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4 - 7 years

15 - 19 Lacs

Mumbai, Hyderabad

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Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated toimproving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the worlds most complex challenges and deliver more impact together. Role Description: This role will form a core part of our Global Excellence Centre (GEC)- Arcadis centralized and fully integrated project delivery group. Our GEC is made up of more than 3,000 talented individuals working in offices across India, Romania and Philippines, providing Capability, Capacity and a Competitive Advantage across a wide array of unique projects and services, in collaboration with our global businesses. Advanced Process Manufacturing within the GECs is comprised of cross-functional teams, that contribute to the design & development of innovative process engineering solutions in Pharmaceutical, Semi-Conductor & Process industries. Our ability to effectively manage projects, assess client needs, and provide technical guidance is crucial in delivering successful outcomes, using the most innovative way of doing computational design. Your role will include, but is not limited to: Preparation of plant equipment layouts, process flow diagrams, equipment sizing & P & IDs. Preparation of Specifications, for Process Equipment, Utility Equipment Warehouse Equipment etc. Mass & Energy balances to calculate Utility Load requirement. Knowledge of instrumentation Control requirement & Preparation of plant process control Philosophies. Provide required process input to Instrumentation team for instrument process data sheets. Input to project schedules and monitoring tasks to meet milestones during each phase. Develop documentation, diagrams, and specifications to meet project requirements and regulatory standards. Prepare scope of work documentation for use in project planning. Participate in project reviews to enable ongoing status tracking and reporting. Prepare & review project documents i.e. DQ, IQ, OQ & PQ Qualifications, FAT/SAT protocol & reports etc. Ensure adherence to industry standards and best practices in Process designing. Adhering to cGMP guidelines and work as per Arcadis SOP/Work instructions. Compliance to SHE & Sustainability Performs the tasks within the agreed-upon budget and schedule. Qualifications Mandatory: Bachelors degree in engineering (chemical, mechanical, industrial or similar). 8 years of experience as a process engineer in a design consultancy or GMP manufacturing environment. Knowledge of process analysis & process modelling. Working knowledge of process safety, risk assessment and compliance with regulatory standards. Good project management skills with the ability to prioritize tasks and meet deadlines. Effective communication and interpersonal skills to collaborate with cross-functional teams and stakeholders. Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment. Nice to have: Masters degree in process engineering or a related field. Professional certification in process engineering or related areas. Experience with process automation and control systems. Knowledge of process simulation software and computer-aided design (CAD) tools. Solid understanding of quality management systems, such as ISO standards. Experience of sterile processing Knowledge of Hazardous Area Classification Experience of high potency pharmaceuticals Experience of both small molecule and large molecule process design Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. Its why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. Youll do meaningful work, and no matter what role, youll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day which is why equality and inclusion is at the forefront of all our activities. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity employer; women, minorities, and people with disabilities are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, caste, creed, colour, religion, sex, age, disability, marital status, sexual orientation, and gender identity. #LI-IP1

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0 years

0 Lacs

Pune, Maharashtra

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Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Conducts analysis, design, evaluation, modification, testing and implementation of Enterprisewide systems (e.g., finance, human resources, payroll, supply chain, client relationship management) across functional areas. Plans and directs studies of potential electronic data processing applications and prepares design proposals to reflect cost, time and alternative actions to satisfy existing and future needs of the corporation. Develops test plans and protocols for evaluation of system performance. Conducts analysis of systems specifications and uses the latest analysis/diagramming tools to represent business/technical processes. Develops conversion and system implementation plans. Prepares and obtains approval of system and programming documentation. Recommends changes in development, maintenance and system standards. Coordinates system upgrade activity. Trains user personnel in the conversion and implementation of the system. May be client-focused, working in conjunction with Professional Services and Outsourcing functions. May include company-wide, web-enabled solutions.

