Position Summary : As a Director in the Payments Consulting practice at EY India, you will lead large-scale, complex engagements in the payments domain, working with issuing and banks, payment system operators, fintechs, and regulators You will drive business development, key account management, thought leadership, solution innovation, and delivery excellence across areas such as real-time payments, card payments, cross-border schemes, digital currencies, payment regulations, and modernization programs You will also contribute significantly to business development, client relationship management, and talent mentoring within the practice Key Responsibilities: Engagement Delivery & Client Advisory Lead multi-disciplinary project teams delivering strategy, operating model, risk, and technology transformation programs in the payments ecosystem. Advise clients on real-time payments, cross-border initiatives (e.g., Nexus, SWIFT), CBDCs, ISO 20022 migration, and regulatory compliance (e.g., RBI guidelines, PFMI). Implement large scale programs focusing on credit/debit/prepaid card transformation for consumer and commercial clients Design, assess, and implement payment architectures, including scheme governance, operational resilience, settlement models, and clearing frameworks. Oversee the delivery of high-quality, on-time, and on-budget consulting engagements, ensuring compliance with EYs risk and quality standards. Business Development Develop go-to-market strategies for EYs payments offerings in India Build and manage relationships with key stakeholders in banks, fintechs, schemes, and payment regulators. Lead proposal development, pitch preparation, and contract negotiations for consulting assignments. Identify and pursue cross-sell opportunities in adjacent areas such as digital banking, AML/fraud, and fintech regulation. Thought Leadership & Practice Building Develop white papers, PoVs, and industry insights on payments innovation, regulatory shifts, and global best practices. Represent EY in industry forums, working groups (e.g., GFF, PCI, DLAI, etc.), and public policy discussions. Contribute to the build-out of service offerings and digital accelerators in payments advisory. Lead and mentor a team of consultants, managers, and senior managers to build internal capability and expertise. Qualification Preferred Qualifications: MBA, CA, or equivalent advanced degree in Business, Finance, or Technology. Certifications in payments (e.g., AAP, CPP), Agile/PMO, or ISO 20022 are a plus. Exposure to international payments frameworks (e.g., BIS/CPMI, SEPA, PSD2, CBDC design principles). Required Qualifications: 15+ years of experience in the financial services sector, with 10+ years in payments, including real-time payments, retail/domestic schemes, cross-border systems, or cards. Demonstrated leadership in consulting or industry roles with banks, central banks, or payment networks (e.g., NPCI, SWIFT, VISA/Mastercard, PayNet, FPS UK, FedNow). In-depth knowledge of payments regulations, operational frameworks, risk (incl. PFMI), scheme governance, and digital transformation in the payments space. Prior experience managing large transformation projects, regulatory engagements, or product rollouts. Proven track record in business development, client relationship management, and leading high-performance teams. Key Competencies: Strategic thinking with strong problem-solving and analytical skills Excellent communication, client management, and stakeholder engagement abilities Collaborative leadership style with the ability to influence and coach senior stakeholders Commercial acumen and entrepreneurial mindset High attention to quality, compliance, and professional ethics What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach.
