8 Digital Automation Jobs

The Customer Service Representative role within the Finance entity exists to provide first and second line customer support for telephone and written inquiries via email, chat, and social media. You will be responsible for addressing queries with speed, accuracy, and ensuring maximum customer satisfaction. This is a 24/7 support role requiring a flexible schedule to support the US time zone. As a Customer Facing (CF) CSR, you will need a broad understanding of Customer Service processes to achieve a high percentage of first contact resolution and manage customer expectations through various contact channels. You will be the initial point of contact for retail consumers regarding site experience concerns and critical issues from external/internal customers. Key Responsibilities: - Provide exceptional customer service to customers and team members. - Handle retail marketing program information, policy, and product fulfillment. - Resolve complaints, identify root causes, and manage complaints effectively. - Maintain proficiency in electronic systems and processes for communication and requests. - Transfer knowledge at shift change for efficient handling of ongoing incidents. - Engage in continual learning and education to understand business operations and technology. Required Skills & Experience: - Bachelor's Degree in Economics, Business, Finance, or related field. - Minimum 5-7 years of experience in customer service. - Superior customer service and problem-solving skills. - Ability to build effective relationships and work as a team. - Identify process gaps, inefficiencies, and contribute to continuous improvement. - Strong time management and organizational skills. Desirable Criteria: - Retail experience, preferably in a convenience store. - Familiarity with convenience store food and facility equipment. - Understanding of customer needs and behaviors. - Highly motivated with a team-oriented approach. At bp, we offer an inclusive culture, work-life balance, learning opportunities, and benefits such as life and health insurance. We provide reasonable accommodation for individuals with disabilities during the application process and employment. This role may require negligible travel and is eligible for relocation within the country. It is a hybrid position allowing for office and remote work. Legal Disclaimer: Employment may be contingent upon adherence to local policies, including drug screening, fitness review, and background checks based on the role.,

You are a Senior Analyst in the Treasury Operation team of a global energy business. In this role, you will directly contribute to Treasury Operation objectives by providing key analytics, reconciliations, and issue resolution for both the Treasury Operation Team and bp Business Partners worldwide. Your responsibilities will include collaborating with local Treasury, Cash & Banking, and Finance teams, performing root cause analytics, and enhancing Cash & Bank Accounting activities. Moreover, you will play a crucial role in treasury and cash & banking control activities globally, including bank relations, cash forecasting, and bank control activities. Your key accountabilities will involve managing all Treasury Operation activities while ensuring compliance with policies and procedures, overseeing bank account management in a specific region, resolving queries, performing reconciliations, preparing documents for financial close, and contributing to cash forecasting and reporting. You are expected to have a relevant Finance or Economics degree, a minimum of 5 years of experience in finance, cash and banking, or treasury, strong business English skills, and the ability to coordinate and motivate teams. Additionally, you should possess good interpersonal, analytical, and decision-making skills, along with experience in continuous improvement and issue resolution. Desirable criteria for this role include experience in Blackline processing journal and reconciliation, the ability to adapt to a fast-paced environment, issue resolution on a cross-functional level, and multinational corporate experience. You will be part of a hybrid office/remote working setup, where you will be responsible for team performance supervision, mentoring, and contributing to various cash & banking projects and treasury activities worldwide. Proficiency in MS Office and SAP is required for this role. If you are selected for this position, your employment may be contingent upon adherence to local policies, including pre-placement screenings and background checks. Join the team at this global energy business and be part of the journey towards a low-carbon future by contributing to the company's ambition of becoming a net zero company by 2050 or sooner.,

As a member of our global energy business within the Finance Group, you will play a crucial role in contributing to the delivery of light, heat, and mobility to millions of people daily. Our company is at the forefront of addressing significant challenges that shape the future, and we invite you to be part of our journey towards a low-carbon future. By joining us, you will have the opportunity to contribute to our goal of becoming a net zero company by 2050 or sooner, and actively participate in our efforts to achieve a sustainable world. Your responsibilities will include managing day-to-day customer master data queries and activities, such as providing support for site set up, transfers, and retirement, as well as coordinating with Terminal Partners and analyzing data. It will be essential for you to ensure data integrity, consistency, and compliance with data standards while running performance reports and participating in operations meetings to uphold SLA agreements and critical metric measures. You will collaborate closely with various business functions, including Sales, Sales Operations & Marketing teams, Logistics & Supply teams, Distributors & Resellers, and external business partners. Your role will involve working across different time zones to support Business Partners in the US, covering US applications. To excel in this role, you should possess a Bachelor's degree or equivalent experience in management, Business, Finance, Accounting, or a related field, along with 4-6 years of proven ability in client-service oriented functions within Procurement, Supply chain, Customer, or Finance fields. Proficiency in English, strong communication skills, and experience working with master data systems and SAP or other ERP systems are required. Additionally, your ability to work cross-culturally, communicate effectively across various organizational levels, and contribute to continuous improvement processes will be crucial for success. This position does not involve travel and is eligible for relocation within the country. Remote work is not available for this role. Your role will also involve utilizing a diverse set of skills including accounting for financial instruments, analytical thinking, business process improvement, commercial acumen, data analysis, decision making, financial reporting, influencing, internal control and compliance, among others. Join us in our mission to make energy cleaner and better, and become a valuable part of our world-class team dedicated to driving positive change in the energy sector.,

