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5.0 - 15.0 years
0 Lacs
pune, maharashtra, india
On-site
The GCC Operations Manager will play a crucial role in supporting and implementing overall GCC policies, data upkeep, culture building activities, site-level local initiatives and various governance processes for the Diabetes, MiniMed center in Pune. The role will be responsible for providing support to GCC strategy, data and governance support to management, ensuring smooth upkeep of site and inculcating the best-in-class culture. The GCC operations Manager will contribute to the overall success of the organization by effectively managing various operations activities and fostering a positive work environment. This role offers a dynamic opportunity to join Medtronic's Diabetes business. Med...
Posted 3 weeks ago
10.0 - 20.0 years
35 - 40 Lacs
mumbai
Work from Office
Role - DGM/ GM - Strategy & Transformation Location - Dadar, Mumbai Gender - Male / Female Education - MBA Marketing from reputed institute Experience - 10 to 15 Years Role and Responsibilities This role will be responsible for Principal Management: Act as the primary point of contact for assigned global principals. Develop and maintain strong, long-term relationships with principals to ensure continuous support and collaboration. Manage Monthly/Qtrly reviews at local and global level with key principals through presentations Analyze trends from internal and external data; translate into actionable for internal sales team Roll out principal related marketing campaigns for the sales team and ...
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
Role Overview: As a candidate for this role, you will be responsible for ensuring Branch and RM activation in each product/category to ensure that each Branch / RM is working towards the propositions as a whole and not biased towards limited products/services. You will also be expected to help RMs in improving their customer coverage, in achieving their SOPs, and in improving their earnings by highlighting work-areas for each RM. Key Responsibilities: - Drive the Health Score for both RM and Branch collectively to enhance productivity and profitability. - Drive digital adoption of internal systems and platforms (e.g. CRM) to enable tracking of lead quality, lead fulfilment, and RM throughput...
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
As an Acquisition Manager, your role involves improving the performance of frontline staff to achieve productivity goals. You will be responsible for driving quality account sourcing and lead campaigns to increase business throughput. Furthermore, you will play a key role in training, guiding, and supporting AMs on digital adoption, products, and processes. Additionally, you will be required to drive other initiatives as advised by the HO Channel performance management team. Key Responsibilities: - Improve the performance of frontline staff to achieve productivity goals - Drive quality account sourcing by Acquisition Managers - Lead campaigns to increase business throughput - Train, guide, a...
Posted 4 weeks ago
8.0 - 10.0 years
0 Lacs
thane, maharashtra, india
On-site
Job Requirements Job Requirements Role/ Job Title: Cluster Lead-NRI Function/ Department: Elite Banker Job Purpose Team Leadership and Management Customer Acquisition Relationship Management Performance Monitoring and Reporting Compliance and Risk Management Take ownership of driving RMs across Shifts which correspond to global time zones as per business requirement - US/Canada. EURO/UK, ASIA PACIFIC, Middle East etc. Ensuring engagement and coordination with various functional peers to ensure smooth business delivery from the team across Liabilities and Asset products of the bank, Trade Forex, Wealth business, Insurance and Credit Cards Business in the branch. Collaborate with Branch Bankin...
Posted 4 weeks ago
10.0 - 15.0 years
0 Lacs
india
On-site
Key Responsibilities Lead the customer service team across branches and digital platforms to ensure consistent service delivery. Develop and implement customer service policies, processes, and SLAs to ensure prompt query resolution and complaint management. Monitor customer satisfaction levels and implement initiatives to improve Net Promoter Score (NPS) and retention. Manage escalation handling, ensuring resolution within defined timelines as per RBI/NBFC guidelines. Collaborate with Sales, Operations, Collections, and Risk teams to streamline customer communication. Implement training and coaching programs for service staff to enhance customer interaction quality. Ensure regulatory complia...
