39 Digital Adoption Jobs - Page 2

As an Area Leader, your main responsibility is to develop and implement strategies that drive digital adoption in alignment with national goals. You will be setting performance targets for the area and ensuring that they are aligned with the bank's digital business objectives. In addition, you will lead, mentor, and support area Team Leaders and Digital Banking Champions. Your role will involve overseeing the execution of digital adoption programs and campaigns within the area. You will be responsible for ensuring effective resource deployment to maximize customer onboarding and digital product usage. Monitoring and assessing program performance, and making necessary adjustments for improvem...

The Customer Experience team at Logile is committed to offering comprehensive training solutions to cater to the continuous learning requirements of both internal and external customers. As the Logile-Learning Content Developer (WalkMe / Digital Adoption Specialist), your primary responsibility will involve analyzing, designing, developing, implementing, and evaluating digital adoption solutions. Your main focus will be on creating in-app guidance, walkthroughs, and other digital tools to improve user adoption and proficiency with Logile software solutions. Reporting to the Manager of Logile-Learning, your key responsibilities will include developing and implementing WalkMe digital adoption ...

As a Customer Service Specialist at our company, your main responsibility will be to provide a top-notch customer service experience for order escalations, CR/allocation requests, and order modifications/progress for our valued customers. You will proactively communicate with customers and internal teams to address any issues that may arise, utilizing your expertise and relationships within the business to streamline processes, drive digital adoption, manage the open order backlog, and provide project support. Your responsibilities will include offering exceptional customer service across various channels, supporting and resolving customer escalations on delivery issues, managing the open or...

Goal | Key Result Area | Actions / Deployment Loyalty Program Enrolment & Painter App Usage Coordination with Loyalty program team for enrolment & adoption of digital solutions Enrolment of the painters on the Sparkle loyalty program - KYC Painter registration and activation (along with external agencies) Driving digital adoption by enrolling, downloading & driving usage of the Painter App Feedback on implementation gaps & features on the app Financial inclusion support from government schemes - to support painters on enrolment Community Engagement | Relationship Management with Contractors / Painters Relationship management with 100150 contractors/painters in the area Community engagement p...

Maximize Applied to paid to meet business plan Hub Hold Cases resolution within TAT NFTR % Reduction MIS and Reports Follow-up for GO Actionable resolution Booking & Tracking of Medical reports Customer complaint resolution within TAT Maximize collections Ensure NC cracking through field Autopay Traction POSV / Welcome Call Managing end to end operational process along with teams in the field & distribution leaders Liaison with UW, Policy Issuance, Finance, IT, for smooth processing & service delivery across locations Managing dashboard for Quality of business Adoption of various digital initiatives among distribution Measure of Success: Timely & Accurate MIS Timely WIP Movement to timely bu...

As the Digital Lead at our company located in Mysuru, you will be responsible for defining and implementing a digital strategy that is closely aligned with the business goals. Your role will involve managing digital transformation projects, identifying and integrating emerging digital trends, and collaborating with stakeholders for requirements gathering and testing. Additionally, you will monitor the development lifecycle and ensure governance while supporting digital adoption and IT system integration. To excel in this role, you should possess strong leadership and communication skills. Your ability to conduct business analysis and oversee project governance will be crucial. Exposure to IT...

The role of an Area Head - Rural Branch Banking within the Rural Banking department involves the task of establishing, nurturing, and strengthening relationships with Rural Banking accounts while ensuring top-notch service delivery to customers. The primary objective is to drive business expansion, maintain branch profitability, and adhere to audit and compliance standards. Collaboration with external stakeholders is vital to enhance the bank's presence in the designated area, in alignment with the overall organizational goals. Additionally, the role encompasses managing the branch's workforce, nurturing their skills, and enhancing their capabilities. Key Responsibilities include: - Concentr...

As an Area Head-Mortgages in Rural Banking within the Retail Banking business, your main objective will be to grow and nurture the Mortgage Book. You will be responsible for ensuring portfolio health, focusing on new products, segments, and channels, as well as championing serving the underserved. Your primary roles and responsibilities will include effectively managing a team of cluster heads to achieve business growth and maintain collections above 99.8% across products. You will be required to drive growth in both Home Loan (HL) and Loan Against Property (LAP) products with equal emphasis on yield. Identifying and uplifting products and branches that are underperforming, creating and exec...

As the Training Lead, you bring a passion for training, learning, and collaboration to ensure team members across the Localization and Fulfillment businesses have impactful, engaging, and memorable learning experiences. You play a key role in collaborating with stakeholders to maintain a globally consistent, accurate, and up-to-date Training Program. Working with decentralized team members responsible for creating source content, you ensure training is delivered effectively. Your primary responsibilities include partnering with teams to define learning programs and needs while aligning efforts with department goals and KPIs. You oversee the development of programs/modules to ensure they are ...

Key Responsibilities: Lead Process Improvements: Drive systems and process improvements by collaborating with internal teams. Customer Feedback Analysis: Analyze feedback from customer surveys to identify areas for improvement and boost the Net Promoter Score (NPS). Post-Service Follow-Up: Use CRM tools to address customer grievances and ensure quick resolution. Promote Digital Tools: Encourage the adoption of CRM-integrated tools to improve dealer workshop efficiency. Support Dealers Regional Offices: Provide support for CRM solutions and ensure adherence to service standards at dealer locations. Key Challenges: Managing multiple projects and deadlines. Analyzing data to draw actionable ins...

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an eco...

Design, build, and manage WalkMe Smart Walk-Thrus, tooltips, launchers, and surveys Work with stakeholders to identify user pain points and design solutions Improve user onboarding, training, and feature adoption Monitor analytics to measure Required Candidate profile Collaborate with Product, UX, and Tech teams to integrate WalkMe with existing platforms 2+ years of experience with WalkMe platform (Builder, Insights, Editor) Understanding of user journey Perks and benefits Perks and Benefits

your role will be responsible for partnering with internal and external stakeholders to support build-out of WalkMe walk throughs and technical writing to support WalkMe implementations on multiple client platforms. This role at DigitizeNow is our entry-level and will be a launch pad for your career in DAP. You will report to and be under the guidance & mentorship of a WalkMe Builder Team Leader at DigitizeNow. This role is full time. Once you have proven your technical and client management skills, and are assigned a client, there may be opportunities to travel overseas to our clients in Asia Pacific and globally. Your work experience and background? You have at the minimum a 4-year undergr...

Service Excellence Lead unit and departmental process improvement programs to enhance patient satisfaction. Implementing the designed programs which create a positive patient experience and promote service excellence. Foster a sense of teamwork in all of the organization to active participate in process improvement and drive culture changes. Create a system to handle, respond and address the complaints from patients and visitor in timely manner. Regular review, action and preventive measures to ensure process are in place and repeat complaints are eradicated. provide communications, training to coordinators and staff at all levels of the unit to ensure competency, commitment and compliance w...