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10 - 20 years

25 - 40 Lacs

Bangalore Rural, Gurugram, Chennai

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We are seeking a Enterprise Architect cum Business Analyst (BA) Contractor to support data collection and analysis for Business Applications (APM) and Technology Portfolios (TPM). Your primary focus will be to gather, document, and analyze data flows, system integrations, and dependencies to enhance visibility into the organizations technology landscape. You will collaborate closely with business and technical stakeholders to develop clear, accurate data flow diagrams and integration mappings, enabling informed strategic decision-making. Key Responsibilities: Data Collection & Documentation: Conduct comprehensive data gathering for APM and TPM, ensuring accurate representation of systems, dependencies, and relationships. Stakeholder Collaboration: Partner with business and technical teams to identify, document, and validate application portfolios, integrations, and data flows, ensuring alignment with business and technology strategies. Process & Integration Mapping: Develop data flow diagrams (DFDs), integration maps, and process workflows to visualize system interactions, dependencies, and data exchanges across the enterprise. System & Application Analysis: Assess existing applications, integrations, and technology platforms, identifying gaps, redundancies, and optimization opportunities. Requirements Gathering: Work with stakeholders to define and document functional and technical requirements related to data management, integrations, and application rationalization. Risk & Compliance Alignment: Identify and mitigate risks related to data inconsistencies, integration challenges, and compliance requirements, ensuring adherence to governance and security policies. Continuous Improvement: Recommend enhancements in data collection, reporting, and technology portfolio management to improve operational efficiency and decision-making. Communication & Reporting: Present findings through clear documentation, reports, and visualizations, effectively communicating insights to both technical and non-technical stakeholders. Qualifications: 10+ years of experience in business analysis, data collection and rationalization, Enterprise Architecture (including advanced diagramming, documentation, and presentation development), and/or IT portfolio management in enterprise environments. Experience in technical writing, Technical Product Ownership, or Technical Program Management is a plus. Strong understanding of IT governance, compliance, and risk management best practices, including IT Service Management (ITSM, ITIL), Software Asset Management, vendor performance management, Enterprise Architecture, and COBIT frameworks. Expertise in Business Applications (APM) and Technology Portfolio Management (TPM), with hands-on experience in data flow diagramming, system mapping, and integration documentation in complex IT landscapes. Proven experience working in enterprise IT environments, covering applications, data, infrastructure, security, and integration frameworks. Proficiency in Agile and Waterfall methodologies, with experience collaborating in cross-functional teams. Strong analytical, problem-solving, and communication skills, with fluency in English. Hands-on experience with enterprise modeling, system integration, and data visualization tools, including: Diagrams.net (Draw.io), Lucidchart, Archi, Figma, Visio, PlantUML, Mermaid Charts, Freeplane, Xmind, MindJet MindManager, Atlassian Confluence, or similar tools. Bachelor’s degree in Business, Information Technology, Computer Science, or a related field (or equivalent experience).

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8 - 12 years

0 - 3 Lacs

Pune, Bengaluru

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Must have Technical authoring experience in diagnostics Automotive systems knowledge on ICE and Electric vehicles Knowledge of automotive engineering schematics and wiring diagrams XML editing (e.g., Adobe FrameMaker, ArborText Editor, Xmetal editor, etc.) Working knowledge on CMS,PC Skills (MS office suite) Knowledge of SharePoint usage Nice to have Technician experience,Diagnostic tool experience Proposal writing ,Knowledge on Repair information, Parts Catalogue and Labor Times Essentials Role Description Lead a team of Technical Authors to deliver high-quality guided diagnostics content on time and provide technical guidance and support to the team as needed. Develop, author, and update diagnostic procedures for various automotive systems, including ICE and Electric vehicles, using knowledge of wiring schematics, PIN out information, FMEAs, ODX, PID, DID, parts lists, and specifications. Collaborate with cross-functional teams to solve complex problems in content authoring, diagnostic authoring tools, and guided diagnostic tools, and consult with internal and external SMEs to obtain requirements. Estimate efforts for upcoming projects, draft technical proposals, and assist project managers with project planning, ensuring projects are delivered on time, within budget, and with accuracy. Provide demonstrations of authoring and diagnostic tools to customers, and convert POCs into successful production projects. Analyze existing and potential content to identify opportunities for reuse and optimization, focusing on data repositories and fault tree sequences. Manage workload, achieve results with minimal supervision, and advise project managers on project status and potential issues.

