Hi I hope you're doing great! Im reaching out from Diensten Tech Ltd (DTL) with an exciting opportunity that could be the perfect next step in your career. We're hiring Customer Service Executives for one of our prestigious MNC clients in Hyderabad (Hi-Tech City) . If you're passionate about delivering exceptional service, love working in fast-paced environments, and are ready to take your career forward — we’d love to hear from you! Job Overview Role: Customer Support Executive Experience: 1 – 5 Years Education: Any Graduate (Experienced undergraduates may also be considered) Location: Hi-Tech City Phase II, Madhapur, Hyderabad Work Mode: Work From Office (WFO) Shift: 7:00 PM – 4:00 AM (US Shifts) Working Days: Monday to Friday (Sat & Sun fixed off) Why Join? Work with an International Client (US-based) Travel Allowance: 2,000/month Performance Bonus: 12,000 every 6 months Dental Insurance Provided Role Responsibilities Interact with US-based customers/clients professionally Work on Eligibility Verification (EBV) and US Healthcare processes Analyze EOBs (Explanation of Benefits) to ensure claims are processed accurately Assist with insurance claims, coding, and billing Follow up with insurance companies and patients for payment updates Ensure data accuracy and maintain confidentiality Communicate clearly with internal teams and healthcare providers Candidate Requirements Excellent verbal and written communication skills Strong problem-solving mindset with a customer-first attitude Familiarity with US healthcare processes is a plus Willingness to work night shifts and from office To Apply, Please Share: Total Experience Relevant Experience Current CTC Expected CTC Notice Period PAN Card (soft copy) Recent Photograph ( mandatory ) Aadhar Card (soft copy) Alternate Contact Number ( mandatory ) Mobile Number Alternate Mobile Number (if any) Email ID Date of Birth Current Location Any other job offers (if applicable) Payroll Company Name (if applicable) We're excited to connect with professionals like you and would love to see your profile. Send your updated CV to: salikinidi.sandhyarani@jkdtl.com Looking forward to your response! Warm regards, Team DTL Diensten Tech Ltd.

Hi Alll, Greetings of the day!!! We are Looking for Customer Support Executive_ I Space Software_ Hyderabad _Full time with Diensten Tech Ltd. Company Details Company : I Space software solutions India Pvt ltd Exp : 0 -3 Years Qualification : Any Degree work Hours : 7PM -4AM ( us shifts ) working days : 5 days ( sat & sun is fixed week off) Location : Madhapur ,Hyderabad Work mode : WFO Role : Customer Support Executive ADRESS : Hi-Tech City Phase -II, Madhapur, Hyderabad. Benefits Travel Allowances : 2k per month performance Allowances : 12k per 6months Job description : • Experience interacting with International (US) customers / Clients.• Experience on Eligibility Verification (EBV)• Awareness on US Health Insurance guidelines, the claims submission process and procedures.• Good knowledge / work experience on US Healthcare Process.• Good to have Experience on filling out complex insurance claim forms• Analysing Explanation of Benefits (EOB) forms to ensure insurance companies have paid for charges• Following up with the appropriate parties (insurance companies and patients) to ensure bills are paid• Understand and analyse the patient records• Determining the correct codes for patient records• Using codes to bill insurance providers• Interacting with physicians and assistants to ensure accuracy• Keeping track of patient data over multiple visits• Managing detailed, specifically coded information• Maintaining the patient confidentiality and information security• Good verbal and written communication skills.Note: Dental Insurance. Note : If Intrested Candidates Share your Updated CV to salikinidi.sandhyarani@jkdtl.com Regards Sandhya. S Executive _TA Email id : salikinidi.sandhyarani@jkdtl.com www.dienstentech.com