82 Digital Adoption Jobs - Page 4

As an Area Head-Mortgages in Rural Banking within the Retail Banking business, your main objective will be to grow and nurture the Mortgage Book. You will be responsible for ensuring portfolio health, focusing on new products, segments, and channels, as well as championing serving the underserved. Your primary roles and responsibilities will include effectively managing a team of cluster heads to achieve business growth and maintain collections above 99.8% across products. You will be required to drive growth in both Home Loan (HL) and Loan Against Property (LAP) products with equal emphasis on yield. Identifying and uplifting products and branches that are underperforming, creating and exec...

As the Training Lead, you bring a passion for training, learning, and collaboration to ensure team members across the Localization and Fulfillment businesses have impactful, engaging, and memorable learning experiences. You play a key role in collaborating with stakeholders to maintain a globally consistent, accurate, and up-to-date Training Program. Working with decentralized team members responsible for creating source content, you ensure training is delivered effectively. Your primary responsibilities include partnering with teams to define learning programs and needs while aligning efforts with department goals and KPIs. You oversee the development of programs/modules to ensure they are ...

Key Responsibilities: Lead Process Improvements: Drive systems and process improvements by collaborating with internal teams. Customer Feedback Analysis: Analyze feedback from customer surveys to identify areas for improvement and boost the Net Promoter Score (NPS). Post-Service Follow-Up: Use CRM tools to address customer grievances and ensure quick resolution. Promote Digital Tools: Encourage the adoption of CRM-integrated tools to improve dealer workshop efficiency. Support Dealers Regional Offices: Provide support for CRM solutions and ensure adherence to service standards at dealer locations. Key Challenges: Managing multiple projects and deadlines. Analyzing data to draw actionable ins...

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an eco...

Design, build, and manage WalkMe Smart Walk-Thrus, tooltips, launchers, and surveys Work with stakeholders to identify user pain points and design solutions Improve user onboarding, training, and feature adoption Monitor analytics to measure Required Candidate profile Collaborate with Product, UX, and Tech teams to integrate WalkMe with existing platforms 2+ years of experience with WalkMe platform (Builder, Insights, Editor) Understanding of user journey Perks and benefits Perks and Benefits

your role will be responsible for partnering with internal and external stakeholders to support build-out of WalkMe walk throughs and technical writing to support WalkMe implementations on multiple client platforms. This role at DigitizeNow is our entry-level and will be a launch pad for your career in DAP. You will report to and be under the guidance & mentorship of a WalkMe Builder Team Leader at DigitizeNow. This role is full time. Once you have proven your technical and client management skills, and are assigned a client, there may be opportunities to travel overseas to our clients in Asia Pacific and globally. Your work experience and background? You have at the minimum a 4-year undergr...

Service Excellence Lead unit and departmental process improvement programs to enhance patient satisfaction. Implementing the designed programs which create a positive patient experience and promote service excellence. Foster a sense of teamwork in all of the organization to active participate in process improvement and drive culture changes. Create a system to handle, respond and address the complaints from patients and visitor in timely manner. Regular review, action and preventive measures to ensure process are in place and repeat complaints are eradicated. provide communications, training to coordinators and staff at all levels of the unit to ensure competency, commitment and compliance w...