357 Dialogflow Jobs - Page 6

- 5+ years of experience in cloud architecture and implementation - Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce, etc. - 3+ years designing and implementing NLP/NLU (IVR or chat) solutions using at least one major conversational AI framework (e.g., Rasa, Dialogflow, Lex, or Azure Bot Service) at enterprise scale in a contact center environment - 3+ years hands-on coding experience with REST APIs and web services, including successful integration of 3+ contact center platforms (e.g., Genesys, Amazon Connect, Five9) The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. 10034 Key job responsibilities As an experienced technology professional, you will be responsible for: - Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs - Providing technical guidance and troubleshooting support throughout project delivery - Collaborating with stakeholders to gather requirements and propose effective migration strategies - Acting as a trusted advisor to customers on industry trends and emerging technologies - Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation) AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred Experience with automation and scripting (e.g., Terraform, Python) Knowledge of security and compliance standards (e.g., HIPAA, GDPR) Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences Knowledge of Amazon Connect or Amazon Lex capabilities, benefits, and required deployment skills Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive self-service experiences, including architecture design, model selection and integration, prompt engineering, and data preparation. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Management Level: 07/Manager Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai Must have skills: Google CCAI Insights Good to have skills: Solution and Platform Design Job Summary : You will work closely with our clients as consulting professionals who design, build, and implement initiatives that can help enhance business performance. Roles & Responsibilities: As part of these, you will drive the following Ability to provide CX solution with Google CCAI suite of contact center products such as Dialogflow CX, Agent Assist, Insights CX and CCAI Platform (Ujet.cx) Co-Lead the Google Contact Center Offering and leverage the previous experience of building the practice from scratch (attracting the best talent in the market and increasing the demand to deliver high impact Google contact center projects) Lead and drive design thinking innovative workshops with the clients using design principles and reshape their thinking about customer experience especially in the contact center / customer care domain Perform CX management capability assessment and identify foundational, evolving and advanced capabilities, co-create the roadmap path with the clients to achieve leading class CX capabilities Formulate CX target operating model and detail out operating model components such as strategic sourcing & mgmt, agent performance management, CX performance, innovation management, CX management, business intelligent and contact center technology support aligned to vision Ability to understand business requirements still putting customer experience at the heart of CX design Ability to think and pre-empt scenarios and questions from cross functional client team (from CX operations, IT, Contact Center operations, digital, analytics, line of business etc) Work with technical Google team/developers to convert user requirements into final product Work with Accenture and client team on CCaaS (Contact Center as a Service) migration, lead existing legacy solution clients on the journey to new solution Lead and deliver agile delivery process, continuous improvement and continuous development Work with other Accenture teams to put forward differentiated CX management solutions for large clients (RFI and RFP process) Participate in pre-sales activities including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort, and cost estimation process, etc. Participate in practice-specific initiatives including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends, and bringing in innovative solutions, etc. Professional & Technical Skills: A strong and well-established record of accomplishment in designing and delivering Google CCAI solutions and platform Experience of working with business stakeholders across multiple geographic areas, with different priorities and requirements Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations, and functional needs Thorough skills to manage stakeholder expectations and be engaging in resolving issues and risks for the success of the project Thorough understanding of CCAI Framework and integration with internal and external components. Additional Information: 13+ years of experience in working with Google CCAI solutions creating virtual agents using Dialogflow, generating meaningful analytics using Insights, designing and implementing customer experience solutions projects (any industry). Passion for building leading class Google contact center solutions for clients Having a thorough understanding of end-to-end Google contact center transformation Thorough understanding of CX & contact center architecture and project experience with Google CCAI solution is a must Experience on working with other Conversational AI (like Amazon Lex, IBM Watson, Microsoft PVA, Nuance, Khoros, etc.) and CCaaS platforms (Genesys, Amazon Connect, Avaya, Cisco, Sprinklr, etc.) is good to have Story boarding, creating differentiated solution as per client needs and compelling story telling is a must Ability to work with ambiguity and exploratory mindset is a must Strong Analytical skills, excellent written and oral communication skills Experience working in a large, complex global team environment Excellent verbal and written communication skills, with the ability to present at the Board and C-level Strong project management, facilitation, and organization skills High on impact and influence Performance/Status reporting to steering committee Problem Solving and Conflict Management Ability to work effectively in a remote, inclusive, virtual, global environment Qualification Experience: Minimum 10+ year(s) of experience is required Educational Qualification: MBA/PGDM from a tier 1 or 2

Vice President/Delivery- Generative AI/Vertex AI/Google Dialogflow 17+ years of experience Hybrid role. Noida/Gurugram/Pune/Bangalore Generative AI/Agentic AI experience with vertex AI/CCaaS/Google dialogflowCX. conversational agents/Autonomous Agent/Voice Bot/DigitalCX/Vertex AI/Google CCAI. end to end delivery experience required for global projects. Strong python experience. great communications. client facing role.