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5.0 years

0 Lacs

Indore, Madhya Pradesh

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Job Title: Senior Business Analyst Location: Remote (Candidate should be based out of Chennai or Indore) Position Type: Full-Time About Us: At BitCot, we're on a mission to create groundbreaking digital solutions for businesses worldwide, and we need top-tier talent to help us get there. We foster a collaborative, inclusive, and growth-oriented work environment where you can unleash your full potential. . As part of our commitment to nurturing talent, we're looking for highly motivated, talented, and passionate individuals to join us in our journey to become an AI-first company. Position Summary: We are seeking a highly skilled and experienced Business Analyst with 5+ years of professional experience in the software industry to work directly on our client’s project. The ideal candidate must possess excellent communication skills, experience working with US clients, and a proactive, customer-centric mindset. The role requires immediate joiners or candidates between jobs. Key Responsibilities: Client Interaction: 1. Conduct efficient and structured conversations with clients to uncover real workflows and pain points. 2. Act as the liaison between stakeholders and development teams to ensure clarity of requirements. 3. Maintain a customer-centric approach, going above and beyond to address client needs and expectations. Requirement Gathering and Documentation: 1. Collaborate with clients to gather, analyze, and document business requirements. 2. Develop detailed requirement specifications, including edge cases, in Word documents for development teams. Diagramming Business Flows 1. Create high-level business flow diagrams using simple box-and-arrow structures in PowerPoint for quick iteration and feedback. 2. Drill down into detailed workflows and processes to capture edge cases and nuances. Collaboration with Teams: 1. Work closely with cross-functional teams, including developers, QA, and project managers, to ensure seamless project execution. 2. Facilitate requirements walkthroughs and discussions to address questions or ambiguities. Quality Assurance Support: 1. Assist in validating that the delivered solutions meet the documented requirements and business goals. Qualifications and Skills: Minimum 5 years of experience as a Business Analyst in the software or IT industry. Strong investigative skills to extract and clarify requirements efficiently. Proficiency in creating workflows and process diagrams using tools like PowerPoint. Exceptional written and verbal communication skills. Proven track record of working with US-based clients. Ability to be proactive and take ownership of tasks to exceed client expectations. Immediate availability or currently between jobs preferred. Job Type: Full-time Pay: ₹800,000.00 - ₹1,200,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Application Question(s): How many years of experience do you have as a Business Analyst in the software or IT industry? Which tools have you used for creating business flow diagrams? Are you comfortable working across different time zones, particularly with US-based clients? Location: Indore, Madhya Pradesh (Required) Work Location: In person

