1 Dialer Manager Jobs

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Dialer Manager Hiresquad

8.0 - 13.0 years

12 - 16 Lacs

gurugram

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Job Description: Dialer Manager WFM Location: Gurgaon (GGN) Experience Required: Minimum 8 years Role Overview The Dialer Manager – WFM will be responsible for managing dialer systems, optimizing campaign performance, supervising dialer teams, and ensuring compliance with global regulatory standards. This role requires a strong blend of technical expertise, leadership, and analytical skills to drive operational excellence in outbound business operations. Key Responsibilities 1. Dialer System Management Oversee dialer system configuration, maintenance, and troubleshooting. Implement and refine dialing strategies to maximize agent utilization and contact rates. Monitor performance metrics (cal...

Posted 1 day ago

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