Company Overview: Bush & Bush Law Group is a tech-forward legal firm revolutionizing how legal services are delivered through innovation and automation. We're looking for a Conversational AI Engineer to lead the development and optimization of cutting-edge AI systems that will power client interactions, automate internal workflows, and enhance overall user experience. Compensation ranges from $5 to $7 per hour. Requirements Key Responsibilities Design and Development: Architect and implement conversational AI systems using platforms like Whisper, VAPI, OpenAI, and other relevant frameworks Prompt Engineering: Craft and refine prompts to optimize AI model performance, ensuring natural, accurate, and context-aware responses System Integration: Integrate conversational AI solutions with third-party systems, APIs, and services (e.g., CRMs, messaging platforms, or enterprise tools) Automated Testing: Develop and implement automated testing frameworks to ensure the reliability, performance, and accuracy of conversational AI systems Model Optimization: Fine-tune AI models to improve response quality, reduce latency, and enhance user experience Collaboration: Work closely with product managers, UX designers, and software engineers to align AI capabilities with business and user needs Monitoring and Maintenance: Monitor system performance, troubleshoot issues, and implement updates to maintain high-quality conversational experiences Documentation: Create detailed technical documentation for AI systems, integrations, and testing processes Stay Current: Keep up-to-date with advancements in conversational AI, NLP, and related technologies to drive innovation. Qualifications Education: Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field (or equivalent experience) Experience: 3+ years of experience in conversational AI, NLP, or related fields Proven expertise with platforms such as Whisper, VAPI, OpenAI, or similar conversational AI frameworks Strong experience in prompt engineering for large language models (LLMs) Hands-on experience integrating third-party systems and APIs into AI solutions Demonstrated ability to implement automated testing frameworks for AI systems Technical Skills: Proficiency in programming languages such as Python, JavaScript, or TypeScript Familiarity with cloud platforms (e.g., AWS, Azure, or Google Cloud) for deploying AI solutions Knowledge of NLP libraries and frameworks (e.g., Hugging Face, spaCy, or NLTK) Experience with version control systems (e.g., Git) and CI/CD pipelines Understanding of RESTful APIs, WebSockets, and real-time communication protocols Soft Skills: Strong problem-solving skills and attention to detail Excellent communication and collaboration abilities Ability to work in a fast-paced, agile environment Preferred Qualifications Experience with voice-based AI systems and speech-to-text/text-to-speech technologies Familiarity with chatbot frameworks (e.g., Dialogflow, Rasa, or Microsoft Bot Framework) Benefits Positive Culture: Be part of a supportive and innovative team. Professional Growth: Opportunities for career advancement and ongoing professional development. Remote Work: Work from home while contributing to high-impact projects in a collaborative virtual environment.

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Lead Consultant, AI ML Lead! In this role, we are looking for candidates who have relevant years of experience in Text Mining. The Text Mining Scientist (TMS) is expected to play a pivotal bridging role between enterprise database teams, and business /functional resources. At a broad level, the TMS will leverage his/her solutioning expertise to translate the customer’s business need into a techno-analytic problem and appropriately work with database teams to bring large scale text analytic solutions to fruition. The right candidate should have prior experience in developing text mining and NLP solutions using open-source tools. Responsibilities Develop transformative AI/ML solutions to address our clients' business requirements and challenges Project Delivery - This would entail successful delivery of projects involving data Pre-processing, Model Training and Evaluation, Parameter Tuning Manage Stakeholder/Customer Expectations Project Blue Printing and Project Documentation Creating Project Plan Understand and research cutting edge industrial and academic developments in AI/ML with NLP/NLU applications in diverse industries such as CPG, Finance etc. Conceptualize, Design, build and develop solution algorithms which demonstrate the minimum required functionality within tight timelines Interact with clients to collect, synthesize, and propose requirements and create effective analytics/text mining roadmap. Work with digital development teams to integrate and transform these algorithms into production quality applications Do applied research on a wide array of text analytics and machine learning projects, file patents and publish the papers Qualifications we seek in you! Minimum Qualifications / Skills MS in Computer Science, Information systems, or Computer engineering, Systems Engineering with relevant experience in Text Mining / Natural Language Processing (NLP) tools, Data sciences, Big Data and algorithms. Post-Graduation in MBA and Undergraduate degree in any engineering discipline, preferably Computer Science with relevant experience Full cycle experience desirable in atleast 1 Large Scale Text Mining/NLP project from creating a Business use case, Text Analytics assessment/roadmap, Technology & Analytic Solutioning, Implementation and Change Management, considerable experience in Hadoop including development in map-reduce framework Technology Open Source Text Mining paradigms such as NLTK, OpenNLP, OpenCalais , StanfordNLP, GATE, UIMA, Lucene, and cloud based NLU tools such as DialogFlow, MS LUIS Exposure to Statistical Toolkits such as R, Weka, S -Plus, Matlab, SAS-Text Miner Strong Core Java experience in large scale product development and functional knowledge of RDBMs Hands on to programing in the Hadoop ecosystem, and concepts in distributed computing Very good python/R programming skills. Java programming skills a plus Methodology Relevant years of experience in Solutioning & Consulting experience in verticals such as BFSI, CPG, with hands on delivering text analytics on large structured and unstructured data A solid foundation in AI Methodologies like ML, DL, NLP, Neural Networks, Information Retrieval and Extraction, NLG, NLU Exposed to concepts in Natural Language Processing & Statistics, esp., in their application such as Sentiment Analysis, Contextual NLP, Dependency Parsing, Parsing, Chunking, Summarization, etc Demonstrated ability to Conduct look-ahead client research with focus on supplementing and strengthening the client’s analytics agenda with newer tools and techniques Preferred Qualifications/ Skills Technology Expert level of understanding of NLP, NLU and Machine learning/Deep learning methods OpenNLP , OpenCalais, StanfordNLP , GATE, UIMA, Lucene, NoSQL UI development paradigms that would enable Text Mining Insights Visualization, e.g., Adobe Flex Builder, HTML5, CSS3 Linux, Windows, GPU Experience Spark, Scala for distributed computing Deep learning frameworks such as TensorFlow, Keras , Torch, Theano Methodology Social Network modeling paradigms, tools & techniques Text Analytics using Natural Language Processing tools such as Support Vector Machines and Social Network Analysis Previous experience with Text analytics implementations, using open source packages and or SAS-Text Miner Ability to Prioritize, Consultative mindset & Time management skills Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Lead Consultant Primary Location India-Kolkata Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 25, 2025, 4:50:00 AM Unposting Date Ongoing Master Skills List Digital Job Category Full Time