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0 - 5 years

0 Lacs

Bengaluru, Karnataka

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Location: Bangalore - Karnataka, India - EOIZ Industrial Area Job Family: Engineering Worker Type Reference: Regular - Permanent Pay Rate Type: Salary Career Level: T4(A) Job ID: R-44405-2025 Description & Requirements Role: Azure Cloud and DevOps Architect (APIM) Grade: 12B Experience: 8 to 12 Years Location: Bangalore Work Hours: Working for US Customer, flexible work hours About the Role: We are seeking a highly skilled and experienced Azure and DevOps Architect to lead the design, implementation, and maintenance of our cloud infrastructure and DevOps practices. As an Azure and DevOps Architect, you will be responsible for driving the adoption of DevOps principles and tools, ensuring efficient and reliable delivery of our software products. Responsibilities: Cloud Architecture: Design and implement robust and scalable cloud architectures on Azure. Define and enforce cloud governance standards and best practices. Optimize cloud infrastructure for performance, cost-efficiency, and security. Migrate existing applications to the cloud, leveraging Azure services effectively. DevOps Strategy: Develop and execute a comprehensive DevOps strategy aligned with business objectives. Promote a DevOps culture and foster collaboration between development and operations teams. Identify opportunities for automation and continuous improvement. Implement CI/CD pipelines and automation tools to streamline software delivery. Infrastructure as Code (IaC): Use IaC tools like Terraform to manage infrastructure. Define and maintain configuration management scripts. Ensure consistency and reproducibility of infrastructure deployments. Security and Compliance: Implement security best practices and controls to protect cloud resources. Stay up to date with security threats and vulnerabilities. Ensure compliance with industry standards and regulations . Monitoring and Troubleshooting: Establish effective monitoring and alerting systems. Troubleshoot and resolve complex technical issues. Analyse system performance and identify optimization opportunities. Team Leadership and Collaboration: Mentor and guide team members on DevOps practices and tools. Collaborate with cross-functional teams to deliver high-quality solutions. Share knowledge and best practices within the organization. Required Skills: [Key Skills for Search – Azure API Management, Azure DevOps, Security and Identity, IaC - Terraform] Strong proficiency in Azure cloud platform services – Azure API Management, Azure Compute, Storage, Networking, Security. In-depth knowledge of DevOps principles and practices Experience with CI/CD tools (Azure DevOps) Expertise in Infrastructure as Code (IaC) tools (Terraform) Strong scripting skills (PowerShell, Bash) Understanding of containerization technologies (Docker, Kubernetes) Knowledge of security best practices and compliance standards Excellent problem-solving and troubleshooting skills Strong communication and interpersonal skills Experience with technical writing tools (e.g. Confluence) and diagramming tools (e.g. Visio, draw.io) Preferred Skills: Experience with configuration management tools (Ansible, Puppet, Chef) Working knowledge of Cloud Apps Qualifications: Proven experience: Overall 8-12 years of experience with at least 5 years of experience as a Cloud Architect. Certifications: Azure certifications preferred (Azure Solution Architect, Azure DevOps Engineer) Technical writing skills: Strong ability to write clear, concise, and informative technical documentation. Technical understanding: Familiarity with Digital Engineering, Digital Infrastructure and Cloud Technologies Communication skills: Strong verbal and written communication skills. Benefits: Opportunities for professional growth and development. Collaborative and supportive work environment. Important Notice: Recruitment Scams Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in '@harman.com' about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com. HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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1 - 5 years

3 - 7 Lacs

Hyderabad

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About The Role Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. ? Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers ? 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo??s testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time ? 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BA??s to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight ? Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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0 - 14 years