The purpose of the role is to support BP's central transformation project by upgrading and standardizing policies, processes, controls, and technology related to balance sheet assurance, reconciliation, and journal entry, through the implementation of an integrated solution using BlackLine SaaS software. The project aims to enhance BP's balance sheet reconciliation and manual journal operating capabilities through digitization. As a member of the project team, your primary responsibility will be to prepare balance sheet reconciliations in the BlackLine tool, requiring a deep understanding of R2R functions and the reconciliation process in BlackLine. You will collaborate with senior partners across BP's FBT teams and finance and control teams to ensure accurate and compliant reconciliation activities. Key responsibilities of the role include conducting regular reconciliations of balance sheet accounts, ensuring compliance with company policies and regulatory requirements, investigating and resolving variances, documenting all reconciliation activities, evaluating and improving processes, providing recommendations for enhancements or automation, collaborating with other teams, delivering training on BlackLine processes, supporting audits, analyzing reconciliation data, and maintaining an effective control environment. To excel in this role, you should demonstrate a clear understanding of the business context, be adaptable to evolving business requirements, possess strong communication and stakeholder management skills, and have a continuous improvement mindset. Qualifications for this role include a university degree, professional qualifications such as CA, CIMA, or MBA, at least 7 years of experience in R2R functions including BlackLine reconciliation, SAP ECC/S4 HANA, and MS Office Suite proficiency. Additionally, experience in the power, oil and gas industry, big4, or FBT/SSC is desirable. The role does not involve significant travel and relocation assistance within the country is available. This is a hybrid office/remote working position that requires skills in accounting, analytical thinking, communication, stakeholder management, and the ability to work independently on multiple tasks simultaneously. Your employment with BP may be contingent upon adherence to local policies, including pre-placement screenings and background checks.,

As a member of the Finance Group within our global energy business, you will be involved in various aspects of the energy system, striving to provide light, heat, and mobility to millions of people daily. Our company is uniquely positioned to tackle complex challenges and contribute significantly to the world's goal of a low-carbon future. By joining us, you will have the opportunity to be part of our mission to become a net zero company by 2050 or even sooner, thereby playing a crucial role in helping the world achieve net zero emissions. Your key responsibilities will include assessing the quality of engineering data, documents, and models in ALIM, proposing necessary corrections to enhance design integrity across assets and projects worldwide. You will implement effective controls for internal delegation, audit, and quality control based on engineering standards and procedures, while managing risks associated with the use of engineering data. Additionally, you will contribute to reports on the status of quality and performance criteria, recommend remediation actions, and ensure compliance with engineering management policies and standards. Furthermore, you will support the cleanup of engineering data, documents, and models, continuously improve engineering standards and processes, address problems and manage resolutions, and assist in developing customer and stakeholder relationships. Your role will involve being the primary contact point for support requests, investigating and resolving issues related to ALIM, and developing support documentation. To qualify for this position, you should hold a Bachelor's degree in engineering (preferably Process, Mechanical, Electrical, or Instrumentation) and possess at least 5 years of work experience in CAD Design and Engineering Data Management within a global organization focusing on green and brownfield engineering projects. You must have a deep understanding of engineering design drawings, experience in operating Electronic Document Management Systems, and proficiency in areas such as information assurance, governance, analytics, and data visualization. Strong performance management, customer support, relationship management, and business analysis skills are essential for this role, along with fluency in the English language. Additionally, you should be adept at document and data management, possess excellent communication skills, and have the ability to identify opportunities for continuous improvement. This position requires negligible travel and may involve a hybrid of office and remote working arrangements. If selected, adherence to local policies, including background checks and pre-employment screenings, may be required based on your specific role.,