Project Role : Data Architect Project Role Description : Define the data requirements and structure for the application. Model and design the application data structure, storage and integration. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning ServicesMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled and visionary AI/ML Manager to lead the development of advanced AI-driven applications and solutions using Google Cloud's Conversational AI (CCAI) platform and Gen AI models. In this role, you will architect, design, and deploy scalable AI solutions that leverage deep learning, neural networks, and advanced chatbot/voice bot technologies. You should have strong hands-on experience in building and optimizing conversational experiences using Google Dialogflow CX, Agent Assist, and other Google Cloud AI services. Roles & Responsibilities:- Lead end-to-end solutioning, design, and implementation of AI/ML-powered applications using Google CCAI tools and GCP services.- Architect scalable conversational AI solutions including chatbots and voice bots using Dialogflow CX, Agent Assist, and Gen AI APIs.- Collaborate with cross-functional teams including UX, data science, and engineering to deliver impactful AI products.- Drive innovation by integrating advanced models such as LLMs, NLP, and neural networks to elevate conversational capabilities.- Oversee performance tuning, testing, and optimization of AI solutions in real-world production environments.- Stay current with Google AI/ML advancements and incorporate best practices into the solution lifecycle.- Proven experience in designing and deploying AI/ML and conversational AI systems on Google Cloud Platform.- Expertise in Dialogflow CX, Agent Assist, and other CCAI tools.- Solid understanding of Gen AI technologies, NLP techniques, and machine learning frameworks.- Strong architecture and solution design experience within GCP ecosystem.- Hands-on experience in building and optimizing production-ready chatbots and voice applications.- Excellent problem-solving, communication, and leadership skills.- Experience with programming languages such as Python/Node.js Professional & Technical Skills: Must To Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding.Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, Strong understanding of AI/ML algorithms, NLP and techniques. Experience with chatbot, generative AI models, prompt Engineering.Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information:- The candidate should have a minimum of 15+ years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI.- The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions.- A 15 year full time education is required Qualification 15 years full time education

Experience : 3-4 years JOB DESCRIPTION : ● Should have good command in the Python language. ● Candidates must have knowledge of one of Python frameworks such as Django/Flask and microservices. ● Design and implement RESTful APIs that are robust, efficient, and scalable using Django and Django Rest Framework. ● Proficiency in object-oriented design, data structures, algorithm design and problem solving. ● Design, build, and deploy AI models with a focus on advanced technologies such as ChatGPT, Llama, Claude, DALL-E, Stable Diffusion. ● Well-versed with Prompt Engineering. ● Should have knowledge of Agent Development using any of the tech, e.g., Langchain, AutoGen, CrewAI, etc. ● Knowledge of Computer Vision, OC ● R, etc. ● Good to have exposure to computer vision technologies like Amazon Rekognition, Azure Computer Vision, Google Cloud Vision, and OpenCV. ● Good to have knowledge of ML Tech and Frameworks like TensorFlow, Keras, PyTorch, Scikit-learn, etc ● Worked on NLP tech/framework such as BERT, NLTK, Spacy, etc ● Create intelligent chatbots using AWS Lex, DialogFlow, RASA, and IBM Watson, etc ● Stay updated with the latest developments in AI, machine learning, and related technologies. ● Basic Understanding of front-end technologies such as HTML, CSS, JavaScript, and frameworks like React or Angular. Job Types: Full-time, Permanent Pay: ₹666,079.95 - ₹1,001,000.33 per year Benefits: Flexible schedule Paid sick time Provident Fund Schedule: Day shift Fixed shift Monday to Friday Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Haryana, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): We are looking for immediate joiner or who can join within 15 days Experience: Python: 3 years (Preferred) Work Location: In person Application Deadline: 06/07/2025 Expected Start Date: 24/06/2025

