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10.0 - 12.0 years
0 Lacs
gurgaon, haryana, india
On-site
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role We are looking for a seasoned Contact Center Architect with strong domain experience in conversational AI systems. The Sen...
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As an IVR Testing professional at AppX, you will work on cutting-edge conversational AI and voice technology solutions, contributing to the development and quality assurance of intelligent voice response systems. **Key Responsibilities:** - Evaluate the system's ability in IVR Functionality Testing to process spoken language, navigate menus, and perform requested actions accurately. - Test dialogue scenarios in Conversational Flow Testing to ensure the system provides correct and coherent responses. - Assess speech-to-text conversion performance and accuracy for Voice Recognition Validation in varied environments. - Ensure clarity, tone, and naturalness of the system's audio responses in Tex...
Posted 2 months ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
Role Overview: As a part of our team, you will have the exciting opportunity to work with cutting-edge AI technologies, specifically focusing on Generative AI and Natural Language Processing (NLP). You will be involved in developing AI solutions, collaborating with experts, and contributing to the advancement of the field of AI. Key Responsibilities: - Assist in designing and developing NLP systems for tasks like text classification, sentiment analysis, named entity recognition (NER), and machine translation. - Contribute to the development of language models for text summarization, question answering, and dialog systems. - Work with large unstructured text datasets, implementing techniques ...
Posted 2 months ago
6.0 - 12.0 years
0 Lacs
haryana
On-site
About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believe...
Posted 4 months ago
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