Posted 1 month ago
3.0 - 5.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Website: Leading Global Technology Research & Advisory Firm | ISG (isg-one.com) Wanted: dynamic and creative individuals ready to connect with a like-minded team. You'll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn't mean you've got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there. So, get ready to kickstart your career with a team that's connected connected by freedom. About Us: Join our dynamic and rapidly growing Training as a Service (TaaS) team, where inno...
Posted 1 month ago
3.0 - 5.0 years
0 Lacs
secunderabad, telangana
On-site
Sales Manager PL DSA - CONSUMER LOANS, RETAIL LENDING About the Business Group: The Consumer Loan department is a part of Retail Lending business of the bank andoffers Personal loans and Education Loans to all categories of customers Pan India. About the Role: Sales Managers (SM) are a part of the Bank's sales force whose primary responsibility is to get customers for the bank and explore new business opportunities. SMs manage a team of executives responsible for selling loan products to the customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction.It requires strategic planning and execution to...
Posted 1 month ago
4.0 - 6.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Sales Manager Education Loan CONSUMER LOANS, RETAIL LENDING About the Business Group: The Consumer Loan department is a part of Retail Lending business of the bank andoffers Personal loans and Education Loans to all categories of customers Pan India. About the Role: Sales Managers (SM) are a part of the Bank's sales force whose primary responsibility is to get customers for the bank and explore new business opportunities. SMs manage a team of executives responsible for selling loan products to the customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction.It requires strategic planning and execut...
Posted 1 month ago
3.0 - 5.0 years
0 Lacs
india
On-site
Sales Manager Branch Personal Loan CONSUMER LOANS, RETAIL LENDING About the Business Group: The Consumer Loan department is a part of Retail Lending business of the bank andoffers Personal loans and Education Loans to all categories of customers Pan India. About the Role: Sales Managers (SM) are a part of the Bank's sales force whose primary responsibility is to get customers for the bank and explore new business opportunities. SMs manage a team of executives responsible for selling loan products to the customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction.It requires strategic planning and ...
Posted 1 month ago
12.0 - 16.0 years
0 Lacs
haryana
On-site
As a Director of Quality Assurance & Compliance at J Nitin Global Group, your role will involve leading the quality and audit operations on a global scale. You will be responsible for establishing QA systems, SOPs, and inspection protocols. Additionally, overseeing product quality, AQL inspections, and lab testing will be crucial in ensuring compliance with international standards. Your expertise will be essential in leading compliance audits and obtaining certifications from various organizations such as GOTS, SEDEX, SA8000, BSCI, WRAP, FSC, OEKO-TEX, REACH, C-TPAT, and RESA. Vendor evaluations and onboarding for compliance, implementation of QA tech tools, dashboards, and digital inspectio...
Posted 1 month ago
3.0 - 5.0 years
0 Lacs
delhi, india
On-site
Sales Manager Branch Personal Loan CONSUMER LOANS, RETAIL LENDING About the Business Group: The Consumer Loan department is a part of Retail Lending business of the bank andoffers Personal loans and Education Loans to all categories of customers Pan India. About the Role: Sales Managers (SM) are a part of the Bank's sales force whose primary responsibility is to get customers for the bank and explore new business opportunities. SMs manage a team of executives responsible for selling loan products to the customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction.It requires strategic planning and ...
Posted 1 month ago
4.0 - 6.0 years
2 - 7 Lacs
bengaluru, karnataka, india
On-site
We cant do without: Strategic planning for change. This includes developing a case for change; agreeing on the future state; evaluating our client s readiness for change. Mobilising and driving the adoption of new technologies. This includes establishing a change network; engaging senior sponsors in advocacy for the change; managing stakeholder resistance; delivering communications and engagement strategies and plans. Delivering change. This includes identifying, addressing, and rectifying issues related to user adoption of technology. Organisational Design. This includes supporting the alignment of organizational structures, developing roles and responsibilities, and workforce planning. We ...