Key Responsibilities Design, develop, and deploy conversational agents using platforms like Google Dialogflow, Amelia, Amazon Lex, etc. Create and optimize NLP/NLU models to support dynamic, multi-turn interactions. Develop dialog flows, intents, entities, and fulfillment logic with API integrations. Integrate bots with external systems (CRM, EHR, contact center, databases) using RESTful APIs. Collaborate with UX designers, business analysts, and stakeholders to define and refine conversation flows. Implement voice interface capabilities (SIP/SBC integration, TTS/STT engines). Conduct testing (unit, regression, UAT) and optimize bot performance using analytics and user feedback. Ensure compliance with data privacy standards (e.g., HIPAA, GDPR) and implement masking/redaction as needed. Document architecture, workflows, and development best practices. Required Skills and Qualifications: Bachelor’s degree in Computer Science, Engineering, or related field. 3+ years of experience in Conversational AI development. Proficiency with one or more platforms: Google Dialogflow, Amelia.ai, IBM Watson, Microsoft Bot Framework, Rasa, or similar. Strong understanding of NLU/NLP concepts and tools. Hands-on experience in REST API integration and backend scripting (Node.js, Python, or Java). Familiarity with telephony integrations (SIP, Twilio, Avaya, Genesys) is a plus. Experience with TTS/STT engines like Google Cloud, Nuance, or Amazon Polly. Strong debugging and problem-solving skills. Excellent communication and collaboration abilities. Preferred Qualifications: Certification in any Conversational AI platform (e.g., Dialogflow CX, Amelia Certified Developer). Experience with analytics tools for bot performance monitoring. Exposure to agentic AI design patterns or multi-agent systems. Understanding of AI governance and bias mitigation practices.

Project Role : Data Architect Project Role Description : Define the data requirements and structure for the application. Model and design the application data structure, storage and integration. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning ServicesMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for a seasoned Senior Manager CCAI Architect with deep expertise in designing and delivering enterprise-grade Conversational AI solutions using Google Cloud's Contact Center AI (CCAI) suite. This role demands a visionary leader who can bridge the gap between business objectives and AI-driven customer experience innovations. As a senior leader, you will drive architectural decisions, guide cross-functional teams, and define the roadmap for scalable and intelligent virtual agent platforms. Roles & Responsibilities:- Own the end-to-end architecture and solution design for large-scale CCAI implementations across industries.- Define best practices, reusable frameworks, and architectural patterns using Google Dialogflow CX, Agent Assist, Knowledge Bases, and Gen AI capabilities.- Act as a strategic advisor to stakeholders on how to modernize and transform customer experience through Conversational AI.- Lead technical teams and partner with product, operations, and engineering leaders to deliver high-impact AI-first customer service platforms.- Oversee delivery governance, performance optimization, and scalability of deployed CCAI solutions.- Evaluate and integrate cutting-edge Gen AI models (LLMs, PaLM, Gemini) to enhance virtual agent performance and personalization.- Enable and mentor architects, developers, and consultants on Google Cloud AI/ML tools and CCAI strategies.- 10+ years of experience in enterprise solution architecture, with 4+ years in Google Cloud AI/ML and Conversational AI platforms.- Deep expertise in Dialogflow CX, CCAI Insights, Agent Assist, Gen AI APIs, and GCP architecture.Strong leadership in managing large transformation programs involving AI chatbots, voice bots, and omnichannel virtual agents.- Proven ability to engage with senior stakeholders, define AI strategies, and align technical delivery with business goals.- Experience integrating AI solutions with CRMs, contact center platforms (e.g., Genesys, Five9), and backend systems.- Certifications in Google Cloud (e.g., Professional Cloud Architect, Cloud AI Engineer) are a strong plus.- Exceptional communication, thought leadership, and stakeholder management skills. Professional & Technical Skills: - Must Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding.- Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, - Strong understanding of AI/ML algorithms, NLP and techniques.- Experience with chatbot, generative AI models, prompt Engineering.V- Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information:- The candidate should have a minimum of 18+ years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI.- The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions.- A 15-year full time education is required Qualification 15 years full time education

Experience : 3-4 years JOB DESCRIPTION : ● Should have good command in the Python language. ● Candidates must have knowledge of one of Python frameworks such as Django/Flask and microservices. ● Design and implement RESTful APIs that are robust, efficient, and scalable using Django and Django Rest Framework. ● Proficiency in object-oriented design, data structures, algorithm design and problem solving. ● Design, build, and deploy AI models with a focus on advanced technologies such as ChatGPT, Llama, Claude, DALL-E, Stable Diffusion. ● Well-versed with Prompt Engineering. ● Should have knowledge of Agent Development using any of the tech, e.g., Langchain, AutoGen, CrewAI, etc. ● Knowledge of Computer Vision, OC ● R, etc. ● Good to have exposure to computer vision technologies like Amazon Rekognition, Azure Computer Vision, Google Cloud Vision, and OpenCV. ● Good to have knowledge of ML Tech and Frameworks like TensorFlow, Keras, PyTorch, Scikit-learn, etc ● Worked on NLP tech/framework such as BERT, NLTK, Spacy, etc ● Create intelligent chatbots using AWS Lex, DialogFlow, RASA, and IBM Watson, etc ● Stay updated with the latest developments in AI, machine learning, and related technologies. ● Basic Understanding of front-end technologies such as HTML, CSS, JavaScript, and frameworks like React or Angular. Job Types: Full-time, Permanent Pay: ₹666,079.95 - ₹1,001,000.33 per year Benefits: Flexible schedule Paid sick time Provident Fund Schedule: Day shift Fixed shift Monday to Friday Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Haryana, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): We are looking for immediate joiner or who can join within 15 days Experience: Python: 3 years (Preferred) Work Location: In person Application Deadline: 06/07/2025 Expected Start Date: 24/06/2025

