthy internal communications and ensuring proper channels for the escalations. Organized many employee communication forums like One on One Interviews, Skip level meeting, project team meeting etc. Organized fun activities at the location level. Planning & execution of monthly engagement events. Taking new initiatives to boost employee morale and engagement level. Conducting exit interviews. Sharing all the Full and Final inputs with the payroll team to process. Ensuring healthy separation and issuing relieving letters. Indiamart Intermesh Ltd., Noida Executive- Talent AcquisitionSept 2017 -Jan 2019 Work with the Talent Acquisition team along with hiring managers/stakeholders to assist in ongoing recruitment efforts. Identify future talent needs and proactively recruiting and sourcing; develop talent pool or social engagement. Manage the recruitment process and life cycle, including initial assessments, interviews, documentation and offers. Searching candidates according to the requirement through various recruitment methods such as Portals, Head hunting and referencing. Pre & Post offer documentation, Issuing offer letter & appointment letter. KAZO Fashion Private Limited, Noida Management Trainee Talent Acquisition & Talent ManagementNov 2016- Sep 2017 Handled role of HR leader where I have to foster people centric approach which enable to deliver organization goals in a healthy work culture, single point of contact for sales team for any of their business needs or grievance redressal. Acting as a bridge between Business Head and Sales Managers via effective communication of the message vice versa . Worked in close cohesiveness with the Sales Team, looking after their business needs including manpower. Annual Manpower Planning budgeting and adherence to the same Responsible for entire life cycle management for pan India Sales and HO employees - Recruitment, On boarding, Compensation, Performance Management, Exit Management. SKILLS HR Policy Execution Recruitment/Talent Acquisition Induction/orientation Training & Development Employee Relations / Welfare Employee Engagement Payroll Management Grievance Handling AWARDS Go-Getter Award at HDB Financial Services(2021) Employee of the Month at HDB Financial Services(2019) EDUCATION MSW(HR), Kurukshetra University(2014-2016) B.Com, Delhi University(2012-2014) 12th from CBSE Board(2012) 10th from CBSE Board(2010)
Posted 1 week ago
2.0 - 5.0 years
4 - 7 Lacs
thane
Work from Office
Graduate Atleast 1-2 years experience with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flair for Sales Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers
Posted 1 week ago
6.0 - 11.0 years
10 - 15 Lacs
varanasi
Work from Office
Job Role: Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products. Cross selling targets progressively Sale of MF and Insurance products Fee Income Branch Administration Regulatory Compliance Manage productivity and overall morale of branch team members Overall responsible for break-even and PL of branch Job Requirements: Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities Must have had Sales experience and exposure, preferably of Liabilities products Qualifications- MBA / CA/ CAIB Good Leadership skills (though more tactical than strategic) Thinker: Doer 40:60 In-depth understanding of financial instruments, markets and macro micro economic processes Ability to carry along all the units involved in the customer service cycle to ensure customer DELIGHT Liaising with product management team, marketing and other centers verticals for new product development, service enhancements and sales initiatives.
Posted 1 week ago
2.0 - 5.0 years
4 - 7 Lacs
chennai
Work from Office
Job Role: Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products. Cross selling targets progressively Sale of MF and Insurance products Fee Income Branch Administration Regulatory Compliance Manage productivity and overall morale of branch team members Overall responsible for break-even and P&L of branch Job Requirements: Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities Must have had Sales experience and exposure, preferably of Liabilities products Qualifications- MBA / CA/ CAIB Good Leadership skills (though more tactical than strategic) Thinker: Doer 40:60 In-depth understanding of financial instruments, markets and macro micro economic processes Ability to carry along all the units involved in the customer service cycle to ensure customer DELIGHT Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.
Posted 1 week ago
2.0 - 5.0 years
4 - 7 Lacs
hyderabad
Work from Office
Job Role- Have good awareness of Corporates with entry point links in those corporates. Good Communication & Presentation Skills required since he will be focusing on core corporates for Digital Banking. Cross sells bank products to existing set of Corp Sal customers which are mapped. Handle Investment and Insurance requirements of clients Informs customers of new products or product enhancements to further expand the banking relationship. Coordinates with other group companies to provide awareness to our group company employees for our KOTAKJIFI products. Goes beyond the professional need of the customer by providing other products - enhancement of customer value Maintains complete relationship record for assigned customer accounts. Penetration of group/family account of the existing mapped base. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirement- Good communication and presentation skills. Willing to travel extensively within the city limits. Two- wheeler and an android phone is must. Liability Sales experience or KYC knowledge is an added advantage. Graduate with Minimum 0-2 Yrs. of experience.
Posted 1 week ago
2.0 - 5.0 years
4 - 7 Lacs
rajkot
Work from Office
Job Role- Have good awareness of Corporates with entry point links in those corporates. Good Communication & Presentation Skills required since he will be focusing on core corporates for Digital Banking. Cross sells bank products to existing set of Corp Sal customers which are mapped. Handle Investment and Insurance requirements of clients Informs customers of new products or product enhancements to further expand the banking relationship. Coordinates with other group companies to provide awareness to our group company employees for our KOTAKJIFI products. Goes beyond the professional need of the customer by providing other products - enhancement of customer value Maintains complete relationship record for assigned customer accounts. Penetration of group/family account of the existing mapped base. Tracks customer complaints/queries and turnaround times for customer satisfaction Job Requirement- Good communication and presentation skills. Willing to travel extensively within the city limits. Two- wheeler and an android phone is must. Liability Sales experience or KYC knowledge is an added advantage. Graduate with Minimum 0-2 Yrs. of experience.
Posted 1 week ago
1.0 - 2.0 years
3 - 4 Lacs
thane
Work from Office
About The Role Graduate Atleast 1-2 years" experience with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flair for Sales Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers
Posted 1 week ago
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