Posted 1 month ago
4.0 - 6.0 years
3 - 9 Lacs
delhi, india
On-site
We cant do without: Strategic planning for change. This includes developing a case for change; agreeing on the future state; evaluating our client s readiness for change. Mobilising and driving the adoption of new technologies. This includes establishing a change network; engaging senior sponsors in advocacy for the change; managing stakeholder resistance; delivering communications and engagement strategies and plans. Delivering change. This includes identifying, addressing, and rectifying issues related to user adoption of technology. Organisational Design. This includes supporting the alignment of organizational structures, developing roles and responsibilities, and workforce planning. We ...
Posted 1 month ago
10.0 - 15.0 years
0 Lacs
coimbatore, tamil nadu
On-site
As a Head-Digital Transformation for our client, your role will involve leading the enterprise-wide digital journey by driving innovation, process excellence, and technology adoption throughout the organization. Key Responsibilities: - Define and execute the digital transformation roadmap. - Lead ERP implementation, cloud architecture, and business automation initiatives. - Drive customer-centric process transformation and digital adoption across functions. - Collaborate with leadership, IT vendors, and cross-functional teams to deliver impactful solutions. - Build a culture of innovation leveraging tools such as AI, ML, and CRM. Role Requirements: - 10-15 years of relevant experience in dig...
Posted 1 month ago
5.0 - 10.0 years
0 Lacs
thane, maharashtra, india
On-site
Job Requirements Job Requirements Role/ Job Title: Cluster Lead - First Select Function/ Department: Retail Liabilities Job Purpose Managing Elite bankers- Select to dleiver business and channel objectives. Roles & Responsibilities Responsible for quality recruitment, Sales Planning, Business delivery tracking, Monitoring and reviewing VRM Performance and mentoring individuals for effective tele-calling for achievement of the defined goals. Also responsible to ensure adherence with tele-calling guidelines as per regulatory industry norms. Ensuring the VRM Team achieves goal sheet objectives and revenue targets to earn incentives. Also, responsible for monitoring quality of engagement for the...
Posted 1 month ago
2.0 - 7.0 years
2 - 7 Lacs
bengaluru, karnataka, india
On-site
Required Expertise Ability to build relationships with multinational stakeholders, and understand the purpose and requirements of various customer business/enterprise applications, processes, and user personas. Have a strong learning appetite to become an expert on Whatfix Products through our Certification Programs 2-7 years of experience in any of the following domains - Content Creation/Instructional Design/Technical Writing/Customer Success/Account Management/Marketing/Software Development/Business Analysis. Comfortable working in a dynamic and evolving environment Ability to travel to Client locations as required Preferred Skills Awareness of diverse cultures and practices across geogra...
Posted 1 month ago
15.0 - 25.0 years
0 Lacs
mumbai, maharashtra, india
On-site
Job Title: Vice President Contact Center Operations Location: Mumbai, India Experience: 1525 Years CTC: As per industry standards About the Role We are seeking a dynamic and visionary Vice President Contact Center to lead our multi-center BPO operations across India. The role demands proven expertise in P&L ownership, large-scale delivery management, client engagement, and transformation initiatives to drive profitability, efficiency, and excellence. Key Responsibilities Own end-to-end P&L responsibility across multiple delivery centers in India. Drive business performance , ensure SLA adherence, and exceed client KPIs. Lead and mentor large teams (thousands+ FTEs), building a high-performan...
Posted 1 month ago
7.0 - 9.0 years
0 Lacs
hyderabad, telangana, india
On-site
Area Sales Manager PL Branch - CONSUMER LOANS, RETAIL LENDING About the Business Group: The Consumer Loan department is a part of Retail Lending business of the bank andoffers Personal loans and Education Loans to all categories of customers Pan India. About the Role: The role Area Sales Manager - Personal Loan involves driving Personal Loan business through a team of Sales Managers, ensure growth in Book Size, maintain product level profitability, build a robust distribution, deliver on the new initiatives rolled out. It requires strategic planning and execution to boost revenue, grow the portfolio, and maintain risk and compliance. Details of the Role: Department Retail Lending Grade M/SM/...