Responsibilities: Design, develop & test chatbots using Conversational AI, Dialogflow & Amazon Lex. Collaborate with cross-functional teams on bot integration & optimization. Here’s a tailored job description for a Conversational AI Developer with Analytics focus—perfect for roles that blend natural language tech with data-driven insights: Job Title: Conversational AI Developer & Analytics Specialist Job Summary We’re seeking a skilled developer to design, build, and optimize conversational AI systems—chatbots, voice assistants, and virtual agents—while leveraging analytics to enhance user experience and business outcomes. You’ll work at the intersection of AI, NLP, and data science to create intelligent, adaptive, and insightful conversational interfaces. Key Responsibilities Design and develop conversational agents using platforms like Dialogflow, Amazon Lex, Rasa, or Microsoft Bot Framework. Integrate AI solutions with backend systems, APIs, and databases. Implement NLP and NLU models to improve intent recognition and contextual understanding. Analyze user interaction data to identify trends, optimize flows, and improve engagement. Collaborate with UX designers, data scientists, and product managers to align AI behavior with user needs. Monitor and fine-tune bot performance using analytics dashboards and A/B testing. Ensure compliance with data privacy and ethical AI standards. Required Skills Proficiency in Python, JavaScript, or Node.js. Experience with NLP libraries (spaCy, NLTK) and ML frameworks (TensorFlow, PyTorch). Strong understanding of analytics tools (e.g., Google Analytics, Power BI, or custom dashboards). Familiarity with cloud platforms (AWS, Azure, GCP) and CI/CD pipelines. Excellent problem-solving and communication skills. Preferred Qualifications 2–5 years of experience in conversational AI or chatbot development. Background in data science or analytics. Experience with LLMs and prompt engineering is a plus. If you’d like, I can help you tailor this for a specific company or role—or even turn it into a compelling LinkedIn summary. Want to go that route?

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines.

Experience : 3-5 years JOB DESCRIPTION: ● Should have good command in the Python language. ● Candidates must have knowledge of one of Python frameworks such as Django/Flask and microservices. ● Design and implement RESTful APIs that are robust, efficient, and scalable using Django and Django Rest Framework. ● Proficiency in object-oriented design, data structures, algorithm design and problem solving. ● Design, build, and deploy AI models with a focus on advanced technologies such as ChatGPT, Llama, Claude, DALL-E, Stable Diffusion. ● Well-versed with Prompt Engineering. ● Should have knowledge of Agent Development using any of the tech, e.g.Langchain, AutoGen, CrewAI, etc. ● Knowledge of Computer Vision, OCR, etc. ● Good to have exposure to computer vision technologies like Amazon Rekognition, Azure Computer Vision, Google Cloud Vision, and OpenCV. ● Good to have knowledge of ML Tech and Frameworks like TensorFlow, Keras, PyTorch, Scikit-learn, etc ● Worked on NLP tech/framework such as BERT, NLTK, Spacy, etc ● Create intelligent chatbots using AWS Lex, DialogFlow, RASA, and IBM Watson, etc ● Stay updated with the latest developments in AI, machine learning, and related technologies. ● Basic Understanding of front-end technologies such as HTML, CSS, JavaScript, and frameworks like React or Angular. Roles & Responsibilities: 1. Design and write high-quality code. 2. Responsible for robust and efficient implementation. 3. Stay abreast of the latest advancements in AI, machine learning, and related technologies. 4. Test, debug, analyze and fix application problems/issues. 5. Participate in code reviews in accordance with program specifications and coding standards, practices and conventions, new designs, changes and enhancements. 6. Interact with stakeholders (internal and external) to support product releases and/or resolve program problems. 7. Research and remain informed of new technology and development tools. 8. Experiment with new technologies and approaches to enhance project outcomes. 9. Contribute to internal knowledge sharing and best practices development. Please apply through this carreer page : https://careers.oodles.io/jobs/1105/

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Proficiency in Core Java, Java/J2EE, Servlets, JSP, and REST-based microservices. Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with the Spring framework and familiarity with Tomcat or similar web servers. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem. Responsibilities: Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow. Write clean, efficient, and maintainable code following industry best practices and standards. Develop custom components and tools to enhance chatbot functionality, performance, and user experience. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs. Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions. Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction. Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements. Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies. Qualifications 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML. 3+ years of experience in IVR application development, including Nuance grammar development. Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs. Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. Strong understanding of agile development and Scrum best practices. Strong analytical skills for resolving technical issues in complex, distributed environments. Bachelor’s degree in a technology-related field or equivalent professional experience. Nice to have: Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies. Experience with Genesys Composer We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines.

