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Sr Customer Service Executive - Media Enabled Services Tata Communications

3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

The L2 Engineer is responsible for handling customer escalations, monitoring, troubleshooting, and resolving any issues that affect the availability and quality of content delivered through TATA's global network. You will need investigative and troubleshooting skills to identify, isolate, and resolve routine issues. Collaboration with multiple technical teams is crucial to ensure that problems are resolved quickly and efficiently. An ideal candidate will be team-oriented and possess strong technical, communication, and organizational skills in a fast-paced and dynamic environment. Hands-on experience in a service-oriented organization, particularly within a Linux operations center, is prefer...

Posted 4 months ago

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