Posted 1 month ago
6.0 - 10.0 years
0 Lacs
delhi
On-site
As an Area Head-Mortgages in the Retail Banking division of Rural Banking, your primary responsibility is to grow and nurture the Mortgage Book. You will ensure portfolio health, focus on New Products, Segments & Channels, and champion serving the underserved. Your key responsibilities will include: - Effectively managing the team of cluster heads to drive business growth and maintain collections above 99.8% across all products. - Growing the business in both Home Loan (HL) & Loan Against Property (LAP) products with equal focus on yield. - Identifying and uplifting products and branches that are underperforming. - Creating and executing business plans on the ground as per organizational exp...
Posted 1 month ago
2.0 - 5.0 years
5 - 12 Lacs
jamshedpur
Work from Office
your role will be responsible for partnering with internal and external stakeholders to support build-out of WalkMe walk throughs and technical writing to support WalkMe implementations on multiple client platforms. This role at DigitizeNow is our entry-level and will be a launch pad for your career in DAP. You will report to and be under the guidance & mentorship of a WalkMe Builder Team Leader at DigitizeNow. This role is full time. Once you have proven your technical and client management skills, and are assigned a client, there may be opportunities to travel overseas to our clients in Asia Pacific and globally. Your work experience and background? You have at the minimum a 4-year undergr...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a candidate for this role, you will be responsible for the following key responsibilities: - Developing and implementing strategic plans to achieve functional and organizational goals. - Leading and mentoring teams to drive efficiency, quality, and innovation. - Collaborating with cross-functional stakeholders to ensure alignment and resource optimization. - Establishing systems for monitoring performance, risk, and compliance. - Driving process improvements, digital adoption, and sustainable practices. - Representing the function in internal reviews, external engagements, and strategic initiatives. The qualifications required for this position include: - Bachelors/Masters degree in a rel...
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a Lead Relationship Manager in the Retail Liabilities department at IDFC First, your role will involve driving RMs in the region to meet defined objectives and managing RMs in the branches. You will be responsible for leading the RM agenda which includes engagement across various products such as Liabilities, Retail Assets, Business Banking, Trade Forex, Wealth & Insurance Business, Cross-Sell, and improving Product holding per client. It is essential for you to possess strong knowledge of banking and investment products and solutions. Your key responsibilities will include: - Quality recruitment, Sales Planning, Business delivery tracking, Monitoring, and reviewing RM Performance, and me...
Posted 1 month ago
6.0 - 8.0 years
0 Lacs
bengaluru, karnataka, india
On-site
This role will play a pivotal part in shaping the brand narrative, driving top-of-funnel engagement, enabling frontline sales, and deepening customer relationships. This role requires strategic thinking, creativity, and strong business acumen to achieve the ambitious goals for the company. Roles & Responsibilities: Brand Building Drive brand awareness, preference, and credibility among buyers, sellers, channel partners, and internal stakeholders. Manage integrated media plans across ATL, BTL, and Digital, optimizing spend for impact. Champion brand consistency across all touchpoints and lead external partners/agencies with strong ownership. Channel Engagement Create innovative and efficient ...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a valuable team member, you will be responsible for developing and implementing strategic plans to achieve both functional and organizational goals. Your leadership skills will play a crucial role as you guide and mentor teams towards enhancing efficiency, quality, and fostering innovation. Collaboration with cross-functional stakeholders will be essential to ensure alignment and optimize resources effectively. You will be tasked with establishing robust systems for monitoring performance, risk management, and compliance within the organization. Driving process improvements, promoting digital adoption, and advocating for sustainable practices will be key focus areas to drive continuous gr...
Posted 1 month ago
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