87 Dialer Jobs - Page 4

Company name : Insight customer call solutions (ICCS) ICCS ( Inbound customer care) WE ARE HIRING FOR TAMIL VOICE PROCESS Walk-in timing -9AM to 5PM Qualification: Any degree/diploma/ Any 3 year diploma Experience - 0 to 1 years Shift - Rotational Shift WeeK Off - Rotational week off Salary up to - 13k to 14k Benefits -(OT allowance+ attendance allowance) Walk-In LOCATION:Tangedco Corporate office building,minnagam building 1st floor anna Salai , mount road,opp geetham hotel, Near mount road Lic stop Chennai-600004 Walk-In LOCATION: Goverment data center 1st floor kotturpuram Near Anna library Chennai 600020. Walk-In LOCATION: Rathha Tek Meadows Campus, Tower C, 3rd Floor, No.51, Rajiv Gandh...

Job Vacancy at SMFG India Sales Team Lead (Tele-sales) SMFG India Credit is a leading Non-Banking Financial Company (NBFC) , providing innovative financial solutions across India. As part of the globally recognized Sumitomo Mitsui Financial Group (SMFG) , we are committed to excellence, customer satisfaction, and financial inclusion. With a pan-India presence , we serve millions of customers. Interested candidates can email their resume to : gayathri.anand@smfgindia.com Job Overview This role involves leading and managing the operations of the sales team, focusing on optimizing processes to ensure seamless efficiency. The incumbent will drive customer satisfaction through exceptional service...

Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.The Workforce Man...

We are actively hiring for TEAM LEADER!!! Designation- Team Leader Location- Thane Shift - Fixed Day Shift with rotational weekoffs Requirements- - Need Good Communication Skills - Relevant BPO and collection experience. - Knowledge about Team leader Metrix Interested candidates can connect for further details on - Sonal Khanna- 9987939754

We are looking for a dynamic and result-oriented Inside Sales Leader to set up and scale a high-performing sales team for the South India region . This is a critical role for a highly driven professional who can take complete ownership of the sales engine from strategy to execution . If youve built Inside Sales processes from scratch and thrive in fast-paced, performance-led environments, wed love to connect. Responsibilities Ownership of New Customer Acquisition Sales Per Team Member Lead Conversion % Time Taken for First Contact on Leads Generated Time Taken for First Demo on Contacts Made Total Cost Per Customer Acquired Responsible for Enabling Tools & Technology Dialer CRM MIS & Analyti...

Key functions will be: • To Handle minimum of 3 - 5 team leaders with their team • To achieve collection targets of the Respective portfolios assigned. • Co-ordinate with bank team with respect to day to day operations. • Continuously monitoring Tele-calling teams performance, suggest and implement Strategies to enhance productivity. • Responsible for managing attrition across assigned teams. • Responsible for smooth flow of process relating to collections. • Prepare and publish report on daily team performance. KEY RESPONSIBILITIES • Team Handling, Target Achievement. • Suggest and Implement Strategies to enhance productivity. SKILLS / COMPETENCIES REQUIRED • Graduate • 4-6 yrs experience i...

Team Management: Provide leadership, guidance, and coaching to a team of customer service representatives. Performance Monitoring: Monitor team performance closely to ensure individual and team targets are met or exceeded. Training and Development: Conduct regular training sessions to enhance the skills and knowledge of team members. Quality Assurance: Ensure adherence to quality standards and procedures by conducting regular quality checks and providing feedback to team members. Issue Resolution: Address escalated customer issues and complaints in a timely and effective manner. Reporting: Generate and analyse performance reports to identify trends, areas for improvement, and best practices....

Job description Job Title: Insurance Sales Team Leader Location: Ghansoli Experience: Minimum 1 year as a Team Leader in BPO/Call Centre Industry: BPO / Outbound Sales Employment Type: Full Time Shift Timings: Day shift, 6 days a week/1 rotational off Key Skills: Client Management Dialer Management Hardcore Sales Revenue Generation Roles and Responsibilities: Lead and motivate a high-performing sales voice team to achieve targets. Monitor team metrics, provide feedback, and drive performance improvements. Guide team members in their career progression through coaching and support. Foster a positive and collaborative team environment. Ensure team clarity on KRAs and individual responsibilitie...

JOB DESCRIPTION Job Purpose “This position is open with Bajaj Finance ltd.” Duties and Responsibilities Responsibility is to achieve AOP targets of Touch free collections for all products and verticals. Enhancing revenue from Nil Pos, Penal collection and partner commission Driving Seat utilization Exploring new digital channels. Revenue generation through Penal collection and partner commission Required Qualifications and Experience "? Graduate/Post-graduate with 2 to 3 years Call Center experience ? Excellent communication and Leadership skills ? Knowledge of Dialer & campaign management ? Data analysis & Channel Strategy ? Coordination with inter department viz. Analytics, IT ? Vendor Man...

Urgently hiring WFM / RTA Specialist US Process / NIGHT SHIFT WORK FROM OFFICE Location : KOLKATA WFM Associate General Job Responsibilities: The Workforce Specialist will be responsible for staffing, scheduling and reporting performance for the call center. This team is tasked with ensuring that business goals are met, while maintaining an environment where our entire company can balance business needs with their lives outside of work.Job Duties: Create and monitor agent schedules. Provide real-time scheduling and call flow support. Monitor real-time volume and respond to spikes in list or call volumes in relation to staffing levels, average customer wait time, and call abandon percentages....

If interested pls Call/Whatsapp : Nadir @ 9899682309 Eligibility : Grad, Min 2 to 8 yrs exp required in outbound Sales. Must have worked on Dialer Package : Up To : 5LPA + Incentives Location:-Gurgaon Required Candidate profile Must have managed a team of Tele sales/ sales executives Experience only in Tele sales/Outbound sales to be considered Must have managed a team of 15-20 team members Call/Whtsapp Nadir @ 9899682309 Perks and benefits Huge Incentives

Hello Folks! Greetings of the Day! Inviting application for One of the Multinational BPO. The ideal candidate will have a minimum of 3 years of overall experience in the BPO industry, with at least 1 year of experience as a Team Leader into outbound sales process. Location - Kolkata Budget -6 lpa Responsibilities: Lead, coach, and motivate a team of BPO professionals to achieve operational goals. Monitor team performance, track key performance indicators (KPIs), and ensure individual and team targets are met or exceeded. Conduct regular team meetings to communicate targets, performance feedback, and process updates. Provide ongoing training and development opportunities to team members to en...