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Deputy Unit ManagerDialer Operations S L Enterprises

5.0 - 10.0 years

0 - 0 Lacs

pune

Remote

JOB Title: Manager/Deputy Unit Manager-Dialer Operations (GB03A/B) Review Criteria Strong dialer manager profile Mandatory (Experience 1):Must have 5+ years of core dialer operations experience with major dialer systems Genesys, Avaya, Aspect, Ameyo Mandatory (Experience 2):Must have handled outbound volumes >150 agents Mandatory (Experience 3): Must have hands-on experience in outbound campaign creation, list uploads, pacing changes, and real-time monitoring. Mandatory (Technical 4): Must understand routing/pacing optimization, retry logic, call attempts, ANI strategy, contact strategy, and compliance norms etc Mandatory (Functional Requirement): Must be able to work with Ops and lead daily...

Posted 1 day ago

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