Role Overview – Bot Developer As a Bot Developer in the CAI Development Squad, you will play a crucial role in developing and optimizing our chat and voice bots to meet customer needs. Your responsibilities will span across technical project development, innovation, feature integration, business contribution, customer satisfaction, team development, and supporting implementation projects. You will collaborate with a talented team to drive the success and scalability of our Conversational AI solutions. Role Requirements: Lead technical project development efforts to enhance Conversational AI (CAI) solutions, focusing on innovation and scalability. Collaborate closely with the Implementation Squad to ensure smooth project deliveries and mitigate risks. Drive the integration of new features and third-party system integrations Directly contribute to building a positive business case and enhancing profitability. Ensure the delivery of easy-to-consume services highly valued by customers. Provide project estimations and solution ideas to mitigate risks and achieve revenue targets. Your Responsibilities as Bot Developer: Design, develop, train, and optimize chat and voice bots to address customer needs. Implement new features, including external application integrations Enhance Generative AI applications (e.g., FAQ and Knowledge Base Systems, Copilot system, text summarization, language translation, user profiling, personalization). Drive the innovation pillar within the CAI Bot Development Center of Excellence. Train bot Natural Language Understanding (NLU) models and analyze bot performance. Assess project issues and provide use case counselling. Create and maintain comprehensive documentation and guidelines. Design and deliver training programs for team members and customers. Key Requirements: University degree. E.g.: Computer Science, Software Engineering, Telecommunications, Mathematics, AI, Data Science or related field Programming proficiency in Python and/or NodeJS and JavaScript. Experience in designing and developing chat and voice bots. Strong understanding of Generative AI applications. Ability to create detailed documentation and training materials. Excellent command of verbal and written English. German and/or Spanish are a plus. Experience in working with international teams in a multicultural environment. Key Skills: Excellent subject matter expertise: Experience with Conversational AI platforms like Cognigy, IBM Watson, Google Dialogflow, etc. Knowledge of integration techniques with third-party systems. Excellent problem-solving and analytical skills. Attitude: Highly communicative and collaborative. Can effectively interact with Developers, other Squads, stakeholders, customers and management. Way of Working: Agile mindset and willingness to adapt to changing requirements and feedback.

We are looking for a highly skilled Full Stack Developer with 5+ years of experience in web development and strong expertise in PHP frameworks (Laravel, WordPress, Magento), frontend technologies (HTML, CSS, JavaScript), and AI-based integrations. The ideal candidate should have hands-on experience in AI development and programming, with the ability to build AI tools, plugins, integrations, and AI agents. This role involves supporting intelligent automation in areas such as marketing workflows, personalization, and customer engagement. Key Responsibilities: Design, develop, and maintain dynamic web applications using Laravel, PHP, and Magento. Create responsive and interactive UIs using HTML5, CSS3, JavaScript, and modern frontend frameworks. Customize Magento themes and develop custom modules. Integrate third-party APIs and web services. Develop and integrate AI tools, plugins, and agents using platforms like OpenAI, Hugging Face, Microsoft Azure AI, or custom models. Implement AI-powered features such as chatbots, recommendation systems, predictive analytics, and automated workflows. Collaborate with marketing teams to build AI-driven automation tools (campaign optimization, lead qualification, A/B testing, etc.). Maintain clean, scalable, and well-documented code. Perform debugging, performance tuning, and code optimization. Ensure cross-browser/device compatibility and a high standard of user experience. Stay up to date with emerging technologies, especially in AI, automation, and full-stack development. Manage server environments (Linux, Apache/Nginx), including deployment and monitoring. Required Skills: 5+ years of full-stack development experience, with a strong portfolio of web projects. Expert in Laravel, Core PHP, Magento (1.x / 2.x) development and theme customization. Proficient in HTML5, CSS3, JavaScript, jQuery, and responsive design. Strong experience with REST APIs, AJAX, and MySQL. Proven experience in AI development and integration, including working with Python, Node.js, or related environments. Integration experience with OpenAI, LangChain, Dialogflow, or other AI platforms. Experience building or integrating AI-powered plugins, automation tools, or agents. Familiarity with marketing technologies (e.g., HubSpot, Salesforce, Microsoft Dynamics, Zapier, Make) is a plus. Version control proficiency using Git. Solid understanding of server-side scripting and server configuration. Strong analytical and problem-solving skills. Good to Have: Experience with React, Vue.js, or similar frontend frameworks. Familiarity with vector databases (e.g., Pinecone, FAISS) and embedding models. Knowledge of SEO best practices, Redis/Memcached, and Linux hosting. Exposure to secure coding practices and scalability optimization. Qualifications: Bachelors degree in Computer Science, Information Technology, or equivalent experience.