You are part of a global energy business dedicated to providing light, heat, and mobility to millions of people worldwide. Your role involves contributing to the company's mission of achieving a low-carbon future and becoming a net zero company by 2050. By joining the team, you will have the opportunity to work with diverse and hardworking individuals who are leading the way in making energy cleaner and better. Your key accountabilities include assisting the internal core Data change team in preparing cleansing files, ensuring key field mapping for successful data change load, providing technical guidance on data update and integration using SAP, collaborating with the Data Quality team to enhance data quality reports, working closely with the Data Governance team to align system changes with data governance requirements, and sourcing missing information data attributes from multiple sources with accuracy. To excel in this role, you should have at least 4 years of experience in data-related disciplines, experience in data cleansing/migration initiatives, proficiency in manipulating large datasets in Microsoft Excel, hands-on experience in SAP landscape for mass change or creation of Master Data, familiarity with SAP native migration and cleansing tools, and knowledge of Master Data Management in SAP MDG and SAP ECC. Additionally, you should possess soft skills such as readiness to take on new challenges, active listening, and collaboration. Desirable criteria for this role include an understanding of Master Data domain and proficiency in Excel for maintaining and gathering information to prepare Data load files. The role does not involve significant travel and is eligible for relocation within the country. It is a hybrid position, allowing a mix of office and remote working. Your skills should encompass various areas including accounting for financial instruments, analytical thinking, business process improvement, communication, data analysis, decision making, digital fluency, financial reporting, influencing, and internal control and compliance among others. Please note that your employment may be contingent upon adherence to local policies, which could include pre-placement drug screening, medical review for physical fitness, and background checks based on your role within the company.,

Job description Novo Nordisk Global Business Services (GBS), India Department - Finance GBS Are you passionate about driving digital transformation and process excellence Do you have a proven track record of leading large-scale projects and delivering sustainable business results If you're ready to make a significant impact in a global organization, we invite you to join us as a Senior Manager in our Digital & Process Excellence (DPX) team. Read on and apply today for a life-changing career. About the Department Global Finance GBS Bangalore, established in 2007, is responsible for supporting Accounting, Finance & Procurement, Financial Planning & Analytics (FP&A) for Headquarters, region Europe, North America, International Operations (IO) & GBS Bangalore. Our main purpose is to provide superior service to our stakeholders consistently and add value to the processes in terms of standardization and efficiency. Located in Bangalore, our department thrives in a fast-paced and collaborative atmosphere, where every team member contributes to achieving our goals. The Position As a Senior Manager the key responsibility: This role will be responsible for delivering on the strategy and vision of the Digital & Process Excellence (DPX) function of Finance GBS. Drives complex projects, large scale tool implementation, and process improvement initiatives as part of the larger DPX agenda. Works closely with senior management to execute on the strategy, prioritize projects, and remove impediments in implementation. Proactively identifies opportunities for improvements, establishes business case, scopes project, creates project plans, and drives stakeholder engagements. Contribute to development of the strategy, working model, governance, and review mechanisms of the DPX team. Contributes to the development of a continuous improvement culture exploring value add through RPA and Intelligent Automation opportunities. This role will help drive continuous improvement projects and handle change management across departments to deliver optimum level of performance and development in specific Finance GBS processes. Manage the hiring, staffing, and maintaining of a diverse and engaged workforce. Manages program service delivery budget, service level, location and resources. Develop and maintain direct customer and broader service delivery relationships. Implement delivery management process improvements. Target opportunities for growth within the stakeholder environment. Work with Finance GBS departments to identify improvement opportunities to deliver sustainable business results. Process documentation, standardization, and exception management process across FLGS. Develop systems to track the efficiency gain through various improvement projects. Qualification Relevant academic background at minimum master's level within Business or Finance. Minimum 15 years of experience working within Finance off shoring centres. Working experience of 8-10 years in Transformation, Continuous Improvement, Digital / Automation roles. Experience in Project Management, Agile / Scrum methodologies. Knowledge of the Financial Accounting processes. Strong project management, including strong change management skills and people, performance management skills. Experience working with European stakeholders is preferred. Can operate on strategic, tactic and operational level, preferably strong skills on service culture and delivery, process standardization and optimization. Certified LEAN / Six Sigma Blackbelt experience. Working at Novo Nordisk Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 45 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 77,000 employees around the world. We recognise the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we're working toward something bigger than ourselves, and it's a collective effort. Join us! Together, we go further. Together, we're changing life. Contact To submit your application, please upload your CV online (click on Apply and follow the instructions). Apply Now! Deadline 9th July 2025. Disclaimer It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Novo Nordisk and/or its affiliate companies. The individuals or organizations sending these false employment offers may pose as a Novo Nordisk recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid trainings. Be advised that Novo Nordisk does not extend unsolicited employment offers. Furthermore, Novo Nordisk does not charge prospective employees with fees or make requests for funding as a part of the recruitment process. We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing.

Looking for a seasoned Product Manager with strong logistics domain experience to lead digital transformation, automation, and parcel-related software development Must be skilled in stakeholder collaboration, advising leadership on tech trends, and preparing BRD/FRD docs 5 days a week working, at client location either in Delhi or in Bengaluru, The candidate will be on the parent company payroll