0 Lacs

Bengaluru, Karnataka

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Job Title: Salesforce Technical Architect Experience: 12-15 years Category: Software Development/ Engineering Employment Type: Full Time CGI, a Platinum Salesforce Implementation Partner, is seeking multiple Salesforce Architects. The selected candidate is expected to have an in-depth understanding of the Salesforce ecosystem. will rely on their growing technical skills and experience to design, estimate, present, and deliver technical solutions with clean, well-organized, and expressive code to CGI’s Salesforce customer base. This person will work with our clients to understand their business needs and help deliver value through technology using Salesforce. Because we have multiple projects with a wide variety of clients, we are considering candidates across all experience levels. Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 10 years of relevant experience. Responsibilities: Solution Architects are involved in our Salesforce Practice and staying abreast of new functionality and features that are released by Salesforce. in Sales cloud, Service Cloud and Experience Cloud, Knowledge in B2B and B2C Architecture. This person will participate in the evolution of team best practices, standards and policies that are leveraged on Salesforce projects. How you will be helping us grow and enabling our customers: Cultivate and nurture relationships with our clients through transparency, organization, and impeccable communication Deliver high quality, well tested code using SOLID design principals and enterprise design patterns within a given project timeline Ability to manage customer conversations and drive technical solutions with technical and non-technical customers Work with clients to shape technical architecture and define project requirements to address their specific business needs Design, develop, and document solutions to meet technical requirements Delegate development work to other team members as needed and oversee that the build is done to according to standards and timeline Stay up to date on new Salesforce features/releases/products Participate in the solution development, implementation and project closeout at customer sites Understand business needs and propose the best implementation using the Salesforce platform. Engage with business stakeholders to gather/analyze requirements and map them to solutions that leverage Salesforce functionality. Conduct analysis of systems specifications and use analysis / diagramming tools to represent business / technical processes. Demonstrate Salesforce capabilities to solve business problems by implementing Proof of Value pilots and producing the supporting documentation. Assist in responding to Request for Proposal (RFP) and Request for Information ( RFI) from customers. Must-Have Skills: 14 years of prior Salesforce experience with Sales, Service and Experience Cloud Experience with front-end and back-end development including: Aura Framework, Lightning Web Component (LWC), Visualforce, Apex, REST and SOAP-based web services, debugging, troubleshooting, and performance management Exceptional knowledge of object-oriented concepts and development experience with design patterns including MVC Understanding of relational databases, including work with SOQL, MySQL, SQL Server, Oracle, or other common RDBMS Experience with driving data migrations between Salesforce and other systems. Experience with troubleshooting integrations issues with clients and internal team members Professional experience in a test-driven and formal QA development environment Strong written and verbal communication skills - must be able to effectively convey information and recommendations to clients (technical and none-technical) Good-to-Have Skills: Experience with cloud platforms such as AWS or Azure Experience with containerization technologies such as Docker and Kubernetes Familiarity with Netsuite, Magento, AEM integrations Experience with front-end technologies such as Angular, React, or Vue.js Familiarity with machine learning and artificial intelligence technologies Your future duties and responsibilities Required qualifications to be successful in this role Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.

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3 - 8 years

2 - 5 Lacs

Hyderabad

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Vijaya Diagnostic Centre P. Ltd. is looking for AC TECHNICIAN - MAINTENANCE to join our dynamic team and embark on a rewarding career journey Installation and Maintenance:Install, repair, and maintain various types of air conditioning systems, including window units, split systems, central air conditioning, and rooftop units Perform routine maintenance tasks, such as cleaning filters, checking refrigerant levels, lubricating motors, and inspecting electrical connections Test and calibrate thermostats, motors, and other AC system components to ensure proper functionality Conduct system performance and efficiency evaluations and recommend appropriate adjustments or upgrades Diagnostics and Troubleshooting:Inspect and diagnose AC systems to identify malfunctions, faulty components, or performance issues Use diagnostic tools and equipment to assess system performance, temperature differentials, airflow, and electrical connections Analyze and interpret system error codes, pressure readings, and other indicators to determine the root cause of problems Provide accurate and detailed explanations of issues to customers and recommend appropriate repair solutions Repair and Replacement:Repair or replace defective components, such as compressors, motors, fans, condensers, evaporators, or thermostats Solder or braze refrigerant lines and perform leak tests to ensure system integrity Recharge refrigerant levels according to manufacturer specifications and environmental regulations Retrofit or upgrade AC systems with energy-efficient components or comply with regulatory requirements Safety and Compliance:Adhere to safety protocols, industry standards, and regulatory guidelines when performing AC installations, repairs, or maintenance Follow proper procedures for handling refrigerants and disposal of hazardous materials Ensure compliance with local, state, and federal regulations related to HVAC systems, refrigerants, and environmental standards Customer Service and Communication:Interact with customers professionally, addressing their concerns, answering questions, and providing advice on AC system usage and maintenance Communicate repair options, costs, and timeframes clearly and transparently to customers Maintain accurate records of service calls, work performed, parts used, and warranties Provide recommendations for system upgrades, efficiency improvements, or equipment replacement when necessary