This role is for one of our clients Industry: Technology, Information and Media Seniority level: Associate level Min Experience: 3 years JobType: full-time About The Role Are you ready to redefine how people interact with technology using natural language? We’re looking for a visionary Principal Engineer – Conversational AI & Voice Systems to spearhead the development of intelligent, real-time voice-based agents. In this role, you'll leverage your deep expertise in machine learning, natural language processing, and speech technologies to craft next-gen AI calling experiences that feel truly human. You’ll join a high-performing team working at the intersection of AI, linguistics, and software engineering. Your innovations will empower millions of customer interactions, driving engagement, satisfaction, and business value through intelligent, lifelike conversations. What You’ll Do 🎯 Architect & Lead Voice AI Solutions Design, prototype, and productionize end-to-end voice agent systems combining TTS, ASR, NLP, and ML models. Drive decisions around system design, architecture, and performance optimization for low-latency, real-time interactions. 🧠 Advance AI Conversation Models Build and fine-tune neural TTS models to deliver expressive, human-like speech. Develop context-aware dialogue systems using transformer-based NLP frameworks for robust understanding and dynamic response generation. Implement reinforcement learning or statistical techniques to optimize dialogue flow and personalization. 📊 Data-Driven Improvement Analyze structured and unstructured conversation data to identify model gaps and train higher-accuracy ML models. Collaborate with linguistic, annotation, and product teams to continuously improve language coverage, tone, and content alignment. 🛠️ Cross-Functional Collaboration Partner with backend engineers, DevOps, linguists, and product teams to ensure smooth integration and deployment. Work closely with voice UX designers to refine the end-user experience. 🧪 Innovation & R&D Stay ahead of the curve with advancements in speech synthesis (e.g., Tacotron, FastSpeech), NLP (e.g., BERT, GPT), and generative AI. Lead proof-of-concept initiatives and experimental model development. What You Bring ✔️ Core Qualifications 4–7 years of hands-on experience in developing conversational AI, voice interfaces, or speech-driven systems. Strong expertise in Python and ML/NLP libraries such as PyTorch, TensorFlow, HuggingFace Transformers, or spaCy. Deep understanding of speech synthesis, voice cloning, acoustic modeling, or signal processing. Track record of deploying production-grade NLP or speech AI pipelines. Solid grasp of dialogue management, context tracking, and natural language understanding. 🌐 Bonus Experience Experience with real-time voice agents, latency optimization, or telephony integrations. Familiarity with cloud services (AWS/GCP/Azure) and APIs for voice platforms (Dialogflow, Amazon Lex, Twilio Voice, etc.). Background in computational linguistics or multi-lingual AI systems. 🎓 Education Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Computational Linguistics, or a related field. PhD is a plus. Why Join Us Help build the future of intelligent voice systems that feel intuitive, emotional, and human. Collaborate with experts across AI, product, and design to shape a new category of human-tech interaction. Access cutting-edge resources, tools, and compute infrastructure for experimentation and scale. Be part of a mission-driven organization where your work directly transforms user experience at scale.

Talent500 is hiring for one of its clients Senior Director – Software Engineering Bengaluru, India | Hybrid Work Model Confidential Global Tech Company: Are you an experienced engineering leader passionate about building empowered teams, driving large-scale technology transformation, and shaping omnichannel customer experiences? A leading global retail technology organization is looking for a Senior Director of Software Engineering to lead highly skilled teams and build innovative, enterprise-grade solutions. This leadership role offers the opportunity to work with global stakeholders and cutting-edge technologies, including public cloud platforms, omnichannel systems, and AI-driven engagement tools. You’ll lead the development of high-impact software platforms while championing engineering best practices and fostering an inclusive, high-performance culture. Key Responsibilities: Build and lead multiple engineering teams and deliver large scale software products in partnership with key stakeholders with company-wide impacts and outcomes Connect the larger organization strategic goals directly to their team's goals and can effectively communicate that to their teams Guide production support for complex and high-priority issues Provide strategic direction aligned with broader business goals Build a high-performing organization by mentoring senior managers and engineering leaders Drive continuous improvement in software development lifecycle (SDLC) quality, tools, and innovation Partner with global executive stakeholders on long-term initiatives and priorities Architect and modernize solutions with a customer-first mindset Excellent communication and leadership skills, with the ability to influence both technical and non-technical stakeholders Champion a test / learn / iterate culture focused on progress and outcomes What You Bring: 18+ years of experience in technology, including 8+ years of experience managing engineering leaders 7+ years of experience with full stack modern web frameworks (React, Node, Java or, Python or Node or GoLang) 7+ years building SaaS applications at enterprise scale 7+ years of experience in cloud-native architecture (AWS or GCP preferred) 3+ years of experience in omnichannel technology (e.g., contact center platforms, digital communication tools) Experience with Google Customer Engagement Suite (e.g., DialogFlow, Agent Assist) Exposure to LLMs, Gen AI technologies, and responsible AI practices About the Opportunity: Location: Bengaluru, India Work Mode: Hybrid (in-office 3 days / week) Compensation & Benefits: Industry leading; based on experience and expertise Confidential Company: A Fortune 500 multinational leader in retail technology and digital transformation Why Apply: Join a purpose-driven company at the forefront of redefining customer experience through technology. You’ll work with visionary leaders, world-class talent, and next-gen tools to help shape the future of omnichannel engagement and commerce. Note: This is a confidential posting. Details about the company and the team will be shared with shortlisted candidates.