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1 - 4 years

3 - 7 Lacs

Hyderabad

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? Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers

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1 - 4 years

3 - 7 Lacs

Bengaluru

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? Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers

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1 - 4 years

3 - 7 Lacs

Hyderabad

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? Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers

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1 - 4 years

3 - 7 Lacs

Pune

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? Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers

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5 - 9 years

19 - 25 Lacs

Bengaluru

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Looking to make a significant impact? This is your chance to become a key technical architect in a dynamic team of talented professionals, designing and architecting innovative, industry-leading, cloud-based AI services. We are seeking an experienced AI & Cloud Solutions Architect to join us. This technical leadership role focuses on designing scalable architectures, establishing technical standards, and providing architectural oversight for AI-based services. You will be instrumental in solving complex technical challenges, designing system architectures, and collaborating with development teams to implement robust AI solutions. You will establish architectural principles and patterns while ensuring technical excellence across projects. Your efforts will ensure scalable, maintainable, and secure AI solutions for our customers. As an essential part of the technical leadership team, you will shape the technical vision while providing architectural guidance to development teams. Design and establish architectural frameworks for AI and cloud-based solutions Create and maintain technical roadmaps for AI implementations across the infrastructure Provide architectural oversight and technical direction for complex AI projects Define technical standards, patterns, and best practices for AI solution development Evaluate and recommend new technologies and frameworks for AI implementations Collaborate with development teams to ensure architectural compliance and technical excellence Design scalable, secure, and maintainable AI solutions Create detailed architecture documentation and technical specifications Review and approve technical designs and implementation approaches Identify and mitigate technical risks in AI solution architectures Required education Bachelor's Degree Required technical and professional expertise Minimum 7-12 years of experience in software development with focus on technical architecture Deep expertise in designing AI solutions using frameworks like TensorFlow, PyTorch, LLMs, Generative AI Strong background in cloud architecture patterns and microservices design Extensive experience with distributed systems architecture and design patterns Expert knowledge of backend technologies, including server-side languages (Node.js, Python, Java) and databases Proven experience in designing RESTful APIs and event-driven architectures Deep understanding of Cloud Technologies, Kubernetes, Kafka, Object Storage, and container technologies Strong background in security architecture and compliance requirements Experience in designing highly available and scalable cloud services Expert knowledge of architectural patterns for AI model deployment and integration Preferred technical and professional experience Experience with emerging AI technologies and architectural patterns Knowledge of enterprise architecture frameworks Background in designing solutions for hybrid cloud environments Experience with performance optimization and scalability design Strong technical documentation and diagramming skills Expertise in API design and management Background in designing event-driven architectures Experience with infrastructure as code and automation Knowledge of AI governance and responsible AI principles Track record of successful large-scale AI solution implementations

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1 - 4 years

3 - 7 Lacs

Hyderabad

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? Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers

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1 - 4 years

3 - 7 Lacs

Bengaluru

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? Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers

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3 - 7 years

7 - 11 Lacs

Bengaluru

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? Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers

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1 - 4 years

3 - 7 Lacs

Mumbai

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? Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers

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2 - 6 years

4 - 8 Lacs

Hyderabad

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About The Role : Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter

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2 - 4 years

4 - 6 Lacs

Mumbai, Hyderabad

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Summary. Bitkraft Technologies LLP is looking for Technical Leads to join our software engineering team. You will be working across the stack on cutting edge web development projects for our custom services business. As a Technical Lead, you should be comfortable with full stack technologies, frameworks, popular third party libraries, cloud systems and management tools. It is very crucial that you are able to manage a small to medium sized development team to manage, execute, review, deploy web and mobile projects. It is essential that you are passionate about technology and making sure projects get delivered on committed timelines with highest quality. If you love solving problems, are a team player and want to work in a fast paced environment with core technical and business challenges, we would like to meet you. Essential Skills. Frontend Experience working with at least two of the below at an intermediate to expert level. Mandatory JavaScript, HTML5 and CSS. Angular. Vuejs. React. Backend Experience working with at least two of the below at an intermediate to expert level. NodeJs. Python (Django/Flask/Jupyter Notebook). PHP Experience working with at least two of the below at an intermediate to expert level. MySQL. Postgresql. MongoDB. Graph Databases. Oracle. Cloud Infrastructure Experience working with at least one of the below at an intermediate to expert level. AWS. Azure. Google Cloud / Firebase. Other Essential Skills / Requirements Great Attention To Detail. Should be able to dictate, manage, track progress of the team. Conduct code reviews. Ability to work with the project management team for essential project management. Experience in working in Agile projects with familiarity with tools such Jira. Ready to work on technologies, platforms and frameworks as required on future projects. Strong work ethic and commitment to meet deadlines and support team members meet goals. Be flexible with working across time zones with overseas customers if required. Desirable Skills. Mobile Technologies Knowledge of at least one of the following :. Native Android. Native iOS. Hybrid Mobile App Development Ionic/Flutter/React Native. Key Responsibilities. Gathering & understanding client requirements and providing technical solutions to business needs. Ability to resolve business problems through technology. Deliver work within timelines and quality specifications. Strive to develop reusable code. Respond to technical queries from clients, management and team members. Evaluating existing technical architecture and recommended improvements. Work with development teams and product managers to ideate software solutions. Design client-side and server-side architecture. Build responsive UX/UI. Develop and manage well-functioning databases and applications. Ability to write REST API's. Perform unit testing and scenario based testing to build robust systems. Troubleshoot, debug and update existing applications. Create security and data protection mechanisms to ensure application security. Create technical documentation, flow diagrams, use-case diagrams, charts as required. Communicate with team members and clients for efficient project functioning. Staying abreast of latest developments in web technologies and related programming languages/frameworks . Experience 5 to 8 years. Job Location Fort, Mumbai. Why join Bitkraft?. Your inputs and opinions are valued. Exposure to latest technologies. Working directly with client teams. International project experience. You get to see the big picture on the project. Fast paced environment with quick project completions. Manage your own time for efficient working. A friendly and easy going work (ref:hirist.tech). Show more Show less

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2 - 6 years

4 - 8 Lacs

Bengaluru

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About The Role : Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo??s testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BA??s to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter

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2 - 6 years

4 - 8 Lacs

Hyderabad

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About The Role : Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo??s testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BA??s to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation

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2 - 6 years

4 - 8 Lacs

Chennai

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About The Role : Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo??s testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BA??s to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter

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5 - 10 years

3 - 6 Lacs

Ghaziabad

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Type of Role: Application Development And Maintenance – As Per Scope Of Work Experience: 5 years Job Description: • Create and maintain detailed project documentation, including technical specifications, user manuals, FAQs, troubleshooting instructions and system guides. • Work closely with developers testers and project managers to gather technical details and understand project requirements. • Edit, proofread and ensure consistency in style, tone and terminology across all documentation. • Regularly update documents to reflect changes in project requirements, features or system updates. • Create PowerPoint presentations for trainings, client meetings and product promotion seminars. • Develop visual aids such as flowcharts, diagrams and illustrations, to enhance understanding. • Ensure all content meets organizational standards and complies with relevant industry regulations. Qualifications Educational Requirements: MBA / Bachelor’s degree in a relevant field like business, finance, economics, information technology or a related discipline. Professional Experience: 5 years As Per Scope Of Work. Soft Skills: Excellent problem-solving abilities, effective communication and the ability to collaborate with a diverse team.

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2 - 6 years

4 - 8 Lacs

Bengaluru

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About The Role : Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo??s testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BA??s to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter

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