Overview: AI Automation Engineer to design, develop, and implement intelligent automation solutions. This role involves leveraging AI, machine learning, and automation tools to streamline workflows, optimize business processes, and enhance operational efficiency. You will work closely with cross-functional teams to integrate AI-powered automation into enterprise systems. Responsibilities: Design and develop AI-driven automation solutions to optimize workflows and business operations. Implement machine learning models and AI algorithms to enhance process automation. Develop and maintain automation scripts, bots, and AI-based workflows. Integrate AI automation with existing systems, APIs, and databases. Utilize RPA (Robotic Process Automation) tools such as UiPath, Automation Anywhere, or Blue Prism . Work with cloud-based AI services (AWS AI/ML, Google AI, Azure AI) to deploy scalable automation solutions. Monitor automation performance, troubleshoot issues, and optimize efficiency. Ensure automation security, compliance, and governance best practices. Stay updated with advancements in AI, ML, and automation technologies. Qualifications: 9+ years of experience with 6+ years of experience in AI, automation, or RPA development. Strong programming skills in Python, Java, or JavaScript. Hands-on experience with machine learning frameworks (TensorFlow, PyTorch, Scikit-Learn). Expertise in RPA tools (UiPath, Automation Anywhere, Blue Prism). Experience with workflow automation tools (Apache Airflow, Zapier, Power Automate). Proficiency in RESTful APIs, microservices, and cloud platforms (AWS, GCP, Azure). Knowledge of database technologies (SQL, NoSQL) for AI-driven automation. Strong understanding of DevOps, MLOps, and CI/CD pipelines. Preferred Qualifications Experience with AI chatbots and virtual assistants (Dialogflow, Rasa, OpenAI GPT). Exposure to computer vision and NLP for intelligent automation. Knowledge of vector databases for AI-powered search. Familiarity with enterprise automation tools (ServiceNow, Workato, Alteryx).

About the Company We are a forward-thinking organization dedicated to leveraging technology to enhance user experiences through innovative solutions. About the Role We are looking for a dynamic and experienced Conversational AI Lead to spearhead the design, development, and deployment of intelligent virtual assistants and enterprise-grade chatbots. This role requires hands-on expertise with Conversational AI platforms—preferably Microsoft’s—and a deep understanding of natural language processing, dialog design, and AI-driven user experiences. Experience with Agentic AI frameworks will be a significant advantage as we explore the next generation of autonomous digital agents. Responsibilities Lead the end-to-end lifecycle of conversational AI projects—from ideation and design to development, testing, and deployment. Manage and mentor a team of conversational designers, developers, and AI engineers. Architect and implement scalable chatbot solutions using Microsoft Bot Framework, Azure Bot Services, and related tools. Collaborate with business stakeholders to define bot use cases, KPIs, and user journeys. Integrate bots with enterprise systems, APIs, and third-party platforms. Drive innovation by exploring and implementing Agentic AI capabilities for autonomous and context-aware interactions. Ensure adherence to best practices in conversation design, security, and compliance. Monitor bot performance and continuously optimize for user experience and business outcomes. Stay current with advancements in AI, LLMs, and conversational technologies. Qualifications Bachelor’s or master’s degree in computer science, Engineering, or a related field. 10+ years of IT experience, with at least 4 years in Conversational AI leadership roles. Proven experience with Microsoft Conversational AI stack (Bot Framework, Azure Bot Services, LUIS, Power Virtual Agents). Strong understanding of NLP, dialog management, and multi-turn conversation design. Experience in building and deploying enterprise-grade bots across multiple channels (Teams, Web, Mobile). Proficiency in programming languages such as C#, Python, or JavaScript. Excellent leadership, communication, and stakeholder management skills. Preferred Skills Experience with Agentic AI frameworks (e.g., AutoGPT, LangChain Agents, BabyAGI). Familiarity with other Conversational AI platforms (e.g., Google Dialogflow, Amazon Lex, Rasa). Knowledge of Azure Cognitive Services, OpenAI APIs, and LLM orchestration. Experience with DevOps, CI/CD pipelines, and agile methodologies. Microsoft Azure AI certifications or equivalent.

Job Title: Conversational AI Engineer Experience Level: 3+ years in Conversational AI and 5+ years of Software development experience. About the Role: We are looking for a Conversational AI Engineer to design and implement intelligent chatbot solutions that enhance user engagement and streamline business processes. The ideal candidate will have hands-on experience with Conversational AI platforms—preferably Microsoft’s—and a solid understanding of NLP, dialog systems, and enterprise integrations. Exposure to Agentic AI frameworks is a strong plus, as we aim to build more autonomous and context-aware digital agents. Key Responsibilities: Develop and deploy conversational bots using Microsoft BOT Framework, Azure BOT Services, and Power Virtual Agents. Design and implement dialog flows, NLP models, and multi-turn conversations. Integrate bots with enterprise systems, APIs, and third-party platforms. Collaborate with cross-functional teams including UX designers, product managers, and backend developers. Explore and implement Agentic AI capabilities to enhance bot intelligence and autonomy. Conduct testing, debugging, and performance tuning of bot applications. Monitor bot performance and continuously improve user experience and functionality. Maintain documentation and contribute to best practices in BOT development. Required Qualifications: Bachelor’s degree in computer science, Engineering, or a related field. 5+ years of experience in software development, with at least 2 years in Conversational AI. Hands-on experience with Microsoft Conversational AI tools (BOT Framework, Azure BOT Services, LUIS, Power Virtual Agents). Proficiency in programming languages such as C#, Python, or JavaScript. Strong understanding of NLP, dialog management, and conversation design. Experience integrating bots with APIs and backend systems. Strong problem-solving and communication skills. Preferred Qualifications: Experience with Agentic AI frameworks (e.g., AutoGPT, LangChain Agents, BabyAGI). Familiarity with other Conversational AI platforms (e.g., Google Dialogflow, Amazon Lex, Rasa). Knowledge of Azure Cognitive Services, OpenAI APIs, and LLM orchestration. Experience with agile development and DevOps practices. Microsoft Azure AI certifications or equivalent.